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gaby bestulich

Hotels going the "Green" way with Technology - 1 views

  • The industry is growing rapidly and as a large consumer of resources, especially water and energy, green sustainable technology is high on the agenda
  • use a technology powered system for heating which starts up when a guest enters a room, and turns down when they leave
  • much of the pressure to go ‘green’ has come from environmentally sensitive guests who are growing in number
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  • Today, green initiatives which were once the USP of luxury hotel segment has spread across the industry and hotels of all sizes are adopting environmentally friendly practices
  • to curb energy consumption, some hotels use wireless controllers that control the Key Card, lighting and air conditioning in rooms.
  • The device requires no additional wiring, saves energy, and does not add numbers to operating costs.
  • others have gone ‘zero garbage’ with vermicomposting, recycling and using biodegradable products.
  • green technology in-house like compact hot water distribution systems that allow hot water to reach end users faster; high performance fireplaces that eliminate air leakages; and dual-flush toilets that use less water than standard toilet
  • While energy-efficient equipment may be costlier both in terms of installation and capital costs
  • long term benefits to be reaped in terms of reduced maintenance and energy saving, especially when energy costs are escalating
  • In some countries, there are also government disincentives for over-consumption of water and energy
  • Numerous hotels are looking to leverage their choices for solar energy, LED lighting, water recycling
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    This article is very interesting because it does not focus solely on one type of technology, but rather summarizes several technologies and discusses the importance of their uses. Green technologies in hotels can vary from anything affecting the water heating system to air ventilation and even plumbing systems in hotels. As stated in the article, it is extremely important for hoteliers to be aware of these changes that are occurring. Hoteliers may not have to immediately alter their current systems but they should definitely be aware and in tuned to the ever-changing "green" technologies - for if they don't they may be putting their hotels at risk.
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    In this article the importance of hotels to turn green is highlighted. According to the article more and more people are becoming conscious about the environment and therefore prefer hotels were green practices are being used. In the past the cost of green technologies made them only available for luxury hotels. This has been changing mainly because of the high prices of energy. Now, acquiring green technology is seen as an investment for the future and as a way to reduce costs. Some of these new technologies are wireless controllers that control the Key Card, lighting and air conditioning in rooms. Lights and other devices in the room automatically turn off when guests leaves, and turn on when it comes back. Automatic heating systems and dual-flush toilets, that use less water. Other technologies which hotels are considering are solar energy, LED lightning and the recycling of water within the property.
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    This article is basically talking about the different green ways that a hotel can operate. For instance in Denmark they have stations set up where a guest can pedal stationary bikes to produce energy which in exchange they receive a free meal from the restaurant. To make hotels more green the hotels are using higher technological systems like changing the ventilation systems that provide fresh air indoors and have timers on the exhaust in the bathrooms. These technological advances to the properties will be more pricey than normal systems but in the long run they will save these hotels money and help them be more earth friendly.
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    Having worked in the meetings industry for 5 years now, we have also seen the increase of the more eco friendly traveler/meeting planner/attendee. Our accommodations have taken an active stance to incorporate more of the green friendly features to meet the needs of this traveler, but also to cut costs and increase operations efficiency.
Ligia Elizondo

The Durango Herald 02/09/2012 | Two hotels in Durango go green - 0 views

  • The Doubletree has been listed at the silver level by Green Seal,
  • Green hospitality means recycling, energy efficiency, elimination of chemicals and
  • volatile organic compounds, low-flow showers, toilets and sinks, and contracting with suppliers whose business practices are shades of green, Nielsen said.
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  • The next move was to take advantage of the heat that was vented into space from the air-conditioning system, Barker said. He installed a 5,000-gallon storage tank and, with a heat exchanger, produced hot water.
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    As most customers are supporting the green movement hoteliers had the need of applying green practices in their properties to attract potential clients. That is the case of Hilton Hotels such as the Strater and The Double Tree. "The Doubletree has been listed at the silver level by Green Seal, a nonprofit, third-party certifier in Washington, D.C. The Strater has been designated as meeting Energy Star standards set by the Environmental Protection Agency." Nielsen the Director of Marketing and Sales and green team leader at the Double Tree explains how the hotel had worked rigorously to become Green Seal certificated. Among the green practices that take place in the Double Tree as well as in The Strater are " recycling, energy efficiency, elimination of chemicals and the hotel had word volatile organic compounds, low-flow showers, toilets and sinks, and contracting with suppliers whose business practices are shades of green." The hotel also takes left over food and amenities to different organizations. With the implementation of the green practices the hotel has saved 26 percent on its energy costs by having lights with timers in low occupancy areas, low energy bulbs in offices and halls, and energy efficient lighting in guest rooms and restaurants.
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    As most customers are supporting the green movement hoteliers had the need of applying green practices in their properties to attract potential clients. That is the case of Hilton Hotels such as the Strater and The Double Tree. "The Doubletree has been listed at the silver level by Green Seal, a nonprofit, third-party certifier in Washington, D.C. The Strater has been designated as meeting Energy Star standards set by the Environmental Protection Agency." Nielsen the Director of Marketing and Sales and green team leader at the Double Tree explains how the hotel had worked rigorously to become Green Seal certificated. Among the green practices that take place in the Double Tree as well as in The Strater are " recycling, energy efficiency, elimination of chemicals and the hotel had word volatile organic compounds, low-flow showers, toilets and sinks, and contracting with suppliers whose business practices are shades of green." The hotel also takes left over food and amenities to different organizations. With the implementation of the green practices the hotel has saved 26 percent on its energy costs by having lights with timers in low occupancy areas, low energy bulbs in offices and halls, and energy efficient lighting in guest rooms and restaurants.
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    Good article about the Doubletree receiving the silver level. They don't use chemical on their pools anymore and they also collect the leftovers from the restaurant and take it to a local ranch. Indeed, this shows that investing a great amount of money at first to become more and more green will lead them to save a lot of money in the long run!
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    As good an example as you will ever find about the benefits of the implementation of green technologies from top to bottom. I think this will begin to become common practice in the industry as more states adopt green certified practices in the lodging and hospitality industry in general.
herzencortes

The Pros and Cons of IoT in the Hotel Industry | - 1 views

  • The Internet of Things is the network of physical objects embedded with electronics, software, sensors, and network connectivity enabling these objects to collect and exchange data.
  • “Third Wave of Innovation” following the Industrial Revolution and Internet Revolution.
  • The hotel industry has already started implementing IoT strategies into their properties to increase guest satisfaction, decrease unnecessary costs and labor, and increase productivity.
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  • top five trends
  • IoT Drawbacks in Hospitality
  • cyber-attacks and security breaches
  • “a smart energy management system knows when a guest room is unoccupied and can automatically adjust the temperature to reduce energy consumption by as much as 20-45 percent,”
    • herzencortes
       
