Skip to main content

Home/ Hospitality Technology/ Group items tagged laptop

Rss Feed Group items tagged

4More

Introducing Tool Kit - Answers to Tech Questions - NYTimes.com - 0 views

  • What is the most efficient but lightweight way to maintain access to all your files while traveling? Lightweight laptop? USB drives? (The cloud is presumably not an answer with airplane connection restrictions.)
  • Can you set up an Apple Airport Express in a hotel room to turn the hotel’s wired connection into a wireless network?
  • I want to use an iPad on my commute, and I’d like it to be connected to the Internet, but don’t want to sign up for a wireless data plan with a lengthy contract. Is there a way around this?
  •  
    We love technology but we don't always know how to use it or even want to spend the time figuring it out. Thats why Sam Grobart is set out to take the mystery from some common questions that are being asked about todays technology problems.100 questions were asked and 25 of them were answered on his Gadegetwise blog.

Hotels Seek an Edge in Offering the Right Digital Perks - 1 views

started by CHRISTINA BARO on 19 Sep 12 no follow-up yet
2More

5R's of Digital Marketing and Social Media Engagement: Renew, Review, Repute, Replace a... - 0 views

  • "Hotel companies that will be the most successful in 2014 are those who are refocusing on their websites and mobile platforms, and they will be vigilantly monitoring review sites in real time to ensure that their reputations are impeccable," said DJ Vallauri, Lodging Interactive founder and president. "In light of Google's recent algorithm changes (Hummingbird), successful hoteliers also will be augmenting traditional display advertising with relevant content marketing on blogs, social channels, e-newsletters and webinars, and they will marry their mobile and social media strategies to be more responsive -- again, in real time and with fluid design. Millennials or Generation Y travelers don't go anywhere without multiple mobile devices including smartphones, tablets, laptops and even smart wristbands; they share their hotel experiences on Facebook, Twitter, and Google+; they post videos of themselves in various hotel environments -- from lobbies and pools to restaurants and rooms; and they tag friends in photos and then post them for the world to see.
  •  
    The hospitality industry has to keep up with digital marketing and social media. The new breed of travelers has emerged. They are technology smart, and expect hospitality providers to be engaged with the digital global network so they can communicate using their preferred media channels.
1More

How Proximity Marketing Can Help a Business Attract Customers: Study Breaks College Med... - 1 views

  •  
    It's no secret that mobile marketing is the future of the marketing field. Smartphones, tablets, and (on rarer occasions) lightweight laptops are transitioning the marketing objective from fighting for space directly in front of the target to competing for real estate in locations that the target might visit. For many businesses, mobile social media strategies have surpassed all other avenues as the go-to marketing forum. (Facebook's mobile advertising accounted for almost half of its total advertising revenue last quarter.) And although sharing social media content is certainly useful, the verdict is still out on what the next level of mobile interaction could entail.
6More

The Technology You Need in Today's Meeting Industry | UniFocus - 0 views

  • According to "The Economic Significance of Meetings to the U.S. Economy", the first of its kind quantitative research-based analysis on the subject, meetings and conventions support over 1.7 million jobs throughout the U.S. alone. The 1.8 million recorded meetings and conventions held throughout the country in 2011 directly contributed an excess of $106 billion dollars to the Gross Domestic Product with all indicators pointing towards industry growth between 2012 -2020. In essence, meetings mean business…..Big Business!
  • When asked how planners prefer to communicate with their venue partners, the overwhelming response was: electronically (laptops, tablets and smartphones).
  • Planners’ opinions of the technology most important to them for choosing a meeting/event venue in 2013 yielded the following results: High Speed Wi-Fi accessibility Web Conferencing Video Conferencing Although not as important as the above, planners also indicated that the following technologies were also of importance depending on the nature of the meeting/event: Virtual Meeting Environments Portable Audio/Visual Electronic Way-Finding Signage
  • ...2 more annotations...
  • With 83% of meeting planners agreeing that video conferencing is poised to become a must have for venues over the next 2 to 3 years, the question that arises is, “how will meetings/events be evolving in the near future?” Recognizing that the majority of planners do not believe that technological advancements are likely to reduce the need for in-person meetings, if the attitudes of meeting planners’ technological demands persist, and hotels/venues embrace higher technology, they can stay ahead of the curve.
  • It is safe to say that in today’s ever growing International Meeting and Convention Industry, venues that continue to advance their technological assets will continue to enjoy a competitive advantage over those that go without. Yet, those venues that proactively integrate their technologies with their positioning and pricing strategies will be best set to see their competitive advantages continually sustained.
  •  
    Meeting industry is fast growing industry in nowadays. It can generate a lot of revenues and provide a large amount of job opportunities for the nation. And the trend of this industry is technology based. Meeting planers and suppliers prefer electronically communication. And video conference is becoming more and more popular. It is safe to say that in today' meeting and convention industry, venues that continues to advance their technological assets will continue to enjoy a competitive advantages over those that go without.
10More

