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Right Property Management System is Key to Your Hotel's Success. - Saturday, 27th July ... - 1 views

www.4hoteliers.com/...7792 property management system hospitality hotel software
shared by amichellemagluta on 17 Sep 13 - No Cached
  • Ask any hotelier and they will all agree that a hotel management system plays a key role in their hotel’s success.
  • At the back-end, hotel software is even more important. The front office module, point of sale, accounts receivable, banquets and conferences, restaurant module, housekeeping, inventory, HR and Payroll, along with a host of other modules and apps in a hotel software must work in an interconnected and smooth manner.
  • you will have to additionally invest in purchasing, licensing and maintaining the back-end modules.
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  • Many times, a software vendor could simply be offering you a Front Office Module.
  • These software products may have integration issues, and can become major hurdles for your staff when they use the modules
  • your hotel runs a mission-critical operation.
  • Numerous integrations also means you could spend long hours networking and interacting with multiple vendors.
  • this could get restrictive and influence your other partnerships.
  • review about your potential software vendor is their experience in the industry
  • investing in the right hotel software is a complex task and most hotels spend months deliberating on their investment.
  • The hotel software market is full of options, and each vendor claims his software is the best. However investing in the right hotel software is a complex task and most hotels spend months deliberating on their investment. Unfortunately, hoteliers excel at their core skill, delivering to guests a world-class hospitality experience, and sometimes get ‘talked’ into making a wrong decision on the software they adopt.
  • Michaela Gave on 17 Sep 13
     
    The right property management system plays a key roles in the success of any hotel. Property management systems store guests' information which helps make for a pleasurable stay at the hotel. On the back end having the proper property management system can be key tool in making a successful stay at the hotel. The front end has software that handles the point of sale, account receivable, banquets, conferences, restaurant, housekeeping, inventory, payroll, among other apps and modules that connect to make the hotel run successful smooth. The information that is stored in these systems generate reports that the hotel can review for decision making. Much like other software, technology can be exhausting at times when it doesn't do what we want it to do. The hotel software market is full of many different option management can choose do off with. A few things a hotel should consider when choosing software should be: How many modules will your new hotel software offer? Does your new property management system have third party products merged into it? Is your hotel software compatible with third party software? Does your property management system help you enhance revenue? Considering all these questions while choosing a new property management system can help management choose the best system that will be most beneficial for the hotel. As someone who has been part of choosing a PMS it is very important to consider everything. Every vendor tells you why theirs is the best. It takes a lot of time to review everything and determine what system will work best for the company. I think where companies go wrong when getting a new system is training. The companies I've worked for often do very little training. I think lack of training for employees contributes to employees not using systems correctly and to full capacity which causes errors in reports. As a sales director, I often read reports and knew the information wasn't correct and it was due to input error. This
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  • Dibakar Desouza on 17 Sep 13
     
    Correct, but as well hoteliers would always go for Opera if the company does not have a signed deal with a PMS company to use their services worldwide. For example, Starwood in America have a signed deal with Galaxy systems, however Starwood in Asia Pacific go with Opera. This is just due to the fact that Galaxy is still facing some issue in terms of getting the system in different languages. But in general, Opera is preferred by any hotel company. Recently the Hilton in Japan, has changed their PMS ONQ to Opera.
  • Brittany K. Ward on 07 Oct 13
     
    Property management systems are important in a hotel. They enable to establishment to store information to personalize a guest experience, but they also assist the back-end with point-of-sale, accounts, payroll, restaurant module, ect. The headache is deciding which system is best for your operations. This article list a few helpful questions in order to sort out what system your establishment needs. The first question the article is, "How many modules will your new hotel software offer?". The reason why the author points this out as being important is because some softwares just come with the Front office module. Meaning you will need to invest in another system to accommodate the back-end of the hotel. Then he goes into ask, "Does your new property management system have third party products merged into it?". Some software vendors require smaller companies to merge products to make up their PMS. This can lead to a hassle for the staff and means you could spend long hours needing to interact with multiple vendors rather than just one. Another question the author posses is, "Is your hotel software compatible with third party software?". This question is to double check that the software you plan to integrate is compatible with third party hardware and software. A couple examples are credit card payment gateway and the door locking system. These are all useful questions that a manager can look to in order to help them pick a system.
  • jazminesnyder on 15 Sep 15
     
    The main point of this article is to point out key features that you need to consider when you are upgrading your PMS in your hotel. It makes the point that choosing a new PMS is not easy, and it can get very complicated since there are so many on the market. One of the main points the author makes is that you should be looking for a system that has multiple modules, not just a Front Office Module for example. Another point the author makes is that some software companies have other parties involved when establishing their software, this is not a good thing since it may lead to you having to interact with a number of vendors which could take a good amount of time away from you, time that you could be using interacting with guests or doing a more qualitative time consuming task. You also want to make sure that your new potential software is compatible with third party software. "Review this list carefully to ensure the software you are buying is compatible with a large number of third party hardware, if not, this could get restrictive and influence your other partnerships". Lastly, the article discusses how you should check with the experience in the industry of software companies you are considering. Since your hotel runs a "mission-critical operation" you want to make sure that your PMS will indeed help stick with the mission of helping to enhance your revenue. I believe that these are great tips to follow by when looking to incorporate a new PMS, I also think the security of your new software should be added to the list as well; how secure is it from hackers?
  • anonymous on 04 Sep 16
     
    This article was very interesting and it gives advice to any person thinking about opening a hotel in what software you can use. A hotel software is extremely important because that has all the guest information and store there experience that they had at the hotel. You have to see what software you want to implement when changing the hotel management system or property management system you need to know who is selling it to you and what is included in the software. If you are just getting a new system, you have to make sure that everything you already have is included and more. You also have to make sure that the software you get is compatible with a third party hardware. A hotel software system can make you or break you in a hotel. You really have to know the vendor that is selling you the software and make sure that they have experience with the software. The better the software that you have in the hotel, the smoother the hotel will run.
  • amichellemagluta on 27 Sep 16
     
    The article talks about the importance of using a PMS or Property Management System. The use of a property management system is very important to the success of a property. The article is also able to aid those who looking to implement a property management system by helping them narrow down what they will need. The article poses questions toward the reader to see what they are looking for in a PMS.
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Hospitality Net - The Scoop on Next-Generation Hotel Property Management Systems | Jeff... - 1 views

www.hospitalitynet.org/...4072029.html hospitality hotel software technology tech
shared by ketie005 on 07 Jun 16 - No Cached
  • ahand019 on 07 Jun 16
     
