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Michael Anthony

Going Green in Hotel Tech/Solar Energy Measured - 1 views

www.greentechmedia.com/...-smart-meter-for-rooftop-solar

shared by Michael Anthony on 20 Sep 12 - No Cached
  • Residential solar systems usually don’t have much interaction with the meter attached to the side of the home.
  • U.S. customers see solar’s payoff as power bill reductions, rather than direct payment for the solar power they generate
  • net-metering-enabled smart meters may suit their purposes, and the utility’s purposes, just fine
  • ...13 more annotations...
  • grade tally on actual solar power generated is critical
  • companies have promised their customers -- and their investors -- that they’ll keep close track of every dime of power generated, to make sure their complex lease or power-purchase arrangements are paying out properly over time.
  • market Itron is tackling with its cellular-linked solar power meters
  • Sunrun
  • Sunrun,
  • company’s customer website states that its "meters are based on cell phone technology, and while they collect data constantly, they only communicate with [... the company] four times a day, rather than every 15 minutes
  • Sunrun,
  • readings are uploaded onto web portals to show customers just how much money they’re saving with their financed solar system from day to day, along with other data and updates
  • Third-party aggregators also need to be able to connect with individual meters, installed in an unpredictable pattern across different utility service areas,
    • Michael Anthony
      Michael Anthony on 20 Sep 12
       
      This is similar to the way several subdivisions feed into the one server. As we have seen in large officies, travel agencies, point of sale systems, etc
  • Cellular works well for that, while the mesh networking used by the majority of the smart meters deployed in the U.S. to date requires lots of meters in proximity to one another to pass each others’ messages along to central collection points -- a fact that’s led key mesh smart grid players, like Silver Spring Networks, to add more cellular capabilities to their technology
  • 60,000 to 80,000 of these meters were sold last year,
  • communications technology giants like Verizon (NYSE: VZ), AT&T (NYSE: T), Sprint (NYSE: S), Qualcomm (Nasdaq: QCOMM) and others in the United States, along with coequals in Europe and Asia, have been beefing up their smart grid offerings
  • 5.64 per watt in the second quarter, compared to $5.84 per watt for directly owned solar systems -- a first in the industry
Adison Heyne

Swiss business hotel stands out with their green initiatives - 1 views

www.forimmediaterelease.net/...9484.html

shared by Adison Heyne on 26 Sep 13 - No Cached
  • Energy saving measures includes the installation of a new air conditioning system for all guest rooms, LED lighting fixtures throughout the property, and the connection to district heating, provided by the city of Bern. Socio-cultural initiatives include the creation of rooms, fit for people suffering from allergies.
  • The Sorell Hotel Ador is one of the founding members of United against Waste
  • Adison Heyne on 26 Sep 13
     
    The Sorell Hotel Ador is a leader in hotel sustainability. In this article they discuss the many different ways the hotel is sustainable. Not only are they installing products that will reduce environmental impact, but they are also working with other programs outside of their hotels. They are also focusing on important factors of sustainability such as economic issues, cultural issues and of course as mentioned before environmental issues.
Yunfan Wu

Hotel chain rolls out global performance management system - People Management Magazine... - 0 views

www.cipd.co.uk/...management-system-2008-06.aspx

hotel chain performance management system

shared by Yunfan Wu on 27 Nov 13 - No Cached
  • Plans to double the size of the Mandarin Oriental Hotel Group in four years have led the company to implement a performance management system for its 400 senior managers around the world.
  • The performance management system, launched last November, is based on competencies including customer focus, managing vision and purpose, and integrity and humility. Moyse and her HR team spent several months working with general managers globally to develop these.
  • “We asked every manager to rank the competencies so that we could identify which are important to our organisation and which are mission-critical to specific roles,” she said. “This is how we identified the competency sets for each of our leadership positions.”
  • ...2 more annotations...
  • The competencies were then built into the performance management system. One of the key challenges in implementing the performance management module was the number of different HR systems used by the 23 hotels in the group.
  • General managers, executive teams and department heads have already been trained in using the system. Next, about 3,000 junior department heads, managers and supervisors will be trained.
  • Yunfan Wu on 27 Nov 13
     
    The Mandarin Oriental Hotel Group intended to double its size in four years. So they plan to implement a performance management system. The system is base on competencies including customer focus, managing vision and purpose, and integrity and humility. It can measure and identify the positions of all the chain's hotel around the world. It was not a easy job. But if they really could put it into use, not just for managers, but also for every employees, it would bring them with great benefits. They can easily find the right people in the right position.
Alyssa Westmeyer

Using technology to stop restaurant theft | FastCasual.com - 0 views

www.fastcasual.com/...ology-to-stop-restaurant-theft

POS theft restaurant technology employee

shared by Alyssa Westmeyer on 08 Oct 13 - No Cached
  • losing money at the POS can be a serious problem for restaurant operators
  • internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales
  • restaurants using NCR Restaurant Guard to monitor employee interactions with the POS systems not only reversed theft losses, but also led to more profit: From minus-3 percent in losses to plus-7 in gains.
    • Jouvens Jean
      Jouvens Jean on 09 Oct 13
       