      Energy consumption is only one aspect where IoT can help, but more so, it will help in maintenance, sales, and overall guest experience in the hospitality industry
  • The Internet of Things is the network of physical objects embedded with electronics, software, sensors, and network connectivity enabling these objects to collect and exchange data.
    • herzencortes
       
      The internet of things is a fascinating concept, in the future it will help companies collect more data than ever and then in turn this data will be use to cater to guests and market to a much more specific market
  • Guest-room Automation
    • herzencortes
       
      Guest room automation, in my opinion is the next big thing. Today we see air conditioners that can turn off when guests leave rooms, lights that dim with natural lights, and televisions that turn on and off depending on guests being or not present
  • Predictive Maintenance – Predictive maintenance takes preventive maintenance one-step further by using sensor data to recognize hazardous trends and alert the appropriate maintenance engineer before the issue escalates.
    • herzencortes
       
      Predictive maintenance is imperative to keeping a property in shape. By including IoT labor costs and maintenance costs can be brought down
  • Mobile Engagement –
    • herzencortes
       
      Social media is king, andhaving data that allows for properties and other companies to target their posts can make the difference
  • Hyper-Personalization
    • herzencortes
       
      Particularly with high end properties, personalization is an important part of building a recurring client base and differentiation.
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    More and more, hotels are using IoT (the Internet of Things) strategies. Just like we can use our phones to lock/unlock our house's front door, hotels can use different devices in their properties to boost a guest's satisfaction. Currently, some of the top IoT trends are: Guest-room automation, where a guest's room can change the temperature, switch on/off the lights, and do a few more personalizations around the room depending on whether or not a guest is currently in there; Predictive maintenance, where sensor data is used to prevent issues by recognizing dangerous trends and notifying maintenance before it gets worse; Mobile engagement, where guests can use their phones as room keys among other things; and Hyper-personalization, where rooms could remember a guest's room preferences (temp, lighting, tv channels, etc.) and then set up the room the same way the next time they stayed. However, the fact that all of this is internet-enabled means that there is also a significant risk of information being hacked into and stolen.
kteme001

How technology is changing the hotel industry | deBugged - 3 views

  • Fuelled by technology and the immense power of the Internet of Things (IoT), consumer expectations are growing. This is true within every industry and in none more so than the hotel sector. In an industry where customer expectations for a positive experience run particularly high, technology may just provide the means for overcoming this challenge.
  • Technology can play a huge role in the effort to make your stay as easy and hassle-free as possible.
  • To meet the challenge of growing customer expectations, the hospitality industry is turning to technology.
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  • Back in 2014, a PWC report already showed hospitality as the fifth industry with the highest investment in sensors.
  • Mobile hotel check-in and check-outs may well become the norm soon, enabling staff to focus more on guest experiences.
  • he Hilton hotel is leading the charge for keyless entry.
  • facial recognition software may also be available to unlock guest bedrooms.
  • Technology for consumers means an easy life and our appetite for this lifestyle is insatiable.
  • Starwood Hotels & Resorts Worldwide uses daylight harvesting to adjust indoor lighting, based on the amount of natural light coming in from outside.
  • hotel robots to deliver guest amenities and clean rooms
  • ravel sites like Expedia, Kayak, Booking and of course Airbnb
  • capability to select specific room locations (45%) means to share information about in-destination activities (41%) the check-in/check-out process (39%) ways to make service requests (36%)
  • , hotel operators are increasingly turning to data scientists to get under the skin of their customers.
  • : the human touch.
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    This article talks about the growing need for customers to have certain in-technology. It also talks about what hotel industry is doing and investing keep it's ahead of the curve and what current are guest expectations when arriving at a Hotel in 21 century.
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    In this article, it explains that technology is the ruler of today's world. It creates an "easy life" and raises the expectations of customers by the minute, essentially making anything possible. To meet these expectations in the hospitality industry, hotels are incorporating more technological accommodations. This is a must to stay ahead of the competition and attract new customers. A report showed the hospitality industry as the 5th highest investor in sensors to ensure a positive customer experience. From simple technology such as online booking to things such as automated check in/ out are changing the game for the customers overall experience. These things have become normalized for a better guest experience along with keyless hotel room entrance making a shift to app's that act as the bedroom key. Another growing trend is having robots complete simple tasks such as room service as well as more sustainable practices such as adjustable lighting. In order to properly track the success rate of these new technologies, many hospitality related companies are hiring data scientists to assure they are meeting their guest's expectations. All of these advances make life easier for the company and the guests but none of these things can replace the art of human interaction. Although this art is dwindling away, it is something that most still yearn for, regardless of the technology involved in their experience.
mkim001

Las Vegas hotels bet on technology to attract, dazzle guests - 2 views

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    This article states a number of technology utilized in the hotel of Las Vegas for the convenience and comfort of their guests. Hotels in Las Vegas have come to realize that the plain phone near the nightstand in every room just does not suffice the every growing world of technology. Tablets placed individually in each rooms provide a convenient access for guests to control the lighting and temperature of their rooms. An example of the convenience of tablets is portrayed at the Aria and Vdara hotels where guests can not only control lighting and temperature with the tablets, but also place a specific time for breakfast delivery. Hotels such as the MGM Grand and The Mirage boasted special rooms which display different lighting based on the body's needs and enhances the the body's internal clock just with the lighting itself. They also have technology which infuses Vitamin C into their showers so they can reap health benefits by staying at the respective hotels. Several hotels launched a program called "Ivy" which is the world's first smart texting service for hotels. This is a big money and time saving software. Trained employees will answer any complex questions, but Ivy is programmed to answer common guest questions almost instantly. At the Mandarin Oriental, a robot named Pepper, holds a place in the lobby to answer a set or pre-programed questions for the convenience of the guest. Examples of such questions include the check out time, the location of the amenities of the hotel, and directions on connecting to Wi-Fi. Due to the ever growing advancement of technology, hospitality and tourism never ceases to keep up for the sake of the convenience of their guests.
anonymous

Ways Hotels Can Implementing Sustainable Practices, Tech to Attract Eco Travelers | Hos... - 0 views

  • These eco-travelers can practice several types of tourism: ecotourism, which is more focused on being close to fragile/undisturbed natural areas, ecological conservation and the use of local resources; and sustainable tourism, which is a much broader term that implies traveling with the intent to provide minimal impact on the environment.
  • There are three sectors to take into consideration when arranging a sustainable vacation: the destination, flights, and accommodations.
    • anonymous
       
