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Qike Chu

Gibson Hotel iPad App - 0 views

  • "iPad - The Perfect Sales Tool"
  • 3D images are used to showcase the Gibson Hotel meeting and event facilities helping to communicate the scale and style of the venue.
  • The intended use for the app product is to help close large conference, meeting and event sales. For this we focused on creating a clean, simple interface to showcase the hotel’s large open spaces and facilities.
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  • The application also includes Video, Interactive Maps, Case Studies and many other features to give the sales team everything they need to conduct the most effective presentations.
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    This website shows a meeting room app which is very helpful for hotel meetings and events. Planning meetings and events is not a easy task. Conference managers or sales directors have to introduce their meeting space and explain how they are going to hold an event or a meeting.  By using this application, managers can show the meeting rooms' features by 3D images or videos directly to clients, which is absolutely much easier for them. What's more, the usage of smartphone and tablets like iPad is increasing very fast. More and more people are owning their wireless devices and are drenched in IT persons.  Therefore, I think using different kind of APPs will be a good way for hotels to sell rooms and services. 
Nicole Stevens

After Starbucks Deal, Square Now Powers Point Of Sale And Mobile Payments For Boutique Coffee Chain, Blue Bottle | TechCrunch - 0 views

  • According to a release, customers will initially be able to pay with Square Wallet at Blue Bottle’s Oakland, Brooklyn, and San Francisco Mint Plaza locations, with the company rolling out Square to its remaining stores in the coming months.
  • Blue Bottle will use Square Register as its full point-of-sale system (Starbucks does not use Square Register) to accept cash and credit card payments, track inventory, and monitor daily reports. Customers will also be able to use Square Wallet to make purchases just by saying their names.
  • While Blue Bottle is certainly not at the same scale as Starbucks, small to mid size chains still represent a huge opportunity for Square. A number of small, regional chains are using Square Register and payments including, Pitango Gelato in DC and Baltimore (5 locations), Cafe Grumpy in NYC (4 locations) Amy’s Ice Cream (13 locations) and Cartel Coffee Lab in Phoenix and Tucson (5 locations).
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  • As part of the Starbucks deal, 7,000 Starbucks stores in the U.S. accept Square Wallet, and Square readers are also sold at company-owned Starbucks stores. Square also began selling its readers at Verizon stores a few weeks ago, bringing its total number of retail locations where the payments dongle is sold to 30,000.
  • Starting with a free credit card reader for the iPhone, iPad, and Android devices, Square Reader allows anyone to accept credit cards anywhere, anytime, for a low transaction rate of 2.75 percent per swipe, with no hidden fees. Square Register serves as a full point-of-sale system for businesses to accept payments, manage items, and share menu and location information.
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    I myself have a Square and swear by it. I use it to sell homemade goods and trinkets and fairs, as well as sell baked goods at fundraising events. The Square app and unit are free (after registry refund) and are simple to use. Just connect it to a bank account and you are off. You can take and keep track of both cash and credit card payments. Plus inventory tracking is easy. The Square turns any iPad, iPhone, iPod or android device into a traveling POS system. Plus there is no paper involved so it's a great first step to running a Green business. Square is the POS solution for small businesses. 
olaya5

InterContinental Hotels Group Selects Cloud-based MICROS Simphony for Next-Generation Point-of-Service for Its UK Properties :: Hotel News Resource - 0 views

  • MICROS Simphony offers significant benefits to our business. We were keen to move to a hosted solution and MICROS was able to provide the system to achieve that, while also providing us with the centralised reporting that we require to analyse sales across all of our restaurants and bars. By standardising our systems and business processes, we will be able to realise opportunities for revenue growth and improve the offerings that we deliver to our guests .”
  • MICROS Simphony offers significant benefits to our business. We were keen to move to a hosted solution and MICROS was able to provide the system to achieve that, while also providing us with the centralised reporting that we require to analyse sales across all of our restaurants and bars. By standardising our systems and business processes, we will be able to realise opportunities for revenue growth and improve the offerings that we deliver to our guests
  • MICROS Simphony offers significant benefits to our business. We were keen to move to a hosted solution and MICROS was able to provide the system to achieve that, while also providing us with the centralised reporting that we require to analyse sales across all of our restaurants and bars. By standardising our systems and business processes, we will be able to realise opportunities for revenue growth and improve the offerings that we deliver to our guests
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  • MICROS Simphony offers significant benefits to our business. We were keen to move to a hosted solution and MICROS was able to provide the system to achieve that, while also providing us with the centralised reporting that we require to analyse sales across all of our restaurants and bars. By standardising our systems and business processes, we will be able to realise opportunities for revenue growth and improve the offerings that we deliver to our guests.”
  • “MICROS Simphony offers significant benefits to our business. We were keen to move to a hosted solution and MICROS was able to provide the system to achieve that, while also providing us with the centralised reporting that we require to analyse sales across all of our restaurants and bars. By standardising our systems and business processes, we will be able to realise opportunities for revenue growth and improve the offerings that we deliver to our guests.”
  • MICROS Simphony, a cloud-based enterprise point-of-service solution that offers full support to multi-property hotel chains
  • Abo u t MICROS Systems, Inc.
  • About MICROS Systems, Inc.
  • Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment
  • retail operations in more than 180 countries
Xiaoqing Zhang

