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gulsevim

Event Management Software Steals the Show | ReadItQuik - 5 views

  • t helps in improving workflows by maintaining large volumes of data and assisting event organizers in coordinating, planning, analyzing and sourcing data, and ensures a successful event by providing uninterrupted information. Such event management technology can automate processes such as venue sourcing, ticketing, floor planning and expense tracking in order to streamline the overall management operation. 
  • Event management software enables event organizers to send and track invitations through a portal where an attendee list gets generated, as well as monitors ticket sales using a single platform.
  • Social media platforms are usually integrated with most event management software and are also inter-linkable with multiple platforms. These platforms are effective media for promoting and marketing events, social programs and campaigns
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  • These e-tickets reduce chances of duplication as they contain a unique bar code verification that is scanned at the venue after completing all the payment formalities, either online or by cash.
  • Further, the software initiates an e-ticket generation process after the completion of registration formalities which is then sent to the Invitee’s registered email account or via text message
  • Event management software based on cloud technology allows efficient and easier management of event data from any remote location. Moreover, cloud-based event management software is capable of providing a quick fix to any system bugs or errors. 
  • Cloud-based event management software is more cost-effective as it eliminates any major need for on premises IT infrastructure setup, allowing greater scalability
  • I
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    This article discusses the role and benefits of cloud-based event management software in planning and executing events. Software enables event managers to improve workflow, manage venues, and track various types of information in a timely and consistent manner. Software is especially useful in monitoring the progress of ticket sales and invitations, where event organizers can follow up on attendees that did not respond yet. It also helps prevent ticket duplication and enhances security by sending tickets with unique codes to attendees' e-mails. Event management software can also be integrated with social media platforms which boosts the promotion and the visibility of a given event and its ultimate success. Financially, such software leads to cost savings because it does not require investment in infrastructure. From operational standpoint, cloud-based software offers real-time, remote access and fest error resolution. This article helps me better understand improvements in operations that cloud-based software system brings in event management. I am also able to explore the vast field of using software technology. Before reading this article, I was not aware of the benefits of the cloud-based software system in event management. Now, I gained a better knowledge about advantages like accuracy of data for large events, to real-time tracking needs to manage ticket sales and event attendance, and permanent connection and access to various files and records. Such access is vital when an event manager is in charge of multiple events that are at different stages of preparation: some may be in planning stage and others may be in execution stage. The ability to fix errors quickly is a major benefit for event planners that are small businesses. For this reason, an individual wedding planner will probably have peace of mind by using such software.
shoss003

Speedy Check-In Lets Hotel Guests Bypass Front Desk - 1 views

  • The hospitality industry is moving toward more automated check-in systems
  • “Customers are used to A.T.M.’s at the bank instead of tellers, checking in for airplane flights online, and they are now looking for that same efficiency when they arrive at a hotel,” Mr. Craig said. “No one wants to wait in line for the front desk anymore.”
  • an upset customer posting to Twitter, Facebook or TripAdvisor can easily share bad impressions with a wide group of people.
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  • automated check-in was also a plus for hoteliers who wanted to assign additional duties to the front desk staff. “When a guest checks in late at night and the same employee can make sure the check-in goes smoothly and also sell them something to eat,” he said, “the hotel has saved money on staffing, increased its revenue and increased customer satisfaction.”
  • The different check-in methods are meant to provide options for guests, not to supplant any,
  • “Leisure guests here for shopping, dining and culture may want the opportunity to talk with our front desk associates to get some quick recommendations, versus a person here on business who may prefer to check in though the Web or self-check-in kiosk,
  • welcoming, like coming to a friend’s house
  • remove the physical barriers between the guests and the staff
  • hides the technology but uses it to prepare for and personalize each check-in.
  • orientation takes place at the same time as check-in
  • “There’s a lot of preplanning, technology and communications going on behind the scenes, but humans are the most important part of hospitality, so we keep the technology parts hidden
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    This article is giving the reader a look into the new check in procedures being implemented by hotels across the world. This "speedy check-in" allows for guests to by pass the traditional front desk check in and instead opt for check in via kiosks located in the lobby or even checking in before arrival. The automatic check in trend began as a way to relieve guests from having to wait in long lines when arriving at their hotel to check in . The option for speaking with front desk associates is still there but would rather serve as more of concierge, with suggestions on restaurants and questions regarding any leisure activities within the city or hotel itself. Some hotels are also taking the approach of personal greeters who approach the guest upon arrival, making the check in process more like a welcoming into a friends home. Overall I love the idea of being able to bypass hotel lines, especially during holidays when lines tend to get quite long or when arriving to a hotel fairly late in the night. Being able to arrive and head straight to the room allows for smoother check-ins and more efficient use of front desk associates. The personal greeters also provide more of an at home feeling. Guests can feel like they are personally being cared for as opposed to just being another occupied room. 
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    As we move into a technology focused society hotel needs to follow the trend of what travelers want and how to streamline using technology. This article describes how hotels are implimating kiosk in their lobbies to offer their guest a quick and easy way to check-in without having to make the line at the front desk. The hotels goal is to leave the "hotel embassador" and/or front desk for guests that have special requests or questions about their stay. They reference a hotel in Boston that has taken the electronic checkin a step further. They email the guests prior to arriving at the hotel two codes. The first code is to be used at the front door to enter the hotel, and the second code to enter into their hotel room keypad. They interviewed President and General Manager of NCR Corporation's travel business about these types of services. He stated that they offer travelers the same speed and quick services as ATM machines at banks or kiosks at the airport for quick checkin. He went on to say that they expect that type of service when traveling. Mr. Craig even touched on how a travelers feedback is even more important due to social media. One bad review can affect the hotel instantly after they tweet, post, etc. In the article they also interviewed Glenn Haussman, editor of the online trade magazine Hotel Interactive. He stated that with the use of the kiosk and express check-in the front desk staff can offer a more personal experience by doing other tasks. For example they mentioned a late check guest might want a snack or something to relax after a tough flight. By the staff not needing to check them in can go get the guest a coffee, or something to eat; this making the experience feeling more personal. The article states the Hyatt chain has implemented their kiosk in almost all their properties in major cities. They still offer a more traditional check-in as well. They went on to say some chains are using greeters with ipads to check guests in as they ente
nellyvero71