HNN - Hotel technology trends to keep an eye on in 2018 - 1 views

  • In-room technology upgrades
  • Virtual reality
  • obots
  • ...4 more annotations...
  • Personalized experiences/smart rooms/Internet of Things
  • Mobile connections/payments
  • Virtual concierge
  • n addition to maximizing guest experiences, advances in technology both increase hotel revenue while decreasing other expenses, and as a result, the hospitality industry is investing in a number of technology based upgrades.
  •  
    Hotels are stepping up the amount of tech on their properties as guests want the comforts of home, during their stay. Below are 6 trends to look at in 2018. 1. Virtual Concierge- App technology is allowing guests to access anything from local dining to concert tickets, and directions etc. from the comfort of their own phones without having to make a phone-call or walk to the concierge desk. 2. Mobile Connection/ Payment- Check in/ out, room keys are all done from app tech. 3. Personalized experiences/smart rooms/Internet of Things- Guests now have the ability to control the temp, humidity, lighting, blinds; do basically anything they fancy from their rooms. 4. In-room technology upgrades - WiFi improvements allowing technology to stream seamlessly while you are staying on the property 5. Virtual reality- VR tech is new to the mass market and hotels are not letting it slip by. Hotels are allowing guests to basically take a vacation to another location, from the comfort of the bedroom. 6. Robots- Robots are now being used in place of front office staff, in room dining, maintenance, to create a more private and efficient service.
  •  
    This article discusses how hotel technology trends are growing and experiencing a very high demand. Technology is ever shaping and modeling new paths for better guest experiences and streamline hotel operations. In an already very competitive market, hotel operators are always looking for new ways to enhance their on-site operations and guest experiences. Some of the latest trends include virtual concierge, mobile connections and payments, personalized experiences, smart rooms and robots. There are always advancements in-room technology upgrades such as guest access to Wi-Fi since smartphones, tablets and laptops have become a must for travelers. It is such as exciting time to be apart of the hospitality industry, whether it's as an employee or guest.
  •  
    A lot of new trends with IT have emerged within the year of 2018 so far which include: Virtual concierge - Saving guests the time to physically go down to a concierge desk and wait to talk to someone is key with online 24-hour concierge service Mobile connections/payments - Mobile check-ins Personalized experiences/smart rooms/Internet of Things - Using apps to control room temperature, lighting, etc In-room technology upgrades - Introducing smart TVs and all-access wifi Virtue Reality - 360-degree videos of hotel properties are now a thing. Offering guests the opportunity to see where they'll be staying is a huge advantage Robots - The Henn-na Hotel in Japan is ran by robots all throughout the property and this phenomenon is expanding to other hospitality establishments.
30More

Digital Marketing Strategies for the Hospitality Industry in Hyderabad - Digital Market... - 11 views

  • It has also been observed that those who embraced digitalization are enjoying profits now.
    • lvela051
       
      The biggest on going trend.
  • Today, if you are in the hospitality industry, there is no way out but embrace the digitalization that has become a part of it.
  • Trend #1: Video marketing
  • ...21 more annotations...
  • ranslate into longer visits to the websites, lower bounce rates, and better conversation and engagement.
  • Trend #2: Social marketing
  • important to promote social marketing to get the company’s reputation up.
    • lvela051
       
      creates brand loyalty.
  • Trend #3: Social Media Marketing
  • immense potential to reveal characteristics about demographic buying behavior and also helps to segment your customers.
  • social media platforms such as Facebook, Tumbler, LinkedIn, and Twitter for research.
    • lvela051
       
