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jenelleforbes

The Incredible Importance of Hotel Interfaces - SkyTouch Technology - 0 views

skytouchtechnology.com/le-importance-hotel-interfaces

shared by jenelleforbes on 08 Jun 20 - No Cached
  • More than ever, the property management system is the hotel’s brain
  • interfaces “reduce requirements for onsite IT support at hotel properties through central hosting of applications and remote monitoring and management of devices wherever feasible.”
  • ccording
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  • Some key interfaces for PMS include:
  • Finally, a proactive hotel PMS provider will also work with you to develop new interfaces for products a hotel may have, but are not covered by existing solutions.
  • In the end, a hotel PMS must be held to the test of how well it integrates with a typical hotel’s technology
  • The hotel PMS is probably the most important piece of technology in the hotel, but only if it can communicate with the rest
  • jenelleforbes on 08 Jun 20
     
    The property management system is important because it is the brain of the hotel. The PMS makes sure that operations of the hotel is coherent. Interfaces lowers the need for onsite it support. There are different interfaces such as booking engines, inventory management channel manager, credit card point of sale and many others. As long as the PMS connects with the rest of the hotel is will be the most important technology in the hotel.
Irine Wallace

Opera Property Management System - 0 views

www.micros.com/...OPERAPropertyManagementSystem

Property Management System (PMS)

shared by Irine Wallace on 10 Sep 12 - No Cached
  • Reservations ― features are integrated with other functionality such as profiles, cashiering and deposits. This property management software module provides a complete set of features for creating and updating individual, group and business block reservations, including deposit handling, cancellations, confirmations, wait listing, room blocking and sharing.
  • Reservations ― features are integrated with other functionality such as profiles, cashiering and deposits. This property management software module provides a complete set of features for creating and updating individual, group and business block reservations, including deposit handling, cancellations, confirmations, wait listing, room blocking and sharing.
  • Reservations ― features are integrated with other functionality such as profiles, cashiering and deposits. This property management software module provides a complete set of features for creating and updating individual, group and business block reservations, including deposit handling, cancellations, confirmations, wait listing, room blocking and sharing.
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  • Reservations ― features are integrated with other functionality such as profiles, cashiering and deposits. This property management software module provides a complete set of features for creating and updating individual, group and business block reservations, including deposit handling, cancellations, confirmations, wait listing, room blocking and sharing.
  • Profiles ― complete demographic records for guests, business accounts, contacts, groups, agents and sources. Profiles include addresses, phone numbers, membership enrollments, stay and revenue details, guest preferences and additional data that make reservations handling and many other activities faster and more accurate.
  • Back Office Interface ― revenue transfers, market statistics transfers, daily statistics transfers, and city ledger transfers can be easily made from OPERA Property Management System to a back office system.
  • Rooms Management ― handles all facets of room supervision including availability, housekeeping, maintenance and facility management. The Queue Rooms feature of the property management software coordinates Front Office and Housekeeping efforts when guests are waiting for rooms which are not immediately available for assignment.
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Your front desk often makes the difference between ‘never agains’ and ‘long-term relationships.’ At the core of the OPERA Enterprise Solution is our premier property management software, the OPERA Property Management System (PMS). Designed to meet the varied requirements of any size hotel or hotel chain, OPERA PMS provides all the tools a hotel staff needs for doing their day-to-day jobs – handling reservations, checking guests in and out, assigning rooms and managing room inventory, accommodating the needs of in-house guests, and handling accounting and billing. The property management software is configurable to each property’s specific requirements and operates in either single-property or multi-property mode, with all properties in an enterprise sharing a single database
  • Irine Wallace on 10 Sep 12
     
    SUMMARY OPERA Property Management System is fully integrated with all the OPERA modules and offers the most extensive list of certified interfaces in the industry. FEATURES: Reservation, rate management, profiles, front desk management, back office interface, room management, cashiering, account receivables, commissions, reporting, fully configurable, global perspective, hospitality system interface, opera express, tailored to fit hotel's operational business needs, scalable to suit the size of the hotel, helps operators to become more productive, profitable and professional, and delivers fast, accurate and online information on property
  • Jenna Rashbaum on 10 Sep 12
     
    A lot of hotels use OPERA as their property management system. I have never personally worked in a hotel so I am not familiar with PMS's but from everything that I have read and heard from people is that OPERA is very efficient with everything. This system seems as though it can do everything for your property just the way that you would like it to. OPERA is customizable to your company's needs which seems great. This is a great website that you posted as it informs all of us exactly what this PMS is capable of.
shineal

