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Christophe Gauthier

Ten Leading Business Intelligence Software Solutions - 2 views

itmanagement.earthweb.com/...ligence-Software-Solutions.htm

secafi meslectures logiciel BI business intelligence analytics

shared by Christophe Gauthier on 16 Oct 10 - No Cached
  • Christophe Gauthier on 16 Oct 10
     
    "Ten Leading Business Intelligence Software Solutions By Thor Olavsrud May 5, 2010 The Business Intelligence software market is shaping up as a David vs. Goliath struggle. Behemoths like Microsoft, Oracle and IBM offer feature-rich BI suites along with their many other enterprise software products. Meanwhile, pure-play business intelligence software vendors -- such as MicroStrategy and Tableau -- have avid followers and are known for innovating around new features and quickly adjusting to the shifting marketplace. Why is this important? Because Business Intelligence software is used to extract data from disparate sources -- spreadsheets, databases and other software programs -- inside companies and then analyze that business data to better understand a firm's internal and external strengths and weaknesses. A business relies heavily on this data. Bottom line: Business intelligence software enables managers to better see the relationship between different data for critical decision-making -- particularly opportunities for innovation, cost reduction and optimal resource deployment. The list below includes ten industry-leading BI solutions, from vendors large and not-so-large. If you're looking for a bird's eye view of this rapidly evolving market, the following condensed portraits should help. Business Intelligence Software: Ten Solutions Note: This list is NOT ordered "best to worst." The question of what business intelligence software solution is best for a given company depends on an entire matrix of factors. This list is simply an overview of BI solutions, with the debate about quality left to individual clients. SAP Crystal Reports Crystal Reports is part of SAP's Business Objects portfolio of business intelligence software solutions. It allows users to graphically design interactive reports and connect them to virtually any data source, Microsoft Excel spreadsheets, Oracle databases, Business Objects Enterprise business views and local file system info
Yan Thoinet

Bloc Note de Bertrand DUPERRIN » A venir : l'émergence du management 2.0. Mai... - 0 views

www.duperrin.com/...t-20-mais-quid-des-managers-20

entreprise2.0 manager2.0

shared by Yan Thoinet on 04 Mar 08 - Cached
  • David Gurteen faisait justement dernièrement le rapprochement entre les usages du web 2.0 et le management 2.0 sur le fondement de ce que Gary Hamel écrivait à ce sujet dans The Future Of Management. Mais il posait également la question suivante : qui seront les managers 2.0 ? Seront ils les managers “1.0″ qui auront changé ? Faut il attendre que les premiers disparaissent du circuit pour voir une nouvelle génération prendre le pouvoir ?
  • j’ai peur que si on attend la passation de pouvoir entre deux générations il sera trop tard.
  • Alors, doit on attendre l’arrivée des digital natives ? Oui certainement. Mais avant eux il y a également une génération intermédiaire qu’il ne faut pas oublier, qui est prise entre deux feux aujourd’hui mais ne demande qu’à jouer le jeu.
  • ...4 more annotations...
  • Peut on “upgrader” les seniors ? Oui, certains en tout cas. Mais pas en passant en force. Cette génération n’est pas foncièrement hermétique, mais l’expérience lui a également appris le recul et la circonspection. Et ils sont habitués à des cycles de changement beaucoup plus longs que ceux que nous connaissons et connaitrons à l’avenir. Le changement passera par l’exemple. Ils ne sont pas contre a priori, mais ils sont également les gardiens d’un système qui fonctionne (plus ou moins) tant que la preuve que quelque chose de plus efficace existe ne leur sera pas apportée de manière tangible. Bien sur qui ne tente rien n’a rien et, c’est peut être là le point d’achoppement principal, ils ont moins la culture de l’expérimentation que leurs successeurs.
  • Bref nous entrons dans une ère de transition où on devra s’appuyer sur des seniors moteurs, en convaincre quelque autres, faire en sorte que les digital natives ne s’acculturent pas et utiliser la génération intermédiaire comme véritable cheville ouvrière
  • construire des synergies entre ces deux tendances qui seront les piliers de l’entreprise dès demain.
  • A moins que la réalité économique ne nous impose une transition plus abrupte…
Christophe Deschamps