      This is a tool more restaurant operators should look into.
  • ...5 more annotations...
  • The cloud-based system, which now has a real-time mobile app to alert managers when suspicious activity occurs, gives managers hard data on their employees
  • The system, Kittle said, not only flags mistakes and suspicious activity, it also ranks employees based on things they do well. For example, it tracks when employees sell add-on items like desserts or sides, so managers often use it to motivate employees with contests or calling out who is selling the most.
  • The platform features the ability to integrate digital video with the POS system as well.
  • Nine months after rolling it out in 900 stores, Subway franchisees have seen savings above $1.6 million.
  • "This integration saves time and energy in researching problematic and profit draining activity. It's a 'game changer' in reducing losses, increasing profitability, and providing an advantage in the marketplace.
  • Alyssa Westmeyer on 08 Oct 13
     
    Theft is a huge challenge in the restaurant industry and it's an expensive one. Now the POS system can assist with security by flagging suspicious transactions and identifying theft behaviors and flagging on video. This is an enormous help to the industry. The greatest area of impact is that having a system with this capability deters theft. The second area is that managers do not have to be present in order to catch theft and can do so at any time through device notifications and internet-based cameras. Video is flagged so there is now no need to watch hours of tape in order to find suspicious activity. Simply by the fact that Subway is now recovering $1.6 million in less than 1 year, it is clear that this system has huge value and will continue to positively affect finances in the restaurant industry as technology advances.
  • Dibakar Desouza on 08 Oct 13
     
    Very good post...and interesting one.
fotan001

Oracle completes Micros acquisition, forms new global business unit | Computerworld - 1 views

www.computerworld.com/...-new-global-business-unit.html

shared by fotan001 on 17 Sep 14 - No Cached
  • Micros will form the basis for a new global business unit at Oracle focused on hotels, food and beverage, and retailers, led by Mike Webster, who is now head of Oracle's retail business unit.
  • With the addition of Micros, Oracle will increase its top-line revenue and have new opportunities to cross-sell its products to the Micros installed base. It can also pick up brand-new customers, given that many hotel and restaurant chains are looking to replace aging systems.
  • In addition, Oracle can look to pair its portfolio of data-analysis technology with the vast amounts of information flowing through Micros POS systems and applications, thereby generating insights into customer behaviors, likes and dislikes, and the relative performance of products and services.
  • fotan001 on 17 Sep 14
     
    I find this very exciting for the Hospitality industry as both Oracle and Micros have been groundbreaking and their joint venture will bring new innovations for Hotels, Food and Beverage outlets, retailers, etc. I especially found interesting how they plan to use Oracles data-analysis technology and all the information which already exists in Micros POS systems. As we talk about personalizing experiences and being able to use data already collected to the companies advantage, it looks like Oracle is one step ahead with this acquisition and looks to specifically tap into it.
  • danalbert on 19 Sep 14
     
    This sounds like a great match. With Micros' expertise in the industry and Oracle's expertise in big data, it looks like a win, win for both companies and the industry as a whole. Could this create a monopoly and force prices up for the industry? Maybe. It could also be the beginning of more modular systems across the industry.
natalieemmanuel

M3 Accounting + Analytics Launches M3 Professional Services - 1 views

www.hospitalitynet.org/...4067013.html

shared by natalieemmanuel on 25 Sep 14 - No Cached
  • M3PS is structured to offer customized solutions to its customers, from basic accounting functions (such as bank reconciliation and accounts payable) provided on an a la carte basis, to comprehensive management of the full accounting cycle. Outsourcing of these accounting functions will allow M3PS customers to improve margins, increase shareholder value, streamline operations and deliver more focused services to ownership groups. Two major advantages for customers partnering with M3PS will be scalability and talent acquisition. As portfolios change, M3PS will take care of providing service when customers need it, eliminating the scenario of inflexible and non-variable overheads that negatively impact the ROI of a property. By specializing exclusively in hotel accounting, M3PS will have access to top-tier talent in the industry and has two CPAs and multiple MBAs currently on staff. The team will be led by industry veterans with decades of hotel accounting experience.
  • natalieemmanuel on 25 Sep 14
     
    M3 is a leading provider of accounting and analytic software, business intelligence and operations reporting. The company has been providing accounting assistance to customers for 15 years and has relied heavily on the feedback of their customers to improve their services. As a result of their customers wanting to outsource their accounting functions M3 has developed a customizable software that allows customers to choose from basic accounting functions to a complete accounting cycle depending on their business needs. By using M3PS and outsourcing accounting needs customers will be able to focus more on management functions as well as guest experience. M3PS launched operations on August 1st and since then has expanded its services to over 100 hotels as well as other businesses. M3PS is providing customers with outsourced accounting assistance from a team of CPAs and business professionals that have years of hotel accounting experience. Also, M3PS is saving customers from having to invest a large amount of time and money on IT infrastructure costs.
  • danalbert on 25 Sep 14
     