      Destination. Flight. Accommodations. Taking these three things into consideration when planning your next trip can really help you become more environmentally aware.
  • occupancy sensors and LED lighting
    • anonymous
       
      Occupancy sensors & LED lights These would reduce their cost of electricity by a lot because instead of having their lights on at all times these would just activate when they sense someone in the room.
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  • Many hotels are catching on and beginning to adapt this trend by implementing sustainable practices
    • anonymous
       
      Hotels located in places that are critically endangered environmentally, are trying to adapt more sustainable ways of operating so save the ecosystem and preserve it.
  • Often times, hotels will begin by starting small and gradually installing larger protocols
  • High efficiency lighting
  • Low-flow toilets, faucets and shower heads
    • anonymous
       
      Low-flow technology A great way to reduce the amount of water used by toilets, faucets and shower heads.
  • Eco-Friendly heating and energy
  • employ a building energy management system
  • The biggest trend in sustainable tourism is the rise in environmentally conscious hotels.
    • anonymous
       
      Everyday more hotels are aiming at going green. In another recent article I read, Marriott is trying to get rid of their single use plastic shampoo/conditioner bottles and replace them with more permanent ones that they won't need to throw away after every guest uses them.
  • Low-flow water
  • smart thermostats
  • Green appliances
  • that will not only reduce energy, but will actually produce it
    • anonymous
       
      Sustainable Equipment A solution to the carbon emissions problem. These machines are power by the person who is using them by allowing them to harness the energy need to use the machines.
  • green appliances that use about 30% less energy and water needed to run a traditional appliance
  • Green fitness
  • Implementing these types of sustainable practices not only helps hotels in a social sense, but ultimately helps to attract a whole demographic of eco travelers looking to minimize their environmental impact while on vacation
  • sustainable equipment
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    The article discusses the ways hotels can become more sustainable for the environment by using green technology which will reduce energy and cut down water usage.
Ling Xiang

Recent technology trends in Event Management " Event Registration and Management Softwa... - 2 views

  • attendees can ask questions to the speaker via tweets or Facebook comments real time during an event.
  • FIFA World Cup
  • cool application that had been created especially for the World Cup that highlighted the real time schedule of the games and results as they took place. This event alerted us to the huge potential that has hardly been scratched.
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  • The drastic improvements in the Audio-Video equipments, staging and lighting instruments have made sure that you need to make your event stand out.
  • Technology has made sure that geographical impediments no more stop you from attending an event half way round the world. The webinars and live meetings are the newest venues for events the world over.
  • Social networking sites like Facebook and Twitter have completely altered the way we think about event promotion.
  • Recently – online registration for events has taken the center stage with a lot of small players like Eventzilla. 
  • Now the event attendees can ask questions to the speaker via tweets or Facebook comments real time during an event. With the world tweeting away night and day, there is no doubt that technology has changed our life completely
  • The barriers have been stomped down and the walls have fallen.   Technology has made sure that geographical impediments no more stop you from attending an event half way round the world. The webinars and live meetings are the newest venues for events the world over.
  • The drastic improvements in the Audio-Video equipments, staging and lighting instruments have made sure that you need to make your event stand out. No more can you pass off an event with just a great speaker. Even with the best of the content and ingredients, you need to upgrade the stage show to make sure that the attendees are left wonder struck.
  • The FIFA World Cup this year was a lot of fun for us. And we are not talking about football. Our excitement was because of this cool application that had been created especially for the World Cup that highlighted the real time schedule of the games and results as they took place. This event alerted us to the huge potential that has hardly been scratched.
  • has made sure that geographical impediments no more stop you from attending an event half way round the world. The webinars and live meetings are the newest venues for events the world over. Planners and
  • No more can you pass off an event with just a great speaker. Even with the best of the content and ingredients, you need to upgrade the
  • stage show to make sure that the attendees are left wonder struck.
  • The barriers have been stomped down and the walls have fallen.  Technology
  • Social networking sites like Facebook and Twitter have completely altered the way we think about event promotion.   Letters are antiquated and emails outdated. Nowadays, you ‘tweet’ and ‘poke’ your way around the events
  • Social networking sites like Facebook and Twitter have completely altered the way we think about event promotion.   Letters are antiquated and emails outdated. Nowadays, you ‘tweet’ and ‘poke’ your way around the events
  • With the advent of the iPhones, Androids and Blackberrys, smart phone applications have become the next-gen platform for event management. From charting an event to locating it on the map, you can do it all on your mobile. 
  • With the advent of the iPhones, Androids and Blackberrys, smart phone applications have become the next-gen platform for event management. From charting an event to locating it on the map, you can do it all on your mobile.
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    The event today is not only between planner and organization; it's more like the communication and interaction among attendees. The technology assists the needs and expectation of attendees, which allows them to engage more during meetings and events. Besides, App or other online software facilitates attendees to get full knowledge of location, content and activity in one event. In addition, Audio-Video equipment mentioned in article also emphasized that lighting plays an important role to make one event stand out. In another words, creating great experience is definitely what technology is for.
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    This article talks about how technology has changed the world completely, especially Event Management. For example, the FiFa world cup puts out cool application so people could know the highlight, real time schedule of the games and result. Some other example are the stage show, this drastic change improved in the Audio - video equipment, stage and lighting. Technology has change in Live Meeting. Live Meeting webinar and live meeting are use halfway around the world. Also, the Social Explosion like facebook and Twitter is the big thing around the world. Even the Mobile Application are used now in iPhones, Androids, and Blackberrys has become the next -gem platform for Event Management
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    Now the event attendees can ask questions to the speaker via tweets or Facebook comments real time during an event. With the world tweeting away night and day, there is no doubt that technology has changed our life completely.
mserr078

5 ways tech can make your hotel more responsible | Green Hotelier - 0 views

  • Managing Director of EPOSability Robbie Francis says employing eco-friendly technology is a great way to show guests that you’re committed to making a difference.
  • Heating energy expenditure makes a big contribution to a hotel’s carbon footprint
  • reduce your energy consumption by up to 10%
    • npate083
       
      A building energy management system can reduce energy consumption by 10 percent.
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  • 600,000 tonnes of compostable food waste each yea
    • npate083
       