Choosing Excellent POS Systems For Hotel Industries - hotel point of sale - 0 views

  • The best solution to have an effective hotel management is through having a hotel point of sale system. It is a great way of analysing the strengths and weaknesses of a hotel.
  • Apart from the aforementioned details, the POS systems are also capable of an efficient recording of food orders, reservation dates, extra charges, expenses and a lot more. This system can also be linked up to the kitchen for a fast and easy way of food delivery.  It also promotes the accuracy of orders.
  • The Hotel POS systems can be used with different operating systems such as Windows and Unix. It is important to take note of the system’s compatibility with the computer operating system so that there will be no hassle when it comes to recording and registering of items delivered to every room. An easy assessment and evaluation of the transaction details would be achieved through the local data storage containing all the necessary information. But now a lot of hotels deal with the web industry wherein their clients could have an easy registration by just visiting the hotel’s website.
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  • In addition, rather than spending too much time with balancing tills, stocktaking, transferring stocks, recording sales transactions, and changing prices, business owners can spend quality time with their clients . This will then create a positive impression to the customers which will motivate them to keep coming back to the hotel.
  • H&L Australia provides a fast and hassle-free transaction processes for your hotel business. Most importantly, the hotel system enables owners to have an easy monitoring of sales and inventory. The reports generated will then help business managers to easily understand the flows and processes of their business. 
Ling Xiang

Features of Point of Sale (POS) System - 0 views

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    * It's ease of use: look for software with a user-friendly graphical interface. And you can have entry of sales information. Most systems allow you to enter inventory codes either manually or automatically via a bar-code scanner. Once the inventory code is entered, the systems call up the standard or sales price, compute the price at multiple quantities and provide a running total. Many systems make it easy to enter sales manually when needed by letting you search for inventory codes based on a partial merchandise number, description manufacturing code or vendor. Updating product information: Once a sale is entered, these systems automatically update inventory and accounts receivable records.
Amy Sena

Destination Hotels & Resorts Integrates Elite Meetings International's Most Cutting-Edge Tool: SpeedRFP Pro(TM) Version - 0 views

  • SpeedRFP Pro, a product of EMI, represents the most robust version of the request for proposal tool currently available to hotels.
  • Instead of getting differently formatted RFPs from various portals, DH&R hotels will receive their electronic RFPs within their Delphi sales and catering system—without the need to rekey anything.”
  • SpeedRFP was launched in 2010, and in addition to Destination Hotels & Resorts, serves as the primary online RFP system for Preferred Hotel Group, Dolce Hotels and Resorts, Hospes, as well as many notable independents such as The Broadmoor, Wynn Resorts Las Vegas, Palms Place Hotel and Spa, PGA National Resort & Spa, and more than 130 hotel Web sites.
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    Destination Hotels & Resorts has implemented SpeedRFP. SpeedRFP represents the most robust version of the RFP tool currently available to hotels. The hotel RFP's are routed directly to Delphi sales and catering system. This system also allows for Global and National sales Offices to be involved in the RFP process.
Joshua Frost