      Biggest platforms to advertise.
  • Trend #4: Wearable Technology
  • latest marketing strategy for the hospitality industry.
  • Disney magic band can be used as the key for the hotel rooms, in place of tickets and probably to plan their entire Disney holidays.
    • lvela051
       
      I have tried this and its very convenient.
    • lvela051
       
      Creating reports help to target audience and other aspects of the business.
  • Trend #5: Data Analytics
  • 60 percent on data analytics
  • analysed deeply to reveal customer behavior.
  • better services and stunning performances.
  • Trend #6: Mobile Marketing
  • A majority of the world’s population is constantly browsing on their mobile phones.
    • lvela051
       
      Smart phones and laptops are constantly marketing.
    • lvela051
       
      Standards that can affect and change based on success of the e-marketing.
  • Diversity
  • Safety and Security
  • Legal Issues
  • Demographics
  •  
    The article is highlighting the digital marketing trends in the Hospitality Industry today. Since technology has such a strong presence, in the world we live in, e marketing such as social media, video and social marketing are becoming more important in building brand loyalty. The 6 trends mentioned in the article, are stating how these types of marketing skills have the ability to reach a broader audience and also helps to provide real-time data on how the company is performing. The use of this marketing strategy is creating higher profits and increasing the standards within the hospitality industry. Hoteliers have a bigger focus on legal issues, safety and security, diversity and demographics and the value that such technology brings or adds to the business. A great example used within the article is the use of social media, i think this is the most effective and cost effective tactic. It doesn't take much to have the marketing department create a social media platform(s) and try to advertise via e-flyer, e-menus and even videos that help to increase sales. The use of e-marketing allows a company to reach a bigger audience then just locally. There are plenty of shops that start off small but gain massive success with advertising online. Best example would be Salty Donuts, main source of advertising being social media.
7More

How Hotel Cybersecurity Keeps Guests and Data Secure - 1 views

  • Hotels need cybersecurity: Although they don’t have the volume of transactions that big box retail stores do, their transactions are generally larger, and their guests have more at stake than just their groceries.
  • But the personal information hotels store is only part of what’s at risk.
  • Hospitality organizations need to understand their vulnerabilities, as well as how to identify threats to their guests, property and data.
  • ...2 more annotations...
  • Hotels need to think about multiple endpoints and the remote connections they rely on to run the property’s operations.
  • Take advantage of cybersecurity professionals who can identify sources of intrusion, assess the extent of the breach and provide details of the compromised material.
  •  
    This article is talking about how the hotel cybersecurity keeps guest information data secure and why is very important. Most of the hotel has a really big database of the guest's personal information. Thus, it's easy to have security problems happen in the hotel. Hospitality organizations have to understand their vulnerabilities and always have to make a plan about how to protect hotel guest's data. This article also introduced 4 key areas cybersecurity teams need to focus on. First of all, instill security as a Cultural Norm. When the customer chooses the hotel to stay, which means they trust this hotel, they feel the environment is safe and they trust the digital assets as well. They will connect the Wi-Fi with their personal laptop or smartphone. Therefore, hotelier have to train their employee about provide the safety environment for their guests is necessary and everyone have to focus on it. Secondly, Think Beyond the Credit Card. Every billing system need to be protect customers personal and financial information, the hotel need to think about the multiple endpoints. Third, Be Smart About Responses. When the cybercrimes happen, they need to be reported responsibly and they have to know this thing at the first moment. Hotel have to keep training their security teams and be aware of some bad things happen. The last one, Don't sleep on Insider Threats. There is one thing that hotel have to focus on that the employee may steal data to sell it to other company.
  •  
    This article mentioned how hotels do not have as many transactions as popular stores have but their transactions are typically more than grocery transactions. Hotels have a lot of personal information for many people and that information should not be leaked, never. It was mentioned that hotels need security as it is a cultural norm, you have to think beyond the credit card, be smart about responses, and don't sleep on insider threats. "Hotels are vulnerable to cybercrimes through a variety of avenues that break with the traditional physical security measures deployed across the hospitality industry. Keeping guests and their assets - both physical and digital - safe is paramount to preserving both the image and financial security of hotels."
6More

