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Ted Rood

FTC Sues Wyndham Hotels Over Data Security Failures - Security - Privacy - Informationweek - 0 views

www.informationweek.com/...240002829

shared by Ted Rood on 01 Jul 12 - No Cached
  • The Federal Trade Commission Tuesday announced that it had filed a suit against global hospitality company Wyndham Worldwide Corporation, as well as three of its subsidiaries
  • failing to institute a robust information security program, even in the wake of a major exploit.
  • exposure of over 600,000 credit card accounts and $10.6 million in fraudulent credit card charges, the FTC alleged.
  • ...5 more annotations...
  • More Security Insights Webcasts Malware from B to Z: Inside the threat from Blackhole to ZeroAccess Remove Administrator Rights Without Disrupting End User Productivity More >>White Papers
  • Valentino said the company overhauled its information security practices in the wake of the attacks, and also dismissed claims that anyone had been harmed by the breaches. "At the time of these incidents, we made prompt efforts to notify the hotel customers whose information may have been compromised, and offered them credit monitoring services," he said. "To date, we have not received any indication that any hotel customer experienced a financial loss as a result of these attacks."
  • "unfair and deceptive
  • The FTC accused Wyndham of failing to address the security vulnerabilities highlighted by the first breach, as well as failing to implement technology that could have detected unauthorized access to its networks. As a result, the agency said, in March 2009 attackers--"using similar techniques as in the first breach"--again
  • gained access to the Wyndham Hotels and Resorts network.
  • Ted Rood on 01 Jul 12
     
    This article describes one of the worst situations that could occur when operating a hotel. According to the text, Wyndham Hotel Group failed to implement a strong enough security system, resulting in hackers breaching the network and stealing over 600,000 credit card numbers and over 10 million dollars in fraudulent charges. The FTC is suing Wyndham Corporation for failing to take the proper security measures to guarantee the security of the most important customer information. The FTC also states that Wyndham used improper software configurations that presented credit card information in a manner that was clear and easy to read. Michael Valentino, spokesman for Wyndham Worldwide, the company made prompt efforts to notify those whose information had been compromised and according to Valentino, no hotel customer had experienced a financial loss as a result of the attacks.  Despite Valentino's claims, the FTC is suing Wyndham for unfair and deceptive practices in failing to protect the privacy and personally identifiable information about guests. The FTC claims that Wyndham failed to address the security failures that occurred after the first breach in 2008 and did not implement technology that could have detected unauthorized access to networks. In 2009, hackers used similar techniques to break into the network again as steal as much personal information as they could. 
Nicole Beveridge

An Ecotourism Report Card - WSJ.com - 0 views

online.wsj.com/...SB113839749562358576.html

Ecotourism

shared by Nicole Beveridge on 30 Aug 12 - No Cached
  • But ecotourism is a fast expanding slice of the travel industry -- revenue is rising at about 30% a year world-wide, according to the International Ecotourism Society, a trade group. And clearly the industry is in some ways maturing. There are now efforts to police rampant "green-washing," the term used to characterize resorts that make superficial changes -- such as recycling -- and then falsely pronounce themselves ecofriendly.
  • Some critics contend that the very notion of ecotourism is an oxymoron in the resource-intensive travel industry.
  • Nicole Beveridge on 30 Aug 12
     
    Ecotourism is usually perceived as a form of alternative tourism distinguished in three ways from other forms of tourism. It emphasizes relatively undisturbed natural environments, it serves as a focus of attraction. Interaction with nature is motivated by a desire to appreciate or learn about the attraction. Most guests at ecotourism resorts aren't hard-core environmentalists, several people at Jungle Bay emphasized that they weren't "greenies," but they were impressed by the nature: the density of the rainforest and the views of Dominica's coastline, with its few swimmable beaches, ferocious surf and massive cliffs.
cbespinel