Future POS Releases Innovative Mobile Apps For Restaurants - 0 views

  • Future POS Releases Innovative Mobile Apps For Restaurants
  • Future POS Mobile Ordering and Future POS Remote Control
  • With Future POS Mobile Ordering, restaurateurs can enhance the end-user experience by offering their customers the convenience of placing orders directly from their smartphone.
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  • To provide an added level of flexibility, the app delivers on-the-go access to store level data, and it features five scrollable screens of configurable reports and charts. Future POS Remote Control also allows operators to easily link one phone to multiple stores, update menu prices and send messages directly to the staff or POS system.
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    This article is about a latest point-of-sale technology released by Future POS that occupy a prominent place in Point of Sale software crowd designed for the hospitality industry. The release of two mobile apps for restaurant, Future POS Mobile Ordering and Future POS Remote Control, alters the way restaurant owners and customers interact with the point-of-sale system. With Future POS Mobile Ordering, restaurants now enable their customers to order directly from their Smartphone. Moreover, Future POS Remote Control allows restaurant owners/managers to run their restaurants more efficiently and flexibly by delivering on the go access to store level data and connecting with multiple stores through one phone. One of abilities the restaurants are having is updating menu prices and sending massage to the staff or POS system with that phone. I think although not everybody is willing to use these technologies, there is obvious reason this trend are gaining popularity. These kinds of technologies provide convenience for both the majority of customers and restaurant owners.
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    I think I posted this article before but...ehh.. It talks about how restaurants will soon be using mobile applications as points of sales for customers. The reasoning behind the development of this company is to provide convenience to the clients and deliver services faster.
Yue Li (3011472)

Facebook and Cloud Computing for Restaurant POS | Restaurant/Hospitality POS - 0 views

  • Facebook can act as a powerful sales and marketing tool
  • . Not only does it enable a company to remain top of mind, but it facilitates word of mouth marketing.
  •  This infrastructure allows business owners to access their sales and inventory data in real-time from anywhere in the world by logging into their secure salesVu.com database
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  • database .  The
  • The website is flexible, restaurant owners since can even change prices remotely using the SalesVu Point-of-Sale management interface
  •  This model significantly decreases the risk of data-loss in the case of disasters.
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    POS go online nowadays. There are two online POS, one is through Facebook, and the other one is cloud-POS. When utilize properly, Facebook can act as a powerful sales and marketing tool because it enables word of mouth marketing. Cloud POS have many advantages: first, it is accessible from anywhere at any time. Second, it is cost saving. Third, it decreases the risk of losing data in the case of disaster. Cloud POS is the trend of implicating new technology in the hospitality industry, and it is accepted by more and more hotels and restaurants.
Yanqiu Li

New Trends in Retail Point-of-Sale Systems - 0 views

  • new point-of-sale (POS) systems
  • are helping businesses to cut costs in everything from advertising to labor.
  • sumers are being directly marketed to using ever-evolving algorithms, which are boosting impulse buys. One employee can easily manage a dozen new, retail POS systems. These and other new trends in POS technology can modernize any business.
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  • New developments are taking retail POS systems to a whole new
  • level, however, helping to reduce labor costs and increase impulse purchases, both in stores and on-line.
  • Self-Service Equals Labor Savings
  • Quasi-Personalized Advertising
  • Integrating Brick-and-Mortar and Online Stores
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    The article gives a brief introduction of new developments f POS system in retail industry and how retail gain new benefits from that improvement. From the news, we can see new POS system has been improved for retails by reducing labor costs and increase impulse purchases both in store and on-line. For instance, new self-servce POS system in supermarket enables cusotmers to handle self check out reducing time of waiting for cashiers to check. What' more important this new way of checking out make supermarket hire fewer employees to deal with customers' checks. Another example is new electronic ads of recepits which promote sales of other products while customers most of time will pay attention to recepits information inseading of watching traditional ads for longer time.. As more and more websites install new pos systems, customers presents more perference of this new way of shopping online. I believe that when more and more technology come out and be applied into our life, they will definitely effects the way of life we living as they can provides us with more conveneients to our life.
Sherine Mattison

