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cwilliamsiona

Amazon Developing Hand-Scanning Payment System | HYPEBEAST - 0 views

  • Amazon is reportedly in the process of developing a system that scans users’ hands to receive payment instead of a physical credit card, cash or phone system.
  • This method would be particularly useful for shops users frequent often, like their local grocery store.
  • “Customers might insert cards into a terminal and then let the terminal scan their hands.
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  • Initial reports in 2019 stated that Amazon was planning to roll out the new technology at Whole Foods locations, as it now owns the supermarket chain
  •  
    This article is about the future of POS systems and what we as consumers can look forward to in the near future. In this article, Emily Engle discusses the current talks Amazon has to implement scans of user's hands to receive payment instead of a physical credit cards, cash or phone systems during your point of sale transaction. Although, just an idea for some retail giants, some retailers in other markets such as China and India use biometric features during point of sale transactions. To get things started, Amazon believes that customers will enter their credit/debit card and scan your print during this initial process. After that you will never need your card again. It is said that since Amazon owes Whole Foods, they will begin the testing period there. Using this new method of shopping, if it comes to fruition, could useful for frequent visitors.
lfreeman128

Hotel operators step up their green initiatives - 0 views

  • MGM Resorts is among an expanding number of hotel operators looking to capitalize on growing environmental awareness among travelers by getting their hotel owner-developers to invest in systems that cut energy usage, save water and reduce waste.
  •  
    It is hard by nature for hotels to be green. Between the constant washing of linens, chemicals being used to clean and the amount of products and waste they throw out it is hard for hotels to keep up. But good news is here as hotels step up their "green game". Hotels are starting to put more money into green savings and hoping to get more travelers in return. Green hotels bring in a much higher occupancy rate on travel websites than hotels who are not. These guests are looking for green hotels not only for what they believe in but for the experience the hotel is providing. Hotels that are going green with new cutting edge technology is something more other hotels are trying to jump on board with.
  •  
    This article Danny King, discusses how hotel operators are increasing choosing green options for their hotels. While some companies chose to invest on cutting energy, water and waste; some brands are being created with environmental sustainability as part of their core values. It is estimated that the 5 million hotels rooms in the U.S. racked up almost $4 billion in energy bills in 2011. Hotels contain an estimated 30% - 70% of public spaces that need to be heated, cooled and cleaned daily which consumes chemicals and energy. Most guests, would guess that hotels leading the green initiative are in areas such as Portland or Seattle; but surprisingly, Las Vegas is leading the trend! Las Vegas is home to the two largest LEED-certified hotels in the world, Sands' Venetian and Palazzo. CityCenter hotels, the Aria Hotel Tower, Mandarin Oriental and Vdara, have been able to recycle 50% of their waste in 2011. Most brands now have green options for their guests. Starwood, for example, has a Make a Green Choice option where guest opt out of housekeeping services and receive 500 points towards their SPG account or in some areas $5 credit towards Food & Beverage. Element Hotels has about 90 hotels, most of which are LEED-certified and although most of their guests do choice their hotels because they are green, they continue to return for that reason.
anonymous

Staying Green: Hotels Step Up Their Sustainability Initiatives - Scientific American - 1 views

  • Those little cards may seem like token environmentalism, but they can actually result in significant water, waste and cost reductions.
  • The website Economically Sound reports that a 150-room hotel can conserve 72,000 gallons of water and 480 gallons of laundry soap every year by placing the cards in its guest rooms.
  • he Marriott chain reported saving as much as 17 percent in hot water and sewer costs at its hotels thanks to implementation of its Linen Reuse Program.
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  • T
  • the Green Hotels Association, a non-profit launched two decades ago to bring together hotels around the U.S. and elsewhere that share a commitment to the environment and sustainable use of natural resources.
  •  
    This article discusses the negative aspects of cloud-based software.The hospitality industry found the software to be expensive and lacked the functionality that was expected from the software. What seems to be taking the place of cloud software are business software environments, which the author refers to as a eco-system of vendors. SAP Cloud platform HANA is the center of one of these eco-systems. Another eco-system that is discussed in this article is the one around salesforce.com and last but not least the Microsoft Office Environment. The author concludes his argument by saying although there is no hotel industry eco-system, cloud-based hotel software will not resurface as an eco-system.
  •  
    This article talks about how hotels/hotel chains as well as organizations help to go green. They for instance mention the World Travel & Tourism Council (WTTC) who tries to improve the quality of tourism by promoting greener "habits". They for instance try to be proactive in regard to reducing carbon emissions - in this regard they launched the Hotel Carbon Measurements Initiative with the International Tourism Partnership (ITP) and 12 international major hotel chains including Marriott, Hilton, and Hyatt to name a few, to reduce the carbon footprints hotels produce.
Maria Zuniga

