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ernestbailey

Restaurant cloud Point-of-Sale System UPOS partnering | FINE DINING - 2 views

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    Exemplifies trend towards cloud-based Point-of-Sale / Point-of-Sevice systems (ePOS) and the software management being used in fine-dining restaurant beverage programs across global/ partners. partnership players include: Fine-dining establishments such as Thomas Keller Group (PerSe, The French Laundry, Bouchon); 5-star Hoteliers like  Rosewood Hotels & Resorts; Also includes covergence by providers as Mozza Group (Clebrity Chef leads are Mario Batali and Joseph Bastianic). Facets include maximizing customer experiences and revenue through operational efficiency.
Chris Cardoso

Hotel firm upgrades accounting system - 0 views

  • LBA Hospitality Partners with M3 Accounting + Analytics to Enhance Accounting Processes and Increase Efficiencies July, 31 2013 M3 Accounting + Analytics Seeking to update and streamline accounting processes for its 70-plus Southeast properties, Dothan, Ala.-based Larry Blumberg & Associates, Inc. (LBA Hospitality) recently announced an expanded Partnership with M3 Accounting + Analytics, the national leader in hotel-specific accounting software, operations reporting, and business analytics. “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  LBA sought the ability to swiftly handle budgets, forecasts, and reports, and to dissect business data, all while insuring that the back-office accounting platform functionality was state-of-the-art and industry-specific.  In choosing M3, Benton cited how the company integrates accounting, business intelligence, and reporting, while eliminating most redundancy, software investment and annual hardware/software maintenance. In addition, Benton and LBA were looking for continual and automatic upgrades, backup and disaster protection, and minimized downtime.  LBA is implementing the full suite of M3 products: accounting through the AccKnowledge platform, time, attendance and labor management through the newly released RightTime solution and LaborWatch, and payroll services through RightPay. The company will also continue to use M3 Link business intelligence reporting, as LBA will be expanding it to bring financial data, operating stats, Smith Travel feeds and guest satisfaction data (including verbatim responses) into one completely customizable dashboard. LBA, which launched its business by developing a Sheraton Inn in 1973, is rapidly growing its management business and securing more and more agreements from sophisticated owners and investors.   Scott Watson, M3 Vice President of Sales & Marketing, said, “While our core product remains our accounting solution, we’ve continued to evolve and offer new products and services that meet the current and future needs of the hospitality industry. It is truly exciting that our product platform will help Beau and LBA achieve the aggressive growth they are anticipating over the next five years.”  The implementation and training process for all LBA properties is expected to be complete by December 1.  About LBA Hospitality Based in Dothan, Ala., LBA Hospitality is a hospitality management company focused on maximizing return, safeguarding assets and enhancing value. Founded in 1973, the company now manages 70 properties throughout the Southeast, from Texas to Virginia. More information is available at http://www.LBAHospitality.com.  About M3 Accounting + Analytics M3 is the national leader in hotel-specific accounting software, operations reporting, business intelligence and analytics, processing more than $8 billion in financial transactions for more than 3,000 properties. M3’s integrated suite of hospitality accounting products includes: AccKnowledge, Link, payroll and labor management services, and document imaging and retrieval – all designed to help provide hotel operators, owners and managers unsurpassed access to the information they need in the most integrated and cost-effective manner. The company was founded in Gainesville, Ga. in 1998, and also has a base of operations in Tampa, Fla. More information is available at www.M3AS.com. 
  • “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  
  • continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  
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  • “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton
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    LBA Hospitality Partners with M3 Accounting plus Analytics to enhance accounting processes and increase efficiencies." As an industry leader LBA's Presidents feels they need to ability to meet requirements of their stakeholders and provide accurate real-time information for management and owners. When choosing M3 LBA's president noted how the company integrated accounting, business intelligence, and reporting while removing redundancy, software investment and annual hardware/software maintenance. Part of the requirements for choosing a company was continuous automatic upgrades, backup, disaster protection and limited downtime. LBA chose to implement a full suite of M3 products: Accounting through the AccKnowlege platform, time, attendance and labor management through RightTime solution and LaborWatch and payroll through RightPay. LBA will be expanding to bring financial data, operating costs, Smith Travel feeds and guest satisfaction data in one customized dashboard using M3 Link business intelligence reporting. LBA continues to grow after developing the Sheraton in 1973. Scott Watson of M3d is happy that M3 can meet the needs of their customers even though their core product is accounting solutions. They continues to help companies as they grow. Through this Partnership they hope to continue to grow as meet the needs of their guest, investors and team. While it is important to have a core product to offer, I think it's also important to have additional products that meet the needs of your customer much like S. Watson said about M3 continuing to evolve and meet the needs of the hospitality industry. I feel this would make the company more marketing. It looks as if the President of LBA reviewed what the company's needs were and then chose to Partner who leads the company in hotel specific accounting software. The president recognized the need to be able to report numbers accurately and forecast real data to its team, owners and investors. When I m
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    The Larry Blumberg & Associates hospitality firm (LBA Hospitality) partnered with a management company, M3 Accounting & Analytics, to integrate new software in it's 70 properties throughout the southwest, fro Texas to Virginia. The services that will be provided by M3 will range from Accounts Payable, to General Ledger, Daily Sales Report, Labor Cost, Check Writing, Cash Management, Forecast, Budget, etc. M3 provides products and services that will continue to evolve and improve to be cutting edge in hospitality. LBA is using M3 to streamline an aggressive five year growth plan. Other hospitality business will begin to incorporate a service provider that can encompass all accounting needs.
Alyssa Westmeyer

