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mirandajaye

One in Four Businesses Struggle to Adapt and Thrive from Technology Disruption | Hospitality Technology - 0 views

hospitalitytech.com/d-thrive-technology-disruption

shared by mirandajaye on 24 Sep 19 - No Cached
  • ew and emerging technologies often impact the value of existing models and services
  • which leads to many companies re-evaluating and transforming.
  • ‘technology that displaces an established technology and shakes up the industry or creates a completely new industry’.
  • ...6 more annotations...
  • business models within industry sec
  • technological change has made them significantly more competitive in the past three years
  • a large majority of companies are still struggling to keep up with this change.
  • 1 in 4 businesses still struggle to keep up with the times and thrive from digital disruption
  • etermined this was down to the companies approach to technology adaption
  • businesses reported to have a proactive ‘opportunity-minded’ approach, ensuring they remain competitive and up to date.
  • mirandajaye on 24 Sep 19
     
    This article describes how technology is forcing companies to reevaluate and change how they take certain approaches to business. A lot of companies are having a difficult time keeping up to date with technology as more and more different companies emerge and start using more advance technology than they have. An alarming amount of companies have admitted they have no approach. Experts are telling companies to be open-minded and start thinking of an approach.
yyr997

React Mobile Introduces Sidekick Bluetooth 5.0, the World's First High-Capacity Panic Button That Turns Any Smartphone Into a Powerful Lifeline - Hospitality Tech News - 0 views

www.hospitalitytechnews.com/...phone-into-a-powerful-lifeline

shared by yyr997 on 24 Jan 20 - No Cached
  • yyr997 on 24 Jan 20
     
    Innovative wearable device ensures hotel staff can quickly alert for help anytime and anywhere on property, making personal safety accessible at the touch of a button React Mobile, the original inventor of the BLE panic button and market-leading hospitality safety technology provider, is excited to announce the launch of the newest version of their Sidekick Bluetooth Panic Button. With easy one-click panic alarm activation, the elegant device is the fastest way to alert for help without the need to find a phone, putting security within reach, when it counts.
  • yyr997 on 24 Jan 20
     
    Security issues are also very important in the hotel industry. This Bluetooth device can quickly seek protection for employees and guests.
Le Chai

Event Planning - Technology Solutions - 5 Technologies Event Planners Can't Live Without - Successful Meetings - 5 views

www.successfulmeetings.com/...nt-Planners-Can-t-Live-Without

event hospitality technology

shared by Le Chai on 03 Oct 12 - No Cached
  • 5 Technologies Event Planners Can't Live Without
  • our top five technologies for event planners are no surprise
  • 1. Smartphones
  • ...54 more annotations...
  • This is the most obvious technology we can’t live without. Let’s be honest—-most of us are glued to our smartphones and our favorite apps 24 hours a day.
  • Chances are, if you walk around a convention center or hotel lobby, you will see people with their heads down, tapping away furiously on their smartphones
  • How did we ever find time to accomplish everything before smartphones came into existence?
  • your event management system with a customer relationship management (CRM) system such as Salesforce,
  • the benefits of the SaaS (software as a service) delivery model are becoming increasingly apparent.
  • These applications are advantageous to planners because they allow us to access all details and execution aspects of an event from any web-enabled device—be it a computer, smartphone, or iPad
  • With SaaS cloud apps, just provide end-users with reports-only access to what they need and nothing more. 
  • integration options available to planners, you are now blessed with the ability to link up your event management system with a customer relationship management (CRM) system such as Salesforce,
  • 2. SaaS Cloud Apps
  • With all of the information you  could ever need to access right at your fingertips through event management applications, you can ditch the millions of pieces of paper and now access contracts, registrations, room blocks,
  • Live and virtual events are about giving the attendee a choice as to how they spend their time
  • “webinars on steroids.” Live and virtual events are about giving the attendee a choice as to how they spend their time.
  • virtual events save the planner and attendee time, money, and resources.
  • virtual events save the planner and attendee time, money, and resources.
  • Virtual events are a great way for planners to fill seats at a cost that won’t make anyone wince.
  • This is the best tool in the box for improving future events.
  • 4. Social Media and Viral Marketing
  • Did you know that one out of three consumers is online for three or more hours per day? Or that 90 million tweets are sent out daily? What about this one: One of every eight minutes spent online is spent on Facebook
  • Some of the best traction you will get is from people sharing interesting tidbits they may have learned and enticing others to learn more
  • Today is the day of the iPad and the tablet, and a more simplified life.
  • 3. Virtual Events
  • In a world where everyone is always on the run, our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • Smartphones
  • Chances are, if you walk around a convention center or hotel lobby, you will see people with their heads down, tapping away furiously on their smartphones. 
  • Whether the ubiquity of these devices is a blessing or a curse, the fact is, event professionals and participants alike would be lost without them.
  • SaaS Cloud Apps
  • SaaS (software as a service) delivery model
  • These applications are advantageous to planners because they allow us to access all details and execution aspects of an event from any web-enabled device
  • Additionally, with all of the integration options available to planners, you are now blessed with the ability to link up your event management system with a customer relationship management (CRM) system
  • Virtual Events
  • Virtual events are a great way for planners to fill seats at a cost that won’t make anyone wince.
  • Often complementing physical events, virtual events save the planner and attendee time, money, and resources.
  • There is word that the economy is making a recovery, but many of us have yet to see it.
  • Social Media and Viral Marketing
  • Did you know that one out of three consumers is online for three or more hours per day? Or that 90 million tweets are sent out daily? What about this one: One of every eight minutes spent online is spent on Facebook. 
  • So this should be a no-brainer
  • This marketing can come from either you or your attendees. Allowing attendees to share things that they like and getting them involved in hyping your event is a great way to spread the word. 
  • iPads and Tablets
  • Today is the day of the iPad and the tablet, and a more simplified life. 
  • When combining tablets with mobile event applications, planners can also communicate in real-time with participants and share or update information in seconds. Never leave home without one! 
  • 1. Smartphones
  • This is the most obvious technology we can’t live without. Let’s be honest—-most of us are glued to our smartphones and our favorite apps 24 hours a day. We get nervous when we can’t find the phone, and we feel phantom vibration rings. Chances are, if you walk around a convention center or   hotel lobby, you will see people with their heads down, tapping away furiously on their smartphones
  • Virtual Events
  • SaaS Cloud Apps
  • Social Media and Viral Marketing
  • iPads and Tablets
  • . Smartphones
  • Matt Turner on 03 Oct 12
     