Management 2.0 : quel rôle pour le management de proximité dans les organisat... - 0 views

blog.m2ie.fr/...s-organisations-collaboratives

ib entreprise 2.0 enterprise 2.0

shared by Christophe Deschamps on 13 Jul 09 - Cached
  • Dans l'entreprise 2.0, l'information devient accessible à tous et le manager perd ce pouvoir traditionnel. De même, le rôle du manager est d'évaluer son équipe. Dans un système en réseau on est beaucoup plus proche d'un "personal branding interne" qui va forcément jouer sur la réputation du collaborateur au sein de l'entreprise. De nouveau le rôle d'évaluateur traditionnel est amoindri.
  • Comme je l'avais expliqué dans ma petite liste de conseils pour passer à l'entreprise 2.0, ne laisser personne derrière soi, que ce soit d'un point de vue technologique ou organisationnel. Plus les managers de proximités seront impliqués tôt, moins ils auront l'impression d'être "la dernière roue du carrosse" et seront ouverts à ce changement.
  • L'évaluation de la performance non plus individuelle, mais collective doit les inclure. Les managers de proximités jouent un rôle dans ce changement culturel et eux aussi doivent être reconnus pour ce travail d'apports à l'entreprise collaborative. Cela doit faire partie de leur évaluation, même si eux aussi devront s'adapter à cette idée de "personnal branding interne".
  • Christophe Deschamps on 13 Jul 09
     
    Problématique cruciale pour l'entreprise 2.0
Christophe Deschamps

Les managers de proximité sont des acteurs clés de l'acceptation du 2.0 - 3 views

poncier.org/blog

ib entreprise 2.0 enterprise 2.0 adoption technos 2.0 community manager management

shared by Christophe Deschamps on 16 Feb 10 - Cached
  • Comme pour toute transformation d’entreprise, ils sont les principaux relais de la direction. Ils sont donc le passage obligé de tout changement et ont un rôle crucial dans l’échec ou la réussite d’un projet de transformation.
  • Cela ne signifie pas forcément qu’il y a une évolution des compétences dont ils vont avoir besoin, mais leur posture va changer. Ils devront endosser un rôle d’animateur, permettre à l’équipe de collaborer et de s’organiser. Leur rôle est moins hiérarchique, c’est plus une question de leadership et de management transverse.
  • A l’inverse ils seront les premiers à faire frein si on ne leur donne pas de possibilités d’évoluer. Ce sont à la fois les plus impactés et ceux qui vont conduire le changement. Les middle managers sont des acteurs clés.
  • ...2 more annotations...
  • Si on leur demande de travailler au delà de leur département sans que les règles d’évaluation n’aient été changées, il peut y avoir une certaine réticence de la part de leur manager. Donc il faut changer les règles de jeu au niveau du haut de la pyramide. Il ne faut plus noter seulement sur la performance individuelle mais sur le collaboratif.
  • Souvent ce sont des gens de la génération X, contrairement aux idées reçues qui veulent que la génération Y soit forcément championne du collaboratif. Ce sont eux qui vont rendre l’adoption plus facile dans le reste de l’entreprise. Il y a aussi un effet viral.
  • Christophe Deschamps on 16 Feb 10
     
    Anthony Poncier revient dans cette interview sur le rôle essentiel du middle-management dans le succès d'un projet 2.0
Eric Delcroix

Métier : les savoir-faire du community manager? - 7 views

leszed.ed-productions.com/oir-faire-du-community-manager

community manager management métier sondage

shared by Eric Delcroix on 17 Oct 10 - No Cached
  • Eric Delcroix on 17 Oct 10
     
    sondage métier : les savoir-faire et compétences du community manager ?
Elise Carbone

