How COVID-19 has sped up hospitality technology - Insights - 1 views
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Not only can this advanced technology provide an attractive and safe service for customers, it can also collect and analyse essential data.
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Machine-learning, big data and AI systems are already central to an industry shaped by online search engines and booking apps. New developments in these technologies have a huge potential to revolutionise the industry and to help hotels as they recover from the impact of the pandemic.
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The biggest advantage of developments in machine learning is the ability of businesses to personalize experiences and provide constantly improving, streamlined services and marketing, based on customer data.
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