Event Registration | Event Smart - 0 views

  • event registration
  • can help you deliver the best experience for every attendee, save time and money, build a lasting relationship with your audience, and learn how to make your next event even better
  • advanced event registration system that gives attendees multiple ticket options, collects detailed information about the attendee, processes payments, scans and validates registrations or tickets at the door, communicates with attendees automatically and tracks attendance.
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  • Meet expectations. 
  • Secure your event.
  • 1. Ask the right questions, get the right answers.
  • Remove distractions. 
  • Save time and money
  • When you have access to the right event registration data, you have powerful data to examine your performance and try to identify ways to improve.
  • With your event registration data, you can also examine your data over time to identify trends.
  • f you’re not collecting the event registration data, it is far more difficult to answer these questions.
  • you are more likely to be successful in building a audience for your events over time when you collect attendee information for their benefit and your long-term success.
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    The article talk about Event Smart that is an event registration system. Explain the benefits that can be obtained having the system. Even though the article mention that the registration process can be completed used a paper, gives special importance to do it using a system.
irinadolgopolova

Event App Security: Access & Data Privacy Best Practices - EventMobi - 1 views

  • Due to heightened sensitivity around data breaches and privacy, event planners are having to pay special attention to how their technology vendors—like event app providers such as EventMobi—are using and storing their event data.
  • Provide passcodes for private events. Requiring participants have a passcode to log into an event app allows planners to limit access to only those people they share the passcode with, such as a list of registrants.
  • Restricting app access to registered participants only (based on their email address) ensures the greatest control over event details and participant listings by locking out anyone not registered to attend.
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  • Aside from ensuring your event app provider is security-conscious, it’s important to consider implementing processes that mitigate risk around how other vendors and/or your employees access or use event participant data.
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    This article tells about how important the security features are for the event registration software and apps. The authors tells what security ensuring procedures have to be implemented in the apps, what kinds of information should the attendees agree to before signing up and the regulations that have to followed by the event planners using the event apps.
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    This article is a piece of nice introduction on how to protect event information security with apps. It gives us an insight of how event planners can set the registration system and limit access of the participants to protect privacy. Besides the settings and consideration of the system (app) itself (like the provider of the app and their policies) and the privacy policies, this article also mentions other considerations like Wi-Fi security, employee training and limited information access.
anonymous