    The author of this article, Tara Thomas, summarizes the top five technologies for event planners. The first technology that she mentions is smart phones. She writes that this is the most obvious technology that event planners can't live without. Planners can do things like set alarms, look up information, communicate instantly, and use social media to promote the event. The second technology that Thomas mentions is SaaS cloud applications. Software as a service allows planners to access all details and execution aspects of an event from any web enabled device, eliminating printed or emailed reports. Thirdly, Thomas talks about virtual events. Virtual events save the planner and the attendee valuable time, money, and resources. Thomas next talks about social media and viral marketing. Using sites like Facebook, Twitter, and LinkedIn to share event details is a great way to communicate to a very large group of people. The fifth and last technology that Thomas speaks of is Ipads and tablets. Through event management applications, planners have all of the information they could possibly need right at their fingertips. Ipads and tablets also make it possible to communicate in real time if needed.
  • ...11 more comments...
  • Jenna Rashbaum on 03 Oct 12
     
    I think this is a great article. I am a Marketing Manager but do events at my restaurant as well and even for me I need my smart phone at all times to look up stuff in emails or even have a remote log-in to my computer to check a contract if needed. Event planners really do need all of these technologies at all times and people may view it as rude to be on your phone at all times but in reality they are just doing their jobs to make your life easier and less complex.
  • Theodore Moore on 04 Oct 12
     
    "5 technologies event planners can't live without" was a unique read. The article begins with the number one technology the author designates as not being able to live without which are smartphones. Event planners are constantly in need to update their events, use the latest applications, set alarms for all events , look up phones number instantly by vendor and so on. What is then questioned is the systems in place before smartphones were introduced. Number two on the list is SaaS cloudapps better known as software as a service applications that are vastly on the rise. SaaS cloudapps enable meeting planners to access details and other aspects of events from any web device such as a smart phone or ipad. This is also valid with the ability to link event management systems to customer relationship management systems (CRM).Number three is Virtual events. The article presents many positives in hosting "webinars or live events" that include saving time, money and available resources. The meeting planner can fill "seats" easier and measure improvement for future events. Number four is social media and viral marketing. This is a major deal for event planners because not only they have the ability to market their events but attendees market for them: before, during and after. The article presents statistics about twitter, facebook and linkedin which support why social media and viral marketing are keys to success for event planners. Last but not least, listed as number five are Ipads and tablets. These devices simply allow event planners to have a bundle of information at their fingertips. In summary, event planners are constantly on the go and will always strive for perfection even during crunch time. Technology enhancements have allowed event planners to become more efficient and better resources for their clients.
  • Xu Wang on 08 Nov 12
     
    This article list five technologies event planners cannot live without, including the smartphones, SaaS Cloud Apps, virtual events, social media and viral marketing, and iPads and tablets. With more and more people adopting smartphones, ipads and tablets, event planners should look into purchasing a mobile event app for their attendees to use at their event. This not only reduces paper waste, it also reduces the high costs involved in printing event guides and brochures for the event. It is essentially a virtual event guide that's available in the palm of the attendee's hands.
  • haojingting on 12 Nov 12
     
    In a world where everyone is always on the run, our top five technologies for event planners are no surprise-but what these tools can accomplish might impress you. 1. Smartphones This is the most obvious technology we can't live without. Let's be honest--most of us are glued to our smartphones and our favorite apps 24 hours a day. 2. SaaS Cloud Apps In today's quick and chaotic world, the benefits of the SaaS (software as a service) delivery model are becoming increasingly apparent.With SaaS cloud apps, just provide end-users with reports-only access to what they need and nothing more. 3. Virtual Events There is word that the economy is making a recovery, but many of us have yet to see it. People are quickly catching on to the benefits of virtual events, or as we like to call them, "webinars on steroids." Live and virtual events are about giving the attendee a choice as to how they spend their time. 4. Social Media and Viral Marketing Sharing event details on Twitter, LinkedIn, and Facebook is hugely beneficial because of the range of attention you can garner. People show up at events they've heard about, think good things about, and understand the value of. 5. 5.iPads and Tablets Tablet computers are revolutionizing the event-planning industry. The day of the binder stuffed with event details and spreadsheets is coming to an end. Today is the day of the iPad and the tablet, and a more simplified life.
  • Jianyi Wang on 13 Nov 12
     
    This article provides readers with basic information about the advanced five technologies event planners can not live without.Including smartphones,Cloud apples,Virtual Events, Social media and ipads.
  • anonymous on 15 Nov 12
     
    Here are the 5 espects for event planers development. In my opinion, the most important one in next several years is the smartphones. This is the smartphoe time. It make our life easy and convenient. If we do have an apps for event planning for smartphones, and make a good market planning, it will help the company find lots of potential customers and expanding the business not only on the computer internet.
  • Mikaela Vourtsis on 25 Mar 13
     
    This article discusses how technology can assist in event planning. It lists the five technologies that can sincerely facilitate event planners with their day to day tasks and responsibilities. The five technologies include smart phones which are life savers when it comes to trying to find phone numbers, respond to email inquiries, and keeping a clear and adequate schedule. The Saa S Clould App lends a hand to event planners so they can link up their systems for customers using software as a service tool. Third, they discuss virtual events, which give key data and facts about events and help the planner and client save time, money, and resources. The forth technology is social media and viral marketing which is enormously helpful and saves money. As a final point, ipads and tablets save paper and are of assistance to event planners to be more structured.
  • Adam Herrmann on 27 Mar 13
     
    This article highlights the 5 technologies that are vital to the success of event planners. The first piece of technology that event planners cannot live without are smartphones. With the introduction of the smartphone, event planners can now do mutliple things at once while on-the-go. While moving from event to event, event planners can check their emails so they are not overwhelmed, review and add postings to social media pages, and check their to-do lists for the day. The second piece of technology that are key for all event planners are SaaS Cloud Apps. With these new cloud systems, event planners can now access any information and details about an event from any web-based product making life a whole lot easier. The third piece of technology are virtual meetings. With the cost of travel increasing everyday virtual meetings gives event planners the opportunity to hold events online saving them time, money, and resources, as well as getting immediate feedback from attendees. The fourth piece of technology is social media marketing. With the popularity of Facebook, Twiiter, Instagram, etc going through the roof, event planners are taking advantage of this by being able to have access to a wide variety of potential clients. The last piece of technology that is vital to the success of events planners is IPads and Tablets. No longer will event planners have to deal with file cabinets and binders filled with contracts and invoices. Now, event planners can do everything through a tablet and keep their business more organized. http://www.successfulmeetings.com/Event-Planning/Technology-Solutions/Articles/5-Technologies-Event-Planners-Can-t-Live-Without/
  • Panpan Xie on 29 Mar 13
     
