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Contents contributed and discussions participated by Godelieve Olibrice

Godelieve Olibrice

SAI's SynergyMMS Selected by Starwood Vacation Ownership for Enhanced Asset Management ... - 0 views

  • SAI's SynergyMMS Selected by Starwood Vacation Ownership for Enhanced Asset Management and Preventive Maintenance
  • SynergyMMS is a Software as a Service (SaaS) solution designed exclusively for hospitality to enhance asset life and longevity by creating "synergy" between front office, engineering and housekeeping staff for enhanced workflow and communications. Starwood Vacation Ownership offers flexible vacation options from spacious villa accommodations in the best locations in the most sought-after destinations to distinctive experiences around the world—all through Starwood Vacation NetworkSM.
  • extend the lifecycle of equipment, reduce energy consumption, minimize equipment downtime, and reduce guest-reported maintenance requests,
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  • By tracking workflow in SynergyMMS for the maintenance of these assets, the tasks are completed efficiently. This also aids in establishing the equipment's useful life, prolonging replacement cycles for equipment, and reducing energy and water consumption.
  • n addition to improving the lifecycle of equipment, SynergyMMS also adds accountability for our Engineering teams,"
  • SynergyMMS not only helps identify what work needs to be done and when — both in the villas and across the entire property — but the system tracks exactly when work is completed. SynergyMMS provides another tool for our engineering leaders to monitor productivity and efficiency of the preventive maintenance program.
  • Hailed as the ultimate solution for today's mobile and multilingual workforce, SynergyMMS offers tools that help hotel maintenance staff work together without increasing demands on their time
  • SynergyMMS is all about time, efficiency, and solving today's most tedious preventive maintenance tasks.
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    This is an interesting article about SynergyMMS software which is basically a software aimed at enhancing asset management and preventive management. This software is designed with the hospitality and tourism management in mind since it allows seamlessly communication among various departments of the hotels to improve guests' satisfaction. This system provides real time information about the workflow and maintenance for assigned villas and tracks when the work is completed . Additionally, this system can help monitor water consumption reduce energy consumption enhancing life of equipment cycle have an impact on guest satisfaction ( lower complaints) and less tear down for the hotels.
Godelieve Olibrice

SMS Marketing For Hotels and Spas - 0 views

  • Mobile Marketing as a Service Blog
  • SMS Marketing For Hotels and Spas
  • SMS mobile marketing
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  • can be used for so many different types of businesses, hotels and spas included.
  • SMS mobile marketing is already being integrated into many hotels' and spa's marketing strategies, and it is working for them. It improves customer service, encourages customer loyalty, and promotes bookings of rooms,
  • maintain a long and lasting relationship with your customers, and increases the likelihood that they will return to your business
  • restaraunts, and spa treatments
  • amount of contact you have with your customers, which leads to more revenue, but your contact becomes much
  • Using SMS marketing to communicate with customers not only increases the
  • more personal to the customer, since they are communicating with you through their mobile phones as opposed
  • to them seeing your marketing through more traditional marketing channels (television, radio, billboards,
  • newspaper ads, etc.)
  • SMS mobile marketing is CHEAP
  • it's way more effective!
  • statistics and surveys show that people open up and
  • respond to text messages quicker than any other medium! (Within 4 minutes to be exact.)
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    This is an interesting article about the benefits of SMS marketing for hotels and spas. While SMS marketing have been adopted by other industries, the hospitality and tourism sectors have not taken full advantage of this fastest e-marketing tool. SMS marketing is considered non evasive faster, cheaper and increase the relationship between you and the guests. Moreover, SMS marketing help to promote your special events, offers and the customers have them readily available in their smartphones. In conclusion, SMS marketing can increase the hotels or spas revenues as more people have access to SMS message and will take advantage of the promotions that the hotels or spas are offering.
Godelieve Olibrice

etouches and Meetingmax Announce Integration - 0 views

  • etouches and Meetingmax Announce Integration
  • Companies to offer integrated event registration and housing systems
  • The integration will offer event attendees a unified online interface that will take them through the registration process and allow them to book space at one of the event's participating hotels. This will eliminate the duplication of data entry and give organizers comprehensive data and reporting capabilities.
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  • seamless conference registration and housing management.
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    E touches is a software that focuses on attendees engagement while Meetingmax is focused on housing capabilities. The integration of both system allows meeting planners to provide customers with reliable information about their particular events while keeping track on attendees and housing capabilities for that particular event. Additionally, it allows meeting planners to generate reports and concentrate on areas where more effort is needed such as e-marketing and e-commerce. With this tool, meeting planners are able to offer smooth registration system to customers and ensuring that the correct meeting space is reserved and rooms allocated for that event.
Godelieve Olibrice

