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Kenya Green

The Expansion of Property Management System - 1 views

http://www.hospitalityupgrade.com/_magazine/magazine_Detail-ID-511.asp This article is based on the evolution of the Property Management System. With the ever going usage of PMS just about every s...

started by Kenya Green on 16 Feb 12 no follow-up yet
Jing Huang

Tracking Green Initiatives via Business Intelligence - 0 views

www.dashboardinsight.com/...via-business-intelligence.aspx

Tracking Green

shared by Jing Huang on 10 Jun 12 - No Cached
  • Green initiatives not only save costs, meet compliance requirements, and reuse resources, but they also help create brand recognition among customers.
  • The benefits that expand beyond the organization include what occurs within the company as well. Whether managing recycling programs, reusing raw materials, lowering consumption, etc. businesses require a way to monitor these initiatives and to identify ways of becoming more efficient over time. This is where the use of BI and analytics comes in.
  • One of the chief benefits of business intelligence is its ability to consolidate information and provide greater insight into operations.  In addition BI helps organizations monitor performance across business units and can be applied to a broad variety of problems. For organizations looking at applying this to energy usage, managing emissions, or electricity consumption in data centers, BI expansion provides a good way to start the process.
  • ...7 more annotations...
  • Comfort with dashboard use.
  • Current BI infrastructure and data preparation.
  • Companies that are thinking of expanding their BI to include green initiatives should consider the following points:
  • Current green initiatives.
  • Setting realistic goals and expectations.
  • Company priorities are shifting towards cost savings and becoming more environmentally aware and business intelligence can help to achieve these goals.
  • This article identifies the importance of green initiatives within operations and how to link them to available BI solutions.
  • Jiabao Han on 10 Jun 12
     
    This article identifies the importance of green initiatives within operations and how to link them to available BI solutions. By specifically looking at analytics organizations can assess how they are meeting targets and monitor their performance in relation to their "green" goals. This article also discusses considerations related to expanding BI use to include green initiatives.
  • Jing Huang on 07 Feb 13
     
    Company priorities are shifting towards cost savings and becoming more environmentally aware and business intelligence can help to achieve these goals. BI's ability to monitor performance and alert decision makers about changes in behavior makes it a complementary approach to organizations wanting to become more eco-friendly. Although BI applications are well poised to fill this need, businesses still require a roadmap to successfully tie-in their BI use with their green initiatives. Outside of technology adoption and lowering energy consumption, organizations also support social action initiatives and invest in R&D efforts that work towards more environmentally friendly products and internal processes. This in turn has a broader effect on the environment at large. The benefits that expand beyond the organization include what occurs within the company as well. Whether managing recycling programs, reusing raw materials, lowering consumption, etc. businesses require a way to monitor these initiatives and to identify ways of becoming more efficient over time. This is where the use of BI and analytics comes in.
Yanqiu Li

SuccessFactors Gets Social With HRIS Offering - 0 views

www.workforce.com/...gets-social-with-hris-offering

HRIS technology social networking HR strategy

shared by Yanqiu Li on 24 Jul 13 - No Cached
  • SuccessFactors continued its expansion in HR software in early June with a product that aims to blend employee data management with social networking.
  • But the move raises questions about how far talent management specialists should stretch from their roots and about the need for yet another Facebook-like tool.
  • The new product is designed to aggregate basic employee data
  • ...2 more annotations...
  • there’s a risk of being spread too thin by branching into human resource information systems.
  • HR is going to need to have a social networking strategy,
  • Yanqiu Li on 24 Jul 13
     
    The article released the newest devleopment of HRIS of SuccessFactors. They successfully blend employee data management with social networking. As some executives said, new product wasn't merely a phone number and adress any more, it could include more information about an employee's hobbies, performance and so forth. The new developmen of HRIS enables HR departments to keep insight of their employees, how they are working and think about the job so that they can carry out a more satisfy strategy regarding to both employees and companies. However, some professionals doubt this new product. They questioned that if there are enough space to keep so much information, which may not necessary. Therefore there is stll lots of risky factors to enhance its application of this new developed HRIS.
danalbert

Expansion of ATRIO Hospitality Technology Platform Propels Growth of Sales Team - 0 views

www.hospitalitynet.org/...4067063.html

technology hospitality cloud

shared by danalbert on 25 Sep 14 - No Cached
  • The number of ATRIO PMS installations has increased 300% in 2014. In addition the ATRIO platform continues to grow with more modules and more zero-training features that allow hotels to provide excellent guest service while reducing their total cost of ownership.
  • In order to keep pace with the demand for the cloud-based property management system, PAR Springer-Miller has expanded their global ATRIO sales organization.
  • By leveraging all the capabilities of Microsoft Windows Azure, ATRIO dramatically reduces on-property technology requirements and data security risks.
  • danalbert on 25 Sep 14
     
