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Akshay Ramanathan

Dubai launches new initiative for green tourism - 0 views

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    This article talks about the Emirate of Dubai and how its Department of Tourism is making great strides toward expanding standards that support the idea of green tourism and environmental responsibility. Dubai is sponsoring a program called "Together for a Green Environment" to help educate hospitality industry professionals about the importance of sustainable tourism. Through a series of workshops and seminars people were able to better understand the challenges facing them and come up with solutions to address these problems. A large concern was simply a lack of awareness and knowledge regarding sustainable and green efforts, an issue which is being addressed through the program. The initiatives have proven successful and CO2 emission has decreases by almost 20%. The article proves how areas around the world like Dubai are increasingly consciences of the importance of "going green."
ndiaz162

100% Solar-Powered Hotel To Break Ground In Dubai - 0 views

  • The hotel will be completely fueled by solar power to meet all of its energy needs
  • Food and wellness are also key points within the guest experience. The cafe will source its herbs from the nearby organic gardens and guests will have access to health amenities like an outdoor yoga deck and natural pools. 
  • To attract visitors, the developers have added electric vehicle charging stations throughout the city and will offer entertainment and activity centers such as an equestrian building.
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  • We have created a living, breathing, sustainable community that is cost-effective and eco-friendly for over 300 families
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    Now this is a sight to see! Dubai is recognized as one of the fastest growing cities in the world. This rapid urbanization has led to many environmental issues because of the critical environment, lack of resources such as building materials, and the surprising expansion. Due to it's expansion, their is a high demand for electricity. While being a city with a high consumption of electricity, Dubai has taken steps to introduce solar power on a large scale with now its first ever hotel. Dubai seems to be ahead of the curve, let's just hope it doesn't fail them long-term.
knare002

Importance of accounting system in tourism industry | Hotels and VAcation Rentals - 0 views

  • However, the basic foundation of all operations in the tourism industry is held strong because of the perfect accounting
  • If you observe some of the best hotels in different places of the world you will find that for any hotel to run successfully it must be supported nicely by its accounting services.
  • The accounting services in Dubai have become extremely popular and now even the hotels located outside Dubai want to hire it.
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  • In this industry to win the customers satisfaction the tour has to be cleverly planned so that the customers get everything they want and that too, in their budget.
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    This article defines the importance of accounting in the hospitality industry. The industry is growing at a rapid rate and is becoming the largest service provider in the world. A business's operation is important in this industry, which is all done through the accuracy of perfect accounting.
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    This article basically talked about why accounting is important to the hospitality and tourism industry. As we all know, the industry is on a rise and constantly growing. With that being said, it is important that companies have an accounting system in place. This can help with making predictions that can in turn benefit the company on decision making and implementing new ideas and strategies for the success of the business.
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    The article suggest that accounting is essential for the success of the operations of the hospitality industry. The accounting outlines the budget for what services to be rendered and how many guest are needed to increase revenue. The article highlights the advancement and efficiency or the accounting system used in Dubai. Dubai has become a popular destination for travelers.
Eissy de la Moneda

Dubai Hotels Struggle to Fill Jobs - 0 views

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    This article brings to light the fact that hotels in Dubai are struggling to find the right staff to work for their hotels. As the industry grows, including rooms, airport arrivals, occupancy, revenue, etc., hotels are having a difficult time finding employees to meet the demand of the increasing hotel industry in Dubai, especially since the industry is known for low pay and long hours. Experts are now advising that more programs be made available for students in the hospitality industry in order to attract the right employees who are willing to work the long hours for low pay and still want to do the job because they love the field work. This rings true with any career because it's important to have employees who are dedicated and love what they do because they're attitude towards the industry and that particular job will ultimately reflect on their work and on the company's image.
Casrine Kelly

Hotel eCommerce in Dubai, UAE & Middle East: eCommerce Articles, Training, Courses and ... - 1 views