International line-up of top Hospitality IT experts announced for 'HOSPACE 2013' debate... - 0 views

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    Technology trends have revamped the way the hospitality and tourism industry is doing business and providing ultimate guests satisfaction. However, there are some implications when implementing new technology trends and how it can impact the overall business and guests' satisfactions. This article is about a panel of leading experts in the hospitality and tourism industry that will be discussing some key fundamental issues concerning new technology features offered by hotels such as the ability for guests to download their own movies and much more.
Godelieve Olibrice

Delphi Unveils One-On-One Sales Tool For the Drive Thru - Restaurant News - QSR magazine - 0 views

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    This article is about a new revolution software in the Quick service industry especially in the Drive-thru area to increase speed of service and customer satisfaction. The new technology called Emprise allows the digital menu board to become a one-on-one sales tool for the quick service provider. Also Emprise has the ability to recognize guests' preferences, personal information and based on that, recommend menu items for customers.
Godelieve Olibrice

REX Demonstrates Appreciable Results at the Fairmont Scottsdale Princess - 0 views

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    This article is about an innovative system named REX (Room expediter) that is able to improve the efficiency of the hotel and improve guests' satisfaction. With REX, the Fairmont Scottsdale Princess is able to efficiently assign rooms and reduce labor costs associated with the housekeeping department. REX is the only system in its kind that streamlines the entire room assignments and clearing process with mobile devices such as IPOD, IPAD and the like. REX is also using information from the hotel's PMS such as name, bed type preferences to room attendants so that they can optimize guests' satisfaction. Another important feature of REX is the ability to use information from the Property management system such as status changes and others to define the order to which rooms are assigned to rooms attendants. In conclusion, REX is a powerful system that can increase guests' satisfaction, reduce labor costs and in return increase profits for the hotel industry.
Godelieve Olibrice

Marriott Partners with Energy Leaders to Lower Carbon Footprint in Europe - 1 views

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    This article is about the effort of Marriott Hotels to reduce the usage of CO2 in their hotels throughout Europe. This is an ongoing effort of the corporation to remain competitive while protecting the environment. The first phase of the initiative was to install smart metering, high quality data, use of LED lighting and the combined heat and power to monitor energy consumption. Additionally, this initiative will allow associates to track their energy consumption and build awareness among the hotels. This initiative by Marriott hotels could be implemented across all their properties and more hotel leaders should follow this initiative without affecting guests' satisfaction.
Godelieve Olibrice

India's Fortune Hotels Adds 19 Hotels and Switches Seven to Pegasus Solutions - 0 views

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    Pegasus is one of the leading GDS in online travel distribution system. Hotels chain in India have joined this giant in order to gain more exposure and compete in the global market.  The clients who joined the new Pegasus will benefit from personalized service, new tools such as automated sales tools, market performance that can certainly increase the profit margin of those chains' hotels. 
Godelieve Olibrice

Demand for Maestro from Casino Hotels; NORTHWIND Announces Konami Casino Gaming System ... - 1 views

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    Another interesting article about the integration of Maestro PMS and the interface SYNKROS that will certainly enhance guest service and loyalty. This system allow members to wipe their honor cards and their information as a valuable customer is promptly recognized and pint can be accumulated at any outlet of the property. This system will certainly will reinforce brand and guest recognition. This new interface system can be implemented in various aspects of the hospitality industry!
Godelieve Olibrice

Maestro Announces 2-Way Expedia Direct Connect Interface, Reduces Booking Costs for Ind... - 1 views

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    This article is about a brand new partnership between Expedia reservation interface and Maestro property management that will not only reduce costs but also provide more features and rooms availability. The hotels can greatly benefit of this new tool because it will allow them to have a better control of their inventory, maximize revenue while paying attention to the costs associated from Expedia's reservations 
Godelieve Olibrice

MVI launches industry-first Mobile Device Management Solution for Hospitality | Hotel M... - 1 views

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    This article is about MDM ( Mobile Device management) which can be beneficial for both hotels and guests. Guest will be able to interact with hotels, live with the assurance that their privacy is being protected while the hotels can integrate this new technology with their PMS and POS system.
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