Customized POS Software | Alexandria Point of Sale - 0 views

  • As was mentioned above, the retail POS systems help in the sales transactions processes. The POS systems are one of the simplest and they are created in a way to operate with the purchase processes in ease and efficient way. Hence, the software has options for entering data which could possibly represent the whole inventory in the shop, for example. Additionally, when the purchase is made, the system automatically counts down the item from the inventory list and helps in that way contributes for improved inventory management. Also, regarding the customer relationship management and providing sales reports, there are other settings that could additionally be set in the particular POS software and all that for the purpose business operations to be more productive. Apart of the retail businesses, hotels and restaurants should have more complex POS systems. This is due to the fact that in such businesses which are service orientated, the POS software applied should be able, for example, to customize various orders from different tables and in alignment with that to keep track on price variations. The fact is that the POS systems that apply to service sector businesses such as restaurants, hotels and fast food businesses should be able to customize and manage multiple orders. Either the example is for fast food business, or dining out restaurant or even a hotel, POS software should operate with various orders made during the service process, and still providing the right bill for the right table, or the right bill for the right room order if the hotel business is taken into consideration. Clearly, when starting a business it is important to take the industry specific POS system into account. Therefore one should not just trying and finding the best deal, but rather invest in the system that will work best to make the everyday businesses activities more effective. Understanding why each system is unique will help when trying to make the decision for what type of POS system to purchase.
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    "The retail POS systems help in sales transactions processes." It is one of the simplest ways to make purchases in an efficient manner. The system helps in inventory management by counting down items when a purchase is made. However, other businesses in the service industry have more complex system where the systen is made to manage multiple orders. "Therefore one should not just find the best deal but rather invest in the system that will work best to make evertday business activities more effective."
Yichuan Hao

Facebook as international eMarketing strategy of Taiwan hotels 10.1016/j.ijhm.2011.11.005 : International Journal of Hospitality Management | ScienceDirect.com - 1 views

  • Providing effective online mechanisms for interacting with consumers reinforces the positive experience to enhance their enthusiasm towards the company and its products or services to support further sales.
  • With social networking sites, the possible reach of a positive experience shared on the site could be exponential (Holzner, 2009). The information can reach foreign markets when international travelers share their positive experience of the hotel. Social networking sites become an invaluable tool for the international marketing of hotels.
  • International leisure travelers staying at hotels in Taiwan comprise the potential network of hotels. In using social networking sites, such as Facebook with the biggest number of users, hotels can create an international social network through customers as fans and information sharers as well as strengthen the social network through its active presence in the site by providing information, addressing questions, and responding to comments.
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  • A broader definition considers eMarketing as the strategic process of establishing online connections with customers to understand their needs as well as employing online tools to create an interactive experience for customers to draw their interest, influence purchasing behavior, and affect voluntary sharing of the experience by satisfied consumers (
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    In hotels, international eMarketing is very significant because this service industry ensures sales by connecting and interacting with consumers across the globe. So the writer of this article introduse his/her opinion about that Facebook could be a international eMarketing tool, in order to attract international leisure travelers and increases potential sales. Also, the author mentioned that the internet exposure is a determinant of eMarketing adoption, the eMarketing is a kind of varying use of viral marketing, and the social networking websites which mapping social connections to widen relationships and spread information. There are seveal benefits and several ways of using the social networking website to promote the hotels.
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    I pretty believe that social medias are playing an important role in marketing of hotels, such as facebook. But something I have to say that facebook can not been accessed all over the world. The simple example is that we can not use it in China. The thing I mean that social media also have some negatives and we need to improve.
diana morales

A Mobile POS Solution Increases Poolside Food and Drink Sales at the Gaylord Hotels - Yahoo! Finance - 1 views

  • The hotels offered poolside service and with acres of pool area to cover, servers spent a lot of time walking between the pools, bar, and kitchen to enter and check on orders, and process payments.
  • This resulted in long wait times and had a negative impact on sales and customer satisfaction.
  • The servers use the iPod touch in combination with Daily Systems' iAPS sled, which is a unique all-in-one solution with a bar code scanner, credit card reader, smart card reader, and receipt printer.
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  • "The cutting-edge mobile POS solution is also a factor in creating the impression that the Gaylord Hotels is a technologically savvy and modern company."
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    Gaylords Hotels has added the POS system for their customers to experience. POS stands for Point Of Sale. Its a small devices that allows an employee to charge the customers credit card right then and there. No cashier, no register. The article elaborates on how the hotel has implemented this systemin their pool area. It discusses how pool attendants spend so much time walking back and forth which eventually makes the order longer. This system allows the employee to charge the credit card and print the receipt right then and there, saving a few trips. This should be implemented in most places saving time and preventing a slick employee to steal someones credit card information
Yingjie Cao

9 Customer Relationship Management (CRM) Apps for Small Business » Small Business News, Tips, Advice - Small Business Trends Small Business News, Tips, Advice - Small Business Trends - 0 views