  • eMarketing is now a vital part of Hotel & Hospitality business and marketing.
  • Why is eMarketing so important for Hotels today?
  • Accelerating Internet Usage worldwide  • The Internet is the lowest cost hotel booking channel  • Most travellers research hotel stays on the internet
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    Emarketing is important to the hotel and travel industry because most transactions and booking are done online. The article gave reasons why emarketing is so important, because it is cost effective. Emarketing is considered the lowest booking channel for hotels. The article talked about the Middle East, especially Dubai that has the highest internet booking sale. Emarketing is they way to go, it is quick, convenient and can be done from anywhere with an internet connection.
martha villamizar

hSenid Biz showcases its latest HRIS technologies at the GITEX Technology Week 2012: HR... - 1 views

  • Dubai, 17th October 2012 - hSenid Business Solutions, the leader in HRIS solutions in Sri Lanka was one of the few Sri Lankan IT companies to showcased its latest HRIS technologies at the GITEX Technology Week 2012. The event took place from 14th – 18th October at the Dubai International Convention and Exhibition Centre (DICEC and GITEX is recognized internationally as the largest and most important business-to-business IT Trade Event for Corporate, Enterprise and SME businesses in the Middle Eastern, African and South Asian regions which makes it the Number 1 trade exhibition in the MEASA region. Over 138,000 ICT professionals from over 144 countries participate at GITEX annually and over 3,500 companies were present from over 77 countries.
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    HRIS is the latest technology in HR. This software in my opinion is not one of the most needed in any company. When talking about organization, time, tracking large number of workers, etc. HRIS could be the perfect solution. Every HRIS system has different capabilities, depends on what the company really is looking for. The best HRIS system will be the one that fits your company needs. An HRIS includes benefits administration, employee data, and time saving for HR.
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    This article discusses some of the latest technology in Human Resource Information Systems technologies. I completely agree with your statement that this system is one of the most needed in any company. I do not see how a company could run with ease without it. The article states, "hSenid Biz as a leader in the HRIS domain showcased the HRM Enterprise XV which is the latest hSenid HRIS solution which offers strategic, administrative and strategic MIS HR modules which can help an organization address their increasing HR requirements and achieve better business results. In addition the hSenid's cloud solution PeoplesHR showcased the benefits of Cloud HR and the practical applications. hSenid also offers Human Resource Outsourcing capabilities to organization which makes hSenid a true and complete HR solutions provider." HRIS systems really have the ability to coordinate communication among different departments.
Panpan Xie

New software product transforming hotel guest experiences debutes in Middle East - 0 views

  • Hoteligence is a cloud-based software platform which helps hotels to increase revenue, offer improved room entertainment, and track and analyse guests’ buying behaviour in order to optimise business performance.
  • Hoteligence is all about offering guests relevant content and services at the relevant time. Guests can choose what and when they want to watch something, and they can choose which channel, which device and in which location in the hotel. We make this possible with great content across all media."
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    A Swedish hotel intelligence organization has chosen Dubai as the location to use a new software product called Hoteligence. This software is about offering guests specific content and services at the specific time. It is a cloud-based software platform that can be operated through TV, iphone, ipad, Android, etc. It offers room entertainment: customers can play Angry Birds, listen to music and connect to social media platforms such as facebook and twitter. This software is also a useful marketing tool which can track and analyze guests' buying behavior. The feedback until now is very good, so I think it is possible to implement Hoteligence to a bigger market and more levels of hotels as this software not only increases the added benefits for guests, but also gives hoteliers a good marketing tool.
Craig S. Wright

Starwood's 9 Hotel Brands Come to Life Through an Exclusive Series of Worldwide Music E... - 1 views

  • bringing together social media components like Foursquare check-ins, with exclusive offline experiences and concerts to reach SPG members in new, interesting ways."
    • Craig S. Wright
       
      This is an extremely effective use of social media. After the experience, there are follow up images posted which urge followers to engage in the next contest.
  • Nine artists will be carefully selected to represent the essence of each brand
    • Craig S. Wright
       
      Not only does this educate consumers about the brand, it makes the brand itself more dynamic.
  • SPG is launching a first-of-its-kind global program On Tour with SPG: Hear the Music, See the World which will allow SPG members to experience exclusive music events in incredible destinations such as Dubai, Macau, Santiago, Paris, Miami and more
    • Craig S. Wright
       
