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mirandajaye

Hotel Industry of the Future Will Be Based on Technology | .TR - 0 views

www.tourism-review.com/ased-on-technology-article2736

shared by mirandajaye on 07 Sep 19 - No Cached
  • It predicts that technology, including Internet connection of all types of devices and machines in our daily life, will allow the hotels of the future to be personalized and that each of its spaces, facilities, and furniture be updated continuously to meet the needs of an individual, instantly
  • human contact and personal touch will be more decisive and sought after than ever by guests and that, at the same time, technology will free time for hotel staff to focus on helping guests connect with each other
  • environmental sustainability will be integrated into everything related to the design of a hotel
  • ...1 more annotation...
  • Guests will look for more moments of tech-free time and one of the challenges of the “hotel industry” will be to address human interaction in a world increasingly focused on technology.
  • mirandajaye on 07 Sep 19
     
    This article predicts how hotels are changing with technology and how they will run in the year of 2119. Studies predict that hotels will be more personalized because of technology even going as far as printing 3D food with people order room service at to their rooms. Customer service will definitely be rarer as guests have more ability to do things on their own. The only thing this article doesn't mention is how that might be a problem for the hospitality industry. I think this could be as it can cause less jobs. All in all, hotels will be mainly focused around technology and it will be rare to find those moments where technology is not involved.
kakaboshi

Council Post: New Pay Trends: How Today's Workforce Is Reshaping Payroll - 0 views

www.forbes.com/...workforce-is-reshaping-payroll

Payroll Technology

shared by kakaboshi on 25 Sep 19 - No Cached
  • It’s been over 40 years since direct deposit was introduced, arguably the last major development in the payroll world. It’s amazing to think that, with the speed of technological innovation these days, you have to go so far back to find the most recent payroll innovation that had such a significant impact on both employees and employers.
  • technology has infiltrated the payroll landscape in recent years, innovating time reporting and flexibility in pay. Payroll is also being forced to adapt to a workforce comprised heavily of two types of employees: those who require immediate income, and millennials and Generation Z workers.
  • Paycards According to a 2017 FDIC national survey, 25.2% of U.S. households are “unbanked” or “underbanked.” Those who are “unbanked” do not have any traditional banking relationship (i.e., a checking or savings account), while those who are “underbanked” have a financial institution account but also obtain services from providers outside the banking system.
  • ...13 more annotations...
  • 78% of Americans who are living paycheck to paycheck and who are financially unprepared for an unexpected expense. They are often hourly employees in service-based industries, such as health care, hospitality, quick service restaurants, retail or nursing.
  • Direct deposit of earnings for unbanked and underbanked populations isn’t a viable option, which has made the rise in the use of paycards (debit cards to which an employee’s wages are transferred) an increasingly popular alternative.
  • Research by Aite Group shows the use of paycards is expected to increase through 2022. For employers, these cards, backed by Visa or MasterCard, can provide benefits such as reduced payroll processing costs and the ability to move to fully electronic payment mechanisms.
  • Artificial Intelligence For Time Management
  • Workers increasingly expect employers to be okay with them working on a personal device, rather than a work-issued system. This adds a level of complexity for companies trying to verify payroll hours. Fraud and forgetfulness can lead to inaccurate records and added overhead.
  • To combat this, many companies are implementing artificial intelligence (AI) for predictive timekeeping, rapid detection of irregularities, and even “smart” time verification based on video feeds and facial recognition. 
  • Payroll Platforms
  • Fragmented systems and data have always plagued the fintech industry, but payroll platforms are helping address these problems. They are making seamless integration a reality and combining features in a single platform. Having a fully integrated system provides a single set of data and a flow that reduces complexity, facilitates changes and ensures consistency across all system components. 
  • Daily Pay
  • A daily pay benefit lets workers track and access their earned wages prior to their next payday.
  • Provides the flexibility to transfer earned wages to paycards (or other payment platforms). • Incentivizes employees to perform accurate and efficient time reporting, as employees can see their available balance increase at the end of each shift. • Integrates with other payroll platforms, providing “plug-and-play” functionality.
  • Challenges Ahead
  • All of these new technologies will face skepticism about whether they can deliver on their promises. In some cases, these technologies will have to win over decision makers who are reluctant to change their ways.
  • kakaboshi on 25 Sep 19
     
    This is an interesting article that describes some of the new technology being implemented to improve how employees are getting paid based on the current workforce's spending habits. These include the ability to be paid by debit cards, ability to be paid daily and have the flexibility to move the money around, AI intelligence to keep track of the employees' work hours on their own devices, and integration of many payroll functions into one platform. With so much technological advancement, it seems that payroll management is one that is still behind with many companies still working with the old clock in and out method which is time consuming.
msbode

The Best Hotel POS Systems | Top Software Picks for 2020 - 0 views

posquote.com/hotel-pos

shared by msbode on 29 Jan 20 - No Cached
  • The best hotel POS systems are designed to decrease manual hours, enhance customer experience, and streamline workflow.
  • hotel POS system is a complete solution that gives hotel owners the right tools to enhance guest experience and overall profitability.
  • In order to get the best for your hotel, you should look at features such as mobile ordering, all-in-one billing, powerful reporting, and customer relationship management.
  • ...8 more annotations...
  • . Our Pick for Best Hotel POS System: Lightspeed
  • goes hand in hand with the full guest experience.
  • run your entire business from an iPad
  • The Most Affordable Multi-Location POS System: eZee Technosys
  • Best Integrated PMS/POS System: Hotelogix
  • Hotelogix is a comprehensive PMS that streamlines all major hotel operations; from reservation software, front desk, housekeeping, and yes, point of sale.
  • Best Windows-Based POS System: Agilsys
  • Ranging from online booking, mobile and stationary POS devices, and powerful reporting
  • msbode on 29 Jan 20
     