The Hidden Benefits of Restaurant POS Software | QSR magazine - 0 views

  • The retail and restaurant industries run on many systems, but the one thing that ensures a smooth and efficient operation for them will always be the POS system they have in place.
  • modern POS systems impact a business positively in so many ways
  • the point-of-sale system makes critical aspects of the business such as sales, payments, and inventory more streamlined
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  • More detailed and accurate reportsThe importance of reports to any business—or organization for that matter—can never be stressed enough. Ideally, all business decisions are based on the information contained in reports, and that’s why it’s absolutely essential that they contain nothing but detailed and accurate data.
  • Today’s POS systems make use of a Cloud-based system to store and integrate information, which can be easily accessed by businesses for data that will allow the generation of incredibly detailed sales and inventory reports, among other things
  • Enhanced labor and human resource functions
  • Even if the POS system you’re running is the most basic available, it’s likely capable of performing timekeeping tasks as well hooking up with the payroll system of the company.
  • With one or two fewer tasks to perform, your employees will have more time attending to other urgent duties, like providing top-notch customer service.
  • Personalized customer experienceWhen you’re running a POS system for your business, keep in mind that it has a customer database that contains information that can help you make the customer experience more personalized.
  • With just a few clicks, you can get your hands on a treasure trove of information that will allow you to track customer behavior, their order history, and personal details, among other things.
  • You can also have it create reward programs, which not only influence people to make buying decisions but also foster loyalty to your brand. Such programs make your customers feel that they’re important to you,
  • More secure and convenient card and mobile transactions
  • With a POS system, there is no more need for businesses to spend money on separate peripherals that will help with the processing of purchase.
  • Most important of all, credit and debit card payments processed via POS are proving to be faster, safer, and more secure.
  • There seems to be no end to the benefits that your retail store or restaurant can get from POS software. As POS systems stand today, they are practically capable of doing just about anything for your business, and automatically at that.
  • With a more modern, more dependable POS system in place, reaching your business goals will immediately become easier.
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    Point of sale systems have helped restaurants, hotels, etc in a major way. There are several benefits to the modernized POS software. POS systems offer more detailed and accurate reports for businesses. Businesses are able to use Cloud-bases systems to store information. This information can then be used to generate detailed sales and inventory reports. They also offer a benefit when it comes to labor and human resources. POS systems help takeaway a few tasks that employees used to have to do. THis helps improve customer service. POS systems also offer a more personalized customer experience and more secure and convenient card and mobile transactions.
obena010

Why traditional hotel management practices can kill your business - 0 views

  • free application might even help you access the Hotel PMS and hotel data from remote locations. But,
  • free application might even help you access the Hotel PMS and hotel data from remote locations. But,
  • No guarantee on data security
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  • No guarantee on data security
  • In this post, we will look at some of the outdated hotel management practices that make up a perfect recipe for disaster.
  • #1 – Manually handling operations
  • Manually handling operations is prone to errors, errors that can cost your hotel dearly. Your staff will have to keep doing mundane and unproductive jobs that don’t add any value. Plus, they will get no or little time to attend to your guests’ needs with a personal touch.
  • This is because most of the third-party solutions today are on the cloud and their integration with a server-based Hotel PMS will never be seamless oreasy. It would be a forced integration leading inconsistent data flow between them.
  • With such a flawed practice in place, you won’t be able to efficiently maintain records of your hotel business. You will be forced to sift through numerous files and pages to locate a single piece of information. It would not help you understand how your business fared over Christmas season last year, making it impossible to take measures to do better this season. Yes, we are talking about ‘Data’ here. Today, no hotel business can survive without having timely access to guest data and operational data.
  • #3 – Using an outdated server-based Hotel Property Management System
  • An on-premise system is expensive, you need to have dedicated servers and IT team to manage it.
  • software upgrades. Thus, your cost of software ownership will go up.
  • PMSs are quite high and you also need to spend extra to get your staff trained on the same.
  • #2 – Manual methods of record-keeping
  • Not only that, you can’t view your business data and hotel position from outside your office as you can’t access the Hotel PMS once you are out of your property. Plus, these Hotel PMSs are not mobile optimized.
  • #4 – Using a free cloud-based hotel software
  • free application might even help you access the Hotel PMS and hotel data from remote locations. But,
  • free appli
  • ocation
  • ree ap
  • You still have to deal with many operational issues including –
  • No guarantee on data security
  • Time to look at a smart cloud-based Hotel Property Management System
  • Here’s how our all-in-one Hotel Property Management System, Hotelogix, can help you with your hotel business:
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    It talks about the 4 mistake hotel owners make when it comes to the management of their properties and PMS
corrie242