    This article talks about how property management systems have changed over the years. Previously the main purpose of the PMS system was focused on back-of-the-house functions like guest registration and housekeeping. Now some PMS systems are equipped with everything from the ability to automate transactions with travel agents to in-room entertainment. These systems are enabling hotels to better serve their guests. Typically full-service hotels and resorts would require more complex PMS systems, but smaller select-service could manage with simpler systems. The overall goal of a PMS system is to increase profitability and RevPar. These new systems are more streamlined across all operations, which enables hotels to meet their goals.
  • vincentsalazar on 17 Sep 16
     
    "Today's systems now generally include channel management capabilities, including a web booking engine and global distribution system connectivity to automate transactions with booking agents. Many systems now integrate with third-party technologies like point-of-sale (POS) software, accounting software, keycard and access control systems, self-service kiosks, internet and telephone systems and in-room refreshment (minibar) and entertainment applications. Some systems now come with marketing and sales tools for creating targeted promotions and campaigns based on individual guest profiles, behaviors and preferences. Some systems also include robust data analysis capabilities for generating business intelligence, including insights into emerging trends. Built-in customer relationship management features can help engender higher levels of guest satisfaction, which invariably leads to not only more repeat stays but also a larger volume of positive brand advocacy - e.g., favorable reviews on TripAdvisor and other popular sites - ultimately translating into increased hotel occupancy rates and revenue per available room (RevPAR)." This article explains the advancement of PMS systems in contrast to the traditional POS software and its limitations. Todays PMS systems offer not only booking capabilities but operational room features as well. Market capabilities are now also available directly from these new PMS system which were previously handled elsewhere.
  • ketie005 on 02 Oct 16
     
    My article was very interesting and it was about the evolution of hotel PMS over the past 10 years. Early generations of hotel property management system only had the necessary features and functions like room inventory maintenance and housekeeping assignment. But now some PMS have been developed to meet the end-to-end needs of modern day lodging properties in ways that could be difficult to imagine a decade ago. Some systems now even come with marketing and sales tools for creating targeted promotions and campaigns based on individual guest profiles, behaviors and preferences. With the help of technology, property management systems for hotels have great opportunities to be improved because the goal of every software should be to provide the best service for the guests based on their information.
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Investing in Technology for Competitive Advantage / Arthur Andersen / Fall 1996 - 0 views

www.hotel-online.com/...Investing_in_Technology.html IT investment Technology Hospitality tech
shared by ashleyb102 on 08 Feb 18 - No Cached
  • Technology Investment - The Future
  • Some organizations are early-adopters, while others embrace advancements after they have been already tested by others and the investment risk is reduced
  • otel organizations vary widely in their ability and willingness to track the cycles of technology advances.
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  • It is essential that technology investment be sold as part of an integrated business plan where the technology is supporting the plan
  • As to the investments required for technology, we can safely predict that there will be significant demands for capital to cover technology investments
  • Further complicating the long-range planning for technology investment in an era of network-centric computing is the question of whether to invest in company-based systems or to wait for the availability of network subscription services provided by outside technology utilities
    • ashleyb102
      ashleyb102 on 08 Feb 18
       
      Cloud based systems
  • technology investments must support a company's vision and long range strategy
  • Hotel organizations for years have recognized the importance of reserving capital to replace furniture, fixtures and equipment. A similar approach may prove beneficial in the technology arena. FF&E reserves will begin to share prominence in the financial planning of hotel investments with l.T. (or Information Technology) reserves.
  • Smaller, more frequently planned technology investments should generally pay higher dividends in the long run, as compared to the one-time, major investment followed by years of neglect
  • The quandary for investors in the hospitality industry, as indeed in many other industries, is how to balance the need to keep up with rapidly evolving technologies with the need for satisfactory returns on capital over the short term.
  • management will need to understand that technology and information alone confer no competitive advantage. leadership and sound planning will be required to ensure that these investments and the highway of information they generate ultimately produce the shareholder returns required.
  • ashleyb102 on 08 Feb 18
     
    Investing in information technology can be beneficial for businesses in hospitality industry because it pays higher dividends over a long period of time. If businesses continue to invest in information technology systems regularly they can prevent problems caused by having older information systems. A security breach is a major problem that can be prevented by investing in information technology systems regularly. Another reason to invest in IT systems in the hospitality industry is to have a competitive advantage.
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Green IT | Green Hotelier - 1 views

