Skip to main content

Home/ Hospitality Technology/ Group items tagged attended

Rss Feed Group items tagged

Filter: All | Bookmarks | Topics Simple Middle
galca008

Benefits of Human Resource Information System | Advance Systems Inc - 1 views

advancesystemsinc.com/an-resource-information-system

Hospitality software HR

shared by galca008 on 19 Apr 18 - No Cached
  • The world of HR has greatly been enhanced by technology. With new systems available to enhance productivity and streamline operations, those in human resources can achieve greater success with the benefits of human resource information system choices.
  • Depending on the type of system you choose, your company could see benefits ranging from cost and time savings to increased employee engagement and better adherence to compliance and regulations.
  • An HRIS can make the onboarding process an efficient and consistent one. By providing easy access to training materials and handbooks for new employees and storing all new employee information in one convenient place
  • ...5 more annotations...
  • An HRIS system can eliminate paper and turn all of your employee records into easy to access online data. These can be retrieved simply by anyone with authorization and are backed up remotely to ensure safety.
  • When you can automate payroll by integrating it with your HRIS, you take hours of work off your HR team’s shoulders. You can also automate tasks such as immediate approval or denial of time off requests based on set rules, shift change alerts, and other time-consuming jobs.
  • With biometric timekeeping, your HR team knows in real time where employees are in case they are needed. This can be especially helpful in situations where deliveries need to be made or customers need in-person help.
  • Employee self service tools allow your employees to clock in and out with their personal smart device, making it easy for them to work from remote offices or from home. They can also use the HRIS platform to efficiently check their schedules and make any changes necessary without having to come into the home office.
  • An HRIS system provides one simple mode of communication that is easy to use and organize. This not only allows employees to talk with colleagues about ongoing projects, but also request shift changes, explain absences, and put in for annual leave or vacation.
  • galca008 on 19 Apr 18
     
    This article talks about the benefits of HRIS implemented in the workplace. The benefits are both for HR Departments and Employees as well. These systems save time and also money, and are able to better adhere to compliance regulations. These systems are able to track an employee from a candidate stage to termination. It makes the onboarding process a quicker one and employees are able to access trainings online as well as their handbooks. Eliminating paperwork and having records all in one place is another benefit, and those with access can easily retrieve a file in seconds. Automatic payroll facilitates the process, and approving or denying requests and shift changes are also able to be completed with ease. This also provides flexibility for employees to clock in and out from their smart phones if they work remotely, they can also check their schedules easily and communicate to others through these systems. This is a great article that highlights the benefits of HRIS. I use one of these systems on a daily basis, and I can vouch for it's efficiency to my daily tasks.
csendra004

Springer-Miller Systems Expands Mobile PMS Solution To Include Housekeeping - 0 views

www.hospitalitynet.org/...4088782.html

shared by csendra004 on 18 Jun 18 - No Cached
  • csendra004 on 18 Jun 18
     
    MODULE 6: This article about the PMS company called Springer-Miller Systems (SMS) expanding their mobile PMS to include housekeeping functions. Earlier this month, SMS released their latest update of their mobile PMS application SMS|Host Anywhere. With this latest update, hotel staff will be able to enhance their guests experience more efficiently. Through the mobile housekeeping section of SMS|Host Anywhere, properties will be able to execute check-in/check-out assignments for the room attendants and provide accurate room status updates for the front office. Through the mobile app of SMS|Host Anywhere it can also be used for multi-property functions as well. This mobile app is essential for the front office since it can alleviate some of the wait times for the check-in/ check-out lines. The mobile app functions the same as the regular PMS on the computers. This mobile app can also safely take secured payments during the check-in/ check-out process for the guest.
glope143

How This Conference Used N.F.C. Technology to Drive Traffic Around Its Exhibit Hall - 0 views

www.bizbash.com/...33127

near-field communication

shared by glope143 on 18 Jun 18 - No Cached
  • When the organizers of Intuit’s QuickBooks Connect conference initially decided to use near-field communication (N.F.C.) technology on attendee badges for this year’s event, which was held October 22 to 26 at the San Jose McEnery Convention Center in California, they had several goals in mind.First, they wanted to automate the process of tracking continuing education credits for the attendees; second, they wanted to make it easy for vendors to track leads at their booths; and third, they wanted a way for attendees to gather information from vendors and sessions electronically, rather than in paper form.
    • glope143
      glope143 on 18 Jun 18
       
      This conference held in 2016 is a perfect example of how technology can assist in making an existing (and adequately functioning) event model even better. Each attendee's badge included near-field communication chips that allowed for knowledge on where attendees spent most of their time, granted vendors an easier way to access lead information, and made the conference more green by having promotional information sent electronically. The structure of the meeting didn't change with this technology, attendees still visited vendor booths learning about new products and exchanging contact information, but the entire process become more efficient with this added technology.
  • And then they came up with an additional function: Due to the event’s growth, Intuit had to spread the 112 exhibitors across two halls for the first time this year. N.F.C. created a fun way to ensure the more than 5,000 small business owners, accountants, and developers in attendance would spend time in both halls.
    • glope143
      glope143 on 18 Jun 18
       