    In this article, the author creates a platform where four of the best hotel POS Systems updated as of January 2020 can easily be viewed and compared simultaneously. Showcasing each of their pros and cons allowing you as the hotelier/business owner to choose. Armed with all the important information on each option, their capabilities and features categories ranging from the best, most affordable, windows-based, all the way to the most easily integrated with your PMS system.
  • Luis Valdivia on 29 Jan 20
     
    This is a great publication that compares various POS systems for hotels. The article points out that POS systems in hotels reduce manual work, and thus manual hours. Besides, they streamline the flow of work and improve customer experience. However, the article only compares various POS systems by their software costs. I would like to see a comparison based on functionality factors. This would help hotel owners to make better decisions regarding the type of POS to acquire.
dlcrawford

The Impact of Technology on Hotel Sales and Marketing | By Court Williams & Rachel H Le... - 0 views

www.hospitalitynet.org/...4094030.html

hotel marketing technology hospitality travel

shared by dlcrawford on 13 Feb 20 - No Cached
  • Sales and marketing is also exceptionally challenging because of the potential dilution of established brands, the complexity of building overall brand loyalty, and the risk of management forfeiting their focus on less "cool" brands in the stable in favor of the latest shiny thing.
  • In their efforts to achieve visibility, hotels compete to incorporate inviting, "Instagrammable" backdrops into their design. Research from Travolution shows 40% of millennial travelers chose a destination based on how Instagrammable it was, bypassing the cost and availability of alcohol (24%) and the opportunities to explore local cuisine (9.4%).
  • Good reviews strengthen the brand's reputation, regular postings (either by marketers or guests) generate SEO content, and instant chat mechanisms support the decision-making and booking processes.
  • ...8 more annotations...
  • If the industry can't keep up with the opportunities presented by technology, it risks (like Survivor) being outplayed and outlasted.
  • the ability to gather first-party data from those systems, map it against second and third-party business intelligence, and generate results that can bring every property exponentially closer to fulfilling the needs of its target audience
  • Content management systems provide them with the ability to hyper-personalize their marketing communications
  • many vacancies now carry new qualification requirements for candidates to be knowledgeable in social media and content marketing.
  • Near-field communication(NFC) technology works with smart devices to provide customized, location-based suggestions for activities and excursions
  • Voice-activated assistants do more than turn on lights, TV and air-conditioning. They wear a marketing hat, too, by enabling the easy use of peripheral services such as in-room dining, restaurant reservations, and bookings for spa sessions
  • The ability to track guests and their preferences translates into predictive analytics, which make it possible to be proactive rather than reactive
  • video ads are significantly more popular than their text counterparts, with 80% of all web traffic expected to be directed to video content by the end of 2019.
  • dlcrawford on 13 Feb 20
     
    This is an awesome article describing the growth of technology in marketing strategies. It lists some of the many ways that eMarketing is evolving, and how these changes are affecting the hospitality industry.
  • anonymous on 15 Feb 20
     
    Wow that was a good article! Thank you for sharing!
lavendersheshe

Smart Hospitality: 7 ways technologies are reshaping your business - 0 views

www.traveldailymedia.com/es-are-reshaping-your-business

technology hospitality hotel business

shared by lavendersheshe on 31 Jan 20 - No Cached
  • The personalisation is a key. Exploit solutions, smart applications to build individualized rooms that adapt to the needs of the customers. Thanks to artificial intelligence technology plus databases, you can do that easily. Not only can you create guests’ profiles to remember their likes/dislikes and preferences, but also you can improve your service by providing a better experience
    • lavendersheshe
      lavendersheshe on 31 Jan 20
       
      Personalisation has become the most important trend in hospitality in the modern times. E business strategies like Smart Apps have been able to meet the requirements of customers and fulfill individuality as well as uniqueness to there experiences.
  • Digital keys ensure hassle-free and more secure entry and exit for your guests – every digital key generated is unique and completely non-reusable
    • lavendersheshe
      lavendersheshe on 31 Jan 20
       
      Digital keys is not only an E business strategy but also a sustainable one. Sustainability is another trend that is very significant to consumers.
  • Using the special hotel applications, AR/VR technologies, your guests can discover their options before even booking.
    • lavendersheshe
      lavendersheshe on 31 Jan 20
       
      This kind of E business strategy makes it more easier for a future customer to make a fast decision in purchasing your services.
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  • That makes virtual concierge a must-have for modern hotels. The AI-powered application allows hoteliers to offer conversational assistance and give prompt replies to the queries all day and night
  • Smart devices like occupancy sensors, smart ventilation, air conditioning systems, thermostats, other suchlike technologies can increase the resale value by reducing costs.
    • lavendersheshe
      lavendersheshe on 31 Jan 20
       