www.greenhotelier.org/...green-it green technology Hospitality
shared by galca008 on 07 Feb 18 - No Cached
  • With the world becoming ever more reliant on IT, from computers and laptops to smartphones, the issue of how you make it more sustainable, in terms of reducing energy requirements and electronic waste, becomes ever more pressing.
  • In 2010, it was estimated that 360 million computers were manufactured. A computer is one of the most resource-intensive pieces of equipment, requiring over 10 times its weight in fossil fuels to make
  • The production of a computer requires 22kg of toxic chemicals, 240kg of fossil fuels and 1,500 kg of water. 80% of life-cycle energy use is accounted for before we even switch a PC on for the first time. Computer Aid International About 2% of the world’s total energy is consumed by building and running computer equipment. BBC Office equipment is the fastest growing energy user in the business world, consuming 15% of the total electricity used in offices. This is expected to rise to 30% by 2020. In the UK, the cost of running this equipment is estimated to be around £300 million annually and rising each year. Carbon Trust 200 million computers and 550 million mobile phones reached the end of their life in 2008.  Computer Aid International 50 million tons of e-waste was generated worldwide, but only 13% was recycled. US Environmental Protection Agency Reusing working computers is up to 20 times more energy-efficient than recycling them. Computer Aid International
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  • A data centre is a facility used to house computer systems and their components, and it can be far and away the biggest contributor to an organisation’s carbon footprint. A data centre’s life expectancy is relatively long so it is imperative it is built to the highest standards in terms of efficiency as any excess energy use will lead to significant cost implications over the years.
  • 1. Build the most energy-efficient data centre possible. This will save energy and costs over its lifespan. 2. Only get the data storage capacity that is currently required and forecast for the lifespan. Many data centres have excess capacity that burns energy (and therefore costs) unnecessarily. Don’t have servers or equipment that will not be used. 3. Cooling data centres. Traditionally cooling has been done by air circulation, which is very inefficient. Larger data centres already use other technologies to cool more efficiently, such as water cooling. 4. Virtualisation technology. Improve your system’s resource utilisation through virtualisation technology. Virtualisation is the creation of a virtual (rather than actual) version of something, such as an operating system, server, network, etc. and allows a single user to access several physical devices on one terminal. A computing device dedicated to an individual member of staff or allocated for one software application is highly inefficient and expensive. Virtualisation consolidates resources, requiring less power and cooling. 5. Consider cloud computing. This is a location-independent IT service, typically available over the internet, where shared servers provide resources, software and data to computers and other devices on demand, increasing IT capacity and capabilities without an organisation having to invest in new infrastructure. Keeping data virtually, or “in the clouds”, means less information stored on IT systems and therefore less energy being used to run the systems. Systems such as BT’s Virtual Data Centre, a hosted data centre that enables businesses to create, deploy, monitor and manage their own service through a self-service portal, claim to offer savings of up to 40% of the total cost of running one’s own data centre as well as reducing the space required, the level of emissions produced and the power consumed.
  • 6. Measure and monitor power usage. Once you know what’s using the power, focus on why and whether it’s possible to reduce consumption.
  • 1. Upgrade. Before buying new, investigate options to upgrade with the latest energy-efficient components to extend appliances’ working life and efficiency. 2. Green labels. Look out for the certification labels denoting more energy-efficient equipment, from Blue Angel in Germany to TCO in Sweden and Energy Star in the US (see below). 3. Screens. Opt for flat screen monitors, which reduce energy use by over two-thirds. 4. Get the right equipment. Consider your information technology needs against the tasks required. For example, laptops may be a better option in some circumstances because they have been developed to be energy-efficient and generally match the computer to the task required. Remember: not all staff have the same needs. 5. Consider running costs. Look at the life cycle costs, not just the purchase cost. Take note of running and standby costs of equipment. These can vary enormously.
  • Top 10 Tips to reduce running costs of office equipment (source: Carbon Trust) 1. Computers. Activate energy-saving features. In fact, most office equipment will have these features, so make sure they’re activated. 2. Standby features. Introduce a policy to activate standby features, don’t assume employees will do it. 3. Turn it off. Buy seven-day timers. These can save up to 70% on energy costs. 4. Monitor and manage the equipment that is peripheral to computers, such as speakers, printers, etc. and consider installing intelligent switch-off solutions. Printers can consume 30%-40% of their peak power demand when idling between printing and standby modes, so minimising this can produce cost savings, reduce heat output and increase its operating life. 5. Educate your staff. Consider a screen saver with an energy-saving message. 6. Rationalise your equipment via networking to reduce the number of printers (for example) in any office area. 7. Printers Use only black and white for internal documents and colour only when absolutely necessary. Consider the benefits of inkjet printers v laser printers. Inkjet energy use is much lower than that of a laser printer. Encourage staff to use print preview functions. Set default printing mode to double-sided. Use lower-specification printers, such as inkjets, for internal documents and encourage staff to use these for day-to-day use.
  • 8. Photocopiers High volume copiers use more energy so should be used sparingly. Use low melting point inks (available from stationery suppliers). Encourage staff to copy in batches to increase standby time. Stick to black and white copiers and only use colour when absolutely necessary. Set default copying to double-sided. 9. Invest to save and purchase only what you need. 10. Don’t forget to motivate staff. Keep repeating the message of the importance of energy saving in ways that they can understand (for example, a computer monitor switched off overnight saves enough energy to microwave six dinners).
  • WEEE (Waste Electrical and Electronic Equipment), or e-waste, is the term used for old or disposed electronic equipment. It covers both the toxic and valuable materials found in appliances. The most important lesson is to reuse, not recycle. With so much e-waste, and electrical devices such as computers and flat screens often being replaced well before the end of their shelf life and ending up in landfill, it’s imperative that the most is made of these materials by reusing them productively.
  • Options to investigate when trying to reduce e-waste are: 1. Can you upgrade your equipment with new energy efficient components? 2. Can it be used by someone else in the company? 3. Can it be given to a charity? (Note: charities must be registered to take WEEE.) 4. Will the manufacturer take back the old equipment and reuse parts in new products?
  • Developments on the horizon include: 1. Smaller, more efficient processors. The continuing development of microprocessors means a mobile phone can have around the same computational power as the average desktop computer back in 2000. 2. Memristors. Electronics giant HP is in the process of developing “memristors” (see photo above), which have greater memory storage capacity while requiring less energy and space. They are due to be on the shelf in about three years. 3. Specialist data centre design. Siemens recently launched its transformational Data Centre Solution, a groundbreaking strategy in data centre energy-efficient design and operation. It claims the system, which uses virtualization and efficient power and cooling, offers many benefits for businesses, including up to 50% energy savings through ground water cooling and IT costs reduced by 30%. 4. Outsourcing. Hotels of all sizes are starting to view IT outsourcing as a viable option to gain flexibility and reduce short-term costs and increase transparency of cost structures and processes. 5. Optimisation of resources. This will become a necessity either through virtualisation, networking or cloud computing. 6. Water cooling. IBM is currently working on a supercomputer that is cooled by water (a given volume of water can hold 4,000 times more waste than air), which claims to be 50% more energy efficient than the world’s leading systems. The Aquasar stacks many computer processors on top of each other with cooling water flowing between each one. IBM’s Dr Bruno Michel told the BBC in November 2010: “We plan that 10 to 15 years from now, we can collapse such a system into one sugar cube — we’re going to have a supercomputer in a sugar cube.”
  • galca008 on 07 Feb 18
     
    This is a great article that provides tips on how to use green practices within the IT realm. It starts by giving statistics on how much energy can be consumed by equipment, and also how much electronic waste can be done when not reusing or recycling such equipment. There is tips on how to increase efficiency with your technology and also providing tips on how to properly purchase needed equipment. Another set of tips covers reducing the running costs of office equipment and reducing e-waste by the 'reduce, reuse, and recycle'. Lastly, developments for green technology and equipment are provided for us. My opinion is that this article is very informative and should be read by all hoteliers to look into and apply the tips given. Showing the statistics paints a great picture for the reasons why we should be going green with technology.
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E-Commerce Strategies to Drive Restaurant Biz | News | Hospitality Magazine (HT) - 1 views