      This is a great way to connect with existing members and will surely spark interest in non members with a call to action to join SPG.
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  • Also, members who reside in the US and "check-in" on Foursquare at a Starwood hotel or resort during the promotion will unlock a $15 Live Nation concert cash code to be used towards amphitheater show tickets or for artist merchandise.
    • Craig S. Wright
       
      A proper marketing strategy uses several forms of social media and ecommerce to effectively engage the consumer.
  • partnership with Live Nation, the world's leading live entertainment and e-commerce company. In partnership with Live Nation, SPG is launching a first-of-its-kind global program On Tour with SPG: Hear the Music, See the World which will allow SPG members to experience exclusive music events in incredible destinations such as Dubai, Macau, Santiago, Paris, Miami and more
  • Members of the SPG program, which is free to join, can register for their chance to attend their choice of one of the nine Hear the Music, See the World events – including airfare and hotel stay – by visiting SPG.com/HearTheMusic
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    It seems they are really customizing the guest experience by offering guests the opportunity to take advantage of their relationship with Live Nation. I like how they get the guests involved in promotions by offering them a cash code, a benefit of being an SPG member.
Hyeyoung Jang

Technology to the Aid of Middle East Hospitality Sector | Hospitality Technology - 0 views

  • Today’s technology is equipped with user friendly interfaces that hasten operations; tools like point-of-sale (POS) systems have easy billing with multiple window options. PMS’s provide a single screen check-in for guests, speed up front desk operations and can be configured to efficiently manage energy usage in rooms. Along with easy interfaces, centralized technology enables hoteliers to efficiently manage operations across departments and chains. An integrated PMS captures guests’ information that is gathered at check-in and makes it access at multiple touch points. Features such as these enable hoteliers to pull up guest information and leverage it to offer personalized service, such as choice of rooms and meal options. At time of check-out, software solutions in combination with cutting edge technology like RFID also assist to keep track of pilfered linens and other items.
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    This article talk about the PMS system in Middle east recent years. It is an important time of year for the hospitality industry in the Middle East. The region's industry has witnessed a strong recovery of 78.6% occupancy rates over last year and the holiday season continues to hold tremendous promise of high tourist traffic and increased occupancy. With the highlight of the year- Dubai Shopping Festival 2012 fast approaching, hoteliers need to brace themselves for round-the-clock services as they run at nearly 100% occupancy. Here will be integral for them to relook at existing business procedures to ensure efficient use of resources and enhanced guest experience. Technology is a key driver of business growth for the hospitality sector across segments. While hotels leverage technology, hoteliers need to remember that mere adoption of innovation does not suffice. Effective implementation of required hardware and software proves beneficial only if the hotel ERP is adequately aligned with the hotel's business needs. In 2010, tourist arrivals to theMiddle East increased by 14%, registering a total of 56.6 million tourists. The positive outlook of the year ahead will place an impetus on the adoption and implementation of CRM tools as well. Luxury hotel chains in theMiddle Eastalready offer rewards and loyalty programs for customers, however, with the advent of social media, CRM tools have been revised to track discussions and reviews on hotel properties. One of the key challenges for large hotel chains is to stay connected with their managers on-the-go. Hand held devices like PDAs enable hoteliers to stay connected with ongoing activities at their property and an integrated PMS system sends out automated updates to improve communications.
marvahb

PRN Wire: Cyber Gear Launches DubaiHotelsGuide.com - 0 views

  • Cyber Gear services include design of web sites, intranets, e-CRM, e-business, CMS, e-commerce & mobile applications, Social Media, IoT and e-marketing.
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    The company Cyber Gear has launched a new website that contains a wide variety of hotel for visitors of Dubai. Cyber Gear also provides many services, specializing in eMarketing amongst other services such as eCommerce, eCRM, Social Media and much more.
cjdearmas

What Is Green Lodging and Why Is It Important | By Kacey Bradley - Hospitality Net - 0 views