Page 2 - Avero Partners With BinWise To Automate Beverage Inventory Management - TheStreet - 0 views

  • Avero is the leading provider of cloud-based insights and solutions to the hospitality industry having seamless integration with more than 40 of the largest POS systems worldwide
  • The cloud-based software links purchasing, barcode inventory management, point of sales and real-time wine lists, available on pdf, html or iPad, on one platform
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    Avero, one of the top analytic tools in the industry, has partnered with BinWise, the leading beverage inventory management system. Together, they provide great value to restaurants in that they ensure the most current inventory levels and accurate sales information at all times. The streamlining of these processes saves the property time, money and space while controlling inventory and beverage costs. It is clear that, while many companies use one or the other (or both), they will now benefit even more from the partnership between these two systems that have both been proven to save money and improve efficiency.
smaka004

Heartland Payment Systems (HPY) Debuts 'Mobile and Online Ordering' Restaurant Solution - 0 views

  • “Restaurants are looking for a competitive mobile ordering solution that will match the functionality that major restaurant companies are bringing to market, while minimizing the operational impact of adopting this new technology,”
  • Heartland Mobile and Online Ordering automates the ordering process, saving restaurant operators time and money. The solution’s robust functionality reduces the manual processes of servers taking orders by phone, entering orders into a POS (point-of-sale) system and manually processing payments. As a result, restaurants see increased throughput of incoming orders and improved sales.
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    Heartland Payment Systems has recently partnered up with ToGo Technologies to offer mobile and online ordering payment solutions for restaurants. The companies are actually focusing on expanding their market reach by targeting smaller franchises that typically could not afford the hardware and software cost of purchasing such technology. QSRs are hopping on the tech bandwagon. The article gives the example of Taziki's Mediterranean Café, which is a fast casual restaurant with 35 locations. Their guests have easily made the transition from manual to digital ordering. Like others in this market space, Heartland Payment Systems is offering a cloud-based product that is highly customizable. The software takes into account a litany of restaurant industry standards and methods, such as "takeout, delivery, curbside pickup, catering, order from the table, and gift and loyalty." By giving restaurants various templates, they can work on optimizing mobile solutions, including pay-ahead options for quick service. Moreover, their system integrates and tracks key metrics and analytics, improving data mining and collection efforts. More and more businesses are turning to data collection as a means of increasing efficiencies and decreasing waste. With the amount of waste it must deal with regularly, the restaurant industry is a great market to target with data-driven technology. Heartland Payment Systems already has a history of working with the hospitality industry, so it a recognized name. By partnering with ToGo Technologies, they will be able to provide a quality, whitelabel mobile solution for restaurants looking to stay ahead of the pack with technological advances. Heartland will actually be demonstrating their software at the Food Service Technology-Next Gen conference next weekend at the Sheraton in New Orleans, Louisiana for those interested in this product.
Jessica Schwec