Twitter, l'outil 2.0 des managers? - 0 views

images.businessweek.com/...1.htm

rh entreprise2.0 management web2.0

shared by Elise Carbone on 15 Apr 09 - Cached
  • Elise Carbone on 15 Apr 09
     
    Twitter Time Management Tips: The Twitterati offer their favorite time management tips and tricks to BusinessWeek readers - BusinessWeek
Christophe Deschamps

Management 2.0 : Leadership et collaboratif - 5 views

poncier.org/blog

ib management entreprise 2.0 enterprise 2.0

shared by Christophe Deschamps on 12 Nov 09 - Cached
  • Christophe Deschamps on 12 Nov 09
     
    Etre un manager, ne veut pas dire être un leader ou faire preuve de leadership. Et pourtant dans le cadre d'une organisation collaborative, les managers vont surtout devoir faire preuve de leadership. C'est à dire passer de compétences manageriales à une posture de leadership.
Christophe Deschamps

Management guru offers solutions to combat worker disengagement - 0 views

www.eurekalert.org/...s-mgo072009.php

ib entreprise2.0 enterprise 2.0 management

shared by Christophe Deschamps on 21 Jul 09 - Cached
  • Ehin developed his new leadership model which he calls "unmanagement" after analyzing research on human nature which shows that human productivity is at its peak in informal, co-evolving relationships, as opposed to within formal systems where people are stifled by bureaucracy and not allowed to work openly with their counterparts and peers.
  • He has discovered that this sweet spot is the place where the most productive and innovative work of an organization takes place, largely because people tend to want to follow their self-interests and do so through developing informal social networks in the workplace.
  • This cutting edge management book offers guidance to business leaders searching for ways to increase the innovative dynamics, motivation and performance of their knowledge workers.
  • Christophe Deschamps on 21 Jul 09
     
    Théorie du non-management pour rendre productif l'informel. Semble particulièrement en phase avec l'entreprise 2.0.
Christophe Deschamps

Management.fr Vs 21ième siècle : le coût de la hiérarchie et du contrôle - 2 views

ceciiil.wordpress.com/...e-la-hierarchie-et-du-controle

ib entreprise 2.0 enterprise 2.0 adoption technos 2.0 Etudes

shared by Christophe Deschamps on 16 Feb 10 - Cached
  • Right now, your company has 21st-century Internet-enabled business processes, mid-20th-century management processes, all built atop 19th-century management principles. (Gary Hamel – The Future Of Management)
  • Cette étude visait à démontrer que la culture d’entreprise ne pouvait pas être la même dans toutes les filiales car elle ne faisait nullement disparaître la culture nationale ; dans le meilleur des cas, elle se juxtaposait à elle.
  • Dans le cadre de cette étude, Hofstede mesure les distances hiérarchiques des différentes filiales. Pour un indice médian de 57, il mesure des distances hiérarchiques faibles dans les pays scandinaves (moins de 31) et anglo-saxons (moins de 40) et élevé en France (68).
  • ...5 more annotations...
  • Dans cette même étude, Hofstede mesure le contrôle d’incertitude.Le contrôle faible suppose davantage d’acceptation des situations comme ambiguës, réversibles dans leurs malheurs et leurs bonheurs. Les personnes sont acceptées comme pouvant changer d’humeur et de décision. Le contrôle fort veut s’appuyer sur des bases assurées qui peuvent aller de précautions concrètes à des précautions juridiques voire religieuses. Le contrôle fort est très en rapport avec le développement de la culture scientifique et techniqueEncore une fois, la France se classe en haut du tableau avec un contrôle fort de l’incertitude (un score de 86) tandis que les pays anglo-saxons ou nordiques affichent des résultats faibles attestant d’un contrôle faible de l’incertitude.
  • la primauté de la hiérarchie va à l’encontre des valeurs ayant emergé de la culture collaborative internet
  • Depuis au moins dix ans, la France est en retard sur les principaux pays de l’OCDE en matière de développement du télétravail (notamment dans l’administration), quelles que soient les sources ou les approches statistiques. Dans les pays scandinaves et anglo-saxons notamment, il concerne deux à trois fois plus de salariés.
  • ce détail a un coût. Cisco a ainsi publié un rapport intitulé the The Economics of Collaboration, et dans lequel l’entreprise explique comment en mettant en oeuvre des outils collaboratifs et en facilitant la mobilité des employés avec entre autres une démocratisation du télétravail, celle-ci a obtenu des résultats étonnants : Cisco IBSG analysis shows that Cisco realized net benefits of $691 million/year through its Web 2.0 and visual collaboration investments in FY08. (…) These benefits represent a 4.9 percent productivity increase for Cisco. We believe this is just the beginning of the value creation we will see around the new collaborative web.
  • These solutions achieve their remarkable benefits by removing the costs and inefficiencies with which our employees have been struggling. Eliminating these inefficiencies not only brings financial benefits to the company; it also increases employees’ work/life balance, reduces stress and fatigue from extensive travel, and increases job satisfaction.
  • Christophe Deschamps on 16 Feb 10
     