    Where the article I posted emphasizes a total PMS solution, this company focuses primarily on back office functions. This doesn't make it wrong. On the contrary, if the firm is able to conduct all the back office functions and remain integrated with the existing PMS, it could be beneficial. That is of course, if the money being saved by exporting these functions to external CPAs outweighs the costs of keep the functions in-house.
Chris Cardoso

Visual design changes in restaurants - 0 views

nrn.com/...esigns-focus-visual-experience

shared by Chris Cardoso on 26 Oct 13 - No Cached
  • Chris Cardoso on 26 Oct 13
     
    Restaurant chains such as On the Border, Panda Express, Domino's Pizza, Wendy's and Granite City Food & Brewery are investing ways to visual appeal to the customer by creating digital menu boards and building "open kitchens" to showcase the cooking. The move to appeal visually is for appearances to stay modern with their technology. Drive thrus and inside order menus are being changed to digital, LED, displays that can easily change image. Domino's is building a "pizza theater" to display lots of "sight lines" into the kitchen during full service.
anonymous

Our E-Waste Problem Is Ridiculous, and Gadget Makers Aren't Helping | WIRED - 1 views

www.wired.com/...product-design-and-recycling

shared by anonymous on 04 Sep 15 - No Cached
  • Oh sure, many companies have green initiatives. Apple in particular has made notable, documented efforts to reduce its carbon footprint, powering a majority of its retail stores and data centers with renewable energy, developing more efficient packaging design, and designing products that use less power than their predecessors. But if your products are going to be tossed out in a year, none of that is particularly brag-worthy. That’s a tremendous amount of wasted resources.
  • In the past, computers were designed to be relatively easy to disassemble, like HP’s towers and older versions of the Mac Mini. You could swap out dead parts and batteries, add more memory if it got sluggish, even replace a motherboard. But in the mid-2000s, things started to change. Apple introduced the ultra-thin, ultra-light MacBook Air and the industry enthusiastically followed with heaping helpings of devices that, while slim, were very difficult to repair due to the construction compromises required to achieve that svelte profile. Smartphones and tablets followed with an even faster purchasing and chucking cycle.
  • Therefore, the easier it is to disassemble something, the more likely it is to be worth someone’s time to recycle it. And that’s where issues arise
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  • “The big problem the electronics industry is facing as a whole is products are getting lighter and lighter,” iFixit’s Kyle Wiens said. “This is great for consumers but a nightmare for recyclers.” Smaller, lighter products can be tricky to take apart, and yield a lower volume of raw materials.
  • Glue and adhesives are a common hurdle. Products like the iPad and Microsoft Surface achieve a slim form factor by using “a metric duckload of adhesive,” as Wiens once put it, particularly to keep the battery in place. All that glue must be removed before any recyclable material can be melted down. And battery recycling is risky endeavorin the best of circumstances—under the right conditions, a damaged battery can cause a fiery explosion. Tack onto that the need to painstakingly pry a battery from its glue-smeared lodging and you’ve got a delicate task indeed. For items with a lot of glue, like a tablet display, Sims Recycling Solutions heats the glue, then uses suction cups to apply pressure across the glass so it can be removed without cracking. Other things that can make a product more challenging to recycle include the number of screws (particularly non-standard screws), the inclusion of hazardous materials like mercury (which is declining, due to the rising popularity of LEDs instead of bulbs), large amounts of glass, and plastics. Waterproof and tightly sealed products also are more arduous to deal with.
  • As we rush headlong into a world in which we’re disposing of more and more gadgets each year, making them easily recyclable should be a growing priority of device makers. Just as display size, processor speed and energy efficiency are marketing points, so too should recyclability.
  • David Thompson, Panasonic’s head of environmental affairs, says the standardization of screws and plastic resin materials, not thermally setting screws in plastic, and minimizing the use of glue will boost recycling efforts, as will designing products for easier disassembly. Would consumers really decry, or even notice, these changes? Probably not. But such changes could require concessions to slim dimensions and light weight. And for manufacturers, increased standardization may mean fewer distinctions between competing products. Take a plastic smartphone housing: Currently there are hundreds of variations (soft touch, textures, and metallic colors, to name a few). Standardization could limit that very marketable variety. Even so, some products are embracing such ideals. Dell won The Institute for Scrap Recycling Industries 2014 Design for Recycling award for the Latitude 10 and XPS 10 tablets and Latitude E7240 notebook. Aside making its products cheap and easy to recycle, Dell has used nearly 8 million pounds of recycled plastic in its desktop and display production. And it is not alone.
  • anonymous on 04 Sep 15
     
    I found an interesting article about how the big computer companies can recycle the computers. This can solve some of the main problem about the recycling. The article is referring to idea that computers may become bigger size but easier to recycle. In other words we might wanna make a step back in the past, when we was able to just replace one detail from the computer instead of throwing it away.
anonymous