FIFA and the environment - FIFA.com - 1 views

    • Jessica Schwec
       
      FIFA has been working progressively on green initiatives. The organization has increasingly focused on environmental management at the World Cup with the upmost attention being paid to the 2018/2022 Word Cups beginning with the bid process.
  • Inspired by Green Goal 2006 and by previous experiences with major international events in South Africa, the South African LOC developed a Green Goal programme for the 2010 FIFA World Cup™.
  • FIFA has encouraged and engaged with Local Organising Committees (LOC) in regard to environmental protection since 2005 when the German LOC launched the Green Goal environmental programme for the 2006 FIFA World Cup™.
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  • Issues such as global warming, environmental conservation and sustainable management are a concern for FIFA, not only in regards to FIFA World Cups™, but also in relation to FIFA as an organisation.
  • The LOC for the FIFA Women’s World Cup Germany 2011™ launched the Green Goal 2011 programme in early 2010, building on the experiences from 2006 to expand the environmental project.
  • In assuring its commitment to the environment in the future, FIFA decided to include environmental protection in future bidding agreements, starting with the bidding process for the FIFA World Cups™ in 2018 and 2022. FIFA requested comprehensive information on the activities planned to avoid, reduce and offset the negative environmental impacts of hosting the FIFA World Cup™.
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    FIFA has paid noticeable attention to the environmental impact of the World Cup since the 2006 World Cup and green management has increased with every World Cup since with the biggest plans already staged for years 2018 and 2022. The Green Goal environmental program has been in effect since 2005 when FIFA partnered with Local Organizing Committees (LOCs) in order to champion green initiatives. This program has been adapted for every World Cup since. The program combines the resources of host cities, governmental departments, local environmentalists and international partners. Now, FIFA is implementing green initiatives into the bidding process for 2018 and 2022 by requesting information pertaining to the reduction and control of negative environmental impacts from bidders prior to making a decision on where to host the World Cup. In my opinion, FIFA has adequately worked towards environmental sustainability over the past ten years and has powerful plans to continue and improve green initiatives going forward. Previously, the indoctrination of the Green Goal program in 2005 laid the foundation for green goals and growth. Each subsequent World Cup has relied on a Green Goal program to set and measure environmental initiatives. Also, FIFA has already begun working on the Green Goal for 2018 and 2022 by requiring potential host destinations to incorporate environmental sustainability into the management structure of the mega-event. Management is required to set measurable objectives in six key areas: water, waste, energy, transportation, procurement and climate change. In addition, potential host destinations are required to plan and explain how they will incorporate stakeholders and the community via an Environmental Advisory Board. All of these aspects must be outlined in the bid submitted for consideration by FIFA and will be weighed heavily during the host location decision process.
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    FIFA's decision to use involved green standards as part of the bidding process for World Cups 2018 and 2022 is ingenious. The rigorous standards and expectations eliminate cities that are unwilling or unable to do the research and prep work required for the environmental concerns associated with such a large and prestigious event. However, these same circumstances caused increased competition between the remaining cities and come with some sort of financial cost. The increased competition between potential host cities and the associated higher costs pertaining to the implementation of green strategies may be seen as negatives to involved commercial/government entities and community conservatives. The following comparison explains how this may be so. Companies often design buildings with minimal closets despite having a large need for storage space. The philosophy behind this is "closets don't make money." On the contrary, entertainments space (i.e. Casinos), larger sales floors (i.e. Car Dealerships) and management offices are all spaces in which money is generate and therefore income is maximized by maximizing the "money-generating space" and minimizing spaces (i.e. closets) that do not do so. Similarly, green initiatives guarantee extra expenses and do not generate a significantly increased income. Some entities may view green initiatives as "closets." In conclusion, FIFA is a powerful force in the green initiative campaign. The organization has worked tirelessly the last 15 years to implement and improve environmental initiatives related to the World Cup. Despite the outside chance that a significant portion of the population will view green initiatives as costly non-necessities, I believe that FIFA's Green Goal program will be a success. It provides an expanding platform for each subsequent Word Cup by requiring environmental initiatives to be implemented at the management level and begin at the earliest point possible: bidding.
kpony001

Air Canada Begins Using a New Way to Distribute Fares to Partners - Skift - 0 views

  • The shape of the future is unclear.For a glimpse at what may come, look to Air Canada, which this week processed its first transaction via a new platform called NDC Exchange.
  • For several years now, Air Canada has offered internet-based connections for online travel agencies and travel management companies to access its airfares. These worked outside of the incumbent three giants of travel distribution, Amadeus, Sabre, and Travelport.
  • About 40 to 50 agencies access Air Canada’s application programming interfaces, or APIs, to process about a million tickets a year via direct connections that avoid the intermediaries.
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  • it enables the airline to have enhanced control over how the content appears on travel agency reservation systems to make sure they’re presenting their full-service products in the best way and not encouraging customers to shop by lowest price.
  • Air Canada
  • began using NDC Exchange, a platform that does the work on Air Canada’s behalf to transform data from its web services into a way that’s readable by sellers using any of the different versions of New Distribution Capability.
  • NDC Exchange was created by airfare filing clearinghouse ATPCO
  • and SITA,
  • the airline industry has heavy control of both organizations, which may help keep costs below what they would probably have to pay third-party distribution giants to do the same work.
  • The platform could become more valuable if it effectively enabled the cross-selling of ancillary services between airlines.
  • If the vision is mostly fulfilled, the NDC Exchange could take on a life of its own. It could become more than a mere data transformation tool that acts as an integration layer during a presumably temporary spike in updates to the New Distribution Capability standard.
  • “There is a nominal cost to use it for airlines and a nominal cost to use it for the sellers, but if the costs stay low and the system has low latency, then the value would be worthwhile,”
  • Wallis said, “My wish would be to put all of my partners in the NDC Exchange, though it would take more than a year to get there.
  • For this platform, SITA is taking on the role of providing the IT networking for messaging and data services to power the exchange, while ATPCO transforms the data.
  • The NDC Exchange runs on SITA’s cloud-based infrastructure and airlines use its 24/7 call-center support to handle any troubleshooting.
  • Amadeus’s Elena Avila, executive vice president, head of Americas, airlines, said, “Air Canada is a long-term partner that we’re thrilled to be working with both on the IT and the distribution side.
  • Amadeus Anytime Merchandising will equip Air Canada to address evolving industry initiatives, such as NDC.”
  • Sabre announced “a commitment to advance at an industry level” new technological and business practice methods with American Airlines and several key players in corporate travel
  • A Sabre spokesperson said in an interview, “Efforts like the one you highlighted [by ATPCO] are often focused only on offer creation, whereas Beyond NDC is focused on developing end-to-end solutions that let airlines retail, distribute and fulfill across the entire traveler journey.
  • Amadeus announced an NDC-X program that’s working with Qantas and American Airlines and with travel sellers like Flight Centre, Travix, American Express Global Business Travel, Carlson Wagonlit Travel, and BCD Travel.
  • The traditional masters of this task — Amadeus, Sabre, and Travelport — could choose to plug into it. But they might have to accept commercial terms that would be less lucrative than past arrangements.
  • Verteil Technologies, an Indian IT provider, will use the NDC Exchange to aggregate the New Distribution Capability content and then enable Indian travel agencies to issue standalone New Distribution Capability tickets.
  • Australia- and New Zealand-based corporate travel technology company Serko is plugging into NDC Exchange.
  • Other vendors launching on NDC Exchange include Airlines Reporting Corp., Innfinity and Atriis.
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    Air Canada's new platform, NDC Exchange, which works outside of the GDSes, allows the airline to manage the way its bookings appear on travel agency registration systems. The system was created by ATPCO (Airline Tariff Publishing Co.) and SITA, the latter of which transforms the data while the former provides the data services that make it have the ability to run,. Recently, several GDSes, such as Sabre, Amadeus, along with other entities like Verteil Technologies, Serko, and more, have also began to utilize their own NDC Exchange program.
ashleyb102

