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The hospitality industry has to keep up with digital marketing and social media. The new breed of travelers has emerged. They are technology smart, and expect hospitality providers to be engaged with the digital global network so they can communicate using their preferred media channels.

A leader provider of outsourced staffing solutions for the hospitality industry, Hospitality Staffing Solutions, announced that it has completed the sale of its assets to HS Solutions Corporation. HS Solutions Corporation is an entity formed by LJC Investments 1, LLC and a group of investors including Littlejohn Opportunities Master Fund,LP, Caymus Equity Partners and Management. This transaction allows HSS to reduce its outstanding debt and responsibilities. It also gives the opportunity to emerge with strong financial backing of a new owner.

The JW Marriott Marquis Miami and Hotel Beaux Arts Miami are three Marriott hotel brands that have been combined as the setting to create a revolutionized guest experience experience with the use of technology throughout the property. Not just technology here and there, but rather technology as the primary provider of the experience. This is evidenced by the conference room amenities: Virtual Meetings by Marriott, mobile video concierge, world's largest video powered by Cisco, digital signage, and wireless IP phones for guest use (which allow guest to order room service, check the weather, special offers, etc.). The goal and vision of the property is to allow guests to experience the advantages of technology to interact with other guets, co-workers, and hotel employees, in hopes that they will enjoy new ways to communicate, as well as have more fun. The hotel has already experienced several benefits and other favourable results: a one-of-a-kind experience for guests, effective marketing of hotel services, operational efficiency from working with one vendor, and increased guest safety thanks to 70 surveillance cameras deployed throughout public areas of the property and monitored by Cisco, who will notify hotel personnel immediately of any emergencies.

This article is about the possibility of hotel replacing the tradition landline telephone with digital personal assistant like the Amazon's Echo. Like with any technology, there will be concerns with security. Because with a landline phone, a guest can location can be pinpointed in case of an emergency. The technology that improves the guestroom phone will like replace the telephone with an Alexa/Siri-like device that will meet the guest service needs. This new technology will adhere to every traveler's needs, allowing the guest to have products that they normally uses at home. Eventually, the telephone will be quickly replace by hotels that are jumping at the chance while some hotels will slowly adapt to the ever-growing trend. But at the end of the travels still want a landline phone in their room. Most newer hotels are using VoIP which is saving hotels a lot of money for not running cables. Some hotels still prefer to use a traditional analog telephones that are connected to the internet or a router. With the newer telephones guest will have the ability to place the telephone anywhere in the room whereas with the older that is primary stationary in the nightstand connected by the a cable. At the end of the day, the main goal should and always make things easier for both the guest and hotel.

The following article does a great job outlining different aspects of cyber security within the hospitality industry. Security is one of the main departments that need attention and an additional budget in order meet todays security requirements. After doing some research, it is clear to see that all employees must have the same focus in order to provide the best security for their guest. Hotel security can provide things like: facility protection and control, guest and visitor monitoring and assistance, security command center monitoring (cameras, alarms systems and surveillances), maintain emergency response plan, etc. "Security has a difficult job of enforcing the rules and regulations of the establishment while making the guest feel welcome." The article goes over different security systems and what differentiates them, I thought that it gave a lot of insightful information into various cyber security systems.

This article talks about something similar that was discussed in our security and emerging technology module video. In the video it is discussed that hotels want to avoid having visible lines of security so guests do not feel threatened. In this article, it states that Disney Land and Walt Disney World have been budgeting more money for safety. But now Disney is trying to focus on how to make security more effecient, for example, they have recently changed their security checkpoints location in order to make it flow better for guests. Now checkpoints have even gone further away from Magic Kingdom and starting infront of the Ticket Center that is miles away from the park entrance. I guess this is creating a sense of safety for the guests as well as faster lines. Disney is even going so far as creating a PreCheck line like TSA for annual passholders that would create less security lines.

