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Contents contributed and discussions participated by herzencortes

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herzencortes

Final Four a lesson in large-event planning | MN Spokesman-Recorder - 1 views

spokesman-recorder.com/...lesson-in-large-event-planning

shared by herzencortes on 30 Mar 19 - No Cached
  • “This is much more experience-based, so their grades [nearly 70 percent] are based on training the volunteers,” the professor said. 
    • herzencortes
      herzencortes on 03 Apr 19
       
      Knowing the theory behind the practice is important, however, the practice of the theory is what gives the theory sense
  • If [the class] wasn’t partnered with the Final Four, we would still look at similar content as far as marketing and planning events,” Instructor Dr. Vicki Schull told the MSR in her Cooke Hall campus office. She taught a similar class last year at Mankato State in which her students worked with Super Bowl volunteers at the same Vikings Stadium where the Final Four will be held in a couple of weeks
    • herzencortes
      herzencortes on 03 Apr 19
       
      The Final four is, logistically speaking, one of the most important events in the U.S from a sports perspective. The final four takes place in football stadiums as opposed to basketball stadium which poses many challenges from the seating to the idea of getting a football stadium to double as a basketball stadium
  • Her was among the event’s scheduled speakers who included top officials from the school’s athletic department, the NCAA, and others who spoke to her class, Schull said.
    • herzencortes
      herzencortes on 03 Apr 19
       
      Knowing the behind the scenes of an event this large is imperative to the growth of masters students, because of this an opportunity like this is extremely valuable for any student
  • ...1 more annotation...
  • “With this class, we are more integrated with behind-the-scenes [hands-on experience] and learning from industry professionals.”
herzencortes

Daily Buzz: Event Registration's New Frontier: Associations Now - 1 views

associationsnow.com/...ent-registrations-new-frontier

shared by herzencortes on 25 Mar 19 - No Cached
  • “We see innovative solutions focusing on the one thing companies do exceedingly well and integrating their tech with other best-in-breed solutions,” says Adrien Peterson, chief technology officer at EventCore, in an interview with Smart Meetings. “This opened up a whole new reality for event planners. They could create a bespoke event registration tech deck, a built-to-order solution to meet their event’s precise needs.”
    • herzencortes
      herzencortes on 26 Mar 19
       
      Face recognition has become a turning point in hospitality technology. This technology is now present in stadiums, airports, phone and consumer products. The next step is going to be key access, and other technologies that will be part of the customer experience.
  • one area of advancement that must correspond with all these technology advancements is consumer data privacy and controls,
    • herzencortes
      herzencortes on 26 Mar 19
       
      Privacy is quickly becoming a bigger and bigger issue, this is because there is more and more information about people available from bio metrics to financial information.
  • “Without a great user experience, you’ll be hard-pressed to get anyone to actually use the system,”
    • herzencortes
      herzencortes on 26 Mar 19
       
      User experience is becoming a turning point in all different technologies, and in hospitality this trend is equally as prevalent.
herzencortes

The Pros and Cons of IoT in the Hotel Industry | - 1 views

hoteltechnologynews.com/...-cons-iot-hospitality-industry

shared by herzencortes on 05 Mar 19 - No Cached
  • “a smart energy management system knows when a guest room is unoccupied and can automatically adjust the temperature to reduce energy consumption by as much as 20-45 percent,”
    • herzencortes
      herzencortes on 07 Mar 19
       
      Energy consumption is only one aspect where IoT can help, but more so, it will help in maintenance, sales, and overall guest experience in the hospitality industry
  • The Internet of Things is the network of physical objects embedded with electronics, software, sensors, and network connectivity enabling these objects to collect and exchange data.
    • herzencortes
      herzencortes on 07 Mar 19
       
      The internet of things is a fascinating concept, in the future it will help companies collect more data than ever and then in turn this data will be use to cater to guests and market to a much more specific market
  • Guest-room Automation
    • herzencortes
      herzencortes on 07 Mar 19
       
      Guest room automation, in my opinion is the next big thing. Today we see air conditioners that can turn off when guests leave rooms, lights that dim with natural lights, and televisions that turn on and off depending on guests being or not present
  • ...3 more annotations...
  • Predictive Maintenance – Predictive maintenance takes preventive maintenance one-step further by using sensor data to recognize hazardous trends and alert the appropriate maintenance engineer before the issue escalates.
    • herzencortes
      herzencortes on 07 Mar 19
       
      Predictive maintenance is imperative to keeping a property in shape. By including IoT labor costs and maintenance costs can be brought down
  • Mobile Engagement –
    • herzencortes
      herzencortes on 07 Mar 19
       