Medallia and TripAdvisor Partner to Help Hospitality Companies Encourage More Online Guest Reviews - 2 views

  • Medallia is the customer experience management company. Founded in 2001, the company is trusted by the world's leading brands including Best Western, Four Seasons, Gold's Gym, Sephora, Sony, and Verizon to improve customer experiences. Medallia provides a cloud-based software platform, which captures feedback across Web, social, mobile, and contact center channels, analyzes it in real-time, and enables companies to take action to drive customer delight
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    Medallia allows hotels to know about guest experiences and suggestions that might improve the stay of future guest. With this software guest are able to give feedback on their stay and management is able to respond to them in a timely manner. TripAdvisor has partnered with Medallia so that when guest fill out a review they can also submit a survey on the same form. This is a helpful update because it saves the guest time and makes the process of leaving a review easier. This is important because it makes the guest experience better and it encourages more guest to leave feedback.
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    From what I read, Medallia seems like a great tool to use because it better gathers feedback from their own customers. As we already know, the customer is always first. It does make me wonder how Medallia recognizes reviews? How does Medallia come to the specific stats of a company? With more partnerships, Medallia can gather more reviews across the entire web. I'm sure companies have made a real impact on the business with the use of Medallia. I do believe it's something companies should experiment with before diving in completely.
lderi004

Waste Management And LG Provide Hotel Operators New Sustainability Option, Convenient Disposal Of Outdated Equipment - 0 views

  • The leading provider of flat-panel HDTVs to the lodging industry, LG Electronics USA, Inc., and the nation's leading recycler, Waste Management, Inc. (NYSE: WM), today announced the first recycling program for hotel operators to responsibly dispose of outdated television sets and computer monitors.
  • To support this growing trend, LG Electronics will now offer environmentally conscious hotel, motel and resort operators a convenient, cost-effective opportunity for recycling the obsolete hotel TVs.
  • "This program will encourage hotel operators to dispose of outdated electronics in an environmentally responsible manner," said Teddy Hwang, president, LG Electronics USA, which established its successful nationwide electronics-recycling program for consumers with Waste Management over a year ago
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  • The hotel TVs and computer monitors collected under this program will be processed in an environmentally responsible manner at one of four regionally designated Waste Management recycling facilities that are ISO 14001 and 9001 certified to protect the local environment in those communities along with the people handling this waste.
  • "As the lodging industry seeks to increase its environmentally conscious initiatives, the LG program gives hotel operators the opportunity to conveniently recycle electronic waste responsibly and economically," said Patrick DeRueda, president of WM Recycle America.
  • "By recycling used, unwanted, obsolete or damaged electronic equipment, useful materials such as glass, metals and plastics may be recovered for reuse in other products," he said.
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    This article caught my attention because it was not just the Waste Management service offering a new sustainable option for hotels, but an actual electronics provider as well, LG. It appears that since 2009, LG has been partnering with Waste Management, and helping hotels dispose of their old electronics, such as older LG tv models, in a much safer and environment friendly way. This gives hotels no excuse to not dispose, or recycle, electronics in a safer manner. I believe a partnership like this is a perfect demonstration of a social responsible company, who is aware and active of the damages their products can make toward the world. I hope more electronic companies start partnering up like this; as it brings awareness, and convenience to not just hotels, but many industries that use, and frequently update, electronic devices. 
da7327

