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E-Waste: Five Billion Phones to Be Thrown Away in 2022 - 0 views

  • In the past two months, Apple, Google, and Samsung have all launched their newest devices with the hope of getting consumers to upgrade ahead of the winter holidays. However, the companies and their clients may also be adding to a growing environmental problem—namely, that of electronic waste or e-waste.
  • The International Waste Electrical and Electronic Equipment (WEEE) announced last week that in 2022, 5.3 billion mobile phones will be thrown away
  • Precious minerals not extracted from waste electronics, such as the copper in wire or the cobalt in rechargeable batteries, have to be mined. This further adds to the ongoing problem.
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  • These devices offer many important resources that can be used in the production of new electronic devices or other equipment, such as wind turbines, electric car batteries or solar panels—all crucial for the green, digital transition to low-carbon societies.”
  • Official United Nation’s data indicates that the world generated a staggering 53.6 million metric tons in 2019 alone. Of that, only 17.4 percent was recycled.
  • Τhe International Telecommunication Union has set a target to raise that to thirty percent by next year. The reason is because e-waste is one of the “fastest growing and most complex waste streams that affects both human health and the environment, as it can contain harmful substa
  • To improve conditions, the International E-Waste Management Network, run by the U.S. Environmental Protection Agency (EPA) and the Taiwan EPA, held a workshop for eleven countries in 2018.
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    This article addresses the growing environmental, financial, and political issues involved with e-waste. It provides predictions on the future of e-waste if it continues at its dangerous rate. An analysis of e-waste and how it can be reduced is also included.
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Augmented Hospitality: How AI, AR, and VR Are Shaping the Hospitality Industry - 1 views

  • • The thriving $570 Billion hospitality industry is augmenting itself by integrating AR in hotel industry with the $31 Billion Augmented Reality industry.
  • • The $30 Billion VR industry is projected to value over $110 Billion by 2025 and hospitality will undeniably be a major shareholder.
  • • Over 70% of travel agencies along with over 60% of hotels have adopted AI in its entire magnificence.
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  • interactive hotel rooms with maps pinpointing local attractions and places of interest.
    • akopp008
       
      Examples of realities of AI and AR working know a days in real life inside the industry.
  • Best Western hotel group collaborated with Disney
  • 1. Tourist Info
  • AI-powered facial recognition tech to perform seamless check-ins.
  • children to see them enjoy the room with Disney characters as their roommates.
  • smart hospitality” is expected to rise above 25% by 2021.
    • akopp008
       
      technology int he industry will increase tremendously the next few years
  • Tours
  • AI to deliver in-person customer service
    • akopp008
       
      AI can reach to give a contact less check in and recognition
  • customer simply has to smile at a kiosk to get their check-in
  • keys would be sent to their smartphones via Bluetooth
  • • As a response to COVID, the sector is looking to automate some sections of their business.
  • 2. Gamification
  • Automation helps the business achieve operational efficiency as well as protects them from disruptions.
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    This article gives a great explanation of how these technologies are changing the industry. AR giving the guests a 'try it before you buy it' experience where guests can virtually visit a hotel room, and walk around 360. With the projections of how the demographics will travel and their demands, millions are now being spent on adding these technologies from the booking process though the entire guest cycle. Major hotel brands have begun implementing AI,AR and VR into their product offerings which shows there will be no slowing down anytime soon.
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    AI, AR and VR have increased their technology and their purposes inside the hotel industry over time. However because of covid and the necessities it got more trendy and became more useful. Know a days all of these technologies are used in many ways from helping the operations, to providing clients with a seamless and contact-less experience, with creating experiences for kids, showing details of the amenities in a hotel, tours to make reservations and unique opportunities to grow. These technologies will change tremendously in the upcoming years and will change completely the way the hospitality industry operates and how clients interact with it.
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    This article foresees the benefits of Ai, AR, and VR technology within the hospitality industry. It also provides statistical analysis of revenue and customer expectation. Additionally, it gives a prediction of innovations to come.
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The Future of Restaurants in 2022 & Beyond | SevenRooms - 1 views