Top 9 Technology Trends in Event Management Right Now - Meetingbox - 2 views

  • Studies reveal that technology adoption in event management is capable of increasing attendance by 20% and productivity by 27% and decreasing costs to at most 30%!
  • Speed, utility and engagement are the three main pillars
  • 5G
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  • With the increasing complexity of experiences, the necessity to map out these experiences increases as well. With tools like drag and drop diagramming, 3D walkthroughs and seating software, planners and venues can map out experiences in detail.
  • Event diagramming
  • With increasing implementation and relevance for augmented reality and virtual experiences, this technology will be the threshold for the biggest paradigm shift yet in event technology and automation.
  • A similar tool to the already existing Radio frequency ID (RFID), Beacon technology discreetly tracks attendee behavior and preferences, which can be used as an engagement tool to create personalized experiences for attendees and provides event insights for event planners. Wondering how it works: Beacon devices equipped with Bluetooth low-energy signals can broadcast data to any mobile phone that supports Bluetooth connectivity.
  • you can create an augmented reality experience by turning existing walls and structures into 3D interactive displays. This tool allows event planners to incorporate transformational design elements into any space they seem fit. Projection mapping proves to be a cost-efficient and effective way to create optical illusions in nearly every location.
  • Beacon technology
  • Projection mapping
  • Virtual and Augmented Reality
  • Facial recognition
  • benefit for planners from a security perspective.
  • reports of security breaches at major events
  • They could be used for gathering real-time data that can help event planners enhance the experience and security of their attendees.
  • Event automation tools
  • provide all the information concerning an event such as schedule, speakers, registration, networking, and support. There are also apps integrated with chatbots that offer a higher level of support to the organizational team.
  • Data Security
  • Cybersecurity data breach is a scaring reality nowadays. And therefore, the question “Is the event organizer doing enough to protect the data collected from guests?” is more important than ever. Planners should take this issue seriously.
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    This article outlines the current technology trends in event management. It also entails what strategies event planners are using to market mega-events, to attract attendees and to get real-time feedback about the event.
jenelleforbes

How to Plan an Event: A Simple 8-Step Guide - 0 views

  • Planning an event is a massive undertaking. Before you get too far into it, think about why you want to host it
  • ou don’t want to pick a
  • date where there are a lot of other conferences in your target industry for a few reasons:
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  • There’s a lot of software out there. Some of it will be helpful for your event, and some of it might help with future events.
  • Once the general location is set, it’s time to pick the specific venue.
  • figure out how you’re paying for all the fun stuff
  • If you’re investing in multiple tools, make sure they all integrate with each other before spending your money.
  • Depending on the venue you choose, they might offer specials or have their own in-house caterers and A/V offerings. If you can’t bring in outside vendors, you should check to see if they offer any particular deals you can take advantage of
  • If you’re allowed to bring in third-party/outside vendors, shop around to make sure you’re getting the best deal.
  • What is it that’s going to get people to attend your event?
  • You need to develop a singular vision for your event theme and build your marketing campaign around that.
  • At the event, lay the groundwork for a future relationship by offering lots of free swag with your company’s information on it (e.g., pens, magnets, binders, totes, etc.).
  • Now start to think about your own goals. What’s the best way for you to achieve them? Welcome to step one. You can do this.
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    The author of the article breaks down event planning in 8 steps. He states that you should know why you are having this event and when. You should also know how much money you have to spend for the event then knowing where your event will be. Event planning is big undertaking so you want to make sure that you have the correct software weather it be for ticket and payments or signs or live streaming etc.You should do your research for vendors if you can bring outside ones in, if not see if the venues vendors have deals that you can utilize. You need to know why people are coming to your event and what it will take to motive those people to come and how to get them to come again.
Angelica Saez

Information Technology: A Boom in the Hospitality Industry. : 4Hoteliers - 1 views

  • Selecting the right type of system is most important for any hotel operation.
  • Most of the hotels use special software made for hotels which are generally called as Property Management System (PMS). PMS comprise of both front end and back end solutions. There are various other solutions which are not part of PMS but, get interfaced with the PMS.
  • Good IT personnel should have the knowledge of all the three components, i.e., System (flow of each activity), Software (that translate the activity in measurable terms both quantitatively and qualitatively) and Hardware (Media through which we can see these activities). All this should reflect in primarily guest satisfaction, staff satisfaction, management satisfaction and owner satisfaction.
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  • While choosing the system, proper evaluation of the PMS has to be made. Evaluation must be in terms of User Friendliness, Menu Driven navigation, Key defined access, Lesser number of key strokes, Easy access to required data, Visual Impacts, Meaningful reports, various levels of security access, possibility of customization at the user level etc.
  • Today, computers do magic for the front end staff enabling them to devote more time in attending guest requirements in a pleasing way without compromising the Standard Operating Procedures (SOP)
    • Angelica Saez
       
      Today working in a hotel it is very useful to use computers. They are very helpful and are able to resolve a lot of things for guests.
  • System requirement for each facility differs and it should preferably be a cost effective solution. It is not necessary that all hotels require most expensive computer systems. Small hotels needs a simpler systems than the big operations where complicated services, standards, data assimilation and decision making tools are required. Many big operations require various interfacing such as Telephones, Internet, Interactive Television, Door Locking system, Yield Management, Global Distribution System, Visa/Master Card etc.
    • Angelica Saez
       