Microsoft and Harrah's unveil high-tech interactive bar table - USATODAY.com - 1 views

www.usatoday.com/...oft-harrahs-casino-table_N.htm

shared by cbespinel on 12 Sep 12 - No Cached
  • A program called Mixologists lets patrons play bartender by creating and ordering concoctions of whatever cocktails and mixers they click on. The system is able to remember users' drink orders and, one day, may be able to offer customers the same drink at other Harrah's locations, such as when they play a slot machine. Another program lets users watch YouTube videos, either by searching or choosing from a list of popular videos. Harrah's officials said they reached a licensing deal with YouTube on Wednesday. The table also includes a program called Flirt, which lets customers sitting at any such table in the lounge see and chat with each other, take and e-mail pictures and even trade cellphone numbers. "In a different point in my life, I might use Flirt a lot," Stanley said. Other programs let users play video games or get information about restaurants, shows, nightclubs and other Harrah's attractions. Pete Thompson, Microsoft's general manager of surface computing, said the table's computer was designed so businesses can customize it to meet their needs. "This is very open. There's no scripting," Thompson said. "People feel a sense of freedom." Thompson said the computer uses a camera behind the screen to detect hand movements, which become visible to the camera like silhouettes once users press their fingers on the table. That lets the table display high resolution images but still function as a table, he said. Unlike a typical computer monitor, you can still set drinks on it.
  • cbespinel on 12 Sep 12
     
    This is a great way to collect the preferences of your customers, it definitely gives them new options that were not available before, the hospitality industry is constantly changing, technology becomes more important every day. This technology can also be a tool for management to keep track of sales and minimize theft.
wei xie

Want to Increase Loyalty? Reward Customers for Spreading the Word on Social Sites | Top... - 0 views

hospitalitytechnology.edgl.com/...-the-Word-on-Social-Sites82049

shared by wei xie on 17 Sep 12 - No Cached
  • Marketing departments are branching out from the traditional means of advertising to include such social media websites as Twitter, Foursquare, and of course Facebook, which alone reaches 900 million monthly users.
  • Some businesses are now integrating social media activity with a formal loyalty program, for example rewarding customers for socially sharing information about their activity with a brand, or converting a friend from a fan to a customer. While some believe this is a passing trend, others are optimistic about the future possibilities this combination can offer the hospitality market.
  • For those brands that do embrace it, social media-based loyalty programs can boost traffic and profits tremendously due to the word-of-mouth recommendations it facilitates.
  • ...2 more annotations...
  • it is important for an operator to understand the customer base and know if these incentives will resonate with them.
  • The technology aspect of offering any loyalty program can make a big difference for business owners.
  • wei xie on 17 Sep 12
     
    This article talks about how to increase customers' loyalty by rewarding them for spreading the word on social sites. Since social media grows stronger those days, it is becoming a trend that businesses use them as a marketing approach. Some businesses build loyalty programs with help of social media. With the high traffic and huge net of connection, word-of-mouth can be easily spreaded via social media. Although it brings lots of benefits, social media also brings negative effects to business, such as adding processing time to transactions. But fortunately, we have a solution already. It is called SNAP(social network appreciation platform). Anytime you swipe your loyalty card, the opt-in program of SNAP will automatically post a message on your social media web site, and every purchase you made gives you points, you can trade them for free staff when you accumulate enough points. As a future manager, you can not ignore the growth of social media, and the way it is going to affect marketing strategy. You should take good advantage of it, and i think loyalty program is a really good idea.
anonymous

Kayak Is Worth $31 With Revenues From Advertising, Hotels Driving Growth - Seeking Alpha - 0 views

seekingalpha.com/...ertising-hotels-driving-growth

shared by anonymous on 22 Jul 12 - No Cached
  • By providing an easy comparison of fares across various websites, Kayak makes the travel search easier for its users.
  • earns its revenues primarily through advertising and referral fees earned from its suppliers.
  • We estimate the advertising division to contribute close to 55% to our price estimate of $31.05 for Kayak
  • ...3 more annotations...
  • the company started trading under the "KYAK" ticker on NASDAQ from Friday onwards. We have a price estimate of $31.05 for Kayak, which is at a premium of close to 20% to the current market price.
  • We estimate that the company earns higher revenues from advertising compared to referral fees per query
  • We expect Kayak's online ad revenue per 1,000 queries to go up to $268 by the end of our forecast period.
  • anonymous on 22 Jul 12
     
    This article, posted on seekingalpha.com discusses the success behind Kayak. Kayak is an OTA that "gives consumers a one-stop research solution to best fares along with other value-added services like flight status updates and pricing alerts." However Kayak's revenues stem primarily from advertising and referrals. The article futher breaks down the percentiles of the profits with ads at 55% and referrals at 38%. Kayak's stock is at a premium and only seems destined to improve. A very interesting graph portrays estimates of its improvements for both ads and referrals.
anonymous