  • what’s next for the restaurant industry? Which innovations and restaurant consumer trends will we see next? What will guests expect from restaurants, bars and nightlife venues?
  • Guests will expect moreThe digital experience will be more important than everConvenience will be a top priority for dinersOnline ordering is here to stayAutomation will be key to scaling hospitality effortsData will be critical to retaining guests
  • Guests will have high expectations, but restaurants will have a difficult time meeting them due to rising food costs, shifting pandemic-related situations and labor shortages. 
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  • 54% of guests believe that an online reservations system is the most important technology feature a restaurant can offer.
  • customers crave convenience, and they will continue to expect it in the years to come.
  • Personalized convenience is a restaurant consumer trend the hospitality industry will see in 2022 and beyond. Future-proof your restaurant:
  • Future-proof your restaurant
  • Online ordering is here to stay. If your restaurant doesn’t offer convenient takeout and delivery options, you can bet that your customers will satisfy their cravings with your competition.
  • In the very near future, automation will not only help restaurants keep up with demand and daily operations, but it will also help them do things that just aren’t possible otherwise
  • When you have information about your guests – such as their dining history and preference
  • You will be able to attract them with targeted marketing offers that speak to those habits and preferences.
  • Diners will crave a level of hospitality that not only gives them what they want, when they want it, but that also personalizes offers and makes it easier for them to decide when to make a reservation or what to order
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    This article briefly describes predictions in trends for the future of restaurants in 2022 and beyond. The most commonly used trends to implement are: -Higher expectations in guest satisfaction -Digital platforms for things such as online reservations -Personalized convenience to feature relevant products to the consumer -Online ordering that offers both takeout and delivery -Automation in operations and marketing such as the usage of customer relationship management (CRM) -Guest data to target market offers
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Cloud Computing Continues to Transform Hospitality - RTInsights - 1 views

  • Just like databases in the early 90s allowed hotels to manage large numbers of reservations and requests efficiently, cloud solutions offer the chance to remove common frustrations and frictions across the entire ecosystem.
  • Reduce cost: Cloud services allow hospitality industries to pay only for the services they need. Cloud computing also puts smart building management into reality, as well as facilitating projects and maintenance.
  • Improve experiences: Cloud services also provide flexibility in services by allowing staff to operate from anywhere, as an example. Guests also receive the same flexibility to manage their needs from anywhere.
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  • Build responsive infrastructure:
  • Cloud Security
  • Cloud reliability The hospitality industry wants to know that they aren’t adopting another solution that will prove obsolete in just a few years.
  • Even if it’s no fault of the establishment, customers will remember frustration reconciling a bill or having to wait a long time for check-in. The cloud adds a layer of protection against minor hiccups in their experience.
  • Personalize guest offers: Captured data offers a wealth of information. Cloud computing helps hoteliers and other hospitality organizations provide customized experiences and responsive, convenient services.
  • Cloud computing can offer a seamless experience to customers while reducing obstacles to service from the staff side.
  • The Airline was able to improve customer service by providing an instant response to various customer requests and reducing wait times.
  • Pre-arrival: Cloud services capture data from the moment guests first interact with the company or service. The hotel, for example, can make a note of what services or rooms the customer looked at and offer suggestions for upgrades.
  • Arrival: When guests arrive, their information is saved and ready for each member of staff. This offers personalization right from the beginning.
  • The stay: Knowledge of previous stays provides insight into customer preferences. A hotel may address mistakes right from the beginning or identify missed opportunities. Personalization continues with upsell offers that happen as the customer continues to interact with the business.
  • Departure: Not only does the cloud enable a frictionless checkout experience with no surprises, but it can also follow up afterward to continue to nurture relationships and reward loyalty.
  • Preparation: Following guest stays, businesses can enable targeted follow-up. Cloud computing can also handle things like predictive maintenance to reduce downtime, especially during peak seasons.
  • The Hilton made use of cloud computing to monitor all locks within its properties.
  • It’s only one instance of the Hilton’s shift to cloud computing. It has digitized rooms and created a type of mission control for everything from entertainment to ordering room service.
  • Cloud services can offer the full security expertise with automatic updates that the hospitality industry needs to keep information secure.
  • The cloud provides a real end-to-end solution for hospitality that brings back the excitement of travel. In an industry facing stiff competition, this type of solution could be a differentiator for success.
  • Companies can choose a provider familiar with the nuances required for hospitality excellence and reap the benefits of an end-to-end experience.
  • Cloud services allow hospitality industries to pay only for the services they need.
  • Cloud services also provide flexibility in services by allowing staff to operate from anywhere
  • Moving to cloud operations also allows the hospitality industry to scale.
  • In that case, cloud services allow a smooth transition with a central line of communication.
  • Cloud computing helps hoteliers and other hospitality organizations provide customized experiences and responsive, convenient services.
  • cloud solutions offer the chance to remove common frustrations and frictions across the entire ecosystem.
  • rigidity causes issues in connectivity and service. When the internet goes out, or a system goes down, operations cease.
  • Staff can work from anywhere, change devices if necessary, and mitigate the risk of lost or unsecured information.
  • The Hilton’s Room Lock Problem
  • The American Airlines Integration Challenge
  • The space continues to evolve, offering new ways to ingest, process, and protect customer data. And it’s this free flow of data that will allow the hospitality industry to move into the new era of the industry.
  • Use of cloud computing in hospitality continues to evolve, offering ne
  • w ways to ingest, process, and protect customer data.
  • cloud solutions offer the chance to remove common frustrations and frictions across the entire ecosystem.
  • Cloud services also provide flexibility
  • Cloud services allow hospitality industries to pay only for the services they need.
  • operate from anywhere,
  • cloud services allow a smooth transition with a central line of communication.
  • provide customized experiences
  • Staff can work from anywhere
  • he cloud adds a layer of protection against minor hiccups in their experience.
  • security is built-in.
  • Cloud computing can offer a seamless experience to customers while reducing obstacles to service from the staff side.
  • personalization right from the beginning.
  • address mistakes right from the beginning or identify missed opportunities. Personalization continues with upsell
  • handle things like predictive maintenance to reduce downtime
  • this type of solution could be a differentiator for success.
  • It has digitized rooms and created a type of mission control for everything from entertainment to ordering room service.
  • reducing wait times.
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    Cloud computing has come a long way. The hospitality industry is quickly incorporating cloud computing services for guest satisfaction and productivity of employees. The article shares several real life examples where cloud computing were beneficial.
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    As we know, cloud computing is becoming the new norm and is the future for technology but is also transforming the hospitality and tourism industry. Cloud computing allows the hospitality industry to improve travel experiences, provide personalized offers, and also helps the industry reduce cost. With so many advantages, there are some cons of cloud computing that may pose as an issue such as the security and reliability that comes with using cloud computing. However, the pros outweigh the cons and if cloud services can overcome those barriers, the hospitality industry will reach new heights not seen in previous years. With the implementation of cloud computing in the hospitality industry, it will provide a travel experience like no other from start to finish, literally.
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    This article discusses the impact that the integration of cloud computing has had on the operations and growth of the hospitality industry as a whole. Companies are optimizing their usage to help them carry out daily tasks while using data and sharing to provide the best guest experience possible. The article also goes into detail regarding the steps being taken by companies to prevent data theft and downtimes. One aspect of the post that I found to be extremely interesting was how it walked me through the integration of cloud computing in every step of guests' stay from pre-arrival to departure.
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    Cloud computing is the future whether businesses want it to be or not. With the growth of technology, we need to embrace one tool that is become very developed, cloud computing. It gives more efficiency to businesses who need to know more about their clientele and also can provide information and data that humans could never do. It gives a more personalized experience to each guest while organizing data much faster than on a excel sheet that stuff have to manually update. It improves experience and reduced cost for business as well. It allows information to be reached anywhere and business can be taken home or traveled with. It brings a new level of security to businesses and customers and allows more flexibility in service in the hospitality industry.
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    Cloud computing transforms hospitality by a offering seamless experience to customers while reducing obstacles to service from the staff side. It also offers individualized, quick solutions in an industry that is highly competitive.
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On-demand Wellness Software Market | Cloud-Based Segment Growing Immensely and Expected... - 1 views