    Analyse d'études sur le contrôle et la hiérarchie dans les entreprises. Le modèle français est-il encore adapté?
Gregory Culpin

Using Enterprise 2.0 to prepare for recovery (part II) - Whitepaper to download - 0 views

blog.whatever-company.com/...2-0-to-prepare-for-recovery-ii

enterprise 2.0 web 2.0 collaboration km knowledge management whitepaper

shared by Gregory Culpin on 13 Jan 10 - Cached
  • Gregory Culpin on 13 Jan 10
     
    In a business world where change is constant, knowledge becomes an essential asset for any organization. Survival and growth require the development of solutions that will optimize collaboration and knowledge management. Focussing on this topic we recently produced our first whitepaper. It analyses the benefits associated with the introduction of Enterprise 2.0 solutions, and positions the collaborative management of knowledge as a stable and lasting solution, especially in these times of economic tumult.
Christophe Deschamps

La fin du management - 2 views

www.internetactu.net/...la-fin-du-management

ib entreprise 2.0 Innovation pkm

shared by Christophe Deschamps on 08 Sep 10 - Cached
  • le livre de Clayton Christensen, le dilemme de l’innovateur, qui montre comment les entreprises leaders ont bien souvent raté les changements qui ont eu lieu dans leur propre secteur industriel, non pas du fait d’une mauvaise gestion, mais parce qu’ils ont suivi les préceptes de “la bonne gestion”. “Ils ont écouté attentivement leurs clients. Ils ont soigneusement étudié les tendances du marché. Ils se sont réparti le capital autour d’innovations qui promettait le plus grand rendement. Et dans le processus, ils ont manqué les innovations perturbatrices qui se sont ouvertes à de nouveaux clients et à des marchés de faible marge, avant de devenir des produits à succès.”
  • Le consultant Gary Hamel est un ardent défenseur de la nécessité de repenser le management via des laboratoires en ligne, permettant d’élaborer de nouvelles formes de collaboration de masse pour traiter les problèmes actuels du management. “Le nouveau modèle devra être davantage comme le marché, et moins comme les sociétés du passé. Il devra être flexible, agile, capable de s’adapter rapidement aux évolutions du marché, et impitoyable à réaffecter des ressources à de nouvelles opportunités.”
  • Les grandes entreprises étudiées par Clayton Christensen ont échoué, non pas nécessairement parce qu’elles ne voyaient pas les innovations à venir, mais parce qu’elles n’ont pas suffisamment investi dans les innovations. Pour éviter ce problème, les gens qui contrôlent les grands pools de capitaux doivent davantage investir comme des sociétés de capital-risque, et moins comme un ministère des finances de l’entreprise. Ils ont besoin de faire beaucoup de paris.”
  • ...1 more annotation...
  • Or, “le nouveau modèle devra inculquer aux travailleurs la créativité et l’esprit innovant qu’on trouve le plus souvent chez les entrepreneurs. Il faut donner le pouvoir et la prise de décision à l’organisation autant que possible, plutôt que de la laisser concentrée au sommet. Les structures traditionnelles bureaucratiques devraient être remplacées par quelque chose comme des équipes de pairs ad hoc, qui se réunissent pour aborder des projets individuels, avant de se dissoudre”, à la manière de la société de logiciels SAS qui investit massivement dans la recherche et développement et offre des avantages sociaux généreux à ses employés.
  • Christophe Deschamps on 08 Sep 10
     