      E business strategies also help in making large scale operations especially in big hotels more efficient.
  • The energy savings from IoT technology also include smart lighting solutions to utilize for a better understanding of your energy needs, automation of consumption, adaptation to current occupancy.
  • Thanks to the IoT solutions, you can forecast your maintenance needs according to the system usage and eliminate failures resulted in reducing costs.
  • lavendersheshe on 31 Jan 20
     
    E business strategies like Smart Apps, digital keys, virtual concierge services, smart energy management systems, IoT technology etc. have shown to fulfill effectiveness and efficiency in business operations and achieve customer satisfaction. The hospitality industry is being transformed in this digital era and it is important that hospitality businesses implement E business strategies or solutions to achieve better results in doing business.
uhey77

How Kiwi.com is becoming the first virtual global supercarrier | PhocusWire - 0 views

www.phocuswire.com/ry-virtual-globla-supercarrier

first virtual global

shared by uhey77 on 10 Feb 20 - No Cached
  • Today the company operates worldwide and aims to become the first Virtual Global Supercarrier.
  • The story of Kiwi.com started while booking flights.
  • In 2012, Dlouhý and Jozef Képesi, current chief technology officer at Kiwi.com, together founded the company. They started developing a unique flight combination algorithm. 
  • ...6 more annotations...
  • In 2019 General Atlantic invested in Kiwi.com and supported Oliver with his vision for the future. The vision to become the first Virtual Global Supercarrier. 
  • Kiwi.com as the first Virtual Global Supercarrier
  • “The most fundamental change will be on how people are making their decisions. Now we see that trips are being planned weeks and months in advance - they have to, in order to find good prices and to plan their vacation at work.
  • Transforming into a Virtual Global Supercarrier, Kiwi.com will become the ultimate provider of transportation content, regardless of mode of transport, that will always find the best options to take the travelers from any A to any B, anywhere in the world.
  • covers transfers between different transport operators.
  • covers the expenses of a new ticket as well as hotel and food depending on the case. 
  • uhey77 on 10 Feb 20
     
    In the future, jobs will look different, allowing more and more people to work as digital nomads from anywhere in the world, including onboard planes thanks to the high-speed in-flight Internet. They will want to have a platform to be able to book any kind of transport, be it air, ground or sea on an on-demand basis. And this is exactly what kiwi.com is building with the Virtual Global Supercarrier.
rfahi001

Smart Hotel: What Are the Benefits for Hotel Owners and Guests? - 0 views

www.revfine.com/smart-hotel

shared by rfahi001 on 02 Apr 20 - No Cached
  • One of the most important technological trends within the hotel industry today is the rise of smart hotel technology.
  • in hotel management should be prioritising turning their hotel into a smart hotel, because it can significantly improve the customer experience, make life easier for staff, and save owners money.
  • Using a smart room, guests are able to control the various components and get their room exactly how they like it. They also find it both faster and easier to obtain important information. Meanwhile, as you will find out in the next section, creating a smart hotel can also reduce a number of operational costs.
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  • 5 Ways Smart Hotels Benefit Hotel Owners and Guests1. More Sustainable Hotel Rooms
  • 2. Improved Levels of Personalisation
  • 3. Easier Access to Information
  • 4. Data-Driven Decision Making
  • 5. Pre-emptive Maintenance and Repairs
  • rfahi001 on 02 Apr 20
     
    One of the most important technological trends within the hotel industry today is the rise of smart hotel technology. This technology has the capacity to benefit both hotel owners and guests alike, potentially improving financial results, as well as the customer experience itself.
yyr997

How to Choose the Best HR Software Tools for Your Company in 2018 - 0 views

www.selecthub.com/...choose-best-hr-software-tools

technology hospitality software business solution mobile

shared by yyr997 on 17 Apr 20 - No Cached
  • Evaluate Your Current HR Software
  • Conducting a brainstorming session. Encouraging employees in your HR department to provide their ideas. Asking workers from other departments about the issues they face when communicating with HR specialists.
  • Check the Functionality
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  • Pay Attention to Details
  • Estimate Your Budget
  • Make A Final Decision
  • Finally, when you have selected your best-fit HR software, check the references of the recent clients.
  • Final Thoughts
  • You should clearly understand the needs and possibilities of your organization in order to find a solution that will match them perfectly.
  • yyr997 on 17 Apr 20
     
    Every HR department needs to utilize software which meets the specific requirements of a company without overspending. Every organization is unique in nature, so there is no universal "best HR software" on the market.
ggara004