Travel Industry Trade Shows |Hospitality Upgrade | Videos - 0 views

www.hospitalityupgrade.com/...default.asp

shared by anonymous on 22 Jul 12 - No Cached
  • anonymous on 22 Jul 12
     
    This is a short but insightful interview with the CIO of Marriott International at the Hospitality Upgrade CIO Summit last year. When asked about how much the company expects to spend on technology, he essentially says that they will be spending more but spending wisely to be more efficient, and to ultimately keep their costs down. He goes on to say that attending a conference like the CIO Summit is beneficial to stay current on trends and new technologies, and to connect with peers in the industry. In a sense, one could say it's s a "wait and see" approach, networking and observing what others are doing and seeing what's already big in the industry.
michelle suchecki

GDS | Hotel Insight Blog - 0 views

hotelinsight.wordpress.com/...gds

shared by michelle suchecki on 16 Jul 12 - No Cached
  • michelle suchecki on 16 Jul 12
     
    The Hotel Electronic Distribution Network Association (HEDNA) have announced their board members for 2011 today. For those who are not familiar with this organisation, HEDNA are a not-for-profit trade association whose worldwide membership includes executives and managers from the most influential companies in the hotel distribution industry.
TIANJIAN ZHANG

'Green Hotels' a Growing Trend in China - 1 views

english.peopledaily.com.cn/...eng20030312_113169.shtml

shared by TIANJIAN ZHANG on 20 Sep 12 - No Cached
  • As "pollution-free" has become an officially important standard to grade a hotel, the Chinese hotel industry has become increasingly aware of environmental protection.
  • they plan to set up 1,000 green hotels this year and will strive to popularize the new standards in the country's hotel sector
    • TIANJIAN ZHANG
      TIANJIAN ZHANG on 20 Sep 12
       
      "Green" is an inevasible trend in hospitality industry. The fact is that many green hotels were established worldwide. China, as a rising hospitality market, needs to match the international developing trend. Therefore, I believe more and more, nut just 1000 green hotels, will be set up. Moreover, as what the president of the China Hotels Association said, popularizing the new standards in the country's hotel sector is also crucial. It is essential for all the hoteliers realize and understand the concept and meaning of "Green".
  • To spread the knowledge of environmental protection to customers, the hotel also declared its green state in its Guide Book to seek cooperation and support from guests.
    • TIANJIAN ZHANG
      TIANJIAN ZHANG on 20 Sep 12
       
      With no doubt, "Green" is an inevasible trend in hospitality industry today. However, not only the hoteliers but also the guests need to be involved into developing "Green" concept. Initially, guests need to realize and understand the concept and meaning of "Green". Then, guests are supposed to cooperate and support the hotels.
  • Qike Chu on 20 Sep 12
     
    The director of the Trade Service Division of China's Ministry of Commerce, named Di Jiankai, stated by media of China that nation is going to create 10,000 green hotels by the year of 2012. When I was working on my ecological part of remote environment analysis for another courses, I realized that "Go green" is so much important today even every nations are thinking about it, not only China. As we all know, pollution has been becoming one of the most significant issues in the world, such as CO2 emission, overuse of water, energy using by fuel fossil and so on. By different kinds of pollutions, hospitality industry, especially hotels, have to take more into consideration about the pollution trends and have to think more about the impacts from those pollutions. In my opinion, hotels have to pay more for new eco-technology. However, since "go green" will attract more guests, which means lots consumers come to the hotel just because its "eco-label" or "eco-brand". In this article, Gong Ping also said that not only decorations outside, even the materials using inside should change to be green. For instance, the bath tubs, which is more popular if it is organic.
Saida Albanes

Highpointe Hotel Corporation Centralizes Sales Management, Lead Gen in The Cloud to Clo... - 0 views

www.hotelnewsresource.com/ud_to_Close_More_Business.html

shared by Saida Albanes on 29 Sep 12 - No Cached
  • Saida Albanes on 29 Sep 12
     
    Highpointe freed its sales team to trade leads and close deals using a centralized, cloud-based mobile-optimized sales system accessible to all their properties. Software Strengthens Strategic Advantage of Diverse Operations Highpointe operates properties in diverse markets in Florida, Louisiana, and Alabama. Its Pensacola properties cater to leisure guests while its airport and in-town hotels serve mostly business travelers. Four New Orleans locations focus on corporate travelers and citywide conventions. "Highpointe Hotels uses the hotel SalesPro solution from hotel SystemsPro to strengthen its strategic advantage of operating multiple properties and flags in busy markets," says Kathie Jacobs, vice president of sales and marketing for Highpointe's Louisiana properties. "Our team processes sales leads, checks room and space availability, and client history for every account and property on one system. This gives us an advantage in combining rooms for larger groups and managing leads across multiple markets." View a demonstration here to learn more about hotel SalesPro's features and benefits.
Ashlee Livingston