    InternetActu
Bertrand Duperrin

Management and Virtual Decentralised Networks: The Linux Project - 0 views

www.firstmonday.org/...dafermos

collaboration communities coordination decentralization decentralizednetworks interactions knowledge linux management networks project valuecreation

shared by Bertrand Duperrin on 15 Aug 08 - Cached
  • Bertrand Duperrin on 15 Aug 08
     
    This paper examines the latest of paradigms - the Virtual Network(ed) Organisation - and whether geographically dispersed knowledge workers can virtually collaborate for a project under no central planning. Co-ordination, management and the role of knowledge arise as the central areas of focus. The Linux Project and its development model are selected as a case of analysis and the critical success factors of this organisational design are identified. The study proceeds to the formulation of a framework that can be applied to all kinds of virtual decentralised work and concludes that value creation is maximized when there is intense interaction and uninhibited sharing of information between the organisation and the surrounding community. Therefore, the potential success or failure of this organisational paradigm depends on the degree of dedication and involvement by the surrounding community.
Yan Thoinet

» Nine ideas for IT managers considering Enterprise 2.0 | Enterprise Web 2.0 ... - 1 views

blogs.zdnet.com/Hinchcliffe

non-shared

shared by Yan Thoinet on 12 Nov 07 - Cached
  • In addition to Web 2.0 itself however, we have two more important enterprise software trends: Office 2.0 and Enterprise 2.0, coined by Ismael Ghalimi and Andrew McAfee respectively.  Office 2.0 represents the increasing use of browser-based software in the office, while Enterprise 2.0 is more Web 2.0-ish in that it specifically describes the use of freeform, emergent, social software to conduct collaboration and share knowledge.
  • Specifically this means the fact that corporate information tends to be non-shared by default, that the easiest productivity tools to use are the ones that have very little collaboration built-in, and that the information that does exist is often impossible to find and is often structured in some formal, centrally controlled way.
    • Yan Thoinet
      Yan Thoinet on 12 Nov 07
       
      Very true.
  • Certainly, increased transparency, some loss of control over information flow, and outright abuse of low-barrier Intranet publishing tools gives enterprise IT and business leaders pause for thought.
  • ...16 more annotations...
  • And while some of it must remain under strict control, particularly in public companies, much of it is unnessarily — and usually to a fault — hidden, unreused, and unexploited.
    • Yan Thoinet
      Yan Thoinet on 12 Nov 07
       