hospitalitytechnology.edgl.com/...s-to-Drive-Restaurant-Biz95546
shared by acarter001 on 25 Jan 17 - No Cached
  • Fortunately, new technology lets restaurants adopt some of ecommerce’s best practices. From an IT perspective, this requires four key elements:   A system to close the loop at the guest level on promotional offers. It’s not enough to have a POS discount key for “Father’s Day promo” anymore. You need to know which dad (or mom!) responded to that offer, what they bought, and who they brought in with them.   The ability (either directly or through your credit card processor) to access payment data in order to identify individual guests when they return. This data set is essential – it’s the lifeblood of ecommerce. Fortunately, the ecommerce players have pioneered safe, secure ways to get at data without compromising PCI safeguards.   A guest-centric data warehouse to store all the key data sets — check level POS data, payment data, marketing data, loyalty program data if available, reservations, online ordering, guest responses, and third party data such as Prizm or Mosaic.   An analytics layer. The requirements here go way beyond static or standardized reporting. Marketing needs to be able to cut data in an ever-changing variety of ways to identify key patterns and segments.   Marketing, in turn, must partner with IT on determining goals. What is the restaurant trying to accomplish and what can be left out? Take joint meetings with IT to look at vendors to help give a sense of what’s possible. But then let IT do their job. Next, build the business case. Moving to a data driven marketing strategy will require shifting budget from other media, or finding new budget dollars. Determine appropriate metrics and the desired payoff. Setting up high level, high visibility “report cards” is critical. For example, “Our 2015 goal is to grow the annual spend of our top three customer groups by 4%, thereby delivering $17.5M of incremental sales.” That will get the CFO’s attention and the goal is doable. Finally, design and execute the marketing plan. That will likely require a trained data and analytics expert, and/or a close partnership with a company that analyzes data 24/7. Either way, it’s important to not over-reach in the beginning. Year one is about becoming familiar with the data, drawing insights, and learning a new language—segments, deciles, annual spend, customer acquisition costs, and lifetime value. The good news is there is usually a great deal of quick wins, such as offer optimization.     Introducing data-driven marketing may seem like a daunting task, but the ability to predictably drive sales should incent even the most cautious. The benefits of bringing an early mover are huge. These restaurants will have more data to work with two to three years out. More data, gathered over a longer period of time, becomes its own competitive advantage. Just ask Amazon.
  • acarter001 on 25 Jan 17
     
    This article speaks to advances which allow restaurants to participate in a better form of ecommerce. Restaurants have always had trouble capturing their guests fully as most guests are in and rewards guests do not provide much detail that is usable. It is possible to gather the information required to properly target guests and encourage them to return with incentives that make sense for them.
  • aquaholic1371 on 25 Jan 17
     
    With all this data available, how do restaurants sort through it all to find out what is truly useful. Deciphering all this information is time consuming, and expensive. As the amount of data we are able to collect increases, so does the need to efficiently interpret and use that data.
  • acarter001 on 28 Jan 17
     
    Many larger restaurant chains already do this, but not to the degree that hotels do. It would be something that would be very expensive for smaller restaurants to do, but might be a great opportunity to drive sales for large chains.
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How to Control the Problem Of E-Waste - 1 views

www.agreeneroffice.co.uk/ow-control-problem-ewaste.html
shared by gmuno014 on 21 May 17 - No Cached
  • Of the 100 million tonnes of e-waste produced across Europe, only a quarter of medium-sized electronics are collected for reuse or salvage, whilst smaller appliances such as MP3 players are abandoned altogether.
  • One stipulation of the new regulations dictates that companies must have proof that their WEEE was given to a waste management company and afforded environmentally sound treatment and disposal.
    • gmuno014
      gmuno014 on 21 May 17
       
      One of our class discussions was based on how can we as a nation regulate e-waste, and this is an example of how to regulate it. Stipulating rules and following through with them.
  • so it’s important to check whether the company complies with WEEE legislation and can provide details regarding their Waste Carriers License.
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  • OFFERS/Ex-IT is a reuse and recycling project that aids students, low income citizens and small start-up businesses by giving them access to cheap IT equipment. Another respected group is Computer Aid International, which distributes refurbished PCs all across the globe.
  • gmuno014 on 21 May 17
     
    This article talks about some of the alternatives to control e-waste. We recently had a discussion in our course, and my argument was that we needed to educate or inform people of the issue. This article provides examples of all the trusted companies that handle e-waste correctly, and some of the regulations already in place, such as WEEE. The article reviews multiple ways of distributing and handling e-waste correctly. Some examples given are sending the items back to the manufacturers and if they don't accept them, they present the Waste Online website that provides information on trusted e-waste management companies. They also present ideas of donating old electronic devices to start up business and small communities that may be in need of them.
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Event Planning and Sustainability: Making Your Next Event Greener - 0 views

www.socialtables.com/...event-planning-sustainability event planning; sustainability
shared by glope143 on 15 May 18 - No Cached
  • Most venues today can provide you with an event experience that has a smaller environmental impact and give you a better story to tell stakeholders
  • To reduce your energy and water impacts, ask the following questions:
    • glope143
      glope143 on 15 May 18
       
      This article lists potential questions an event planner may present a venue in order to increase sustainability efforts. In the first segment, energy and water, event planners are encouraged to ask for minimum lighting and AC or Heating reduction during set up and break down. These are viable suggestions and will no doubt reduce the carbon footprint of the venue but the fact remains that in Miami specifically, temperatures can soar upwards of 90 degrees in a room with no A/C on a sunny day. Event planners must also plan for the safety and satisfaction of crew members as it can reflect directly on the event's production.
  • To reduce the amount of waste that ends up in the landfill, ask the following questions:
    • glope143
      glope143 on 15 May 18
       
      In terms of waste management, the article implores planners to ask if both trash and recycling options are available, the average waste diversion for the venue that will determine what percentage of waste is moved to landfill vs. recycled, and if the venue has contact with any nearby non-profits that could benefit from leftover event materials. .
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  • To reduce the impacts of food and beverage ask the following:
    • glope143
      glope143 on 15 May 18
       
      Planners could ask the venue for condiments to be served in bulk to avoid excess waste from individual packets and for meatless options to be made available. One should also aim to incorporate a majority of organic and local products.
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A Next-Generation Property Management System: What's the ROI? - 0 views

www.hotelnewsresource.com/article96478.html
shared by rnobl005 on 16 Jun 18 - No Cached
  • A Next-Generation Property Management System: What’s the ROI?
    • rnobl005
      rnobl005 on 16 Jun 18
       
      After reading everyone's comments on the WebRezPro website, I felt like this article was a nice complement. It's great if you can properly deploy a new Property Management System to make your operations more organized. But what really matters is making sure you are utilizing all the tools at your disposal to get a return on your investment, or ROI. When you evaluate your processes, it's important to look at the data. How long does it currently take you to check in a guest would be one such example. If you think that this new system can help improve that performance financially than you might want to implement it. The author also suggests though that it's important to monitor repeat bookings. The goal is to wow your guests over with a painless experience so that they don't search for another hotel next time around. New PMS models offer smaller businesses the ability to have sophisticated software at a fairly low cost depending on the payment structures. One feature I hadn't thought about until reading this article is whether or not you are required to sign a contract. If you can pay month to month you can test out a system and decide to go another route if it doesn't work out. Ultimately, the most important outcome of any PMS is making sure you are profiting off of your decision. I think anyone looking to implement a PMS would benefit from reading this piece.
  • deployment of a next-generation PMS should lead to a greater number of repeat guest stays and a higher volume and intensity of positive brand advocacy.
    • rnobl005
      rnobl005 on 16 Jun 18
       