    Nowadays, there are 5 technologies that event planners cannot live without. They are smartphones, saas cloud apps, virtual events, social media and viral marketing, as well as ipads. With a smartphone, the event planner can respond to emails in time, add new postings on the event page, etc. Saas cloud apps allow the event planners or guests get the event details from any web-enabled device. Virtual events is an effective way for organizers to get the data for future events. With social media, event planners can share their experience through twitter or facebook, which is a great way to spread the market. With ipads and tablets, one can make contracts, register or other things online.
  • danielle caskie on 04 Apr 13
     
    This article discuses how these 5 technologies help to make planning events easier. 
  • Kai Zhang on 05 Apr 13
     
    This article picked five technologies that event planners must have, and they are smartphones, SaaS Cloud Apps, virtual events, social media and viral marketing, and iPads and tablets. In detail, the arthor mentioned event planners should link up the event management system with a customer relationship management system such as Salesforce. Also, when talked about the virtual event, the author mentioned it can help to save time, money and resources, and it is a high recommonded tool for improving future events.
  • Katie Gallagher on 30 Jun 13
     
    This article was about the 5 technologies event planners can't live without. These technologies are: smart phones, SaaS cloud apps, virtual events, social media and viral marketing, and finally iPads and tablets. Smart phones are important to the daily activities of an event planner because they are able to look up phone numbers, response to emails, update a status on a social media site, review or add to lists for events, and so much more all on the go. SaaS cloud apps let planner take advantage of accessing all devices and execute aspects of an event for any web enabled device. With SaaS cloud apps you are also able to link up your event management system with a customer relationship management system. Virtual events allow planners to fill seats at a cost that won't cost a burden. Social media and viral marketing allows event planners to market themselves and get event details to different consumers. iPads and tablets get rid of the need for a large heavy binder stuffed with event details. Now event planner can carry a tablet that allows you to access anything you need. In conjunction with the SaaS cloud apps you can also access contracts, registrations, and room blocks and also link up a CRM system as mentioned before. The technology advances we have now let event planners do even more on the day to day, but also make it easier for them to do so.
  • Le Chai on 08 Nov 13
     
    The article lists five technological necessities that used by the event planners. They are smartphones, SaaS cloud apps, virtual events, social medial and viral marketing, ipads and tablets. All of these technologies can save time and costs for the event planners. What`s more, they provide a more simplified life for the human beings. 
hankunli

Why Hospitality Leaders Should Reevaluate Their Information Security Policies to Regain Consumer Trust | - 0 views

hoteltechnologynews.com/...icies-to-regain-consumer-trust

technology hospitality security

shared by hankunli on 21 Mar 20 - No Cached
  •  Nearly one in three (31%) hospitality companies said they do not have a policy in place for storing and disposing of confidential information on end-of-life electronic devices, and 19% don’t have a policy for storing or disposing of confidential paper documents.
  • With nearly a quarter (23%) of consumers reporting they would take their business elsewhere following a data breach, hotels
  • More than two in five (41%) hospitality businesses say they believe it’s likely their organization will experience a data breach in the next five years, and 44% believe the source of that breach will be human error or accidental loss by an employee or insider.
  • ...1 more annotation...
  • More than half of Americans (60%) believe that their personal data and information is less safe and secure than it was 10 years ago, which may be why nearly all (93%) hotel owners feel like they need to do more to show employees and consumers how they are protecting personal information.
  • Taj Buckley on 21 Mar 20
     
    Almost a third of hospitality companies have reported that they do not have a policy in place for storing and disposing of confidential information. In that same group another 19% reported that they don't have policy for storing or disposing of confidential paper documents. This is a alarming because most hospitality companies have to store consumer information. Nearly 23% of consumers reported they would take their business elsewhere following a data breach which should be a walk up call in the industry to improve their current security. What is even more alarming 41% of hospitality businesses say they believe that their organization will experience some form of data breach in the next five years.
  • hankunli on 16 Jul 20
     
    The security of data in the hospitality industry is now more and more important. Although some hotel owners may not keeping it in mind as an important issue, a large percentage of hotel guests feel concerned about it. This discrepancy should be a wake-up call for hoteliers. Organizations can do three things to minimize risk: update security policies, train employees better, and regaining customer trust. Current statistics provided evidence that these three aspects are all important and can be improved.
Diana Sardina

Hotel security demands more investment in latest integrated systems | Security News - SourceSecurity.com - 0 views

www.sourcesecurity.com/...co-1546-ga.4176.html

shared by Diana Sardina on 26 Sep 12 - No Cached
  • The contribution to profit, or the perceived lack of it, is one of the major reasons why security is often seen almost as an afterthought by hoteliers
  • Because security is not profitable, investors and hotel operators are reluctant to invest in safety and security
    • Diana Sardina
      Diana Sardina on 26 Sep 12
       
      The security department is a non revenue department and therefore hoteliers prioriotize technology investment into departments that bring money to the company.
  • , evacuation, fire extinguishing and danger management processes
  • ...11 more annotations...
  • active security components", include video surveillance (CCTV), access control, intrusion detection systems and X-ray machines at the hotel's main entrances
  • Security cameras in the hotel lobby, coded access cards - that's it
    • Diana Sardina
      Diana Sardina on 26 Sep 12
       
      Hoteliers are aware of the continuous threat we live in, but they prefer to ignore it since the cost of installing advanced technologies to prevent it is too high.
  • hard" security systems, which can help avert or manage serious threats such as terrorist attacks.
  • investors or owners of a hotel property often ignore these chain-specific security standards for cost reasons and provide budgets that cover only the minimum required by law.
  • between different types of "passive" security
  • hotels is very simplistic: security cameras in the lobby or other public areas and coded access control cards for elevators and rooms
  • We have highly sophisticated danger management systems today, particularly at airports, elements of which could be implemented in large hotels or connected to professional expert systems via remote security service centres
  • Outside of "classic trouble spots" such as the Middle East, people have a false sense of security.
    • Diana Sardina
      Diana Sardina on 26 Sep 12
       