What Brain-Computer Interfaces Could Mean for the Future of Work - 0 views

hbr.org/...ld-mean-for-the-future-of-work

interfaces future

shared by shineal on 13 Jan 23 - No Cached
  • Brain computer interfaces (BCIs) are slowly moving into the mass market. In the next few years, we might be able to control our PowerPoint presentation or Excel files using only our brains. And companies may want to use BCI technology to monitor the attention levels and mental states of their employees
  • imagine if you could prepare your next presentation using only your thoughts. These scenarios might soon become a reality thanks to the development of brain-computer interfaces (BCIs).
  • I expect to see a growing number of professionals leveraging BCI tools to improve their performance at work. For example, your BCI could detect that your attention level is too low compared with the importance of a given meeting or task and trigger an alert. It could also adapt the lighting of your office based on how stressed you are, or prevent you from using your company car if drowsiness is detected.
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  • A Toronto-based startup called “Muse” has developed a sensing headband that gives real-time information about what’s going on in your brain.
  • In the next few years, we might be able to control our PowerPoint presentation or Excel files using only our brains. Some prototypes can translate brain activity into text or instructions for a computer, and in theory, as the technology improves, we’ll see people using BCIs to write memos or reports at work.
  • Experts believe that around “15-30% of individuals are inherently not able to produce brain signals robust enough to operate a BCI.” Obviously, this situation can lead to wrong results and ultimately bad decisions from companies. BCIs still have a long way to go, and much improvement is needed.
  • Despite these promising results, some experts, such as Theodore Zanto, a director of the UCSF neuroscience program, say that while BCIs based on EEG scans can determine a user’s attention levels, they are as of yet still incapable of differentiating what the user is actually focused on.
  • Researchers are also experimenting with “passthoughts” as an alternative to passwords. Soon, we might log into our various devices and platforms using our thoughts. As described in this IEEE Spectrum article, “When we perform mental tasks like picturing a shape or singing a song in our heads, our brains generate unique neuronal electrical signals. A billion people could mentally hum the same song and no two brain-wave patterns generated by that task would be alike. An electroencephalograph (EEG) would read those brain waves using noninvasive electrodes that record the signals. The unique patterns can be used like a password or biometric identification.”
  • BCIs aren’t a perfect technology — there’s no telling what sort of mistakes or mishaps we’ll encounter as companies and individuals begin to use these devices in the real-world. What’s more, BCIs — like any technology — can be hacked. Hackers can access a BCI headband and create/send manipulated EEG data. A hacker could also intercept and alter all data transmitted by your BCI. It’s possible that a hacker could steal your “passthoughts” user credentials and interact with your devices (laptop, car, etc.). These risks can directly impact our physical integrity. Brain data could also be stolen to be used against you for extortion purposes. The potential for serious abuse is significant.
  • shineal on 13 Jan 23
     
    This article is on Brain-Computer Interfaces (BCIs) and what the future of the work environment could be. Based on the information published, employers would have the ability to leverage brain activities to effect greater productivity in the workplace. However, since BCIs are capable of detecting the mental state and thoughts of employees, there are many privacy and ethical issues that will certainly be derived from the use of these types of technologies.
Marcos Oliveira

| Renaissance ClubSport Hotel Reduces HVAC Energy Costs by 35%Pelican Wireless Systems - 0 views

www.pelicanwireless.com/...educes-hvac-energy-costs-by-35

shared by Marcos Oliveira on 11 Apr 13 - No Cached
  • HVAC energy consumption drives over 60% of most hotel energy bills each month
  • Renaissance Hotel discovered that by implementing Pelican Wireless Systems wireless HVAC Energy Management solution, they could substantially reduce energy consumption, decrease their monthly energy bill, and at the same time increase their overall customer satisfaction.
  • previous room configuration had basic thermostats installed in the rooms which were left running even when the rooms had no checked in guests.  They also had no way to monitor the health of their existing HVAC units, and their facilities department was being called upon by the front desk regularly to resolve guest complaints about uncomfortable room temperatures
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  • Renaissance property is made up of six floors with 175 hotel rooms; it also includes a conference center totaling 4000sf, and an 85,000sf full service spa and workout facility
  • In order to successfully achieve the Renaissance goal of reducing energy costs without compromising guest satisfaction, Pelican needed to implement a cost effective energy management and data monitoring solution that provided accurate, real-time data that Renaissance could easily access themselves
  • Pelican’s wireless solution included exchanging their old thermostats with 226 of Pelican’s wireless intelligent Internet Programmable Thermostats, one Wireless Gateway for seamless communication between the Thermostats and the Cloud based servers, and one Pelican Property Management Interface to enable communication to Renaissance’s Property Management System
  • installation took only two installers three days to complete at an active hotel that is rarely under 100% occupancy.
  • Pelican’s solution takes advantage of two easily measured conditions found at hotels; Occupancy Rate and Average Nights Stay
  • Business hotels in the US typically see an average of 1.6 hotel nights per stay.  This means that as much as 50% of the time hotel rooms are vacant during the daytime.
  • Pelican’s simple, but intuitive technology interfaces to both your Hotel’s Property Management System and to the Internet to access the Pelican Site Manager
  • Initial setup is done via an easy to understand graphical user interface accessible on any Web Browser. Our Cloud Based servers allow you to access your resources and have control of your information from anywhere you have an Internet connection.
  • allows your authorized staff to have central control via a Web Browser from any Smartphone, iPad or Tablet with Internet connectivity.
  • Marcos Oliveira on 11 Apr 13
     