This particular article on hospitality and tourism accounting states that the global travel industry is expanding at an accelerated rate. Although there are high demands in corporate travel and high level of satisfaction in the economy, the ever growing industry is vulnerable to many risks given by its consumers. Just as much as the guests utilizing these hospitality services are becoming more pressing towards great prices and expressing concern in the quality of service they receive, hotel businesses are adamant about increasing awareness in cost and profit. To balance all these exclusive challenges, hotels are insisting on being educated and equipped with the most up-to-date technological advances to keep up with the ever demanding industry. With this in mind, the article states three methods to conquer the challenges faced today. The first method is to utilize a cloud based system to keep track of all the innumerous activities present to keep the business running. Due to the fact that a hotel is run by an overflowing amount of employees, all with different jobs and tasks, all using different systems respective to their departments, and require several types of pay (part-time, full-time, tipped employees) methods, it is a challenge to keep things efficient without a proper system. This is the reason why the article recommends using a cloud based system to keep track of the daily labor costs, overtime management, daily payroll transactions, and incorporate easy accessibility to reporting functions. The cloud based system will be beneficial in keeping everything in record beginning from the moment an employees clocks in to the end where they receive their paycheck, as well as, the ability to manage transactions. The second method is to centralize all the various sources of data. Hotels have a countless amount of data being stored. That can range from guest satisfaction satisfaction survey and comment reports, PMS data, to financial reports. With all these busy ac

The article discusses how hotels can overcome accounting obstacles. Firstly managing payroll is cumbersome, so a cloud-based reporting system can provide an easy way to monitor labour and manage overtime, and daily payroll transactions. Secondly, hotels have a difficult time to read data as data can come from a huge variety of sources: STR reports, PMS data, satisfaction surveys, comments. Hotels need a centralized dashboard which combines all critical accounting and performance data to assist hotels in making better decisions. Lastly, the article talks about hotels needing a back-up accounting team in case of disasters. In-house accounting teams may not be able to tackle on one-time event disasters and there must be a back-up team in place in times of urgency. The author, Scott Watson, executive vice president of sales and marketing at a cloud-based financial platform, sees that hotels are becoming more "cost and profit conscious" and I agree with him. Technology solutions are what hotels are craving right now to increase revenue, minimize costs, and maximize profits without sacrificing service quality.

This article helps guides hotels in how to overcome challenges when it comes to the accounting department in any situation that deals with staff tracking, how to decipher intricate data, and what to do in emergencies. The article details the usefulness of the Cloud and keeping track of staff members that are FOH and BOH that are both hourly and salary. That the accounting department could simply look them up in the cloud rather than searching through paperwork to understand exactly what their role is in the hotel and pay them accordingly. The article also goes over how having multiple centralized data sources can help accountants understand information from reports, guest satisfaction questionnaires, and other forms of reporting to pinpoint exactly what needs to be changed to become more efficient in the company. Lastly, the article covers how having back up accounting teams could be a definite positive just in case of emergencies (i.e. weather) so accounting can still be in progress no matter what situation occurs and the hotel can run smoothly.

Before hotels had the same number of tv channels, but now it's a race to see what hotel can bring more technological advances to the table to increase ROI. Hilton worldwide has adopted an AI-driven concierge in 2016 at a property which is powered by IBM Watson. The article also talks about 5 top emerging hotel technology trends. The first one is Smart guest rooms, the second one is obtaining more data, third is energy conservation. The fourth one is VR and AR which can show people special maps of guest rooms, while the fifth one would be mobile technologies, such as mobile key, room service request.

Even though the wine industry was once considered more of a "boy's club", woman are now leading the way in the growing Natural Wine Movement as a market dedicated to organic ingredients and sustainable practices continues to emerge. This is largely due to the fact that women outnumber men as the lead consumer of wine in both retail and restaurant bottle purchases, as well as several studies that suggest that woman eat/drink more nutritiously than their male counterparts. This has led to organic and biodynamic wines growing at rates between 10 percent and 20 percent per year in volume from 2013 to 2016, and organic vineyards almost tripling word wide over the last decade. Being in charge of the Beverage Ordering and Menu Creation at my restaurant, I have seen first hand the increase demand for organic and biodynamic wines. It has become so prevalent that I have begun printing menus with asterisks to highlight which of our wines fall into either of these categories. According to a Mintel Study, 60 percent of millennials and 55 percent of Gen-Xers are concerned about harmful ingredients in their food and groceries. With millennials constituting for 36 percent of wine consumers, according to a report by Beverage Dynamics, it is a essential that both the restaurant and wine industries continue to cater and adept to our consumers wants and needs. It would only make sense that Women are the ones leading this growing trend, as they constitute the majority of the market for it as well.

