Joel,

If you'd like a video of symptom #1 in Firefox 2.0.0.7, you can download one at http://www.rooksdeal.com/diigo7.avi. The Diigo buttons were on my bookmark bar in the video, but I still can't highlight text if the highlight button is in the normal Diigo toolbar.

The highlight button works fine in IE7.

Michael

joel wrote:
> Hi:
> What's browser you use, FF or IE? What's the browser version?
>
>
> > 4. No popup menu anymore. Nada. when i select text, the popup menu doesnt work anymore. I miss it.
> ======== > You can go to Options === >Toolbar ==== > Context select menu section to see whether "Show drop-down menu when some content is selected on a web page.

I have a similar problem. I highlight some text and add a sticky note in Firefox (using the Diigo toolbar). Then, I add another comment. Whenever I delete one or both comments without deleting the highlight, both comments are back when I reload the page. They get deleted from my group bookmarks list, though. Moreover, when I view the comments in IE7 using a different user account, the deleted comments do not appear. They only appear on the webpage using the account that first created the highlight and comments. If I delete all comments and the highlight, the comments and highlighting disappear permanently.

Thanks,
Michael


joel wrote:
> Did you solve the problem? You shared the sticky notes to group, however, the group App didn't allow you to delete sticky notes and highlight together. This design is to prevent users from deleting sticky notes made by other group members, because other group members may add their own sticky notes in the highlight part.
> To bypass the problem, you can delete the sticky notes first, then delete the highlight.
> This is our design fault. It will be improved in the V3.
>
> Thanks.

For some reason, I sometimes get automatically signed out of my Diigo account. This has happened in both Firefox and IE7. I have noticed it as I've been experimenting with Diigo's highlighting and sticky note features.

I'm afraid I can't retrace my steps on this one. I haven't been able to find a way to reproduce the problem.

-Michael

I'm getting the same problem. Nabolo's right--the bug happens with either the Diigolet or the Diigo toolbar.


nabolo wrote:
> Okay, I think I'm going to have the original difficulty regardless of whether I use the toolbar, the diigolet, or the pop-up menu. None of them highlight the 2nd instance of a phrase, but all of them work okay with non-identical text. So I will just have to get by without the full functionality until you revise the software. Thank you for your help and suggestions.
>
> maggie_diigo wrote:
> > yes you can highlight and add sticky note with diigolet.
> >
> > After you drag and drop the new diigolet to your bookmark bar, go to any webpage, click Diigolet. A Diigolet menu will automatically appear.
> >
> > ^#2Then, use your mouse to select a block of text, either you can use the "highlight" menu that pops up, or after you made the selection, click the "highlight" icon in the diigolet menu to highlight.
> >
> > You can either add an in-situ sticky note, or a floating note not attached to any highlight via diigolet as well.

Maggie,

I work for a website development company. We would love to use Diigo for our prototyping process as a way to easily communicate with our clients, but the highlighting issue is too large a problem for us to do so. I have run into the same problem as Lars has with this.

Because highlighting is one of Diigo's main features, this bug seems to indicate a core problem in how the software works. Please make this a higher priority in your to-do list. We look forward to using future Diigo releases in our company once these issues have been resolved.

Michael Stalker
www.newfangled.com


maggie_diigo wrote:
> Yes, this is a slightly tricky problem in Diigolet. We have some thought on how to improve it - will add to our To-Do list. However, will not likely to be a high priority since its occurrence is not frequent.

Maggie,

Thanks for the quick response! No, we and our clients do not use Opera exclusively. Not much at all, actually.

I have tried both the Diigo diigolet and toolbar in IE7 and Firefox 2.0.0.6. There are some fundamental problems across all three browsers mentioned:
1) The ability to highlight only the first instance of a repeated word/phrase (mentioned above in this thread)
2) Sticky notes not appearing in the same place on different browsers (see my post, Sticky note location in different browsers). This seems to be a problem with other applets out there, as well (e.g., Stickis).
3) A bit of difficulty permanently deleting comments...I haven't experimented with this one as thoroughly as the first two problems, though.

If you'd like, you can see a Diigo review I wrote for my company here.

I look forward to previewing the new version of the Diigo toolbar! I'll be sure to check Webslides out. Thanks!

Michael

Maggie,

I don't think the issue that Ollitolli had earlier has been resolved yet.

Let's look at an example at the page he cited, http://www.grisoft.com. I'm using Firefox 2 and IE7 on Windows XP Professional, SP2. With both browsers, I'm using the Diigo toolbar.

In Firefox, I double-clicked last instance of "AVG" in the News section. This is in the sentence, "A one-year license for AVG Anti-Virus Professional 7.5 ...." When the Diigo box appeared, I selected "Highlight and Sticky note." I shared the comment (the text of the comment was "a") with "all groups listed" in order to allow my second Diigo account to have access to the highlight/sticky note.

Instead of highlighting this instance of "AVG," the "AVG" in the news title, "AVG Internet Security Products To Protect HP Gaming PC," was highlighted.

When I opened the page in IE7 under a different Diigo account, the "AVG" in the sentence "GRISOFT today announced that its award-winning AVG Internet security ..." was selected instead of the "AVG" I had originally intended to select in Firefox.

I have experimented with the highlighting functionality on other pages, too. This highlighting bug doesn't seem to be limited to one element. For example, highlighting a word/phrase in one can make the same word/phrase appear in another . The same is true for