      In the United States we have forgotten about 911 and we think that as long as we are here and not in the middle east we are "safe".
  • However, the vast majority of hotel operators are reluctant to make additional voluntary investments. Even insurance companies have not really taken up the opportunities presented
    • Diana Sardina
      Diana Sardina on 26 Sep 12
       
      I would have thought that insurance companies will force hotels to be more proactive in security measures. But reading this article makes me realize that we are very vulnerable.
  • The effective interlink between security equipment and security processes to protect persons and assets in real time is the main issue.
  • Hotels may be concerned about the costs of higher-level security systems but criminal activity could cost a hotel its reputation and not to mention, a person his or her life
  • Diana Sardina on 26 Sep 12
     
    This articles is an eye opener on how lightly we take hotel security. There are several new technologies designed to prevent security issues and we do not consider them, simply because they are too expensive and we feel a false sense of security since our country is not located in the middle east. The reality is that deep inside we all remember 911 and we see news every day of how much hate some people have againts us. Security should be taken much more seriously.
cbespinel

HandKey® II Biometric Hand Geometry Reader by Ingersoll-Rand Security Technologies « Biometric Products Info - 0 views

biometricproducts.info/...oll-rand-security-technologies

shared by cbespinel on 03 Nov 12 - No Cached
  • The Schlage HandKey-2 uses hand geometry to identify each user. Adding and deleting users is easy and the system can be expanded to support more users as your needs grow. Supports multiple credentials, including proximity, magnetic stripe, bar code, iClass and MIFARE. Field-installable Ethernet module. Outdoor enclosures available. Field-upgradeable and expandable memory options to support from 512 to 240,000 users. Three user-definable outputs to connect other devices like audible or silent alarms, door locks or lighting systems. Specially formulated antimicrobial coating on the platen inhibits the growth of bacteria, mold and mildew, limiting the spread of germs. Coating lasts for the life of the product. Blue hand outline on the platen facilitates easy enrollment and reduces errors during verification.
  • cbespinel on 03 Nov 12
     
    The Schlage HandKey-2 has many possibilities in the hospitality industry, guests will not be hesitant since fingerprints are not recorded or used as an identifier. It also has the advantage of having an antimicrobial coating on the contact surface which will limit the spread of germs. It can be a great advantage to hotels since it will eliminate completely the use of key cards. This technology can be costly, there is no telling whether it is here to stay.
laura kaczkowski

Restaurants, Beware: Hackers Want Your Customer Data - 1 views

www.forbes.com/...ackers-want-your-customer-data

shared by laura kaczkowski on 05 Oct 12 - No Cached
  • The simple fact is that cyber criminals today want information that they can use to make money
  • We found that nearly 90 percent of attacks were designed to steal customer information including cardholder data, e-mail addresses and account information.
  • many restaurants and franchise businesses, unsecure and public WiFi networks are conveniently (for the criminal) connected to point of sale systems.
  • ...14 more annotations...
  • but the number one is that they all process credit cards.
  • assets targeted by criminals were point-of-sale software systems
  • Think of the scenario of a hotel that maintains a restaurant, a spa, as well as other services all connected to one POS system
  • The risk is even greater when hotels are part of a hotel chain with interconnected systems.
  • Franchise businesses are particularly at risk primarily because franchises tend to have the same POS system duplicated at all locations
  • Most of the time these business don’t have trained security professionals on staff; instead most assume their IT personnel are taking care of all of their security needs.
  • 76 percent of environments we investigated had a third party introduce a security flaw within the environment that contributed to criminals being able to compromise data.
  • Another alarming trend we found in our investigations was that self-detection of breaches decreased in 2011, and only 16 percent of victimized organizations actually detected the breach themselves.
  • The best intrusion detection systems are neither security experts nor expensive technology, but employees.
  • Very often businesses ignore that fact that while their employees might not be security experts,
  • the POS screen looked differently than it had the day before.
  • The cashier reported it to the company’s security hotline and sure enough there was a cybercriminal on the system.
  • When working with third parties, always build in security requirements into the contract and impose policies and procedures such as good password policies to ensure tight control and better security.
  • The quicker an organization can identify an issue and respond to a breach, the less likely they will experience the deep penalties, both financial and to their brand.
  • laura kaczkowski on 05 Oct 12
     
    The article I read was called, "Restaurants, Beware: Hackers Want Your Customer Data." In the article it talked about how cyber criminals want credit card information from people so that they can make money off of them. Criminals find new ways everyday to breach systems and steal information from guests staying at hotels or eating in restaurants. It states that many restaurants and franchise businesses use unsecure and public WiFi networks are connected to the point of sale system. "Franchise businesses are particularly at risk primarily because franchises tend to have the same POS system duplicated at all locations." A lot of times businesses don't have trained security on staff, they just assume that their IT person will be talking care of the security. According to the article the best detection systems are neither the technology nor the security but it's the employees who work there. The employees can tell when something has changed in the system and as soon as they realize that, they need to report it to their manager. I never even considered people breaking into the systems and stealing credit card information but it does happen and it's important to know what to do in these kinds of situations.
mrive258

7 technologies that are transforming the hospitality industry | Hospitality Magazine - 2 views

www.hospitalitymagazine.com.au/...are-transforming-the-hospitali

shared by mrive258 on 25 Aug 16 - No Cached
  • This brings a new dimension to customer service and marketing, as many industry insiders now consider it essential to have an online booking service, which also requires a well-designed, mobile-friendly website with a simple interface.
  • This brings a new dimension to customer service and marketing, as many industry insiders now consider it essential to have an online booking service, which also requires a well-designed, mobile-friendly website with a simple interface.
  • By integrating with CRM, inventory management and other tools, information on capacity, reservations, stock, loyalty programs and more is accessible at the touch of a button. In addition, cloud-based POS applications are becoming more common, which means that staff can process orders, bookings and payments directly from a tablet.
  • ...4 more annotations...
  • However, advanced marketing automation software allows much more complex tasks to be performed, such as emailing customers who have been visiting or clicking on certain areas of the website or social media pages.
  • Attractive images are usually the most popular type of post, so restaurants and hotels should take the opportunity to share beautiful and interesting photos of their food and their facilities
  • And an even more revolutionary service will soon be made available, using security technology that allows smartphones to function as room keys.
  • Lighting, temperature, blinds, alarms, TV, radio and room service will all be controlled from a single tablet device, or from a single app that guests can download and login to from their own device.
  • mrive258 on 25 Aug 16
     