Tripleseat Announces New Features Specifically for Hotels - 0 views

  • Tripleseat, the fastest growing web based sales and event management platform, today announced the launch of new features specifically designed for hotels to streamline the booking process and increase sales.
  • new key functionalities to the event management platform including the ability to book group business in one or hundreds of hotels, manage event and guest room blocks easily and access a flexible and dynamic sales and CRM platform.
  • 1. Guest Room Control (GRC): a way for hotel sales managers to seamlessly manage sleeping room blocks in one or many hotels. 2. Extensive reporting: generate custom reports, discover your top revenue-generating customers, get deeper insights into your event business, and create sales and financial reports 3. An all-in-one web based platform: track everything with clients and staff without having to use different software products or web applications, and book on the go, using any web enabled device like a laptop, smartphone, or tablet
  • ...2 more annotations...
  • Our goal with the new features is to rescue hotel event and sale managers from software that was developed over 25 years ago,” said Jonathan Morse, founder and CEO of Tripleseat. “When it comes to selling and managing group business, hotels do things differently than our restaurants customers. We developed these new features specifically with hotels in mind. Tripleseat is a complete web based sales and event management application that is simple to use and will help hotels increase their group business sales.”
  • Tripleseat is the fastest growing sales and event management platform that helps restaurants, hotels, and unique venues streamline the planning process and increase event sales. Tripleseat was founded in 2008 by Jonathan Morse and Kevin Zink. To date, the Tripleseat platform has helped venues book over 5.5 million events and captured $12 billion in event leads. More than 45,000 event managers use Tripleseat every day to book and plan the perfect event for their customers.
  •  
    Tripleseat, the fastest growing sales and event management platform that helps restaurants, hotels, and unique venues streamline the planning process and increase event sales, launched new features specifically designed for hotels. New key functionalities include the ability to book group businesses in one or hundred of hotel, manage event and guest room blocks easily and access a flexible and dynamic sales and CRM platform. When I was a Manager with Lettuce Entertain You Enterprises, we used Tripleseat for our private booking and catering software. I found it extremely user friendly and efficient, and the platform was a great communication tool for all of the managers.
17More

Cyber and data security in the hotel industry - PwC Middle East - 0 views

  • In the Digital Era, technology is everywhere; people can connect to your company, your employees, customers, providers and competitors through laptops, smartphones and even wearable devices.
  • With increasing reliance comes increasing risk, many of which are outside the Enterprise’s control.
  • Legal and regulatory problems bring their own special range of issues. Locking horns with regulators, litigants and judges is the last thing that business needs.
  • ...13 more annotations...
  • This is a landmark piece of legislation that will radically change our perceptions on how personal data should be handled in business
  • The simple truth is that cyber security and data privacy problems can be big news and newsworthiness drives awareness levels
  • Cyber and data security emerged to prominence as a massive risk area, due to a series of high profile breaches affecting payment cards
  • There is also the economic interest in gaining commercial advantages from the use of personal data. Gaining better customer insights and providing them with personalised services are now recognised by many in the hotel industry as core business goals.
  • The purpose of the GDPR is to put people back in control of their personal information and to improve how entities look after personal information while it is in their custody.
  • when things go wrong and they are fully aware of the fact that some of the world’s biggest, richest and more powerful entities have been humbled by poor approaches to security and privacy.
  • This case has established a need for the development of comprehensive information security programmes, annual security audit cycles and post-incident investigations in the hotel sector.
  • Businesses need to think about trust, confidence and brand health and reputation.
  • they have to do much more to tackle the security and cyber risks they face and to live up to the expectations that society places in them
  • People responsible for security and privacy in hotels ought to ask themselves whether their entities have appropriate Visions for desired end states. If not, they should bring together the stakeholders to discuss ways to take things forward.
  • regulation is seen as the antidote to market imperfection.
  • Trust, confidence and brand health may operate in a different timeframe to share prices.
  • In other words, suffering security and privacy failure might be like a cancer, where the harm is hidden from view until it is too late. This returns the focus to legal risk.
  •  
    This article is extremely important. I feel like everyone should read it because it goes hand in hand with what we have learned this week in class. The topic of cyber security is something that people need to shift paradigms. This article brings us great points about the digital era we live in. since everything we do in business now a days has to do with technology, it is important to have security and trust in this. With the increase reliance on this technology comes a higher risk. The article brings up that awareness levels of cyber security and data privacy issues are growing at a steady pace. It is extremely important that in the hospitality industry, Businesses think about trust, confidence and brand health and reputation. This highlights the fact that it doesn't matter if security systems are costly, in the long run if something goes wrong that will end up being the most costly. The article mentions that there will be a regulation established by the EU called General Data Protection Regulation (GDPR). The purpose of the GDPR is to put people back in control of their personal information and to improve how entities look after personal information while it is in their custody. In conclusion, this gives companies a competitive advantage.
1More