      Having been part of a team who organized a bridal exposition this past year, I understand the fear of having attendees only congregate in one area if two halls are involved. This not only reflects negatively on the event team because effort put into hall #2 goes unused, but the vendors located in the under-visited hall may be resentful and place blame on the business organizing for "favoring" those vendors placed in the more trafficked area. Intuit's idea to use NFC technology as an incentive to attract guests to hall #2 was both creative and smart. The business used various prizes and raffles to encourage attendees to move into hall #2 and scan their badges to win a prize.
  • By using the N.F.C. technology in this game-like way, O’Brien said it helped attendees become comfortable with the new technology. “We wanted to teach that the value was beyond the exhibit hall,” she said. “We wanted there to be ‘delight’ reasons to scan, so there was the kiosk or to get pictures.” The N.F.C. was integrated into the event app, which O’Brien said had a 91 percent adoption rate this year, much higher than at the 2015 event.
    • glope143
      glope143 on 18 Jun 18
       
      Both NFC and RFID technology are increasingly popular in the corporate event planning industry as the technology is user-friendly even for those who have never interacted before and provides vast opportunities for the users to collect data. This data is useful for the following meeting in terms of budget, staffing, marketing to attendees, and vendor response.
msant228

https://www.entrepreneur.com/article/289909 - 0 views

The following article talks about the top four ways technology has impacted the event event industry. This article really brings to light the advantages technology brings and how its different uses...

started by msant228 on 19 Jun 18 no follow-up yet
rakiasimon

The 6 Mobile Event Apps No #Eventprof Should Live Without - 0 views

www.socialtables.com/...mobile-event-apps

event apps

shared by rakiasimon on 20 Jun 19 - No Cached
  • A free event and meeting calculator that uses Convention Industry Council standards to recommend food, beverage, service and safety quantities for events based on attendance.
  • Offers planners the ability to demonstrate clear ROI to clients through their event app analytics that measures both attendee behavior and engagement.
  • Provides a networking event app that builds a social network to connect
  • ...6 more annotations...
  • and engage your event participants
  • A networking platform that integrates social media to build interactive event communities for event organizers and attendees alike
  • This mobile event app develops conferencing and tradeshow apps for iPhone, iPad, Blackberry and Android devices.
  • Personalized activity feeds let organizers measure engagement on a whole new level!
  • Guidebook is a web interface that enables organizations to create mobile guides for their customers.
  • They specialize in the refined art of giving planners the ability to develop apps specifically for their own events
  • rakiasimon on 20 Jun 19
     
    This article is about mobile app technology within the event planning sector of the hospitality industry. It lists and details several apps that event professionals can use to make their job easier. The article discusses the various benefits for event planners who use these specific apps.
  • hchiebooth on 22 Jun 19
     
    Thank you for sharing. It's great that there are free tech applications that are available to to make the planning process more efficient.
afost026

Evaluating Hotel and Hospitality Management Software | By Ahmed Mahmoud - Hospitality Net - 0 views

www.hospitalitynet.org/...4067672.html

shared by afost026 on 01 Sep 17 - No Cached
  • stay in-sync with the latest trends
  • This is rather important since trends that are increasingly engaging attention soon can become a standard demand from your guests.
  • assess the direct and indirect costs
  • ...10 more annotations...
  • Total Cost of Ownership
  • bottom-line impact on profitability, asset turnover and a potential effect on stock value.
  • Return on Investment provides the cost justification and motivation for investing in hotel management software.
  • need to calculate the Total Cost of Ownership (TCO) and Return on Investment (ROI) as both of them comes as a handy solution
  • The result of this confusion created a market fragmentation
  • creating immense doubt and confusion in the minds of the IT Managers
  • started a price and promise war
  • he growth in the world economy and the hospitality industry has resulted in a clutter of new Hotel Management software companies vying to increase
  • responsible for maintaining physical room inventory, assignments of guests to rooms, maintaining housekeeping status of rooms, checking guests in and out of rooms, maintaining guest folios, and other functions.
  • Property Management Systems
  • rfern243 on 01 Sep 17
     
    Property Management System functions are commonly used in the hotel and hospitality management software. These functions are responsible for conserving room inventory, maintaining housekeeping status of rooms, checking out guests, and maintaining guest portfolios. PMS has not only started its new software but has also been establishing great doubt and confusion in the minds of IT managers and the decision makers. In evaluating hotel hospitality software they focus on ROI and Total Cost of Ownership. The ROI provides the cost and motivation for investing into the software and also carries intangible assets associated with such decision. The Total Cost of Ownership is basically used to help businesses assess the direct and indirect costs associated with information technology purchases. Consequently, having a lower TCO and a higher ROI are the true defining criteria for the right software choice, which emphasizes not only the benefits but also the intangible need to be considered before making big IT decisions. With this rapidly changing industry, hoteliers should always look for property management tools that will assist in the operations, automate procedures, reduce the risk of human errors and give hoteliers ample time to attend guests.
  • afost026 on 04 Sep 19
     