    Of particular interest is the online booking systems, electronic point of sale integration and marketing automation software which all ensure hotels maintain competitive.
Carolina Villa

New airport security system could end disruptive body, shoe scans - 0 views

www.worldtribune.com/...me_israel0601_07_02.asp

airport security systems

shared by Carolina Villa on 31 Mar 12 - No Cached
  • TraceGuard, a system that could detect substances used in explosives
  • TraceGuard has been developed by Israel's Trace-Safe as well as the American firm Raptor. The system was designed to ignore benign substances and prevent against false alarms.
  • or chemical weapons without opening luggage. The system, which could be integrated into scanners, magnetometers and hand-held devices, was designed to rapidly inspect both passengers and luggage without the use of full body scan and has been deployed at about 20 airports in the United States.
  • ...1 more annotation...
  • Companies from Israel and the United States have been working on joint development of non-intrusive systems to inspect airline passengers.
  • Carolina Villa on 31 Mar 12
     
    Israel and the United States are developing new security systems ti inspect airline passengers. This joint effort its creating a system that could detect substances used in explosives, or chemical weapons without having to open the passengers luggage. And it could be integrated into scanners, magnetometers and hand-held devices. Its purpose is to inspect both passengers and luggage, without the use of full body scan.
Jenan Williams

Teaching an Old Dog | hospitalityupgrade.com - 1 views

www.hospitalityupgrade.com/...magazine_Detail-ID-748.asp

shared by Jenan Williams on 25 Aug 12 - No Cached
  • Jenan Williams on 25 Aug 12
     
    Copyright 2011 In 1991 I started consulting to hotels, specifically regarding technology. Since then I've been lucky enough to be published in this magazine, to have spoken at HITEC and IHMRS, and also to have presented to many hotel companies.
  • Jenan Williams on 25 Aug 12
     
    After reading this article, I thought about my travel experience over the years and how technology has advanced greatly. I clearly remember stay in hotels with 27 box tv , standard alarm clocks and brew style coffee pots.Luxury rooms had VCR and I'm talking circa 1999. Fast forward five years and high speed internet, dvd players and docking stations began to make waves, out with the old and in with the new. Today, with a world filled with smartphones, sleek and slim TV and laptops, social media and WI-FI, staying connect is a must. Hotels are finding innovative ways to keep guest coming back. LCD, LED, HD, 4G are all acronyms that keep guest happy. From access their social media site, using keyless Wi-Fi door openers and having an apps makes a world of difference to tech savy guest, regardless of age. A recent hotel stay left me in speechless, I checked in using the app I downloaded to my phone, I customized my movie selection, orders my favorite snacks from the room service, used my phone to swipe into my room. Yea I was blown away by that fuzzy bar code scanner thingy, actually work. And be part of it all, I used didn't have to change the configurations on my laptop to access any of my favorite sites, I log into everything via a wireless keyboard and there it was 37in HD LCD screen updated me on the happening in my world. Technology, oh where we would we be without you?
Adilen Alfonso

Hotels Tap Tech for Loss Prevention | Top Stories | | Hospitality Magazine (HT) - 0 views

hospitalitytechnology.edgl.com/...Tech-for-Loss-Prevention-77334

loss security

shared by Adilen Alfonso on 15 Jan 12 - No Cached
  • But new technologies are becoming available
  • From RFID linen/supplies tagging to inventory management; from automated minibar technology to video surveillance and door locking technology, hotels are finding new and innovative ways to protect their assets, and their guests.
  • a radio frequency identification system (RFID) that allows MGM Resorts to track and understand inventory quickly and effectively.
  • ...7 more annotations...
  • RFID-enabled locking technology
  • The system was implemented in December 2009, and has resulted in balanced inventory
  • When inventory is received, chips are either pre-installed or sewn into them and inventory is entered into InvoTech’s GIMS system
  • The new system allows the facility to monitor and audit a lock to determine when the room was entered and by whom.
  • security cameras provide “eyes in many places
  • merging technology takes these measures to a higher level, using intelligent software for example in security cameras, to provide detailed surveillance information.
  • Good technology in the hands of skilled administrators and managers who have put well-developed and well-communicated processes in place is what really makes the difference in terms of loss prevention for hotels. 
  • Adilen Alfonso on 15 Jan 12
     
    This article shows how hotels are using technology to improve their loss prevention and security systems. Hotels, like the ARIA in Las Vegas, are implementing radio frequency identification systems (RFID) to efficiently track their employees' uniforms. This specific hotel has the advantage that it is a new hotel and therefore can start with a blank slate, versus other hotels that will implement it as their budget allows. The RFID chips are sewn into the uniforms and then entered into the inventory system. This allows the hotel to monitor where and in whose hands the uniforms are. Other hotels, like the Arnold Palmer in Orlando, are using RFID for security. The RFID locking technology audits locks and tell the hotel when and who entered a room. In addition, sophisticated cameras with intelligent software are being used throughout different points of hotels' perimeters to safeguard guests. These sophisticated technological breakthroughs are only efficient if organized data management and communication processes are put in place. I think that the use of technology to better monitor theft and security is a great area for hotels to invest their money on. The use of cameras to detect alarming fast speeds of boats near hotels with ocean perimeters is not something that guests look for when deciding on hotels, but it is an added feature that adds value to the hotel in the long-run and one that can save lives.
jennifer amador

Governments asking Google to remove more content - Yahoo! News - 0 views

news.yahoo.com/GNhdAMEcHQDc2VjdGlvbnM-;_ylv=3

shared by jennifer amador on 19 Jun 12 - No Cached
  • U.S. authorities are leading the charge as governments around the world pepper Google with more demands to remove online content and turn over information about people using its Internet search engine, YouTube video site and other services.
  • Many of the requests are legitimate attempts to enforce laws governing hot-button issues ranging from personal privacy to hate speech.
  • It's alarming not only because free expression is at risk, but because some of these requests come from countries you might not suspect — Western democracies not typically associated with censorship," Dorothy Chou, Google's senior policy analyst, wrote in a Sunday blog post.
  • ...3 more annotations...
  • The U.S. requests included 117 court orders, including one that instructed Google to remove 218 search results linking to websites containing content alleged to be defamatory. Google said it censored about 25 percent of the search results covered in that court order.
  • Other governments frequently reaching out to Google included Germany (103 content-removal requests, down 18 percent from the previous six-month period), and India (101 requests, a 49 percent increase).
  • The U.S. government filed 6,321 requests with Google for user data during the final six months of the year. That was far more than any other country, according to Google, and a 6 percent increase from the previous six months. Google complied with 93 percent of the U.S. requests for user data, encompassing more than 12,200 accounts.
  • jennifer amador on 19 Jun 12
     