  • Infusionsoft is one of the market leaders when it comes to CRM, e-mail marketing and marketing Automation.
  • if a customer responds to a specific campaign, then phones in a question, you can trigger your Infusionsoft system to automatically respond appropriately — which goes beyond e-mail and includes faxing, voicemails, even letters.
  • if you only want to store your customer contact information, you can do it for free with InTouch.  If you want to be able to use the powerful customer database and communicate via e-mail or SMS with your customers, then you’ll have to subscribe to a paid plan.
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  • you can see all your customer data at a glance.
  • Social CRM applications encourage many-to-many participation among internal users, as well as customers, partners, affiliates, fans, constituents, donors, members and other external parties, to support sales, customer service and marketing processes. Social CRM works within each of these domains, for example, to provide a social enterprise feedback mechanism in the service domain, or social monitoring or product development in the marketing domain.”
  • Find and join the conversations so you know what’s important to your customers.
  • SalesForce.com is one of the best-known online CRM tools; it was built with Sales in mind.
  • generally defined as a look at a person’s online identity, activity, relationship to other people and content. 
  • Rapportive scours the social landscape and provides links and details from LinkedIn, Twitter, Facebook and numerous other sites to give you a fast glance at just who it is you’re corresponding with.  It will also tell you location information, if they are nearby and using such services, of course.
  • It works with Gmail, with Outlook, with the iPhone and Android phones, with Salesforce.com and even Lotus Notes, to create a powerful listening post.
  • You can view blog posts, photos, tweets and more alongside contact history, so if part of your customer experience involves knowing what’s going on in your customer’s life, this is a tool worth trying out. Lots of great reporting and integration with many other small business apps like Mailchimp, Shoeboxed and more.
  • Sales teams can see and access prospect and customer contact information via the Web and mobile devices.
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    To know who your guests are and what they like is definitely a competitive strategy for hotels. From this article, there're tons of Apps working to assist and improve Customer Relationship Management system. According to what I searched, infusionsoft is very time consuming and team initiative to customize properly. It's hard to make each application perfect but the purpose behind them is clear: to communicate with customers as more as we can. Those Apps make teams spread across large distances (and businesses set in one location) to collaborate on leads, contacts, discussions and other items and make this extremely simple to do. So being able to collaborate on more aspects of your daily operations is much more beneficial to overall sales and customer experiences. Some applications bring collaboration to a few narrow aspects of CRM, some bring collaboration to the center of the app, and regardless if you're managing other aspects of your business through software you will need to find ways to collaborate on that as well. Many companies accomplish this by using a variety of applications, but it absolutely brings integration issues and high monthly bills. So a lot of helpful solutions are center collaboration with a feature-consolidating environment across a variety of aspects of business management software. WORKetc is a business management app that combines CRM, PM, Finances (expenses, invoicing, etc) and help desk software into one - and brings collaboration to all of these aspects. Thus, it's essential to collaborate them wisely instead of combining as more as possible.
Sherine Mattison

The Role of Internet in the Hospitality Industry - Yahoo! Voices - voices.yahoo.com - 0 views

  • E-Booking The first role of the internet in the hospitality industry is online booking. As aforementioned in the past, travel agents were the most common source for booking hotel rooms and other travel components like flight tickets and travel tours. However, the internet has changed this; manual booking and reservations have been transformed to E-booking or online booking via Central Reservation Systems (CRS). As of March 2008, there are over 1.4 billion internet users (Internet World Stats, 2008) and according to the Computer Industry Almanac, this number is assumed to increase to 1.80 billion in 2010 (Clickz Stats, 2005). The Travel Industry Association in the United States stated that in 2002 about 64 million out of 619 million online users were online travelers and used the Internet to purchase travel-related services and products (Zhang, 2004, p.3). "Online leisure travel sales totaled $20.4 billion in 2002 and hotel booked online reached $3.8 billion" (Ibid). In 2005 the online travel revenue reached $27.7 billion in the U.S. alone and has steadily increased (Webmetro, 2005). Now imagine how big these figures would be on a global basis.
  • Another important role of the internet is the use of it as a marketing tool. Before a hotel can offer e-booking it has to set up its own website. The hotel can apply attractive designs and offer guests a virtual tour of the entire property and show various room types. This strategy is considered a minor but may get a lot of appeal from online users. The internet also allows hotels to reach more customers by using search engine optimization (SEO), which is a tool that helps increasing the traffic and page ranking in search engine results (Hotel Travel Check, n.d.). Another internet marketing strategy for the hospitality industry is electronic customer relationship management (eCRM), which are activities to manage customer relationships by using the internet and web browsers (Hotel Marketing, 2007).
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    "The first role on the internet in the hospitality industry is online booking." With the increase in use of online booking sales of travel related goods and services in the hospitality industry has soared. "In the past, travel agents were the most common source of booking hotel rooms and travel components." The use of the internet has changed this as more and more travellers are booking online. "Another role of the internet is the use of it as a marketing tool." Hotels are able to market themselves; when the internet is used they will be able to set up their own websites where they will be able to showcase the aesthetics of the property and the services offered. This could attract a lot of online users. The customers would be able to see virtually what they are about to purchase. This type of technology also allows the business to reach customers globally. This in turn allows the business to have an idea about the kind of customers they are catering to. Since businesses would be using less of travel agents, there would be some savings and so they would be able to offer customers more competitive rates, there an increase in sales.
Jia Zhu