Modernizing federal IT networks is something everyone should get behind - FederalNewsRadio.com - 0 views

  • But while the MGT Act focuses primarily on the need to upgrade individual IT systems, agencies should start their modernization initiatives right at the network level.
  • These systems must be modernized for better efficiency and to be able to detect, defend and evolve against today’s cyber threats
  • Something that was built in the 1970s wasn’t designed to work in 2017, let alone withstand a modern cyber attack.
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  • many of the network technologies that government agencies have used for years no longer cut it in today’s cloud-driven world
  • Big Data continues to grow, use of mobile technologies has become pervasive, and the Internet of Things (IoT) has gone from promise to reality
  • Hybrid IT networks are becoming more commonplace in the public sector.
  • Managers must investigate and consider deploying solutions that can provide insight into the network operations and applications wherever they may reside, both on- and off-premises
  •  
    This articles brings importance to the fact that companies should take initiatives to modernize networking. It explains how new technologies will improve every area of a business.
mtedd003

Meet the Soaring Demand for Unattended POS in the Restaurant and Retail Verticals - Datacap Systems, Inc. - 0 views

  • One of the latest trends that have made it necessary for solutions providers businesses to adapt is the booming unattended POS trend. The global interactive kiosk market saw record growth in 2018, reaching $9.22 billion and a 17.6 percent growth rate — which exceeded the growth rate in 2017.
  • Last year, McDonald’s announced a plan to install self-service kiosks in 1,000 of its stores per quarter.  Taco Bell planned kiosk installations in more than 6,000 locations, and Subway included self-service kiosks in its “Fresh Forward” initiative to transform customer experiences.
  • Furthermore, 60 percent say they’d visit restaurants more often if they had self-service kiosks.
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  • Erba Collective, a Los Angeles cannabis dispensary, installed self-service kiosks that accepted cashless payments to reduce wait times and increase customer turnover.
  • It’s the right solution for today’s consumers: Consumers value their time, and waiting in line can destroy an otherwise great customer experience.
  • It’s the right solution for today’s businesses: Merchants are facing mounting challenges ranging from rising labor costs to new competition. Self-service kiosks can help businesses do more with the same staff, minimizing the labor required for order taking or checkout.
  • o provide unattended POS solutions, you will need to speak with your vendors or find new partners that offer the types of hardware you need. It’s also vital that you work with a payments partner with expertise in managing unattended POS transactions.
  • EMV chip technology will help prevent card fraud.
  • part of their omnichannel strategies
  • If your goal is to be a total solutions provider and meet all of your customers’ needs
  • one-stop shop.”
  •  
    Unattended POS is growing global trend which industry leaders will soon have to adapt in their business place. Quick service restaurants are quickly adapting to this change as it reduces wait time and increase in customer return rate. Other key benefits for businesses are the decrease in labor costs & minimal errors when processing guests' request. Ideally, merchants must speak with vendors to customize the self-service kiosk and to ensure they are in compliance. In the end this will expand revenue and efficiency.
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    Unattended POS machines hit a global growth of $9.22 billion in 2018 from 2017, and is still climbing. The unattended POS machine has shown to be particular popular in the quick service restaurant sector. McDonald's has announced a plan to put 1,000 self-service kiosks in their stores per quarter. Taco bell and Subway have also announced they will be adding the kiosks in their stores as an initiative to offer a heightened customer experience. The machines have come with the benefits of reduced wait time and faster customer turnover. POS growth is attributed to aligning with today's consumers' expectations. Customers value their time and rising labor costs can be eased with the machine as it expedites transactions and covers tasks not relied on by human interaction.
zihanwang