    According to this article it states that the US governement has send varies request to Google corporation to eliminate or bank certain searches on their website. The reason behind this is simply politics and security towards the US government and protection over the political views and 2012 US elections. Therefore, it shows how important Google is and has expand worldwide; everyone uses google as there top search engine versus other ones.
dtrak002

Vegas hotel room checks raise concerns at Def Con, Black Hat | CSO Online - 0 views

www.csoonline.com/...erns-at-def-con-black-hat.html

technology hospitality hotel

shared by dtrak002 on 26 Sep 18 - No Cached
  • The October 2017 mass shooting in Las Vegas involving a guest at the Mandalay Bay Resort and Casino led to new policies at Caesars Entertainment hotels, one of which includes disregarding guests' Do Not Disturb signs and checking the room once every 24 hours
  • “The checks involve only a visual review of the bedroom, bathroom and additional sitting area (if any) to ensure there are no issues which require further attention.
  • hotel security officers showed nothing to verify their identify
  • ...2 more annotations...
  • went so far as to confiscate items, and some claim they even riffled through their bags
  • some folks said they aren’t going back to the conferences if they are held in Las Vegas.
  • dtrak002 on 26 Sep 18
     
    This article illustrates the various changes in security protocols. Due to the 2017 mass shooting in Las Vegas, hotels such as the Caesars are implementing new policies, including disregarding guests' "Do Not Disturb" signs and checking the rooms once every 24 hours. Despite the policy stating that the hotel will only check visually the bedroom and bathroom, guests have complained that hotel officials have photographed and filmed their rooms and came in when they are dressing. In addition, the most alarming news is the guests complain that the hotel officials that barge in won't provide any identification and the guests have no way to call the front desk to ensure the hotel officials are who they say they are. For men it's a concern for privacy, for women it's a concern for safety. Even more of a concern, Katie Moussouris, CEO of Luta Security, claimed that hotel officials said they will share the photos on their Snapchat. Many guests have stated they will no longer return to Las Vegas for conferences.
espence13

Marriott Hotels: Series Of Data Breaches Reveals Lack Of Security Awareness - 0 views

www.forbes.com/...als-lack-of-security-awareness

shared by espence13 on 18 Feb 19 - No Cached
  • The data breach hitting Marriott Hotels Group was huge. The joint-second largest to have ever taken place, in fact, after Yahoo’s disastrous 2013 breach (and on par with Yahoo’s 2014 breach). While the amount of data that was taken from Starwood Hotels’ reservation systems (a company acquired by Marriott in 2016) was vast, what’s most staggering is the fact the breach went undetected for four years, and an acquisition also took place but the alarm still wasn’t raised. Since news originally broke of the release, it’s also been revealed that the hotel group’s own security team was hit by an attack in June 2017. Clearly something has gone amiss.
  • The issue is compounded by the fact that security is still not high enough up the list of priorities for business leaders. Despite well-known organizations frequently hitting the headlines for data breaches (in 2018 alone we’ve had Ticketmaster, Quora, British Airways, Under Armour and plenty more) and a ‘when not if’ warning  being peddled by the security industry for years, many businesses still haven't got to grips with just how critical proper security is. The fact that reviewing security may not have been part of the acquisition process of Starwood by Marriott – and if it was, not well enough – is further evidence of this apparent blindness to the impact of poor security. So, what’s going wrong? A research report from security company Bromium earlier this year suggested that the average large enterprise spends $16.7 million per annum on security, with the vast majority found to be on ‘the human cost of maintaining cyber security systems’. While most firms clearly aren’t 2,000 people sized enterprises, the research provides a good indication that spending on security isn’t the issue. Instead, it’s people.
  • We need to look at different approaches to skills development and, in many ways, imitate cyber criminals themselves who are continually iterating ideas to solve problems, rewarding perseverance and curiosity as well as encouraging further development. The ‘white hats’ need to approach their roles the same way – not rely on what they heard in a classroom six months previously.
  • espence13 on 18 Feb 19
     
    The recent cyberattack at Marriott International Inc. has many hoteliers wondering what are the legal and business risks associated with security attacks? The recent breach at Marriott further proves the point that businesses should prepare now or be willing to pay for it later. In November 2018, the Bethesda, MD-based hotel company revealed there had been unauthorized access to the Starwood guest reservation database, which contained guest information relating to reservations at Starwood properties on or before Sept. 10, 2018. Businesses face a multitude of risk when looking at the potential consequences resulting from a cyberattack or breach. As we've seen recently with the Marriott breach, there can be significant impact to brand equity in the marketplace. This impact can be far reaching for publicly traded businesses, resulting in material impacts to businesses and business valuation, and long-term impact to user adoption. In addition to the downside risk from the market, businesses must also mount expensive defenses against litigation that increasingly takes the form of class actions. Reputation is important in every trade but is especially important in the hospitality industry. This, coupled with the fact that consumers are becoming more sensitive to privacy and security related issues, means that businesses in the hospitality industry must manage against these types of risk and allocate appropriate levels of funding toward information security. What should hoteliers learn from the Marriott breach? Pay attention. Marriott was aware that there was a potential issue shortly after it acquired Starwood, but did not, apparently, investigate in detail. Marriott may not have created the problem, but it bought the problem and didn't treat it with the seriousness that was necessary.
bdolman