  • The On-demand Wellness Software Market is projected to grow at a solid pace during the forecast period.
  • The advancement of digital transformation initiatives across multiple industries is expected to drive the worldwide On-demand Wellness Software Market during the study period.
  • The report covers the revenue, sales volume, price, historical growth, and future perspectives in the On-demand Wellness Software Market.
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  • North America is expected to hold a considerable share in the global On-demand Wellness Software Market.
  • GlamSquad
  • Soothe, Inc
  • The growing number of On-demand Wellness Software Market players across regions is expected to drive market growth further.
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    This new report is forecasting cloud-based wellness software to be a good financial investment. It is predicted to grow at a solid pace thru 2030. This research is based on the diverse market and detailed analysis from 2017-2021. Some of the top companies covered in this report offer services from in-home massage to health beauty services on-demand. Cloud-based services such as these offer digital technology access at a low start-up cost.
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Capital expenditure management to drive performance | McKinsey - 0 views

  • companies that reduce spending on capital projects can both quickly release significant cash and increase ROIC
  • As the cost of capital goes up, discipline in managing large projects will become increasingly important.
  • organizational drivers that impede capital expenditure management affect all stages of a project life cycle, from portfolio management to project execution and commissioning.
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  • essential to identify strengths, areas of improvement, and the value at stake.
  • capital expenditure management leaders face similar challenges to those in other functions that have already undergone major productivity improvements: often these challenges are not technical problems but instead relate to how people work together toward a common goal
  • organizations have a significant opportunity to fundamentally improve project outcomes by rethinking traditional approaches to project delivery
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    Businesses may optimize the life cycle of a capital expenditure project by concentrating on three areas: capital strategy and portfolio optimization, project development and value enhancement, and project delivery and construction. Organizations must develop a transparent and carefully evaluated baseline and capital budget that provides a clear knowledge of the total capital expenditure budget for the next years, as well as realistic cost and time predictions for the organization's portfolio of capital projects. While claims on capital projects are relatively prevalent, smart management may keep them under control and allow owners to retain considerable value.
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AI in the hospitality industry: Benefits, applications, and use cases - 1 views