    In an effort to cut expenses the Renaissance Club Sport Hotel installed the Pelican Wireless HVAC Thermostat. This saved them $41,160 a year on energy related costs giving them an ROI of 8.5 months. Through research presented by Pelican Wireless it was discovered that HVAC energy consumption drives over 60% of most hotel energy bills each month. The Renaissance Hotel discovered that by implementing the Pelican Wireless technology they could save substantially each month on energy costs. The previous room configuration had basic thermostats installed in the rooms which were left running even when the rooms had no checked in guests. They also had no way to monitor the health of their existing HVAC units and their facilities department was being called upon by the front desk to regularly check the AC. Installation took only 3 days with 2 installers in a sold out hotel consisting of 175 hotel rooms, conference center, spa and workout facility. Pelican's technology interfaces with the Hotel's PMS and to the internet to access the Pelican Site Manager. Initial setup is done via an easy to understand graphical user interface accessible on any Web Browser. Cloud based servers allow access to resources and have control of information from anywhere there is an internet connection.
Ted Rood

NAVIS Interface To Resort Data Processing, Inc. Property Management Software Enables On... - 0 views

www.virtual-strategy.com/...ent-software-enables-onlineoff

shared by Ted Rood on 17 Jun 12 - No Cached
  • NAVIS, the leader in reservation sales systems for the North American lodging industry,
  • The interface will enable NAVIS clients using RDP software to accurately measure how much online revenue and how much offline (telephone) revenue were generated from their online marketing.
  • “NAVIS is the only company in the lodging industry capable of providing this level of online/offline revenue detail to hotels, resorts and vacation rental management companies
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  • where to spend their marketing dollars and where not to.”
  • espective clients will be able to see a complete picture of their online and offline revenue – extremely valuable information that will help them to be more successful.”
  • Ted Rood on 17 Jun 12
     
    When working in a hotel, the majority of the reservations that come in are done through online booking but what about the reservations made over the phone? Are they still booked as a result of online marketing efforts?  This article from Virtual Strategy Magazine is discusses a brand new data interface developed by NAVIS, the leader in reservation sales systems in North America. NAVIS teamed up with RDP (Resort Data Processing) to create an interface that allows clients to measure how much online and offline revenue is generated from online marketing. Currently, NAVIS is the only company able to offer this service to its clients. The ability of NAVIS to provide this information gives clients the opportunity to decide on where exactly there marketing money needs to be spent and where it needs to be spent less. Having access to all of this new data and information regarding source of revenue will ultimately make a company more successful in the future. 
Yunfan Wu