  • Businesses that fail to adapt may find customers visiting with competitors.
  • In one 2017 survey, 19% of travelers said they would pay more for a vacation with a green electricity resort.
  • Sustainable hotels have lower operating costs, shaving 8% off expenses in the first year.
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  • Hotel Indigo in Dubai runs entirely on solar power.
  • The real-time reporting can track inefficiencies and optimize performance to save energy, reduce waste and cut costs.
  • Plus, guests will stick around longer, with a 36% higher dwell rate compared to hotel lobbies without biophilic features.
  • Future hotels are not only energy efficient but coexist peacefully with natural habitats.
  • Boutiquehotel Stadthalle in Vienna uses a combination of solar panels, photovoltaic cells and groundwater heat pumps.
  • Green lodging refers to any hotel or resort that commits to environmentally-friendly practices.
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    Consumers are significantly more eco-concious in their daily lives which translates significantly to their hotel experience. They want to ensure that they and the hotels they stay at are doing their best efforts to be green. Hotels that create green initiatives see more return from those guests. Cloud computing is also one of those initiatives.
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    19% of travelers said they would pay more to vacation with a green resort. Sustainable hotels are shaving 8% off expenses in their first year. Biomimicry is the future of because they will not only be energy efficient but coexist peacefully with the natural habitat.
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    Hotel Indigo in Dubai runs entirely on solar power. With a digital building management system, the hotel can monitor, control and track energy use to become more efficient. Biophilic Design Biophilic design in hotels can achieve a sense of serenity, mixing natural with artificial. Plus, guests will stick around longer, with a 36% higher dwell rate compared to hotel lobbies without biophilic features. Repurposed Materials At RIMBA Jimbaran Hotel in Bali, Indonesia, the lobby is built from driftwood and the remnants of old fishing boats. Sustainable Architecture The wave coursing, while not eco-friendly, accurately matches the original 1920s architecture. Biomimicry Solutions Biomimicry in hotel design can enhance the guest experience for the modern, eco-conscious traveler. A hotel could generate power using wind, absorb sunlight and collect and recycle rainwater. Cloud Computing Combined with automation, which won't bog down internal operations, a hotel can monitor performance, manage energy use, detect felt and diagnostics and much more.
alibaba0512

Online privacy: Difference Engine: Nobbling the internet | The Economist - 1 views

  • The congressional measure, approved overwhelmingly by the Senate Judiciary Committee on November 29th, would require criminal investigators to obtain a search warrant from a judge before being able to coerce internet service providers (ISPs) to hand over a person’s e-mail.
  • Cheap storage, wholesale access to the internet, powerful mobile phones and ubiquitous social networking have dramatically increased the amount of private data kept online.
  • As a consequence, the international telecoms treaty that emerged focused on how telephone traffic flows across borders, the rules governing the quality of service and the means operators could adopt to bill one another for facilitating international calls.
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  • The main objective of the conference in Dubai is to broaden the definition of “telecommunications” to include the internet—in the name of bridging the digital divide and bringing the full benefits of the web to the poor of the world.
  • In ITU jargon, the current treaty relates only to “recognised operating agencies”—in other words, conventional telecoms operators. The ITU wants to change that to simply “operating agencies”. Were that to happen, not only would Google, Facebook and other website operators fall under the ITU’s jurisdiction, but so too would all government and business networks. It seems the stakes really are as high as the ITU’s critics have long maintained.
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    The international regulation for Internet can change whole industry even whole world. Due to the prevalence of internet, the regulation of telecommunication can play an important role for the field.  However, like normal privacy, internet privacy can be treated as the same way. Nowadays, only after getting a warrant from a judge can a police coerce internet service providers (ISPs) to hand over a person's email. 
fjohn027

Jumeirah Beach Hotel awarded Green Globe - 1 views

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    Jumeirah Beach Hotel received a second win for the Green Globe Certification. This was achieved by implementing energy saving techniques through the use of grey water from the Dubai Municipality used primarily for irrigation purposes. Additionally, a room management system was installed for 126 renovated rooms to monitor, manage and control the energy consumed within the rooms.
Diya ZHAO

New technology brings added luxury to hotel stays | Gulf Tourism and Aviation | AMEinfo... - 1 views