  • Science-fiction once claimed that humans would one day live together with robots who would make our lives easier.
  • In recent years, AI is becoming increasingly vital in the hospitality industry owing to its capacity to do traditionally human tasks at any time of day. This might save hoteliers a lot of money, minimize human mistakes, and allow them to provide better service.
  • Customer service is especially important in the travel sector, as hotels often live or die depending on how they treat their clients. The options for improving this element using AI are nearly limitless, ranging from improved personalization to targeted recommendations.
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  • The introduction of AI has drastically altered hotel operations. The tremendous number of jobs that front-desk employees are expected to handle demonstrates how different the situation would be without artificial intelligence.
  • A phone system with AI can intelligently route calls. Basic queries can be answered by chatbots on the internet. Remote check-in systems that are AI-connected can allow customers to check into their rooms using a smartphone app without ever having to stop at the front desk
  • To use the data you have on your hotel’s behalf, you must first sort, organize, cleanse, parse, and transform it into something that humans can understand. To put it another way, you must find a means to delete inaccurate or duplicated data, arrange it so that it makes sense, and then present it in a human-readable style, such as charts and graphs.
  • AI, on the other hand, enables personalization on a far deeper level, affecting the very core of the guest experience. It also helps you save time, money, and effort by enhancing efficiency.
  • For example, an AI chatbot linked to your Facebook Messenger can answer queries from visitors and collect basic information to save in your database. This information can then be utilized to tailor future interactions with the guest. You might design special offerings that cater to their specific needs, such as child-friendly accommodations, all-inclusive stays, or experiences that include a hotel room as well as tickets to nearby events or shows.
  • AI may assist you in ensuring that you get it right while also increasing efficiency and accuracy. You won’t have to look very hard to find proof of this. You almost certainly employ both a property management system (PMS) and a point of sale (POS) system. Both of these use AI to assist you to handle bookings, offering add-ons, and adding them to customers’ bills, among other things.
  • Artificial intelligence embedded in the software you use every day, such as your PMS and POS, allows for greater efficiency, a stronger relationship with your visitors, and, ultimately, greater hotel success.
  • Hilton Hotels’ First Robot Concierge, Meet Connie.
  • AI chatbots, for example, have been popular on social media platforms to allow customers to ask questions and receive near-instant responses, 24 hours a day, seven days a week. Hotels benefit from this because it allows them to achieve response speeds that are nearly difficult to achieve through human-to-human interaction.
  • Predict passenger flow using predictive analytics and machine learning to avoid airport overcrowding.Based on the current operational state, as well as prior data and patterns, machine learning can be used to assess the probability of delayed departures.By studying typical baggage mishandling and breaking points, conditions, and settings, developers can leverage machine learning skills construct a virtual assistant to proactively track baggage.
  • AI and machine learning can be used to incorporate real-time feedback into workflows. This can help assess whether or not a guest is happy with their room.
  • RPA is capable of automating dull and repetitive operations. AI is capable of detecting demand patterns, forecasting corresponding prices, and even calculating human resource requirements.
  • Hospitality businesses can use AI and machine learning to determine which aspects of their loyalty program appeal to clients and which are deal breakers. By examining emotional activity, sentiment analysis (which uses Natural Language Processing) can help organizations comprehend positive, negative, and neutral viewpoints.
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    This article details the increasing and already abundant role that AI technologies are playing in the day-to-day operations of hospitality companies. It goes into depth about how these advancements are using analytical data to provide a better guest experience while also taking information from outside sources to focus on aspects of the operation that need improvement or things that are being well received. The process of AI implementation has also allowed for the customization of guest experience allowing guests to be catered to 24/7 offering insights and calculated suggestions.
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The Rich World's Electronic Waste, Dumped in Ghana - Bloomberg - 0 views