    Though essentially an update from one company regarding personnel acquisitions, this article features the next generation of cloud-based property management systems. It also indicates, based on the growth of this company, that properties are willing to invest in cloud-based technologies rather than suffer the constant depreciation and maintenance that goes with traditional, in-house servers. As with other systems, the two most important items will be reliability and security. If both are provided by PAR Springer-Miller while reducing cost for hoteliers, both sides can potentially benefit. This system is also "built for the cloud", so it's not an online adaptation of a previous system. This may again help improve reliability and security.
ccpanther88

E-marketing in Malaysia: some are and some are ignorant - 0 views

www.establishmentpost.com/ting-malaysia-soaring-ignoring

malaysia social media ecommerce emarketing

shared by ccpanther88 on 18 Feb 15 - No Cached
  • When Uruguayan footballer Suarez bit an Italian player during a match in the Fifa World Cup in June last year, an Indian restaurant in Kuala Lumpur used it as a marketing tool. On that day, Fierce Curry House in Bangsar offered free biryani meals to those who walked in wearing a Uruguayan football jersey. That is e-marketing for you.
  • In December last year, the bakery called Tommy le Baker posted on Facebook a photo of two large baskets of bread with a poster next to them that said: “Take if you need, pay if you want.” The post was shared numerous times over and within a short time the bread was all taken.
  • Scicom Education Group’s head of Creative Services Vernon Adrian Emuang feels positive about social media in Malaysia when compared to other countries in Southeast Asia. “Perhaps (we are) way ahead of others, in terms of widespread public engagement and intensity of online activity,” he tells The Establishment Post. “Essentially, Malaysians seem pretty clued in. The social media landscape is pretty populated which has facilitated marketing and sales efforts that ride on technology,” adds Mr Emuang.
  • ...4 more annotations...
  • Mr Emuang says: “As a fragmented market, it is hard to build significant numbers. So it is always important to involve cross-border initiatives.” Especially, the tourism and hospitality businesss. “Boutique accommodation places could register with aggregating travel websites like www.booking.com and www.tripadvisor.com.”
  • Under Budget 2015, the government is giving funds for SMEs to equip themselves with IT facilities for expansion purposes and to venture into overseas market using e-commerce. There is RM80 million (US$24.4 million) to encourage the use of new technology, automation and innovation.
  • “In my consultancy practice, I do not see companies incorporating social media in their crisis communications plans, even though it is very evident that many crises today stem from social media or can spread and be magnified through social media channels. It is only after they are caught like deer in the headlights are they likely to change or take social media seriously,” the Trinetizen Media Sdn Bhd director tells The Establishment Post.
  • “The crux of the matter is that social media forces companies to be more open, transparent and accountable to their stakeholders. But the management culture here, especially with family-owned companies, is closed, almost secretive, and opaque.” Time and the need to expand will force many a business to get into e-marketing.
  • ccpanther88 on 18 Feb 15
     
    Malaysia and Southeast Asia is slowly but surely adapting strategic social media and e-marketing into their small and medium-sized enterprises (SMEs). This article focuses on the opposing views on how these tools are being utilized and adapted to help these small businesses. Scicom Education Group's head of Creative Services Vernon Adrian Emuang is confident that Malaysia is ahead of the games in terms of social media and "widespread public engagement". This may sound like a far cry considering that 64 percent of the SMEs in Mayalsia were not engaging in social media in 2012. Emuang emphasizes the impact that social media can have, considering that SMEs account for 99 percent of the 5 million registered Malaysian businesses. Zeno Group Malaysia's CEO told The Establishment Post that "lack of knowledge is holding back many of the SMEs. They feel they need not use social media for marketing purposes." Emuang also says that many of these companies are not implementing the proper technological infrastructure to support their ecommerce, should they receive an influx of traffic on their servers, etc. He even shamed the customer service that lacks the manpower to follow-up with the volume of customers. Many hotel and lodging businesses are adapting global initiatives, such as registering with Booking.com or Tripadvisor.com. These outlets allow ecommerce to flow to a much wider, international audience, boosting bookings and revenues at venues that wouldn't have otherwise. Julian Matthews, a famous Digital Media Trainer and Consultant, says companies are operating social media on a tactical rather than strategic level. The Trinetizen Media Sdn Bdn tells The Establishment Post that many companies aren't utilizing Social Media for crisis communication-something many companies we are familiar with fully rely on. In conclusion, social media adds accountability and reliability for the companies and their stakeholders.
Yueyu Peng