The hyper-competitive landscape of travel The heat is on: five online travel trends set to explode ... - 0 views

  • Expedia reports that 65% of hotel bookings within this last 24-hour window are via mobile, and 15% for flight bookings. Vegas is a particularly striking example of this last-minute mobile booking trend, with 32% of all bookings coming in via mobile,
  • does this mean that traditional travel companies and online travel companies should
  • rush into launching a mobile app?
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  • there is a risk that firms focus too much on one particular channel at the expense of others
  • what the industry really needs to do now is focus on how the customer got to that point, how they moved through and interacted with each channel, and what role each channel played in getting the customer to book.
  • India, Brazil, and Russia are growing,
  • marketers need to identify those channels that are helping to drive more conversions, or can influence the conversion funnel.
  • Increasingly, revenue management needs to integrate with all the disciplines – sales, marketing, channel optimization, loyalty marketing, and operations.
  • China, where the number of outbound tourists rose by 70% in the first 6 months of 2012.
  • Big data, personalization, and being relevant is key in the marketing battle.
  • By 2020, about 50 million Indians are expected to travel overseas, according to estimates drawn up by Tourism Australia, which has been actively targeting this market.
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    This article gave us a five new online travel trends.Because travel is a hyper-competitive industry, the most pertinent emerging themes in onine travel are considered and experts insights and predictions are provided in the Las Vegas TDS North America event. First trend is the travel industry need be ready for a mobile-only world. Researches indicates that the mobile sales will increase extremely. Because it is expensive to develop mobile app, so traditional travel companies and online travel companies do not such into launching a mobile app in a short term. Convergence, commerce, content and how these impact customer behavior will be an ongoing theme. There is a risk of firms focus too much on one channel, Customers are using a range of different devices to plan, research, book and review their travel experiences.  Revenue management became essential for the business. It needs to integrate with sales, marketing, channel optimization, loyalty marketing , and operations. Think new markets and new customers like China, India, Brazil and Russia. Firms need to be actively targeting this market and make adjustment such as develop local website etc. Last trend is that there are lots of new development in the industry. Facebook start to monetize travel. Google and Apple are also developing their travel related products. This social travel planning tools become successful. Technology develops and standards emerge, mobile bookings may not just be for the last minute.
Erica Davis

Breadcrumb Debuts iPad Point-of-Sale System - 0 views

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    Picture this: you walk into a store and there are no cash registers to be found. You wonder where you can go to actually pay for your items. What looks to be regular customers are actually sales associates, wearing backpacks. What's in the backpacks? iPads. Why? These are their point-of-sale units to ring up customers. This company, Breadcrumb, created this very set up so that clients can become more mobile with their customers. My story is a very true story. JC Penny actually uses this system in their young men department. I discovered this while shopping for my son one day. I think it is the coolest thing to have. The sales associates are able to move around more freely to help the customers out. No longer are they tied to the cash register. Erica
Yi Sun

Are tablets the future of Point of Sale? Retail & Hospitality | Retail Tech Inc. - 0 views