  • the Agbogbloshie dump, a wasteland dotted with burning mounds of trash in Ghana’s capital, Accra.
  • Up to 10,000 workers wade through tons of discarded goods as part of an enormous, informal recycling process, in what has become one of the world’s largest destinations for used electronic goods.#lazy-img-360452765:before{padding-top:66.70212765957447%;}
  • Burns, back problems, and infected wounds
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  • respiratory problems, chronic nausea, and debilitating headaches
  • —brought on by the hazardous working environment and toxic air pollution.
  • smashing up old computers and televisions in search of valuable parts and burning insulated cables to recover copper.
  • The Agbogbloshie dump is a result of the world’s increasing demand for electronic equipment as consumers continually upgrade their devices and throw out the older ones.
  • The e-waste problem could expand into a global health crisis,
  • significant proportion of this electronic waste is sent, often illegally, from the West to developing countries across Africa and Asia.
  • Around 50 million tons of electronic waste, or e-waste, is being thrown away each year, according to a report published this year by the United Nations.
  • figure is projected to double by 2050.
  • only 20 percent of e-waste is thought to be recycled appropriately.
  • The rest “ends up in landfill, or is disposed of by informal workers in poor conditions,” the UN found.
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  • “E-waste is a growing global challenge that poses a serious threat to the environment and human health worldwide,”
  • In Ghana, the waste arrives via the Port of Tema, 20 miles to the east of the Agbogbloshie dump.
  • They are often labeled as secondhand consumer products, health experts said, so they are not strictly considered waste.
  • “There are skin diseases and ailments [at Agbogbloshie], but the worst problem here is respiratory illnesses, because the amount of pollution here is so high,”
  • the quality of air is terrible
  • “The workers can’t do anything about it because they have to earn a living, so it’s a trade-off. They earn money but their health suffers.”
  • These health risks are entering the food chain. The Agbogbloshie area is home to one of the largest food markets in Accra, and haggard livestock roam freely and graze on the dumpsite.
  • Agbogbloshie contained some of the most hazardous chemicals on earth.
  • One egg hatched by a free-range chicken in Agbogbloshie exceeded European Food Safety Authority limits on chlorinated dioxins, which can cause cancer and damage the immune system, 220 times over.
  • about 80,000 men, women, and children subsist from the Agbogbloshie dump, living either on-site or in the adjacent slum.
  • Ghana imports about 150,000 tons of secondhand electronics a year,
  • an international treaty that since 1989 has forbidden developed nations from carrying out unauthorized dumping of e-waste in less developed countries.
  • It is very important the issue of waste export to developing countries such as Africa and other countries in transition should be looked at critically.”
  • The German development agency GIZ is in the midst of delivering a €5 million ($5.5 million) project to build a sustainable, efficient recycling system at Agbogbloshie, as well as a health clinic and football pitch for workers.
  • But as the world’s appetite for electronics keeps growing, preventing the illegal dumping of electronic waste and the devastating impact it has on places like Agbogbloshie will prove an even greater challenge.
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    The effects of electronic waste dumping in the Agbogbloshie dump in Accra, the capital of Ghana. It also talks about the health issues workers suffer from working there, and the problem is predicted to get much worse than it already is.
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10 Industry Experts' Picks For The Hottest Tech Trends Of 2023 - 1 views

  • things
  • 10 things to look out for in the business and consumer technology realms this year—and in the tech industry specifically—and why these developments will have such an impact.
  • shift toward technologies and initiatives that quickly drive efficiency.
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  • major investments in connected car technologies designed to utilize cars for payments.
  • This new wave of AI can perform sophisticated tasks that until recently only humans could do
  • Transparency offers opportunities for more value to be captured and for it to be equitably distributed
  • no-code tools
  • more personalized content
  • fully embrace digital health.
  • a lot of transformation over the next five years in industries that depend on text-based content
  • ’ll see the development of business analysts with data science certifications and data scientists with business acumen
  • More Development Of The Metaverse
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    The article "10 Industry Experts' Picks For The Hottest Tech Trends of 2023" discusses the technologies which are predicted to trend for both businesses and consumers over the course of 2023. The trends include a shift in technology that drives efficiency; reliance on no-code tools such as Wordpress and Shopify; next generation AI that can perform task such as natural language processing; image recognition and decision making; technology that is able to create value to business and consumer through transparency; advanced car technology such as contactless payment version for cars; personalized content; advancements in digital healthcare; ai-generative tools; analyst who bring both science and business skills; and lastly advancements in the Metaverse.
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Solar Powered Energy Management for Hotels - Forbes - 0 views

  • Solar Powered Energy Management for Hotels
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    Engergy always be the top cost generator in hotel expense. Hundreds of new technology is developed to control the cost of energy consume and provent guests' oversmart on wasting. Zenros Smart Engergy is a new energy management system for hotels. It is predicted that the system can save at least 35% in HLP cost.
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    Solar Powered Energy Management for Hotels "Hotels consume massive amounts of energy and use 50% more energy than a similar sized residential building despite having only 55% occupancy rates on average. " "Energy costs are the ghighest fixed expenses for hotels fafter salaries. It is very important for hotels to save energy  The article started by mentioning the most widely used sensor system. And smart energy management solutions are quite expensive and sometimes even impossible to be retrofit old hotels.  ZENROS is a new solar powered energy management system. It is believed  to be able to save at least 35% in HLP costs. It is connected to the room controller and use Zigbee Smart Energy, a panel wireless communication system to control all the electrical devices. This combination of solar energy and wireless enables restoration in most hotels, even the ones without electrical grid nearby. 
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Galla POS develops platform for tablet-enabled menus | mydigitalfc.com - 0 views

