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This article is about a new state of the art recycling facility that opened in the Charleston area recently. Prior to this opening, residents in this county had to pay for recycling at their house or they had to bring their recycling to a facility that only recycled paper and cardboard. Everything else was sent to the landfill. This new facility requires minimal manual sorters and residents no longer have to separate. Computer technology and robotic sorters handles everything. It also makes use of no-recyclable plastics and turns them into reusable fuel. The company has one additional facility in Alabama.

It's important to build sustainability facility in the hotel. It's a future trend to build a green hotel and sustain the eco-friendly environment. There are many ways to do physical plants. Water consumption Within guest rooms, laundries, kitchens, pools, and spas, hotels continue to phase inefficiencies that reduce water and, in many cases, chemicals that are used to treat water systems and clean facilities. Efforts include the linen and towel reuse programs that are now an industry standard to the installation of low-flow faucets, showerheads, and other fixtures. Hotel Recycling and Waste Reduction With the limited exception for domestic hotels, recycling programs for the basics such as newspapers and beverage containers are becoming a basic expectation. In combination with the recycling efforts, hotels are looking for opportunities to reduce the use of paper and other disposables. Hotels and resorts that can go beyond to implement food waste composting programs can demonstrate waste diverted from the landfill upwards of 40-50%. Hotel Bath Amenities Many hotels are making a statement by offering guests custom formulated amenities. Resort companies such as RockResorts have taken it one step further with an all-natural, essential oil-based custom formulated product made without preservatives and artificial ingredients that are packaged in recyclable containers. Other midrange hotel brands are experimenting with bulk dispenser presentations.

This article discusses that as time continues to progress, more and more hotels, as well as other hospitality/tourism places are starting to implement more "eco-friendly initiatives" into their businesses for the satisfaction of the customers. It is important for the hospitality to be able to adapt in the sense of increasing their "green initiatives." Some hotels have begun doing so by, linen and towel reuse programs, low-flow faucets and shower heads, recycling programs, and much more. Implementing these actions can only benefit the industry/businesses in the long run.

This is a great summary of what event planners are looking for in hotels - "Green Initiatives" that include energy use, water bottle reduction, menu planning, waste management, recycle programs, etc. Very easy to read and recommend for green topic areas for research papers.

The article by Conrad and Branton (2020) focuses on the need for technological changes in the metal fabrication industry as a means of compensating for the declined operations for metal manufacturing companies. The article's data was collected from a sample of 330 individuals from the metal manufacturing industry, from different demographical groups. While focusing on the current coronavirus pandemic, Conrad and Branton (2020) note that approximately 90% of people are affected by the pandemic, with 60% being directly or severely affected. The resulting effect is noted as the reduction in the companies' productivity, resulting in dormancy or loss of investments. Approximately 70% of businesses are recorded as expecting lower sales for the year 2020, with 90% registering declined sales in the food and beverage industry. Conrad and Branton (2020) provide that, in solving the issue of dipped productivity and sales, companies may focus on improving their strong points. This focus may be aimed at the issue of uncertain demand in the market, resulting in the need for more effective product mixes. On the other hand, they may focus on meeting the specific customer need through partnerships with vendors. The proposed strategy, in this case, is adopting the Design for Manufacturability (DFM) framework. This means organizing and automating the entire manufacturing process, retaining only the most relevant members of staff. Further, this focuses on standardizing the products to serve multiple purposes, making them easier to manufacture in bulk. The article further provides that approximately 34% of manufacturing companies have considered automation to increase quality and productivity (Conrad and Branton, 2020). Moreover, such aspects as marketing may also be considered in the redesign process. Overall, the article provides that businesses cannot exercise laxity by waiting for normalcy to return, but must be innovative and adapt to the changes in order to survive.

Ideally, Maestro explores the operational features and functionalities underutilized and yet very critical, especially in this COVID era. Among such quality is the idea of reporting capabilities (Dehan, 2020). For example, through this feature, the guest's data becomes essential in making various decisions by management and the staff. This includes knowing when the guest is arriving, budgeting, and congestion at the front office. In this sense, it becomes effortless to determine the requisite measures to minimize physical contact. Equally, to eliminate the physical contact between the guest and the staff, Maestro provides integrated technological infrastructures such as touchless tools and mobile apps (Dehan, 2020). This system is set to perform very many functions. For instance, "Online web and mobile guest registration/check -in, online prepayment portal, express mobile check-out…." Besides, using a mobile key ensures that the guest is exempted from the contact at the front desk. All these efforts are meant to create contactless interaction between the staff and the guest and thereby enhancing the safety both the staff and the customer. Further, the article identifies data control and security as a significant element for using the cloud for PMS (Dehan, 2020). While using the private cloud, such as Maestro, it's the IT system that takes care of the data without a third-party having access or control of such information. This becomes fundamental in enhancing customer confidentiality and security in the process. The on-premises PMS, misses this feature as it's the customer taking care of their data Moreover, the article identifies internet connectivity as one of the fundamental challenges of using the cloud for PMS. That, it submits, "For those operating in remote areas, the cloud is wrong platform for the environment" (Dehan, 2020). Such outages are demeriting since they result in the disruption of the flow of services and time-consumin

Meeting and event planners spend extensive amounts of time researching for the services and locations that meet the needs of the customer they are serving. Venues must provide planners with realistic expectations. Event planners also pay special attention to user-generated reviews, so companies must also pay close attention to their online presence. Direct communication is also essential between event planners and hotels as having a reliable point of contact is important. Event planners also look for unconventional spaces that allow for a change of scenery. Reliable wireless Internet is also a must for event planners as this is essential for their planning needs but also for the guests that will be utilizing the space. Lastly, the staff at the venue must be flexible and trained for various types of events. The wow factor is what event planners really look for when evaluating spaces. They want venues that are different than the rest of the competition and will make their event really stand out.

