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duyingli

The Fundamentals of Networking | IBM - 0 views

  • Network security policies balance the need to provide service to users with the need to control access to information.
  • Security includes isolating network data so that proprietary or personal information is harder to access than less critical information.
  • Network topology Network topology refers to how the nodes and links in a network are arranged.
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    This article gives the concepts and examples of computer networks, introduces the working principles of computer networks, and gives common types of computer networks. In addition, network security issues are very important, and the article also provides measures to improve network security.
YIZHE YANG

LGR - Computer network development - 1 views

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    In this paper a computer network is defined to be a set of autonomous, independent computer systems, interconnected so as to permit interactive resource sharing between any pair of systems. An overview of the need for a computer network, the requirements of a computer communication system, a description of the properties of the communication system chosen, and the potential uses of such a network are described in this paper.
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    The goal of the computer network is for each computer to make every local resource available to any computer in the net in such a way that any program available to local users can be used remotely without degradation. That is, any program should be able to call on the resources of other computers much as it would call a subroutine. The resources which can be shared in this way include software and data, as well as hardware. Within a local community, time-sharing systems already permit the sharing of software resources. An effective network would eliminate the size and distance limitations on such communities. Currently, each computer center in the country is forced to recreate all of the software and data files it wishes to utilize. In many cases this involves complete reprogramming of software or reformatting the data files. This duplication is extremely costly and has led to considerable pressure for both very restrictive language standards and the use of identical hardware systems. With a successful network, the core problem of sharing resources would be severely reduced, thus eliminating the need for stifling language standards. The basic technology necessary to construct a resource sharing computer network has been available since the advent of time-sharing. For example, a time-sharing system makes all its resources available to a number of users at remote consoles. By splicing two systems together as remote users of each other and permitting user programs to interact with two consoles (the human user and the remote computer), the basic characteristics of a network connection arc obtained. Such an experiment was made between the TX-2 computer at Lincoln Lab and the Q-32 computer at SDC in 1966 in order to test the philosophy.' Logically, such an interconnection is quite powerful and one can tap all the resource of the other system. Practically, however, the interconnection of pairs of computers with console grade communication service is virtually useless. Firs
jennifer amador

ITG NETWORKS : Visitor-Based Network and Phone System Solutions for the Hospitality Ind... - 0 views

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    ITG Networks provides multi-product technology solution at the new Residence Inn by Marriott on Pittsburgh's North Shore. Wexford, PA April 15, 2010 - Kratsa Properties awarded ITG Networks a multiple product contract to install and support Kratsa's technology solution for the new Residence Inn by Marriott, a 148,500 square foot, extended stay hotel offers luxury suites on Pittsburgh's North Shore, within walking distance to Heinz Field, PNC Park and a variety of bars and restaurants. Adjacent to PNC Park's home plate entrance, on the corner of West General Robinson Street and Mazeroski Way, this 10-story hotel will provide an array of the latest digital amenities. When the hotel opened its doors on April 5th guests had mobility with a business-class, wireless, high-speed Internet access (HSIA) solution throughout the property. This solution provides secure, plug n' play access. Wireless is available throughout 180 suite-style rooms and all common areas. Wired Ethernet is also available in all guest rooms. Each desk is equipped with a convenient pull-through desk hub and 10' Ethernet cable. For added convenience, the hotel lobby offers a large social laptop table with twelve built-in Ethernet and power outlets. With a complete understanding of the Marriott requirements ITG was able to engineer the overall network to use common networking gear for both Voice and Data. Kratsa Properties now has a system that will both cost less to operate and offer the features and functionality the company requires to meet its customer service goals. Summary: This company provides mobility internet throughout a property, and in this case is the Residence Inn Marriott with 180 suites. ITG Network works hand in hand with different companies to integrate the property management system. Nevertheless, ITG is a full service management development company whom helps with the maintenance of the hospitality industry properties
Gerardo Collado

Targeting hotel networking, Ruckus unveils 802.11n Wi-Fi wall switch, PoE line - Cablin... - 1 views

  • Douglas Rice, Executive Vice President and CEO of Hotel Technology Next Generation (HTNG), a non-profit industry trade association. "Beyond that, the hospitality market clearly sees the enormous benefits that an IP-based network brings in delivering a better guest experience, new services that will drive customer loyalty and better staff productivity across their hotels."
  • Ruckus contends that, for many existing hotels, Ethernet cabling is sparse or not available in every guest room. Even in locations such as the front desk, conference rooms, meeting spaces and business centers, Ethernet ports and wireless connectivity is limited.
  • The wireless provider maintains that, according to industry estimates, running a single Ethernet cable can cost up to $250 per guest room. When Wi-Fi access points, network switches, and other infrastructure products essential to running a computer network are added that cost can rise to $500 or more per room.
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  • For many hoteliers, notes Ruckus, Wi-Fi has been an afterthought to the wired network with access points being retrofitted throughout the property to provide a base level of wireless connectivity to guests. But as many new services and hotel devices embrace IP as the preferred method of connectivity and management, the requirement for a unified wired and wireless network has quickly become a necessity.
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    This article explains the company, Ruskus Wireless, which has introduced a powerful Wi-Fi Wall switch, called ZoneFlex 7025, with elevated speeds of 802.11n, available for the United States' and European market. This product can offer hotels with the feature of multiple IP service over a single wireless at a minimal cost per room. According to Douglas Rice, Vice President and Chief Executive Officer of Hotel Technology Next Generation: "the hospitality market sees enormous benefits that an IP-based network brings in delivering a better guest experience, new services that will lead to drive customer loyalty". This type of technology will allow for hotels to integrate their Internet enabled devices to connect to a single wireless network. Eliminating the limitations of Ethernet cables will improve the areas of guest services, and conference rooms enhancing the experience for guests. Multiple hotels do not have the infrastructure to provide the feature of wireless access throughout their facility, considering the current technological revolution; it has become more of a necessity for hotels to provide this option for their guests. This type of Wi-Fi wall switch will help reduce the cost and complications associated with implementing network services. Fundamentally, Wi-Fi is a common amenity that multiple guests request in every level of travel purpose, which many hotels should implement if their benefit will outweigh the cost.
anonymous