      Waste management technology like Lean, can help save on food waste by helping the managers understand how much needs to be ordered.
  • ask guests to consider the environment before requesting new towels each day
  • using 25 kW/h on average in comparison to a Windows-based system with on-site server that consumes 800 kW/h. That’s a 97% saving!
    • npate083
       
      iPad POS systems help save costs and the environment significantly. By using the iPad POS systems you are going paperless, reducing engineering visits and tracking waste.
  • Using technology doesn't just mean computers back of house or modern check-in systems, technology can help create a more efficient kitchen, laundry, bar, housekeeping service or HVAC, it's always worth looking around to see what new systems on the market could help reduce your water, carbon, waste or energy consumption and help make your hotel that little bit more environmentally responsible.
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    Going green is one thing to consider if a hotel wants to save money and conserve the environment. This article discusses 5 tech ways to make some green changes in your hotel. Some points were to change the lighting to energy saving lighting. Using sensor lighting saves you money and shows guests that you care to conserve. Laundry technology and asking guests to only give towels that are unwanted instead of changing towels everyday. A system monitoring the heat and cooling system can regulate temperatures reducing the cost of unnecessary use of the system.
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    Robbie Francis expresses the importance of helping the environment and helping your guests feel like they are a part of something bigger. Not only does becoming more green and eco-friendly help the environment, but it also allows for many of our wastes to decrease, electricity and water bills are just part of the issues that begin to decrease monetarily. When speaking about green computer technology this article incorporated how it is important to review what new systems are out to help reduce our carbon footprint and ultimately make ourselves just a "little bit more environmentally responsible!"
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    The article is about eco-friendly heating and energy, waste reduction technology, sustainable laundry, lighting technology, and iPad POS systems.
  •  
    Robbie Francis expresses the importance of helping the environment and helping your guests feel like they are a part of something bigger. Not only does becoming more green and eco-friendly help the environment, but it also allows for many of our wastes to decrease, electricity and water bills are just part of the issues that begin to decrease monetarily. When speaking about green computer technology this article incorporated how it is important to review what new systems are out to help reduce our carbon footprint and ultimately make ourselves just a "little bit more environmentally responsible!"
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    This article is about ways for hotels to use green tech to be more responsible.
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    "The latest innovative technology solutions can work to increase energy efficiency, cut down on material waste and even increase profits for your hotel". I remember while working in San Antonio Texas as a hotel AGM, the hotel had an agreement with the city water company for us to send them each week the readings of how much water we had used up to that point from last week, and they would give us rebates if our consumption wouldn't fluctuate certain parameters. We were being environmentally friendly, saving money by not overpaying and receiving rebates for our eco-responsibility.
isabelladlp

How the Internet of Things (IoT) can Benefit the Travel Industry - 2 views

  • While it technically includes absolutely everything that is connected to the internet, the term is more typically used to refer to everyday physical devices, appliances and other ‘things’ that have been fitted with internet connectivity
  • This effectively turns them into ‘smart’ objects, capable of ‘talking to’ or interacting with one another
  • the Internet of Things can enable further automation, more personalisation, and a greater customer experience.
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  • 1. Personal Control
  • to enable a greater degree of personalisation within hotels, and on flights, and this is primarily provided by enabling customers to control more appliances or services through a centralised device
  • 2. Seamless Travel
  • In hotels, the check-in process can be made seamless, with hotels sending electronic key cards to guests’ phones which, when used, automatically check them in without them ever having to stop at the front desk
  • 3. Smart Energy Saving
  • Sensors automatically detect the levels of natural light in the room, reducing the power of light bulbs in the process, meaning less energy is wasted and high powered lighting is only used when light levels are low enough.
  • 4. Location Information
  • The IoT can also be used to gather accurate data about the number of people using specific hotel facilities at different times, so that staffing levels can be optimised.
  • 5. Maintenance & Repairs
  • Away from hotels, the Internet of Things can also be deployed to allow airlines to fuel aeroplanes more efficiently, or replace parts at the right time, striking the ideal balance between gaining maximum value and maintaining safety.
mmoutsatsos

Why Germ-Zapping Robots and AI Technology Could Be the Future For Cruise Ships - 0 views

  • Cruise lines have arguably been well ahead of the game when it comes to new technology in the travel industry
  • -- even before the COVID-19 pandemic took hold in March and led to a global suspension of operations.
  • What COVID-19 has done is to add a more 'urgent' element that will force the industry to speed up that process of adding to the passenger experience and enhancing health protocols."
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  • "Most likely to be rolled out first across most cruise lines and port terminals is temperature scanning, for example, thermal imaging using infrared to detect elevated skin temperatures, not only at embarkation, but for monitoring throughout the cruise."
  • Royal Caribbean's fast track check in -- take a selfie and scan your own passport; Celebrity's facial recognition technology; MSC Cruises' artificial intelligence system, Zoe, an Alexa-like onboard assistant; and Princess' Ocean Medallion, a part-app, part token approach to customized cruising.
  • Princess Cruises' Ocean Medallion, for example, unlocks the door as you approach so guests don't need to touch their door handle. It was simply a luxurious feature pre-COVID-19; now, in our new world it, holds far more practical importance."
  • Another possible change passengers might see are disinfection tunnels leading to the terminal and an entirely biometric system operating in the terminal, according to Jennifer Willy, editor at the
    • mmoutsatsos
       