Ten Fresh Event Safety Tips for a Brave New World - 0 views

www.eventmarketer.com/...ten-fresh-tips-event-safety

event safety tips technology hospitality

shared by ggara004 on 12 Feb 20 - No Cached
  • From eliminating foreseeable risks to being prepared for the worst, there’s never been a more critical time for event marketers to arm themselves with the intelligence and resources necessary to maintain safe and secure event
  • In the event of an emergency, especially a medical crisis, documenting the incident is vital to keeping insurance premiums in check and staff informed.
  • “You want to document everything to make sure your insurance is covered, your event is covered and everyone knows what happened,” says Connor Fitzpatrick, coo at event medical services company
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  • When it comes to selecting a location for your event, make sure the venue is willing to do its part to communicate key messaging to attendees. Remember: if an incident occurs, cooperation will be key.
  • Might sound like a no-brainer, but establishing exactly who is in charge of what and when can save precious minutes in an emergency. From brand ambassadors to event managers, everyone should be crystal clear about what their role entails.
  • “The key thing here is when it comes to decision-making, who is in charge?” says Shannon Jones, vp at Civic Entertainment Group. “The chain of command at an event needs to filter to the overall broader chain of command in an emergency situation as it relates to the company or brand.”
  • The uptick in terrorist attacks, including the Las Vegas shooting, which was executed from a hotel room and stands as the deadliest mass shooting in modern U.S. history, has many event marketers on edge. And while planning for these types of crises is essential, don’t assume that past tactics will be used at future events
  • The approach may vary depending on your budget, but implementing an attendee screening process is a highly effective security measure that can be executed before the event even begins. “Many events these days, particularly the corporate activation events, are free,” says Anthony Davis, president at AD Entertainment Services. “So, you have an audience that has not paid an admission or whatever format you use to access them.
  • Medical emergencies can, and do, occur at events of every variety, so having medical personnel on-site is crucial. Just as important is ensuring that the team is friendly enough for attendees to approach in the case of an emergency. Remember that uniformed first responders can be intimidating, especially in regards to drug-related incidents.
  • Hiring security staff is a great start when it comes to maintaining a safe event, but communicating your event’s layout, including areas of concern, is absolutely essential to getting the most bang for your security buck.
  • Bad news travels fast, so you have to be clear about who has the authority to develop crisis communications. (Hint: It’s not the guy handing out samples.)
  • You don’t want a brand ambassador or event staff taking it upon themselves to communicate what’s going on if there is some sort of emergency information. The cascade of information in that scenario is really critical as is deciding what the key points are and the information you want them to disseminate.”
  • When it comes to event safety and security, there is probably no more important document than your on-site emergency action plan. It’s an essential guide to navigating and preparing for foreseeable risks, informing event staffers of the appropriate safety protocol and ensuring insurance premiums don’t skyrocket
  • Every live experience is unique, so it’s important to establish priorities for taking action in a variety of emergency scenarios. If you fail to do so, you may find yourself in hot water with your employer, your insurance agency or the law.
  • In an industry that prides itself on producing unforgettable experiences, the last thing you want burning in your attendees’ minds is how poorly your staff handled an emergency. So, be informed, be attentive and be prepared—but don’t let the process get you down.
  • As Davis puts it, “For years we’ve taken it for granted that it’s a fun day, it’s a nice special event, let’s just get out and have fun. And we should still have that mentality. We shouldn’t let recent terrorist acts or potential acts deter us from producing special events. The onus is now on us to be more creative in terms of our staffing.”
  • ggara004 on 12 Feb 20
     
    This article reviews ten tips on how companies can better prepare for event security. Based on recent terrorism attacks, threats, and natural disasters it is important to prepare for any type of emergency especially in events. This article offers insight on tips to navigate event security. For example, one tip is to document everything. In any type of emergency, it is important to document names of attendees and employees who were involved in the crisis. This way if insurance or any assistance is needed, companies have detailed information of who was involved or affected by the disaster. This article is very useful because some things can be forgotten however this can be used as points to discuss other security measures.
bhern082

Spotlight On POS Tech: What It's For And Why Your Property Needs It - 0 views

www.cloudbeds.com/...spotlight-on-pos-tech

pos hotel software technology tech solution

shared by bhern082 on 02 Feb 20 - No Cached
  • independent properties should harness technology to create this connection and sense of trust with their guests.
  • A POS is a broad term for a terminal that accepts payments from customers. It can be physical, such as at a hotel restaurant where cards are processed in-person, or virtual, like a front desk taking an off-site guest’s payment details over the phone.
  • Today, a hotels’ POS can (and should!) be directly connected to your property management system
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  • A POS automatically adds room service, restaurant bills, bar tabs, spa expenditures, and other on-property expenses to a single folio.
  • With a mobile-friendly POS, your staff can take orders anywhere: by the pool, in the lobby, at the spa
  • A POS reduces the possibility of human errors and improves guest satisfaction by providing faster service and more accurate billing.
  • A standalone POS surfaces new insights about guest behavior.
  • Eliminate any POS that doesn’t integrate seamlessly with your existing property management system.
  • If you’re chosen POS doesn’t provide a full-featured mobile experience, you’ll limit your future options.
  • . Investing in a modern point-of-sale empowers your staff to deliver a seamless experience on par with much larger properties
  • . In addition to an improved guest experience, you’ll also gain operational precision and make more accurate data-backed decisions.
  • bhern082 on 02 Feb 20
     
    This article explains the pros and reasons a POS system is important for hotels both big and small. As stated a hotel's POS should provide a seamless guest experience, expand service opportunities, better billing, and useful reports. It is important to look for a POS system that compliments your hotel and provides these kinds of services.
anonymous