Insiders suspected in Saudi Aramco cyber attack | SciTech | GMA News Online | The Go-To... - 0 views

  • Hackers from a group called "The Cutting Sword of Justice" claimed responsibility for the attack. They say the computer virus gave them access to documents from Aramco's computers,
  • The hacking group that claimed responsibility for the attack described its motives as political
  • the group said Saudi Aramco was the main source of income for the Saudi government, which it blamed for "crimes and atrocities" in several countries, including Syria and Bahrain.
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  • According to analysis of Shamoon by computer security firm Symantec, the way the virus gets into networks may vary, but once inside it tries to infect every computer in the local area network before erasing files to render PCs useless.
  • Yet those sources say such protections could not prevent an attack by an insider with high-level access.
  • insiders were implicated in just 4 percent of cases last year.
  • The hackers behind the Shamoon attack siphoned off data from a relatively small number of computers, delivering it to a remote server
  • Because the virus wiped the hard drives, it is difficult for Saudi Aramco to determine exactly what information the hackers obtained.
  • The Shamoon virus is designed to attack ordinary business computers
  • . It does not belong to the category of sophisticated cyber warfare tools
  • Saudi Aramco has said that only office PCs running Microsoft Windows were damaged. Its oil exploration, production, export, sales and database systems all remained intact as they ran on isolated and heavily protected systems.
  • It is standard industry practice to shield plant operating networks from hackers by running them on separate operating systems that are protected from the Internet.
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    Saudi Arabias national oil company, Aramco, was attacked by a computer virus, Shamoon, and it is suspected that an insider or employee assisted the hackers. The virus spread through the network and infected about 30,000 PC business computers and wiped their hardrives. This is one of the worst attacks against a single business. The hackers who claimed responsibility, The Cutting Sword of Justice, were politically motived. The companies more important documents including plant operating networks were not affected by the virus because they were on a separate and higher security network. Recently, other Middle Eastern natural gas firms with relations to Saudi Arabia have been hit by cyber attacks. Because the Aramco hackers admitted their motives against the Saudi Arabian government income sources, I think that all the cyber attacks may be politically motivated. As a Middle Eastern oil company with relations to Saudi Arabia, this is a major indication to take precautionary measures and increase network security. This attack demonstrates that no matter how much security you have in place, if an insider is willing to assist hackers or provide hackers with necessary information, you are no longer protected. It would seem imperative that employees with this access are chosen carefully or network access is very limited.
Yuri Kim

AirTight Rated "Strong Positive" in Wireless LAN IPS Marketscope Report by Leading Indu... - 1 views

  • Gartner has rated AirTight "Strong Positive" in its 2012 Marketscope for Wireless LAN Intrusion Prevention Systems.
  • "Just like wired networks, wireless networks need to be monitored to both proactively detect vulnerabilities to accelerate mitigation and to quickly detect security incidents to support rapid incident response."
  • organizations will continue to struggle to embrace Wi-Fi access and various smartphones and tablets while tackling the security challenges of these unmanaged devices.
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  • to automatically detect and classify all wireless devices on the network in order to apply appropriate security policies to prevent any unauthorized device access to the network regardless of authentication credentials.
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    AirTight that is the provider of wireless intrusion prevention (WIPS) rated very positively in 2012 Marketscope for its prevention systems. In today's developed Internet based society, wireless networks are getting significant and using universally with the people's demand for convenience. Wireless networks are, of course, more convenience networks than wired networks, but they are obviously less secure. Because of this fact, the wireless networks users need to consider the security vulnerabilities, and take a proactive approach to detecting the vulnerabilities and responding security incidents quickly. This is AirTight who provides the tools called WLAN IPS for the users in order to help them solve these growing concerns. To be specific, AirTight systems provide both on-premise and cloud WIPS and secure WIFI access to detect and classify all wireless device on the network automatically. By doing so, they can forbid unauthorized devices from accessing the network. I feel that sometimes, the companies or people try to overlook the significant risks because of the conveniences. The wireless networks security might be also one of these kinds of risks. Therefore, I think the systems offered by AirTight are helpful for the companies or people to keep their sensitive information safely.
guanhuahao

Hospitality Network Guide: How Hotels Can Help Employees | Cvent Blog - 0 views

  • Hilton and Wyndham help furloughed workers with access to other jobs
  • how hoteliers can get involved and build a resilient hospitality network of their own
  • Building a powerful hospitality network for your employees and connecting them with the tools they need to succeed is an important element of resilience and recovery.
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  • Offer education and training
  • Connect employees with alternative work
  • Provide hospitality networking opportunities
  • Set up a relief fund
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    This article explores what hotels can do for their employees using the network. Some hotels used the network to help employees in need during COVID-19, such as helping furloughed workers with access to other jobs, helping employees use this time to learn skills, and so on. Hotels also building a powerful network for employees in order to connect them with the tools they need to succeed, expect can successfully recovery.
kaseyfl9568