      This is a tangible impression that a PMS can make on your hotel's performance if you utilize it correctly.
  • To what extent is the new system likely to improve sales and revenue
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  • Another key factor to consider pertains to reduction in losses, including losses related to errors in manual updates and delayed or lost room charge postings
  • To what extent will the new system reduce the amount of time currently being spent on managing front desk activities, including check-ins and check-outs, and on such time-consuming tasks as consolidating guest accounts and managing rates and availability across distribution channels, including OTA, GDS, Web, and travel agents?
    • rnobl005
      rnobl005 on 16 Jun 18
       
      These are key performance indicators that properties managers should keep track of to see how they are performing month to month.
  • less expensive and require less up-front investment
  • most cloud-based systems also use a subscription “pay as you go” model, which generally means no long-term contracts and no upfront capital investment for the software or hardware
    • rnobl005
      rnobl005 on 16 Jun 18
       
      I really like the idea of a subscription model. It puts the power in the consumers hand in a way. If you don't like the way the system is functioning you have some bargaining power.
  • it is important to confirm which software features and modules, including future upgrades — as well as which hardware components, if any — are included in the base (recurring) price so as to avoid any surprises down the road.
    • rnobl005
      rnobl005 on 16 Jun 18
       
      Definitely agree with this statement. It's always important to know all of the details before signing any contracts.
  • These improvements should be reflected in increased RevPAR and profitability. Better data integration and accuracy should improve revenue management and channel management capabilities, also translating into favorable financial outcomes.  
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Those Tiny Hotel Toiletry Bottles Are on Their Way Out - The New York Times - 1 views

www.nytimes.com/...plastic-bottles-hotels.html hotel sustainability shampoobottles ban roomamenity plasticban green
shared by kakaboshi on 03 Sep 19 - No Cached
  • In what might become the first such state law of its kind, a bill, A.B. 1162, is making its way through the California Legislature that aims to scrap the tiny single-use plastic bottles at hotels and other hospitality establishments. It was passed in the Assembly last week, and has moved to the Senate for committee examination.
  • “The goal is really to start to phase out single-use plastics in our state in general,”
  • “This is really low-hanging fruit because the industry is already moving in that direction.”
  • ...12 more annotations...
  • The city council of Orlando, Fla., on Monday approved a partial ban on straws and bags, and last month, Cuyahoga County, Ohio, banned plastic bags starting from next year.
  • In March, lawmakers in New York agreed on a statewide ban on most types of single-use plastic bags from retail sales, making it the second state to do so after California, which has been at the national forefront of legislative action to ban plastics clogging shorelines.
  • In 2016, the world generated 242 million tons of plastic waste, according to the World Bank. North America, which it defines as Bermuda, Canada and the United States, is the third largest producer of plastic waste, totaling more than 35 million tons.
  • The California bill says that from the start of 2023, lodging establishments with more than 50 rooms would be prohibited from providing a small plastic bottle containing a personal care product in a bathroom or sleeping room. Establishments with 50 rooms or fewer would have until Jan. 1, 2024.
  • The California Hotel & Lodging Association had pushed for an extension of the deadline to make it easier for hotels to comply.
  • He estimated it could cost about $70 for each of the 500,000 hotel rooms in California to be transformed to accommodate multi-use dispensers.
  • Generally, hotels and hospitality organizations assume guests will nick toiletries. But if they don’t disappear from rooms, bottles left behind are often repurposed.
  • Some donate extras to homeless shelters or other organizations helping people in need.
  • “In one month alone, this can amount to over 380 pounds of toiletries diverted from the landfill and sent to those in need,” the hotel says.
  • InterContinental Hotels Group said last year that it would remove plastic straws from more than 5,400 hotels in nearly 100 countries by the end of 2019 and introduce bulk bathroom amenities at some of its brands.
  • Some hotels work with Clean the World, an organization in Orlando, Fla., that recycles soaps and leftover plastic bottles collected through its partnerships with 8,000 establishments.
  • Like grocery bags and straws, the miniature bottles of toiletries and cosmetics that many guests swipe from hotels are in the sights of legislators and hotel establishments who are trying to reduce the environmental impact of plastic waste.
  • dskomorowsky on 04 Sep 19
     
    This is a smart move, both from a environmental and a cost cutting perspective as refillable containers will likely reduce costs over the long run. Marriott has been looking at replacing this process for years (Marriott Banning Little Shampoo Bottles By 2020 Associated Press - https://www.nbcnews.com/business/business-news/marriott-banning-little-shampoo-bottles-2020-n1047116) However, even Marriott admits that it doesn't have the process right yet. There will be a significant impact to smaller operators whom 1) Will be challenged with an additional increase in cost for new dispensary options 2) Have less access to big brand economy of scale purchasing which specialized dispensary products will require. Though this is as a policy almost a foregone conclusion, there seems little doubt that extensive thought has to be put into the impact on operators as a whole, and the customer made cognizant of the fact that costs will rise due to this change.
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Is there a future for the GDS in a modern travel industry? - Blog - WHM Global - 0 views

www.worldhotelmarketing.com/...ure-gds-modern-travel-industry
shared by corrie242 on 11 Sep 19 - No Cached
  • A GDS is a network that facilitates automatic transactions between travel service providers like airlines, hotels and travel agencies. They have traditionally been used to provide services, rates and products to consumers.
  • The main advantage of being on a GDS is that it gives anyone selling travel products – including hotel owners with rooms to fill – a virtual marketplace on which to advertise them, meaning they are more likely to be sold to someone who wants them. It also means smaller, independent properties can bundle up packages such as those including accommodation, flights and admittance to a special event for a certain price and offer them straight up to their consumers.
  • Many airlines have also been criticising the lack of innovation within the GDS, which is preventing the airlines themselves from updating their business models to become more competitive against those that aren’t restricted by a GDS.
  • ...5 more annotations...
  • However, when the real internet did arrive, its advances started to pose a big threat to the GDSs that has never been as evident as it is today. Airlines in particular are now connecting directly to the consumer to reduce GDS fees – indeed, the lobby group Take Travel Forward estimates that airlines across the world are paying somewhere in the region of $7 billion a year in fees alone for GDSs.
  • A survey by Business Travel News suggested reliance on GDS channels will start to wane by 2020, while half expect their relevance to decline. CEO of Trip Bam Steve Reynolds opined that they won’t exist at all in seven years. Can GDSs evolve and survives clear that unless the GDS changes to meet the needs of a travel industry that is ever-changing, it may cease to be relevant and die completely.
  • GDS could continue to be relevant for travellers, particularly those travelling for business. People still need to comparison-shop quickly and easily, which a GDS enables them to do while continuing to meet their duty-of-care responsibilities at the same time.
  • GDSs will become a direct corporate booking tool as opposed to one used solely by travel agents and other industry insiders.
  • IATA study showed that airlines crave flexible platforms that offer them fare and product transparency, product merchandising, dynamic pricing and support for multiple transactions all at the same time, something a good GDS could still help them with. Perhaps it will be consolidation and the development of a consumer-facing product that helps to save the GDS in the 21st century.
  • corrie242 on 11 Sep 19
     