      Social media is king, andhaving data that allows for properties and other companies to target their posts can make the difference
  • Hyper-Personalization
    • herzencortes
      herzencortes on 07 Mar 19
       
      Particularly with high end properties, personalization is an important part of building a recurring client base and differentiation.
herzencortes

Bridging the Gap Between Hotel Asset Management and Accounting - 1 views

lodgingmagazine.com/sset-management-and-accounting

shared by herzencortes on 28 Feb 19 - No Cached
  • Celeste Cloutier Ledoux, CPA, CHMWarnick’s chief financial officer and managing director, says that over the past 18 years, CHMWarnick has provided various accounting services upon request, but this latest move marks its formal entry into the accounting space
    • herzencortes
      herzencortes on 28 Feb 19
       
      Accounting is often seen as a necessary evil something that is just a fact of business, however, accounting can make ort break a business, having a reliable system to aid in the process can be vital to a company.
  • “That kind of accounting is typically not done by a management company, so you have this gap,”
    • herzencortes
      herzencortes on 28 Feb 19
       
      in particular when there isa management company it is important that the books are kept clean, and open
  • We become the person who these owners trust. The thing I’m most proud of is the relationships that I’ve had and the experiences I’ve had in dealing with owners and their families and finding out what’s important to people.
    • herzencortes
      herzencortes on 28 Feb 19
       
      It's interesting to see a human side of accounting, it is not often that we get the opportunity to see this side and we see accounting as just something else.
  • ...2 more annotations...
  • You can’t do accounting in a bubble. You can’t sit in an office with no relation to the business and do the accounting. Hotels can get complicated. Sometimes you have a simple LLC and it’s easy enough. But when you start getting into REIT structures, there’s an operating lease to account for; somebody needs to read that agreement, understand how it works, and get all the expenses in the right set of books.
    • herzencortes
      herzencortes on 28 Feb 19
       
      This is what accounting should be getting involved in operations and seeing where the costs are, where the revenue streams are and getting a grasp on the business
  • First of all, there’s the boring stuff: they’re in compliance. We get their audits done and they don’t have any more issues. They file tax returns on time and quickly. They’re not at risk of REIT non-compliance because everything’s in the right place.
    • herzencortes
      herzencortes on 28 Feb 19
       
      In the case of asset management companies it is specially important to keep updated books and for them to be clear and open in order to nourish a relationship with owners.
herzencortes

POS (Point of Sale) Restaurant Management Systems Market to Generate a Revenue of US$30... - 1 views

www.prnewswire.com/...-2026--says-tmr-300797149.html

shared by herzencortes on 19 Feb 19 - No Cached
  • Competition in the global POS restaurant management systems market is likely to increase in the coming years due to the increasing number of players entering the market, observes Transparency Market Research
    • herzencortes
      herzencortes on 20 Feb 19
       
      The biggest evolutions that I see in POS is venmo, apple cash, and the cash app. These applications will make it easier for customers to pay and make the exchange of money more efficient.
  • These players are also offering innovative solutions such as staff scheduling, inventory management tools, and payroll that could further fuel the competition in the market
    • herzencortes
      herzencortes on 20 Feb 19
       
      The new players in POS systems are moving more towards a platform where managers can manage an entire property
  • Based on type, the demand for mobile POS terminals is expected to lead the market over the projected period and might generate high revenue as compared to other types of sources.
    • herzencortes
      herzencortes on 20 Feb 19
       
      Like with all technology, we want it to be smarter, faster, and smaller. This is why cloud based solutions are becoming more and more prevalent
herzencortes

Don't Lag Behind: Emerging Hotel Technology Trends for Hospitality Industry | By Berta ... - 1 views

www.hospitalitynet.org/...4089375.html

shared by herzencortes on 06 Feb 19 - No Cached
  • People are looking for customization and automated solutions. One-third of all hotel guests in the world are millennials, and experts predict that they will make up over 50% of clients in two years
    • herzencortes
      herzencortes on 07 Feb 19
       
      The millennial market is quickly changing the tourism market, from the way reservations are made to the destinations that are chosen. In my opinion the tourism industry needs to evolve or fall behind.
  • Hotels that don't want to lag behind have already started using it.
    • herzencortes
      herzencortes on 07 Feb 19
       
      Hotels are beginning to involve AI technologies such as Alexa and Siri in their rooms, though these may not have the capability of doing hotel reservations and research them yet, these are now able to make restaurant reservations and recommend ac tivities acting in many ways like a concierge.
  • "focused on reimagining the entire travel experience to make it smarter, easier and more enjoyable for guests."
    • herzencortes
      herzencortes on 07 Feb 19
       