      In our discussion we talked about how to justify spending money on technology and I believe this article does a good job at showing all the different tech the different cruise lines were investing in and how it todays day with COVID it has become money well spent. We also talked about disruptive innovation and how if a company doesn't adapt it will fail. The cruise industry see the move to things become touchless and have already taken steps to meet expectations.
  • Apple and Google both are developing track and trace apps, which can alert crew whether someone has been near an infected person.
  • thermal imaging cameras to test passengers' temperature; the aim of the technology is to give a ship's medical team the information to decide whether a passenger should be allowed to board.
  • One of the aspects that we might lose, at least in the short term, is the personal touch --
  • "There are systems for air purification and pathogen removal for the whole terminal facility that could be implemented, along with UV lighting, and the obvious thermal imagining for temperature checks,"
  • touchless tech. This is already used widely by the lines in the form of apps, which allow you to do a whole variety of things -- often without the need to log onto onboard Wi-Fi.
  • ct as a keycard to open your cabin, to order and pay for drinks; make bookings at restaurants, shows and the spa; book shore excursions, check your account, track your loved ones or even control the lights and temperature in your cabin.
  • "For instance, a ship could use virtual queueing apps to limit how many people are able to go to a certain area at any given time, which would make certain there is no crowding at a lunch buffet, in the fitness center or at the pool.
  • MSC Cruises' geo-location wristbands mean you can find your friends or family wherever they are on the ship (using your app), rather than meeting them at a central point somewhere.
  • Most of the major lines have been running with enhanced technology for a couple of years.
  • "Royal Caribbean's Bionic Bar cocktail maker was surely little more than a publicity stunt when it was conceived but it now seems a prophetic move by the cruise line. People will be understandably worried about food and drink preparation -- and shared buffets in particular - when they return to cruising. We may see an increase in automation as a result."
  • Ocean Now on some of Princess Cruises' ships, passengers can order food, drink and a selection of other products and receive them in a different location, away from other passengers or shopping areas.
  • could cruise lines introduce some of the changes that are already being pioneered at hotels such as limited housekeeping, no room service and surfaces devoid of many items to help with cleaning?
  • whose LightStrike Germ-Zapping Robots (they've been likened to R2D2) are already being used in hotels, restaurants, food processing facilities, and office buildings -- and it has built protocols for cruise ships.
  • The robots use broad spectrum UV light to quickly decontaminate rooms and public spaces.
  • Xenex, Texas Biomedical Research Institute tested the robot against the virus that causes COVID-19 and it killed it in two minutes.
  • worried about touching surfaces in your cabin, just ask Zoe to look up information or power items on or off for you – MSC Cruises' voice activated Alexa-like speaker is in every cabin onboard MSC Bellissima and MSC Grandiosa, and is likely to be retrofitted onto other ships in the fleet.
  • "Voice tech will become important in the new touchless world too. Rather than having to turn off the lights or lower the blinds by hand, just ask 'Alexa' to do it for you,
  • "It will be an expensive time for cruise lines when they can least afford it. Lifelong cruise lovers will return after the pandemic ends but convincing new people to give a cruise a try may rely on ships becoming as touchless as possible."
  • I think onboard technology will augment the ways guests can communicate and interact with the crew, rather than replace them."
  • "Once again, completely replacing a human being is unlikely, and handing off conversations will be an important step."
  • Royal Caribbean found out to its cost in 2014 when it first introduced tablets for waiters to take orders, and were hit with a deluge of complaints because it meant waiters were buried in their screens
  • Cruising is all about the personal attention and relationships built with crew and other guests. 
  • "Personal contact with the ship board staff is and always has been a very important component of creating memorable experiences. The cruise product cannot eliminate that essence of the cruising experience.
  • He added: "Otherwise it will be just transportation from one place to another."
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    This article talks about the different technology cruise lines have implemented and the future technology they plan to include as they move for a more touchless approach to certain things.
djohn304

Importance of a Security Department in Hotel Front Office Management Tutorial 10 Octobe... - 0 views

  • The front office is a hotel’s communication center; it is the vital link between the hotel management and the guest.
  • The security department staff must react with speed and efficiency to serve the guest.
  • The security department is often regarded as a passive department, reacting only when called on.
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  • it is a very active department, setting policies, organizing programs, and delivering training programs to promote guest and employee safety.
  • Hotel Security report article by Patrick M. Murphy, CPP, director of loss prevention services at Marriott International, Inc., Washington, D.C., who reports on Marriott International’s adoption of Crime Prevention through Environmental Design (CPTED) in its chain of 1,900 owned and managed properties worldwide: CPTED is part of a total security package.
  • Guestrooms :- These [electronic locking systems] create an environment where keys are automatically changed when a new guest checks in; locks also can be interrogated to determine the last person to enter the room.
  • protecting the interior, lobby, and guestrooms; exterior and parking area; and the surrounding neighborhood.
  • Building entrances :- When reviewing a property we look to see that all entrances are inviting, brightly lit with no obstructing shrubbery. At night, side entrances should be restricted by use of card readers so that non - registered guests must pass through the lobby and past the main check - in desk.
  • Hotel lobbies :- They should be designed to be visually open, with minimal blind spots for front desk employees. Lobbies also should be designed so that persons walking through the front door must pass the front desk to reach the guestroom corridors or elevators.
  • presence of security or loss prevention officers
  • Guest amenities :- Marriott designs its new properties with glass doors and walls to allow for maximum witness potential when providing swimming pools, exercise rooms, vending areas, and laundry facilities. Adding house phones in these areas makes it possible for guests to call for help if they feel uncomfortable or threatened by anyone.
  • Exterior of the property :- CPTED principles call for bright lighting at walkways and entrances. Traffic should be directed to the front of the hotel property to make would - be criminals as visible as possible. Entrances to the hotel grounds should be limited. Landscaping, such as hedges and shrubbery, can also create aesthetically pleasing barriers to promote the desired traffic and pedestrian flow.
  • Parking :- The preferred lighting is metal halide. High - pressure sodium should be avoided because it casts a harsh yellow light. The optimal parking lot or garage has one entrance and exit with well - marked routes of travel for both cars and pedestrians. Garages need to be as open as possible, encouraging clear lines of sight. Elevators and stairwells that lead from the garage into the hotel should terminate at the lobby level, where a transfer of elevators or a different set of stairs should be required to reach guestroom floors. Other CPTED features in the garage should include CCTV (closed - circuit television) cameras, installation of emergency call boxes, and painting the walls white to increase the luminosity of light fixtures while creating an atmosphere that is appealing to the eye.1
  • The cost of a human life lost because of negligence or the financial loss due to a fire far outweighs the expense incurred in operating a security department.
  • Perhaps the most significant [of high - visibility hotel crimes] was the 1974 rape of singer / actress Connie Francis in a Westbury, N.Y. hotel, which resulted in a much publicized trial culminating in a multimillion - dollar verdict against the hotel. The case is still considered the industry’s “wake - up call” in terms of legal liability.
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    This article gives the general basis of why it is important to have a security department for your front office. The front office is the communication center for the hotel. Therefore it is an area that breeds a healthy amount of human interaction for which you must have a secure, safe plan in the event of an emergency. In my opinion, I agree that front office associates deal with a lot of people on their job and having the appropriate knowledge for the appropriate situation is important.
Dongyun Oh

Red Robin CIO Drives Change Through IT Management - 0 views

  •  
    Statistically speaking, CIOs don't become CEOs. But it's not because they don't want it. Research shows that nearly half of CIOs aspire to become chief executive, but only four percent actually get there. Much more frequently, CEOs for the world's top companies - about half in fact - come up through C-level financial or operating roles (Vanson Bourne, 2012). Chris Laping, CIO of Red Robin Gourmet Burgers (www.redrobin.com), strongly believes this is because technology executives are too often focused on engineering and IT solutions to embrace their most valuable leadership quality: the ability to manage change. Technology leaders, he believes, possess powerful project management skills that can and should be leveraged across the business for even the most non-IT initiatives, with the particular role of being agents for change. Laping's official role at Red Robin is indicative of that practice: he's the company's senior vice president of business transformation and CIO. In that role, he oversees the company's technology, learning and development, enterprise project management and operations services teams. In this exclusive interview with Hospitality Technology, Laping shares how the technology team has taken on a business transformation role at Red Robin, and describes his overall vision for IT leaders. But it's not something CIOs are handed; they have to drive it, says Laping. Driving this change, perhaps, will also help more CIOs chase down their chief-executive dreams. HT: Let's start with some definitions: "business transformation" and "change agents" are pretty heady buzzwords that get tossed around executive boardrooms. What does business transformation really mean? LAPING: If you look at a classic Wikipedia definition of business transformation, it talks about people, process and technology. So when you push change through people, you usually do that through training. If you want to change business performan
Jennifer Mesa