      Having the right IT personnel working in your hotel is very important because if something went wrong they are there to fix it.
  • While choosing PMS software for a property, one has to derive the guest needs in the front end on one side and needs of the management and the owner at the back end on the other side. Staff should be able to use the system comfortably in achieving both the ends. One has to set the right parameters in the system that can be used to create meaningful reports that helps in decision making easier and faster at all levels. This, as said before, requires expertise and knowledge of all three components of IT.
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    A good information technology system consists of three parts, namely system, software and hardware. Choosing the right system type is the most important for any hotel operation. Choosing the right system requires expertise in hotel operations. Good IT personnel should have knowledge of all three components, namely the system (the process of each activity), software (software that can quantitatively and quantitatively translate activities) and hardware (the media through which these activities can be viewed). All these should be mainly reflected in guest satisfaction, employee satisfaction, management satisfaction and owner satisfaction. Proper training is the key to effective implementation. Many times, the hotel does not fully use the software. Although the system can provide various reports and usages, they have not been fully utilized due to lack of proper training and induction in the use of software.
cmick006

Industry Pros Predict What Event Catering Will Look Like in the Future Post-Coronavirus... - 0 views

  • mostly convert to small-plate, chef-attended stations.
  • or ready-made plates will be up for grabs along with individually wrapped silverware.
  • in general, is too popular with too many to totally disappear.
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  • industry to rise to the challenge to reinvent how we present and serve our menu items.
  • Wolfgang Puck Catering introduced its “vertical buffet.”
  • “Bento boxes would offer a fully curated meal for each guest that is appetizing for both the eyes and stomach. ...
  • passing hors d'oeuvres on large boards such as surfboards and pizza peels “so you don't come face-to-face with someone.”
  • more food trucks will be pulling up to events. “This protects both the kitchen, the staff, and the guests from cross-contamination.”
  • smaller groups in larger venues to accommodate that six-foot radius.
  • all types of events will require more spacing.
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    Food buffets will change, the amount of spacing required will change & social distancing will be in play; this will definitely play out in the events planning industry, as well.
yijingyang

RMS Announces Technology Integration with M3 Hotel Accounting Software - 0 views

  • RMS, a leading cloud-based property management system provider, announced today a partnership with M3, the leading cloud-based financial platform in the hospitality industry, to offer clients seamless hotel management solutions.
  • Hotels and resorts using M3 accounting and analytics technology can now
  • integrate their property management data from RMS for greater insight into operational performance.
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  • automated, daily transfer of critical financial data and property statistics
  • Built by hoteliers, exclusively for hoteliers, M3 is a powerful cloud-based financial platform and services company serving the hospitality industry that drives cost savings, revenue enhancement and business insight
  • M3 touts a 95 percent customer retention rate without contracts.
  • the platform works seamlessly with other key systems and tools in the hospitality industry and offers robust accounting and financial analysis across entire portfolios with optional operations and time management features
  • M3's professional services team provides on-demand support for hotels of any size by offering a full range of customized accounting solutions to scale with a hotel's needs.
  • , RMS provides customizable, cloud-based technology for single and multi-property hotels and resorts. Fully equipped with a comprehensive suite of modules, RMS enables hospitality properties to increase revenue and streamline operations, allowing staff to spend more time attending to guests' needs.
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    This article discusses the new partnership between Hotel Software companies RMS and M3. RMS is one of the industry's leading cloud-based property management systems, meanwhile, M3 is a hotel accounting software. Also, a cloud-based software, M3, was created by hoteliers, for hoteliers. This partnership creates a new level of immersion for properties that adopt the two platforms. Unrivaled communication between the two systems would generate more detailed reports and analysis combing the two largest databases used on property: the property management system and the accounting software system.
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    RMS and M3 announced the cooperation to launch the cloud-base financial platform. This system will be able to integrate and transmit property management data from RMS and daily key financial data and property statistics of the M3 platform to help companies make more accurate decisions.
ryanrodgers2014

Broadvine Introduces New Products for its Platform: Broadvine Insights and Broadvine Es... - 1 views

  • With Broadvine Insights, our customers will be able to use additional data and analysis to better predict what is likely to happen instead of relying on historical data to guide their decisions
  • Broadvine's application platform provides real-time data and analysis for use in making more strategic and profitable decisions. By consolidating data from various property management systems, third-party data sources, time and attendance systems, and the accounting platform, owners and operators have complete revenue and statistical analysis reports and insights to make better decisions – all in real-time and across their portfolio.
    • ryanrodgers2014
       
      Broadvine offers a cloud-based business intelligence analytics tool to help hotels measure performance to maximize their revenue and operating efficiency. The system is a Software-as-a-Service, which means there is no software installed the hotel, and helps by eliminating the need for IT management . It works by collecting data from the hotels PMS, GL, Guest Satisfaction Scores, and other systems to normalize data and present it with a dashboard and other reports that are accessed online for the hotel and managers.
lethannelson268