'Hotels of the Future' changing Australia's hotel industry today | The Hotel Conversation - 0 views

www.thehotelconversation.com.au/...1538601355

industry innovation

shared by Yueyu Peng on 16 Oct 18 - No Cached
  • The changes emphasise trends such as localism, individualism, art and sustainability, and come at a time when the Australia hotel sector is undergoing its largest-ever expansion.
  • Over 200 new or upgraded hotels will be added to Australia’s hotel inventory in the decade to 2025 in city, airport, suburban, regional and resort destinations.
  • New lifestyle brands introducing new hospitality concepts:
  • ...4 more annotations...
  • The technology revolution
  • The Lobby/Living Space Revolution
  • Design emphasis moves from global to local, uniformity to individuality
  • Small equals big in the design revolution:
  • Yueyu Peng on 16 Oct 18
     
    This article is about the changes in Australia hotel industry. Tourism Accommodation Australia release the research report. The report shows the technology innovation and future trend of Australia.
rnobl005

Exclusive: Condé Nast Launches New Event Management Software-With a Twist - 0 views

www.bizbash.com/...35253

shared by rnobl005 on 15 Jul 18 - No Cached
  • Exclusive: Condé Nast Launches New Event Management Software—With a Twist
    • rnobl005
      rnobl005 on 15 Jul 18
       
      Conde Nast is a mass media company publishing well known magazines such as Vogue and Conde Nast Traveler. Over the past few years their brands have incorporated more and more events into their repertoire, so I wasn't surprised when I came across this article a few months back. In 2017 they acquired an event concierge platform called Ribyt which has evolved into Concierge.com. Not only is it a guest management software system - it also gives users access to a team of hospitality professionals who can handle project management, staffing, web design, and branding details. I was in the event industry for 5 years prior to starting the graduate program at FIU so I am always excited to see how tech and the events world intersect. I think this software is really innovative and believe it can be a great resource for meeting planners.
  • An expansion of event concierge platform Ribyt—which Condé Nast acquired in March 2017—Concierge.com promises to offer “software with a service.”
  • Translation: In addition to online registration and guest management, users will have full access to a team of seasoned event and hospitality experts.
  • ...5 more annotations...
  • “Ribyt started as a home-grown software for managing guests attending our more complex events—events with multiple levels of invitee and variable itineraries,”
  • The resulting platform offers a variety of features and services. On the software side, it can design and deploy event invites, track activity, manage travel accommodations, generate personalized itineraries for guests, delegate responsibilities to team members, and more. The accompanying service side, though, is what makes the platform unique: Concierge.com's team of professionals can handle everything from overall project management to event-day staffing to website design and branding details.
    • rnobl005
      rnobl005 on 15 Jul 18
       
      To me this is a unique selling point - I don't know of any other management programs that includes people who can help you with the the planning aspects of your event.
  • Concierge.com is a turnkey solution for time-strapped event producers
  • Clients can use the self-service software on its own, or tap into the full-service option. Pricing is based on the number of guests being managed.
    • rnobl005
      rnobl005 on 15 Jul 18
       
      Again, I like that they've made their service scalable. This takes into consideration that not every client is the same.
  • “Consumers, and as a consequence marketers, are valuing in-person experiences more and more,” says Murphy. “As such, Condé Nast is leveraging its strong heritage in creating unforgettable moments—like the Vanity Fair Oscar Party and Glamour's Women of the Year—to create a full-service offering for clients looking to connect with consumers in powerful ways.”
upasnab

Maestro PMS launches integrated system support | Hotel Management - 0 views

www.hotelmanagement.net/...ches-integrated-system-support

technology hospitality property management

shared by upasnab on 31 Jan 19 - No Cached
  • Maestro PMS launched a new expansion to its group of system-integrated, online support and training tools for users.
  • The new support and training initiatives are tied into Maestro’s incident-tracking system. Support tickets are created in the system for each communication and resolution with tracking numbers. This enables Maestro to optimize support response times
  • “Our new support and training enhancements provide users with answers to system questions whenever and however they want. Personalized support lets them be more productive and confident in system usage.”
  • ...1 more annotation...
  • Diamond plus service provides on-demand ‘anywhere—anytime’ online webinars, free version upgrades and eLearning to help Maestro users develop skills and confidence in their system.
  • upasnab on 31 Jan 19
     