    This article was about all of the steps hospitality companies have to go through in order to pick the best PMS. Due to the high capacity of Property Management Systems coming from Canada and Europe, decision makers are having a hard time filtering out which ones will be beneficial to the company. Project managers should calculate the ROI and the TCO in order to see how profitable the system will make them.
bench7628

Are Waiters In Danger Of Being Replaced With Tablets And Robots? - iReTron Blog - 0 views

www.iretron.com/...placed-with-tablets-and-robots

technology hospitality

shared by bench7628 on 17 Sep 19 - No Cached
    • bench7628
      bench7628 on 17 Sep 19
       
      This article point the positive and the negative effects of robot waters and tablets in the restaurant industry. There is a high demand for eMenu and robots in the restaurant industry in the country like China.
  • A new report from Cornell University claims that table top technology actually benefits customers at full-service casual dining chains. By monitoring one chain restaurant’s service over the course of two Fridays and two Saturdays, research showed that table turnover rates improved and customer spending increased when a table top-placed tablet was used for ordering and/or settling the bill.
  • When you think about it, there can be advantages to robot waiters. They won’t spit in your salad when they get mad at you, and they certainly won’t give you a bad attitude. They probably won’t need to be tipped. But don’t people go to restaurants for human interaction?
  • ...1 more annotation...
  • Perhaps people who attend fancy restaurants won’t like the new technology completely taking over their experience. And then there are people who are completely sick and tired of technology taking over every other profession, including education and banking. But the replacement of waiters with tablets and (possibly) robots is certainly going to happen whether they like it or not.
hchiebooth

7 Event Technology Trends to Explore in 2019 - Eventbrite US Blog - 1 views

www.eventbrite.com/...technology-trends-in-2018-ds00

hospitality software tech solution mobile green technology

shared by hchiebooth on 21 Feb 18 - No Cached
    • mrueda
      mrueda on 03 Oct 18
       
      The article discusses seven event technology trends that are trending in 2018. Event planners are on the hunt to discover the next new products or services that will help them stand out in a coward full of competitors. One trend, that I find so interesting is facial recognition technology. Event planners are using algorithms to reach out to new audiences via social media, improve check-in and security! Another trend, that caught my eye was artificial intelligence for events. Technology such as "chatbots." Chatbot is an automated customer service that helps both guests and event organizers. It will alleviate some of the duties of the staff to be more efficient and address guest issues faster. There are also the right APPs that are being created for events for guest to search, book, post and review events in one place. Also for event organizers to price, communicate and organize all in one place.
  • Reach new audiences
  • Improve check-in, feedback, and security
  • ...2 more annotations...
  • Artificial intelligence for events
  • The right event apps
  • clatt001 on 21 Feb 18
     
    So, being an event professional in the hospitality industry this article intrigued me. Some of the trends listed are trends that my clients and I have already been using for a few years now like livestreaming events, I had a wedding in Jamaica in 2015 in which my clients live-streamed their nuptials for those daily and friends who could not make the trip. What I did find intriguing was the Facial Recognition aspect of Event Technology. That is unbelievable to me. I know we now have iPhoneXs and SnapChat that already do this so I guess its just a matter of having the right type of phone and app that is compatible with this feature.
  • ...1 more comment...
  • mkim001 on 18 Jun 18
     
    This article for event planning and technology shared the current trends of event technology for this year. Facial recognition is becoming popular and is encouraged to use to target an expansive audience. Some events encourage audiences to take advantage of technology by using Facebook to tag photos of the event attendees to to a personalized album. The article also predicts that the future holds facial recognition for attendees checking in for a further improved event. RFID is being widely used by experienced event coordinators in place of event tickets and to reduce payments made physically. With the usage of RFID, it enhances the productivity for the attendees, as well as, make special features, such as raffles, much easier and fun to conduct. Automated customer service features are also rising as it enables guests to conveniently have their questions answered without having to wait to get a response. For example, according to the article, Sound on Sound Fest is a festival for music lovers that created a customer service feature via Facebook Messenger to answer any questions from the potential and prospective attendees. It was said to have instant gratification and success in the ease of asking and answering questions. Apps are also taking a part in events. Apps, such as, Pathable (connect with attendees throughout entire event), Presdo (takes into consideration behavior of attendees), and attendify (share photos, messages, and comments with attendees) are example of applications that events benefit from in this growing trend of event technology. Broadcasting events also assist in gaining popularity for an event and social media walls encourage attendees to post photos of the event with hashtags. Technology is growing and gaining popularity in events. Due to the fact that people are almost never without their cellphones, nevertheless, on their cellphones, the discussed features are popular amongst event attendees and aids in bubbling the posit
  • mrueda on 03 Oct 18
     