Green Marketing: The Benefits of Green Marketing | Hotel Industry Magazine - 0 views

www.hotel-industry.co.uk/...green-marketing

shared by Ashlee Livingston on 07 Sep 13 - No Cached
  • enables them to generate additional positive publicity and engage with existing and new target customers.
  • 80% of travellers are willing to pay extra to visit an eco-friendly destination or business
  • meant that environmental issues were given a low priority – ignoring the fact that there are often cost savings associated with such things as improved energy and waste management.
  • ...3 more annotations...
  • responding to the challenges of the recession and keeping overheads down
  • hoteliers who rely on business trade may be the first to start seeing customers staying elsewhere if they aren’t making any efforts to demonstrate environmental responsibility.
  • greenwash’ accusations
  • Ashlee Livingston on 07 Sep 13
     
    This article is an interview with Leigh Tymms from Green Edge Environmental on the marketing benefits of going green. The most beneficial is generating a positive reputation with customers looking to go green. These customers are increasing everyday. According to the article, a report by Travelocity stated that 80% of travelers are willing to pay extra to visit an eco-friendly destination. Basically, more and more guests are taking into consideration the size of a hotels carbon footprint. Although it may be costly originally, in the long run it is also economically beneficial for hotels to go green. Tymms warns that hotels ignoring the green trend in hospitality risk losing customers. And he also suggest that hoteliers make sure they are actually taking steps to go green and not just marketing false claims for revenue gain. 
Alexander Suarez

Internet Security: Whom Should You Trust? - Forbes - 0 views

www.forbes.com/...security-whom-should-you-trust

internet security OLA

shared by Alexander Suarez on 19 Jun 13 - No Cached
  • Comment Now Follow Com
  • Internet security is all about trust at a distance
  • Even with secure connections, encryption, and the various other authentication schemes there is always a way to spoof identity, provide forged documents or credentials, hold computers and servers hostage to “ransomware” or allow cyber-criminals to be whoever they want to be.
  • ...5 more annotations...
  • he Online Trust Alliance and its Mission
  • Anti-Malvertising: to help protect consumers and sites from malicious advertising;
  • The organization is deeply involved in seven areas that are highly relevant to business and how companies can safely interact with customers, clients and anyone that uses the Internet, while protecting internal confidential information.
  • Privacy: Especially in the European Union, there is a greater focus on the control, collection, use and sharing of consumer data. The Online Trust Alliance is working to protect consumers in this regard;
  • No organization is immune to the loss or compromise of confidential and sensitive data. Consumer information, employee records, proprietary and trade secret information, and intellectual property are all available for the taking if infrastructures are not properly protected and contingency plans developed should a breach occur.
  • Alexander Suarez on 19 Jun 13
     
    This article divulges into the world of internet security. It explains how with even the most secure connections there is always a possibility to spoof an identity, provide forged documents and/or allow cyber-criminals to be someone they're not.  The Online Trust Alliance or OLA, is an organization deeply involved in several areas that are highly business-relevant and in how companies should safety interact with customers, clients, and/or anyone who uses the internet while at the same time protecting their personal information.  In conclusion,  no organization is immune to a loss of personal information. Consumer information, employee records, etc are all available for the taking if not properly protected and/or a contingency plans developed in the event of. However, with the help and knowledge of the OLA,  preventing such instances from occurring can be drastically reduced .
dstro007