Hospitality Upgrade | Property Groups Leverage Maestro PMS's Sophistication at Award Wi... - 0 views

www.hospitalityupgrade.com/...-Full-Service-Independents.asp

upgrade maestro pms award property winning groups luxury leverage technology tech travel hospitality solution mobile hotel green software business

shared by anonymous on 15 Feb 20 - No Cached
  • The same property management software (PMS) and the same central reservations and other systems let operators have one central reservations office, standardized data formats, and a consistent staff training program. Maestro works well for multi-property management companies that have independents in their portfolio.
  • Its branded portfolio is primarily select-service brands from Marriott International, Hilton and InterContinental Hotels Group. Its independent portfolio includes full-service hotels and luxury properties with the distinction of earning the Preferred Hotels designation and Condé Nast awards. 
  • We first implemented Maestro at Olympia’s independents
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  • Our decision was based on our requirement for a cloud platform that would easily interface with our integration partners,”
  • Today we have five properties on Maestro.
  • Maestro is the most flexible and responsive provider our team has worked with
  • Maestro hosts its five cloud systems and supports all our interfaces remotely.”
  • Maestro is a solid PMS platform used by many independent hotel groups
  • Independent properties rely on Maestro to communicate with a wide variety of tech partner systems that include the Silverware F&B POS, Elavon Fusebox credit card payment processing, call accounting, electronic key systems, voice mail and PBX systems, the ALICE app operations platform, Revinate CRM, IDEAS RMS, and Maestro’s ResWave direct booking engine. Maestro simplifies interface deployment thanks to its Genomi open API that supports deeper capabilities for complementary 3rd party system additions.  
  • Reliable 24/7 real-time system support is also a must for independent operators that do not have a ‘brand tech safety net.
  • ’  Maestro’s award-winning Diamond Plus Support is North American-based and always ready to help
  • The Maestro Property Management System delivers flexible and scalable deployment options with an identical full-featured web browser or windows solution available in the cloud or on premise
  • anonymous on 15 Feb 20
     
    Maestro is the future of PMS in hotels! This cloud based system allows hotels with multiple properties to be fully integrated with one another. Hotel chains like Marriott International, Hilton, and InterContinental hotel groups are among of Maestro's customers. Hotels rave about Maestro flexibility, 24/7 support, and excellent customer service.
duyingli

5 Ways for Hoteliers to Maximize ROI on Technology Investments | Hospitality Technology - 0 views

hospitalitytech.com/ize-roi-technology-investments

shared by duyingli on 06 Mar 20 - No Cached
  • Do your research, choose wisely, listen to industry colleagues and discuss their experiences. Identify what it is you need from a PMS and what your expectations are and above all, be open-minded to new technologies and advancements in the market. The world is your oyster in terms of maximising on rooms, profits, time saving and enhanced employee engagement etc.
  • Christopher Kenny, Group Marketing Director, TheKeyCollections, talks futureproofing their business: “We decided it was vital to regularly seek more intelligent ways to run operations, on the ground, in the heart of our properties. We need a technology system that continually allows us to be agile, flexible and dynamic, one that could give us the tools we needed to have that ‘edge’ over our competitors. It’s important to us that we continually invest in the business and futureproof our operations.”
  • duyingli on 06 Mar 20
     
    This article gives 5 ways for hoteliers to maximize ROI on technology investments. For hoteliers, being able to maximize ROI is undoubtedly attractive. With the development of technology, technology in the hotel industry is becoming more and more important. So in order to maximize ROI, hoteliers need to invest more in technology. When investing, decisions need to be made based on facts and expert opinions to avoid unnecessary hesitation. In addition, continuous investment in technology is also important. This will ensure that the technology is updated in a timely manner and bring a better experience to customers.
kaseyfl9568

Biometric Pos Terminals Market Is Projected to Increase at a CAGR of 12.7% During the F... - 0 views

apnews.com/...52c9f76309713a14cf502df6e4c506

Bio-metric market trends biometric pos forecast

shared by kaseyfl9568 on 29 Jan 20 - No Cached
  • The industry analysis was given on a worldwide scale, for instance, present and traditional biometric pos terminals growth analysis, competitive analysis, and also the growth prospects of the central regions
  • This biometric pos terminals report also claims they furnish and consumption amounts, import/export pace, in addition to earnings, price, price, and gross profit from the significant places, including both local and globa
  • product type, the market is primarily split into: Fingerprint Scanner, Palm Vein Scanner
  • ...5 more annotations...
  • It collects and analyzes the historical and current data and projects future market trends
  • The research findings mentioned in the report helps various collaborators to measure their accomplishment in industry and boost them to take proper decisions in the near future.
  • To analyze the global and key regions market potential and advantage, opportunity and challenge, restraints and risks
  • forecast (2018-2028) to allow stakeholders from the main market chances. An biometric pos terminals meticulous investigation of this market on the grounds of application aids in understanding the trends within the business
  • To sum up, with, the report provides comprehensive study covering all substantial features such as market volume, current and future market tendencies, grow revenue, supply chain analysis and cost of the product depending on the different geographical regions
  • kaseyfl9568 on 29 Jan 20
     
    Are POS systems truly helpful in our industry? As we can see, they clearly add massive value to our industries. There is an investment in them, but as we spoke about in our last class, trying to see trends and never going "all in" on the newest systems is key. This article studies where the trend may go from 2018-2028. It is using massive data from all over globally to investigate trends to assist in businesses being profitable.
sbaut010

GDS, OTA and Meta: What's the difference? | HotelMinder - 2 views

www.hotelminder.com/asearch-what-is-the-difference

shared by sbaut010 on 28 Jan 19 - No Cached
  • GDS, OTA and Meta: What’s the difference?
    • ansonj55
      ansonj55 on 28 Jan 19
       