25 Eco-Friendly Hotel Ideas for Sustainable Properties | Cvent Blog - 0 views

  • Hotels around the world are rolling out a plethora of green initiatives like smart showers, solar power installations, and waste diversion.
  • Sustainable hotels are businesses that significantly reduce their environmental impact through green best-practices in maintenance, services, logistics, products, and supplies. The core elements revolve around reducing waste, saving energy, and cutting down on water usage.
  • Utilizing Internet of Things (IoT) technology, these same room amenities can be connected to apps so guests can change settings remotely. 
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  • Make your staff eco-friendly
  • 1. Create a green team.
  • 2. Target low-hanging fruit to start.
  • 3. Make the hiring and training process green.
  • Ensure guest services are eco-friendly
  • 4. Focus on efficiency. 
  • 5. Upgrade your transportation offerings and services with sustainability in mind.
  • Make guest rooms more green  6. Automate conservation.
  • When hotels go green, they do less damage to the environment, lower costs, and win goodwill from guests. 
  • 7. Furnish rooms sustainably.
  • Make food services eco-friendly 8. Reduce waste during events.
  • 9. Incorporate reusable dishes, silverware, glasses and mugs.
  • 10. Shop local.
  • 11. Compost and donate food from your kitchen.
  • Make the gift shop green 12. Stock-up with sustainable items.
  • 13. Operate with efficiency.
  • 16. Install a worm composting bin.
  • 15. Water wisely.
  • Smart irrigation systems
  • Create hotel landscaping and gardening that's eco-friendly 14. Cut down on runoff.
  • Keep hotel utilities green 17. Keep things shady.
  • 18. Automate water and energy conservation.
  • 19. Invest in green infrastructure.
  • Make hotel maintenance green 20. Give your operations a check-up.
  • 21. Keep an eye on your systems.
  • Ensure hotel waste management is sustainable 22. Ditch the plastic water bottles.
  • 23. Compost whenever possible.
  • Go green for purchasing 24. Make green decisions.
  • 25. Shop for certified green appliances.
  • Share the good news about your sustainable hotel:
  • As you take steps to improve sustainability, it’s imperative to get the word out about these positive practices.  Social media is popular with environmentally conscious consumers.
  • Incorporate your sustainability business practices into your search engine optimization (SEO) marketing efforts to rank higher in Google search results.
  • Partner with green business organizations.
  • Email marketing is another key tool in sharing your news.
  • The hospitality industry should be wary of greenwashing when sharing sustainability stories, as environmentally conscious consumers react negatively to this practice.
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    The focus on sustainability or "going green" is quickly becoming a major trend. This article introduce 25 ways that hotels can use to develop sustainable economic. Supporting sustainable initiatives is important to the lodging industry as a whole. hotels need to continue to innovate and the future of technology in hospitality has to be green, or those brands that do not adopt to these emerging standards face being left behind.
jalipman

Gale General OneFile - Document - Smart Hospitality Market Forecasts 2020-2025: Growing Use of Cloud Computing Across the Global Hospitality Sector. - 0 views

  • North America and Europe have a significant amount of market share in the smart hospitality market due to presence of big hospitality companies which are focusing on moving towards the use of advanced technologies and smart building management systems for efficient energy consumption, reducing operational cost, and providing guests with modern amenities for better services.
  • Regionally, the global smart hospitality market is classified into North America, South America, Europe, Middle East and Africa, and Asia Pacific. The APAC Smart Hospitality market will witness substantial market growth during the forecast period owing to the growing investments by international hotel chains in countries like India and China in smart hospitality solutions.
  • he smart hospitality solutions help in serving the guest with advanced communications technologies that assist them in conducting meetings, conferences, and connecting with associates around the world without any hindrances.
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  • These hotels have increased the demand for smart hospitality services by using more of on-premise and cloud for better management of hotel resources and improved hospitality services. It even helps in reducing operating costs by providing energy-efficient solutions and increases revenue.
  • However, factors such as high initial cost of deployment and lack of technically skilled professionals are hindering the smart hospitality market growth.
    • jalipman
       
      Throughout the article we have talked about the cost cutting bonuses of adding smart systems in hotels. Here they touch on the fact that the actual physical implementation and start up costs are initially very expensive. This could be analogous to solar panels. They are very good for the environment (the hotel) but the initial cost of installation (implementation) makes it difficult to invest in the first place.
  • The rise in the number of smart hotels is driving the segment of software and services smart hospitality. The services are increasingly been used for integration, maintenance, and training.
  • According to the World Bank Data, the number of arrivals of international tourists across the world has increased from 911.85 million in 2009 to 1,442 million in 2018. As such, market players in the hospitality sector are using smart hospitality solutions in order to provide their guests with better hospitality services
  • The software helps in facility & emergency management response systems, building energy management, water management, security management, and parking management which will further reduce cost and save time on these services. This, in turn, will increase the demand for smart hospitality services, thereby positively impacting the overall market growth.
    • jalipman
       