Some 15 million online bookings are scams by rogue websites - 0 views

www.traveldailynews.com/...ome-15-million-online-bookings

scams rogue websites online hotel bookings security issues hospitality technology

shared by dstro007 on 03 Oct 15 - No Cached
  • When it comes to booking a hotel, it pays to go straight to the source. A new study conducted by the American Hotel & Lodging Association (AH&LA) reveals that one in three people are worried about online booking scams, which affect millions of unsuspecting consumers.
  • Early estimates suggested that some 2.5 million hotel bookings a year were affected by deceptive practices through rogue third-party online travel agency (OTA) affiliates who pose as direct hotel booking sites.
  • six percent of consumers who have booked hotels online had the experience of thinking they were booking directly with a hotel, but found out instead that they were booking with an online hotel booking site posing as the direct site
  • ...13 more annotations...
  • translates to some 15 million hotel bookings that have been affected
  • translates to more than $1.3 billion in money going to bad bookings, meaning consumers are not getting what they want and need, not to mention suffering inconveniences, lost room charges, and cancellation and booking fees
  • Another 20 percent of respondents who have booked hotels online reported that they were “not sure” if they had also been scammed.
  • This concern was raised by the Federal Trade Commission
  • These practices also damage hotel reputations and reduce consumer confidence in the online booking process.
  • 32 percent got a room that was different than what was expected
  • 17 percent were charged unexpected or hidden fees
  • 15 percent did not get their rewards points
  • 14 percent were charged an extra booking fee
  • 14 percent could not get a refund for a cancellation
  • Nine percent had reservations lost or cancelled
  • Three percent had their identity or private information stolen
  • The study confirmed that, in order for travelers to be certain they are getting what they want and need, without the frustration and worry, most feel it is better to book directly with the hotel. A majority of those who have booked a hotel online say that they prefer dealing directly with the hotel (56%).
  • dstro007 on 03 Oct 15
     
    So, for the consumers that are used to booking their vacations by themselves, I don't think this article applies to you. For the ones that are trying to save money by not going through a travel agent, I think thesis the article for you. A study conducted by AH&LA shows early signs that almost 2.5 million bookings for hotel properties made online through "fake websites" are being accounted for. This is a huge security issue. Consumers are booking their travel thinking that they are getting certain room types, ample amenities, amazing discounts, and good deals, but turns out they are just getting scammed. Other then not making the clients happy, this also hurts the reputation of the hotel property because when things don't go our way or something happens, we tend to blame the property. And in today's society, most take to the internet to voice their opinions in addition to speaking with the hotel; and bad word-of-mouth is the last thing our industry needs. Also, this can lead to loss of revenue. The survey stated that 56% of customers prefer to book directly with the hotel. It is always recommended to book directly through the property themselves, but for the new guys, how are they supposed to differentiate the difference between real and fake websites? 
anonymous

US Investors Gave London Tech Scene $800M - 0 views

www.pymnts.com/...-us-investment-in-uk-start-ups

Technology hospitality hotel travel business

shared by anonymous on 13 Feb 15 - No Cached
  • anonymous on 13 Feb 15
     
    Call it Silicon Valley, U.K. British technology companies received over $795 million in investment from American investors in 2014, with financial technology leading the way, according to London & Partners, the official London promotion firm of Mayor Boris Johnson, who is on a trade mission in the United States this week.
anonymous

untitled - 0 views

www.conventionplanit.com/...meetings-make-money

Events

shared by anonymous on 24 Feb 15 - No Cached
  • Meetings are all about business:  they develop relationships, generate leads, close deals, and create new customers.  More than that, meetings impact local economies.
  • anyone that works at a convention venue (anyone, in any capacity); anyone in the hospitality business that caters to conventioneers (staffs at hotels, restaurants, and night clubs); taxi drivers; meeting planners; meeting suppliers; transportation companies; exhibit designers and builders; association and show managers; corporate exhibit managers …
  • Trade shows and meetings create an enormous economic impact.
  • ...2 more annotations...
  • There were 1.83 MIL meetings in 2012.
  • 244.9 MIL participants attended these meetings. ·         5.3 MIL jobs were created, generating $234.6 BIL in labor income. ·         $280 BIL in direct spending; another $490 BIL in indirect and induced spending. ·         $508 BIL in federal taxes, and $379 BIL in state and local taxes (total= $887 BIL).
  • anonymous on 24 Feb 15
     
    Meetings are significant in that they are major events which generate dollars on a local and national scale. Those associated with tourism and hospitality, transportation and convention venues (among other industries) benefit significantly. Tax revenues increase as well. In addition to the economic impact, many jobs are created. Simply put, meetings are a lucrative income stream.
kgall030