      Unexploited sources. Action: Implement a Wiki so as to share and keep up to date this wealth of information e.g. manuals, meeting agenda, minutes of meeting. This would act as the memory of the enterprise
  • Explain the reasoning behind retaining more knowledge, in making it public, searchable, and organizing it via tagging.  Describe the benefits of being able to access much fresher and more up-to-date information elsewhere in the organization because their colleagues are managing more of their projects, tasks, and other work via social tools. 
  • Provide useful templates for common activities and reference material such as projects, tasks, resource management, policies, procedures, standards, and so on.  You still have to keep template layouts and template usage simple; excessive structure tends to kill the golden goose of contributions quickly.  But a little basic structure goes a long way and prevents contributors from having to figure out how to structure all the white space and provide a simple layer of consistency.
  • The enterprise has not caught up, largely because most enterprise information doesn't allow a hyperlink structure, and links aren't encouraged very much when it does
  • setting up blog and wiki directories as well as good enterprise search based on link ranking (which is what Google does to make the right information come up in the first few pages of search results.) 
  • Provide your own search engine in the tools only if you must.
  • , the real issue, day in and day out, with getting Enterprise 2.0 to take off is to educate, evangelize, demonstrate, and most importantly, evolve the interface and structure of your tools until you pick the right formula that resonates with your audience.
  • This boils down to having some form of moderation, either human or automated, to ensure that the level of discourse remains at some bare minimimum acceptable standard. 
  • A high-profile executive sponsor that obviously uses the tools can also help in a big way.
  • Triggering an Enterprise 2.0 ecosystem quickly is likely an early activity driver.  This can mean a lot of things but the link structure of Web tools allows information to quickly flow, circulate, and mesh together.  You can leverage this in a almost infinite number of ways to drive user activity, interesting content, create awareness of what the company is "thinking", and more.  For example, create a blog for every employee in the company and mail the link to them with instructions on how to use it. >  Create a social bookmarking site for the enterprise where everyone can see what is being bookmarked by everyone else that day. >  Create an internal Wikipedia that contains a seperate copy of all Intranet content and let users edit away. >  The possibilities are endless and provide a much greater number of "entry points" where people can get started with these tools.
  • The problems will be with the business culture, not the technology. 
  • For example, create a blog for every employee in the company and mail the link to them with instructions on how to use it. 
  • Create a social bookmarking site for the enterprise where everyone can see what is being bookmarked by everyone else that day.
  • Create an internal Wikipedia that contains a seperate copy of all Intranet content and let users edit away.
  • Allowing the output of SQL queries to be inserted into wikis when they load, calling Web services or using Flash badges that access data resources can turn Enterprise 2.0 tools from pure knowledge management into actual hybrids of software and data
  • And the reverse should be true as well, getting data back out into traditional tools including Office documents, PDFs, and XML must be easy to inspire trust and lower barriers to use.
Yan Thoinet

Emploi - Le blog de Moovement: Entreprise 2.0, Management 2.0, RH 2.0 et Culture 2.0 se... - 0 views

blog.moovement.com/...t-culture-20-selon-jon-husband

entreprise2.0 montreal webcom

shared by Yan Thoinet on 20 May 08 - Cached
  • Bertrand Duperrin intervenait à Montreal lors du Webcom. A cette occasion, il nous fait un petit récapitulatif sur la vision de Jon Husband au sujet de l’Entreprise 2.0, Management 2.0, RH 2.0 et Culture 2.0
Elise Carbone

L'entreprise 2.0 : back to basics (interview d'Andrew McAfee) - 0 views

blog.m2ie.fr/...rew-Mc-Afee-et-l-entreprise-20

entreprise 2.0 web rh andrew McAfee

shared by Elise Carbone on 04 May 09 - Cached
  • Elise Carbone on 04 May 09
     
    Interview d'Andrew McAfee, publié sur le blog du management de l'IE et du management 2.0
Eric Delcroix

Management 2.0 : maturité de l'usage des médias sociaux dans l'entreprise - 4 views

poncier.org/blog

Entreprise 2.0 travail collaboratif management 2.0

shared by Eric Delcroix on 21 Oct 09 - Cached
  • Eric Delcroix on 21 Oct 09
     
    Entreprise, web, travail collaboratif… vers le management 2.0
Christophe Deschamps