  • With eye on serving the hotels and restaurants, Hyderabad-based start-up Galla Pos has developed a platform for tablet-enabled menus and billing. It is now in talks with an Indian mobile handset maker as well as a few Chinese players for the hardware (tablets) for embedding its software.
  • In the first phase, Reddy said the effort will be to reach out to hotels in Hyderabad and later to other cities in Andhra Pradesh and Bangalore. There is a lot business potential. The same concept can be used for small food joints and grocery stores, he said, adding the company will look to provide platform on a monthly rent or for a one time fee.
  • “As the business model matures, the basic platform could be given free, while we will charge for analytics, predictions and other tools that will be built into this,” he said. At present, it is processing orders from a handful of hotels but is seeing more queries coming. Typically, a small hotel is taking about four to five licences-only the first licence is priced higher and the subsequent ones at a fraction, he said.
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    As this article mentioned, for convenient menus and faster billing, Galla Pos run a platform. It introduces how to use this technology and this device will bring down the cost of the handset. In addition, visuals and various menus will assist customers to order faster and better, especially for the foreigners. As a Chinese, if the restaurant provide visuals or more description of the menu, it will help me to understand the food better. This concept will apply in more hotels later and small food joints or grocery stores. I like this idea and I believe more and more industries will apply for it because it provides better quality of service to assist the job of employees and make everything new and effective.
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Travel trends and predictions. Debate on the future of sustainable tourism; a vision fo... - 0 views

  • If I walked into a high street travel agent today, the first question I would be asked is 'Where do you want to go?' I've always thought that this was the wrong question: it isn't the 'where' that's important, it's the 'why' and the 'how'. I want to go on holiday to re-charge my batteries or to reconnect with myself. Sometimes I want to meet new people or to discover and learn about another place and another culture. When deciding what my next holiday will be, I try to place the focus more on what I need from the holiday and what I can give back to destinations and local people.
  • This new way of travelling could be described as 'deep' travel.
  • Tourism will no longer be dominated by Westerners either. We'll see residents of India and China becoming more mobile than ever before from a leisure perspective.
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  • By 2020, we'll also see the majority of hotels getting their produce, employees, materials, services and the like from sources within their immediate vicinity. I refer to this as 'hyper-local' sourcing.
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    This article is based on the new trend of traveling & what the travel agents need to stay aware of. Climate change and global warming is on the rise and the majority of the people are starting to make a change. Yes, people are switching vehicles to fuel efficient but are starting to recycle a lot more but people are also changing their traveling motives. Instead of spending a week in the sun at a luxury resort, travelers are wanting more of a cultural experience and yearning to learn about other ways of life. There is a shift in activities which people are starting to take up. A more personal and low key tour of a family or small village is the ideal excursion now. Travelers are also taking into account the carbon emissions they are producing while traveling to their destination. Traveling by train or boat is making a come back instead of flying or driving.
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Keep your rooms secure from door lock hackers - 0 views

shared by Omar Shalaby on 02 Jun 13 - No Cached
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    Following a robbery at a Houston hotel in which thieves exploited security flaws in Onity locks first revealed at the Black Hat conference in July, Hotel Management spoke with Todd Seiders, director of risk management at Petra Risk Solutions and former director of loss prevention at Marriott, for tips on how hoteliers can keep their rooms secure.
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    Though this was posted in January, I can still remember the situation like it was yesterday. Of course news articles tend to reach the public later than the issue arises; however, we try to be on top of our game. We heard rumor of the break-ins happening, so we did our research and actually found videos on You Tube on how to create the hacking device and use a dry erase marker to conceal the microchip. It was ridiculously simple, yet a huge threat to the entire industry. We called Onity immediately and had our locks all updated with the new software and hardware to prevent the issues. It was a ridiculous charge per lock for them to come out and manually fix them all, which wasn't at all in our budget, but definitely worth the security increase. That's where there is a problem. Most hotels didn't predict this kind of an issue, so it wasn't accounted for in their budgets. Some are willing to spend the extra to ensure safety and security, but some would prefer to do the "mail-in" procedure to get the motherboard replaced for free. That being said, most hotels do not carry an entire second set of locks, I would estimate 10-20% of the number of rooms is the number of extra locks on hand at any given time, functional or not. So, this process takes up quite a bit of time in doing it in the "mail-in" way, as it would take a minimum of 6 shipments to get all locks replaced. That is beyond time consuming and way too long to wait for this important of a matter. I hope all hotels are done with this by now, but still something for everyone to keep in mind while travelling. Always use your deadbolts and privacy locks, never leave your valuables in plain sight, use the in-room safe or safety deposit boxes where available, and use your instincts. Even as a guest, you can still follow the 5 foot rule and greet everyone you see, not only to be nice or courteous, but also to try and weed out the potential thieves!
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GDS Will Evolve Into 'Value Creation Hubs,' Harteveldt Says - 0 views