Importance of Computer Networking & Security | Your Business - 1 views

  • networking brings with it security threats which, if mitigated, allow the benefits of communication to outweigh the risks. Risks of poor security to your business network include theft, intrusion and even destruction of digital property.
  • Programs can actually be written which will divide a task evenly between computers connected to a network, decreasing the time needed for that task
  • Companies, organizations and even homes use an intranetwork -- or intranet -- to communicate between devices
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  • the point where “intra” meets “inter” is where security comes in to play.
  • Encryption scrambles the bulk of a data transmission, and can only be unscrambled by the parties involved.
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    Advantages and Risks of Networking Operating Systems NOS help connect people at a much faster and more organized rate than pen and paper- even email. But with this, there are threats that can come with this convenience. It is important to know the precautionary measures to take and when done properly, how with risk, can come reward. But if measures are not taken properly, the reward can be greatly sacrificed by data being stolen, information being taken and destruction of digital property. We learned that the server can communicate a lot of data to individuals at different locations at once and how this becomes a very big advantage and allows for an increase of productivity. There are also more ways to communicate data with technology as the intrAnet. This allows for a company to use their network to communicate messages between their devices. But when the inter-network is mixed with the internet, the security can become compromised.
robfitzpatrick

As tech transforms the hotel business, network performance is critical - 3 views

  • he changing demands of travelers that have put technology at the center of the lodging experience.
  • wireless connectivity is what guests desire most
  • well-performing WiFi was “essential to their stay,
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  • 89 percent of guests “deciding where to lodge based on free reliable WiFi,
  • access to connectivity is now literally the first thing brands should be delivering to guests.
  • Poor guest WiFi can result in negative guest satisfaction
  • consequences
  • ncluding loss of repeat customer business, poor online reviews, managers not getting bonuses, or worse, loss of franchise.
  • global hotel brands now connect their various branch or franchise locations via a corporate Wide Area Network (WAN) that supports many of the critical tools hoteliers need to both keep guests happy and the lights on.
  • hotel guests have little patience for bottlenecks at the front desk.
  • hotel networks need to support an almost countless number of apps -- from business-critical tools to a guest’s Instagram account
  • f IT can retire their physical legacy network infrastructure, they’ll no longer need to exhaust resources to support hardware
  • drawbacks
  • ack of visibility
  • IT teams lose that visibility when they rely on cloud
  • IT will need a monitoring solution that delivers visibility along each network path to pinpoint the actual cause of the issue and to resolve it.
  • comprehensive network performance monitoring solution
  • any performance monitoring solution
  • is able to account for ALL of the apps leveraging network capacity.
  • This includes the personal apps of guests using a specific locations WiFi
  • breaks down the barriers to visibility across the network where issues hindering performance could be hiding.
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    The article starts off by addressing the most essential desire of the modern traveler, which is well performing WiFi. Based on a study in 2018, 89% of guests decide where to stay based on free reliable WiFi. This makes access to connectivity the top priority hospitality firms should be looking at for their guests. Poor WiFi experiences can lead to negative guests satisfaction which leads to a loss of repeat business and poor guest reviews. Connectivity also plays a crucial role in the operation of the business. As more business applications move to a wireless or cloud base, the need for strong connectivity increases. This allows room for new innovations to enhance the guest experience. A front desk agent can now check someone in on a cell phone rather than a desktop. This enables you to greet the guest at the door and complete a check-in while in route to their room, eliminating the need to wait in the lobby. Another benefit is with the advent of cloud computing, a hotel can reduce their hardware costs by not having to have a LAN at each property. They can run a centralized cloud server that all properties can log into. This also eliminates the need to have dedicated IT staff at each location. A major issue with this though is that IT loses visibility of the local delivery path of the network. This makes it difficult for them to locate and resolve issues that might happen, such as slow WiFi speeds. They are then challenged to develop a network performance monitoring solution that can account for all the apps working off the network, including the guest's, to gain visibility to be able to troubleshoot when issues arise. I think moving to a cloud based system to reduce hardware and labor costs will become standard for large hospitality firms. For brands with thousands of properties, this can be a great way to reduce expenses. There are certainly challenges that go along with this new technology, however I believe the ROI to be greater and I can see these companies m
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    I can see these companies making the initial investments to perfect this method. You already see it in a majority of software applications moving to a cloud/web based system. This helps to greatly reduce hard drive storage needs and makes the programs accessible from anywhere. In this post-covid environment, remote accessibility has become a necessity.
anonymous