  • The advent of digital media technology and the emergence of Internet-based content are raising the bar in terms of what consumers expect from in-room hotel technology.
  • The advent of digital media technology and the emergence of Internet-based content are raising the bar in terms of what consumers expect from in-room hotel technology.
  • The biggest difficulty is the speed at which technology is evolving, which makes it impossible for hotels to keep up with the latest developments, says Ted Horner, an Australia-based hospitality technology consultant who recently chaired the Hotel Technology Middle East conference in Dubai.
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  • US-based LodgeNet is developing an application that will turn a guest's smartphone into the remote control for the television. The platform will allow for interactive channel guides to appear on the handheld and can store guest preferences that travellers can take from one hotel to another.
  • The LodgeNet smartphone application also will allow guests to purchase pay-per-view content from their television and then take it with them to watch on their mobile phone.
  • Fairmont's flagship property, The Plaza, goes one step further by providing iPads in every guest room.
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    From this article, I can get some information that the new technology bring convenience both hotel and customers. The customers just press the simple button to control everyting in the hotel room that is a good experience difference from home. And the hotel can utilize the high technology to satisfied the customers and thus improving the competitiveness in the industry. However, high technology means high cost. The hotel that adopt the high technoloty should has the ability to maintain and update which will become a huge cost. So keeping up with the development of technology is the biggest difficulty problem in the hotel industry.
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    The latest technology gives hotels an opportunity to provide new products and services to guests but also the challenges . The biggest difficulty is the speed at which technology is evolving which makes it impossible for hotels to keep up with the latest developments. On the other hand there are many hotels are embracing the new technologies. Such as guest's smartphone, which will allow for interactive channel guides to appear on the handheld and can store guest preferences that travelers can take from one hotel to another. And the Plaza provide iPads in every guest room. which provide an easy way for customers to make reservation checking airline schedules and printing boarding passes.
anonymous

The Hotel Show 2012 brings green initiatives to the forefront | Hotel Show | AMEinfo.com - 0 views

  • The Hotel Show brings the Green Initiative to the forefront
  • highlight sustainable, energy efficient and eco-friendly solutions from all sectors of the industry.
  • Sustainable products and services range from soft furnishings to in-room cosmetics, water filtration systems and lighting solutions.
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  • successful sustainability initiatives in energy reduction, waste management solutions, carbon footprint measurement, and an outline of sustainable certifications being recognised around the world.
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    The Hotel Show has put it focus into green initiatives and businesses that present the products to help businesses in the hospitality sector to "go green." The show brings in businesses and hosts seminars that help hospitality-based businesses make their "green" contribution by buying products and conducting practices that yield results like reducing energy output.
Paige Wuensch

Fairmont Makes Progress Toward Reducing Its Greenhouse Gas Emissions by 20% - 0 views

  • Fairmont has pledged to reduce its operational CO2 emissions by 20 percent below 2006 levels by 2013, and was the world’s first luxury hotel group to commit to reducing its greenhouse gas emissions (GHG)
  •   Additionally, the brand adopted a formalized sustainable design and construction policy and relocated its corporate offices to a LEED NC Gold-certified building.
  • At The Fairmont Dubai, the hotel has optimized its temperature control and building humidity settings, resulting in a 17.1 percent reduction in greenhouse gases over the last four years, while Quebec’s Fairmont Le Manoir Richelieu converted two boilers from oil to electric, helping the hotel cut emissions by more than 75 percent, despite having higher occupancy levels. 
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    Fairmont Hotels has reduced their CO2 output significantly "Over the last few years, Fairmont has identified and implemented a number of key initiatives to help reduce its carbon footprint.  These have included the creation of an internal framework to track, monitor and report on key energy and carbon data, appointing regional champions to oversee audit and data controls, and the introduction of a new Engineer of the Year award to recognize and reward outstanding environmental performance. "  This is very exciting to read that a hotel is physically attempted to make a positive change in order to better the environment. Fairmont is advancing by promising to reduce carbon and add efficient boilers, and a waste management system that will convert waste into energy! 
ahand019