Safeguarding a Hotel Property Against Cyber Attacks - 0 views

lodgingmagazine.com/property-against-cyber-attacks

shared by bdolman on 21 Mar 18 - No Cached
  • bdolman on 21 Mar 18
     
    The article "Safeguarding a Hotel Property Against Cyber Attacks" is quite insightful as to what attracts cyberthieves in the hotel industry. According to Garfinkel and Kosturek, " International or U.S.-based hotels can be attractive to hackers because of the disruption, embarrassment involved, but mostly for monetary gain." The authors relate recent examples of cyberthieves hacking an Austrian hotel's computer system so that hotel room doors were lacked, and all guests had to wait in the lobby until this security issue was fixed. This showed guests that cyberthieves have significant access and control, which is alarming and frightening. Credit and debit cards are the preferred target of hacking and these are compromised when cyber criminals access POS systems or property management systems with malware. Apart from the monetary aspect of stealing credit card information, cyberthieves are able to attack franchises and invade internal information such as employee check ins and door locks. In my opinion, this is something that hotels should consistently review and anticipate loopholes in which they think hackers can easily access information. To the eyes of the general public, the hotel needs to build trust so that clients can know that they can give out their confidential information.
Henrique Rodrigues

Smart buildings are about sustainability - but also about improving lives | Style Magazine | South China Morning Post - 0 views

www.scmp.com/...-about-saving-energy-and-being

tech cyber software security budget hotel travel mobile solution green business Hospitality Technology

shared by Henrique Rodrigues on 16 Apr 18 - No Cached
    • Henrique Rodrigues
      Henrique Rodrigues on 16 Apr 18
       
      Very interesting article about how smart buildings are reshaping the sustainability industry and also impacting our personal lives - for the good. Such smart buildings are not designed to simply cut costs and have less impact on the environment, they have much more functionality. Smart buildings now can assist on shutting the gas lines off that someone forgot, using alarm systems to alert resident of danger of an earthquake, and even to change some human emotions. Technology is being designed to improve neuroscience and how our brain functions on certain environments. Through visual access to natural light and vistas of the sky, trees and landscape; positive feelings have also been measured in response to curves over straight lines
  • smart or intelligent buildings have yet to settle on one definition - it encompasses using technology to improve control and communications, and to maximise performance and efficiency
  • according to industry analysts IDC Energy Insights, worldwide companies spent US$5.5 billion on such buildings, new or retrofitted, in 2012. By 2017, that figure is projected to top US$18.1 billion, with other reports citing much higher estimates
  • ...2 more annotations...
  • China now has its own annual Smart Home and Intelligent Building Expo. Certainly, much as other elements of our environment - from our personal devices to our home interiors and vehicles - are becoming more intuitive and automated, so can we expect the same from buildings
  • "while smart architecture is about making buildings cheaper and greener, it's important to recognise that it's also about making them better for their occupants"
smgarcia

How technology can help hotels avoid food waste, safety risks | Hotel Management - 1 views

www.hotelmanagement.net/...n-help-hotels-avoid-food-waste

restaurant hotel software tech kitchen food safety

shared by smgarcia on 31 Aug 19 - No Cached
  • Hotels that invest in digital temperature sensors with good software can prevent spoilage, reduce food waste, decrease food safety breaches and ultimately save hotels significant money.
  • 1. Elevated safety checks.
  • 2. A more holistic view.
  • ...5 more annotations...
  • 3. Consistency, scalability, and flexibility.
  • 4. More accurate temps.
  • 5. Streamlining processes.
  • 6. Reducing food waste.
  • Deploying mobile workflow apps and sensor technologies can dramatically improve hotel kitchens’ efficiency, safety, and profitability, while reducing food safety risks and preventing expensive food waste.
  • smgarcia on 31 Aug 19
     
    This article discusses the benefits to using new technologies to manage kitchens in hotels and/or restaurants. By using digital softwares, processes can be streamlined as information is shared more quickly across different departments and staff versus paper reports being misfiled or lost. This also ties into food sensors to better determine and manage food output and ensure not only a better quality being served to the public but less waste overall. Especially in the current climate, less food waste would not only help the bottom line but would be an added marketing tool to more eco-conscious patrons.
  • kakaboshi on 31 Aug 19
     
    There are so many systems for revenue management and labor control for the F&B industry, but certainly based on my personal experience, the use technology for food temperature and cost control is an area that is still lagging behind. In most the hotels I have worked at, we still rely on monitoring the temperature of the fridges from the sensors and alarms installed in the fridges and although we use the Birchstreet system to order food and cost the recipes, the inventory and quality assurance of food once received is still done visually and with the "clipboard and paper" method which takes a lot of labor and inaccuracies. Very interesting article and reminder of where technology can come in handy. Thanks for sharing!
garz14

What Can We Do About the Growing E-waste Problem? - 3 views

blogs.ei.columbia.edu/...growing-e-waste-problem

technology tech Software business

shared by garz14 on 19 May 20 - No Cached
    • tcale003
      tcale003 on 19 May 20
       
      China recently banned other countries from sending e-waste to them. E-Waste is comprised of many toxic materials such as lead, mercury, cadmium and beryllium which are very harmful to people and the environment. Many new technologies for biodegradable electronics are being looked at and there is even an EcoAtm in some U.S. states for people to recycle their small electronic devices.
  • When China banned 24 kinds of solid waste last September, countries such as the U.S., the United Kingdom, Australia, and Japan realized they had a big problem. Until last year, China accepted 70 percent of the world’s electronic waste—discarded computers, cell phones, printers, televisions, microwaves, smoke alarms, and other electronic equipment and parts.
  • After China stopped accepting this e-waste out of concern for its environment, Europe and North America began shipping more of it to Southeast Asia—but now Vietnam and Thailand, whose ports have been overwhelmed, are curbing imported e-waste as well.
  • ...13 more annotations...
  • In 2016, the world’s population discarded 49 million tons of e-waste
  • It’s estimated that by 2021, that number will grow to more than 60 million tons.
  • Electronic devices are made of a complex mix of materials that include gold, silver, copper, platinum, palladium, lithium, cobalt and other valuable elements.
  • But electronic devices also comprise toxic heavy metals like lead, mercury, cadmium and beryllium, polluting PVC plastic, and hazardous chemicals, such as brominated flame retardants, which can harm human health and the environment.
  • A recent study in China found that mining copper, gold and aluminum from ore costs 13 times more than recovering the metals through the urban mining of e-waste. The state of e-waste recycling Recycling e-waste is practiced both formally and informally.
  • mally.
  • As a result, many companies and countries illegally export their e-waste to developing countries where recycling is cheap
  • Research has found that inhaling toxic chemicals and direct contact with hazardous e-waste materials (even in some formal e-waste recycling settings) result in increases in spontaneous abortions, stillbirths, premature births, reduced birth weights, mutations, congenital malformations, abnormal thyroid function, increased lead levels in blood, decreased lung function, and neurobehavioral disturbances. Moreover, e-waste toxins contaminate the air, soil and groundwater. In the face of these health and envir
  • n the face of these health and en
  • onmental hazards, however, many people in developing countries earn a living by dismantling, refurbishing, repairing and reselling used electronic devices.
  • In addition to its health hazards, informal recycling can pose security risks, because while formal recyclers in the U.S. usually require wiping devices clean of data, informal recycling does not.
  • Criminals search e-waste for credit card numbers and other financial information.
  • In order to reduce e-waste, manufacturers need to design electronics that are safer, and more durable, repairable and recyclable. Most importantly, this means using less toxic materials.
  • anonymous on 10 Jun 20
     