Hospitality Upgrade | Hospitality Industry Technology Focus 2017 - 0 views

www.hospitalityupgrade.com/...stry-Technology-Focus-2017.asp

hospitality E-Commerce hotel technology trends

shared by kgall030 on 24 Sep 18 - No Cached
  • more than 70 percent of the respondents indicated that they would be increasing their IT investment in the coming year
  • Most organizations realize that in order to grow their companies and revenues they need to invest in technology and systems that will create operational efficiencies, improve the customer’s experience, and help generate sales.
  • Fewer than 10 percent of the companies surveyed reported that that they would be reducing their IT spend.
  • ...9 more annotations...
  • With the market continuing to be extremely competitive, revenue management and channel optimization remain key focal areas of investment for publicly traded companies as well as independently owned organizations alike.
  • Enhancements to CRM and loyalty programs are also on the list of investment directives.  A number of responses (almost 70 percent) indicated that they were targeting business intelligence (BI) initiatives for the coming year as part of their technical focus and in an effort to become more strategic in managing the business and targeted revenue focus. 
  • The investment in guest experience technology continues to be strong as hotels attract guests to hotels. There continues to be increased expenditures on key drivers such as improved Wi-Fi service, self-service mobility applications and expanding the in-room offerings.
  • With a number of breaches within the hospitality industry this past year, and other large corporate breaches such as Yahoo headlining the news, this continues to be an area of concern. 
  • With the sophistication of the threats and the possibility of breaches increasing, companies are looking to outsource their information security/cybersecurity requirements to third-party service partners that specialize in countering these risks.
  • in recent years corporations are beginning to understand that investment in human resources is one of the most important assets they have.  A recent Forbes article referenced the Deloitte Global Human Capital Trends Research analysis, which said, 78 percent of business leaders rate retention and engagement as being urgent or important. 
  • While managing Big Data has long been an Achilles heel for most companies, most would agree that there are significant competitive advantages that can be gained from being able to effectively manage the information.  With a number of respondents targeting CRM projects for the coming year, the promise of being able to effectively target individual guest preferences becomes more obtainable.
  • A significant number of companies are continuing to look at transitioning to cloud-based applications for some of their applications.  However, more than 80 percent indicated that they are not ready to transition all of their applications to the cloud. 
  • With more than 70 percent of respondents reporting that they expect an increase in their IT spend this coming year and only 10 percent expecting a decrease, 2017 promises to be a good year for the hospitality technology industry.  Most respondents indicated that their primary reason for investing in new technology was to improve their customer engagement and experience.  This was closely followed by their directive to make operations more streamlined and efficient.
  • kgall030 on 24 Sep 18
     
    This is a very detailed article about the various ways that hospitality firms are utilizing technology and using their capital to invest in IT related projects. A variety of hospitality firms were surveyed to produce this article on ways they plan to invest in IT and the various projects they feel are most worthy of their dollars. Some of the areas that were most noted and listed as worthy of additional IT investment include improving technology to improve financial performance and enhancements in CRM and loyalty programs, guest experience technology and ensuring the guest stay is always seen as paramount, as well as improved information and cyber security technology as well as an increased focus on understanding big data and improving employee engagement. This article is highly detailed in what it analyzes and it lists a long list of potential investments that a variety of companies will be taking on in the future. The focus of this article was on the year 2017, but many of these concepts still apply to the hospitality industry today and well into the future. Many of these things listed are also things we can see that many companies worked on leading to 2018 and continue to work on and it is the companies that put these IT investments at the forefront that will be leading the hospitality enterprises of the future.
kdomi006

https://skift.com/2018/05/08/tripadvisor-q1-shows-some-positives-although-core-hotel-bu... - 1 views

During the first quarter, TripAdvisor's hotel search business was under a bit of pressure. There was strong hotel growth throughout the non-hotel areas such as restaurants, tours, and activities th...

hospitality business travel

started by kdomi006 on 27 Jun 18 no follow-up yet
chinneegyyal

How Technology Continues to Help Improve Sustainability at Events – The Meeting Pool - 0 views

meetingpool.net/prove-sustainability-at-events

technology hospitality

shared by chinneegyyal on 18 Sep 18 - No Cached
  • chinneegyyal on 18 Sep 18
     
    This article is about how they are taking events to go green. Going green is a way to use less paper during conferences, trade shows, and other meetings for events. Going mobile for meetings or presentations is a way to get rid of paper, so using mobile devices, computers and projectors will help go green. For example, green venues. The Mandalay Bay Conference Center in Las Vegas take advantage of ample sunshine through the use of solar panels. This helps produce power for the building, including any event, with a little help from the sun. Virtual conferences and more advanced analytics has also become more popular as in to communicate better and also going green.
richardkutch