7 Must Follow Rules for Perfect Hotel Wi-Fi - 0 views

  • In a 2013 Study, Forrester Research concluded that out of those polled, 94% agreed that above anything else, they wished all hotels offered quality wifi throughout the hotel and in their rooms.
  • Understanding exactly what factors are most critical to your guests when using wireless connectivity will help you to create a network that is designed to support those exact wants and needs.
  • At the minimum, your hotel will need: A Firewall Role-based access control Profiling IDS/IPS
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  • If your goal is high-performance, which it should be, then placing your APs down the hallways is the last thing you should do.
  • Your wireless system should incorporate a network management system and for many hotels some level of managed support to provide services like: Monthly health checks Firmware reviews Scheduled system tests Tier 2 support Proactive alerts Threshold based triggers And Client tracking to name a few
  • Wi-Fi as a Service offers many benefits,
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    The most desired amenity is not a comfy bed, good location its actually something we can not without, fast and secure Wifi!  Studies show 94% agreed that above every other amenity they wished all hotels offer quality wifi. But not all hotels offer high quality wifi which leads to more spending to fix issues, and poor guest experience. The article mentions how to build a good wifi network from the ground up first thing is Security comes first. Creating a secure system for what your guests needs. Next, comes planning for capacity. Planning for this means plan for what applications your guest use. Then comes access point placement. Where should the network stream from that is the most effective?  Now comes listening to your guests regarding the wifi connectivity and keeping up with demand which all ties into choosing the right partner to setup your wifi connection. It is surprising that out of all the lavish amenities one would like 94% want high quality wifi. In these times without internet connection, it feels as if were in the stone age. The article talks about the importance of having high quality wifi for guests to have a great experience which we cannot stress enough of the importance. The first step of establishing a good wifi network is to do a needs analysis of your guests what type of apps will they use? If its normal email, surf the web you can build a standard network, but if its high data usage like video apps then you have to establish a higher connection. With all this having a shared network is always risky so you have to have the most secure network one can have so you don't Put your guests in cyber harm's way. An effective way for hotels to manage all this is to contract with a wifi company so they can manage, provide and upgrade as needed. So the importance of choosing a right partner that knows your guests' needs is important. Hotels rely so much on keeping up with technology from being able to check in online, manage hotel guests services, and j
jalilahst

OYO UK hotels go live on Sabre's SynXis platform to grow reach and focus recovery - 0 views

  • More than 80 OYO hotels in the UK, representing more than 2,500 rooms, are now connected to all major GDSs through Sabre's advanced hospitality solutions.
    • jalilahst
       
      OYO hotel & homes connected its first group of hotels to Sabre's SynXis
  • SynXis Central Reservations optimizes global distribution channels and enables greater scale and operational efficiency by delivering rates and inventory to all major GDS systems and online travel agencies (OTAs) through direct connections and switch partners.
    • jalilahst
       
      SynXis increases efficiency by delivering rates and inventory to all major GDS systems and OTAs directly to partners.
  • This first collection of OYO independently-owned UK hotels to be made available on Sabre range in size from 10 to 110 rooms and cover a wide range of areas and price points.
    • jalilahst
       
      OYO's first collection of hotels to make it to Sabres GDS.
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  • they are now available to book through Sabre's own GDS as well as others, corporates, travel management companies, and almost 900,000 travel agents and tour operators globally, significantly increasing the distribution channels and revenue opportunities for the selected properties.
    • jalilahst
       
      This gave OYO hotels a global distribution reach.
  • The intention is to make further UK OYO properties available to book via Sabre's SynXis Platform, as the portfolio continues to grow and as more hotels reopen following lockdown restrictions.
  • We are delighted that a wide range of OYO's UK hotels are now bookable via Sabre's SynXis CRS, making it easier for international and domestic corporates, travel agents and travel management companies, among others, to book our affordable accommodation around the UK,"
    • jalilahst
       
      OYO's intentions
  • OYO's new partnership with Sabre will drive a new distribution strategy in the UK, which will support OYO's asset partners and wider business goals,"
  • We look forward to working closely with OYO as it benefits from the SynXis Platform's distribution and retailing solutions
  • he portfolio combines fully operated real estate comprising more than 44,000 hotels with over 1.2 million rooms.
  • he company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences
  • Sabre's technology platform manages more than $260B worth of global travel spend annually
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    OYO Hotels & Homes was a young hotel startup in 2013. Now it holds 44,000 locations and over 1.2 million in rooms. Sabre Corporation is one of the leaders in technology and software that powers the global travel industry. Sabre's SynXis increases efficiency by delivering rates and inventory to all major GDS systems and OTAs directly to partners. OYO Hotel & Homes connected its first group of hotels to Sabre's SynXis. This partnership with Sabre has given OYO the global tools to reach a global market. The platform has given them the power to book through Sabre's own GDS as well as others, corporates, travel management companies, and almost 900,000 travel agents and tour operators.
blevi022

Branded Strategic Hospitality Created by NYC Restaurant Owners to Connect Technology and Innovation and Deploy Capital in the Time of Tech - 0 views

  • New York City restaurant owners join forces to create a platform, Branded Strategic Hospitality "Branded" to capitalize on the opportunities to invest and partner with early and growth-stage Hospitality Technology companies
  • The COVID crisis has accelerated the "Time of Tech" for the Hospitality Industry, and the Branded team believes that deploying additional capital as well as making new investments is the right course of action for this investment and advisory platform
  • Branded, a hospitality technology investment & advisory platform (https://www.brandedstrategic.com), has positioned itself to continue to be at the intersection of technology and capital
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  • This is particularly important and timely as the hospitality industry has been forced to quickly adopt and embrace technology to survive the "new normal". The global pandemic has only increased the significance and importance of hospitality-centric technology companies for the industry and has put a spotlight on Branded's investment thesis that the hospitality industry must embrace
  • Branded believes that continuing to identify, vet and make new investments as well as deploy additional capital to several of its current Partner Companies is the right course of action for this investment and advisory platform
  • When the restaurant shutdown was embraced by most states, Branded's off-premise and mobile/touchless HI-Tech Partner Companies immediately demonstrated an ability and desire to be allies to the industry.
  • Branded team is in a unique position to "test before they invest" and deploy capital in companies after successful in-store trials. The team is able to offer real insights to on the most pressing and important problems, challenges and opportunities that restaurant owners face
  • We've found that our boots on the ground experience and our ability to use our network of restaurants to test and vet emerging technology has proven to be beneficial in not only accelerating the growth of our partner companies, but also making smarter strategic capital introductions,
  • In terms of the Coronavirus crisis, it has challenged the industry in ways that we have never seen before, and technology is more important than ever. The adoption of HI-Tech will be crucial for restaurants to continue to earn revenue in a socially distancing society."
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    This articles discussed a synergistic partnership for technology investment by New York City restaurant owners. This is intended to encourage investment in technology in ways attuned to the needs of avidly Actual restaurants in practical ways.
svail001