    The article discusses seven event technology trends that are trending in 2018. Event planners are on the hunt to discover the next new products or services that will help them stand out in a coward full of competitors. One trend, that I find so interesting is facial recognition technology. Event planners are using algorithms to reach out to new audiences via social media, improve check-in and security! Another trend, that caught my eye was artificial intelligence for events. Technology such as "chatbots." Chatbot is an automated customer service that helps both guests and event organizers. It will alleviate some of the duties of the staff to be more efficient and address guest issues faster. There are also the right APPs that are being created for events for guest to search, book, post and review events in one place. Also for event organizers to price, communicate and organize all in one place.
  • hchiebooth on 22 Jun 19
     
    This article reveals the 7 latest trends in technology. The most impressive trend is the use of Facial Recognition for registration purposes. It also features new and upcoming AI technology such as Chatbots, "Crowd" Streaming and the use of "Social Media walls" to generate for free event promotion.
alexsolano36

How Biophilic Design Can Boost Productivity in Hospitality Meeting Spaces - 0 views

www.interiorsandsources.com/...ilic-design-boost-productivity

shared by alexsolano36 on 22 Feb 20 - No Cached
  • And in hospitality, where the trend is to create a more unique space for each venue, bringing the outside in is becoming more common.
  • “Simply putting a potted plant or a simple patch of moss on the wall is not enough to provide the lifting experience that many are seeking from this design philosophy,
  • Air, lighting, greenery, and floor and furniture design that mimic natural landscapes all combine to improve the indoor experience.
  • ...5 more annotations...
  • “Recent scientific discoveries have pointed to the effects lighting has not just on our vision, but on our health, mood and performance,
  • Meeting rooms with patterned carpets or with floors and furniture that mimic natural elements like water and trees, such as wood or wood laminate meeting tables, can help enhance attention and task performance.
  • MGM Resorts partnered with Delos to create Stay Well meeting rooms in its MGM Grand Hotel & Casino, Park MGM and The Mirage Hotel & Casino properties, and chief sales officer Stephanie Glanzer said her team has received tremendous feedback.
  • We find it can enhance the creative process, and when you’re attending a meeting or event, that is a very positive experience.”
  • Stay Well meeting rooms feature decorative glass with nature patterns such as leaves or grass.
  • alexsolano36 on 22 Feb 20
     
    This article speaks about physical plant systems and how the new trend in hospitality is to create unique spaces and bring the outside in. MGM Resorts has partnered with Delos which is a group that has done extensive research in collaboration with Mayo Clinic to study biophilia or the idea that humans have an innate connection to the natural world. MGM Hotels have found that post-conference survey results show that attendees felt more connected and engaged in meetings where there was biophilic elements incorporated such as meeting rooms with patterned carpets and active green walls constructed from plants or moss. The Delos group also works with Wyndham Hotels and Resorts and Marriot Resorts International to add live plants and other innovative biophilic elements in their spaces. Science shows that biophilic design does add satisfaction to occupants and keeps us happier, focused and engaged.
mfont039

The 29 Best Event Management Tools for Event Planners - 1 views

www.socialtables.com/...event-management-tools

event management tools planners technology hospitality hotel software business green mobile travel tech

shared by mfont039 on 10 Oct 19 - No Cached
  • increases attendance by 20%, productivity by 27%, and profit margin by 20-30% on average.
  • Capterra,
  • Event management tools are a topic we love talking about. Mainly because experiential marketing stats show that the use of event management software
  • ...28 more annotations...
  • top event planning tools based on reviews from real users
  • Case studies and peer reviews are your best friend during this process.
  • Look for prices that are clearly stated or easy to obtain.
  • The tool is easy to use.
  • here are some online event management systems with reliable rave reviews, free or defined pricing structures, and user-friendly features to kick start your event planning process.
  • Cvent
  • Cvent’s event management platform automates and simplifies the entire planning process. Start with sourcing your venue and end with custom dashboards and reports after your event.
  • Social Tables
  • Social Tables brings you the best of venue sourcing, event diagramming, guest management, and check-in. The free event planning tools let you create to-scale diagrams in minutes. You can map out all the smallest details and share them with venues, clients, and collaborators. In addition, Social Tables helps you manage guests — from VIPs to special meal requests — and visually seat them in diagrams.Social Tables also creates award-winning platforms for hotels and venues, including CRM Software, Event Sales, and Event Services platforms.
  • Tripleseat
  • Tripleseat is the best event planning software for unique event venues. It’s a web app for sales and event management built mainly for restaurants, hotels, and venues.
  • You’re able to capture event leads, convert leads to bookings, create contracts and BEOs, and more. For event pros who are crazy about data, Tripleseat also gives you many reporting options to measure ROI.
  • Regpack
  • Use Regpack to customize registration forms and create unlimited attendee types. You can check in guests with a mobile device or let them check themselves in. You can even embed the software on your website’s sign-up page.
  • Event Mobi
  • Well-known enterprises like Intel, Motorola, IBM, and Johnson Johnson use Event Mobi. This event management tool lets you engage with guests before, during, and after the event.
  • Member Solutions
  • Member Solutions was originally created to process membership registrations, so it’s popular among fitness studios. Since it was founded in 1991, it has expanded to include various tools for planning events.
  • Caterease
  • Caterease simplified the catering portion of event planning. With Caterease, you can create visual menus for guests.
  • Fonteva
  • Fonteva lets you manage an unlimited number of events with a single annual fee. This service is especially popular in the hospitality industry. Westin Hotel, in fact, is one of its regular users.
  • . Hubb
  • If you’re a corporate conference manager, it might feel like you’re always chasing down programming info for your event.
  • Momice
  • Momice is an all-in-one event software that handles everything from registration to website building to event statistics.
  • DoubleDutch
  • DoubleDutch is all about community building. Their four-pronged strategy consists of designing delightful attendee experiences, future-proofing events themselves, facilitating high-volume event planning, and leveraging a network of partners.
  • aguar024 on 10 Oct 19
     