How Much PMS Do You Really Need? - 1 views

www.hospitalityupgrade.com/...magazine_Detail.asp

technology Hospitality Software solution PMS CRS

shared by Yunfan Wu on 03 Oct 13 - No Cached
  • Several vendors are developing new systems, though none have yet approached the rich functionality of older products with years of enhancements built into them.  At the same time, many multiproperty brands are looking to replace their existing standard property management systems, but as their strategic emphasis has shifted from central reservations (CRS) to customer relationship management (CRM) they’ve been wondering whether the new PMS really needs to have as much functionality as the old one.
  • Some brands developed their own PMSs, such as Marriott’s FSPMS and FOSSE, Starwood’s Galaxy and Hilton’s OnQ; others standardized on third-party systems. However, in all cases they mandated only the PMS and left it up to the individual properties to decide what to use for their other operational areas.  As a result, several vendors who concentrated on chain-hotel business focused on producing pure PMSs, with functionality covering the traditional core of individual and group reservations, check-in/checkout, folio charges, housekeeping/rooms management and the all-important CRS interface. MSI, RoomKey, Galaxy, SkyTouch and Infor’s epitome and HMS are examples.
  • Other vendors looking more to the independent and resort market expanded their PMSs to include sales and catering, spa/golf/activity management, CRM and sometimes even POS, both retail and food and beverage. For this segment of the market these integrated PMS applications (from vendors such as Agilysys, IQware, NORTHWIND and PAR Springer-Miller Systems) became their most strategic system. A few companies (including Cenium, IDS, Indra and Prologic First) have taken it even further, extending out into full ERPs that cover every operational area including financial and supply chain operations. MICROS falls between the two camps, offering a well-integrated PMS/S&C/CRS suite but relying on third parties for guest activity management and financial systems.
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  • If you’re an owner/manager of a new-build property, there’s a great deal in favor of having as comprehensive a system as you can get, even up to the ERP level of one system managing the complete operation.  If you’re the owner or manager of a franchised brand property you have no say in which PMS to use anyway, though you’ll get the best results if all your other management systems are as well-integrated as they can be amongst themselves as well as interfacing with the PMS.
  • The real world being what it is, properties seldom fall into one segment or the other. Commercial city center hotels often need sales and catering systems, and many have added spas or other guest activities. Pure PMS vendors therefore developed good interfaces to link up with the third-party vendors’ systems typically used to manage these areas. Conversely, properties in the independent and resort world often already had existing point solutions in specific areas, and so vendors typically made their systems very modular and developed interfaces to link to the other vendors’ products until such time as they could, perhaps, replace them with their own modules. 
  • Given the varied demands of the different market segments, there will always need to be a mix of vendor approaches, but whatever else it’s attached to, a well-designed, intuitive and well-interfaced PMS module is still the core of operational success at every property.
  • Yunfan Wu on 03 Oct 13
     
    It gives a discription of how nowadays'  hotels develop and use of their PMS. Some brands develop their own PMS such as Marriott and Starwood; some look more to the independent and resort market expanded their PMS. It seems that we don't need so much kinds of PMS and so many function. According to the analysis of the market and demand, it comes the conclusion that a well- designed, intuitive and well-interfaced PMS module is still the core of operational success at every property.
Jeremy Fairley

San Fran Grand Hyatt Offers Eco-Friendly High-Tech Security | News | Hospitality Magazi... - 1 views

hospitalitytechnology.edgl.com/...iendly-High-Tech-Security78466

green hospitality software technology security

shared by Jeremy Fairley on 10 Feb 12 - No Cached
  • The Orion system is comprised of wireless digital thermostats, occupancy sensors, door position interfaces, remote server software and a comprehensive dashboard reporting interface. The room control dashboard provides an overview of guestroom electronic systems, including occupancy status, locks, safes, lighting, and total energy consumption.
  • The Orion system is comprised of wireless digital thermostats, occupancy sensors, door position interfaces, remote server software and a comprehensive dashboard reporting interface. The room control dashboard provides an overview of guestroom electronic systems, including occupancy status, locks, safes, lighting, and total energy consumption.
  • The Orion system is comprised of wireless digital thermostats, occupancy sensors, door position interfaces, remote server software and a comprehensive dashboard reporting interface. The room control dashboard provides an overview of guestroom electronic systems, including occupancy status, locks, safes, lighting, and total energy consumption.
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  • Orion automatically assumes control of ambient temperature when guestrooms are unoccupied. Upon guests' return, the system automatically resumes the preset temperature settings. Likewise, Orion interfaces with the hotel's property management system to pre-condition the room upon guest check-in and automatically engage enhanced energy savings mode upon check- out.  
  • Jeremy Fairley on 10 Feb 12
     
    Grand Hyatt San Francisco has selected a package of VingCard Elsafe solutions for installation during renovation of its 659 guestrooms. The renovation features the addition of VingCard's Orion energy management system and Signature RFID locks powered by the VISIONLINE wireless online access management system.
  • Jeremy Fairley on 10 Feb 12
     
    Article discusses the recent large scale IT investment in green friendly security for the Grand Hyatt San Francisco. The hotel recently upgraded 659 of its hotel guestrooms to feature energy management software as well as RFID enable security features for guests. This represents a significant investment in green technology for the use of energy conservation which in the long run will lower energy costs for the hotel in addition to making the hotel a more secure atmosphere for the guests. Hotel staff can monitor all forms of these upgrades which all communicate and work together with each other one a room has been reserved.
Adam Herrmann

Merlin Launches RCI Property Management System Interface - 1 views

This article describes how Merlin, a leader in the hospitality world of project management systems, has just launched its new interface that allows their current property management systems to link...