A Primer on Human Resource Information Systems - businessnewsdaily.com - 0 views

  • With a good human resource information system in place, your HR department can collect and parse workforce data to streamline processes. By putting all relevant HR data in one location, an HRIS can make sure your business is properly organized and compliant with existing regulations. When looking for an HRIS, consider features such as automated applicant tracking functions, payroll processing and customizable reports for your business. This article is for any small business owner, employer or HR professional interested in learning about human resource information systems and their potential benefits.
  • HRIS software (also known as a human resource management system, or HRMS) organizes all kinds of worker-related data points, including sensitive identifying information like a worker's age, gender and address; an employee's workplace information like their title, pay scale and department; the benefits they've opted in to; and their timecard and time-off requests.
  • allows your HR leaders to work on new initiatives that could benefit your overall company.
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  • an HRIS creates an easily searchable database of items that administrators can access in seconds.
  • It helps HR staff work efficiently.
  • A good HRIS will be immediately visible to any new hires, since the platform can help with the talent acquisition and onboarding process, while existing employees will be able to manage their timecards and request vacation time more easily through the system.
  • The moment you notice a bottleneck in HR should be the moment you consider adopting an HRIS.
  • A good HRIS gives you, your HR department and your other employees access to contact information for anyone on the team.
  • Once hired, that new employee can use the HRIS to go through company-sanctioned training modules and continue the onboarding process.
  • With an HRIS in place, both parties have a centralized location to track their 401(k) plans, manage their healthcare plans and make adjustments when able.
  • Through an HRIS, managers can track staff's time and attendance, while employees can use the system to clock in and out, request paid time off, and track their paychecks.
  • Through an HRIS, you can create meaningful reports that highlight where your company is succeeding and where it can improve.
  • Operational HRIS: These systems try to reduce – if not eliminate – the repetition in filing and organizing employee data.
  • Tactical HRIS: These are employee-facing systems by nature.
  • Comprehensive HRIS: As the name suggests, a comprehensive HRIS closely organizes and examines human resource files.
  • Strategic HRIS: A strategic HRIS deals with the entire workforce rather than just employee-facing functions.
  • Paid accounts range from $1 to $20 per user per month, depending on other factors like features and add-ons.
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    This article covers everything you need to know about an HRIS including benefits, types, and pricing. An HRIS is a great way to keep information organized, frees up time for HR employees to take on more important tasks, ensures compliance. and makes it easy for employees to see time cards, vacation time, etc. You should consider getting an HRIS when you start to see growth in your company, and it soons becomes a hassle to handle HR by hand.
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    This article describes what a HRIS is, as well as the vast benefits of using one in your small business and when businesses should consider getting it.
jordanfernandez

Disruption In The Business Events Industry: Rising To The Challenges Of COVID-19 - Cong... - 0 views

  • If there is one subject driving the conversation among meeting and event planners and organisers today, that has to be disruption. In a matter of weeks, the global landscape has changed enormously, and professionals in the meetings industry now face the pressing need to make tough decisions quickly.
  • In this unusual scenario, event organisers are required to reconsider their options and to balance two priorities: on the one hand, it is crucial to uphold the health and safety of staff, sponsors, and attendees; and on the other, it is necessary to meet financial obligations – or at the very least to minimise the losses caused by disruption.
  • Over the past few weeks, a significant number of meetings and conferences have been redesigned as virtual events. If adaptable, this meeting format is probably the best alternative in these challenging times.
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  • Hybrid events feature a mix of live and virtual components. In this model, a number of people may be present at a physical location, while the audience at large attends the event remotely. Hybrid events have several advantages: they may attract sponsors who would not have otherwise been drawn to a live event, and if needed, they can be easily modified and turned into virtual events.
  • Professional events have several key functions: bring brand awareness and revenue for the organiser, sharing up-to-date information, and networking.
  • With the current technology, anything from scientific sessions to workshops and exhibitions can be delivered virtually.
  • Do not overlook the social aspect of meetings. Remember that virtual meetings should fulfil two critical functions: circulating information and providing a space for professionals to network.
xiaoyuzhang

The Pros and Cons of Digital Menus - 0 views

  • do not even have to wait for any wait staff to come by since you can order right there from the tablet
  • elimnate the wait time and you elminate the need for extra staff to attend so many tables
  • with digital tablets, the menu can be updated at a moment’s notice online from anywhere and very fast
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  • guests can pay instantly and never have to wait for the waitstaff to bring them a check or to process the payment
  • Digital menus offer the opportunity to capture survey responses on customer satisfaction.
  • faithful employees will not be happy about the addition of these digital kiosks. Essentially it is replacing a lot of their duties as a waitor or waitress. 
  • this means an increased expense of purchasing
  • l need a team to keep them updated with the most current menu and promotions
  • As time goes on, jsut lik with a cell phone, the battery is not going to last as long which will cause problems for the guest's experience.
  •  
    This article shows us some pros and cons of digital menus. The Pros includes captivating, saves time and resources, real-time capability, instant payment, and customer satisfaction. The cons includes waitstaff unhappy, added expenses and power problem.
teallemejia

