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Contents contributed and discussions participated by Yichuan Hao

Yichuan Hao

Technology: The Newest Weapon in Event Planning | Emergency Management content from EHS... - 2 views

  • Technology, if used correctly, can assist in the automation of business processes (thus freeing precious resources), provide situational awareness for all agencies involved and provide real-time information to users. This article reviews the uses and benefits of one such technology solution, E-Sponder, at two major events (The 2004 Presidential Debates held at Washington University in St. Louis and the 2005 Super Bowl held in Jacksonville, Fla.) as well as provides guidelines when choosing a technology solution.
  • Gragnani and Smiley immediately saw that E-Sponder – a collaboration and information-sharing portal developed by Convergence Communications based upon Microsoft Office Professional Enterprise Edition 2003 technologies – offered the potential for real-time collaboration because it delivers collaboration functions such as e-mail, forums, calendars, shared documents, task lists and messaging that allow stakeholders to efficiently work together remotely. Gragnani and Smiley knew that Convergence would be willing to work with them to customize the solution to accommodate their changing needs.
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    Events can be successfully planned, executed and reviewed without the use of technology. However, there are affordable technology solutions that can ease the burden and provide enhanced situational awareness during an event. And the new high tech, E-Sponder, really assist in the automation of business processes, expecially the event planning. E-Sponder was used to automate many critical business processes during the debate and consequently provided real-time information sharing and reduced resolution time for unplanned events. In addition, it gave complete situational awareness both inside and outside the command center to all of those involved in securing the debate activities.
Yichuan Hao

Facebook as international eMarketing strategy of Taiwan hotels 10.1016/j.ijhm.2011.11.0... - 1 views

  • Providing effective online mechanisms for interacting with consumers reinforces the positive experience to enhance their enthusiasm towards the company and its products or services to support further sales.
  • With social networking sites, the possible reach of a positive experience shared on the site could be exponential (Holzner, 2009). The information can reach foreign markets when international travelers share their positive experience of the hotel. Social networking sites become an invaluable tool for the international marketing of hotels.
  • International leisure travelers staying at hotels in Taiwan comprise the potential network of hotels. In using social networking sites, such as Facebook with the biggest number of users, hotels can create an international social network through customers as fans and information sharers as well as strengthen the social network through its active presence in the site by providing information, addressing questions, and responding to comments.
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  • A broader definition considers eMarketing as the strategic process of establishing online connections with customers to understand their needs as well as employing online tools to create an interactive experience for customers to draw their interest, influence purchasing behavior, and affect voluntary sharing of the experience by satisfied consumers (
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    In hotels, international eMarketing is very significant because this service industry ensures sales by connecting and interacting with consumers across the globe. So the writer of this article introduse his/her opinion about that Facebook could be a international eMarketing tool, in order to attract international leisure travelers and increases potential sales. Also, the author mentioned that the internet exposure is a determinant of eMarketing adoption, the eMarketing is a kind of varying use of viral marketing, and the social networking websites which mapping social connections to widen relationships and spread information. There are seveal benefits and several ways of using the social networking website to promote the hotels.
Yichuan Hao

IT investment proves a help to struggling Station Casinos - 2 views

  • Station Casinos, which runs 18 casinos and hotels that are located off the Vegas Strip and primarily serve residents of the Las Vegas area rather than tourists, is seeing major benefits from the heavy investment in unified communications, unified computing and wireless technology, said company officials accompanying journalists on a tour of the Red Rock Casino and Resort here during the Cisco Live conference this week.
  • Unified Computing System (UCS
  • Cisco's Call Manager software.
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  • wireless IPICS,
  • The UCS and related technologies that Station Casinos has installed have made the network more adaptable and resilient,
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    Unified Computing System (UCS) technology is widely used byStation Casinos Inc., which is a one of high-tech Station Casinos Inc. invested and do a good implement in their properties. It not only help this company do a good business and also help the it employees keep their jobs.
Yichuan Hao

MICROS Systems, Inc. - Press Release - 0 views

  • Fired Up, Inc. recently made the strategic decision to drop its multi-vendor approach to kitchen display technology and implement a fully integrated solution provided from MICROS.  The restaurant chain has begun the process with the implementation of MICROS’s KDS, a highly visible and graphically rich display that is seamlessly integrated with MICROS RES.  MICROS KDS is mounted in the kitchen or food preparation area to display and time food orders, improving order accuracy and speed of service. 
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    Mircos is a kind of technology that widely used by restaurants. But, usually for the front of house, now, this system could be implemeted in the back of house. MICROS KDS is mounted in the kitchen or food preparation area to display and time food orders, improving order accuracy and speed of service.
Yichuan Hao

How rich visuals generate more travel bookings | Tnooz - 0 views

  • According to a recent study by Cornell University on the so-called billboard effect, almost 75% of the traffic that booked on a hotel brand website visited an OTA prior to making the purchase, and three to nine of those bookings, were directly influenced by the OTA listing. The take away: a listing on the OTAs, will generate more bookings (on your site and the OTA). Furthermore, if you have high quality, large photos, videos and/or 360-degree tours on your website and on the third party sites you will generate more booking, period.
  • Quality visuals will create a positive and lasting impression of the property that helps customers decide where to book. Even a slight increase in the percentage of bookings from rich visuals shows a significant increase on your bottom line.
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    Consumers seeking a vacation are looking for rich visual content to help them understand the value. On the website, social network, everywhere, a quality visual will provide a good representation of the property, the room, and the differentiators, and help the hotel get a better business. The reason is it could let the potential customers understand the value.Technology has made it easy for travel suppliers to create spectacular, rich content at a cost that will not break the budget.
Yichuan Hao

E-Tourism is Here: Hotel Business Pages on Google Plus: First Look - 0 views

  • However, it is clear that Google will include your Google+ business page/s in the search engine results, which means a big SEO factor to consider. Kingpin's excellent blog post explains it best: "Due to the nature of their primary business, Google is able to use its leverage to make businesses that create and maintain a Page on its own social network easier to search on Google than pages or accounts on their competitors’ sites."
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    Google+ launched the business pages platform, which is similar as the platform of Facebook. The advantages of Google business pages is not obviously, but one thing very clearly is that if a hotel joins in Google+ platfrom, it could be more easier to search on Google and show on the top than pages or accounts on their competitors' sites.
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