Trade in Sentimentality for a Future Proof PMS | By Kevin McCarthy - Hospitality Net - 0 views

www.hospitalitynet.org/...4084463.html

pms cloud solution

shared by richardkutch on 14 Sep 17 - No Cached
  • Not unlike todays PMS systems, why on earth would you need to upgrade to a more expensive system that has a pile of bells and whistles and a technology roadmap for something that has no concern to you today. The answer is simple, you need to get ready…
  • The Cloud PMS developers today are daydreaming in hyper speed to anticpate what will come next.
  • you need your core functionality of check in and check out, but for how long will check in be done from behind a desk, or even in the actual hotel building itself? Hospitality is re-inviting itself at a fast pace and technology needs to not only keep up it needs to be ahead.
  • ...3 more annotations...
  • The race for future proof technology is here, let's be honest, how comforting is it to know that when the latest and greatest technology is released you will have it automatically.
  • Sustainability, a trendy word in hospitality. What are the carbon emissions on your current PMS system?
  • We only calculate like for like on costs of the servers, the cooling systems in the server room, the electricity to power it but what's the cost to the environment for building it and sustaining it? Why can't your IT systems be green too?
  • richardkutch on 14 Sep 17
     
    This fellow has an interesting argument for switching the hotel's PMS to a cloud-based version. He is specifically referring to Opera Cloud PMS. He believes that if you don't switch from a license to a subscription model, your hotel will be left behind and unable to take advantage of new features that are likely to become the norm in hospitality. And without those capabilities, the hotel becomes disadvantaged competitively which leads to waning revenues, which leads to cost cutting measures, which leads to more lost revenue and so on; the death spiral. Is my hotel PMS ready for the future? Is it easily adaptable to meet the unexpected wishes of the traveler? The author is calling it "future proof technology". It's a gamble if your business isn't ready for it and I suspect when owners review their P&L's, they are willing to take the risk of waiting to see what happens. The author also makes reference to the sustainability benefits of transitioning to a cloud-based PMS. However, if moving to a cloud-based PMS is more expensive than the hotels current PMS solution, spending more money to be environmentally responsible, while noble, is a tough sell to most owners.
anonymous

HITEC Wrapup - Guestroom Energy Management Innovations Grab Most Attention :: Hospitali... - 0 views

www.htrends.com/trends-detail-sid-100655.html

Back in June companies attended HITEC the lodging industry's leading trade show. At this event about 400 exhibitors came to show off their technology. Several of them had same ideas when innovations. They were all focused on creating programs and systems