Managed WiFi Hotel Solutions, Benefits, Features | Blueprint RF - 1 views

  • Yet, adding IoT solutions or hosting large conferences may strain your existing system. Your tech amenities won’t deliver a high return on investment without a stable and secure wireless network.
  • Overseeing your WiFi system is a full-time job. It requires time and financial resources to update infrastructure, replace old equipment, and patch firmware.
  • Fortunately, managed WiFi providers solve your wireless dilemma with tailored recommendations.
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  • What does managed WiFi mean? With managed WiFi, you outsource your wireless network to a third-party vendor.
  • Hotel owners switch to a managed WiFi service to preserve time and financial resources while providing a secure and reliable guest WiFi network. Managed solutions offer features, like reporting options and capital planning assistance, that support your current and longterm goals. 
  • In short, your managed WiFi network runs seamlessly in the background. Your IT team isn’t overburdened with infrastructure improvements. And management has access to advanced analytics and reporting features to adjust bandwidth and predict future needs. 
  • Enterprises turn to managed service providers for their “skilled human resources, infrastructure, and industry certifications.”
  • With managed WiFi services, your provider develops a secure wireless network and monitors it 24/7/365. You pay a monthly fee, which helps you avoid unexpected expenses.
  • For many hoteliers, the best part of a managed WiFi service is that you can simply call for help. Your provider remotely evaluates your system. They perform updates, identify hazards, and work with you to troubleshoot minor issues. From afar, a managed WiFi provider can even boost a nearby signal as a temporary patch during a device outage. For challenging problems, a certified technician visits your location and resolves the issue. 
  • The system learns, tracks and adapts to your guest and property needs without forgoing essential security and privacy protocols.
  • top managed WiFi providers also offer options like:  Conference management features handle VLAN configurations, bandwidth shaping, extra ports, and even online scheduling and resource guides for events.  24/7/365 customer support services assist your hotel staff and hotel guests for positive experiences with your high-speed wireless network. 
  • It no longer makes sense to employ a full staff to manage your hotel’s wireless network. Instead, partner with a reputable managed WiFi service provider dedicated to the hospitality industry.
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    The author presents the argument that optimum performance of a hotel's wi-fi network is critical to a hote and that the demands of IoT, large conferences and the need to update infrastructure require constant oversight. It is argued that outsourcing the hotel wi-fi network to a managed WiFi provider has many advantages over placing the burden and responsibility on the hotel IT team. In my opinion, the article makes a strong case for engaging a managed WiFi provider. What would have been a useful addition to the article is how hotel's should go about managing and overseeing the provider that they engage.
nathaliro

Top Benefits of Networking for Hospitality Industry Professionals - 0 views

  • . Gain Confidence
  • You have the chance
  • to refine and distill your responses that you can only learn through practice
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  • ever hurts to practice your
  • We human being are social creatures
  • answers
  • . Build Friendships
  • re you going to be friends with everyone you get to know through networking? No, of course not
  • Yes, friends are more likely to give each other referrals, but that's not the greatest benefit.
  • what do you do or where are you studying, before a networking event.
  • Learn From Others
  • One of the great advantages of networking is the chance to learn from the experiences of those who have gone before you.
  • Take advantage
  • by asking for their advice and listening to any tips they may offer.
  • . Access to More Opportunities
  • Yes, this does fall under lead generation, but it is actually a massive benefit of networking
  • it is not usually something that happens right away
  • The leads you get from networking may have an immediate impact on your career, but it is the other benefits of networking that will make a real difference over the course of your life.
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    This article is very specific about the benefits of networking. Gave you some 4 good point of what to do and get some benefits from Networking.
Xueling Wang

Hotels Benefit from Remote Network Monitoring | Hotel Wifi Blog - 0 views

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    Since few hotel chains can afford a professional staff to monitor the entire computer network and their guests have little tolerance for slow internet services, remote monitoring technology coming out to allow specialists to evaluate every network component and make changes. Reports are provided from the remote monitoring services at regular intervals. Changes made to the configuration and traffic routing will allow the hotel executives to see the many services that are required to run the network at optimal levels. Recommended upgrades can be conducted before the network performance degrades. 
Melisah Miller

Hackers Lurking in Hotel Networks - 0 views

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    This article is about the wireless networks within hotels today and how there are many hackers that are breaking into the hotels networks. It discusses how hackers target hotel networks more than any other destination in previous years, and that what is even worse is that the hotels that have been hacked didn't have any knowledge of the hacking that has been done for more or less than 160 days. This article also gives insight of some of the possible things to do to prevent hacking from happening.  I feel that this article although it is 3 years dated, is of great importance to most hospitality industry businesses. There is much information that is stored and transported through many networks that can cause a company to loose everything they have worked for if put into the wrong hands. 
Jia Zhu

Cvent Delivers $3.4 Billion in Meetings Business to Hotels through First Half of 2012 |... - 0 views

  • Cvent operates the number one marketplace for group meetings business in the world and has driven $3.4 billion in meetings spend through the Cvent Supplier Network through the first half of 2012 – a 50% increase over 2011.
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    Cvent, the world's largest cloud-based provider of event management, venue selection and web survey solutions, operates the number one marketplace for group meeting business in the works and has driven $3.4 billion in meeting spend through the Cvent Supplier Network through the first half of 2012. The strong network provided by Cvent gather the international booking outside of North America and increase 42% meeting volume based on its strong network. Vice President of Sales for the Cvent said the network bring all market participants together and to improve the sourcing process and deliver value for everyone invloved. The value includes more than 200,000 hotels and special event venues worldwide, providing one-stop shopping for meetings buyers and sourcing professionals. The network also extends suppliers' reach to new customers helping hoes maximize their existing sales & marking resources and increasing their opportunities overall. Cvent also developed a platform hotels can use to help hotels develop response templates to provide faster answers to planners, allowing hotels to pre-populate RFPs with basic information and clone responses to common requests. It also proactively guides planners, helping them create better RFPs by, for example, sending a warning prompt when a venue cannot satisfy a request such as number of sleeping rooms.
Yanique Coach

10 Tips for Computer Network Security - Life123 - 0 views

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    Having a good network security eliminates viruses and you are less vulnerable to identity theft or malware that can ruin your data. It is good t run regular weekly scans to ensure that your machine is not infected. It is also good to update the anti-virus programs and the operating systems to ensure that you computer is protected against the latest threats. Using a firewall will help to protect against malicious software and prevent people from traveling through your network connection. With router security, by using a strong password protection people won't be able to get access to stealing your data and this will improve security. Using a computer network suite such as Norton or McAfee is a good option because they have a variety of software, including anti-virus, firewall, identity protection and back up features. They all work together to protect your computer from threats.
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    Sometimes, virus comes from the misoperation of the staffs. A lot of times, when the anti-virus system warns the user of the computer, most people will not spend too much time reading and thinking about the warning. Then they pay make wrong choice so that virus are downloaded to the computer.
Fesal Alanazi