http:__www.rciventures.com_2013_02_merlin-launches-rci-property-management-system-interface_

started by Adam Herrmann on 14 Feb 13 no follow-up yet
anonymous

Merlin launches RCI Property Management System interface - 0 views

www.rciventures.com/...ty-management-system-interface

business tech solution restaurant

shared by anonymous on 11 Feb 13 - No Cached
  • Merlin Software has started 2013 ahead of the game with the launch of an RCI interface that streamlines processes for affiliates.
  • Merlin customers that are RCI affiliates are now able to access: • Real time deposit verifications with little or no manual processes • Inbound guest lists automatically entered in to the Merlin system • Inbound guest reservations automatically booked • Timesaving in assigning units for inbound guests, and • Improved check-in process for resorts.
  • anonymous on 11 Feb 13
     
    Merlin Software has launched a new property management system software for Vacation Ownership. The software uses RCI interface and is one of the first to use the RCI interface for PMS. RCI launched Deposit Simplification Interface in 2012, which linked its system to an external property management system. Merlin Software is one of the first companies to use this link in a PMS. Users of Merlin's newest software can make deposits, which will be automatically validated and deposited into the cloud based software. I think this is an interesting software development in the PMS world. The ability for real time deposit verification makes the customers life easier because they will know if their deposit went through or not. I feel the system is easier since much of it is automatic and can help save time because inbound guest lists and reservations will enter the system in real time. This is a system many people can take advantage of from resorts to multi-site complexes. It makes vacation ownership easier for individuals.
  • anonymous on 12 Feb 13
     
    This article is about Merlin Software's newest addition, Merlin Software for Vacation Ownership. This property management software is ideal for everything from single site resorts to multi-site developments. It's also the first cloud-based software served on demand. It's accessibility allows users to access the service through any internet connection."Our team worked incredibly hard on this project because we understood the huge benefits it can bring to our clients who are RCI affiliates," said Mike Pnematicatos, chief architect at Merlin Software. I think that Merlin Software for Vacation Ownership will prove to be very beneficial for the hospitality industry. The ability to have a cloud-based service will allow for seamless remote access for management. In addition, the software will streamline the process of placing new products in the marketplace and creating appropriate marketing packages.
kpony001

Wild Rose Casinos & Resorts Implements Agilysys' PMS and POS Solutions at Each of Their... - 0 views

www.apnews.com/d351162cda456abeb7d3d3f77695f5

resorts pos pms technology hospitality hotel tech

shared by kpony001 on 11 Feb 19 - No Cached
  • Agilysys, Inc.
  • a leading global provider of next-generation hospitality software solutions and services
  • In their efforts to deliver an enriched guest experience, Wild Rose Casinos required an enterprise-ready, all-in-one PMS solution and a full POS solution that combines convenience through mobility with complete functionality.
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  • “The Visual One PMS and InfoGenesis POS solutions incorporate an accessible user interface with a variety of reporting tools to help us improve productivity and capitalize on revenue opportunities.
  • InfoGenesis® POS
  • , a leading point-of-sale solution among luxury hotels and resorts, is a comprehensive POS system that combines highly interactive terminal and tablet touchscreen applications with industry-leading offline capabilities.
  • item configuration capabilities
  • nu and
  • multi-language support, help to drive service flexibility and increased operational efficiency.
  • Visual One® PMS is a comprehensive and fully integrated property management system that offers
  • a wide range of features and functionality, including
  • front office operations, guest history, housekeeping, reservations management and more.
  • user-friendly interface is laid out
  • with quick-feature icons and drag-and-drop capabilities.
  • has modules for accounting, activities,
  • guest marketing
  • spa management
  • catering
  • with Visual One supporting their hotel operations, Wild Rose can improve productivity and focus on creating lasting connections with guests that encourage repeat stays.
  • Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative guest-centric technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, stadia and healthcare.
  • Agilysys is known for its leadership in hospitality, its broad product offerings and its customer-centric service.
  • kpony001 on 11 Feb 19
     
    Agilysys Inc., is a "leader" in hospitality software that is known for its guest-oriented innovations that increase revenue for many facets of the hospitality industry such as hotels and cruise lines. Recently they created a solution to POS and PMS that have a very accessible user interface with the ability to use tools to help the ability to capitalize on revenue.These interfaces are widely used in hospitality locations such as resorts and hotels as they have the tools needed to be functional, such as front office operations, guest history, housekeeping, reservations management, with modules for accounting, activities, guest marketing, and many more.
Qianlin Wang

Introduction to Property Management Systems | Information Vine - 0 views

www.informationvine.com/...on-property-management-systems

technology pms

shared by Qianlin Wang on 25 Sep 12 - No Cached
  • The ideal property management system can help consolidate everything from task lists to accounting ledgers to communication records.
  • No matter what your industry, there are two important factors for deciding on the best software: capabilities and usability.
  • The best-selling property management systems are those with streamlined designs and intuitive interfaces.
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  • Costs are important, and they vary depending on whether you go for physical software or a web-based system, how long you intend to use the product, and how many units you’re operating.
  • And cloud technology is making this process more efficient than ever, ultimately improving the properties where we live, work and play.
  • Qianlin Wang on 25 Sep 12
     