      The smart hotel systems will be able to reach beyond just customer service it will allow better analytics and cost saving methods across all departments of the hotel.
  • or example, in April 2019, InterContinental Shenzhen signed a strategic cooperation agreement with Huawei and Telecom to create the world's first 5G smart hotel. Viggo Smart Hotel is delivering the first true cloud-based smart hotel TV solutions for the global hospitality industry.
  • n addition to this, smart hospitality solutions allow energy-efficient management system. As such, growing environmental concerns and rising focus on CSR among hotel companies is also ramping up the demand for smart hospitality solutions.
  • Global hotel chains are increasingly investing heavily in smart hospitality solutions including in order to improve customers' impressions and satisfaction. Moreover, hotel companies are also adopting smart hospitality solutions as they help to save operational costs and generate more revenue while enhancing their hospitality services to customers.
    • jalipman
       
      Hotels are taking advantage of this point of sale type technology like at grocery stores where you have self checkout. Embracing that they can cut sots on personnel while allowing people the "luxury" of doing it themselves
  • For example, in some hotel, customers can use their smartphones to control the room's environment by way of allowing remotely open and close the window blinds and regulating the room temperature.
  • The increasing number of contractors are teaming up with different tech firms to build smarter hotels with low cost and less time which, in turn, is positively impacting the smart hospitality market growth.
    • jalipman
       
      The increase in number of tech firms investing themselves in smart hotels is actually driving the market itself. Hotels are basing their operations with smart systems due to things like safety concerns from viruses as well as just following the path the hospitality industry has down towards automating these processes
  • The market is driven by the rising internet penetration and growing inclination towards IoT which are encouraging the hospitality segment to offer smart solutions to their customers with the use of digital technology.
obrediajones

Sabre Partnership With Google  |  Press Releases  |  Google Cloud - 0 views

  • Travel industry leader chooses Google Cloud as its preferred cloud provider to accelerate its digital transformation
  • Sunnyvale, CA, January 21, 2020 — Google Cloud today announced it has joined forces with Sabre Corporation [NASDAQ: SABR]— a leading software and technology provider that powers the global travel industry—to help digitally transform the traveler’s experience and co-create the future of travel. 
  • The 10-year-strategic partnership between Google and Sabre will enable the travel provider to improve operational agility while developing new services and creating a new marketplace for its airline,  hospitality and travel agency customers. 
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  • As part of the agreement, engineers and business leaders at both companies will work side-by-side on three main initiatives:
  • Improving Sabre’s technology capability
  • Using Google Cloud tools to enhance and optimize travel:
  • Driving a broader innovation framework:
  • Thomas Kurian CEO, Google Cloud. “We believe our partnership will deliver more personalized experiences for travelers, saving time and providing greater convenience that will ultimately raise the standard for the travel industry overall.”
  • Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions, along with expertise, to reinvent their
  • business with data-powered innovation on modern computing infrastructure.
  •  
    Article discusses the newly formed partnership between Google Cloud and Sabre. How this merger seeks to transform the travel landscape by improving operational agility and the offering of new services. Also outlines the partnerships three main initiatives: improving Sabre's technology capability, using Google Cloud tools to optimize travel. and advance the travel ecosystem.
anonymous

Cybersecurity: A Hospitality Industry Reality - AETHOS Consulting Group - 0 views

  • Cyber thieves are crafty and persistent in finding ways to breach security to gain access to personal information. The hospitality industry, hoteliers, restaurants and other such businesses that rely on the use of personal information to provide service to their customers are particularly at risk.
  • Initial steps in the risk-management process Hospitality companies should first focus on developing a robust internal risk-management program, including the establishment of strong policies and procedures; training and insurance can reduce the chances of a data breach and mitigate the damages if a breach occurs.
  • In general, an organization should review the following areas to begin developing a well-rounded risk-management program: Corporate security policy Asset classification and control Personnel security Computer-network and management protocols for vulnerability System access controls Privacy and regulatory compliance
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  • Then, ask yourself, “What does our company have in place to mitigate our exposures?”
  • Do we have an effective privacy policy?
  • Do we have an effective privacy-breach response plan?
  • Do we continuously test our disaster-response and business-continuity plans?
  • Franchise concerns
  • Franchise agreements should address several important data-security concerns, cyber-insurance, breach notification and PCI (payment card industry) compliance.
  • Franchise agreements should require franchisees to purchase a specified amount of cyber insurance coverage in the event of a data breach.
  • In addition, the franchisee should be required to promptly notify the franchisor of all breaches in security and immediately notify the franchisor of all breaches of sensitive information.
  • The franchisor may also want to consider being notified of any impermissible uses or disclosures
  • Cyber attack realities The ramifications of a cyber breach could be both financially and operationally catastrophic to any hospitality company. Losses could include costs associated with litigation expenses and fines as well as defense. The cost of business interruption and loss of income could be debilitating.
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    This is an article providing a very high-level introduction to the potential risks faced by the hotel industry from cybersecurity. It outlines some initial steps that hotel companies might consider in their risk-management process and also gives some very specific examples of risk related to franchise contracts.
asanc036