The New York Palace Goes Bedside High-Tech || HotelChatter - 0 views

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    This new bedside technology controls lights, media, bedroom setting and also lets you know if someone is at your door waiting for you
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    This new bedside technology controls lights, media, bedroom setting and also lets you know if someone is at your door waiting for you
lorena garcia

Going Green Saves the Green in the Hospitality Industry and Guests Like It - 2 views

  • most consumers are inclined to stay at hotels that take steps to be environmentally sustainable.
  • most consumers are inclined to stay at hotels that take steps to be environmentally sustainable.
  • He cited three categories that matter most to consumers: water, energy and waste reduction
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  • “The two the customers are most willing to do are water conservation and energy conservation. They are willing to turn off the light.”
  • Water conservation is another area where simple changes can make big differences
  • “In a mega-hotel that has 1,000 rooms, imagine if just 10 percent of the guests said ‘No, I’ll reuse my towel.’ That’s 100 rooms. The hotels are saving not only the water and energy but also the waste,” Ogbeide said.
  • “A good example right now is we have smoking rooms and non-smoking rooms in some hotels. As time goes on, hotels may have ‘green’ rooms and ‘non-green’ rooms,” he said.
  • Reading between the lines, most of the consumers, you can tell, are environmentally cautious. It’s intrinsic motivation,” Ogbeide said. “They want the future generations of children to have a good environment to live in.”
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    Hotels going green is being appreaciated by the guests
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    This article is a research study from Godwin- Charles Ogbeide about customer's perception when staying at a going green hotel. He mentions that there are three categories that guests are more likely to look for green hotel and those are: water, energy and waste reduction. He found on the study that guests are more energy and water saving, and he mentions that customers are working more on turning lights off when is not in use. He also makes reference to hotels that currently have "smoking" and "non-smoking" rooms; in the future they could have "green" and "non-green" rooms. The new trend of going green not only save money to the hotel , but also helps increasing their profit margin.
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    This article shows that one of the trends of hotel development is green hotel. Customers pay more and more attention to the green part of a hotel. At the same time, if hotels do a very good job on green part, they will earn more from customers.
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    This article was about how going green saves money in the hospitality industry and how the guests like the hotels that are changing. University of Arkansas researcher, Godwin-Charles Ogbeide, found that most consumers are more likely to stay at hotels that take steps in becoming more environmentally friendly. The three things consumers said matter most were: water, energy, and waste reduction. These three things are also the biggest concerns for hotel operations. Air conditioners are used in most hotels and they use a large amount of water and energy. By leaving the units off until the guest arrives instead of leaving it on all day will save money, water, and energy. Another thing these hotels are doing for guests that stay more than one night is giving them the option to re-use their towels or not having the bed linens changed daily. This can save a large amount of water. These hotels place small signs in the room explaining that the hotel is "green" and what to do if they don't want their towel or linens changed. Going "green" can be expensive if you have a large hotel that needs new windows and door seals. But for smaller hotels the simply changes will save money. By turning off the lights and air conditioner when no one is in the room will save money. By following these changes and charging the same amount per room as non-green hotels, it will also help increase the company's profit margin. It also helps the future generations have a good environment to live in.
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    Going green is a big step for a hotel to take. It takes a lot of planning and can be expensive to make the transition, however the benefits of going green on the back end are worth the initial expense. The facilities class the Ms. Scanlon teaches is a very good class for familiarizing yourself with the going green initiative and how to make it happen.
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    go green is important not only for the industry but also for the whole earth, because pollution is one of the biggest issue for every countries' government. in this article, it also talk about the major concerns in hotel industry, AC system and water conservation. go green not only save hotels' money, but also increase profit margin. Go green is a important step for hotel to go, and it have to go green for the future step for hotels.
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    I realy like this article because it talks about hotels that are trying to go green and customers like it and contribute to this cause. The hotels are trying to reduce the use of water, energy and waste, and they give the option to the customer to do it or not. For example to "reuse your towel" or turn off the A/C when you are not in the room. This helps the hotels to save money and increased their profit margin. Some hotels beleive this is costly for them, but in the long-run it will help. People are more conscious now and like that hotels are more environmentally responsible.
Theodore Moore

Black Meetings & Tourism - Four Seasons Hotel Vancouver Raises The Bar For Green Initia... - 0 views

  • Four Seasons Hotel Vancouver
  • legendary service meets uncompromising environmental standards
  • Five Green Key rating - the highest possible rating for hotels
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  • operational areas and sustainable practices, including community outreach efforts.
  • 1-5 Green Key rating based on a comprehensive evaluation
  • Four Seasons Hotel Vancouver is one of only 30 distinguished hotels worldwide to be recognized as a Five Green Key Hotel.
  • Sempa Hybrid Heating System, which reduces the hotel's green house gas emissions by 20% to 50% per month
  • comprehensive recycling program and by newly installing energy-efficient, LED lighting sources designed to last up to 40 years.
  • Eco-Luxury program, which allows them to choose how often their bed linens and towels are refresh
  • sustainable dining options, from catered group functions to private dining in YEW restaurant + bar.
  • donates food, shampoos, soaps, bedding and linens to local social assistance organizations and charities.
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    The Four Seasons Vancouver has conquered the highest rating for Eco-friendly hotels. This title and rating is only given to 30 hotels nationwide and is extremely competitive in nature. Any hotel has the ability to qualify and is evaluated in several aspects consisting of the following: operational areas, sustainable practices and community outreach efforts. The Four Seasons Vancouver has switched over to a unique heating system that is reducing gas emissions, installed newly efficient LED lighting that will last for up to 40 years, participates in an Eco-friendly laundry system for par linen, offers sustainable dining options and donates to local organizations. Along with public recognition, going green has perks that not only benefit the environment but the hotel as well. The Four Seasons Vancouver has taken many drastic initiatives that will be in place for years to come. This says a lot about this individual property and Four Seasons as a hotel brand. It's exciting to see the opportunity for more hotels to go Green and be the change that we all would like to see.
Diya ZHAO