17 Things You Didn't Know About Ecommerce - 0 views

mashable.com/...ecommerce-statistics

shared by anonymous on 10 Sep 15 - No Cached
  • 17 Things You Didn't Know About Ecommerce
  • Online shoppers can buy cars, clothes and millions of other things with the click of a button and figurative swipe of a credit card. In fact, U.S. consumers spend $1,200-$1,300 per year online, but that number will increase by 44%, to $1,738, by 2016. In that year, ecommerce sales are expected to hit $327 billion.
  • 1. By connecting a modified domestic television with a phone line, Michael Aldrich invented online shopping in 1979.
  • ...8 more annotations...
  • 2. Although Amazon launched in 1995, the first yearly profit wasn't until 2003, and as of June 2012, the average order value was $47.31.
  • 4. Netflix wasn't the first online DVD subscription service — Blockbuster announced Blockbuster.com in 2004, but it's unclear whether services such as Netflix and Redbox led to its ultimate bankruptcy.
  • 6. Zappos' referrals from social media per order yield $0.75 from Pinterest, $2.08 from Facebook and $33.66 from Twitter.
  • 7. Approximately 46% of online users count on social media when making a purchase decision
  • 9. In 2010, Groupon turned down Google's $6 billion offer and became an IPO the following year.
  • 11. India is home to the fastest growing ecommerce market, and France is home to the slowest ecommerce growth.
  • From 2011 to 2016, 15% more people will shop online, taking the number to 192 million in the U.S.
  • 17. Analysts say that an explosion in the mobile payments market is just around the corner.
  • anonymous on 10 Sep 15
     
    Dear friends, i thought that this might be interesting for you to know. Did you know that our favorite Netflix wasn't the first online DVD subscription service? It was a Blockbuster . com :) And the fact that people will mostly shop online? 192 million in the USA! (I' honestly like shopping outside, so this way i can smell, touch, and try; although eBay is doing pretty good job by selling cheap Chinese stuff and having a free shipping. You can not even return the package , because it's 3 times more expensive to return than the original cost! ) What do you think? Thanks
sophiestein1992

Hospitality Tech Startup ALICE Closes 3M Seed Round Partners With Leading Brands Includ... - 0 views

www.bsminfo.com/...els-and-sixty-hotel-group-0001

alice investment hospitality

shared by sophiestein1992 on 11 Feb 15 - No Cached
  • ALICE, a mobile platform for guests to engage with hotel services and staff to manage all requests, today announced that it has secured $3 million in seed funding. The financing was led by hospitality industry insiders, Principals of Tishman Realty and Founders of NeueHouse.
  • ALICE was created in 2013 after its founders experienced consistent frustration with the low-tech methods that hotels used to receive and handle guest requests.
  • ALICE team members created the first mobile service-on-demand platform in the hospitality industry. The platform allows guests to discover and request hotel amenities and services from their digital devices, while increasing the property’s operational efficiencies through a robust back-end task management and analytics platform.
  • ...2 more annotations...
  • Funds from this financing round will be used to advance product development, expand the team and enable the company to continue to scale
  • “ALICE provides software that is capable of transforming the hospitality industry,"
Yudika Claude

Uber and Foursquare Co-Founders Lead $15M Investment in Dining App Reserve | Street Fight - 0 views

streetfightmag.com/...vestment-in-dining-app-reserve

hospitality travel reservation Technology food investment business Tech mobile

shared by Yudika Claude on 16 Feb 15 - No Cached
  • Uber and Foursquare Co-Founders Lead $15M Investment in Dining App Reserve
  • Expa, the startup accelerator founded by Uber co-founder Garrett Camp and Foursquare co-founder Naveen Selvadurai, has led a $15 million venture investment in Reserve, a startup that wants to combine reservations and payment into a seamless end-to-end dining experience.
  • The company, which currently operates in New York, Boston, Los Angeles and San Francisco, equips merchants with an iPad pre-loaded with the company’s application. Restaurants use the application to accept or decline reservations, and then process the check when a diner who made a reservation with Reserve finishes a meal.
  • ...5 more annotations...
  • a person uses the Reserve app to schedule a reservation at a participating restaurant, they store their credit card information and tipping preferences. At the end of a meal, a server simply selects the reservation, processes the payment, and provides the diner with a small business card reminding them that they paid via Reserve. The company charges diners a flat $5 rate for all transactions.
  • app eliminates the need to wait for a check
  • muted take on surge pricing
  • allows restaurants to accept bids for highly-sought-after reservations, creating a more organic way for businesses to profit on moments of intense demand
  • the company has focused on working with higher-end restaurants as a way to diminish the impact of the startup’s relatively small fee but also as a way to ensure the product was used correctly by restaurants
  • Yudika Claude on 16 Feb 15
     
    Introducing the new dining app Reserve. It creates a seamless dining experience by storing a customer's credit card info upon reservation and immediately charging it once the meal is completed, also charging the customers' preferred tip. That way customers do not have to wait for the back and forth that occurs once they are done with their meal and servers collect payment. While the idea seems amazing, I am worried about the safety of storing people's credit card information on this app.  I also think that with the tipping already pre-included, the incentive on the wait staff's part to deliver great service is diminished. It is also a negative for the client because even if they are not satisfied with the service (or on the other hand if they feel that their server went above and beyond), they are not able to adjust the pre-arranged tip accordingly.  I do think that it is a great way for restaurants to make a nice profit through bids for "highly-sought-after reservations" because people will be more willing to spend a lot to to ensure they get a table at fancier restaurants. 
klint005