    Maestro is an Diamond star hospitality software started in 1978. The software has kept up with all the growing trends in the industry and has finally introduced an integrated system support. Some of the features of this new upgrade include direct help on each screen of Maestro's property software and also the ability to perform screen captures. They have real-time help available with 24/7 tech support with chat feature and screen sharing options. The new upgrade also enables users to request support or training online. These features enable Maestro to optimize it's response times for incidents. These new features give users personalized support and makes them more productive since they don't lose time waiting for tech support to show up. This is a great step forward in PMS technology.
galca008

Top 5 Benefits of Property Management Software | QuickFMS - 1 views

www.quickfms.com/...g-property-management-software

technology PMS software

shared by galca008 on 14 Feb 18 - No Cached
  • A property management software is a perfect example for this, which automates all complex processes and helps in saving time and human efforts.
  • An efficient property management software can add significant value to your property investment, which is why many people and business groups across the globe now, prefer using one such software solution.
  • Benefits of using an advanced property management software:
  • ...7 more annotations...
  • Real-time Access to Information With a cloud-based property management software, you can access all the information and data in real-time.
  • With all the important data and information collated in a single place available at your fingertips, this software rightly simplifies data management and its accessibility.
  • Time Saving A property management software automates all complex processes, tasks and duties, which would otherwise need time and manpower. From issuing notifications, sending reminder mails to creation of reports and documents,
  • Security An advanced property management software ensures that all your important and confidential data is kept secure. A software development company, which develops one such software solution, also builds a comprehensively secured environment, including firewall, encryption and backup/recovery modules.
  • Scalability No matter you own a small or big property, an advanced property management software can look after all types and sizes of properties with ease. A modern software solution is always available for further expansion, enhancement and latest upgrades. Being scalable, a property management software can easily grow with your growing needs and requirements.
  • Money Saving
  • You can either buy a complete software package or can opt from various subscription options. When compared to the investments made in manpower and employee wages, both in short and long-term, a property management software is a cost-effective solution.
  • galca008 on 14 Feb 18
     
    This article discusses the reasons why properties across the globe have adopted Property Management Software to provide them more efficiency. It highlights the benefits that can be seen in PMS programs. Real-time access to information being a benefit with cloud based systems because you are able to access all the information in one place and from anywhere. These software solutions are also time saving due to the manpower time that is saved from tasks that are automated. Another benefit is the security features that are put into place by the developers of the software. Lastly, mentioned in the article is scalability and money saving. Being able to alter your software to your companies needs will save you money and also allow you to expand or take away things you don't need. You will also save money in the labor that would otherwise be needed without the system. In my opinion, property management softwares are a must in the hospitality industry, and finding the right one that will fit your needs should be carefully picked. Cloud solutions are now and the future of PMS solutions.
jnoll001

The connected hotel - 0 views

www.gemalto.com/...The-connected-hotel.aspx

technology hospitality hotel tech travel mobile

shared by jnoll001 on 16 May 19 - No Cached
  • tech-savvy, mobile-first millennials expected to represent half of all travellers by 2025
    • jnoll001
      jnoll001 on 16 May 19
       
      More hospitality companies will find they will need to appeal to millennials.
  • Marriot hotels has been using VR for a number of years – its Teleporter program was set up to take potential guests to all corners of the globe through a fully-immersive, 4D sensory experience. 
  • A digital, "living" wall greets guests and provides an interactive "virtual concierge" via the hotel's Discovery Portal – a digital alcove with hologram projections on the floor and a screen on the wall. Standing on the holograms activates content that helps guests explore the local area
  • ...5 more annotations...
  • using a smartphone to unlock a hotel door.
  • Hilton, Hyatt and Starwood have been experimenting with smartphones as room keys by offering guests the ability to check in and unlock their doors through mobile apps using Bluetooth wireless communication.
  • Expanded smartphone applications include 'hyper-personalization' features such as choosing your favored room and even (using applications such as Google's NEST technology)
  • TUI Smartbands​ not only replace the need for a room key, but allow guests to control the air conditioning and lighting in their room – something TUI says encourages sustainable tourism by better managing energy and resources – and make contactless payments for services such as drinks or entertainment.
  • Stickers embedded with RFID sensors are being used in Aloft hotels in the USA and hidden under carpets near the bed. Triggered by movement and weight, they will sense when a guest wakes up in the middle of the night and put the bathroom light on. These same stickers can also be attached to room service trolleys and, when left outside a room, a sensor hidden near the door will alert housekeeping to come and clear it away.
  • jnoll001 on 16 May 19
     