    As a full time event planner I have learned that softwares are the best tool to have when working on this industry. The reason why I wanted to share this article is because I learned about so many software that I didnñt knew before and feel that they work great or at least look amazingly well equipt.
  • mfont039 on 24 Feb 20
     
    This article provides a list of the best event software systems that are used by companies such as Hilton, Marriott, Westin, Johnson & Johnson for event planning. In the case of hotels, some of these event planning tools such as Cvent & Tripleseat can also be used to receive leads that can be turned into bookings should the client accept the rate at which the RFP has been submitted by the venue.
da7327

Article: HRIS trends for 2017 - People Matters - 0 views

www.peoplematters.in/...hris-trends-for-2017-15025

hospitality business technology IT hotel software system HRIS

shared by da7327 on 27 Nov 17 - No Cached
  •  HRIS technology trends are changing and challenging vendors to come up with next-generation solutions for employers. Valued at over $15 billion globally, the human resources technology market is one of the fastest growing segments in business IT — and it shows no signs of slowing down. With an HRIS, companies can align HR strategy with business objectives to get the most out of their workforces and adapt quickly to market changes.
  • There are a number of solutions offered by HRIS. Some of these include solutions in training, payroll, HR, compliance, succession planning, attendance tracking, risk management, recruiting, etc. The majority of quality HRIS systems include flexible designs that feature databases that are integrated with a wide range of features available. Ideally, they will also include the ability to create reports and analyze information quickly and accurately, in order to make the workforce easier to manage. It allows employees to exchange information with greater ease and without the need for paper through the provision of a single location for announcements, external web links, and company policies. This location is designed to be centralized and accessed easily from anywhere within the company, which also serves to reduce redundancy within the organization.
  • Software as a Service Explosion
  • ...6 more annotations...
  • Establishment of Comprehensive Performance Management:
  • Widespread Use of Mobile HR Apps:
  • Increased focus on Employees:
  • Optimized Analytics and Data Use:
  • The Cloud remains in the forecast:
  • A company that takes the time to invest in a HRIS that fits their goals, objectives, mission, and values, is a company that is investing in its future and in its success. It will be necessary to customize any HRIS to the unique needs of a company so the system will remain flexible and relevant throughout the life of the company or enterprise.
  • da7327 on 27 Nov 17
     
    The article introduces the trend of HRIS system in 2017. As information technology have considerably improved, its functions have heavily impacted on human resources management. Especially, it is said that the human resources technology market is one of the fastest growing segments in business IT and with an HRIS, companies can align HR strategy with business objectives to maintain the workforces and adapt the changes quickly. HRIS is integrated with training, payroll, HR, success planning, recruiting etc. and centralized, which encourages staff to access easily from anywhere within the company and reduce work redundancy. This article emphasizes that as one of the 2017 trends, mobile HR Apps will be spread out, so employees can expect to see the update via their smartphone. As the functions are centralized in one place, the data will be managed easily and it can increase focus on employees. Also, the cloud system can be applied in the HRIS, which means increased flexibility, faster updates, and decreased costs. As the HRIS features are getting various, a company should investigate an HRIS that fits their goals, objectives, mission, and values and choose the best options.
danakissane01

Robotic Technology and AI Revitalize the Hotel Experience | TravelPulse - 0 views

www.travelpulse.com/...lize-the-hotel-experience.html

robotic technology hotel experience hospitality tech travel solution Software business

shared by danakissane01 on 20 Mar 21 - No Cached
  • Research by Gartner shows that customer experience drives over two-thirds of customer loyalty. Investing in the right technologies now can ensure guests feel safe and comfortable while staying at a hotel this year.
  • Hotels, such as Hotel Sky in Johannesburg, are using automated attendants to serve guests, from checking in to porting luggage to their rooms. Aside from assisting guests with tasks, these robots can also scan facial expressions to measure the sentiment of guests’ experiences.Self-service kiosks, similar to those available in airports, can also give guests control over their interactions, recognize their loyalty preferences and offer them an efficient and easy way to check-in.
  • Hotels like Hilton use a robot concierge service to offer recommendations, directions and hotel information. Mobile apps can also allow guests to skip the lines, offering an efficient but still personalized experience.
  • ...4 more annotations...
  • When a returning loyalty member checks in, the room can automatically be set to their preferred temperature, play their favorite music and have the curtains wide open to enjoy the top-floor view, just as they like. Using AI and voice technology via in-room assistants further enhances the experience, enabling guests to manage their environments completely hands-free and avoid various touchpoints like the thermostat, light switches and the remote.
  • AI can also provide guests with the option to make requests for towels, pillows or food to be delivered to their rooms, outside the door without human contact. The Mercantile New Orleans uses a robot butler to deliver snacks, coffee or the morning newspaper to guests.
  • A recent AHLA survey found that 62 percent of guests consider cleanliness and safety protocols as their number two priority when choosing a hotel, compared to 38 percent of guests pre-COVID. Because of this, it is inherent upon hotels to implement new health and safety measures.
  • Verified Market Research, the market for UV disinfecting bots will grow to more than $5.5 billion by 2027.
  • danakissane01 on 20 Mar 21
     
