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Hotel H2O selects Amadeus Property Management System - 1 views

  • Amadeus is the chosen technology partner and transaction processor for the global travel and tourism industry. The company provides distribution and technology solutions to help its customers adapt, grow and succeed in the fast changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travellers).
  • Implementing the Amadeus PMS is Courtesy Point Technologies, Inc., a local partner that specialises in providing IT solutions and services to the growing leisure industry.
  • operates under a transaction-based business model that offers IT solutions to virtually all players in the travel industry. The Amadeus system processed more than 670 million billable travel transactions in 2009.
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    In the highly competitive hospitality industry, it is the intangibles that encourage guests to spend more, provide positive feedback and return to the property in the future. The most powerful of these intangibles is service. No amount of hiring, training or incentives can ensure top-notch service if employees don't have appropriate systems providing information at their fingertips. In addition, as properties incorporate more services and amenities, the need to integrate these functions becomes increasingly challenging - and important. Here more and more hotels use the PMS, Property Management System. As we know, the PMS also has the function that developed to administer a seamless process in the management of a hotel's room inventory and audit, customer relations, as well as invoicing and billing, the Amadeus PMS features inter-hotel communication capability for hotel chains and an email confirmation facility. We compare PMS to the other system webrezpro. We find that the PMS is more and more comprehensive now. The functions of PMS are useful and improve day by day. Another important thing is that PMS links to GDS technology, which means PMS should collect the data more and more effective and quick. From the GDS system, the materials that GDS provides are in details which are very useful for PMS to deal with and save the time for hotel. From the view of manager, it means more gross profit for hotel.
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    This article talks about Hotel H2O and Amadeus, they have come together in order to operate the Amadeus Property Management System. This system was developed to manage the inventory of room and audit of a hotel, as well as customer relations, invoicing and billing. The General Manager of the Hotel H2O mentions "We have conducted an extensive survey of the various hotel property management systems available in the market and have come to the conclusion that the Amadeus Property Management System (PMS) best meets Hotel H2O's requirements. With the growing sophistication and demands of hotel guests, the Amadeus PMS will enable us to properly cater to our guests' needs and provide them with the unique experience that only Hotel H2O can offer". Amadeus is the system that global travel and tourism industry chose to partner transactions processor. The company delivers distribution and technology solutions to assist its customers in the fast changing industry.
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