7 restaurant technology trends to watch in 2022 - 2 views

  • Many restaurants have turned to tech in the last couple of years, even if reluctantly, to adapt to a new reality.
  • 1. Online ordering systems and delivery apps
  • he food delivery market is now worth more than $150 billion globally, which has more than tripled since 2017 largely attributed to the pandemic, according to statistics from McKinsey.
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  • 2. Contactless payment
  • It’s estimated that contactless payments will triple from $2 trillion to $6 trillion worldwide by 2024, and having such options are reportedly extremely important for 34% of customers.
  • 3. Online table reservation system
  • initiative Experiences
  • OpenTable is offering
  • unique culinary events and dining experiences
  • Ramen Nights in celebrity chef Hugh Acheson’s dining room, a ‘side-dish’ of line dancing lessons or a fixed-price tasting menu,
  • 4. Digital kitchen ‘boards’
  • Kitchen Display Systems (KDS) are a digital menu board for kitchen staff
  • Directly linked to the restaurant’s point-of-sale (POS) system, the screen displays orders automatically according to priority and flagging any special dietary requests.
  • racking meal delivery times and monitoring inventory to signal when a product is out of stock,
  • 5. Automated inventory management software
  • tracking food and beverage stocks, anticipating quantities and even scheduling reorders
  • implementation of such software
  • reduce food wastage, which is reportedly costing the hospitality industry $100 billion annually.
  • (AI) technology, companies like Kitro
  • cut food waste and costs
  • platforms like Too Good to Go also save restaurants from wasting their food surplus
  • 6. QR codes
  • QR codes
  • allows customers to access online menus, order and pay – without contact –
  • 7. Air purification technology
  • bipolar ionization
  • purifies the air and surfaces in indoor spaces by neutralizing contaminants
  • systems which make use of ultraviolet light
  • f both air and surface sanitization
  •  
    "Technology and innovation are what have helped, even saved, restaurants as they transform how they operate to not just survive, but thrive, in this new connected and contactless era" "Third-party food delivery apps like UberEats, Foodpanda, or Door Dash will continue to be an important solution for those not able to offer in-house ordering and delivery services" "Contactless technology is going mainstream, and it's not just about placing an order online, but also about paying with a smartphone, smartwatch or smartcard via an app or touchless device" "technology-enabled reservation systems, restaurants can manage seating, waitlists, customer loyalty and dining preferences as well as collect vital client data be it for contact tracing or market insights" "Kitchen Display Systems (KDS) are a digital menu board for kitchen staff helping restaurants streamline back-of-house operations" "companies like Winnow are helping restaurant owners and managers cut food waste and costs and run their businesses more efficiently and sustainably" "auto-scanning barcodes with smartphone cameras on posters, tables, coasters, doors or websites allows customers to access online menus, order and pay - without contact" "air purification technologies to promote 'clean air'" https://diigo.com/0lmspn
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    Some of these technologies such as food delivery services, and conctactless payments I have grown used to as a consumer. However, technology like KDS to improve the back of house operations or air purification technologies are more behind the scenes type of technologies that I have not given much thought so I found this article interesting.
  •  
    Many restaurants are adapting to a new reality. Some of the digital trends to watch in 2022 are as follows: 1. Online ordering systems and delivery apps - Food delivery market worth more than $150 billion globally. 2. Contactless payment estimated to triple from $2 trillion to $6 trillion by 2024. 3. Online table reservation system such as Open table Experiences initiative offering unique culinary events and dinner experiences. 4. Digital kitchen boards such as KDS, a digital menu board for kitchen staff linked to the restaurant's POI which displays orders automatically and efficiently. 5. Automated inventory management software tracking food and beverage stocks, anticipating quantities and scheduling reorders. 6. QR codes that allow customers to access menus online, order and pay. 7. Air purification technology like bipolar ionization and ultraviolet light.
Xiameng Zheng

Appreciating the Benefits of Green Computing on a Global Scale - 1 views

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    Green computing has drawn people from all over the world into becoming one global community. Green IT technologies & other computing initiatives have enabled people from all over the world to interact as one global community without worsening the CO2 emissions & the E-wastes. This article introduces the green computing technologies and their positive impact. It's included some case studies of Google, IBM and HP. The tips for sustaining the advantages of green computing are quite useful. To sum up, green computing brings the benefit of the realization of globalization, it paved the way for worldwide interaction through energy-efficient and cost-effective global communications.
Paige Hanna