shared by anonymous on 07 Feb 19 - No Cached
  • The following is a summary of the HITEC announcements having some type of “green” connection:
  • INNcontrol 5 energy management and guestroom automation control system.
  • INNcontrol 5 gives hotel operators better insight on how to optimize energy use by generating historical trend reports on room usage, seasonal fluctuations and other factors.
  • ...21 more annotations...
  • The INNcontrol 5 system provides the open data exchange platform for Internet of Things (IoT) integration with centralized electronic locks, property management systems, in-room entertainment and other systems. INNcontrol 5 is also an entry point for consolidated Alexa voice control of compatible HVAC lighting, drapery and, amenity controls.
  • Honeywell also debuted and demonstrated its new Spectre guestroom solution that merges smart thermostat technology with guestroom lighting controls. Spectre combines Honeywell’s e7 occupancy-detection wireless thermostat with intelligent, programmable wall outlets and lights to extend energy savings to guestroom lighting. The thermostat senses when guests enter the room and instantly communicates with lighting controls via a 2.4GHz RF to activate a “welcome” environment. When the room is unoccupied, the lights and outlets are turned off within a 30-minute time period to save energy.
  • For hotel owners, the data and analytics supported by Honeywell Sentience and displayed in INNcontrol 5 helps make properties more energy efficient. For operators, artificial intelligence enabled by Honeywell Sentience can predict heating, ventilation, and air-conditioning problems before they occur.
  • Telkonet, Inc., creator of the EcoSmart platform of intelligent automation solutions, announced the release of its Symphony commercial IoT platform. Some of the key highlights of Symphony’s capabilities include the ability to see all room devices, including door locks, lighting, mini bars, shades, etc.
  • Just prior to HITEC, SONIFI Solutions announced a collaboration with Telkonet, Inc. to make hotel rooms smarter and more connected, by combining energy management solutions with in-room guest entertainment systems. Guests have the ability to change in-room environmental settings via SONIFI’s STAY Interactive Television interface.
  • Evolve’s New Evolve Guest Interface
  • a simple, yet powerful device that enables guests to control in-room climate, lighting, shading and drapery, as well as other functions to increase efficiencies for both guests and staff.
  • The eGI consolidates devices such as the guest-controlled thermostat, special devices for lighting and shading control, IoT gateway, USB charger, alarm clock, and platform for Guest Services applications—all within the device.
  • CIRQ+ & Its ‘Smart Room for Smart Guests
  • Mode:Green, a company focused on hospitality, specializing in technologies, including: HVAC, lighting, video surveillance systems, television, audio and voice on demand, motorized shading, Wi-Fi and networking, door locks, and more.
  • Verdant EI Energy Management
  • The system continuously analyzes changing conditions in each room—occupancy, temperature, humidity, weather, etc. and adapts in real time.
  • When hoteliers subscribe to Verdant EI, a dedicated energy management expert is assigned to the property with a simple goal in mind: monitor the Verdant system 24/7 and maximize energy savings.
  • Amana expanded on its guestroom energy management system with its new DigiWatt system that can control virtually any electrical circuit in a hotel room. Using a DigiSmart occupancy sensor to determine if a room is unoccupied, the system can shut off power to virtually any 115 volt non-critical electrical circuit(s) that are predetermined during design and construction.
  • INTEREL’S Guest Room Management Solutions
  • The Water Management System delivers precise digital water controls and enables the property or brand to set water flow and temperature policies. Guests can control multiple water outlets through one touch panel.
  • Site 1001 can monitor a building’s water supply system and warn when it detects a leak or conditions favorable to bacterial, viral or parasitic agents.
  • wireless control of temperature; smart LED light; instant-on alarm clock; Wi-Fi (ZigBee, Zwave); thermal occupancy sensor; Bluetooth speaker and Hi-Fi audio; 120 V AC and USB 2.1A charging plugs with optional (Qi) wireless charging; hotel services; and more.
  • AspirEnergy, an energy solutions company, was on hand to help commercial properties increase long-term value by reducing operating costs through sustainable solutions. AspirEnergy offers many services—ranging from lighting retrofits to energy management systems to assistance with renewable energy systems and energy procurement.
  • Coway USA, Inc. its Airmega and Aquamega air and water filtration systems. The Airmega includes a pollution sensor to show the air quality in real time.
  • When the air quality in the room remains good for 10 minutes or more in Smart Mode, Airmega conserves energy by shutting down the fan.
rpere092

Marriott's Acquisition of Starwood Receives Antitrust Approval in China; Marriott and S... - 0 views

www.hospitalitynet.org/...4078329.html

shared by rpere092 on 26 Sep 16 - No Cached
  • As this was the last regulatory approval required to complete the merger, Marriott and Starwood are now able to proceed with closing the transaction and expect the transaction to be completed before the market opens on September 23, pending satisfaction of customary closing requirements. Upon closing, Marriott will solidify its status as the world's largest hotel company.
  • Starwood expects its shares will cease trading on the New York Stock Exchange before market open on September 23, 2016. As previously announced, Starwood shareholders will receive $21.00 in cash and 0.80 shares of Marriott International, Inc. Class A common stock for each share of Starwood Hotels & Resorts Worldwide, Inc. common stock.
  • Assuming that the transaction closes as expected, former Starwood shareholders will be entitled to receive Marriott's quarterly cash dividend of 30 cents ($0.30) per share of Marriott common stock that Marriott's Board of Directors declared on September 13, 2016 and which is payable to all Marriott shareholders of record at the close of business on September 23, 2016.
  • ...1 more annotation...
  • The parties' plans for closing the merger transaction and delisting Starwood Hotels & Resorts shares are "forward-looking statements" within the meaning of U.S. federal securities laws, and are not historical facts.
  • rpere092 on 26 Sep 16
     
    This article showcases the possible merger of Starwood Hotels and Marriott International. Per the article, the merger has not been confirmed but if and when it goes through, Marriott will become the world's largest hotel company.
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