    This article explain how different hotels are using robotic technology to help serve the hotels guests and help hotel staff.
jlewinsky

Learn How Tech-Forward Hospitality Companies are Transforming Via the Cloud | Hospitali... - 0 views

hospitalitytech.com/mpanies-are-transforming-cloud

shared by jlewinsky on 20 Jan 21 - No Cached
  • a handful of travel and hospitality companies are already turbo-charging their recoveries by adopting agile technology as a key competitive advantage.
  • Amazon Web Services’ must-attend event for everything cloud:  AWS re:Invent
  • Most travel and hospitality companies are slowly migrating to the cloud to save money, facilitate digital transformation and increase access to innovation
  • ...2 more annotations...
  • Moving ahead, Just Eat Takeaway is looking to cloud to facilitate global expansion, streamline operations, and enhance the user experience.
  • adding value to the customer experience, enhancing loyalty, and innovating faster in the midst of an ever-changing travel environment.
  • jlewinsky on 20 Jan 21
     
    Amazon web Services or AWS is a cloud based platform created to help the hospitality, restaurant and travel industry. This platform enables companies to save money, increase global expansion, enhance user experiences thereby enhancing customer loyalty.
dskomorowsky

6 Technology Trends Shaping the Future of Event Management - 0 views

spicefactory.co/...the-future-of-event-management

shared by dskomorowsky on 10 Oct 19 - No Cached
  • Event management today is fundamentally different than it was ten years ago.
  • Events and conferences are dynamic entities with changes often happening in real-time. Up until recently, event management tools weren’t equipped to handle these changes instantaneously.
  • The event technology landscape is exploding in a variety of different directions. It is projected that the event tech market will grow to USD 9.28 billion by 2020. The challenge for event organizers is keeping up with the latest tools, implementing those that best fit their needs, and then using them for maximum impact.
  • ...11 more annotations...
  • make their experience as interactive as possible. Ideally, you’ll have one platform that you can use to enable live polling and in-session Q&As which will help you turn passive attendees into active participants.
  • Personalized Event Experience
  • Event attendees are increasingly demanding more contextual and personalized experiences. Online platforms such as Amazon and Netflix with their recommendation systems have made users accustomed to interfaces that “know” their interests.
  • Live Audience Engagement
  • Which tools should we implement to create a seamless, personalized attendee experience throughout the event process? How can we best leverage technology to manage event agenda, speakers, and sessions in real-time, and across different views? How can we deliver event content in a way that’s easy to consume for attendees and via their preferred channels?
  • Event organizers are now demanding solutions that incorporate at least a basic level of analytics e.g. tracking the behavior of event participants and then using those insights post-event to drive future event improvements.
  • Conversational Experiences
  • AI-enabled chatbots can easily recognize these questions and instantly provide the answers. What’s even more interesting is that AI-powered chatbots, like our Sava event chatbot, are capable of learning user preferences from previous interactions and personalizing the conversations accordingly.
  • All-in-one Platforms
  • There is a strong demand for a single platform to manage the event agenda and the on-site technology, engage attendees across channels, and get behavioral analysis.
  • Sophisticated event management solutions bridge the gap between the physical and online worlds, creating a frictionless, unified experience for event attendees. They aim to solve key challenges for event organizers helping them plan successful events and improve as they go based on the wealth of collected data.
  • dskomorowsky on 10 Oct 19
     
    This article relates the future shape of Event Management Software that is set to define the future of events management. No longer is it just about just planning seating and defining attendee and rooming lists. Technology has enabled event planners to reach deeper into the behavior, desires and participation needs of attendees defining preferences and engaging rather than just making things happen. Key fundamentals include the capability to reach out to attending audiences, monitor their engagement and illicit responses as well as interact directly or indirectly, through chat bot or polling. While this article focuses on the planner to attendee experience, this holds similar opportunity for Hotel and Event spaces to engage simultaneously and seamlessly through the same platforms. These are incredible and exciting opportunities that 10 years ago were a bucket wish list for event planners and Conference service professionals alike.
naram003