7 Ocean-Friendly Eco Cruises Hitting the High Seas - 0 views

  •  
    Cruises are said to be one of those forms of transportation with the highest carbon emissions. "A typical cruise ship with 3,000 passengers generates 1 million gallons of gray water; 210,000 gallons of sewade; 25,000 gallons of oily bilge water; 100 gallons of hazardous or toxic waste; 50 tons of garbage and solid waste…" This expert just proves how non-ecofriendly cruises can actually be. However, regulations set by the government have now pushed cruises into trying to be more environmentally friendly. This article singles out seven green cruises that have found ways in which they can decrease their carbon footprint on the world. One cruise that has taken on the initiative is Holland America Cruises. With tactics such as towel reuse program and the installation of low-flow showerheads this cruise line has been making a conscious effort to operate green. They even ensure the most fuel-efficient means of travelling by studying tide schedules to maximize fuel usage with shorter routes. Another interesting cruise that pushes for the green initiative includes Celebrity Cruises with its solar powered cruise line. Other tactics used by other cruises include reusing waste cooking oil on heavy machinery, ridding of all plastic water bottles, shutting off engines in the winter time and only buying fish that are sustainably harvested are just some ways these 7 cruise lines have taken a stand to become greener. This responsible effort by these cruise lines not only can work in their favor for marketing purposes with consumers but create a sustainable industry for the future of cruises. Something as crucial as waste disposal in the water can greatly affect the future of the industry if not considered by the cruises today. Could you imagine if every cruise were to just dispose of their waste into the ocean with no sort of eco-friendly thought in their mind? I found this article to be extremely interesting, especially since I have been on a cruise. I had no idea ho
lin liu

What The Hospitality Industry Can Teach Facility Managers - Facilities Management Facilities Management Feature - 0 views

  • I set my luggage on the bathroom's tile floor and head to the bed for a thorough bug check.
  • Next, I go to the thermostat and reset it to a higher, energy-efficient number.
  • Finally, I take a look at the room's layout: Is it maneuverable? Are desks/dressers/closets easy to access and use? And last, but of utmost importance, what's the evacuation route?
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  • we think that there's no better place than the NFMT Vegas Conference & Expo to discuss just how hospitality facilities can demonstrate best practices for all buildings in sustainability, energy efficiency, occupant safety and ADA compliance.
  • For the first time, this year's conference will feature a track dedicated to hospitality and provide perspectives from some of the market's most knowledgeable sources.
  •  
        This article is a kind of blog, written by a traveler who formed by years of working in the facility management field. She described her ritual when she checked in a hotel room. She mentioned the National Facilities Management & Technology Vegas Conference & Expo and discussed just how hospitality facilities can demonstrate best practices for all buildings in sustainability, energy efficiency, occupant safety and ADA compliance.       Nowadays, more and more hotels try to address the energy efficiency initiatives. And they also know the importance of controlling the operational costs.     The technological facilities can highlight some key innovations and solutions for the entire facility management marketplace.
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    The article tracks the author's journey to hotels and meetings, in order to provide information to hotel facility managers. The author saw some facilities in hotels, including the bathrooms, living rooms, and layout and so on. The author thought the facility manager should pay attention to the room layout; namely is it maneuverable? Are some desks or closets easy to access and use? Moreover, the author mentioned the sustainability. Nowadays, sustainability is important in hospitality industry. The managers should be responsible to have environmentally friendly facilities. Another physical plant concern is the ADA. Hotel facility managers should also pay attention to the ADA.
  •  
    "have knocked $5 million in operational costs off the annual budget"
  •  
    This article shows us some advanced facility and technology in hotels in Las Vegas. People have Many people would like pay attention to the physical plant. The author works in the facility management, he habit to check the floor, bed, energy-efficient equipment, and so on. The NFMT Vegas Conference & Expo, with best practices for all buildings in sustainability, energy efficiency, occupant safety and ADA compliance, which impresses the author a lot. The vice president of HEI Hotels and Resorts addressed "Energy Efficiency Initiatives for Hotels" as important goal. In the past three years, they have made 5 million in costs off, and also, there is a must-attend presentation on bedbugs. They won the 2012 U.S. EPA's Energy Star Sustained Excellence Award. The president discussed the impact of the ADA Final Regs on the hospitality industry. Some information about requirements, hospitality-specific concerns. The author desired to see the latest development in hospitality. He impressed the effects of key innovations and solutions for the facility management marketplace.
Jing Huang

Hilton, Hyatt, Marriot Contribute to First Carbon Accounting Standards for Hospitality Industry | Sustainable Brands - 0 views