The Importance of Infrastructure: Planning for the Future - 0 views

www.hospitalityupgrade.com/...magazine_Detail.asp

Physical plant hospitality hotel

shared by klint005 on 12 Nov 18 - No Cached
  • klint005 on 12 Nov 18
     
    Many factors play in to why a hotel will last longer than others or leaving a great lasting impression on a guest. So many of these things include a strong vision led by a great supportive and creative team, advanced technology so in other words, the best of the best, and also a sophisticated physical/cable plant.
sbarr011

Expedia Leads $26 Million Alice Investment in Hotel Tech Push - Skift - 0 views

skift.com/...-investment-in-hotel-tech-push

#hoteltechnology #ITinvestment #hospitalitytechnology

shared by sbarr011 on 06 Jul 18 - No Cached
  • Alice, a startup that sells operations software to hotels, has raised $26 million in a Series B funding round led by online travel giant Expedia.
  • Expedia’s interest in Alice suggests that the online travel company is curious about possibly providing more back-end software services for the hotels that use it to market and distribute their inventory globally.
  • The company “is now at a completely different level,” when it comes to putting into place a set of tools that are broad and comprehensive and that are responsive to what hotels have said their needs are, he claimed.
  • ...9 more annotations...
  • A key part of Alice’s system is its ability to let guests, front-of-house workers, and back-of-house staff communicate and track requests. For instance, a guest request via a text message for, say, more linens, can be conveyed to the right worker using Alice, the company said.
  • It now processes more than 50,000 requests a week, up from the 10,000-a-week pace it had a year ago. The company anticipates hotels will handle more than two million requests on its platform over the next year.
  • Alice has more than doubled its count of hotel clients this year.
  • It has since evolved into software that aims to provide the first unified platform for a hotel to run its entire back-end operations, such as housekeeping and customer service communication.
  • Expedia officially began to market a series of new tools for hoteliers that it has been adding to its extranet for suppliers since 2015 under the name Expedia Powered Technology. Tools include help with revenue management and messaging with guests.
  • There are other hotel tech brands that offer software-as-a-service (SaaS) solutions that overlap with what Alice’s platform provides, such as the housekeeping-focused services of Amadeus Hospitality’s HotSOS. Other potential players in the market include Sabre Hospitality Solutions and Oracle Hospitality.
  • Expedia’s suite of data analytics tools includes a free service that aims to help hotels set their rates to command the most revenue and Expedia’s first meetings-and-events booking tool to help hotels automate requests for proposals — which today is still, largely, a manual process.
  • Priceline Group has, since 2015, been investing in business services for its hotel partners under the BookingSuite brand. The tools include revenue management software and digital marketing help for a property’s own branded website.
  • Trivago, the hotel metasearch brand that is backed by Expedia (but operates independently), is also offering hotel services, such as for revenue management and hotel management (like Base7booking).
  • sbarr011 on 06 Jul 18
     
    Alice, a relatively new start-up which sells operations software to hotels, had a significant investment from Expedia in the previous round of funding. Alice has become a software that provides "the first unified platform for a hotel to run its entire back end operations, such as housekeeping and customer service communication". The system allows guests to send a text message with a request for more pillows or towels, for example, which will be directed to the proper the hotel employee department. Customers can track their requests and both the front and back of house staff can receive communications from guest requests. This IT platform has seen 5 times the amount of requests being generated. Also, the platform has partnered with double the number of hotels and they project more than two million requests will be communicated through this software in a year. Expedia is the largest shareholder in Alice currently. Alice suggests that this is because Expedia could be more interested in "more back-end software services for the hotels that use it to market and distribute their inventory globally." Expedia currently markets tools such as revenue management under the name Expedia Powered Technology to hoteliers. Expedia also offers meetings and events booking tools for hotels. Priceline, which is a competitor to Expedia, also has invested in tools and services that include revenue management software for their hotel partners. Trivago is also offering these services. Alice believes that the size of the market will allow for many other companies to work in this space, and is even open to partnering with other firms to expand. Alice also plans to expand their own business and add personnel with the new funds.
dtrak002

Vegas hotel room checks raise concerns at Def Con, Black Hat | CSO Online - 0 views

www.csoonline.com/...erns-at-def-con-black-hat.html

technology hospitality hotel

shared by dtrak002 on 26 Sep 18 - No Cached
  • The October 2017 mass shooting in Las Vegas involving a guest at the Mandalay Bay Resort and Casino led to new policies at Caesars Entertainment hotels, one of which includes disregarding guests' Do Not Disturb signs and checking the room once every 24 hours
  • “The checks involve only a visual review of the bedroom, bathroom and additional sitting area (if any) to ensure there are no issues which require further attention.
  • hotel security officers showed nothing to verify their identify
  • ...2 more annotations...
  • went so far as to confiscate items, and some claim they even riffled through their bags
  • some folks said they aren’t going back to the conferences if they are held in Las Vegas.
  • dtrak002 on 26 Sep 18
     