Hoteliers increase investment in enhancing guest experience - 5 views

    • jessica carvalho
       
      This article is great as it talks about what specifically to this company is important when it comes to their certain aspects of what they want in their i.t. investment. It speaks about all the different benefits that come along with what is going good and what is going bad in this situation and all the different ways they are trying to improve and benefit from it.
  • The solutions associated with the challenges of enhancing the guest experience and presenting a business case to senior management will be discussed by hospitality experts including Daniel Hajjar and Radi Karnib at the 3rd Annual Hotel Technology Middle East exhibition and conference in September. Current exhibitors include: Sony, Jumbo, Mitel, VingCard and Aegis Tech.
  • fifty-six percent of hospitality organisations planned to raise mobile investments to better equip their workforces, improve operational efficiencies and ultimately enhance the customer experience.
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  • It is (the IT) a department that evolves on a daily basis and you owe it to your organisation to consider any "new" development ... IT experts must always make a clear differentiation between an investment and an expense.
  • One of the critical challenges for hotel technology managers is convincing upper management to approve investing in the latest technology.
  • You will see an increase in Information Technology (IT) spending within the hospitality industry, with guest experience cited as the top driver for investment
  • 91 percent of hospitality decision makers realise the increasing importance of mobile and wireless technology, while 78 percent recognise the role mobility plays in ensuring a competitive advantage for their business.
  • "It is a challenge to demonstrate that the proposed technology infrastructure will indirectly reflect into a benefit to our business and will keep us up to date with the technology trends and market competition."
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    IT investment are pushed forward now and days more so for guest satisfaction. A recent Motorola Solutions Inc has uncovered a study that fifty six percent of hospitality organization plan to increase their mobile investment and wireless technology with greater data volumes and high speed access. This will increase drastically competitive advantage for the business and customer experience. Some find it a challenge in convincing upper management to approve investing in to the latest technology. As well as demonstrating that a proposed technology investment will be beneficial for their business and will assist in continuous up to date trends and market competition. I highly agree that technology is a must in this industry, especially how fast it is changing. In order to stay within the competitive advantage and provide convenience for our guest it is necessary to invest and update into the latest technology. The initial investment might be extreme especially if you have been out of date from any recent technology however, with time the results will be returned with satisfied guest and fast paced PMS systems.
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    This article speaks on the recent increase in hospitality spending on new and innovative technology advances. One of the leading locations for hospitality, Dubai, is being seen as a front runner in investment. The article also talks about how these technology companies see the potential in the hospitality industry and are focusing their efforts on this business sector. One challenge mentioned is convincing the management of a company to "dish out the money" for the advances. This is a very informative article with an unbiased view point.
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    I liked how this article talked about mobile apps, I think it won't be long until we start seeing that replace the existing room keys. The only problem is if some has a lot of apps and a lot of security passwords to bypass, it would take forever to open your room door, you would much rather have a standard room key. However, this creates lots of partnerships with cell phone companies further increasing hotel revenue. You can even save labor with this at the front of house areas. The possibilities are endless.
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    Information technology spending is on the rise in the hospitality industry in attempts to enhance the guest experience in the highly competitive market. According to Motorola hotels are looking to increasing mobile investments in the hopes that their staff will be better equipped and that with their new hardware will improve operational efficiency. The article states that 91% of hospitality decision-makers see mobile and wireless technology as the wave of the future, as well as the need for mobility to stay competitive. A few large challenges are: keeping up with cost, ever-changing technology, the need for more bandwidth, and data storage.
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    Information Technology is indispensable in the hospitality industry for several reasons. This article discusses how many hotels are increasing their investment in I.T because of its abundant advantages, especially guest satisfaction. It particularly states how mobile and wireless technology will aid in guests pleasure but ensure competitive advantage as well. They looked at a study of Motorola Solutions Market Barometer of 2011 where they fundamentally determine the emerging trends in the industry and opportunities. They then came to understand that businesses are investing more on hospitality information technology to not only assist in customer retention but to have an overall high-quality system that can manage their daily duties such as inventory, budget, and status of room reservations.
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    This article talks about how hotel companies are starting to invest more in information technology to provide a more enhanced guest experience. A survey done by Motorola Solutions found that 56% of hospitality companies are looking to invest in more mobile technology. While companies are looking to invest more in technology, it has been challenging to convince higher management levels to make the investment. Radi Karnib with Rotana Hotel Management said that it's important to demonstrate the benefits of the investment. Daniel Haijar with Layia Hospitality agrees and goes on to say that it's important to differentiate between what's an investment and what's an expense.
nbakir