Travel brands on social networks: What's not to "Like"? - 1 views

  • travelers who are active on online social networks are as likely to "follow" or "like" a company as they are to post general comments or photos on a social network
  • social networks, smartphones and other mobile devices. According to the report, it is critical for travel companies to connect and engage with consumers who conduct travel-related activities on social networks
  • an overwhelming majority of online travelers in the U.S. 'like' or 'follow' companies on social networks such as Facebook and Twitter,"
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    this article basically talks about the relationship between travelers who are active on social network and their favorite brands. Also, it shows how social networks, smartphones, and other mobile devices is a critical for travel companies.
Qianlin Wang

Data Security Basics: Five Security Issues All Hotel Operators Need to Know | hospitali... - 0 views

  • This article looks at the top five issues facing hotel operators and what actionable steps can be taken to decrease the likelihood that your business will be stung by data thieves.
  • Franchise operators need to be aware, however, that an improperly configured RMA is vulnerable to data compromise attack by hackers. 
  • Transaction volume, brand recognition and the potential for sensitive data retention are all factors that make hotels (particularly franchise networks) juicy targets for hackers seeking to exploit insecure networks via the Internet. 
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  • Hotel operators need to know that passwords, designed to keep criminals out, can also be a vulnerability in the absence of proper controls
  • Thanks to wireless networks, guests can speed though the check-in process, expedite valet parking and send room service orders directly to the kitchen.  At the same time, hotel operators should recognize that criminals can leverage improperly secured wireless networks to steal cardholder data and should implement strategies to thwart these efforts. 
  • Despite all best efforts, data compromise events can occur and every hotel operator should have a plan in place. Prompt action must be taken by hotels or restaurants that have experienced a suspected or confirmed security breach to help prevent additional exposure of cardholder data and ensure compliance with the data security requirements. 
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    The article discusses five issues that hotel operations are facing, and how to decrease these issues in regards to data thieves. The first security issue discussed is "Remote Access", the article states "Many hotel operators and franchisors use remote management applications (RMAs)". This enable easy access to manage multiple locations downloads; conduct sales polls, and other systems within multiple companies. A advices to remote control issues are to change vendor default settings, in which you can create unique user IDs and complex passwords. Another advice is to "Configure the RMA", in which users are only allowed to connect to known MAC/IP. I personally don't think that creating a unique ID or account password may solve this issue, but allowing connection capability to a set IP/MAC is a wise intake. Although being able to just connect to a set MAC, will cause a limit on where and when you connect. The second security issue is "Network Security", many transaction volumes are being exposed, brand recognition as well; and that attract hackers. In order to reduce this problem, it is suggested that companies need to install and maintain a fire wall at all time. I agree with this other suggestion which is to Use outside resources to help identify new security vulnerabilities. This is great, because a company will be able to receive an outside outlook in regards to security. The last three issues that are on this list are: Password Management, Wireless Security, and Incident Response Plan. Overall it's evident that any system that has a password requirement is causing a major attraction towards security thieves. The suggestions within this article are great, but from my observation; many companies will have to put in time to track and monitor their systems. Systems can't allow to be left open without monitoring, and the internet is a lead way to all this, so any system that requires the internet must be monitored, and protected.
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    Technology enables service. That's the idea, anyway. In the hotel industry, thousands of companies worldwide provide hundreds of software applications to help hotels and hotel companies manage operations to provide better guest service. However, the hospitality industry continues to find itself targeted for damaging data compromise events by hackers. There are some good ways to decrease the attack of hackers. For example, Remote Access, many hotel operators and franchisors use remote management applications (RMAs).  Their ease of use in managing multiple locations makes them ideally suited to disseminate business downloads, conduct sales polls or survey inventory. RMAs are often packaged from vendors with default or blank passwords. Creating unique user IDs and complex passwords can reduce the risk of data compromise and help facilitate compliance with the Payment Card Industry Data Security Standards (PCI DSS). Another example is about Network Security, transaction volume, brand recognition and the potential for sensitive data retention are all factors that make hotels (particularly franchise networks) juicy targets for hackers seeking to exploit insecure networks via the Internet. The hotel can install and maintain a firewall at all times.  Disabling a firewall can put a business at heightened risk of Internet attacks and potential system compromise.
anonymous

What's Driving IT Investment in 2011? | News | Hospitality Magazine (HT) - 2 views