      The article covers the topics discussed in this week's topics related to Global Distribution Systems (GDS) and Online Travel Agency (OTA). It goes in detail regarding the difference and benefits of each. The landscape of the traveling industry changed in the late 1900s with the introduction of the GDS from the airline industry. Although costly, hotels are able to provide unsold rooms at a cheaper rate in order to secure bookings. Similarly, OTAs have gained popularity with the rise of use and reliance of the internet. Most beneficial of a OTA is more visibility for the hotel, since they invest a significant amount of capital in advertising. Whether a hotel is deciding whether or not to invest in a GDS or OTA, it is important to do a cost benefit analysis in order to determine which may be more beneficial to the property.
  • how can they help your hotel gain more online visibility and sell more rooms?
  • Hotels usually sell their rooms for 30% cheaper on GDS
  • ...26 more annotations...
  • GDS is a rather costly selling channel that mainly allows the sale of rooms in larger quantities to bigger companies (for corporate guests) or travel agencies (leisure travellers). Thus, small independent hotels usually do not need GDS.
    • ansonj55
      ansonj55 on 28 Jan 19
       
      GDS is costly so it is not really beneficial for smaller, independent hotels.
  • With the rise of the internet, many websites began selling rooms without the need for human interaction. These sites very quickly gained important market share,
  • Metasearch engines are becoming important in the travel industry
  • We do encourage hotels to use OTA to be more visible online
  • many different accommodation options at one glance
  • Rather than trying to compete with them, it would be better to see them as another selling distribution channel instead.
  • OTA’s invest a lot in online marketing
  • developed metasearch engine tools.
  • With travellers using the internet more than ever to search and book hotels
  • hey usually do many different searches and visit several websites.
  • Increasing your online hotel visibility can be done in many ways.
  • OTAs: Online Travel Agencies
  • GDS: Global Distribution Systems
  • GDS stands for “Global Distribution System”
  • Travel agencies use GDS to get real-time availability, and preferred rates on flight tickets, hotel rooms and car rentals all over the world as it allows them to be very reactive when asked for a quote.
  • OTA stands for "Online Travel Agency"
  • They were first created by airline companies during the 1950’s to broaden hotel and car rental businesses by enabling automated transactions between travel service providers and travel agencies (traditional and online).
  • The three biggest GDS systems are: Amadeus, Sabre and Galileo (now owned by Travelport)
  • real-time availability
  • Central Reservation Services (CRS), such as Sabre, allow hotels to sell their rooms to all GDS simultaneously. However, it is up to the hotel whether to connect with only one or two GDS directly, without the need for a CRS. The good news is that some channel managers are also able to connect with GDS systems.
  • The most popular example is Booking.com, although Expedia (for corporate guests) and Hostelworld (for more economical accommodation options) are also well-known.
    • sbaut010
      sbaut010 on 03 Feb 20
       
      GDS has become an industry of its own with its own markets.
  • Your hotel can usually be listed on an OTA free of charge by adding your hotel photos, descriptions, rooms, rates, etc. You can then choose how many rooms you’d like to sell through the OTA. The availability you’d like to sell as well as the room rate is your decision, and although appearing on the OTA is free, you will have to pay a commission of approximately 15% to 20% every time you get a booking.
    • sbaut010
      sbaut010 on 03 Feb 20
       
      Through this system OTA, the middleman, will always take a form of commission.
  • Although they produce rather time-consuming work as you need to log into each of their extranets to update daily availability and rates, you can very easily connect an OTA to a channel manager to automate, or at least greatly facilitate these tasks.
  • They were created shortly after OTAs and display the current rates of many different hotels in a given destination.
  • Today, OTA’s are a must, and although metasearch engines are slightly more technical to manage, they can also be an attractive selling channel to consider.
  • For small independent hotels, GDS is usually too costly to be considered.
  • duyingli on 31 Jan 20
     
    This article introduces GDS, OTA and Meta in a short space. GDS stands for Global Distribution System, GDS is a rather costly selling channel that mainly allows the sale of rooms in larger quantities to bigger companies. Small independent hotels usually do not need GDS. OTA stands for Online Travel Agency. meta stands for Metasearch Engines. For small hotels, the cost of GDS is high and it is generally difficult to adopt. OTA and meta are two methods worth considering.
yuqiongliang

Advantages And Disadvantages of HRIS in Human Resource Management - 0 views

www.ukessays.com/...esource-management-systems.php

technology hospitality software HRIS

shared by yuqiongliang on 12 Apr 20 - No Cached
  • This is not an HR system…it is a management system and is used specifically to support management decision making .
  • It merges HRM as a discipline and in particular its basic HR activities and processes with the information technology field, whereas the planning and programming of dataprocessing systems evolved into standardised routines and packages of enterprise resource planning (ERP) software.
  • these ERP systems have their origin on software that integrates information from different applications into one universal database.
  • ...9 more annotations...
  • HRIS Advantages
  • HRIS Disadvantages
  • HRIS systems may track performance reviews and performance issues as part of its management of employee information. Higher-grade systems may also conduct mathematical functions related to this data in order to rate employees based on performance abilities.
  • Many companies have seen a need to transform the way Human Resource operations are performed in order to keep up with new technology and increasing numbers of employees.
  • All HRIS software maintains a database of information on employees past and present
  • Most HRIS software does at least some basic form of payroll processing.
  • HRIS systems that conduct payroll operations also usually manage benefits information
  • HRIS systems generally include the capability of tracking employee work-time
  • HRIS systems come in a variety of software configurations.
  • yuqiongliang on 12 Apr 20
     