  • According to a New York Times article, Smartphones and Tablets to Take Over in 2011, the message could not be more clear. The article states, “mobile devices that are full-fledged computers” are the next logical progression after personal computers have run their course. Researchers say it was only a matter of time before these mobile devices moved in and overtook their predecessor (the PC), in the now overly-saturated technology market.
  • Without prior knowledge on POS hardware, an iPad tablet platform sounds like a great idea! However, before jumping on the bandwagon, there are a number of things that must be taken into consideration.
  • Tablets are not a cheap purchase, and while I like to trust people, it is important to plan ahead and think smart.
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  • Thirdly, companies who are releasing tablets have not traditionally manufactured point of sale solutions. As an IT manager, this should throw up a red flag. Clearly, IBM, NCR, Panasonic, and other manufacturers would have created a similar solution if they found the tablet platform as an essential technological progression for the Point of Sale industry. Rather, IBM offers a similar solution, AnyPlace kiosks. This system has been around pre-tablets, and is known for a lightweight, durable, and easily customizable design.
  • Consumer tablets may be the future, but I do not believe this is synonymous with the future of point of sale. The Wright brothers showed us the future of air transportation, but we don’t all drive flying cars. Most technology simply cannot span all industries! If you are an early adaptor who feels so inclined to try using an iPad tablet system, I would love to hear about your experience! For the rest of you, if tablets are indeed where POS technology is trending, wait for the experts to create one and follow in their able footsteps. Subscribe to the TechTOPICKS blog to receive more industry insight!
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    I-pad POS system may become a future trend of the hospitality industry.
Yanique Coach

Hospitality Accounting - Article Blast! Free Articles And Content For Reprint On Your Website, Newsletters and Ezines. Submit Your Articles For Free! - 0 views

    • jessica carvalho
       
      This is a great article that has a lot to do with what one thinks a hospitality based operation might need in regards to having a cost evaluation to each department.
  • A hospitality accounting system must allow an independent evaluation of each operating department and its operating divisions. Costs directly traceable to a department or division are identified as direct costs.
  • Hospitality business operations, as well as others, are generally identified as having a number of different cyclical sales revenue cycles.
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  • In manufacturing operations, all costs are generally assigned to products or product lines and identified as direct costs and indirect costs.
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    This article discusses four cyclical sales revenue cycles. First, the daily sales revenue that depends on meal periods in restaurants, second, weekly cycle where business travelers mostly uses hotels during the week, third, seasonal cycle, during vacation months and fourth, generalized business cycle. There is direct costs which refers to all materials and labor costs that are traced to the product and then there is indirect cost which refers to utilities, overhead,salaries etc. Managers review operating results to ensure that all departments provide sufficient income to cover total indirect costs for the overall hospitality operation and provide excess funds to meet the desired level of profit.
Casrine Kelly

MICROS and Hospitality Solutions International to Provide POS Solutions for Hilton Family of Hotels - 0 views

  • MICROS and its division Hospitality Solutions International (HSI) are preferred point-of-sale (POS) providers for more than 800 Hilton Family Hotels, including Hilton, Doubletree, Embassy Suites Hotels, and Hilton Garden Inn hotels.
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    The article was talking about how Micros System International is a leading provider in information technology as it relates to Point Of Sale for many hotels. The Hilton hotel have always used this operating system from the early 80's. Micros still continues to provide services for the Hilton group of hotels as they did for many years. They provide Point Of Sale services to over 800 Hilton hotels.
Saida Albanes

Highpointe Hotel Corporation Centralizes Sales Management, Lead Gen in The Cloud to Close More Business :: Hotel News Resource - 0 views

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    Highpointe freed its sales team to trade leads and close deals using a centralized, cloud-based mobile-optimized sales system accessible to all their properties. Software Strengthens Strategic Advantage of Diverse Operations Highpointe operates properties in diverse markets in Florida, Louisiana, and Alabama. Its Pensacola properties cater to leisure guests while its airport and in-town hotels serve mostly business travelers. Four New Orleans locations focus on corporate travelers and citywide conventions. "Highpointe Hotels uses the hotel salesPro solution from hotel SystemsPro to strengthen its strategic advantage of operating multiple properties and flags in busy markets," says Kathie Jacobs, vice president of sales and marketing for Highpointe's Louisiana properties. "Our team processes sales leads, checks room and space availability, and client history for every account and property on one system. This gives us an advantage in combining rooms for larger groups and managing leads across multiple markets." View a demonstration here to learn more about hotel salesPro's features and benefits.
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