    This article highlights the benefits of GDS and how it is becoming obsolete to major airlines. Experts in the industry have been suggesting that the days of the GDS are numbered as technology evolves.
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Mobile Communication Trends Within the Hospitality Industry | News | Hospitality Magazi... - 0 views

hospitalitytech.com/ds-within-hospitality-industry
shared by afigu115 on 05 Sep 18 - No Cached
  • Now devices are evolving to keep up with the ever-increasing introduction of specialized mobile-applications for every field, particularly hospitality.
  • Push-to-talk over cellular (PoC) has already impacted wireless communications and hardware development with the introduction of Bluetooth equipped two-way radios, transitional gateways for hybrid systems and smart phone adoption.
  • Mobile apps are being developed daily to fulfill sector-specific needs and are easily accessible over internet (Wi-Fi)
  • ...4 more annotations...
  • PoC is a more affordable communications method than traditional land mobile systems,
  • Lately, new software technologies are acquired as fast as they’re launched.
  • Consequently, manufacturers are creating devices that look exactly like radios on the outside, but are really 4G phones on the inside.
  • Hardware devices that control multiple communication outlets at once, yet are smaller than ever before will soon emerge.
  • dtrak002 on 05 Sep 18
     
    Push-to-talk over celluar (PoC) has impacted wireless communications and hardware development globally in the hospitality industry. There is a growing rend toward the use of mobile messaging apps among hotels, casinos, stadiums, and other venues. The Internet of Things (IoT) has ultimately been the forefront of wireless innovations and mobile apps are being developed on a daily basis to satisfy sector-specific needs. Being easily accessible over Wi-Fi or broadband networks allow great reach and consistent connectivity. Manufacturers are staying relevant through developing joint solutions with other companies to meet end user demands. For example LMR radio and smart phone makers have been working with PTT app firms as well as network providers to satisfy the amount of PoC demand. The trend on replacing two-way radios with smartphones has been seen; however, some are reluctant to change. Some manufacturers have created devices that look like traditional radios but ultimately are just 4G phones on the inside. As soon as safety, productivity, and response time are improved and stable, this transition will become commonplace. In the very near future, through the use of Bluetooth technologies, hotels will send keys directly to smartphones for guests who wish to skip the check-in process.
  • afigu115 on 04 Sep 19
     
    This article reflects on how communication is now being done through our mobile devices. With so many innovations occurring with technology there are new ways to communicate. The introduction of wireless bluetooth has impacted the push to talk. It's important to keep up with the new innovations in order to stay relevant and not fall behind. The idea of merging devices, in regard to radio is the next big thing. I believe it's important to continue the trend of technology because it helps improve communication and customer experiences. Mobile-applications will at one point be assigned to a certain job and that's how communication will take place. For some it may be a bluetooth piece for others it may be a small microphone attached to the clothing.
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Here's How IoT Has Revolutionised the Hospitality Industry - 0 views

www.entrepreneur.com/...331792
shared by dskomorowsky on 11 Sep 19 - No Cached
  • IOT can be one of the biggest boons to the hospitality industry. You’ll be surprised to know that the number of internets connected “things” already exceeded our population back in 2008.
  • By 2020 this number is expected to reach 50 billion. A whopping $19 trillion is anticipated as cost-savings and profits from this investment.
  • According to the sources, of all the businesses that chose to implement IoT, 94% have already seen a return on their IoT investments.
  • ...7 more annotations...
  • Complete Personalization:
  • Connecting all the amenities and services, associated with a particular booking, to one application or device, can help us achieve our goal of personalization.
  • If all devices and appliances are connected to a single software or device, or to a designated software, even a minor fault can’t go undetected.
  • Better Monitoring:
  • Surveillance and Access Control:
  • IoT will also help to provide a safer environment for the guests. If all the surveillance devices are connected to one master device, the staff will get an instant alert of any unusual activity so that appropriate actions can be taken.
  • All of us should come together and adapt to this concept and technology for our own good. Hotels such as JW Marriott has already started incorporating IoT in their hotels.
  • dskomorowsky on 11 Sep 19
     
    This article outlines the tremendous potential of IoT implementation in the industry, with a specific look at India. Interesting to note that the number of devices connected had already exceeded the population of India when it was written and the writer comments that the projection is set for 50 Billion by 2020 (25x the population of India). Citing three major areas of application and impact: 1. Personalization - Enabling the guest to control their in-room preferences and providing the Hotel the opportunity to understand those preferences and provide better future service. 2. Better Monitoring - Ensuring product fault assurance and equipment monitoring 3. Surveillance and Access Control - Monitoring activity on key locks and access to multiple units on the same device. While I think this article speaks to the potential there was significant ground missing in potential applications and services that can and will be offered. It didn't discuss many set backs such as limitations to current IOS provision systems, such as requirement for stable Wi-fi or cell reception. 5G will make this even more complicated. Nor did it address the actual costs of implementation which will be significant, especially for smaller operators. However, it does bring to light the potential for the future.
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Everything you need to know about property management systems - SiteMinder - 0 views

www.siteminder.com/...ow-property-management-systems hospitality technology software
shared by tttiiinnnaaa1997 on 13 Feb 18 - No Cached
  • Here are five common property management system myths and why we think they’re unfounded…
  • 1. You think cloud-based technology is confusing or hard to use
  • The opposite is true. A PMS allows you to keep everything in one place and it can never be lost. You can access your data from any location so long as you have the Internet.
  • ...6 more annotations...
  • 2. You worry that sensitive data is insecure and vulnerable
  • With data in the cloud you don’t have to worry about viruses or bugs, and hacking is much less likely to succeed thanks to firewalls and authentication gateways.
  • 3. Your current software works just as well as cloud-based technology It’s unlikely this is true and even if it is, it won’t be for long. Cloud software is constantly being updated and evolved meaning users automatically get the benefits included in their monthly fee.
  • 4. You believe a web PMS is only suitable for large hotels The reality is that smaller or independent hoteliers are often stretched thinner than anyone. With less staff and more responsibility, the time and hassle saved by using a cloud-based PMS is vital and could be the difference between getting the bookings needed for maximum occupancy or losing revenue on empty rooms.
  • 5. You think hotel technology is too expensive Cloud-based systems are actually very cost effective.
  • There’s also no lengthy setup process and with the time you save using it, more resources can be directed towards increasing guest experience and revenue streams.
  • sliu043 on 13 Feb 18
     