    HRIS is used for employment actions such as applicant tracking, performance management, attendance, compensation and benefits management, work force analyses, and scheduling.
lclar060

Advantages or Benefits of the Human Resources Information System (HRIS) - 0 views

medium.com/...ation-system-hris-bd3fcd76866a

technology hospitality business Tech solution software

shared by lclar060 on 12 Apr 20 - No Cached
  • lclar060 on 12 Apr 20
     
    The operations of HR can now be managed easily and efficiently through the use of HRIS. It captures and stores information in a timely manner and facilities HR duties such as; recruiting and training. One of the key features are: better analysis leading to more effective decision-making and more meaningful career planning and advice at all levels. Having a HRIS which can be customized for small and medium-sized organizations all while providing a high level of security is essential.
yyr997

Importance OF GDS for Travel Agents and Tour Operators - 1 views

www.orisysinfotech.com/article_importance-of-gds.php

shared by yyr997 on 29 Jan 18 - No Cached
  • Popular GDS Systems in Travel Industry
  • Amadeus 1987 Iberia, Air France, SAS  and Lufthansa, Strongly based in Europe, Mid East, North Africa & Asia Pacific Galileo 1993 Galileo was Founded by a combination of 11 most significant North American and European airlines conducted by United Airlines. Currently owned by Cendant Corporation It has a strong web-presence in US and Western Europe. Sabre 1976 Initially it was founded by American Airlines. Currently Sabre is a separate entity owned by AMR corporation very strong  Global presence in US and Asia Pacific Worldspan 1990 Worldspan was founded by Delta, TWA, and North West Airlines. Further it was being sold to Transaction Processing Corporation. Mainly in the US and Europe
  • Please find few of the benefits of  Global distribution systems: The Use of Global distribution system shows a rise across corporate and leisure travelers GDS is highly effective in alluring the international travelers. This is the reason why using of GDS among the travel agents is growing exponentially every year. OTAs have greatly improved the travel shopping experience and convenience for consumers and have increased pricing transparency. GDSs enable the retail travel agency and OTA business models. The GDSs enable the travel agents to make their travel services available to consumers globally where they might not otherwise be able to achieve efficient worldwide market penetration through direct marketing efforts. Booking through Global distribution system is most preferable for  corporate travel agents as a suitable reservation process for holidays,  air, hotel and rental cars. Travel agents can get global platform for their business with strong market penetration Global distribution system is the base to  enter into corporate clients across the world GDS is the ability to update the status of inventory  in real time.  Due to its real-time  status update capability managers can view rates change and  can easily alter price points or make special offers. Agents can view all the changes instantly and will be able to suggest the new updates and offers to clients without any interruption to make the deal.. Its a wise decision to invest in a GDS. The system places your holiday booking services and inventories in front of  huge  clients without affecting  your marketing budget.  The unique selling point of GDS is that it Can provide best rates to your guests, which no other systems can provide.  Your gusts can find packages that include a hotel stay, air travel and car rental
  • ...6 more annotations...
  • 2015 is going to be a successful year for travel agents using global distribution systems for bookings. According to Travel-Click research the bookings through GDS is projected to 62 Million, which was 61 million in 2014 and 42 million in 2009.
  • Having a mobile optimized tours and travel prortal is the most efficient way to find both local  and international hotels, airlines, holidays and car rentals on short notice.  Its a big change in consumer behavior to switch over to mobile. Shifting to mobile search is already being started and reflects of changes can be apparently measured.
  • GDS is a computerized web service that provides pricing, real time availability, centralized data display with  reservation functionality to the global travel industry in a very unified process.
  • GDS is highly effective in alluring the international travelers.
  • Global distribution system is the base to  enter into corporate clients across the world
  • GDS is very huge and it will create robust ecommerce platform for travel industry.
  • sliu043 on 29 Jan 18
     
    As we all know, GDS is an online system known as global distribution system, which delivers worldwide data, rates, inventory, offers, real-time availability of airlines, hotel rooms, car rental, bus tickets to bridge the gap between tour operators and travel bookers. The article has introduced the most popular GDS systems in the industry and their strong advantages. In addition, it also reveals the reasons why the industry still uses GDS and the importance of it. In one word, GDS is highly effective in alluring the international travelers with the development of information and technology. It enables the travel agents to make their travel services available to consumers globally where they might not be able to achieve efficient worldwide market penetration through direct marketing efforts.( The article has also given a future prediction about GDS. According to the statistics, GDS will rule the travel industry if it keeps continuing the ever changing needs of airlines and hotel industry.
  • yyr997 on 29 Jan 20
     
    GDS is very important in the tourism industry. Even if the company creates its own direct sales channels, the impact and benefits of GDS are considerable. Making good use of the advantages of GDS can create word of mouth and revenue for the company in the hospitality industry.
anonymous