    A property management system is software used to automate the operations of a hotel. It is the hub of a property's operations processing reservations, check-ins and check-outs. It keeps track of how many rooms you have left to sell and at what rate. It handles front office accounting, marketing as well as interfacing to other systems such as phone, reservations, restaurant and pay-per-view movies. Web PMS offers all the features of a traditional PMS-including integrated accounting, GDS connectivity and multiple interfaces-as well as advantages unique to Cloud-based systems, such as remote accessibility, integrated Web and mobile reservations and automatic data back-up. It will be a better choice in the future.
Mirta Echazabal

What You Should Know About POS - Accounting Software Systems - 0 views

www.possoftwareguide.com/...os-accounting-integration.html

shared by Mirta Echazabal on 03 Mar 12 - No Cached
  • Mirta Echazabal on 03 Mar 12
     
    This article informs us on the different levels of integration to accounting, ecommerce, rental, shop management and other software modules. There is a slight difference between integrated and interfaced. Interface is when the system is linked to another accounting system like quick books or Peachtree in order to transfer data between them in order to communicate with third party programs. Integrated modules use the same file and information, data is consistent in order to avoid double entry. Most accounting systems are built in and tightly integrated into the software so there is an instant update of inventory quantity, customer history, account receivables etc. There are some advantages of a separate accounting package which include saving money, no retraining, and better overall design with stand alone accounting systems. Some disadvantages of a separate accounting package will be out of date information, updates and maintenance can cause problems, difficult configuration. The built in (integrated) accounting includes updates, quick reference, and easy configuration. Disadvantages are poor design. According to this article it seems that accounting systems which are integrated are far more efficient then interfaced accounting systems. Although it clearly states that both words are used interchangeably and both can give plenty of problems with the software. But with integrated individuals are just working with one program while with interface individuals have to learn two programs and user interfaces.
Jenna Wieland

'The Most Exciting Thing to Happen to a Hotel' Will be Introduced at HITEC! - 3 views

About DigiValet DigiValet is a convergence platform which interfaces with in room amenities, back of the house services and the hotel management services. It brings all of these on one common plat...

started by Jenna Wieland on 03 Jun 12 1 follow-up, last by Jenna Wieland on 03 Jun 12
Godelieve Olibrice

Demand for Maestro from Casino Hotels; NORTHWIND Announces Konami Casino Gaming System ... - 1 views

www.hospitalitynet.org/...4061661.html

shared by Godelieve Olibrice on 12 Sep 13 - No Cached
  • Godelieve Olibrice on 12 Sep 13
     
    Another interesting article about the integration of Maestro PMS and the interface SYNKROS that will certainly enhance guest service and loyalty. This system allow members to wipe their honor cards and their information as a valuable customer is promptly recognized and pint can be accumulated at any outlet of the property. This system will certainly will reinforce brand and guest recognition. This new interface system can be implemented in various aspects of the hospitality industry!
  • ernestbailey on 12 Sep 13
     
    swipe(ing) = wipe. Like the idea of RFID recognition for reward collection.
kpony001

Guests want smart technology, but security concerns remain | Hotel Management - 0 views

www.hotelmanagement.net/...vices-to-connect-guestroom-tvs

hotel management technology security innovation

shared by kpony001 on 14 Jan 19 - No Cached
  • More than 96 percent of hotel guests travel with a smartphone and nearly 46 percent of guests travel with at least two smart devices, representing a 10 percent increase in just two years
  • More than 80 percent of guests indicated a desire to wirelessly cast content from their devices onto guestroom televisions and more than 90 percent of surveyed hoteliers agreed that today's guests would prefer to be offered wireless casting abilities, rather than traditional video-on-demand services.
  • With hotels around the world universally experiencing diminishing profits from VOD, the survey points to entertainment platform functions that hoteliers can deploy alongside wireless casting in order to regain these revenues
  • ...12 more annotations...
  • more than 60 percent of surveyed guests indicated that they would like the ability to order amenities and services via the guestroom television, if given the option. Sixty-five percent of guests would like to be able to surf the internet on the TV entertainment system
  • Another 61 percent of guests also indicated a preference to access information on available hotel services, such as restaurant hours, via the guestroom television.
  • 65 percent of guests are “highly concerned” about inputting usernames and passwords into a guestroom television app, according to HIS. 
  • As voice becomes the preferred interface for guest and staff interactions with technology in hotels, there must be safeguards in place to ensure that no data falls into the wrong hands,
  • The same is true for protecting hotels’ proprietary data from disclosure
  • Hoteliers have a duty to protect their guests personally identifiable information and we’ve built our technology atop the leading natural language processing platforms to ensure they meet this duty.
  • How are you protecting the privacy of my guests? Are recordings associated with our guests’ personally identifiable information?
  • How are you protecting the security of my hotel’s proprietary data?
  • Many travelers have unique accents or dialects that aren’t well understood by popular voice assistants. Does your solution improve the accuracy of interactions? 
  • How are you measuring return on investment? How will your solution drive efficiencies and increase revenues?
  • Can I easily change and update interactions with my guests once deployed?
  • Without the right integrations, even the best product can add complexity and cost. Hoteliers need to make sure any vendor they consider has the integrations they need to set their team up for success.”
  • kpony001 on 14 Jan 19
     