Top ten technology gadgets for the modern hotel room | Tnooz - 5 views

  • 1) High definition televisions (HDTVs)
  • 2) High speed internet access
  • 3) MP3 docki
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  • ng station and al
  • 5) Mirror televisions
  • 4) Convenient power sources
  • a connectivity panel which enables content from a laptop, digital camera or MP3 to be viewed/listened to via the television so they don’t have to keep recharging their batteries.
  • arm clock
  • 6) Lighting and climate control
  • s weather gauges on its in-room control panel,
  • 10) And, finally, technology to rotate a Croatian hotel once every day is being explored to give every guest a sea view during their stay. Not viable for every hotel, but boy would it help you stand out from the crowd.
  • use any brand of mobile phone to gain access to their hotel room
  • .  Face recognition key locks and LCD screens connected to a digital camera to let guests know instantly who’s outside their door
  • 8 ) Energy management systems
  • A combination of energy-efficient air conditioning, a rainwater harvesting system and low energy lighting can reduce a hotel’s carbon footprint by 75 per cent compared to the average establishment.
  • 9) Guest sensors
  • 7) RFID (Radio Frequency Identification) door lock for keyless entry to a hotel room and other areas of the hotel is becoming more popular in hotels across the world.
  • Mirror televisions are more commonly found in bathrooms, saunas and swimming pools at luxurious hotels.  They are equipped with high definition technology, digital tuners and touch screen functionality.  In fact, there were some impressive Mirror TVs being demonstrated at the recent CES in Las Vegas.
  • High definition televisions (HDTVs) are the focal point of every hotel room and there are a huge variety of models for hoteliers to choose from to suit differing room sizes and budgets.
  • (wired and wi-fi) in hotel rooms is a must for any business traveller and now many leisure travellers too
  • are two essential gadgets for many travellers.  Apple has sold over 100 million iPods and many travellers use them to listen to favourite songs, watch movies, or view family photos, so any docking station that couples as an alarm clock should be at the top of any hotelier’s list for in-room gadgets. Alternatively, most in-room televisions also double up as an alarm clock.
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    This article presents insight into the best technology available right now to put into a new construction or facelift of a hotel.  From the basics like HDTV and internet connection, to facial recognition key locks, this article discusses the trend in the industry.  It also discusses energy management systems, which are clues that the industry is evolving and looking to save cost and the environment at the same time.  These style of systems, I believe will emerge as the most important out of the whole list because they demonstrate the exact way to cut cost.  The article says that an effective energy management system "can reduce a hotel's carbon footprint by 75 percent."  Thats not too shabby...  For more on energy management systems, visit http://ems3.com/.
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    The mirror televisions is a great idea. I personal very like this hardware. It integrated the mirror and television together, not only save more space onthe wall but also bring a new feeling for customer. This system have touch screen, digital tuners and the most important is waterproof. That means the hotel can put it in bathroom or some damp environment. It make cuntomer more convenient and the hotel do not need to worry about the damage.
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    The technology to rotate the Croatian hotel once every day is absolutely phenomenal. By giving their guests a chance for an ocean view during their stay, they provide the guest with the utmost of service although like the article pointed out, this is not feasible for most hotels. I especially like the energy efficient programs being implemented in hotels across the country. Most guests, including myself, leave hotel rooms with out adjusting the air, leaving lights on, etc. Because we are not at our own home, we seem to lack concern. With energy-efficient air conditioning, water harvesting shower heads and sensors to detect when the room is vacant will all help reduce the hospitality industry's carbon footprint drastically.
  •  
    echnology director at Quadriga, recommends the top ten bits of technology that every hotel room should have, ranging from the most obvious to the more unusual. They should provide a range of high quality HD channels to reflect the needs of guests and most major suppliers including Samsung and LG, for example, offer a range to suit all requirements and budgets.
laura kaczkowski

Hotels keeping up the pace with new technology - 1 views

  • iPads to keep their guests entertained, other hotels are getting super-sexy with some unique high-tech initiatives.
  • Royal Mansour in Marrakech.
  • every guest room has a touch screen wall that enables guests to control lighting and temperature levels
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  • there is a 'Do Not Disturb' button on your wall for ultimate privacy.
  • Pavillon des Lettres
  • 26-room upscale hotel with a novel idea: guest rooms that are devoted to a letter of the alphabet that corresponds with a famous writer.
  • Nantucket Island Resorts
  • Flip Video Camcorders for guests to use at each property, so you can record the sunsets, the hikes, the storms and the endless display of Nantucket baskets that parade around the island every summer.
  • Andaz 5th Avenue.
  • Check-in from the elevator on the way to your room. Guests just swipe their credit cards and a room key
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    In this article, it talks about all the new ways hotels are using technology to bring in more customers. They are trying to make everyone's stay as pleasant as possible, one example that they talked about is using in iPads to keep their guests entertained while waiting. The Royal Mansour in Marrakech has now set up every room with touch screen walls that allow guests to control the temperature and the lighting in the room. Another resort in Nantucket offers their guests Flip video Camcorders that they can use at their property, the guest can record all the different things that they have done throughout the week, they can record everything from the crazy storms to a beautiful hike that they did with their family! The last hotel that they talked about in the article was the Andaz 5th Avenue, this hotel allows guest to skip the front check out and they can just check in from the elevator with their credit card on the way to their room. This article really opened up my eyes and see that technology really is changing the way that we live!
Patty Ferrer