    The connected hotel is here. Gearing towards millennials will be a fact of survival by 2025. Even though some of the technology listed has been used for some time, we can see here examples of the expansion of some of it. The most fascinating technology from this article is the RFID floor sensors placed under rugs. This is a new concept to be, but one that makes total sense and is used in two applications in the article.
yuliannab

What is clean technology (clean tech)? - Definition from WhatIs.com - 1 views

whatis.techtarget.com/...clean-technology-clean-tech

shared by yuliannab on 08 Feb 17 - No Cached
  • Clean technology (clean tech) is a general term used to describe products, processes or services that reduce waste and require as few non-renewable resources as possible. The Clean Technology Trade Alliance, a global initiative to drive the expansion of clean tech, defines it as: A broad base of processes, practices and tools, in any industry that supports a sustainable business approach, including but not limited to: pollution control, resource reduction and management, end of life strategy, waste reduction, energy efficiency, carbon mitigation and profitability. The term "clean tech" is often credited to Ron Pernick and Clint Wilder, who wrote a book called “The Clean Revolution: The Next Big Growth and Investment Opportunity.” In the book, the authors identify several main drivers of clean technology:  the current cost of conventional technology the capital being invested in research and development by large corporations a competitive global marketplace a change in consumer attitude which has brought environmental concerns into the mainstream the growing middle-class in China, which is forcing the Chinese government to invest heavily in alternative energy resources. 
    • yuliannab
      yuliannab on 08 Feb 17
       
      There is very little information on even clean technology, but this is the closest that I have seen so far. This article (well, really trying to sell a book) is about global initiative to have clean technology.
cmelendez24

What is Local Area Network | features and characteristics | functions of LAN - Networking & Virtualization - 0 views

w7cloud.com/aracteristics-functions-of-lan

LAN

shared by cmelendez24 on 21 Jan 18 - No Cached
  • LAN (Local Area Network refers to a particular region interconnected by multiple computers into computer groups.
  • A LAN usually has low cost, installation, expansion and maintenance and LAN installation is relatively simple, good scalability.
  • In LAN you can run the multiple devices to share a transmission medium.
  • ...1 more annotation...
  • LAN’s main function is to provide resource sharing and mutual communication, which provides the following main services:
  • cmelendez24 on 21 Jan 18
     
    The article provides on outline on what a local area network is by definition. Although written in 2013 I think this article provides information that remains relevant today in 2018. The article provides a definition of local area networks along with a listing of characteristics and functions. I made notations in pink which define local area network and explain its purpose. As noted in the article, LAN refers to a particular region interconnected by multiple computers into computer groups. For example, LAN can be found in your office building, home and even school building. Through LAN there is a local domain server. I know that my office building works on a LAN as both my coworker and I have access to print from our wireless computers to the printer. The main purpose off LAN as noted in the article is to provide resource sharing and mutual communication. As a result of this purpose LAN services as the sharing of resources, data transfer, improving reliability and a form to easy distributor processing. LAN has many different characteristics. It is the job of all of the noted characteristics to work together to service its main purpose. Some of the noted characteristics to remember include its ability to run multiple services and ability to support a variety of communication transmission system. LAN is an important part of the hospitality industry.
ndiaz162

Marriott partners with Chinese e-commerce giant Alibaba - 1 views

www.usatoday.com/...546025001

ecommerce

shared by ndiaz162 on 29 Jan 18 - No Cached
  • By partnering with e-commerce giant Alibaba Group Holding, Marriott International hopes to expand its footprint in China and attract a growing and more affluent group of travelers.
  • Marriott will be able to market directly to Alibaba’s customers from the time they start planning their trip, throughout the duration of the trip, and upon their arrival back home when they want to share their experiences.
  • The platform will also provide a link between Marriott’s loyalty programs and Alibaba’s loyalty program.
  • ...1 more annotation...
  • Marriott will be able to curate content, programming and promotions for the Chinese traveler
  • ndiaz162 on 29 Jan 18
     