Multi-Location Businesses Can Triple Growth Rate with Localized Marketing According to ... - 0 views

www.martechadvisor.com/...esearch-from-soci-and-localogy

businesses research advisor triple growth rate marketing joint technology Tech travel hospitality solution mobile hotel software green business

shared by anonymous on 06 Apr 20 - No Cached
  • SAN DIEGO: SOCi, Inc., a centralized platform built specifically for "next-level" multi-location marketers, today released its annual Localized Marketing Benchmark Report, which revealed that an optimized localized marketing strategy can yield up to three times more business growth.
  • More than 250 multi-location brands were evaluated on their overall presence, ratings and reviews, and community engagement across the top three localized marketing platforms - Google My Business, Facebook, and Yelp. 
  • When executed effectively, localized marketing can help brands build and maintain an engaged base of loyal customers, propel their presence to the top of organic search results, and, ultimately, drive increased foot traffic and in-person sales.
  • ...9 more annotations...
  • As local search becomes more intelligent and personalized, the LMBR shows that a localized marketing strategy has become increasingly important when maximizing consumer interactions and reach
  • improved their average benchmark score 20% from 2019 to 2020
  • “The way that consumers are discovering new businesses or searching for information about businesses is changing, happening more on social media and search platforms, and with local intent,” said Monica Ho, CMO of SOCi.
  • Before engaging with a business or service, nearly all consumers (97%) conduct a local online search, with 78% of purchase decisions influenced by social content. What’s more, 85% of engagement is on local pages, underscoring how absolutely critical it is for businesses to optimize their digital presence on a local level. 
  • Additionally, based on this year’s benchmark scores, three industries stand out as those that are outperforming in localized marketing: fitness, education, and personal care services
  • the majority of their listings were claimed and completed, reviews and Q&As were responded to promptly, and pages on Google My Business, Facebook, and Yelp were consistent and comprehensive.  
  • “Brands must establish a sense of trust and authority through their digital presence to foster relationships with and create loyal customers,” said Bill Dinan, CEO of Localogy.
  • The LMBR also identifies the industries with the most opportunity to build upon and improve their local presence on key platforms: real estate, business services, and cleaning services.
  • As evidenced in SOCi’s recently released report The Rise of Localization for Multi-Location Marketers, ratings and reviews are the most impactful element in a business’s search and social ranking, with 75% of the top local search ranking factors based on a business’s reviews.  
  • anonymous on 06 Apr 20
     
    A perfect example of how proximity marketing can successfully build and maintain a loyal customer base and increase their foot traffic.
anonymous

Benefits and Effectiveness of POS Systems for Hotels - POS Highway - 2 views

www.poshighway.com/...ness-of-pos-systems-for-hotels

shared by anonymous on 08 Jan 19 - No Cached
  • With the advancement of POS technology and a corresponding boom in the travel and hospitality industry, POS systems serve to streamline operations: transactions, inventory, length of stay, food and extra charges –analyzed and levied per room
  • In today’s world, quality hotels usually have an integrated smartphone compatibility in their website, thus allowing POS to adequately access and track data on reservations and ETA’s of their clients.  This helps to eliminate some of the hassles of check-in, which would involve paperwork and other unnecessary actions of reservations made through a website which was at least once-removed from the database and tracking.
  • Major benefits of an effective POS system within the hotel are:  Operational efficiency, a reduction of revenue losses, huge improvements in customer service, which translates to customer acquisition, loyalty and retention, accuracy in accounting, tracking and inventory, and in general, help in decision-making for hotel managers.
  • ppate011 on 08 Jan 19
     
    POS is short form for Point Of Sales system, and this is a system not only helps retail and other business but it also that helps with the hospitality industry. The article talks about how new POS technology and integration has allowed the use of the system in the hospitality industry to help guests as well as the managers running the hospital. POS systems have helped hotel industry with customer service, ease of checking in and out of the hotel, and as well as hotel loyalty programs. By integrating everything to further help the managers and guest. In my opinion, the use of this system has created more liability to the managers and staff to be accountable to get things done efficiently. Customers and managers can see how long it will take to fulfill requests by guest such as, room service of food from the restaurants, and activities like to how long it take for rooms to get cleaned. Helping to eliminate time wasting tasks that can affect your overall customer satisfaction. The article also talks about how effective POS technology can help a hotel run more smoothly, than ever before.
  • anonymous on 25 Apr 20
     
    This article highlights the importance of POS systems for the hospitality industry. It discusses its place in todays world of technology. Over it explains how it benefits the business along with the customer and their experience.
cbori004

How to Choose the Best Property Management System (PMS) for your Hotel - 0 views

www.hotelspeak.com/...ty-management-system-pms-hotel

PMS

shared by cbori004 on 04 Jun 17 - No Cached
  • Choosing a Property Management System (PMS) is an important decision for any hotelier. A PMS affects front desk operations through to accounting and IT, which is why knowing what to look for is important. A PMS can help in streamlining the workflow that comes with managing a property, saving you time and increasing your revenue. It’ll also give you more time to interact with your guests.
  • cbori004 on 04 Jun 17
     
    The reason i chose this article is to derive all the aspects that it takes to choose the correct PMS for your hotel, whether its a small or large property. In this article its sums up four important elements to think about which are the cost, the integrations, set up time and training for the facility. It displays various options for a hotel to consider.
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