As vacations resume, here's why you might want to pay a travel advisor - 0 views

  • The pandemic ruined travel for travel advisors and their clients the last 15 months. However, people who didn’t book with an advisor had no advocate and were much worse off.
  • A survey from Sandals Resorts and the American Society of Travel Advisors found that 94% of customers will use them again and 44% of all travelers are more open to the idea post-Covid.
  • we were just refunding and refunding, and we were fighting for our clients
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  • people forgot about the other side of the hospitality industry, from the flight attendant and travel advisor to the [hotel] housekeeper,” Griscavage said. “It impacted our industry in a really bad way.”
  • Using the internet cut out “the middleman” — i.e., the travel advisor, who was paid a commission by airlines, hotel chains and tour operators — so suppliers could offer seeming bargains at their own self-service sites or at online travel agencies. Problems arose, however, with unforeseen bumps in the road — natural disasters, political crises, industry strikes — and then travelers largely had to fend for themselves.
  • “The future is bright,” Kerby said. “If you didn’t understand the value of a travel advisor before, you certainly do now because you realize how thin the response mechanisms are for some [travel] suppliers.”
  •  
    This article talked about the importance of travel agents. Before the pandemic people often thought that travel agencies weren't necessary was a dying career, however since this past year they have really proven their worth and won't be going away any time soon. Travel agents were able to cancel trips and get their customers money refunded or switched gears and planned a different trip for the future. Using the internet to cut out the middleman and save money isn't always the best way to plan a trip and the pandemic proved this.
nbrac002

How Artificial Intelligence is Revolutionising Hotel Revenue Management - 0 views

  • With the help of data and analytics, revenue managers, from the get-go, have been predicting and shaping the customer path to purchase.  
  • evenue management in hospitality existed even before this, but it was in its infancy. Only a few accommodation providers were utilizing it.
  • Talking about the role of revenue manager, it has evolved to a great degree. A few years back, the job of a revenue manager was only about collecting, compiling data, and analyzing data to decide hotel rates. 
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  • Technology like AI is fast becoming a significant part of a hotel’s operations. From a hotel website chatbot to predicting guest behavior, AI is being deployed everywhere.
  • This data holds a tremendous amount of information that could benefit hotels in various ways.
  • At present, an Al-based hotel revenue management system can process millions of data in a fraction of time. Not just that, with machine learning, it can compile them, bringing a lot of valuable insights to the table and also learn about customers’ behavior.
  • Data gathering is one of the first and foremost things in revenue management
  • Further, machine learning algorithms are trained to gather certain types of data.
  • Guest patterns or you can also call it guest behavior is critical for a hotel. Because it isn’t static and keeps changing with time and circumstances. Therefore, a hotel must be able to identify and attend to them
  • Most AI-powered systems are designed to digest, translate and identify patterns in a large amount of data
  • Detailed and data-driven guest personas are important for efficient revenue management. But creating guest personas manually or using traditional methods have a few flaws. This is where automatic and data-driven persona creation is used.
  • When we talk about personas, there’s also something called the propensity model. If you aren’t aware of the propensity model, it is basically a scorecard that is used to predict the behavior of your guests or prospect base.
  • With predictive analytics and machine learning, revenue managers can predict how customers’ preferences and past behavior will lead to future purchases. As a result, they can optimize the revenue channels of a hotel precisely.
  • There are times when hotels run guest discounts and they don’t invest much to analyze it. They fail to determine whether these discounts are worth it
  • hotels can easily monitor every discount or promotional campaign and determine which ones are delivering good results and which ones aren’t.
  • As machine learning algorithms already have access to all the data, it understands relationships between the different data fields related to your hotel’s offering, giving a more predictable outcome.
  • Not to mention, these ML-powered systems will continue to learn, optimize, and adjust over time. Meaning, it will just get better and better
  • But with an AI-based system, you can continually monitor every channel and let the system alert you about potential risks. Further, these systems are usually fed with specific metrics and conditions for risks, and whenever it finds something that matches the conditions, it sends an alert.
  • However, many might argue that artificial intelligence for hotel revenue management would rule out human jobs. But in reality, AI, ML, and other sought-after techs are more likely to work in collaboration with humans going forwar
  •  
    AI has tremendously helped the hotel industry especially in the realm of revenue management. Instead of having to compile mountains of data and make calculations by hand, we have AI software that can not only analyze all the compiled data, make predictions based of trends, and set rates but it also learns from this data to become smarter with time.
asanc036