    I'm now used to seeing a lot of partnerships among hospitality companies -- making it a worldwide trend. The partnership of hotel company, Marriott, and e-commerce conglomerate, Alibaba, resulted in expanding the online travel footprint of both companies. As a result, Chinese travelers find it easier to book hotel rooms across all the brands managed by Marriott. In addition, travelers are able to use Alibaba's mobile payment platform during their stays at Marriott-branded hotels. It's a win-win situation! This partnerships broadens the level of services available to consumers. It comes to show that Marriott and Alibaba have used the proper e-business strategies to succeed in our digital economy.
  • bdolman on 31 Jan 18
     
    It is interesting to see how the hospitality industry is also globalizing their business in order to tap into new markets. Marriott has successfully expanded thanks to its Starwood acquisition. Its partnership with Alibaba will create a stronger presence in China. They have forecasted that their customer base will grow to 2 billion customers in the next 20 years and will tap into Alibaba's loyal customer platform. According to Marriott CEO Arne Sorenson, "What we want to do is make sure that a Chinese traveler has what they most want when they show up at our hotels". I think they will be able to achieve this with the inclusion of Alipay, Alibaba's wallet-free travel program which is commonly used. Understanding what customers' preferences and needs are will surely attract and possibly lead to more room for expansion.
wvald012

Mobile Marketing: How Are Consumers Reacting? - 1 views

The article focuses on the expansion of the retail mobile marketing. It talks on the adoption by the travel industry of the mobile marketing. It mentions the continuous influence of social media on...

http:__eds.b.ebscohost.com.ezproxy.fiu.edu_ehost_pdfviewer_pdfviewer?vid=7&sid=a3ede7e6-43d5-4785-aeee-2074a51ad33a%40sessionmgr104

started by wvald012 on 14 Jun 18 no follow-up yet
anonymous

Yes, Smaller Ecommerce Stores Can Evolve (and Prosper) | Practical Ecommerce - 0 views

www.practicalecommerce.com/-stores-can-evolve-and-prosper

smaller ecommerce stores technology hospitality hotel software business tech Travel solution mobile green

shared by anonymous on 23 Jan 20 - No Cached
  • Roughly a quarter of the global population will reportedly shop online this year. That’s an increase of 40 percent since 2014, with more growth to come.
  • Know how your audience uses smartphones.
  • Email marketing remains critical for ecommerce, but Messenger, text, and app notifications are becoming more commonplace for shipping and delivery confirmations.
  • ...11 more annotations...
  • Get social now.
  • Social media drives sales referrals for many companies.
  • Offer more mobile payment options
  • . Mobile wallets and payment apps are much easier to use than credit and debit cards.
  • Use the right trigger words.
  • AI-powered communications make quality customer service more affordable.
  • Analyze what is requested from your customers then create customized responses. The key is to make your bot mimic human dialog.
  • Embrace chatbots.
  • Study the words and phrases of your larger and successful competitors to ensure your product descriptions and customer-service pages evoke the right emotions.
  • Present compelling images and videos.
  • Recognize trends that impact your business.
  • anonymous on 23 Jan 20
     
    This article gives tips and tricks for small businesses and how they can grow their ecommerce business. Tips include using social media, knowing your audience, being mindful of wording, and using chatbots, are all tips that smaller business can use to drive customers to their businesses. Online shopping keeps growing and growing so it is important for businesses to know how to stand out against their competitors. Understanding their customers and making adjustments to better serve them, will separate the winners from the losers.
  • kaseyfl9568 on 23 Jan 20
     
    I love how this is showing where the trends are going and business is evolving. It seems crazy to think there is more than the way we currently use the internet, but there is so much room for expansion in this market. Good article and read. Thanks for sharing.
hchiebooth

7 Event Technology Trends to Explore in 2019 - Eventbrite US Blog - 1 views

www.eventbrite.com/...technology-trends-in-2018-ds00

hospitality software tech solution mobile green technology

shared by hchiebooth on 21 Feb 18 - No Cached
    • mrueda
      mrueda on 03 Oct 18
       
      The article discusses seven event technology trends that are trending in 2018. Event planners are on the hunt to discover the next new products or services that will help them stand out in a coward full of competitors. One trend, that I find so interesting is facial recognition technology. Event planners are using algorithms to reach out to new audiences via social media, improve check-in and security! Another trend, that caught my eye was artificial intelligence for events. Technology such as "chatbots." Chatbot is an automated customer service that helps both guests and event organizers. It will alleviate some of the duties of the staff to be more efficient and address guest issues faster. There are also the right APPs that are being created for events for guest to search, book, post and review events in one place. Also for event organizers to price, communicate and organize all in one place.
  • Reach new audiences
  • Improve check-in, feedback, and security
  • ...2 more annotations...
  • Artificial intelligence for events
  • The right event apps
  • clatt001 on 21 Feb 18
     