What Makes A Good Point-Of-Sale System? | ThunderQuote Blog - 0 views

  •  
    In this article titled "What Makes a Good Point-of-Sale System?", the author focuses on the advantages of an efficient POS system along with the key features that a POS system should have. According to Viknesh, "The appeal of POS technology lies in its interoperability - POS technology can function on desktops, laptops and tablets, as well as mobile devices such as Android phones, iPhones and iPads that function on different platforms, making it the optimal choice for small businesses, non-profits organizations and charities". For instance, on a retail level, a POS system not only manages customer transactions but it allows connectivity with cash registers, barcode scanners, receipts and credit card terminals. A POS ultimately offers a competitive advantage to larger players, and thus, it is important to identify key features that the best POS software should have, and which are effective for one's business. These include the whole hardware package, robust inventory management features, sales tracking capabilities, accurate and timely data, security features and reliable POS support. Having a complete POS system ensures quick turnaround times. For instance, if a customer is able to pay seamlessly by being given a choice on the mode of payment, such as credit card, cash, etc.., then they will feel it is effective and quick. Additionally, having a built in inventory system allows businesses to keep track of inventory levels in real time. Identifying which items are running low in order to replenish is crucial to ensuring customer satisfaction. Tracking sales and having the ability to generate reports helps further understand inventory and areas of room for improvement. A POS system should also offer accurate and timely data, especially if it has cloud computing for efficiency. In addition, considering that there is the risk of security and confidential data compromise, it is crucial to have a POS system with data encryption technology. Lastly, a business s
18More

Top 3 technology innovations changing the restaurant industry | FastCasual - 4 views

  • With technology evolving on multiple fronts in today's foodservice industry, restaurant operators are facing more pressure than ever to improve their business operations.
  • Grimes encouraged foodservice operators to not only take a comprehensive look at the types of technology affecting their industry but also how they could apply innovations being used outside foodservice.
  • ake Pepper the robot, for example, which a few airport restaurants are using to greet guests, provide menu details and offer menu recommendations.
    • krehman
       
      This article highlights the advice Robert Grimes, International Food & Beverage Technology Association president and CEO, gives to those looking to innovate their technologies in the Food & Beverage industry. In the article Grimes hits 3 main points: robotics, 3D printing, and Blockchain. He hits that robotics are being utilized already in food service outlets. How robotics are not only assisting customers with faster food times but also providing more variety to them within this decreased period. As well as assistance in the kitchen to execute orders faster. He discusses how 3D printing "will enable the food service industry to serve more fresh food - faster and with less space than traditional food service." For example, with cake decorating and pizza making. Within the article, Grimes also has an obscure idea, but yet one no one has thought about yet, of using a tracking service called Blockchain that can be readily available to customers to see where food from a restaurant is coming from (i.e. farm to table restaurants could show where they are receiving their products from exactly). Almost emulating the tracking service most use for packages being delivered to their homes. Grimes lastly explains the "seven Cs" of food service technology - clarity, convergence, connections, convenience, choice, consumer and commitment. "He placed clarity at the top of this list since the rapid growth of technology calls for clarifying what one refers" to, which he utilized to explain the 3 innovations. The rest of the article hits the rest of the C's and what each means to him and how it could help improve food service. However, the most important piece of information comes with the closing sentence: "To utilize technology, an organization must make a concerted effort to ensure that all employees are making use of it." Meaning that, you could implement everything and believe in it fully, but without belief of those working for you and with you, none of it will matter.
  • ...12 more annotations...
  • Grimes pointed out three specific technologies that foodservice operators should have on their radars: robotics, 3D printing and the blockchain.
  • It prints food in a variety of many shapes and sizes from as small as 1.5 millimeters high for crackers or several centimeters for a tart.
  • Chowbotics Inc., a manufacturer of a robotic machine that uses 21 ingredients to create more than 1,000 types of salads in around 60 seconds,
    • krehman
       