    As we all know, all hotels need some variation of a property management system, which PMSs come in many different forms. In this article, the author has seen PMSs as a superior way to handle all these tasks with ease at hotels because of its ability to deeply integrate with channel managers, booking engines, and revenue management systems. However, there are still certain concerns over PMSs, and this author has clarified some rumors of the validity and cost effectiveness of PMSs in this article.
  • tttiiinnnaaa1997 on 03 Oct 19
     
    All hotels need some variation of a property management system (PMS). However they come in many different forms and are not all created equal. There are still properties trying to manage their business in a traditional way with books and ledgers, others are using server-based systems, while many used web-based systems. One of the most valuable things to a hotel manager is time, and money of course. The first two systems listed are a drain on both time and finances, while the latter has obviously become the optimal way to manage hotel operations. Cloud-based PMSs are a superior way to automate and accelerate all the important processes at your hotel such as taking and confirming bookings, managing reservations, generating bills and reports, check-in/out, room transfers, checking/editing availability, guest communication, the list goes in.
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Ebusiness And Its Impact On Hospitality Industry Information Technology Essay - 0 views

www.uniassignment.com/...formation-technology-essay.php
shared by l_symonette on 23 Jan 20 - No Cached
  • It encompasses e-commerce, which relates to buying and selling, but also includes servicing customers (i.e. business to consumer) and collaborating with business partners (business to business).
  • This new virtual marketplace allows small companies competing with business giants by just having a better web presentation of their products/services
  • online customers can enjoy a wider choice of products or services, more competitive prices, and being able to buy their favourite items/services from the sellers located thousands miles away
  • ...8 more annotations...
  • E-business is having a huge impact on the hospitality industry, an impact that looks set to continue. An increasing number of people are booking and viewing restaurants and hotel rooms online, and they are working with the smartest time-saving electronic systems.
  • Smaller travelling agencies, among others, are more interested in the application of Internet to gain certain competitive edges over their larger counterparts.
  • In the past, travel agents were used for not only travel plans but they also sold transports, tours and accommodation for suppliers. Travel agents were the most common source for booking hotel rooms and any other travel components.
  • The internet emerged and the World Wide Web was invented, linking the world into one global network. The emergence of the internet had a great impact on all businesses including the hospitality industry.
  • increased choice speed greater independence more information eg services, appearance, location, virtual room tours ability to compare prices increase in direct booking, less use of intermediaries
  • It has been reported that the online booking in the hospitality industry (including hotel/motel, airlines, travel packages, etc.) is increasing at a very rapid speed recently. An online hotel room booking has been increased by six times just during last four years (from 1999 to 2002) from $1.1 billion in 1999 to $6.3 billion in 2002. As a result, its percentage as of total annual bookings is increased over 400% - from about 2% in 1999 to 9% in 2002
  • technological barriers for business and customers e.g. slow connections, inadequate hardware, slow download times, staff resistance to change, lack of staff training, requirements for web maintenance inflexibility of business structure lack of business planning e.g. cash flow forecasting, marketing strategy poor website design security for payments (perceived and real)
  • Organisational issues e.g. business planning, staff development, recruiting new staff; customer education and awareness campaign; support issues e.g. government support, support for web design, dedicated technical support
  • l_symonette on 23 Jan 20
     
    The internet has allowed the Hospitality Industry to significantly grow, by bring their products , which is now easily accessible for customers.
14More

A viewpoint on GDS surcharges and the evolving airline distribution landscape | PhocusWire - 0 views

www.phocuswire.com/airline-distribution-landscape A view point on GDS surcharges and the evolving airline distribution
shared by hectorpachon on 28 Jan 19 - No Cached
  • The fact is that the current system is old. It’s been around since the 60s and it has serious flaws baked into its older mainframe approach. Not so long ago, research revealed security flaws in PNRs as used by the GDS, which meant they could be easily hacked.
  • This means that travel agents’ bookings are swayed by the airlines they have preferred agreements with. It earns them bonus payments if they reach a certain volume each year. This can skew the equation away from the traveler's best interests.
  • The fact is that three main players still dominate the global travel distribution system.
  • ...8 more annotations...
  • Recently, there have been disputes between certain airlines and the GDS.
  • Tensions between airlines and GDSs have been further exacerbated with carriers making more from unbundling their fares and then offering services like luggage, food and drink as add-ons. This move has been hugely profitable for airlines -- and has increased airline revenues by shielding these add-ons from middlemen.
  • European airlines have perhaps been most active in exploring models outside the GDS.
  • The fact is that it’s new technology that will guide and change the travel distribution system. Smaller players have more of an opportunity to create innovative solutions that do not involve the big three.
  • They have direct access to consumers and are pushing hard into selling travel. If Facebook opens up its user base of more than one billion people to travel companies you can imagine that many will jump on board.
  • Airlines have been heading towards a merchandising strategy for some time now, increasing profits and shifting from a service provider to a retailer.
  • However, there is no doubt that this is the path they need to take to grow and attract wider sales.
  • The fact is, in order to make these changes successfully they cannot be restricted by financial burdens, outdated systems and old technology. New platforms and systems need to be continuously developed to support them as the airlines’ business model evolves and passengers demand more from their carrier wherever they book their tickets.
  • mellakygg on 28 Jan 19
     
    Some argue that the GDS is a fair system. It it does enable travel agents and clients to access travel data, make price comparisons, access special rates and book travel. The big 3 Travelport, Amaadeus, and Sabre do generate billions of dollars of global travel sales for travel providers. The fact is though that the current system is old, dating back to the 60's, has serious flaws, and can be hacked. It is also biased as travel agents bookings are swayed by the airlines they have preferred agreements with, which can skew the equation away from the traveler's best interests. Having 3 Big players with a virtual travel monopoly is not an ideal situation. Carriers are fighting back and airlines are changing strategy. Tension between airlines and the GDS caused by disputes has European airlines exploring models outside the GDS. To make the changes successful they cannot be restricted by outdated systems, old technology or financial burdens.
  • pmcclain on 20 Jan 20
     
    It discusses the high fees of the GDS and the fact that their system needs to be upgraded. Also, the challenges airlines face with paying those fees and ways the airlines are making additional revenue without having to pay fees to the GDS.
  • hectorpachon on 28 Jan 20
     
    Due to the high fees some airlines were or are paying to the GDS companies, they are re-thinking their strategy to get more revenue out of the passengers, in order to mitigate the lost of revenue for not being anymore in an open GDS market like Amadeus. Amadeus knows they are the big gorilla in the market with a 44% of the share, compared to Sabre or Travelport, the other two leaders in the GDS market.
7More