  •  
    A group of international hotels including Hilton, Hyatt and Marriot is collaborating on a groundbreaking initiative to standardize carbon accounting in the hospitality industry.
Camila Calcines

Hotel Denit introduces first virtual concierge in Barcelona - 0 views

  • exclusive, groundbreaking project in the hotel sector: Petit Denit, the new virtual concierge
  • hotel reception to create a small tourist guide tailored to each guest.
  • Each receipt printed generates its own URL, giving the guest online access to the information forever.
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  • Petit Denit virtual concierge service as many times as they want
  • The design of each receipt/guide is practical, original and can be adapted to mobile devices and tablets
  • has more than 200 references
  • adapting it to the hotel sector for the first time in our country.
  •  
    This article spotlights this new virtual concierge system that is used in the hotel sector. The Petit Denit virtual concierge service is located in the hotel reception and was initially an application used for the home and now was adapted to the hotel sector for the first time in Barcelona. The Petit Denit "allows the hotel reception to create a small tourist guide tailored to each guest." This a fast system that allows the hotel to print instantly a customized guide for each guest on all the tourist attractions in the city. I think this saves time and money for the hotel because you have a small machine doing the work of an individual. When the staff is busy, this allows the Petit Denit to do all the work and satisfy guests staying at the hotel. In addition, it's practical because the design can be adapted to mobile devices and tablets since we live in a world that is very technologically advanced and everyone is always on their smart devices. Finally, it's important that the hotel sector stays on top of every technological advance because there is a lot of competition.
Diamond Williams

Save the World through Sustainable Travel: How Destinations Are Being Rated : Condé Nast Traveler - 0 views

  • No industry has a bigger stake in protecting the environment and local communities than the travel industry.
  • And so it makes sense that the STLN has decided that its first project is focusing on a wonky sounding thing called “destination stewardship.”
  • The initiative will push destinations to improve governance, help travel companies decide where to do business, and, when the project’s last phase rolls out, allow us travelers to assess the social and economic impact of our trips.
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  • What’s the problem? “Political will,” said Seleni Matus, Vice President with Sustainable Travel International, which is implementing the STLN project. “Destinations have sustainability plans, but often they just end up on a shelf.” “Governments just don’t see sustainability as a priority,” said Aram Zerunian, General Manager of Half Moon hotel, who spoke on a panel at the launch event. “They are focused on the bottom line, and don’t see that these things are connected.”
  • The first phase is a survey that will determine how destinations need to improve in promoting sustainable tourism. Based on the 58 destinations that have piloted the survey, it looks like most governments have a ways to go.
  • “A tool like this can help us convene conversations with governments about sustainability. Our bottom line is if we don’t have great destinations to visit, we won’t have a business.”
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    No industry has a bigger stake in protecting the environment and local communities than the travel industry. Like the article states, if coral reefs are destroyed, there will be no more snorkeling. And if the communities are not able to profit from the travelers coming to the area, their displeasure will show. In order to help green travelers decide if their trip is hurting the environment or harming local communities, or actually doing some good Sustainable Travel Leadership Network has started TravelWell. This project will also encourage the governments in the destination areas to improve sustainability practices, help travel companies decide where to do business.This initiative will score destinations based on the practices of piloted destinations, letting them know what areas they need to improve in. The problem is that while most governments are willing to create a plan, they do not actually follow through with the plans they've made. With TravelWell being implemented, destinations could lose out on the growing market of green travelers and this will affect their bottom line more in the long run. Because TravelWell will also give this information to potential investors, destinations also run the risk of losing potential investors. The main purpose of this tool is to keep the conversation of sustainability alive with governments. It would continually create a standard to measure the effectiveness of sustainability efforts as well as creating new ideas.
yiran DING

Airlines vs. the World | An Analysis of Future GDS & OTA Trends | By Douglas Quinby - 1 views

  •  
    This article analysis the future of the GDS for airlines from both the airline company's perspective and the marketing perspective. The conflicts between airlines and GDS and the agencies is a recycling battle. It has been back and forth with the airlines withdraw from the system and ended up renewing contracts. The most recent war initiated by American airline pulled its inventory from Orbitz in December, 2010, in order to force GDS Travelport to drop the distribution cost. The two parties need each other and it is time for them to reach common ground and have mutual benefits.Delta has done something for that by adopting three second-tire OTAs. http://www.tnooz.com/2010/12/22/news/delta-cites-apple-experience-exits-cheapoair-bookit-com-onetravel/ But those are the short-term issues. In the long term is that " airlines' long-term strategy to advance distribution from fare- and schedule-led selling to merchandising. " The article also give a marketing perspective. It shows the intention of American Airline to build a system that link directly to the airline that don`t have to obey the searching rules of the agency. It also listed nine unanswered questions and wild cards, which indicates the risk of this strategic shift.
Zhe Chen