Understanding the Security Risks of Your Hotel's PMS Data Hosting Environment | By Warren Dehan - Hospitality Net - 0 views

  • Data security has come under greater scrutiny for all businesses in recent years, with larger fines and penalties being awarded for contemporary data breaches.
  • Choosing the right partner and hosting environment for your property can be complicated, but the property-management system (PMS) selected will play a critical role in securing your confidential data
  • Protecting your guests’ data is equally important as preserving their physical safet
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  • There are two components of the puzzle: the booking engine used by hotels, and the actual PMS
  • Understanding how your hotel accesses and stores guest data is key to understanding their liability in relation to that data
  • Hosting your hotel's online booking engine comes with an extensive investment into web server technology
  • work with third parties to host their booking engine off site. However, even if your hotel's data is out of sight, it is a hotel's responsibility to keep their data partners accountable
  • Request information on the hosting facility’s certifications for GDPR, PCA, SOC 2, and others.
  • Forming relationships with your network administrator is key because every partnership in this arena is unique
  • data storage and security for hotels could be mostly automated, or hotels could be expected to manage several processes on their own
  • No matter how a hotel stores its data, operators will always be liable for securing it on some level.
  • Partnerships of any kind also do not absolve hotel operators from managing their local network
  • data services have tenants, like the housing market, and it pays to know if you have neighbors or not. Businesses have the option to invest in either a dedicated or open hosting environment,
  • Dedicated hosts allow for updates to roll out in coordination with operators’ decisions, keeping it autonomous and allowing for proper scheduling and preparatio
  • The other option, where multiple businesses share a single server host and single application instance, is a more hands-off proposition
  • but when an update is rolled out by the host it is done to every company on the shared server environment, whether your property is prepared for it or not. Surprise updates such as these can potentially impact operations, or other aspects of your business.
  • The hosting environment for your PMS and guests’ data should provide you with confidence through open and clear communication, vendor commitment and choice of options that best suit your specific independent needs
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    This article discusses the important issue of data security especially when it comes to a hotel's PMS. It goes into two areas of particular vulnerability: the booking engine used by hotels and the actual PMS. By hosting a 3rd party booking engine off site, it is still the responsibility of the hotel to secure and keep guests' date secure. They need to ensure that their partners are adhering to proper compliance and rolling updates for security. The second area of focus is the PMS itself and how it is hosted: whether locally or through a cloud based system. Regardless of the location of the host, data security is the responsibility of the hotel.
sydneywolfson

Marriott International Partnering With Amadeus on Central Reservation System | TravelPulse - 0 views

  • Marriott International announced a new partnership with Amadeus to gain access to the technology and distribution company’s Central Reservation System.
  • Amadeus has been working to create a community platform, and officials believe the deal with Marriott is an “endorsement of the strategy” to offer a platform that brings together the property management and central reservations systems.
  • Amadeus believes the attribute technology should help hotels capitalize on the current direct booking trend
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    This article talks about how Marriot international and Amadeus partnered up to have the CRS and property management come together to create a community platform. This partnership will help hotels capitalize direct booking. It also can be applied to the guest reservation system.
Jia Zhu

Prince Hotels and Resorts partners with FastBooking for website creation and related services, and e-marketing - 0 views

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    Prince Hotels and Resorts partners with FastBooking for website creation and related services and e-marking. FasBooking, one of the world"s leading e-mearking and online technology solutions providers for the hospitality, drives more visitors to hotel websites and convert these visitors to direct bookings. FastBooking iCRS increases the hotel's net revenue  by maximizing highly profitable direct website bookings and by retionalizeing inventory and pricing across all online sales channels. Prince Hotels and Resorts will benefit from traffic building activities designed to channel visitors to the hotels' official websites. In addition to e-marketing campaigns, the hotel will be visible on FastBooking distribution websites, FastBooking parter websites as well as the major international tourism and travel websites. This emarketing will help Prince hotels to ensure their success and maximize net revenue through direct booking.
Dongyun Oh

Ascenture Hotel Group Attributes Dynamic Growth to Enterprise Accounting Software - 0 views