Reinventing Restaurant Experiences Through Facial Recognition - 0 views

  • Biometric technology
  • offers enhanced health and safety
  • personalizes the dining experience, offers a more efficient bill payment system, and increases patron loyalty
  • ...36 more annotations...
  • Facial recognition technology helps with social distancing and capacity measures by identifying the proximity between individuals
  • facial recognition technology reduces physical contact
  • makes the experience more efficient by instantly scanning a guest
  • 's face for verification and payment.
  • safest technology in identity verification, dramatically reducing the risk of payment fraud.
  • 2. Social distancing and capacity requirements
  • 1. Contactless payments
  • keeps track of the number of people in the store
  • 3. Customer loyalty programs and personalized dining experiences
  • allows restaurants to create personalized experiences for loyal customers, and encourage first-time guests to return.
  • recognized as VIPs,
  • weekly regular who likes his burger rare with no lettuce or tomato, thus increasing customer satisfaction
  • 4. Fast-food restaurant transformations
  • with facial recognition
  • customers
  • don’t need to remember a password or log into an app
  • Facial recognition t
  • turns these kiosks into interactive experiences by recognizing loyalty program members and presenting pe
  • ased on
  • Facial recognition
  • past orders
  • also being employed in drive-through lines
  • saving time
  • 5. Employee systems: access control, time and attendance clocks, and ordering terminals
  • Advanced technologies like FaceMe® can be installed at staff entrances to check body temperature and mask-wearing while accurately identifying employees
  • simplifies clocking-in/out
  • accurate login capabilities without the need for keys or cards.
  • FaceMe SDK
  • FaceMe
  • facial recognition engine
  • to create personalized and efficient customer experiences
  • FaceMe Security
  • It can also display body temperature (when connected to a thermal camera), identify opted-in VIP customers, clock-in/out employees, flag block-listed individuals, and send real-time alerts to security personne
  • software solution that performs facial recognition even if users are wearing a mask.
  • FaceMe Health
  • installed on a PC connected to a camera with thermal imaging capabilities.
  •  
    Biometric Technology is being implemented in restaurants offering better health and safety, personalised dining experiences and efficient payment methods. Restaurants are using facial recognition for the following: 1. Contactless payments - scanning customers' faces for safe payment verification. 2. Social distancing and capacity measures - helps identify proximity between individuals and tracks number of people inside a store. 3. Loyalty programs and personalized dining - opted-in diners are recognized as VIPs giving them personalized service and suggesting past preferences. 4. Fast-food restaurants - customers don't need to remember a password or long into an app. Facial recognition is being implemented in drive-through lines to save time. 5. Employee systems - technologies can check body temperature and accuracy of mask wearing, it also simplifies cocking in and out and gives them login access to the POS terminals.
barbaraw12

4 Ways to Leverage Social Media for Your Hospitality Brand | Hospitality Technology - 1 views

  • Advertisement
  • Be on the channels that matter - Instagram, Facebook and Twitter will be the most beneficial. Don't spread yourself thin by being on social platforms that will have little or no impact.
  • Post social coupons - Whether it's for food or rooms, these coupons and promo codes should be exclusive only to your channel's followers. If customers want a discount, they have to follow your page.
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  • Whether
  • Encourage
  • Set up event pages - Hosting live music, trivia or conventions? Set up an event through your Facebook page. When customers mark that they're interested or attending, their followers will see it and hopefully spread the word.
  • Encourage
  • Advertisement
  • These tips should help attract more new patrons and increase repeat visits. Above all, remember to have fun on social media. Going to a restaurant or hotel should be an enjoyable experience. So be creative and use your social channels to show everyone why your place is better than the rest.
  •  
    with technology progressing everyday many business can grow along with it with just making upgrade with using social media. by using IG, Facebook, or even Twitter to show off everything from food to drinks can bring in more customers.
mmdmd99999

Is now the right time to ditch your old point of sale for something new? | National Res... - 0 views

  • A cloud-based POS with a built-in online ordering tool lets you accept orders on your website and manage them at the POS. And since these are cloud-based systems, you can track online sales from anywhere, on any web browser—this is critical for remote work.
  • cloud-based POS systems offer an array of features including real-time sales reporting, time and attendance, inventory management, and tracking customer buying behaviors. These systems are ideal if you want to optimize your menu throughout the day, reduce overtime wages, and manage food costs.
  • Scan to Pay technology lets customers scan a unique QR code with their smartphone, usually printed on the check, and pay for their meal at the table, host stand, or from the car.   With Pay-by-Link, you can create a unique payment link and text it to the customer. No more taking card numbers over the phone; no more unpaid to-go orders from no-shows.
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  • Keep scheduling, payroll, and the POS under one roof.
  • ntegrated solution shares data, so if a server enters her tip on the POS, it syncs with the other programs. And since these are cloud-based systems, you can create schedules from anywhere. Staff members can view schedule updates from their phone in real time.
  •  
    Cloud based POS to combine scheduling, payroll, and more
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