      As the market evolves companies need to evolve along with it, by making rooms smart it adds a differentiator and in doing so a n aspirational destination for millennials.
  • ...5 more annotations...
  • Obviously, hotels also need to re-think design, including accessible plugs in every part of the room so that their guests could easily charge all their devices.
    • herzencortes
      herzencortes on 07 Feb 19
       
      The change towards more technology friendly rooms is evident by the ever increasing number of outlets and USB ports found in hotels.
  • Almost 50% of resorts and hotels are now looking for new ways of collecting data from their guests.
    • herzencortes
      herzencortes on 07 Feb 19
       
      Data is gold for many reasons from building accommodations that are more adequate for the demographics of a hotel to the commercialization of a hotel, through AI technologies the mining of this information becomes easier with more data than ever before available to marketing professionals.
  • VR technologies allow guests to navigate through a hotel before they decide whether or not they're going to stay there.
    • herzencortes
      herzencortes on 07 Feb 19
       
      VR is going to be very important to marketing in the future. Hotels are now starting to use it more and more every day.
  • Today's hotels are focusing on customization, local experiences, and inspiration. Modern travelers put these factors above all, and the hospitality industry changes to meet their expectations
    • herzencortes
      herzencortes on 07 Feb 19
       
      Customization is going to be king in the future to come and a great way of reaching new markets.
  • Energy Conservation
    • herzencortes
      herzencortes on 07 Feb 19
       
      Green hotels and destinations are becoming more and more prevalent, energy conservation raises the bottom line by lowering costs.
herzencortes

4 Sustainability Trends Transforming the Hotel Industry - 2 views

www.hcareers.ca/...rming-the-hospitality-industry

Sustainability

shared by herzencortes on 23 Jan 19 - No Cached
  • as efforts to do so not only help the planet, but create an eco-friendly image for themselves, in turn appealing to environmentally-minded job seekers and guests.
    • herzencortes
      herzencortes on 23 Jan 19
       
      For hotel to go into eco-practices is part of a bigger trend, it is part of a global trend towards a more conscious mindset on the importance of eco-friendly practices. The millennial market is the fastest growing in the tourism segment and research shows that a large percentage is more worried about what they leave behind in a destination than what the take from it.
  • Besides positive word of mouth, going green can lead to a leaner bottom line, as savings on electricity, water expenses, and cleaning materials can add up
    • herzencortes
      herzencortes on 23 Jan 19
       
      A leaner bottom line is the second element in going on eco-friendly practices.
  • “The company could eliminate the use of more than 1 billion plastic straws per year and about a quarter billion stirrers,” according to a corporate news release. “A single plastic straw, which might be used for about 15 minutes, will never fully decompose.”
    • herzencortes
      herzencortes on 23 Jan 19
       
      Straws have increasingly become a large component of changes that are happening world wide. Countries, States, and Cities have all begun passing legislation to control straws, many people today opt to not use a straw or carry a metal straw with them as to reduce waste. It is only natural that hotels and other hospitality venues begin to take action.
  • ...3 more annotations...
  • “The larger bottle formats help reduce waste by avoiding half-used containers. Only the lotion is provided in a 15 ml travel size along with the bar soap which is recycled to benefit Clean the World
  • For Vail Resorts, water use at their lodges, restaurants and properties is a huge focus. Through water-less urinals and low-flow fixtures installed in a majority of bathrooms at Vail Mountain in Colorado, the effort, “Saves up to 200,000 gallons from being flushed down the drain each year and the sink fixtures have led to a 27% reduction in annual water usage since installation in 2008,” according to the company’s website. In addition, over 80% of water used in snowmaking returns to the watershed yearly and the company is still seeking to improve such efficiency and optimize its environmental footprint.
    • herzencortes
      herzencortes on 23 Jan 19
       
      Water in ski resorts is a large portion of the expense. There is an absurd amount of water that is used to make snow, and so, using techniques to minimize water waste makes waste.
  • Additionally, hotels make an effort to find like-minded sustainable partners that align with the brand’s fresh approach to a lifestyle hotel offerings that makes a clear difference.
    • herzencortes
      herzencortes on 23 Jan 19
       
      The Hilton is not the only hotel chain or business unit that is looking for suppliers that are like minded, many travel wholesalers and travel agencies look for hotels and suppliers with certifications such as earth check.
  • herzencortes on 23 Jan 19
     
    Summary of sustainability trends in the Hotel Industry
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