      The innovation of robotics seems to be an outlet for quicker prep times while providing a larger variety of options.
  • will enable the foodservice industry to serve more fresh food — faster and with less space than traditional foodservice,
  • Flippy, Miller said, is designed to work alongside kitchen staff.
  • By digitally recording the identity of goods, a blockchain can provide a permanent, immutable record for every food ingredient as it travels from farm to table.
  • how it was processed and a full accounting of its movement along the supply chain.
    • krehman
       
      Eliminates the guessing game of where your food comes from for customers. With the ability to track food from order to deliver, as if it were an amazon package, will help consumers understand exactly what they are eating. It could also help different restaurants within the same area compete with how fresh their ingredients compared to others based on where product is purchased from.
  • the "seven Cs" of foodservice technology — clarity, convergence, connections, convenience, choice, consumer and commitment.
  • Business organizations need to have a holistic view of technology for their different departments. If they fail to do this, they run the risk of choosing the wrong system.
  • "People want to be able to get to their technology however they want to get there," he said, be it via a kiosk, a smartphone, a watch or a desktop.
  • "If you want to lower the cost of technology, go with consumer technology," he said. Many businesses already use consumer smartphones and laptops for this very reason.
  • Grimes insisted that many businesses continue to view technology as an overhead expense instead of an opportunity to improve service and efficiency.
9More

How to Recycle Old Electronics - Consumer Reports - 0 views

  • 1.5 billion cell phones were bought in 2017. That’s around one for every five people alive.
  • 44.7 million tons of e-waste was discarded in 2016, and only 20 percent of it was disposed of properly
  • Ask Apple: The company says it re-captured 2,204 pounds of gold—worth $40 million—from recycled devices in 2015.
  • ...5 more annotations...
  • Also, many cities and towns sponsor collection days for electronics
  • Plenty of nonprofit organizations and local communities offer options to help you recycle old electronics
  • electronics products can also contain toxic substances, such as lead, mercury, and cadmium
  • a charity or nonprofit out there that would be happy to take it off your hands.
  • Many electronics manufacturers and retailers offer robust recycling programs
  •  
    3 ways in which you can properly recycle your old electronics. Bring to recycler, donate it, or take it to a tech firm who offers a recycling program.
11More

Top 10 Hospitality Technology Trends for 2018 - 0 views

  • Mobile device as door key
  • Some hotels have already starting using implementing this, whether it involves NFC technology or visually scanning a code like many airports now do with plane tickets.
  • Service automation
  • ...6 more annotations...
  • Today, many guests prefer technology over human interaction for simple tasks
  • Battle for bandwidth
  • The room phone of the future may serve as a hub for a larger connected experience.
  • Guest apps
  • Fixed-mobile convergence
  • Location-based service
  •  
    Phones essentially, and unfortunately, are going to be around for peoples time at hotels. People usually go away to get away from real life, but unfortunately everybody likes to be on their phones still. The first four examples of this article highlight how phones are important with recent technology updates. Your new phone can now serve as a phone key, concierge, and do so much more with an app. Robots and other technologies are being implemented to replace human interactions.
  •  
    This article was a great read. For the most part I have either witnessed some of these advancements or heard about them in some form or fashion. The trend that intrigued me the most, of course, was #9 - Tech Enabled Meeting Spaces. This is ALWAYS a demand for my clients. Will they have wifi, will they have a polycom, adapters for their laptops, etc. Some clients, especially tech groups, that I have want their own entire network created and work hand in hand with our IT department to configure all that needs configuration. I think these trends are great, and positive, trends that if done correctly can meet the guests' expectations and as a result increase GSR (Guest Satisfaction Rates).
18More