    The article reports that the great majority of hotel guests desire to have state of the art innovation for their convenience, such as casting and voice interface technology. The type of innovation stems largely from guests being able to use their laptops or phones on the TV, while also access hotel services such as restaurant hours and possibly food services from the same interface. They assert. however that it is important for hoteliers to know how guests may be able to keep their identity hidden from potential practices such as "integration with the platform that may use this data for remarketing", integrate a system that can understand an manage foreign accents. It also brings up concerns of how to measure return on investment, showing a increase in revenue and that it is possible to update the interactions with guests once the technology is deployed.
kgill017

Starwood Hotels Accommodates HR Users With Global Reporting System | Information Builders - 2 views

www.informationbuilders.com/...starwood

shared by kgill017 on 21 Nov 12 - No Cached
  • WebFOCUS has let our users around the world access current information via the Web with accurate results and easy-to-use functionality
  • Having a consolidated reporting system and a single interface to manage HR data has increased our productivity at all levels
  • personnel information is extracted from SAP production data many times daily to refresh an Oracle data warehouse. WebFOCUS is used to generate custom reports from the Oracle data on demand.
  • ...8 more annotations...
  • SAP delivered the capabilities Starwood lacked in its HR processes, but when it came to having comprehensive technology for company-wide reporting, the "vacancy" sign was still flashing.
  • Starwood also took advantage of Information Builders' education classes
  • a secure business intelligence environment that allows users to access selected reports based on their roles and security access rights to particular data. WebFOCUS also interfaces with Starwood's own data-level security via the company portal.
  • The WebFOCUS Managed Reporting environment made it easy to develop standard reports, set up domains for various properties and divisions, and manage the reporting infrastructure from a central location.
  • Additionally, through the dashboard, developers can set up a different interface for different people
  • WebFOCUS has become Starwood's standard reporting interface to display nearly all HR information.
  • Currently, four people manage the HR reporting activities for 750 properties in 80 countries. Based on its success in HR, Starwood is examining the possibility of expanding the use of WebFOCUS to other departments within the organization.
  • These technical and business attributes make WebFOCUS ideal for calculating occupancy percentages, booking rates, customer preferences, guest satisfaction levels, and a host of other factors.
  • Chang Ren on 21 Nov 12
     
    With 110,000 employees in more than 750 properties, it has been a challenge for Starwood of making current data accessible to authorized users. So Starwood recently deployed Information Builders' WebFOCUS to augment their SAP suite of applications, and the results are accommodating HR professionals worldwide. This system boosts the productivity and reduce manual labor. The WebFOCUS Managed Reporting environment made it easy to develop standard reports, set up domains for various properties and divisions, and manage the reporting infrastructure from a central location. 
  • kgill017 on 28 Nov 16
     
    This article describes the system that Starwood has implemented in regards to their HR department and the benefits of the system. The Webfocus system which is a customizable reporting system that can give a myriad of data to the HR managers.
acarter001

INNCOM's In-Room Controls Now on Intelity's ICE Touch for iPad | Green Lodging News - 0 views

www.greenlodgingnews.com/ols-now-on-intelitys-ice-touch

shared by acarter001 on 19 Jan 17 - No Cached
  • By adding INNCOM’s Integrated Room Automation Systems (IRAS) to Intelity ICE (Interactive Customer Experience) Touch on iPads, guests can now control room temperature, lighting, drapes and alarm clock directly from their iPad tablet computers—even when they are not in their rooms. INNCOM is an industry leader in advanced guestroom automation systems for hotels and resorts. IRAS is INNCOM’s customizable multi-purpose platform for in-room guest controls. Intelity is the hospitality software developer of ICE, the award-winning integrated, customizable, branded interface that enables hotel guests to request all services instantly via in-room tablet, TV, laptop or mobile device. “By placing the INNCOM IRAS on our ICE guest interface, Intelity is giving travelers real-time fingertip control over their hotel experience,” said David Adelson, Intelity founder, president and CEO. “Once a guest has registered with the hotel, downloaded its app and received password authentication, they can begin interacting with the property via ICE from virtually anywhere.”
  • acarter001 on 19 Jan 17
     