  •  
    ince its founding as a hotel management company in 2003, Ascenture Hotel Group has evolved into a full-scale development firm with 10 properties in five states and more on the horizon, including a five-star resort in the Dominican Republic. To meet investor expectations and track profitability targets, Moffa relies on Profitvue enterprise accounting and financial planning software from Aptech Computer Systems to calculate and communicate crucial business data on his assets data each day. Ascenture's brands include Hilton, Holiday Inn, and Comfort Suites. One reason his company chose Aptech is because Profitvue accepts performance data from all brands and systems, regardless of flag, and easily creates centralized daily property reports and consolidated financials and delivers them online or by e-mail. Ascenture's move to Profitvue also saves it money. Ascenture has only two people in its accounting office for all its assets. "Aptech creates a more efficient operation so we save about $80,000 in additional salaries," says Joseph C. Moffa, Ascenture president. Moffa's team monitors each hotel's operation against budget with a flexible set of metrics that show property financial health. "Our partners and investors are in business for a profit," explains Moffa. "A hotel is a different investment with a different return than an office building. It is a 365, 24/7 living, breathing business that never closes. We use Aptech to keep our investors and partners informed. I want them to be the smartest owners in the hotel business and understand how we manage their investments to increase value. We use Profitvue reports to show how we manage costs down to the smallest amenities." Profitvue also enables his management team to monitor property performance while they are traveling, explains Lisa Zifer Ascenture's director of operations. "Aptech makes our company and its services portable. We access data remotely us
marylauren1717

InteSolv's Web Event Management Services for Adobe Connect and PGi Audio is a Game Changer - 0 views

  • Today InteSolv, a leading online business solution firm, Adobe Connect Gold partner, and Premiere Global Services (PGi) audio partner, announced their new custom Web Event Management services for customers who use PGi audio with their Adobe Connect solution.
  • “Online events are all about winning the hearts and minds of your attendees. Having a partner that can eliminate the bumps in the road while adding value to the content delivery approach is critical,” explains Frank Rogers, SVP of Business Development at InteSolv.
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    InteSolv, a provider for high-impact technology consulting strategies and customized business solutions, announced their new custom Web Event Management service for existing PGi Adobe Connect customers. Customers are able to choose from a variety of services to best fit their needs: event planning, seminar room set-up, audio provisioning, presenter training and coaching, campaign reporting, etc. In order to maximize conversion, the InteSolv solution allows customers to customize their message while InteSolv manages the administrative/technical traits. 
anonymous

Conference News - Event Management Compaines - Cvent Joins DMAI to Promote DMOs to Meeting Planners - Successful Meetings - 0 views

  • Meetings technology company Cvent has joined Destination Marketing Association International (DMAI) as an "Alliance Partner," DMAI announced last week
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    Cvent and Destination Marketing Association have joined as alliance partners. This was announced in January 2013. According to DMAI, Cvent will provide meeting professionals with more educational opportunities and promote the use of destination marketing organizations. The purpose of promoting DMOs is to show they can be the a point of contact. DMAI supports this because they are looking to support the meeting community and advocate why DMOs are a valuable source for meeting professionals to go to directly. With this alliance, CVENT has integrated information from the empowerMINT website by DMI into its own Destination Guide. DMAI foresees this will help meeting professionals quicken searches during the RFP process. Added to the Cvent website is a new feature to the RFP process which allows planners to add DMOs and CVBs on every RFP they send. After reading the article I found this to be an interesting alliance because I think both organizations will be able to help each other make meeting professional's lives easier. Cvent is a popular program in the events industry since it allows you to fill out one RFP and send it to multiple companies over the internet. DMOs are important part of the industry, which can help a planner plan an event in an unknown destination or provide contact information for additional venues or products. Integrating information will allow meeting professionals to save time but still be able to focus on the event. An important area I believe it promotes is the use of DMOs, which makes it more convenient for people to find DMOs in specific regions. DMOs have a great impact on the event because they know the region, especially if a meeting planner is not from the area. Ultimately this alliance will help further the important value DMOs bring to the meeting community.
Gyujin Chae

Hard Rock Las Vegas taps Vast eMarketing Potential with eSignature Solution | Hospitality Magazine (HT) - 2 views