  • Airline distribution will migrate from global distribution systems to “value creation hubs” over the next five years, according to airline and travel industry analyst Henry Harteveldt.
  • Value creation hubs, or VCHs, will be aggregators that enable extensive airfare and product transparency, dynamic pricing, and rich merchandising and retailing,
  • “The GDSs have served airlines well for many decades,” Harteveldt wrote. “GDSs’ security, reliability, speed and accuracy are among the best in any transactionally based industry. “
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  • Airlines want more flexible, robust commerce platforms built on contemporary software and architecture,” Harteveldt wrote.
  • “Airlines want commerce platforms that can support extensive fare and product transparency, dynamic pricing, rich basic and ancillary product merchandising and retailing and the ability to reliably and securely process the massive volume of shopping sessions.”
  • The airlines also believe that new providers who enter the airline distribution and commerce space will generate more competition and better selling solutions,
  • They will use the new-generation commerce technology infrastructure that powers airline CRS/PSS host systems and e-commerce solutions, thus reducing the need for lengthy, costly disruption in a conversion to a new passenger services system.
  • Like GDSs, value creation hubs will be designed to support high-frequency, high-volume shopping.
  • value creation hubs will be developed with the database-commerce operating and business environment in mind and will be designed to provide extensive fare and product transparency, support dynamic pricing and enable rich merchandising and retailing.
  • A key difference between GDSs and VCHs will be the business level at which they operate. Unlike GDSs, which work with individual airlines, VCHs will be developed for each major alliance – Oneworld, SkyTeam and Star Alliance.
  • Because the VCHs will operate at a “group” level, rather than at a single-airline level, the VCHs will house a “community link,” similar to the common platform operated by Amadeus, which will function as the “hub of the hub,” he said.
  • An important distinction between the GDS and VCH models will be the commercial relationship with subscribers, including agencies and other intermediaries.
  • Does this mean GDS companies will disappear? No, Harteveldt said.
  • Value creation hubs, or VCHs, will be aggregators that enable extensive airfare and product transparency, dynamic pricing, and rich merchandising and retailing, Harteveldt predicted in a white paper on “The Future of Airline Distribution.” The paper was underwritten by IATA
  • They will use the new-generation commerce technology infrastructure that powers airline CRS/PSS host systems and e-commerce solutions , thus reducing the need for lengthy, costly disruption in a conversion to a new passenger services system.
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    This article is explaining how Henry Harteveldt, an airline and travel industry analyst, believes that GDSs will evolve into value creation hubs, or VCHs, over the next five years. He believes GDSs have served airlines the best among many transactionally based industried; however, many areas of airline marketing, sales, distribution and e-commerce are looking for more. He specifically states that airlines are looking for "more flexible, robust commerce platforms built on contemporary software and architecture", as well as "commerce platforms that can support extensive fare and product transparency, dynamic pricing, rich basic and ancillary product merchandising and retailing and the ability to reliably and securely process the massive volume of shopping sessions." VCHs will be used to support the high-volume, high frequency shopping, similar to GDSs, and the system will the new technology that powers airline CRS/PSS host systems, reducing the need for costly conversion disruption.
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POS Software Trends 2013 | Top Stories | | Hospitality Magazine (HT) - 0 views

  • Any technology investment is a balancing act. Roll out a new technology and run the risk that something better (more affordable, durable, simplified, etc.) will soon be developed. Or wait for “something better” to come along at the risk of being a bit too far behind the competitive curve.
  • On the supplier side, many vendors have already rolled out or will release some form of mobile-ready solution in 2013. Mobile advancements cover both consumer-facing and employee facing. Vendors’ R&D in cloud-based POS should start to come to market in 2013.
  • Online ordering is the number-one choice for the second year running, and in fact slightly more than half (51.2%) of all restaurant operators in our survey named it the POS feature they’d most like to invest in for 2013. Interest in mobile phones for ordering and payment is spiking, too, with 48.4% of restaurant operators adding it to POS shopping lists. Cloud computing saw the biggest jump, and is desired by 36.2% of restaurants in our survey (a jump of 17 percentage points over 2012).
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    With cloud computing such a big hit in all levels and industries, restaurants are also shifting their approach from more customer service, less techonology investment to vice versa. This article summarized the upcoming trends, features in demand and purchsing plans for POS in 2013.
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    This article discusses some of the POS trends that restaurants will be making in 2013. Restaurants have been more dedicated to customer service than technology investment, but that has started to change. Technology advancements over the years have motivated restaurants to into looking into changing their current models of operations. In the case of POS systems, suppliers have made many advancements to positively impact the customer experience. Mobile POS, social media, and tablet hardware are only a few of the advancements suppliers have made to create interest within the restaurant operator community. Restaurant operators were asked what they were looking for in innovations. Online ordering was the number one choice, and mobile phone features were on the list. Cloud computing continues to rise in the interest of restaurant operators as well. Out of all of the operators surveyed, only 19% said that they had no plans to make any changes to their POS systems. Some of the restaurants said that they would be moving on the a new POS vendor while other said that they plan to stay with their current vendor. No matter the choice investment in new POS technology is not going to slow down. More restaurants are taking risks and diving into new technology and "testing" the new product. There is a strong desire within the restaurant community to have new POS technologies.
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    Hotel operators are looking to better POS system which can positively impact the customer experience, increasing hotels innovation and investment. There are two trends of 2013 POS: more platform innovations, and overall purchasing plans. For the suppliers, they will make some forms of mobile-ready solution of POS. The new technology of cloud-based POS is also being brought to market. What is more, tablet hardware, social media will be integrated into the POS. POS Features in Demand In HT's survey, we know that most restaurants desire for more advanced POS technology. And online ordering is the number-one to be upgraded in the next year for them. They also Interest in mobile phones for ordering and payment. Cloud computing has a biggest jump, which is desired by 36.2% of restaurants. For the POS Purchasing Plans, most operators need add new functionality, features or modules to current POS software. More restaurants are investing in POS technology. A third of all restaurants are in a "testing and research" phase for POS upgrades. There are many specific Predictions and Plans in different companies, for example, integrating mobile applications into POS, more interactive options, simpler points of contacts, online ordering for mobile devices, Apps accessible from any phone at any time, personalization, recognition, rewards and outstanding, etc.
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    This article analyzed what POS can bring to nowadays' hospitality industry and forecast the future trend. Any technology investment should be a balancing act. All the hotels should make specific forecast and plans about their designing about their POS.
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The Future of Organization's Computer Network Security - 1 views