    This article illustrates the various changes in security protocols. Due to the 2017 mass shooting in Las Vegas, hotels such as the Caesars are implementing new policies, including disregarding guests' "Do Not Disturb" signs and checking the rooms once every 24 hours. Despite the policy stating that the hotel will only check visually the bedroom and bathroom, guests have complained that hotel officials have photographed and filmed their rooms and came in when they are dressing. In addition, the most alarming news is the guests complain that the hotel officials that barge in won't provide any identification and the guests have no way to call the front desk to ensure the hotel officials are who they say they are. For men it's a concern for privacy, for women it's a concern for safety. Even more of a concern, Katie Moussouris, CEO of Luta Security, claimed that hotel officials said they will share the photos on their Snapchat. Many guests have stated they will no longer return to Las Vegas for conferences.
zxu009

5 ways tech can make your hotel more responsible | Green Hotelier - 0 views

www.greenhotelier.org/...ke-your-hotel-more-responsible

shared by zxu009 on 25 Sep 17 - No Cached
  • mploying eco-friendly technology is a great way to show guests that you’re committed to making a difference.
  • Here are five ways that green technologies can help enhance your eco-friendly reputation and boost business for sustainable hotels.
  • Eco-friendly heating and energy.
  • ...9 more annotations...
  • One way for sustainable hotels to help regulate their energy expenditure is to employ a building energy management system – a monitoring technology that gives you an overview of the energy consumed throughout your premises
  • Waste reduction technology.
  • Lighting technology.
  • In many cases this is due to poor stock control, with excess items being bought in.
  • Sustainable laundry.
  • Bead cleaning technology helps hotels to reduce their energy consumption and water usage, as well as cutting down on the frequency with which the linen needs to be replaced.
  • Tracking and monitoring the items that are being thrown away using technology such as LeanPath will help make staff more aware of areas in which the most waste is being produced, leading to better and more informed decision making.
  • echnologies like occupancy sensors are a cost-effective and simple way to ensure that lights are only switched on when they are needed – a very visible way to show your guests that energy efficiency matters to you. LED lighting is another consideration for reduced energy expenditure on lighting
  • iPad POS systems.
  • da7327 on 25 Sep 17
     
    The article introduces five ways to improve eco-friendly reputation for hotels. Recently, many tourists are interested in green and sustainability, and when they choose the hotel, the characteristic about sustainable business operation can be a big benefit tourist can consider. First, it is about eco-friendly heating and energy. The energy bill takes up a lot when considering the total expenditure, so it is necessary for hotels to manage the power effectively. By utilizing energy management system, hotel can track the energy consumption in the entire building and control the expense. Second, hotel can adopt waste reduction technology. Most wastes are coming from poor stock control. Thus, hotel should employ the tracking system to monitor the items that are being disposed of often, and use the record when they purchase the items. Third, sustainable laundry can be the way to operate the eco-friendly hotel. Eco-friendly polymer laundry beads can reduce the water usage and electricity expense. Also, an effective material can cut down the frequency for linen to be replaced. Fourth, lighting technology can be used. By applying the occupancy sensors, hotel can cut down the cost, and use energy more effectively. Lastly, it is iPad POS system. According to the article, they said iPad POS saves about 97% of power consumption compared to Window-based system. To sum up, these five ways can be adopted for sustainable hotel operation, and having the eco-friendly hotel brand will be a big advantage to increase millennial guests and advertise the hotel.
  • zxu009 on 23 Apr 19
     
    This article describes the ways to make the hotel greener and more appealing to the environmentally aware guests
anonymous

Koch Agrees to Invest Over $2 Billion in Infor | Hotel Online - 0 views

www.hotel-online.com/...invest-over-2-billion-in-infor

shared by anonymous on 27 Oct 17 - No Cached
  • By putting thousands of micro-vertical industry features into the applications, all customers in that specific industry can share those features in a multitenant cloud environment.  Applications rich in industry domain lower the cost and time of deployment and make future enhancements and upgrades far easier.  By enabling mission critical processes to be managed and integrated with applications for CRM, HCM, Marketing, and more in the cloud, Infor delivers a complete CloudSuite for its target industries, which has led to significant growth and larger deal sizes.  
  • anonymous on 27 Oct 17
     
    The market for "clouds" is becoming more and more important and growing rapidly. I found this article on Infor, who is a leader in cloud software. Koch Equity Development, which is an investment company and the second largest privately-held company in America, has agreed to invest over $2 billion into Infor. As the article was published, Infor had over 66 million customers and was the first company to safe mission critical data/industry applications on the cloud.
anonymous

Revealed: Marriott's 500 Million Hack Came After A String Of Security Breaches - 0 views

www.forbes.com/...-a-string-of-security-breaches

shared by anonymous on 28 Jan 19 - No Cached
  • anonymous on 28 Jan 19
     
    This article explores multiple hacks of different Marriott networks that led to guest and employee security breaches. More specifically the hacks include a third party IT security who downloaded malware that ended up allowing access to internal Marriott email. Another involved hackers stealing the starwoodhotels.com domain which allowed them access to consumer information thinking they were booking rooms. Another beach came through the use of an insecure password for one of their cloud networks.
anonymous