    So, being an event professional in the hospitality industry this article intrigued me. Some of the trends listed are trends that my clients and I have already been using for a few years now like livestreaming events, I had a wedding in Jamaica in 2015 in which my clients live-streamed their nuptials for those daily and friends who could not make the trip. What I did find intriguing was the Facial Recognition aspect of Event Technology. That is unbelievable to me. I know we now have iPhoneXs and SnapChat that already do this so I guess its just a matter of having the right type of phone and app that is compatible with this feature.
  • ...1 more comment...
  • mkim001 on 18 Jun 18
     
    This article for event planning and technology shared the current trends of event technology for this year. Facial recognition is becoming popular and is encouraged to use to target an expansive audience. Some events encourage audiences to take advantage of technology by using Facebook to tag photos of the event attendees to to a personalized album. The article also predicts that the future holds facial recognition for attendees checking in for a further improved event. RFID is being widely used by experienced event coordinators in place of event tickets and to reduce payments made physically. With the usage of RFID, it enhances the productivity for the attendees, as well as, make special features, such as raffles, much easier and fun to conduct. Automated customer service features are also rising as it enables guests to conveniently have their questions answered without having to wait to get a response. For example, according to the article, Sound on Sound Fest is a festival for music lovers that created a customer service feature via Facebook Messenger to answer any questions from the potential and prospective attendees. It was said to have instant gratification and success in the ease of asking and answering questions. Apps are also taking a part in events. Apps, such as, Pathable (connect with attendees throughout entire event), Presdo (takes into consideration behavior of attendees), and attendify (share photos, messages, and comments with attendees) are example of applications that events benefit from in this growing trend of event technology. Broadcasting events also assist in gaining popularity for an event and social media walls encourage attendees to post photos of the event with hashtags. Technology is growing and gaining popularity in events. Due to the fact that people are almost never without their cellphones, nevertheless, on their cellphones, the discussed features are popular amongst event attendees and aids in bubbling the posit
  • mrueda on 03 Oct 18
     
    The article discusses seven event technology trends that are trending in 2018. Event planners are on the hunt to discover the next new products or services that will help them stand out in a coward full of competitors. One trend, that I find so interesting is facial recognition technology. Event planners are using algorithms to reach out to new audiences via social media, improve check-in and security! Another trend, that caught my eye was artificial intelligence for events. Technology such as "chatbots." Chatbot is an automated customer service that helps both guests and event organizers. It will alleviate some of the duties of the staff to be more efficient and address guest issues faster. There are also the right APPs that are being created for events for guest to search, book, post and review events in one place. Also for event organizers to price, communicate and organize all in one place.
  • hchiebooth on 22 Jun 19
     
    This article reveals the 7 latest trends in technology. The most impressive trend is the use of Facial Recognition for registration purposes. It also features new and upcoming AI technology such as Chatbots, "Crowd" Streaming and the use of "Social Media walls" to generate for free event promotion.
lavendersheshe

Hospitality startup Oaky raises $9.5M to develop upsell technology | PhocusWire - 0 views

www.phocuswire.com/oaky-9m-series-a

technology hospitality solution business

shared by lavendersheshe on 05 Mar 20 - No Cached
  • Hotel upsell platform Oaky is embarking on its next phase of growth and development following its biggest capital raise to date
  • Oaky is an automated and personalized upselling tool that helps hoteliers capture incremental revenue and enable an elevated guest experience.
  • The Amsterdam-based company will use the funding to invest in product development, as well as to grow the team and expand its geographic footprint
    • lavendersheshe
      lavendersheshe on 05 Mar 20
       
      Before developing the upselling platform, Oaky already knows how the funding would be used and they have set goals to accomplish. It is important to have goals and a vision before going through with investing your time and money into a project
  • ...1 more annotation...
  • “We’re incredibly energized to leverage this investment to scale all areas of our organization, continue our geographic expansion and solidify Oaky’s position as the global thought leader in this burgeoning category,
  • lavendersheshe on 05 Mar 20
     
    The hospitality industry is growing rapidly and many technology businesses want to be a part of this thriving market. Oaky company is developing a new software that would help hotels upsell rooms in more efficient way. This investment would eventually play role to expand the company and improve its position in the market.
anonymous