Beyond Enterprise 2.0 ROI, evaluation and management of knowledge in the workplace - 0 views

venividiluxi.com/en

BSC ROI entreprise 2.0 enterprise 2.0

shared by Christophe Deschamps on 29 Oct 08 - Cached
  • It is common knowledge that “what you can’t measure, you can’t manage”. And because knowledge is intangible by nature, it is not measurable and therefore not manageable.  This argument is seated in a fundamental law of Science. Consequently, the only way to move forward is to rematerialise knowledge, which we do by transforming knowledge into information or data.
  • Social computing helps transform tacit knowledge into formal transferable knowledge. This is why social software fundamentally complements existing organisational information architecture, as well as provides a constructive replacement for email, which is often considered a silo because of its overtly individualistic nature.
  • Today, ROI is the iconic, easy-to-catch and use wording for a much significant concern: evaluation. ROI is one tiny piece of a real big puzzle. ROI is an indicative ratio commonly used to anticipate the financial impact of decisions. It is a simplistic rendering of a very complex set of parameters.
  • ...3 more annotations...
  • In fact, calculating the ROI on social software is complicated to the point that economically it is unrealistic to do so. Instead of an estimation a posteriori a pilot phase, ROI as it is commonly referenced in the “Enterprise 2.0″ scene is pure guess and absolute non-sense in most cases.
  • * New metrics. Because we deal with different stuff, we need to invent metrics that are relevant to what we are trying to follow and drive. For social software, one can start with the usual web and online community metrics. Some new initiatives, such as Me-trics, open doors to more in-depth analytics that are worth considering (with a barrage of ethical considerations however).
  • Why Balanced Score Cards? For four reasons: 1. Kaplan & Norton have escaped the collusion of measurement and quantity. Measurement is not necessarily quantitative. That is a common source of confusion and of inefficiencies in numerous parts of human activity (to name a few: reporting (exhaustiveness), research (methodology), education (elite creation via selection on maths)). Measurement can be qualitative (see  Georgescu Roegen work if you’re curious). It is no surprise if numerous initiatives in intellectual capital used Balanced Score Cards 2. Balanced Score Cards are notably visual, which is not so with quantitative ratios.  That visual characteristic invites greater meaning and relevance. 3. Balanced Score Cards are heterogeneous and are therefore a more natural receptacle for a) qualitative and quantitative analytics and b) can encompass a variety of topics. In this regard, one can build official reporting encompassing both physical and knowledge activities. 4. Balanced Score Cards are aggregative so that one can build reports from various levels in the organisations. Coupled with its heterogeneous nature (previous point), one can build reports for HR, Marketing, Finance, … under the same format and surface analytics at one or many levels. The result is that some knowledge related metrics can climb the hierarchy up to the summit.
Christophe Deschamps

Enterprise Web 2.0: Building the Next-Generation Workplace - the Driving Force behind J... - 0 views