HITEC Wrapup - Guestroom Energy Management Innovations Grab Most Attention :: Hospitali... - 0 views

www.htrends.com/trends-detail-sid-100655.html

Back in June companies attended HITEC the lodging industry's leading trade show. At this event about 400 exhibitors came to show off their technology. Several of them had same ideas when innovations. They were all focused on creating programs and systems

shared by anonymous on 07 Feb 19 - No Cached
  • The following is a summary of the HITEC announcements having some type of “green” connection:
  • INNcontrol 5 energy management and guestroom automation control system.
  • INNcontrol 5 gives hotel operators better insight on how to optimize energy use by generating historical trend reports on room usage, seasonal fluctuations and other factors.
  • ...21 more annotations...
  • The INNcontrol 5 system provides the open data exchange platform for Internet of Things (IoT) integration with centralized electronic locks, property management systems, in-room entertainment and other systems. INNcontrol 5 is also an entry point for consolidated Alexa voice control of compatible HVAC lighting, drapery and, amenity controls.
  • Honeywell also debuted and demonstrated its new Spectre guestroom solution that merges smart thermostat technology with guestroom lighting controls. Spectre combines Honeywell’s e7 occupancy-detection wireless thermostat with intelligent, programmable wall outlets and lights to extend energy savings to guestroom lighting. The thermostat senses when guests enter the room and instantly communicates with lighting controls via a 2.4GHz RF to activate a “welcome” environment. When the room is unoccupied, the lights and outlets are turned off within a 30-minute time period to save energy.
  • For hotel owners, the data and analytics supported by Honeywell Sentience and displayed in INNcontrol 5 helps make properties more energy efficient. For operators, artificial intelligence enabled by Honeywell Sentience can predict heating, ventilation, and air-conditioning problems before they occur.
  • Telkonet, Inc., creator of the EcoSmart platform of intelligent automation solutions, announced the release of its Symphony commercial IoT platform. Some of the key highlights of Symphony’s capabilities include the ability to see all room devices, including door locks, lighting, mini bars, shades, etc.
  • Just prior to HITEC, SONIFI Solutions announced a collaboration with Telkonet, Inc. to make hotel rooms smarter and more connected, by combining energy management solutions with in-room guest entertainment systems. Guests have the ability to change in-room environmental settings via SONIFI’s STAY Interactive Television interface.
  • Evolve’s New Evolve Guest Interface
  • a simple, yet powerful device that enables guests to control in-room climate, lighting, shading and drapery, as well as other functions to increase efficiencies for both guests and staff.
  • The eGI consolidates devices such as the guest-controlled thermostat, special devices for lighting and shading control, IoT gateway, USB charger, alarm clock, and platform for Guest Services applications—all within the device.
  • CIRQ+ & Its ‘Smart Room for Smart Guests
  • Mode:Green, a company focused on hospitality, specializing in technologies, including: HVAC, lighting, video surveillance systems, television, audio and voice on demand, motorized shading, Wi-Fi and networking, door locks, and more.
  • Verdant EI Energy Management
  • The system continuously analyzes changing conditions in each room—occupancy, temperature, humidity, weather, etc. and adapts in real time.
  • When hoteliers subscribe to Verdant EI, a dedicated energy management expert is assigned to the property with a simple goal in mind: monitor the Verdant system 24/7 and maximize energy savings.
  • Amana expanded on its guestroom energy management system with its new DigiWatt system that can control virtually any electrical circuit in a hotel room. Using a DigiSmart occupancy sensor to determine if a room is unoccupied, the system can shut off power to virtually any 115 volt non-critical electrical circuit(s) that are predetermined during design and construction.
  • INTEREL’S Guest Room Management Solutions
  • The Water Management System delivers precise digital water controls and enables the property or brand to set water flow and temperature policies. Guests can control multiple water outlets through one touch panel.
  • Site 1001 can monitor a building’s water supply system and warn when it detects a leak or conditions favorable to bacterial, viral or parasitic agents.
  • wireless control of temperature; smart LED light; instant-on alarm clock; Wi-Fi (ZigBee, Zwave); thermal occupancy sensor; Bluetooth speaker and Hi-Fi audio; 120 V AC and USB 2.1A charging plugs with optional (Qi) wireless charging; hotel services; and more.
  • AspirEnergy, an energy solutions company, was on hand to help commercial properties increase long-term value by reducing operating costs through sustainable solutions. AspirEnergy offers many services—ranging from lighting retrofits to energy management systems to assistance with renewable energy systems and energy procurement.
  • Coway USA, Inc. its Airmega and Aquamega air and water filtration systems. The Airmega includes a pollution sensor to show the air quality in real time.
  • When the air quality in the room remains good for 10 minutes or more in Smart Mode, Airmega conserves energy by shutting down the fan.
ndiaz162