    This is article speaks to room automation in guest rooms as a means to make hotels more green. Through the INNCOM system, hotels are able to customize the guest's stays by allowing them to adjust the lights and temperature. It also allows hotels to reduce cost as they are able to turn off HVAC units and turn on automatic lights. By allowing hotels to do this, they can save money on their utilities. With the INNCOM system, hotels also can upload their room collateral which reduces the cost of print for the hotels.
weiwei lu

eTourism Releases Mobile Interface for CMS Customers - 0 views

www.etourism.com.au/...ases-mobile-interface-cms.html

shared by weiwei lu on 09 Apr 12 - No Cached
  • weiwei lu on 09 Apr 12
     
    Posted in eTourism News @ Nov 11th 2011 2:32pm - By Bryan Marsh Today we're excited to announce the release of our Mobile Interface on the eTourism Content Management System. The eTourism Development Team have been hard at work building an interface that is feature rich but simple to use.
Craig S. Wright

Starwood Preferred Guest's New, 'Go-To' App Unites All Starwood Brands Using Innovative... - 0 views

www.marketwatch.com/...ate-aware-interface-2012-03-15

Investment app interface

shared by Craig S. Wright on 29 Mar 12 - No Cached
  • offer FaceTime customer service
  • Starwood's mobile revenue has increased by more than 300 percent year-over-year, and the company has found that the patterns of travelers using mobile devices to book rooms are markedly different from those of more traditional web bookers. For instance, two-thirds of mobile bookings are within 24 hours of the stay, triple that of web bookings.
  • The SPG app is the first in the travel industry--and one of the first apps ever--to utilize state-aware technology, creating an interface that unites all nine of Starwood's distinct lifestyle brands and its nearly 1,100 hotels and resorts; and adjusts the app's look, feel and content depending on whether the user is planning, en route or already checked in to a specific hotel.
  • ...1 more annotation...
  • "The new SPG app will help us build even deeper relationships with our loyal guests
  • Craig S. Wright on 29 Mar 12
     
    Starwood has made a significant investment in IT with their new SPG mobile app. What really diferentiates this app from competitors is its visuals which change depending on the guests status. If they are exploring hotels to book, the app will appear one way, once they have made a reservation, more options become available for guests to plan their stay and be more interactive. Upon check out, the app again changes as Starwood highly values guests' feedback. This revolutionary app is somewhat complex, but Starwood is definetly on the right track!!
Mirta Echazabal

Optima property management system - 0 views

www.silverbyte.com/OptimaPMS.html

shared by Mirta Echazabal on 15 Feb 12 - No Cached
  • Jiaqi Xu on 15 Feb 12
     
    Optima is global leading software in the hospitality industry, Designed for both the mid - market and luxury hotel sectors. All Optima line applications are integrated, using a single image open database, allowing full access to data across all modules and all hotel departments. Whether it is Reception or Banqueting, Spa or Accounts receivable, all modules read from the same database. And in addition all modules have the same recognizable user interface allowing staff to easily switch between applications. It's efficient,easy,flexible and customized configuration.
  • Mirta Echazabal on 15 Feb 12
     
    Considered the technology of the next generation Optima PMS, with advanced icons and color codes which gives managers an overview of hotels operations and maintain management controls. The windows graphical user interface helps simplify data entry by employees, user friendly, quick and easy. The system is able to change to a variety of languages, automatic or semi automatic night auditing procedures, guest history and mail merge, unlimited number of folios for guest, interfaced with all leading PBXs, housekeeping and room maintenance. Optima PMS has a report module with an extensive report generator which provides statistical reports and occupancy and work assignment forecasting reports. This new upcoming system seems to be well suited and user friendly, but does not seem very far from opera. Opera is a very user friendly system which really provides convenient use for the employees. It is even possible to email reservation confirmation through the system to a guest. In other PMS systems like brilliant or Epitome that was not possible. These new and improved systems really make a front desk and reservation agent life a bit easier. The system is interfaced with the phones in the rooms, which allows us to see in the system when a housekeeper is in the room cleaning which is called pick up status" so that we can provide adequate information for the guest informing them that the room is currently being cleaned instead of having to call housekeeping every 5 minutes.
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