Event Planning serves as the most critical part in making the event a memorable and special one. While taking care of the perfect venue and place settings its also important for them for keep contact with their venue and updated options. Event planners feed from user reviews to gain more awareness and generate more business so in order for them to accomplish this they go over and beyond to satisfy the needs of the customers.

This article discussed different ways to make your hotel an ideal match for an event planner. Based on the seven ways described by the author, one would be more likely to be able to have event planners pick their hotel to host their events. The seven ways described were: making sure your website gives an event planner real authentic details about your space; allowing all user reviews to be available including any negative ones (you can always show how you plan to improve for any negative experiences); having someone available to speak directly with the planner whenever needed; having an outdoor space for events; making sure your wireless internet is reliable and of an adequate speed; having staff who are trained to work any kind of event (i.e birthday parties, bar mitzvahs, corporate events); and having a venue that stands out in a unique way.

This article outlines some best practices in the hospitality industry. These include: Talent Mgmt. & High Levels of Customer Centricity, Executing Enterprise-Wide Transformation, and Lessons from Industry Leaders.

I found this article interesting because it is based on a concept that is spearheaded by a local Chicago design firm where I live. The Gettys Group hosted their second "Hotels of Tomorrow" think tank. Over 300 participants from all aspects of hospitality and tourism participant to generate unique and innovative ideas for the industry's future. This past year's think tank was particularly focused on incorporating technology in a post COVID world. Some ideas include: a customized sleep platform that has special engineered fabrics that can control the bed's temperature and clean the room's air, robots being used to serve guests wherever the choose to dine inside or outside the hotel (no longer confined to your room or restaurant), and a self driving adventure vehicle that is intended to target and compete against the latest RV getaway craze.

In this news you will see how robotics and AIs have been developed to help out even in the one place that some thought may not be possible, kitchen. However it is something that not everybody agrees with having in an establishment.

Wendy's plans to 1) reimagine the restaurant experience for customers and employees by improving business analytics and reporting 2) create new ways of ordering food through mobile, web, and other touchpoints at the restaurant 3) provide a next-gen restaurant experience.

Network redundancy is the process of adding network devices and other instances of communication lines to help ensure network availability and reduce the risk of failures on critical data paths. One of the first steps in the network redundancy plan is to create a network strategy that reviews the existing infrastructure. A high-quality hosted data center should have an extensive backup system to ensure that it is always available. All valuable data should be backed up regularly, preferably in another location. By using multiple data centers, companies can ensure that even if certain disasters occur, they will be able to proceed with minimal losses. In addition, a well-maintained UPS system ensures that the server can be switched from power to backup generator power without losing any data or applications.

A network outage whether it is due to a cyber attack or simple human error can be devastating to a company. It makes them look very bad, damaging their reputation, and can cost the business millions of dollars. Network Redundancy can help ensure network availability and decrease the risk of failure. There are 2 forms of redundancy. Fault Tolerance where there is a mirrored backup system that takes over with no loss of service, and High Availability where the backup servers take over and restart applications that were running on the failed server.

Connected commerce is helping the quick service restaurants. It is meeting more and more of the customers wants.

Interesting article! This robot Rosie, was created by a student while working as a housekeeper at a hotel. He saw that majority of accidents reported by housekeeping staff were injuries sustained from vacuuming. Later they found that Rosie was much more capable at performing other duties than housekeeping. Due her data storage capabilities she became useful in tracking environmental data, temperature, humidity and WIFI signal strength. No doubt this type of green technology has had a tremendous impact on the overall guest experience and increase in revenue.

The hospitality industry by the year 2025 is going to be a major player that could help AR reach its goal as a $198 billion sector. With this AR technology guest would have access to a virtual layout of the property they are booking and even the room they are staying in. With the aid of wearable technology like google glasses guest recognition could give staff important information about a guest checking in like if they are new or loyal customer and the preferences they may or may not have. AR could also be used by the guest on site to get directions within the hotel.

Marketing has definitely changed to online marketing. No more are we printing flyers and putting them in mail boxes. This article gives a list of trends that will help the hospitality industry in 2020. All of them are eMarketing strategies that will help any hospitality business creating a marketing plan for 2020.

Informative page reflecting Event Statistics - Post-Covid

This study looks at Indian hospitality consumers' willingness to accept AI and its associated technology. Being that hospitality consumers are most interested in "fun and indelible stay experiences," AI for hospitality must provide service as great as or better than human professionals. Over time, it is the conclusion that AI can be welcome by most consumers of hospitality products and services.