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    Consider of one the most important factors of computer network through internet, security, business can be attacked from both inside and outside the company network. Therefore, computer network security is very important to prevent and protect the organization from internal and external attacks. This research paper talks about the importance of computer network security, the current situation and the future trend. It focus on the Delphi technique installation in the future corporations, which is designed as a group communication process that aims at conducting detailed examinations and discussions of a specific issue for the purpose of goal setting, policy investigation, or predicting the occurrence of future events. Common surveys try to identify "what is," whereas the Delphi technique attempts to address "what could/should be". I learnt about this technology on a graduate course Meeting and Convention, the certificate of Delphi is an requirement in the convention industry right now, and I think it will be widespread used in the future.
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E-Marketing - 0 views

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    This article mainly talked about the e-marketing system called exa's e-marketing system. First of all, the article explained what the e-marketing is. It said the E-Marketing can provide businesses and advertisers with an easily customized, efficient form of marketing to complement existing advertising strategies and close in on the elusive and profitable interactive market. Then, it use the email as a example. Email campaigns supply proven, measurable results and can take your current marketing campaign to the next level. After the basic understanding of the e-marketing, the article tries to tell you why we should use the e-marketing system. According to the research, Email has been actively integrated into the daily lives of the everyday consumer. Approximately 1.4 billion email accounts were active as of 2009 with that number predicted to rise to 1.9 billion by 2013. In addition, the article tells some benefits of the e-marketing. First, Speed: messages are delivered straight to the recipients' inboxes, instantly. Then, Reach and Penetration: overcomes geographical parameters that exist with other communication methods third, Ease and Efficiency: messages can be distributed to multiple recipients at the click of the mouse. Fourthly, Low Cost: requires minimal investment to set up an appropriate technical system. At last, Targeted: allows you to target specific recipient groups and reach a defined, engaged audience.
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How future mobile device usage can give your hotel a competitive advantage | By Maria F... - 1 views

  • Organisations that aren't actively making use of technology trends will find themselves increasingly struggling to compete as their competitors capitalise on the advantages that technology offer, and new, more innovative players enter the space making technology core to the experience.
  • For hotels, we have already seen the ability to make room reservations from mobile devices become commonplace, but by 2017 PwC predicts that at least two-thirds of hotels will allow mobile check in. And from there, the sky's the limit.
  • But most importantly, when the user is making use of their mobile to interact with a hotel, they are providing that hotel with data on their preferences, for example, how they use the hotel's facilities. This information can then be used to personalise the experience – perhaps by offering discounts to favourite services or hotel restaurants, or providing the customer with a favourite drink ready-chilled in the bar fridge on their return visit. This personalised level of service is shown to resonate with customers and improve their experiences.
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  • The hospitality industry is investing a great deal of time and energy in learning how to track, monitor and interact with customers on social media.
  • For smaller hotels and chains, cloud computing such as SiteMinder's Channel Manager and TheBookingButton can handle a large proportion of the technical side of things for a low, flat monthly cost. For larger organisations that might want to handle the technology internally, the ability for technology investment to strengthen guest loyalty, incentivise return customers, increase average daily rate (ADR), and improve the revenue from hotel services is a proven return on investment that can't be ignored.
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    Being ahead of the curve in IT investment can assist in an increase in ADR's and occupancy percentages, which translates to revenue. Mobile technology can assist streamline the guests' check-in/check-out process and offer other amenities via mobile technology. Social media technology offers a plethora of information for marketing and revenue management purposes as well.
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