A taxonomy of event participants based on risk and security perceptions - 0 views

www-emerald-com.ezproxy.fiu.edu/...html

shared by naram003 on 31 Oct 19 - No Cached
  • naram003 on 31 Oct 19
     
    This article is a paper on understanding how different people react as an interest in knowing about security measures in advance of an event. This practical implication would result in event organizers understanding whether they need to communicate their risk management strategies, and if so how they can best achieve proper communications. Most existing taxonomies of this nature tend to identify customers based on risk perceptions alone, this research expands on such work by considering attitudes towards both risk and security based on the nature of the people in questions. This ranges from overthinkers, investigators, naive, ignorers, survivalists, and optimisers. Based on the type of person surveyed, examiners determine that risk and security perception may or may not influence even attendance, depending on their audience. Determining the type of attendee to a specific event will help managers position themselves to more effectively tackle and communicate risks and security matters
aguar024

10 Event Email Marketing Examples That Convert ASAP - 0 views

blog.eventbank.com/ent-email-marketing-strategies

E-marketing strategies for events is one of the best connections and receptions you could have with your attendees. As mentioned on article. can be more productive that social media if used correctly. impulse attendees to share information or relatives wi

shared by aguar024 on 11 Nov 19 - No Cached
  • Leverage your speakers in your email.
  • In larger events, you won’t really need to justify their presence if they’re representing reputable businesses, but for smaller headcounts, you need to really leverage your speaker’s personality and background to justify a reason for an email recipient to go to this event.
  • This is one of the best ways to not only target your networks but also networks of people in your industry.
  • ...14 more annotations...
  • Early Bird offer?Bonuses.
  • You could always give away bonuses that make sense to your audience. Promise some great freebies and swag bag offers
  • to early bird attendees and make them feel valued
  • Follow up this email with a count down to push more registrations, something like “1 week left to save!” would do just fine.
  • You just need a title of the event, a short description, date, location, a schedule that’s easily read, some images, and that’s about it.
  • The other great thing about the poster-type emails is that the image used, or a screenshot of the email’s content is social media friendly and can be easily used in social media posts.
  • Video content is one of the most engaging tools to leverage,
  • add a link for contacts to watch the video on another host
  • bolder and go for straight-up embedded video content.
  • You can generate and embed a count down timer easily if you can find some tools on Google, of course, free tools are tough to align with your branding, so if that’s important to you, you can always pay for a decent tool to generate an embeddable count down timer for you.
  • think holistically about the value of all your events combine, package it up, and push it out.
  • Consistent Color Schem
  • Geo-targeted emails get a 26% increase in open rates.
  • hank your attendees for attending, and really push the value of the post-event data to them.
aguar024

6 Event Trends You Need to Know for 2019 | ITA Group - 0 views

www.itagroup.com/...event-trends-2019

security event technology hotel software solution tech business hospitality mobile

shared by aguar024 on 11 Nov 19 - No Cached
  • ways to engage attendees differently and encourage innovation and creativity
  • A great way to start is by changing up the facilitation or presentation style
  • some unexpected venues
  • ...10 more annotations...
  • Private lofts and businesses are starting to rent areas that would previously have been off-limits, which makes attendees feel like they’re getting exclusive access.
  • he popularity of eSports events is influencing event connections.
  • Create policies outlining inappropriate behavior,
  • se of voice and facial recognition will increase and will improve overall experience and engagement.
  • dding areas or just time where attendees can unplug from the event and allow them to process what is happening and reconnect, allows them to come back energized and engaged.
  • Many companies’ risk management plans cover terrorism and communicable illness, but more than ever, tech security and sexual harassment policies need to be included as well
  • 61% say they go to live events and tournaments to connect with friends they’ve met and play with online, and 41% said they attend to forge new relationships.
  • hannels to report issues, and protocol for staff on how to deal with allegations.
  • With the increase in vegan and healthier diets, there is an influx in looking for new ways of clean eating.
  • increase their sustainable operations.
  • aguar024 on 11 Nov 19
     
    In this article the writer mentions different trends and solutions to common situations on the event industry. From sustainability all the way to methodologies to avoid sexual harassment.
nellyvero71