5 Future Ecommerce Trends of 2019 - Ecommerce Platforms - 0 views

  • Companies embracing ecommerce marketing strategies are experiencing rapid growth.
  • ecommerce is replacing the need for in-store retail experiences.
  • Using personal online data
  • ...14 more annotations...
  • search queries, page visits, and purchase history, brands transform their online stores
  • consumers spend 48% more when their experience is personalized.
  • login to your Amazon account
  • recommended products based on your past purchases, ads tailored to your search history, and marketing copy speaking directly to you.
  • best serve the customer’s needs and interests.
  • showed 57 percent of online shoppers are comfortable with providing personal information to a brand, as long as it directly benefits their shopping experience.
  • robots will invade ecommerce stores. Well, robots such as chatbots and artificial intelligence (AI) designed to enhance a customer’s overall shopping experience.
  • chatbots can fulfill a number of customer service needs, from answering questions about a product to discussing a complaint.
  • even been projected that B2B ecommerce sales will increase worldwide to $6.6 trillion by 2020.
  • today’s technology lets us use virtual reality, 3D imaging, augmented reality, and more to interact with a product from the comfort of our laptop or smartphone.
  • cheesy infomercial has transformed into an immersive, 360-degree online shopping experience.
  • no technology can truly replace every detail of an in-store experience.
  • These brands open retail stores with less square footage and employees, but a more personalized and interactive in-store visit.
  • companies are creating ecommerce experiences within a retail store via digital kiosks.
  •  
    This article was mainly about the growth of ecommerce businesses due to the fact that the world is changing into a more technological environment. It stated five trends that would begin to show up more as time goes on such as interactive chatbots on store websites to help with customer complaints and even answer questions about products. It also stated that physical stores are going bankrupt but will try to accommodate with the change by providing smaller and more intimate customer service experiences in store because even though the internet is great it still does not provide the entire customer service experience for customers most of the time.
13More

10 Things You Should Know About Recycling Electronics - 1 views

  • The Environmental Protection Agency estimates that only 15 to 20 percent of e-waste is recycled,
  • the rest of these electronics go directly into landfills, incinerators and are illegally exported to developing countries
  • These foreign junkyards hire low-wage employees to pick through the few valuable components of often toxic old machines.
  • ...9 more annotations...
  • The E-cycling Central website allows users to select their state and city to find a trusted recycler nearest them.
  • Reuse is always more environmentally sound and will give devices an extra couple years of usability.
  • One is called the e-Stewards Standard for Responsible Recycling and Reuse of Electronic Equipment, known as e-Stewards, and the other is called Responsible Recycling (R2) Practices, known as R2.
  • If an electronics recycler has either one of these certifications they are typically more trustworthy than a recycler without one.
  • With that being said, it is best to recycle your electronics as soon as you know you are done using them.
  • Before you recycle or donate your computer or cell phone, be sure to erase your data from the device.
  • CRT TV’s, printers, cartridges and many large home appliances are dangerous to recycle, so consumers should expect to pay a small fee to recycle them.
  • Don’t throw nickel cadmium batteries in the garbage! They’re made from poisonous materials that can harm the environment—and they also need to be recycled.
  • cell phone batteries can be used to make new smartphones and batteries, while zinc and aluminum from laptops and tablets can be used for metal plates, jewelry, cars or art.
  •  
    This article explains what e-waste is and how we as consumers can help recycle our e-waste. We should recycle products we know we won't use anymore because technology depreciates. When we decide to recycle our e-waste we should ensure that they are reputable. Throwing certain things in the garbage is toxic to the environment and thus we should make sure to recycle all technology instead of tossing it into the landfill.
10More

E-waste will go down because of COVID, but for all the wrong reasons | Grist - 0 views

  • Global sales of electronics and electrical equipment took a hit during the first three quarters of 2020, according to a U.N
  • more than 5 million tons of future e-waste were avoided during that time period
  • n recent years as more people in developing nations gain access to modern technology, product life cycles become shorter, and device repair becomes more difficult.
  • ...6 more annotations...
  • High-income countries in North America and Europe, the researchers found, only saw a 5 percent dip in overall electronics sales.
  • People living in lower income nations in the Global South, meanwhile, bought 30 percent fewer electronics overall, including fewer cell phones and laptops
  • Tech Dump and others have also seen “a huge increase in the number of people coming in and dropping off electronics.”
  • people spending more time at home and “needing to get rid of what we call the pile of denial,
  • rebound effect in wealthier countries, where electronics sales were up significantly in the third quarter of 2020 compared with the first tw
  • A pandemic-driven e-waste dip may give nations “a little bit of breathing space” to strengthen their recycling infrastructure, Baldé said. “But it’s not a lot of oxygen.
  •  
    This article touches on how Covid gave some relief of e-aste but not enough to make such a difference. Since many people were home during the pandemic, it was time enough for people to do some spring cleaning. Heavier electronic devices will reduce e waste production by 5.4 million tons but electronic sales grew at the end of last year. We wont really see the imapct of the pandemic right away but over time.
6More