  • “Advances in wireless and mobile technologies, products and services are changing the landscape of the hospitality industry and how it operates,” says Craig Mathias, principal, Farpoint Group. “With a demanding client base equipped with increasing numbers of smartphones, tablet computers, notebook PCs and even rugged devices, successful hospitality IT organizations recognize the need to upgrade their existing WLANs to improve network reliability, capacity and coverage to support customer-facing applications, as well as internal services that enable their own mobile workforce and improve the guest experience.”
  • Elevating the guest experience
  • The Motorola Solutions 2011 Hospitality Market Barometer reveals that 91 percent of hospitality decision makers realize the increasing importance of mobile and wireless technology, while 78 percent recognize the role mobility plays in ensuring a competitive advantage for their business.
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  • Enabling operational efficiency
  • Empowering the mobile worker
  • Fifty-six percent of hospitality organizations plan to raise mobile investments to better equip their workforces, improve operational efficiencies and enhance the customer experience.
  • Advances in wireless and mobile technologies, products and services are changing the landscape of the hospitality industry and how it operates,” says Craig Mathias, principal, Farpoint Group . “With a demanding client base equipped with increasing numbers of smartphones, tablet computers, notebook PCs and even rugged devices, successful hospitality IT organizations recognize the need to upgrade their existing WLANs to improve network reliability, capacity and coverage to support customer-facing applications, as well as internal services that enable their own mobile workforce and improve the guest experience.”
  • Improved guest experience is the top driver for mobility investments, cited by 76 percent of hospitality venues surveyed. Hospitality decision makers are investing in mobile technologies to support customer-facing applications that improve guest services by handling wireless email, guest/attendee check-in, table-side order/payment or event ticketing, among others. Sixty-one percent of respondents plan to deploy some form of video capabilities, including video surveillance, video conferencing and streaming video, in public access areas such as lobbies. Fifty-eight percent of surveyed hospitality organizations deploying mobile technology today see improved customer satisfaction. 
  • Key facts from the survey
  • A recent Motorola Solutions, Inc. study uncovered that information technology (IT) spending in the hospitality industry is expected to increase in 2011, with guest experience cited as the top driver for investment.
  • The Motorola Solutions 2011 Hospitality Market Barometer reveals that 91 percent of hospitality decision makers realize the increasing importance of mobile and wireless technology, while 78 percent recognize the role mobility plays in ensuring a competitive advantage for their business.
  • Elevating the guest experience
  • Improved guest experience is the top driver for mobility investments, cited by 76 percent of hospitality venues surveyed.
  • Hospitality decision makers are investing in mobile technologies to support customer-facing applications that improve guest services by handling wireless email, guest/attendee check-in, table-side order/payment or event ticketing, among others. Sixty-one percent of respondents plan to deploy some form of video capabilities, including video surveillance, video conferencing and streaming video, in public access areas such as lobbies.
  • Fifty-eight percent of surveyed hospitality organizations deploying mobile technology today see improved customer satisfaction. 
  • Empowering the mobile worker
  • Fifty-nine percent of respondents currently deploying mobile and wireless technology witnessed an increase in employee productivity and efficiency, while 55 percent saw improved sales results.
  • Currently, the most popular applications on two-way radios are project management (51 percent) and collaboration (41 percent). Unified messaging and remote management/monitoring have the highest rate of planned deployments into 2012.
  • Among survey respondents, tablets and VoIP handsets are the top two mobile devices planned for new deployments by 2012.
  • Enabling operational efficiency
  • Seventy-five percent of hospitality organizations surveyed already have wireless LAN (WLAN) installed in their facilities.
  • “Advances in wireless and mobile technologies, products and services are changing the landscape of the hospitality industry and how it operates,” says Craig Mathias, principal, Farpoint Group. “With a demanding client base equipped with increasing numbers of smartphones, tablet computers, notebook PCs and even rugged devices, successful hospitality IT organizations recognize the need to upgrade their existing WLANs to improve network reliability, capacity and coverage to support customer-facing applications, as well as internal services that enable their own mobile workforce and improve the guest experience.”
  •   More than one third of survey respondents represent companies exceeding $1 billion in revenues. Responses came from the executive suite, IT functions and managers closest to the day-to-day implementation of mobile solutions.
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    "The Motorola Solutions 2011 Hospitality Market Barometer reveals that 91 percent of hospitality decision makers realize the increasing importance of mobile and wireless technology, while 78 percent recognize the role mobility plays in ensuring a competitive advantage for their business. As a result, hospitality venues are investing in new technology, as well as powerful wireless networks to handle greater data volumes and increasing demands for high-speed access from the customer and mobile workforce. "
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    This is a survey from The Motorola Solutions , it reveals how IT investment is gaining pace in hospitality industry. The resuults reveals that 91 percent of hospitality decision makers realize the increasing importance of mobile and wireless technology, while 78 percent recognize the role mobility plays in ensuring a competitive advantage for their business. As a result, hospitality venues are investing in new technology, as well as powerful wireless networks to handle greater data volumes and increasing demands for high-speed access from the customer and mobile workforce.
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    Widely utilization and application of IT technology especially wireless and mobile technology are expected to increase in recent years.More and more hospitality organizations are realize the important role the mobile investment played in improving operational efficiency and enhance the customer experience. With wireless devices, hospitality organizations can save time of doing guest/attendee check-in, table-side order/payment or event ticketing which will improve operation efficiency and customers' satisfaction. According to survey results, tablets and VoIP handsets are the top two mobile devices planned for new deployments. Furthermore, right IT investment will increase revenues and have a good sales.
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    Motorola Solutions, Inc (MS) conducted a study and discovered that IT (information technology) spending is expected to rise in the hospitality filed in the years to come, practically in 2011. The main reason for the increase in spending on IT is because of the guest experience. According to MS, fifty- six percent of hospitality establishments plan to increase mobile investment to better outfit their workforces, advance operational efficiencies and boost the customer experience. The survey main facts included three areas; One, to elevate the guest experience Hospitality decision makers are investing in mobile technologies to support customer-facing applications that improve guest services by handling wireless email, guest/attendee check-in, table-side order/payment or event ticketing, among others. Two, to empower the employees by giving them the correct tools, fifty-nine percent of respondents currently deploying mobile and wireless technology witnessed an increase in employee productivity and efficiency, while 55 percent saw improved sales results. Finally, to enable operational efficiency, improvement, reliability, and extending range of current wireless data networks are the top three drivers behind 802.11n WLAN adoption - all critical network features to meet greater data volumes and increasing demands for access from the customer and mobile workforce. Seventy-five percent of hospitality organizations surveyed already have wireless LAN (WLAN) installed in their facilities. In North America, approximately one third of these venues have 802.11n, while European venues predominately have 802.11b/g.
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    This article is introducing a survey about information technology in the hospitality industry. It shows that there was a speedy increasing in IT investing which is aiming to improve customers' satisfaction and experience. Almost fifty-six percent of hospitality organizations plan to equip IT devices inside their organizations. Also, ninety-one percent of the hospitality decision makers have realized the importance of the mobile and wireless technology. There are three key facts that show the outcome of the survey. The first is to elevate the guest experience. The hotels are investing mobile and wireless technologies, also the video capabilities to improve customer satisfaction. The second one is to empower the mobile worker. The managers, security personnel and customer services all needs some applications to ensure the work efficiency and keep the management productive. The third one is to enable operational efficiency. It shows that the hotel wants to expand the ability of wireless and data transportation.