Expedia Launches New Brand Campaign - 1 views

  • "We helped create online travel, but over the course of the last 15 years, the personal touch has been lost," said Joe Megibow, VP and general manager, Expedia.com. "In a world where every traveler and every trip is unique, Find Yours is our effort to capture the magic of travel and to make travel personal again. With more travel options than anyone in the world, no matter who you are and what you are looking for, we can help you 'Find Yours'."
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    This article talks about a new brand campaign which was launched by Expedia, an online travel site that helps users plan and book travel. This campaign, called FIND YOURS, is about content photos and videos and stories from everyday consumers include Personal Storytelling, Travel Blogger Integration, Social Media and NFFTY which are all about travelers' daily travels to give an image to show travelers' personalities and get personal touch back to business. As we know, information technology steps big forward to the future quickly. Nowadays travel agents turn its most businesses into online due to the less cost and more convenience. By doing the huge business and getting large numbers of information from expanding to the internet, travel agents get a big profit over the last 3 decades. But the personal touch is getting less and less due to this radical change on the internet; humanity is becoming mechanized and electronized and far away from actual contacts. So in my opinion, I am strongly agreed with this campaign and I think Expedia did a good job to make the electrical business to be personalized and more humanity which should be the nature of the business initially
Marcos Oliveira

Optima Go Green - Green PMS for Hotels - 0 views

  • Go Green
  • Until now, reservations offices used to be filled up with papers, files, folders and paper racks. Each reservation was written on paper with faxes, vouchers and other documents physically attached to it. There was always the danger of fire or other means of damage that would result in permanent loss of those papers. There is no doubt that hotels need to work in paperless environment. Optima Go Green solution is all about managing documents without wasting time and space
  • There was always the danger of fire or other means of damage that would result in permanent loss of those papers. There is no doubt that hotels need to work in paperless environment.
  • ...9 more annotations...
  • There was always the danger of fire or other means of damage that would result in permanent loss of those papers. There is no doubt that hotels need to work in paperless environment
  • presentation of guest folio on an iPad, or similar device
  • presentation of guest folio on an iPad, or similar device
  • advance check in that can be done on the Internet or Smart-phones up to 24 hours before check in, saving the need to print registration cards and speeds up the checkin process at the hotel.
  • advance check in that can be done on the Internet or Smart-phones up to 24 hours before check in, saving the need to print registration cards and speeds up the checkin process at the hotel.
  • advance check in that can be done on the Internet or Smart-phones up to 24 hours before check in, saving the need to print registration cards and speeds up the checkin process at the hotel.
  • advance check in that can be done on the Internet or Smart-phones up to 24 hours before check in, saving the need to print registration cards and speeds up the
  • presentation of guest folio on an iPad, or similar device
  • Optima Go Green allows the hotels using Optima Hotel Management Solution to go the extra mile and reduce the total amount of paper used by implementing Optima green solutions
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    Optima Go Green allows hotels using the Optima Hotel Management Solution property management system to go the extra mile and reduce the total amount of paper used by implementing Optima green solutions. The Optima Go Green solution includes features such as advance up to 24hours before using a smart phone; guest checkout allowing the guest folio to be viewed via an iPad; scanning of IDs to save time and ensure accuracy, managerial reports being able to be directly sent to the appropriate manager without having the need of being printed; allowing managers to check rate strategies and availability online on their smart phones. The maon concept of Optima goGreen is a cost effective solution which is all about managing documents without wasting time and space. This article tied in with the previous weeks discussion about green initiatives. A hotel's priamry office expense is paper and toner. By printing less we are drastically saving money by not having to waste paper. Storage is also cut down because the need of storing paper is eliminated. In such a tech savvy world, this is definitely the way to go.
Hanlu Hu

GREEN INITIATIVES - 0 views

shared by Hanlu Hu on 09 Feb 13 - No Cached
  •  
    This article list some examples of how Las Vegas is "going green". In recent years, Las Vegas resorts have turned their attention and focused their efforts on becoming more environmentally conscious. From energy efficiency and water conservation to recycling and implementing greener practices, Las Vegas is doing its part to contribute to the sustainability of the planet. Several Las Vegas projects have even achieved LEED (Leadership in Energy and Environmental Design) certification by the U.S. Green Building Council. The process includes independent, third-party verification that a development's design, construction and performance meet accepted high standards for environmentally responsible, sustainable development.
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