11 Facts About E-Waste | DoSomething.org - 0 views

  • 11 Facts About E-Waste
  • 20 to 50 million metric tons of e-waste are disposed worldwide every year
  • Americans dump phones containing over $60 million in gold/silver every year.
  • ...2 more annotations...
  • Only 12.5% of e-waste is currently recycled
  • Recycling 1 million laptops saves the energy equivalent to the electricity used by 3,657 U.S. homes in a year
  •  
    This arctic talk about 11 facts about E-waste. For example,Only 12.5% of e-waste is currently recycled.
19More

Sun, Sand and Cyber: Does the Hospitality Industry Need to Invest in Cybersecurity Now?... - 0 views

  • To ensure businesses are in the best possible position to compete during and long after the Coronavirus pandemic is over, both customers and employees need to be educated on the security measures on offer to feel comforted in this brave new business climate. 
  • For businesses to feel empowered against today’s many challenges, a consistent approach to risk management is absolutely crucial. A CISO with the authority to carry out real change and impart strong governance across the business would be hugely valuable.
    • jalipman
       
      An entity to regulate and update cyber security in order to keep all information safe would be very helpful. But it could be argued that an organization that has access to all systems could pose a larger risk to cyber security than it would negate.
  • These burdens come into sharper focus when you consider the digital environment in which hotels are operating. Individual hotels are often connected to the organization’s national or international network, meaning only one hotel has to be breached before the entire company is at risk of hemorrhaging huge volumes of its data.
    • jalipman
       
      This is a good example of why every hotel needs to be constantly updating and on alert for cyber attacks because if one hotel server is compromised the entire national system is at risk.
  • ...9 more annotations...
  • Most crucially, a cybersecurity strategy must include a solid plan for Business Continuity and Disaster Recovery in order to prepare for any worst-case scenarios. In the era of COVID-19, incidents of the worst kind are fast emerging and businesses deserve a fighting chance to succeed.
  • The root of this cyber crisis lies in the way hotels are hampered by disparate legacy systems and out-of-date software where breaches are rife for the taking, particularly on hotels’ Point of Sale (POS) systems and other external vendors. Adding to this, hotels often outsource their customer IT connectivity but unfortunately forget to consistently monitor and audit suppliers’ security measures. 
  • Today, the systems used for various functions in a hotel’s back and front operations are manned by employees who are not yet well-equipped to pick up on and counter large-scale cyber-attacks until it’s too late.
    • jalipman
       
      Simply put, hotels are not focusing enough on these attacks and their security systems are made primarily to identify and ongoing attack rather than preemptively stop them.
  • Mobile phones, tables and laptops connected to open networks become a hunting ground for hackers to harvest banking details through card payments. 
    • jalipman
       
      Not only is personal information stored but guests use these open networks for many different things allow hackers a direct link to the guests devices as well.
  • Worth billions of pounds, the hospitality industry is a perfect victim for cyber-criminals. Its make-up of luxury resorts and hotels alongside huge volumes of high net-worth individuals has fast become prey for hacker
  • While financial services and the public sector have been forced to endure an endless stream of cybercrime, the hospitality industry has also become a prime contender for hackers in the wake of its rich data-base. 
    • jalipman
       
      The constant influx of new information makes hospitality company databases prime targets for hackers.
  • No matter the size of the business, inefficient cyber support diverts crucial time from business activities and relationships with customers.
    • jalipman
       
      Not allocating for proper cybersecurity not only puts you at risk but takes away from time you spend on business when you are dealing with potential or ongoing threats that would have been better addressed by a proper cyber security system.
  • With global business fighting relentlessly to survive against the chaotic threat of the Coronavirus, all industries are exposed to criminal cyber-threats, and so the security of highly sensitive data must be handled appropriately.
    • jalipman
       
      In unprecedented times like we are currently going through things like cybersecurity will be put on the back burner in order to deal with issues at hand but this can create environments for cyber attacks.
  • British Airways and Marriott International are two major hospitality companies to be victims of high-profile breaches in recent memory. They serve as a stark reminder of the heavy costs faced when the safety of customers’ data is compromised. 
« First ‹ Previous 61 - 80 of 98 Next ›
Showing 20 items per page