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    IT investment becomes a big part of the investment in the hospitality industry. A research had been done in 2011 to find what factors drive IT investment in the hospitality industry. There are three main factors, which are elevating the guest experience, empowering the mobile worker, and enabling operational efficiency. Management finds that improved guest experience is the top driver for mobility investment, and over half percentage of the respondents witnessed an increase in employee productivity. IT investment also enables operational efficiency and it is said that 3/4 of the hospitality organization have WLAN installed in their facilities. In my opinion, I believe it is the trend to invest in IT, because people cannot live without modern technology nowadays, and even if you do not want to change, your competitors will do so, which will ultimately makes you out of the market. So IT investment is very important, and businesses in the hospitality industry need to take more concern on IT investment.
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    The Motorola Solutions, Inc. study exposed that information technology spending in the hospitality industry is expected to increase in 2011, with guest experience cited as the top driver for investment. Mobility investments can elevate the guest experience by handling wireless email, guest check-in, tableside order/payment or event ticketing. Managers can empower the mobile worker by using smartphone. Installing the wireless LAN (WLAN) can enhance operational efficiency. Motorola Solutions conducts market research and provides indicators of the opportunities and challenges that mobility poses to hospitality enterprises.
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    This article shared information from a Motorola Solutions, Inc. study predicting that information technology (IT) spending in the hospitality industry would increase in 2011, with guest experience cited as the top driver for investment. The study revealed that 91% of hotel decision makers recognized the importance of mobile and wireless technology and that they would be focused on enhancing guest experience, empowering the mobile worker, and enabling operational efficiency. Motorola Solutions conducts independent market research and collected surveys from 161 qualified participants. I found this article relevant because guests are now expected the hotels they stay at to be able to meet their technological needs. I attended a conference just this week and heard multiple attendees ask if the hotel had wifi and how/where to access it. Nowadays, it's more of a necessity than an option for hoteliers to make the decision to invest in technology. Not only does this investment meet guests' needs and increase satisfaction, but it also benefits employees. According to the article, over half of the survey respondents who use wireless and mobile technology in their workforce saw increases in employee productivity and efficiency. Often times, if employees are able to be more productive and efficient on the job, there is a positive correlation with guest service and satisfaction. Thus, IT investments are crucial for hoteliers to make.
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    This article is talked about the IT trend in hospitality industry. From a recent Motorola Solutions, Inc. study, it showed that information technology(IT) spending in the hospitality industry is expected to increase in 2011. What is more, 91% of hospitality decision makers realize the increasing important of mobile and wireless technology. Then it introduced some key facts from the survey. They are elevating the guest experience, empowering the mobile worker and enabling operational efficiency. Advances in wireless and mobile technologies, products and services are changing the landscape of the hospitality industry and how it operates. Successful hospitality IT organizations recognize the need to upgrade their existing WLANs to improve network reliability, capacity and coverage to support customer-facing applications, as well as internal services that enable their own mobile workforce and improve the guest experience. This is the information technology trend for hospitality industry. And IT will become an indispensable part in hospitality industry.
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    Just like the saying in the article, in 2011, the investment is mostly focus on the mobile investments. As we know that with the development of the internet, more and more people can not live without the internet. So, it is very important for hotel or hospitality industry to put investments on this section. It is become the necessary part of the hospitality industry. So, increase the investments of mobile and internet will bring a strong advantages for your business and make you stand on the market.
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    The hospitality industry is investing in new technology to satisfy guests demands, it is important for hotels to provide wireless connections that are fast and reliable, this now also considered part of the guest experience.
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    A recent study uncovered that information technology (IT) spending in the hospitality industry is expected to increase in 2011, with guest experience cited as the top driver for investment. 56% of hospitality organizations plan to raise mobile investments to better equip their workforces, improve operational efficiencies and enhance the customer experience. 91% of hospitality decision makers realize the increasing importance of mobile and wireless technology, while 78 percent recognize the role mobility plays in ensuring a competitive advantage for their business. Based on elevating the guest experience, empowering the mobile worker and enabling operational efficiency, a survey about this was set up. With a demanding client base equipped with increasing numbers of smartphones, tablet computers, notebook PCs and even rugged devices, successful hospitality IT organizations recognize the need to upgrade their existing WLANs to improve network reliability, capacity and coverage to support customer-facing applications, as well as internal services that enable their own mobile workforce and improve the guest experience.
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    Nowadays more than ever does technology make a difference in how we run our operations, how effective our operations are which results in how satisfied our customers are. The article What's Driving IT investment in 2011 talks about the advances in the hospitality industry providing us with some important statistics in IT investments. According to the article, technology spending is expected to increase with the focus on customer experience. Fortunately, the statistics shows that 91 percent of hospitality decision makers realize the importance of mobile and wireless technology. As stated in the article, hospitality venues invest in new technologies to improve operational efficiencies and to enhance customer experience. As the survey shows, customer experience is the number on priority and driving force for implementing new technology. Hospitality properties also invest in technologies that enhance the check in procedures, wireless e-mail or table side orders and payments. After implementing new technologies, 59% of respondents to the survey taken could see improve employee efficiency and 55% saw improved sales results. According to the survey that was filled out by 161 respondents representing variety of hospitality enterprises, 58% saw improved customer satisfaction. Even though this article does not state which technologies in particular yielded these results, it is still important to see that investing in IT technologies does make a difference in customer satisfaction, employee efficiency and sales improvement. Many properties are afraid to invest new technologies, as they are unsure of the final results of the investment. I am strongly convinced that in order to keep up with the competition and the supply in the market, business had to take the technology route and use it to their fullest advantage.
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    The article analyzed why hotels do investment to It in 2011. It concluded three main reasons, which are elevating the guest experience, empowering the mobile worker, and enabling operational efficiency. It's already 2013 now and things can become different. Hotels should invent carefully according to its specific necessary and customers' necessary.
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    Dear team! I found an article, very old but to me, very actual and interesting about how the Internet Technology is improving and progressing, and the investment bring benefits only. In 2011 , only 4 years ago, we can see that the companies were having a clear plan to improve the communication system. By introducing wireless, tablets, WLANs , to improve network reliability... Today we have it all on hands. We are using all the devices online , wireless and with no problem to access. No cords on the floor, no telegrams ... Internet technologies is a big progress in our century and is developing and growing, by leaving some of us behind. :)
irinatroitskaya

