The Top 5 Restaurant Theft Tactics & How to Counter Them | NetSuite - 0 views
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It’s one thing to report lackluster restaurant sales because of a slow economy or missed marketing opportunities. It’s another entirely to realize the people you’ve hired to work for you have been skimming off the top and stealing from the register.
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Every year in the restaurant industry, employee theft accounts for $3 to $6 billion of missing income for high-volume restaurants across the country.
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the first step in reducing or limiting employee theft is identifying what kind of theft is taking place in your restaurant.
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When employees first join your company, you have an excellent opportunity to set your expectations around employee theft and make clear that it’s not acceptable behavior.
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Unfortunately, preventative strategies will only lower employee theft; they won’t eliminate it. That’s where your third and final strategy comes into play: regular reporting and monitoring of your point-of-sale (POS) system and any integratedthird-party systems, like guest loyalty and engagement software.
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At one point or another, any staff member could give in to the desire to make more money by committing employee theft. That’s why your restaurant leadership team needs to look out for these behaviors and put policies and practices in place that make it as difficult as possible to steal from the restaurant, thereby removing the opportunity from staff members who are tempted.
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Employee theft is a frequent issue in restaurants nowadays. Ways to deal with this kind of issue include identifying the kinds of theft, identify employee theft prevention strategies, and invest in modern reporting technologies. The first step was to identify the kinds of theft and to know what has actually happened, including voiding cash checks, excessive loyalty card use, bogus dine-and-dash, etc. Next is to identify prevention strategies like telling employees in advance that theft is not acceptable. Finally, business owners need an advanced reporting system that can generate reports routinely and identify the possible employee thefts.