Cybersecurity in Hospitality: An Unsolvable Problem? | Paladion - 0 views

www.paladion.net/pitality-an-unsolvable-problem

shared by anonymous on 14 Feb 19 - No Cached
  • n addition, hotels often share partnerships with other local companies that their guests may frequent (from restaurants to local entertainment options), giving hotels even more expansive profiles on each guest in their database.
  • This rich personal data is invaluable to cybercriminals
  • Nearly every hotel now offers their guests dedicated mobile apps, and new digital partnerships with sponsors, travel companies, and other related hospitality and entertainment companies.
  • ...5 more annotations...
  • Only one employee at one hotel needs to make one mistake to create a global crisis.
  • nd here’s the really bad news: even if a hotel runs their own networks perfectly, they cannot control one of their many external vendors.
  • large-scale hotel breaches were not caused by any specific mistake made by the hotel—they were caused by cybercriminals breaching the hotel’s Point of Sale (POS) system
  • Hospitality companies still need to modernise their infrastructure, train their staff, and hold their partners accountable.
  • While hospitality companies have fewer transactions than retail organisations — and thus have data on fewer customers to steal — they collect substantially more valuable and varied personal data for each of their guests
  • anonymous on 30 Oct 19
     
    Cybersecurity is hospitality is a very big issue. Hotels collect very personal data from guests, like names, addresses, credit card information and more. Large hotels have been attacked in recent years and peoples personal information has been stolen. Hotels like everyone else need to update their systems regularly and train staff to know what they should and shouldn't do while in the system.,
  • anonymous on 24 Apr 20
     
    This uncovers the dilemma hitting many hospitality businesses, cyber security. It explains why the hospitality industry is at risk and how to prevent against these attacks. It always goes over the simple challenges hospitality faces with this topic.
Jessica Rodriguez

Marriott International Selects Cloud-based MICROS OPERA as Its Next-Generation Property Management - 5 views

www.prnewswire.com/...rica-properties-204731811.html

opera PMS Marriott software

shared by Jessica Rodriguez on 17 Sep 13 - No Cached
    • Jessica Rodriguez
      Jessica Rodriguez on 22 Aug 17
       
      As a current Marriott employee, and a former Trump Luxury Collection employee, this change that is being implemented is HUGE. While working at Trump National Doral Miami as both a Front Desk Agent and a Rooms Controller, I spent much time operating the Opera PMS system on a day to day basis. When I started working for Marriott, and started using the FOSSE system (the system created by Marriott for Marriott properties), I immediately noticed an obvious difference between the two PMS systems. FOSSE is an extremely outdated system which is solely operated by the keyboard, especially using the function keys. The amount of things you can do with the system is very limited, and for a hotel company as expansive as Marriott, it was so odd to me to see it being run by such an archaic system. As I highlighted in the article, Opera has the capability to provide hotel employees from basically every department to input information into one system that could be accessible to everyone and can be configurable to meet the needs of any specific property.
  • From handling reservations to managing accounting and billing, OPERA offers a feature set that can be configured to any hotel's requirements.
  • Marriott International has expanded its partnership with MICROS by selecting the hosted MICROS OPERA Property Management System (PMS) as the property management system (PMS) to be used in all Marriott brands worldwide.
  • ...1 more annotation...
  • increase productivity, drive sales and customer satisfaction, and boost profits.
  • Dibakar Desouza on 17 Sep 13
     
    This goes to show, that Opera till date is well considered by properties worldwide. Apart from the various PMS systems i have used such as Fidelio, Galaxy UX, Galaxy Light Speed, I felt Opera to be the best so far in terms of reports, streamlining items, effecient and reliable.
mperk010

Proximity Marketing Market 2021 Business Trends, Size, COVID - 19 Outbreak, Sales, Supply, Demand and Regional Analysis - MarketWatch - 0 views

www.marketwatch.com/...d-regional-analysis-2021-01-03

technology hospitality Software business tech

shared by mperk010 on 04 Apr 21 - No Cached
  • The global Proximity Marketing Market is slated to expand owing to the growing importance of business intelligence, coupled with the rising adoption of smartphones and the advances in analytical tools. Moreover, the growing adoption of smartphone and expansion of the analytical tool is one of the noteworthy factors driving market growth over the review period.
  • North America is one of the leading regions in the proximity marketing market and is expected to record a major market share over the review period, followed by Europe.l This remarkable growth is attributed to the presence of major market players in the region, established technological industry which is introducing and encouraging the adoption of advanced, cutting-edge technologies, especially in the advertising sector.
  • mperk010 on 04 Apr 21
     
    This articles discuses how proximity marketing is slated to expand globally.
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