Your Hotel Operations Will Fail Without Tech - 0 views

hoteltechreport.com/...hotel-operations

shared by nellyvero71 on 18 Jun 20 - No Cached
  • Running a hotel is no easy task and hotel operations are insanely complex. Between managing rates and reservations on dozens of channels, keeping your teams in sync across multiple shifts, assigning rooms across various room types, and, most importantly, ensuring that guests are happy, there are a lot of opportunities for things to go wrong
  • With a property management system in place, the front desk agent can find the guest’s booking in just a few clicks and immediately see the guest’s history, preferences, and reservation details. From there, the agent can check the guest in or out, move them to a new room, extend their stay, change their payment method, and more in seconds.
  • A modern cloud based property management system like Jonas Chorum sits at the center of reservations processes and acts as your property's single source of truth with regards to inventory management.
  • ...9 more annotations...
  • Without a modern PMS you risk poor connections with key systems.  A bad connection with your channel manager could lead to overbooking and a weak connection with your RMS means that you are likely losing revenue from inaccurate pricing.
  • A modern cloud based PMS like Jonas Chorum also helps your team collaborate on reservations.  Your call center agents can quickly access and manage current bookings.  Your sales team can check to see which inventory is available and can be promised to new groups.  Your front desk agents use the PMS to create last minute walk in bookings.
  • A good property management system not only makes basic hotel operations more efficient for your front desk team, but it also allows the check-in process to be a positive part of the guest experience.
  • With the right hotel technology, you can make every department more efficient, streamline your basic hotel operations, delight guests, keep your property in tip-top shape, and even increase your RevPAR. Without it, your hotel could suffer from overworked staff, dissatisfied guests, and even physical damage.
  • Financial software can not only keep your finance department sane, but also help you uncover trends that can prevent your hotel from losing money. 
  • Good finance technology can save your accounting team from a mountain of work by automating payroll, creating invoice templates, and even compiling reports on the hotel’s financial activities.
  • Revenue management software does the heavy lifting for you by analyzing market trends to recommend the best rates for your hotel, which prevents you from leaving money on the table.
  • The engineering team needs help from other departments (especially room attendants and front desk agents) and from technology to receive, action, and track service requests.
  • Engineering software allows hotel staff to submit service orders that can be actioned by the maintenance team, ensuring that nothing gets overlooked or forgotten. The engineering team can even access these systems from their smartphones, so if an urgent service request comes up, someone can handle it immediately.
  • nellyvero71 on 18 Jun 20
     
    This article is about the important reasons why an hotel needs to have a proper property management system to operate. How effectively the system is going to work in the different departments. Specifically the article talks about Jonas Chorum as a modern cloud based property management system.
rhoff019

Technology In The Front, Nothing In The Back? | By Kristin Carville - Hospitality Net - 0 views

www.hospitalitynet.org/...4099296.html

shared by rhoff019 on 08 Jul 20 - No Cached
  • In some cases, the reason is that hotels are unaware of the various technology available that can assist them in these areas. In other cases, it's because the attitude towards spending money and/or time on technology is still rather reserved.
  • Visualize supervisors finding out that a room is ready to be inspected the moment the housekeeper has finished cleaning it. Imagine being able to know exactly how long a housekeeper took to clean a room and whether the quality of work meets the hotel's standards. Perhaps, you want to be able to know exactly who is fulfilling a guest request when it comes in, and the status of progress? Or you want to find a guest's bags without having to visit all 5 rooms that are being used for storage? Or maybe you want to be able to track how your preventive maintenance is going.
  • The great news is that there are already technology solutions out there readily available to do these actions for hotels.
  • ...4 more annotations...
  • However, these programs allow staff - from management to the room attendants - to know exactly what is happening in the hotel right at that exact moment, which is of vital importance.
  • One of the other great challenges that these programs can address is the collection of data, and the ability to produce factual reports on areas that have historically been based purely on anecdotal evidence. Whereas before, there would be rough estimates on how long each room would take to be cleaned, this information is now collected from the software and can be tabulated and reported however the hotel needs it. It also eliminates the need to go trawling back through overflowing filing cabinets to find out the frequency and cost of previous repairs - everything is now all collated together and much more easily accessible.
  • These days with the use of apps, barcodes, and QR codes, a simple luggage tag can be a valuable way to be able to record exactly where an item is and how it has moved around the hotel from storeroom to guest room
  • how hotels can deliver these experiences is changing, and hotels must move with the times and arm themselves with the tools of today to deliver this
  • rhoff019 on 08 Jul 20
     
    Many hotels are stuck with old ways of doing things such as giving housekeepers lists of rooms to clean on paper. Many of the essential functions of hotels such as housekeeping, keeping track of guest requests, and preventative maintenance have different apps or software that can be used to keep track of all of that information. Hotels generally are not the first to implement new technology that is available. If hotels did implement technology that is currently available or in development, many jobs in the hotel can be completed faster by utilizing the technology.
anonymous

Why Your Organization Should Pay Attention to Marriott's New E-Commerce Partnership | PCMA - 0 views

www.pcma.org/tts-new-e-commerce-partnership

shared by anonymous on 10 Sep 20 - No Cached
  • Alibaba has more than 500 million active consumers on its platform, and the new relationship gives Marriott opportunities to re
  • ach the growing number of Chinese travelers
  • enhance our service for Chinese guests when they arrive
  • ...6 more annotations...
  • Alipay,
  • broaden our offerings of guest amenities and services appealing to Chinese travelers
  • 600,000 new Marriott Rewards loyalty members
  • world’s largest source market for outbound travel
  • more Chinese join the ranks of the middle class and choose to travel.”
  • conference attendance numbers
  • anonymous on 10 Sep 20
     
    In 2017, Marriott entered into an e-commerce partnership with Alibaba...China's number 1 recognizable name in e-commerce. By installing Alipay and broadening their guest amenities, Marriott is hoping to increase the number of Chinese travelers to their hotels all over the world. Globally, China is expected to have the largest population growth and Marriott is banking on them to travel to their hotels.
« First ‹ Previous 161 - 180 of 208 Next › Last »
Showing 20▼ items per page