www.marketwatch.com/...story.aspx

entreprise 2.0 etudes knowledge workers

shared by Christophe Deschamps on 07 Oct 08 - Cached
  • Building on the somewhat vague and yet particular usage of the term 'Web 2.0', 'Enterprise Web 2.0' describes a fresh, and some would say new, approach to the design and provision of business applications that incorporates aspects such as social networking, collaboration, and real-time communication. In addition, Enterprise Web 2.0 focuses a great deal of attention on the user's 'experience' or 'joy of use' -- something of a novelty in enterprise IT these days. By comparison, when Butler Group talks about 'Enterprise 2.0', we are focusing on the composition and architecture of the IT ecosystem, and the associated business models that will support Enterprise Web 2.0 applications.
  • Enterprise Web 2.0 is very much concerned with the user experience of corporate systems and applications, and on extracting business value from the social contributions and interactions of the organisation's various stakeholders.
  • The management of customer relationships continues to remain pivotal for most organisations, and so the social aspects of Web 2.0 are mirrored in the corporate world of Enterprise Web 2.0
  • ...8 more annotations...
  • Workforce mobility and changing communication patterns are two more trends that are driving change at the infrastructure layer, and so unified communication and collaboration requirements form an important part of Enterprise 2.0 strategy.
  • Enterprise Web 2.0 might be about putting the user (i.e. employee, customer, or stakeholder) first, but in order to do so it also requires supporting technology. And so at the IT infrastructure level, Enterprise 2.0 means Internet Protocol (IP) everywhere -- voice, video, and data. Enterprise 2.0 also means, 'open' standards rather than proprietary or 'closed' systems. Furthermore, Enterprise 2.0 technology means user-driven technology and not IT-driven technology.
  • Having accepted the fact that 'processes' means 'people', then we have to look for ways in which these people (i.e. processes) can self-organise and reference one another. Then, where possible, we need to somehow incapsulate the processes into a set of business services. One day (we might call it Web 3.0), Artificial Intelligence (AI) will enable organisations to do with computers that which they do via human beings today, but until that day arrives, organisations must do more to aid interdepartment and inter-company collaboration. Workflow has not yet figured largely in the consumer-oriented world of Web 2.0, but Butler Group sees this as pivotal when considering Enterprise Web 2.0.
  • Today applications that embody processes are built by IT professionals, but tomorrow they will be built by a new breed of power user, using mashup builders, software agents, and other Web 2.0 technologies.
  • Business and IT managers must therefore prepare themselves for the new generation of power user who will be creating mashups and situational applications that have a far broader impact than the typical spreadsheet macro of yesteryear, and that if organisations are to avoid a proliferation of unmanageable, siloed, micro-applications, then they must blend the power of personal productivity with an appropriate management layer and a degree of central oversight.
  • Web 2.0 is no longer PC-centric.
  • It is clearly a mistake to think that Web 2.0 is all about technology, and likewise Enterprise Web 2.0, but it is also a mistake to dismiss the technology altogether. Therefore, selecting and implementing enterprise social software solutions, next-generation collaboration solutions, and Rich Internet Applications requires careful thought, consideration, and planning.
  • The driving force behind just about every aspect of Enterprise Web 2.0, is of course, the user -- something that has not always ranked highly on the list of priorities for corporate IT mangers -- and so the challenge for all forward-looking organisations is to refocus on this aspect of their IT strategies.
  • Christophe Deschamps on 07 Oct 08
     
    Nouvelle étude de Research & Markets. Pas mal d'infos dans cette synthèse. User-centric
Yan Thoinet

Parlons wiki : CeBIT 2008 et AUG Paris - padawan.info/fr - 0 views

padawan.info/...i_cebit_2008_et_aug_paris.html

evenements-web

shared by Yan Thoinet on 04 Mar 08 - Cached
  • Parlons wiki : CeBIT 2008 et AUG Paris Je serai la semaine prochaine au CeBIT pour deux conférences, et un focus particulier sur les wikis d’entreprise avec deux exemples de wikis que j’ai réalisés pour mes clients : Mardi au Enterprise 2.0 Summit, Cédric Blum de SFR Service Client va présenter le wiki pilote utilisé dans le contexte du service client Mercredi au Forum Content Management Arena@CeBIT, je présenterai le wiki que j’ai réalisé pour Publicis Consultants Ces deux wikis ont été réalisés avec Confluence d’Atlassian. Vous aurez une autre occasion d’entendre ces deux cas présentés en juin pendant l’Atlassian User Group Paris que je co-organise avec Publicis Consultants et Atlassian. Si vous êtes dans les parages, venez dire bonjour :-). Publié le 29 février 2008 dans Informatique
Yan Thoinet

Blinkx Player: Attensa: Managed RSS for Enterprise 2.0 - 0 views

www.blinkx.com/burl

rss

shared by Yan Thoinet on 26 Feb 08 - Cached
  • Attensa: Managed RSS for Enterprise 2.0Scott Niesen of Attensa explains how a managed enterprise RSS environment based around and RSS server and RSS feed readers can channel critical business information to the right people at the right time. For more information go to http://www.atten...
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