Unattended POS Terminals - Technology That's All Around Us | DIGITAL EDGE - 0 views

digitalbanking.asseco.com/terminals-technology-around-us pos technology hospitality hotel software business tech travel solution mobile green
shared by mfont039 on 28 Jan 20 - No Cached
  • The time has come for great growth and changes in this segment, leading the existing cashless payment industry in a new direction.
  • Taking today’s technological capabilities into account, such situations should be a thing of the past; old machines are being replaced by new, sophisticated machines which offer a service that is always available and fast, making their use and our everyday lives easier in the process.
  • Unattended POS Terminals are also experiencing strong growth because they meet users’ demands and priorities.
  • ...3 more annotations...
  • Unattended POS Terminals and vending machines with the possibility of cashless and contactless payment are increasingly common, for example in launderettes for the payment of laundry services and purchase of cleaning supplies. Next are automatic carwashes which, along with cashless payment, also offer the possibility of purchasing other supplies such as window cleaning products, air fresheners or paper towels. Let us not forget about vending machines for food and drinks and those that offer other products such as earphones, cables or school supplies. Cashless payments are also unavoidable on highways.
  • their use is simple and speeds up the payment process, and adding to this the fast-growing trend of contactless payments, Unattended POS Terminals are finding their users and their purpose very quickly and easily
  • As the main driving forces of this industry, banks issue clients with contactless cards which enable fast and simple payments of smaller amounts by touching the card against the terminal without entering a PIN. Such micropayments are the key benefit of Unattended POS Terminals on vending machines.
  • mfont039 on 28 Jan 20
     
    This article relates on the growth and efficiency of cashless & contact-less payment systems which are now part of the unattended POS systems. Their use allows for a fast & easy service and prevent people form worrying about whether they have enough change to pay for the parking meter or for the candy bar form the vending machine. The best part is the fact that the payment card can be placed nearby the device and the transaction can be processed; no need to put in a pin number and risk getting any financial information stolen.
1More

Redcar cyber-attack: Council using pen and paper - BBC News - 0 views

www.bbc.com/...technology-51504482
shared by aleliason1992 on 16 Feb 20 - No Cached
    • aleliason1992
      aleliason1992 on 16 Feb 20
       
      This article is about cyber security. I liked this article because it demonstrates cyber attacks on a smaller scale that still shows a massive inconvenience to those who do not back up their data and do not have their security systems up to date. it is clear to me that the easiest attacks of the future are cyber based and to leave yourself vulnerable to save a few bucks is a thing of the past.
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How technology and eco-friendly practices are helping short-term rentals go green | Pho... - 0 views

www.phocuswire.com/rt-term-rentals-sustainability technology hospitality business solution green
shared by lavendersheshe on 05 Feb 20 - No Cached
  • The short-term rental industry faces a unique set of challenges when it comes to sustainability.Unlike hotels, where services like housekeeping and recycling are centralized on-site, rental homes are dispersed over a given region, which can make streamlining operations in an eco-conscious way somewhat difficult.
  • sustainability and operational efficiency are effectively the same thing.
    • lavendersheshe
      lavendersheshe on 05 Feb 20
       
      The hospitality industry uses sustainability as strategy to lower costs and reducing wasteful consumption through smart initiatives
  • keyless entry and smart temperature control to adjust the thermostat when properties aren’t in use.
  • ...7 more annotations...
  • With smart thermostats, "it will save property managers money, but ultimately it creates a better guest experience
  • City Relay says, as part of its sustainability initiatives, it primarily uses technology to streamline communication channels. "That way, people don't have to congregate in a central space or drive across London to have a face-to-face meeting to get things done," says Helen Skeen, senior brand and content manager.
    • lavendersheshe
      lavendersheshe on 05 Feb 20
       
      Sustainability can be integrated into everyday operations in the simplest forms such as this example of taking advantage of communication technology to avoid driving all the way to the company to conduct meetings.
  • Having those digital lines of communication [through programs like Slack and Trello] is essential to being able to do the job, but also making sure that in doing that job, we're not wasting resources and increasing pollution
  • According to Airbnb, 88% of its hosts incorporate some form of green practice into their hosting, with 59% providing recycling, 39% providing information about public transportation, 47% providing bulk toiletries and 40% using green cleaning products.The company says it has seen an “overwhelming desire” from both hosts and guests to take steps to support sustainable travel, and Airbnb provides a toolkit for hosts with environmentally friendly tips.
    • lavendersheshe
      lavendersheshe on 05 Feb 20
       
      It is also important to take the time to educate people that host travellers in their homes different ways of promoting a sustainable stay.
  • being aware of the fact that - at least in the short-term - it's going to cost your business more.”
    • lavendersheshe
      lavendersheshe on 05 Feb 20
       
      For smaller companies that provide short term rental platforms it may be costly in the beginning to initiate sustainable practices but in the long run it would provide better results.
  • City Relay aims to educate guests and hosts about sustainability efforts with information in house manuals and through marketing materials and in the booking channel
  • , Airbnb is creating a new program that will offer $100 million to local initiatives around the world over the next 10 years. The grants will “focus on projects that promote cultural heritage, economic vitality and sustainable communities and demonstrate clear local impact
  • lavendersheshe on 05 Feb 20
     
    AirBnb and City Relay discuss how they are implementing sustainability in the short term vacation rentals that host travellers in their business platforms. Sustainability has become a very important trend in tourism which travellers highly consider and these businesses see sustainability as a way of increasing operational efficiency.
10More

Why Switching to a Cloud-Based PMS Could be a Good Idea | Hospitality Technology - 0 views

hospitalitytech.com/d-based-pms-could-be-good-idea pms idea hospitality technology switching
shared by yuqiongliang on 16 Feb 20 - No Cached
  • Very few hotel owners found their way home to the Cloud.
  • That means that approximately 70% of hotels still run operations on an on-premise PMS.
  • many hotel chains and larger franchises have not yet taken to the cloud. Instead, the majority of hotel cloud users are the smaller and mid-range independent hotels.
  • ...6 more annotations...
  • Cloud systems mostly sell on a subscription basis and don’t include any maintenance costs.
  • he amount of time taken for migrating to a cloud system is somewhere between 15 days to a month. When it comes to historic data, it can be easily saved and used for predictive insights.
  • cloud PMSs are generally super easy to learn and are designed thoughtfully. With clear and easy guidelines on how to perform tasks and usually dedicated account managers, the whole experience of maneuvering around the product is simplified.
  • With the number of organizations trusting their data with server services like AWS, Microsoft Azure, IBM cloud and even Google, you can rest assured that your data is in good hands
  • Certain cloud systems enable integrations to various third-party hospitality tools like channel managers, revenue management systems, ERPs, accounting and reputation management systems to name a few.
  • Cloud systems ensure that all these tools function in a well-controlled ecosystem and in sync with each other. It can also boil down to personal preference.
  • yuqiongliang on 16 Feb 20
     
    Here are 8 common questions and concerns among hotel executives wanting to know more about the use of cloud computing at their property.
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