Hotel operators step up their green initiatives - Travel Weekly - 0 views

  • Our desert surroundings require that we be strong stewards of natural resources, especially water," Dumont said.
  • LEED is an acronym for Leadership in Energy and Environmental Design, the council's rating system for measuring the effectiveness of environmentally efficient buildings. LEED ranks buildings on a 100-point scale measuring energy and atmosphere, the sustainability of a site, efficient use of water and the use of environmentally responsible materials and resources in the building's construction and maintenance. It also awards six points for innovative design and four points for embracing regional priorities in products and services. The resulting levels are Certified (40 to 49 points), Silver (50 to 59 points), Gold (60 to 79 points) and the greenest category, Platinum (80 points or more).
  • he approximately 5 million hotel rooms in the U.S. rack up almost $4 billion in energy bills a year, or about $800 per room annually, according to Ashley Katz, spokeswoman for the Washington-based Green Building Council.
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  • MGM Resorts is among an expanding number of hotel operators looking to capitalize on growing environmental awareness among travelers by getting their hotel owner-developers to invest in systems that cut energy usage, save water and reduce waste.
  • The trend in consumer green consciousness has grown important enough among travelers that Sabre Holdings, one of the world's largest GDS operators, has taken notice. Last month, Sabre launched its Eco-Certified Hotel Program, making it what the company claimed was the first GDS to break out a list of "environmentally responsible accommodations."
  • MGM Resorts has cut its electricity usage by an amount that could power more than 12,000 homes.
  • Caesars Entertainment (formerly Harrah's Entertainment) set a goal of cutting its carbon emissions by 10% between 2007 and 2013. So far, the Las Vegas-based company has replaced 65,000 halogen light bulbs with LED bulbs, which use about 90% less electricity, and has recycled more than 60,000 pounds of soap for Clean the World, a nonprofit that sanitizes the soap and sends it to low-income areas of the U.S.
  • The trend in consumer green consciousness has grown important enough among travelers that Sabre Holdings, one of the world's largest GDS operators, has taken notice. Last month, Sabre launched its Eco-Certified Hotel Program, making it what the company claimed was the first GDS to break out a list of "environmentally responsible accommodations."
  • T he approximately 5 million hotel rooms in the U.S. rack up almost $4 billion in energy bills a year, or about $800 per room annually, according to Ashley Katz, spokeswoman for the Washington-based Green Building Council
  • MGM Resorts is among an expanding number of hotel operators looking to capitalize on growing environmental awareness among travelers by getting their hotel owner-developers to invest in systems that cut energy usage, save water and reduce waste
  • "We have had the Travelocity Green Hotel program since 2008 and noticed increasing demand and supply of green hotels," said Leilani Latimer, director of sustainability initiatives at Sabre. "Additionally, there is increasing interest on the corporate side as more and more businesses are integrating their overarching sustainability programs into their managed travel programs and looking for significant ways to promote sustainable procurement practices
  • "It's very difficult for hotels to be truly green by their nature," said Bjorn Hanson, divisional dean of New York University's school of tourism and hospitality management. "Daily cleaning consumes chemicals and energy, and public spaces are 30% to as much as 70% of the square footage of a hotel and must be lighted, cooled and heated."
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    With sustainability at the forefront of hotel operators and investors hotels are becoming conscious of the guests needs as more and more travelers are requiring and are staying at properties that are serious about environmental conservation. The article highlighted the fact hotels are big consumers of energy, therefore have construction that are LEED certified will not only benefit the environment but also the bottom line of investors.
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    Travel Weekly takes a look at hotels taking real initiatives to their commitment to going green, especially in Sin City. Hotel groups are looking not to save money through transparent initiatives asking guests to simply reuse their towels, rather the article looks at "hotel owner-developers to invest in systems that cut energy usage, save water, and reduce waste". It seems in addition to other environmentally conscious west coast cities, Vegas has set a standard by setting goals for increased recycling, decreased energy consumption, switching over to LED bulbs, composting food waste, reducing overall carbon footprint and emissions. In light of continuing green development, Sabre Holdings has launched an Eco-Certified Hotel Program taking the lead out of the other four major GDS's to tip their hat to eco-friendly hotels. As travelers, GDS's, hotels, travel websites, and developers alike place greater emphasis on the preference for environmentally conscious lodgings, the more likely the industry is going to continue adopting these measures.
  •  
    Hotels are becoming more green world wide. MGM hotels is on board with a green initiative. Hotels electricity and water add up because they have to cool a building , clean and maintain the hotel. IT costs about 800 per room annually in electricity and water costs. MGM hotels reduced the electrivity they use which can help power 12, 000 houses. HOtels are also trying to reduce its carbon emissions. Although as the article states " its very difficult fot hotels to be trully green by their nature" every little bit helps.
Jonathan Dearden

Hotels Going the 'Green' Way with Technology. - Wednesday, 14th December 2011 at 4Hotel... - 0 views

Hoteliers.com published this article last month about hotels going green. Due to the rising number of consumers wanting to be eco-friendly, hotels are looking for creative ways to go green. A hotel...

http:__www.4hoteliers.com_4hots_fshw.php?mwi=6500

started by Jonathan Dearden on 16 Jan 12 no follow-up yet
Marcos Oliveira

America's Most Hi-Tech Hotels - Articles - Executive Travel - 1 views

  • the hottest high-tech hotels feature an intricate network of intelligent systems working to make every aspect of your stay more comfortable, more convenient and more secure—both for you and for the hotel staff
  • Instead of swiping your card through the lock and waiting for the green light, you can simply approach the door with card in hand and walk in, thanks to smart technologies that unlock the door for you as you approach
  • radio-frequency ID (RFID) cards replace the conventional swipe card, allowing various systems throughout the hotel to detect your presence automatically and respond appropriately
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  • Hyatt is also experimenting with a version of this approach, building RFID into customer loyalty cards to let regular guests bypass the front desk and head straight for the comfort of their rooms.
  • The technology also allows the hotel to maintain better security by knowing more clearly who’s coming and going throughout the hotel, since each RFID card can be detected by multiple sensors in the lobby, elevators and rooms.
  • Hilton and InterContinental are working with a company called OpenWays to deploy a new key technology that plays a specially encoded sound from your phone. Give your cell phone number to the hotel at the time of booking, and you’ll receive a text message with a special phone number to call. When you arrive at the door of your suite, just call the number and hold the phone up to the door lock. As the garbled noise plays from your phone’s speaker, the lock will “hear” it and open on command.
  • Soon you’ll be able to use your own cell phone as your room key at a number of top hotels
  • OpenWays
  • audio key system
  • One of the most advanced high-tech security technologies, facial recognition, is starting to make its way from the government sector to the hospitality industry
  • 3VR Security
  • From the moment you step into the lobby to the time you check out, high- tech hotels of the future will be tracking your moves, identifying you to hotel staff and opening doors to luxurious amenities. This sophisticated tracking will help ensure your security and may even enhance the guest experience by personalizing your interactions with hotel staff in much the same way that Google and Facebook personalize your web browsing experience by showing you relevant content
  •  
    As hotels make every attempt to come up with new and innovative techniques to conduct business, technology companies are looking for ways to being the first on scene with new technological tools. Many hotels now have instead of swiping ones card through the lock and waiting for the green light to enter, the guest can simply approach the door with a card in their hands and walk right into their rooms. This is possible through radio frequency identification (RFID). RFID are also being used to track customer loyalty to ones brand. RFID Technology also allows the hotel to maintain better security by knowing more clearly who's coming in and going throughout the hotel, since each RFID card be detected by multiple sensors in the lobby, elevators and rooms. There is even the possibility to access ones room by simply utilizing their cell phones and having the phone unlock the door. This is done by simply dialing a phone number and when prompted placing the cell phone next to the door lock. An audio key will play and the door will be unlocked. The audio is unique to each and every reservation.
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