Security is extremely important in the hotel industry and not just for guests but for employees too. Travelers are very sensitive to how secure the location and their accommodations are. Prioritizing hotel security has to be a top goal for all management teams. Some easy ways to make sure that hotels are secure is by updating room keys and locks. New lock systems come have integrated a system where the lock can be audited to read all the keys that have been used against that lock. Actively engaging with guests is really important. Although you may not get to know every guest it is good to talk with guests and get to know why they are staying with you. This helps spot any trouble when it comes. Another point I think was extremely important was having a clear emergency response plan. It is so important to not only have a plan but to regularly review, drill and update your plan so that in case of an emergency everyone is protected.

This article is about new technologies available to hotels. Hotels are looking to become more technologically advanced because it is discovered that customers have better experiences with the newest technology. Software is available to collect data to see what customers like and don't like. Also it allows businesses to monitor employee performance, which would be easier to do than having someone always supervising employees.

This article talks about the ways in which e-commerce has changed and evolved the world around us. The way we used to do things will never be the same due to the emergence of e-commerce. The way we book trips especially. Improved e-commerce has been wonderful for businesses as it has proven to create more sales.

The internet has allowed the Hospitality Industry to significantly grow, by bring their products , which is now easily accessible for customers.

Employees are the most important asset when it comes to the hospitality industry. There has been so many instances of assault and harassment from housekeeping attendants in hotels. Hotels are encouraged to comply and use panic buttons to ensure the safety of employees.

The topic mainly implies on how well POS system integrate and how useful it is in the industry from small to large business entities. The market growth definitely rely in the point of Sale system as they adopt the flow and the advancements which is mainly beneficial to hospitality industry. As it has been pointed out on the demand for enhancement applicable to the industry's tech savvy customers. It features it's functionality, convenience, as well as the use of different type of devices. It also entails a well detailed information with all the product types, components, application and geography. Although the research gives us a standard basis on its uses and functions but it gives ideas that the system is a demand as technology evolves quickly in business. POS function so well that it helps boost the market, and the hospitality's revenue. It also focuses not only for the easy use, but also assist associates when it comes to accuracy and efficiency to improve customer service. It is also good to know that implementation of the compliance requirements to ensure safety and security will not be disregarded as they enhance further.

This article explains the emergence of self ordering kiosks and provides some statistics as to how popular they are and lists their pros and cons

This article highlight how robotics can be used to have consistency in staff across multiple markets while also addressing the shortage of qualified applicants in todays competitive market. As time goes forward efficiency and reliability of robotic workers and AI will become ever more prevalent and emerging products like the ones in this article are very good examples of the direction and trends of staffing in the future.

How e-waste is being manage in some countries and what people are doing to reduce their impact on e-waste.

This article mainly introduces the problems caused by e-waste and related solutions. E-waste not only affects environmental issues such as rare earth elements when it is landfilled or incinerated, but also the mining of its equipment manufacturing also affects the social environment, because a certain amount of emissions may be released in the process. Toxins are a great harm to the environment and the human body. Therefore, with the continuous emergence of e-waste disposal problems, some companies such as Apple and Sony have begun to extend the life of their equipment in recent years, and encourage customers to trade-in for recycling, making a certain effective contribution to the growing e-waste.

As we look at capital expenditures in technology vs income we see that many vehicles are implementing apps. On star was thriving at one point and available in many American made cars however due to the sudden fall off, other replacements have come up. Ford has now emerged to put in place amazon Alexa in over 700,000 of their vehicles. this will offer an Alexa skill that coincides with the vehicles smarts features and offer a much easier use of car adjustments and car controls for many ford owners.