100% Solar-Powered Hotel To Break Ground In Dubai - 0 views

www.greenmatters.com/...sustainable-dubai-hotel

shared by ndiaz162 on 21 Feb 18 - No Cached
  • The hotel will be completely fueled by solar power to meet all of its energy needs
  • Food and wellness are also key points within the guest experience. The cafe will source its herbs from the nearby organic gardens and guests will have access to health amenities like an outdoor yoga deck and natural pools. 
  • To attract visitors, the developers have added electric vehicle charging stations throughout the city and will offer entertainment and activity centers such as an equestrian building.
  • ...1 more annotation...
  • We have created a living, breathing, sustainable community that is cost-effective and eco-friendly for over 300 families
  • ndiaz162 on 21 Feb 18
     
    Now this is a sight to see! Dubai is recognized as one of the fastest growing cities in the world. This rapid urbanization has led to many environmental issues because of the critical environment, lack of resources such as building materials, and the surprising expansion. Due to it's expansion, their is a high demand for electricity. While being a city with a high consumption of electricity, Dubai has taken steps to introduce solar power on a large scale with now its first ever hotel. Dubai seems to be ahead of the curve, let's just hope it doesn't fail them long-term.
herzencortes

4 Sustainability Trends Transforming the Hotel Industry - 2 views

www.hcareers.ca/...rming-the-hospitality-industry

Sustainability

shared by herzencortes on 23 Jan 19 - No Cached
  • 4 Sustainability Trends Transforming the Hotel Industry
    • ansonj55
      ansonj55 on 23 Jan 19
       
      The article lists four sustainability trends that they argue are transforming the hotel industry. The four trends are: plastics reduction, water, conservation, sustainability efforts, and recycling efforts. Hotels are able to benefit by implementing such sustainable practices in a number of ways, including a positive brand image and cost savings (i.e., savings on electricity, water expenses, and cleaning materials).
  • adopting eco-friendly practices,
    • ansonj55
      ansonj55 on 23 Jan 19
       
      Eco-friendly practices are gaining popularity from consumers.
  • adopting eco-friendly practices,
  • ...13 more annotations...
  • key component to a successful hotel
    • ansonj55
      ansonj55 on 23 Jan 19
       
      Both financially and brand image
  • ecognize travel brands that prove their environmental merits
  • Recycling Efforts
  • Plastics Reduction
  • Water conservation
  • government subsidies, and tax and loan benefits
    • ansonj55
      ansonj55 on 23 Jan 19
       
      The benefits of being sustainable are well-rounded.
  • Sustainability Efforts and Suppliers
  • as efforts to do so not only help the planet, but create an eco-friendly image for themselves, in turn appealing to environmentally-minded job seekers and guests.
    • herzencortes
      herzencortes on 23 Jan 19
       
      For hotel to go into eco-practices is part of a bigger trend, it is part of a global trend towards a more conscious mindset on the importance of eco-friendly practices. The millennial market is the fastest growing in the tourism segment and research shows that a large percentage is more worried about what they leave behind in a destination than what the take from it.
  • Besides positive word of mouth, going green can lead to a leaner bottom line, as savings on electricity, water expenses, and cleaning materials can add up
    • herzencortes
      herzencortes on 23 Jan 19
       
      A leaner bottom line is the second element in going on eco-friendly practices.
  • “The company could eliminate the use of more than 1 billion plastic straws per year and about a quarter billion stirrers,” according to a corporate news release. “A single plastic straw, which might be used for about 15 minutes, will never fully decompose.”
    • herzencortes
      herzencortes on 23 Jan 19
       
      Straws have increasingly become a large component of changes that are happening world wide. Countries, States, and Cities have all begun passing legislation to control straws, many people today opt to not use a straw or carry a metal straw with them as to reduce waste. It is only natural that hotels and other hospitality venues begin to take action.
  • “The larger bottle formats help reduce waste by avoiding half-used containers. Only the lotion is provided in a 15 ml travel size along with the bar soap which is recycled to benefit Clean the World
  • For Vail Resorts, water use at their lodges, restaurants and properties is a huge focus. Through water-less urinals and low-flow fixtures installed in a majority of bathrooms at Vail Mountain in Colorado, the effort, “Saves up to 200,000 gallons from being flushed down the drain each year and the sink fixtures have led to a 27% reduction in annual water usage since installation in 2008,” according to the company’s website. In addition, over 80% of water used in snowmaking returns to the watershed yearly and the company is still seeking to improve such efficiency and optimize its environmental footprint.
    • herzencortes
      herzencortes on 23 Jan 19
       
      Water in ski resorts is a large portion of the expense. There is an absurd amount of water that is used to make snow, and so, using techniques to minimize water waste makes waste.
  • Additionally, hotels make an effort to find like-minded sustainable partners that align with the brand’s fresh approach to a lifestyle hotel offerings that makes a clear difference.
    • herzencortes
      herzencortes on 23 Jan 19
       
      The Hilton is not the only hotel chain or business unit that is looking for suppliers that are like minded, many travel wholesalers and travel agencies look for hotels and suppliers with certifications such as earth check.
  • herzencortes on 23 Jan 19
     
    Summary of sustainability trends in the Hotel Industry
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