HNN - Hoteliers take measured approach to Hotspot 2.0 upgrade - 2 views

  • It’s likely the entire hotel industry will upgrade to the new Wi-Fi standard with seamless transfers from mobile networks and better encryption, but the cost of installation and guests’ lack of awareness of Hotspot 2.0 is tempering the pace of adoption.
  • The hardware on-site can’t accept that process right now
  • Moving to the new Wi-Fi standard will be a challenge for properties,
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  • and it costs about $125 to $150 a room to update properties to the new ratio, averaging about $40,000 to $65,000 per hotel.
  • Connectivity has become a greater deciding factor for guests
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    This article tells about the perspectives of Hotspot 2.0, the new standard for public WiFi, in the hotel industry. The WiFi Alliance has been working on designing this new standard which is supposed to be much friendlier to the users while making Wi-Fi usage more akin to cellular. It allows automatic WiFi network detection and eliminates the public Wi-Fi log-ins, providing automatic access to secure Wi-Fi networks using a Passpoint profile stored on a device. For hotel guests, this means they would be able to go from using their mobile devices on their personal mobile networks to the hotel's Wi-Fi without having to re-enter their authentication credentials every time. This feature, in my point of view, would be very useful, especially for the business travelers who value every second of their time. Another major benefit of Hotspot 2.0 is improved security by means of enterprise-grade WPA2 encryption, which makes it safer than open public networks. This also will be appreciated by the travelers who often use hotel's WiFi networks for booking different travel services and insert security sensitive data. However, the cost of implementation of this new standard in the hotels is rather high. Thus, hoteliers do not wish to force its realization until they are sure that there is demand from the customers. The polls show that the guests are still unaware of the benefits of Hotspot 2.0 and don't consider it as a key point while choosing a hotel. Yet some hotels try to be before the competition and become early adopters of this technology. They believe that quality of internet connection, as well as additional options, will be a differentiating point for hotels in the future. However, in my opinion, it would be wise to conduct appropriate research and wait until this technology will be close to becoming the industry standard before making significant investments. There is always a chance that the trend will go another way.
anonymous

What Is IT Security? - Information Technology Security - Cisco - 0 views

  • Although IT security and information security sound similar, they do refer to different types of security. Information security refers to the processes and tools designed to protect sensitive business information from invasion, whereas IT security refers to securing digital data, through computer network security.
  • Network security is used to prevent unauthorized or malicious users from getting inside your network. This ensures that usability, reliability, and integrity are uncompromised. This type of security is necessary to prevent a hacker from accessing data inside the network. It also prevents them from negatively affecting your users’ ability to access or use the network.
  • Internet security involves the protection of information that is sent and received in browsers, as well as network security involving web-based applications. These protections are designed to monitor incoming internet traffic for malware as well as unwanted traffic. This protection may come in the form of firewalls, antimalware, and antispyware
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  • Endpoint security provides protection at the device level. Devices that may be secured by endpoint security include cell phones, tablets, laptops, and desktop computers. Endpoint security will prevent your devices from accessing malicious networks that may be a threat to your organization. Advance malware protection and device management software are examples of endpoint security.
  • Applications, data, and identities are moving to the cloud, meaning users are connecting directly to the Internet and are not protected by the traditional security stack. Cloud security can help secure the usage of software-as-a-service (SaaS) applications and the public cloud.  A cloud-access security broker (CASB), secure Internet gateway (SIG), and cloud-based unified threat management (UTM) can be used for cloud security.
  • With application security, applications are specifically coded at the time of their creation to be as secure as possible, to help ensure they are not vulnerable to attacks. This added layer of security involves evaluating the code of an app and identifying the vulnerabilities that may exist within the software.
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    IT security is a set of cybersecurity strategies that prevents unauthorized access to organizational assets such as computers, networks, and data. It maintains the integrity and confidentiality of sensitive information, blocking the access of sophisticated hackers. IT security includes Network security, Internet security, Endpoint security, Cloud security, and Application security.
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