  • Policy Patrol Disclaimers is very easy to operate and we have to do very little to maintain it,”
  • consistently brand their e-mails and customize them with information from the marketing department quickly and easily
  • We chose Policy Patrol, due to its close integration with Exchange Server and Active Directory. This allows us to configure one template that is automatically personalized with the sender’s contact information
  • ...8 more annotations...
  • consistently brand their e-mails and customize them with information from the marketing department quickly and easily.
  • “We chose Policy Patrol, due to its close integration with Exchange Server and Active Directory. This allows us to configure one template that is automatically personalized with the sender’s contact information,
  • “Policy Patrol immediately applies updates to Active Directory contact information in the users’ e-mail signatures, which makes it very easy to maintain
  • We chose Policy Patrol, due to its close integration with Exchange Server and Active Directory. This allows us to configure one template that is automatically personalized with the sender’s contact information
  • “We chose Policy Patrol, due to its close integration with Exchange Server and Active Directory. This allows us to configure one template that is automatically personalized with the sender’s contact information,”
  • makes it very easy
  • very
  • In today's e-mail era, the Hard Rock Hotel & Casino in Las Vegas had two goals in mind; first to standardize the signature on all outgoing e-mail, to give them a more corporate and consistent feel
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    The IT staff in the Hard Rock Hotel and Casino prefer to use the Policy Patrol Disclaimers from Red Earth Software in order to solve too goals: to standardize the signature on all outgoing e-mail with a more corporate and consistent feel, and the em-mail signatures had to be flexible enough to accommodate marketing promotions. E-mail is an important tool for team member to communicate with other parts as an entertainment marketing tools to streamline their brand and publicize the events. The reasons for choosing the Policy Patrol are, its close integration with exchange server and active directory. It can immediately applies updates to active directory contact information in the users' e-mail signature to make easy to maintain. Also, the Policy Patrol Disclaimers is very easy to operate and need little to maintain. It is consistent, reliable, and easy to use.
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    The article is talking about that the Hard Rock Hotel and Casino communicates with vendors, partners, legal teams, and hotel and casino patrons via e-mail. Hard Rock had two goals for the e-mail signature to improve their e-marketing. One is to standardize the signature and the second is to be flexible enough to accommodate marketing promotions. The Hard Rock Hotel and Casino chose the Policy Patrol Disclaimers to help them achieve goals. The Policy Patrol has a close integration with Exchange Server and Active Directory. It allows the hotel to configure one template that is automatically personalized with the sender's contact information. The Policy Patrol also allows to easily updating e-mail marketing information for all e-mail signatures by configuring e-mail signatures from one central template.
  •  
    This article mentions a marketing tool through e-mails and a specific solution, eSignature Solution, implemented by Hard Rock Hotel and Casino in Las Vegas. The employees at the Hard Rock increasingly communicate with co-workers, partners, vendors, and customers via e-mails. The company realized that e-mails could be an important marketing tool which costs less than other tools, such as TV commercials. Thus, the Hard Rock implemented eSignature Solution which allows them to send out e-mails to customers, vendors, and partners with upcoming events, special deals, and so on. In addition, this centralized e-mail signatures program enables the company to configure one template that is automatically personalized with the sender's contact information, and to customize e-mails and its contents (events or special offers) based on customer information. According to Mike Essig, the director at the Hard Rock Hotel and Casino, the new solution is very easy to operate, update and mostly cost effective. Along with social media marketing, marketing through e-mail could be very effective and potential as the number of use of e-mail is significantly growing and e-mail is widely used in our lives.
olaya5

Hotel H2O selects Amadeus Property Management System - 1 views

  • Amadeus is the chosen technology partner and transaction processor for the global travel and tourism industry. The company provides distribution and technology solutions to help its customers adapt, grow and succeed in the fast changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travellers).
  • Implementing the Amadeus PMS is Courtesy Point Technologies, Inc., a local partner that specialises in providing IT solutions and services to the growing leisure industry.
  • operates under a transaction-based business model that offers IT solutions to virtually all players in the travel industry. The Amadeus system processed more than 670 million billable travel transactions in 2009.
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    In the highly competitive hospitality industry, it is the intangibles that encourage guests to spend more, provide positive feedback and return to the property in the future. The most powerful of these intangibles is service. No amount of hiring, training or incentives can ensure top-notch service if employees don't have appropriate systems providing information at their fingertips. In addition, as properties incorporate more services and amenities, the need to integrate these functions becomes increasingly challenging - and important. Here more and more hotels use the PMS, Property Management System. As we know, the PMS also has the function that developed to administer a seamless process in the management of a hotel's room inventory and audit, customer relations, as well as invoicing and billing, the Amadeus PMS features inter-hotel communication capability for hotel chains and an email confirmation facility. We compare PMS to the other system webrezpro. We find that the PMS is more and more comprehensive now. The functions of PMS are useful and improve day by day. Another important thing is that PMS links to GDS technology, which means PMS should collect the data more and more effective and quick. From the GDS system, the materials that GDS provides are in details which are very useful for PMS to deal with and save the time for hotel. From the view of manager, it means more gross profit for hotel.
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    This article talks about Hotel H2O and Amadeus, they have come together in order to operate the Amadeus Property Management System. This system was developed to manage the inventory of room and audit of a hotel, as well as customer relations, invoicing and billing. The General Manager of the Hotel H2O mentions "We have conducted an extensive survey of the various hotel property management systems available in the market and have come to the conclusion that the Amadeus Property Management System (PMS) best meets Hotel H2O's requirements. With the growing sophistication and demands of hotel guests, the Amadeus PMS will enable us to properly cater to our guests' needs and provide them with the unique experience that only Hotel H2O can offer". Amadeus is the system that global travel and tourism industry chose to partner transactions processor. The company delivers distribution and technology solutions to assist its customers in the fast changing industry.
Yoshihiro Kanno

Mobile bookings are booming but are revenue managers keeping up? | By Ritesh Gupta - 0 views

  • An increasing trend has been to offer last-minute exclusive deals to third-party mobile platforms which undermine the value proposition of brand.com and other partner channels
  • If a hotel does decide to offer an exclusive mobile rate to a partner, then they should make sure that the same deal is available on their proprietary channels like brand.com, their brand mobile site and other important third party partners who bring business through the year.
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