Shifting ahead of the curve when re-opening your F&B business with the right technology - 0 views

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    The article by Shiji Group (2020) focuses on how companies can utilize technology in responding to post-crisis operations, increasing their competitiveness in their respective industries. In itself, the Shiji group is a software solutions company that provides its services in the Food, hospitality, entertainment, and retail industry. The company was founded in 1998 and currently employs approximately 5,000 individuals in its over 80 subsidiaries. As of 2020, Shiji Group serves approximately 200,000 restaurants, 74,000 hotels, and 600,00 retail businesses (Shiji Group, 2020. To this effect, the Shiji Group (2020) provides that the utilization of point-of-sale software and technologies is the best suit technological alternative for foods and beverages companies in the post-crisis period. In this line, the article indicates that the best alternative in implementing such technology is ensuring that the company's systems can communicate effectively. In this line, Shiji Group (2020) notes that approximately 65% of all purchasing decisions are affected by the availability of point-of-sale features, modules, and functionalities. Shiji Group (2020) further provides one of the transitioning alternatives: the utilization of cloud-based technologies that provide secure, convenient, flexible, and open application programming interfaces (APIs). Some of the accrued benefits include better customer experiences due to software ease of use, multi-function applications and reports building, and capacity to alter the software and hardware accessibility. Having noted these advantages, Shiji Group (2020) provides an example of its software business partnership with Barstock Exchange. They focused on helping Food and beverage businesses extend their capacity through the upgrading of its technological base. This was achieved through the upgrading and integration of the point-of-sale software and their cloud-based software functionality, hence increasing their operational capacity and effi
sabrinajalane

https://www.smartmeetings.com/tips-tools/technology/74256/top-10-trends-impacting-hospi... - 0 views

this article goes over the top 10 hospitality trends that impacted the hospitality industry! 1. Catering to millennials Millennials (those ages 18-34) are expected to represent 50% of all travelers...

technology hospitality hotel Tech

started by sabrinajalane on 12 Oct 20 no follow-up yet
amoon008

The robots behind the bar that want to pull your next pint - BBC News - 0 views

    • amoon008
       
      Cecilia was released on 02/24/2021 and uses artificial intelligence to make drinks for guests. Cecilia can be purchased for $45,000 or rented for $2,000/month
  • Proponents of bartending robots also note that they can help bars become more efficient - which, in turn, helps their bottom line.
  • t may venue owners take as a "given."
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  • owners take as a "give
    • amoon008
       
      Alan Adojaan, who unveiled the robot, says that robot bar staff can help address staffing problems, and also put a halt to other factors, such as overly generous pouring of measures, or giving free drinks to friends, issues he says that may venue owners take as a "given."
  • "We are aiming for places that have a huge turnover of clients, such as sports events, festivals or nightclubs," he says
  • One of its Yanu robots is currently making alcohol-free cocktails at the Estonian pavilion at the World Expo event in Dubai.
  • To help affected human bar staff do just this it launched an initiative in the US in 2019, whereby for each sale of one of its units it would give a barman or woman $1,000 (£747) towards helping them retrain.
  • "Robots will not replace traditional [human-staffed] bars," says Jan Hiersemenzel, the head of marketing for Swiss firm F&P Robotics, which makes a robot bar server called Barney Bar
  • The bar staff themselves, he adds, often have the unenviable task of dealing with "obnoxious drunk people"
  • Harry Gordon Johnson once said: "The greatest accomplishment of a bartender lies in his ability to exactly suit his customer."
  • The company says that each unit can be filled with 70 litres of different types of spirits, and that it can serve up to 120 cocktails per hour.
  • Enter Cecilia, a robotic bartender that mixes and serves cocktails, and uses artificial intelligence (AI) to talk to customers in much the same way that Alexa, on an Amazon Echo speaker, or Siri, on an iPhone can respond to you.
  • Customers can either buy a Cecilia for $45,000 (£34,000), or hire one for $2,000 a month.
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