    This article introduces what is e-waste and the main reason for the surge in e-waste. It also introduced the current recycling status of e-waste and the harm caused by the informal recycling of e-waste, such as heavy metal poisoning and financial information leakage. In addition, measures to address the proliferation of e-waste were also discussed.
  • garz14 on 12 Apr 21
     
    It has become necessary for more proper and formal recycling of e-waste as it is economical and environmentally beneficial for companies. China decided to accept less e-waste from other counties and as a result there is more e waste going to other countries in south east Asia damaging their environments.
kcres007

Hoteliers get the message that admin can be automated | PhocusWire - 0 views

www.phocuswire.com/ge-that-admin-can-be-automated

hospitality technlogy automated

shared by kcres007 on 06 Sep 20 - No Cached
  • Talk of the town at many a hospitality conference, hotel chatbots have evolved from fad to ‘conversational commerce' in just two short years.
  • These platforms often integrate with your PMS (Property Management System) meaning guest information can be accessed on the move, tasks can be routed through a central point, meaning that nothing should be forgotten.
  • Meanwhile, emerging, award-winning technology such as Angie offers in-room voice-controlled technology for a range of purposes; think weather information, flight times, Uber booking and concierge services, alongside light and temperature controls, alarm clock, voice controlled TV etc. All provide convenience to the guest, while reducing the load placed upon your operations team.
  • ...1 more annotation...
  • Self check-in is becoming mainstream, often with staff on standby to assist.
  • kcres007 on 06 Sep 20
     
    Automated hotel operations are becoming more common as consumers begin to develop a preference for immediacy. With self-checkins via tools like Hilton's digital key, the need for hotel staff to be glued to the front desk is declining. With these automation of mundane tasks, staff can focus on improving and personalizing other aspects of a guests stay.
Jennifer Beatriz Hernandez

11 Ways Mobile Technology Could Change Hotel Experience - 7 views

www.hospitalitynet.org/...4054500.html

hotel technology travel hospitality

shared by Jennifer Beatriz Hernandez on 20 Jan 12 - No Cached
  • It is opening a variety of delivery mechanisms for personal guest services that are affordable, efficient and easy to use.
  • Hotel Room Keys - Technologies already exist that allow guests to safely use their mobile device as a room key by sending an encrypted signal to the guest's cell phone that is unique to each user.
  • Room Service – With the use of apps, you won't be tethered to your room in order to get room service
  • ...2 more annotations...
  • Thermostats, Light Switches and more – All-in-one systems already exist, allowing guests to have central control of media, lighting, temperatures and more
  • Loss of revenue from one mobile device inspired change might lead to new and creative ways to reach the hotel's bottom line because of another change
  • Marla Baldomero on 20 Jan 12
     
    Great article summarizing various elements a mobile device can be used for in a hotel. Mobile devices are becoming a priority in younger generations & are often used not just for phone calls, but also text messaging, web searching & games. It's no surprise they are now being used to check in at hotels, pay bills & order room service. Cell phones provide guests a unique customer service that is inexpensive, quick & simple to use. Using mobile devices as room keys is an example that will save the hotel money in not having to purchase thousands of room keys & having to deal with replacement cards for guests. There are several benefits to utilizing mobile devices in the hospitality industry, but there are also drawbacks. Guests may choose to play games on their phone or watch movies on their phone's screens instead of paying to watch a movie on the hotel's television or attending activities offered by staff. This reduces the face-to-face customer service that many hotels are recognized for. It may take away from the hotel's superior guest service if a request does not go through the mobile device or it malfunctions when a guest is trying to enter their room. Whether or not hotel managers like it, mobile devices are becoming popular among guests & should be implemented.
  • ...1 more comment...
  • Jeremy Fairley on 20 Jan 12
     
    Great article, and it will be interesting to see how over time, the industry evolves to adapt mobile technology on property. While it creates opportunities for hotels and guests respectively it will also create opportunities for hackers and those who have malicious intent with the sensitive types of data. As soon as hotels figure out ways to make this work, hackers will figure out ways to crack the system. I think the industry would have to work with cell phone network providers as well as hardware providers to ensure that these devices and transactions can remain secure.
  • Jordan Failing on 30 Jan 12
     
    This article discusses how technology is changing the experience you have while staying at a hotel, by making it much easier for the guest. The article specifically address 11 areas in which technology is changing the whole experience. First is a mobile wallet, which will make paying the bill a breeze, by wirelessly sending credit card information directly to the hotels computer. Next, how about using your smart phone as a room key, as well as using it as the in room phone, connecting you to the front desk anytime any place. Or using it to order room service, and having it delivered to you anywhere on the property by using your phones location services. Next the article discusses virtual concierge desk, which can be scattered around the property, making it easy to make dinner reservations without having to wait in line. And the last main points that are discussed are controlling the temperature, lighting, and in room entertainment from an app on your smart phone, letting you turn off and on lights from bed, and changing the temperature before you even get back to the room. And one day when you forget your smart phones power cord and think your taking a step back in time, because you cant use any of the new technology, no worries their will be one in the room.
  • Jennifer Beatriz Hernandez on 06 Feb 12
     
    Mobile technology is constantly changing the way we do everything. Smart mobile devices dictate how we live our lives and how we travel. Here is a sampling of eleven items that may be drastically different in some hotels of the near future: 1. Currency 2. Hotel Room Keys 3. In-Room Phone 4. Concierge Desk 5. Room Service 6. Front Desk Attendant 7. Printed Hotel Promotional Material 8. Alarm Clocks 9. In-Room Entertainment 10. Thermostats, Light Switches and more 11. Power Cords
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