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na bolo

highlight the wrong text - 86 views

bug highlight

started by na bolo on 25 Jun 07
  • na bolo
    #1 na bolo on 25 Jun 07
     
    Not a helpful title, I know. But diigo has become less than helpful recently, so the title reflects that condition.

    I have been using diigo for a few months to highlight phrases within a document I am editing. I work by reading the text and adding sticky notes as I go, then coming back for a second pass to make changes. Two months ago that system worked really well. But now diigo only highlights the text it wants to rather than the text I specify.

    When I have a paragraph with two instances of a phrase, and want to bookmark/stickynote the second instance, diigo consistently highlights and bookmarks the first instance. I have not found a way to stop it from making this mistake.

    For example, let's say I write 'New York City' twice in one paragraph, and decide that the second instance needs deleting. I want to add a sticky note to the 2nd instance that says 'delete this'. Two months ago I could do it, no trouble. Today, diigo ALWAYS chooses the first instance. That makes diigo useless. If I cannot bookmark/stickynote the phrase that needs work, why bother to use the service?

    Any workarounds for this?
  • na bolo
    #3 na bolo on 25 Jun 07
     
    Can do. Thank you for the attention.

    This very URL provides an example. (http://groups.diigo.com/Diigo_HQ/forum/topic/837) I used the phrase 'sticky notes' twice in my message. I selected the 2nd instance and requested that diigo highlight and bookmark it. What's the result? It highlighted the 1st instance.

    As for tags, one never knows how many are needed, so I use the method pioneered here: http://www.flickr.com/photos/tetheredto/315058545/

    I can always whittle the number down once I know the best tag to use.
  • Maggie Tsai
    #4 Maggie Tsai on 25 Jun 07
     
    Thanks for letting us know.

    Just checked - we found out the problem -it's caused by the latest toolbar change that does numbering... We have some other issues to consider - will get them resolved soon.

    Meanwhile, you can use Diigolet before the toolbar fix. (I really like the new Diigolet now - give it a try!)

    Note: Diigo is undergoing very rapid changes now (a ton load of stuff are being worked on under the hood....) While this is great for enhancing the site features, it also means that sometimes unexpected issues could come up, triggered by some new changes. We apologize for the inconvenience when this happens. We've always tried to be careful and do as much testing as possible here, but it's near impossible for us to test through all possible scenarios and across all platforms...

    So, we really need our community members' help - if any of you notice any issue, just let us know instead of getting frustrated... We will try our best to be responsive. Together with your help, we can make Diigo the best it can be.

    Thanks for your understanding and continued active support!

    Thanks!
  • na bolo
    #5 na bolo on 25 Jun 07
     
    Thank you again for the prompt response. It's good to know that the change was accidental rather than deliberate. I hope to continue using diigo, looking forward to the fix.

    I have just tried my existing Diigo toolbar with similar results: it highlighted the first instance, and won't let me make a sticky note at all. This is version 1.0.2007061900. So should I be downloading a new version, or doing something else?

  • Maggie Tsai
    #6 Maggie Tsai on 25 Jun 07
     
    No, toolbar is where the problem is. Try the Diigolet http://www.diigo.com/tools/diigolet
  • na bolo
    #7 na bolo on 25 Jun 07
     
    Trying... have copied it to my browser toolbar, selected a bit of text, then sticky note. That works. But it won't let me use the highlight function. Is that the way it's meant to be?

    The Diigolet functions in a different way to the toolbar? Can I highlight words and paragraphs with it?
  • Maggie Tsai
    #8 Maggie Tsai on 25 Jun 07
     
    yes you can highlight and add sticky note with diigolet.

    After you drag and drop the new diigolet to your bookmark bar, go to any webpage, click Diigolet. A Diigolet menu will automatically appear.

    Then, use your mouse to select a block of text, either you can use the "highlight" menu that pops up, or after you made the selection, click the "highlight" icon in the diigolet menu to highlight.

    You can either add an in-situ sticky note, or a floating note not attached to any highlight via diigolet as well.
  • na bolo
    #9 na bolo on 25 Jun 07
     
    Okay, I think I'm going to have the original difficulty regardless of whether I use the toolbar, the diigolet, or the pop-up menu. None of them highlight the 2nd instance of a phrase, but all of them work okay with non-identical text. So I will just have to get by without the full functionality until you revise the software. Thank you for your help and suggestions.

    maggie_diigo wrote:
    > yes you can highlight and add sticky note with diigolet.
    >
    > After you drag and drop the new diigolet to your bookmark bar, go to any webpage, click Diigolet. A Diigolet menu will automatically appear.
    >
    > #2Then, use your mouse to select a block of text, either you can use the "highlight" menu that pops up, or after you made the selection, click the "highlight" icon in the diigolet menu to highlight.
    >
    > You can either add an in-situ sticky note, or a floating note not attached to any highlight via diigolet as well.
  • troy
    #10 troy on 26 Jul 07
     
    FWIW,

    I think this is an example of the same bug.

    Go to
    http://www.w3.org/TR/2004/REC-xmlschema-1-20041028/structures.html#element-element

    Scroll down a bit until you see "{type definition}" in the "Property" column.

    Highlight the last bit of the corresponding paragraph, specifically
    "otherwise the ·ur-type definition·."

    You'll see a different "otherwise the" and "·" highlighted.

    I'm using firefox and the toolbar 1.0.2007072200.

    -troy
  • Joel Liu
    #11 Joel Liu on 26 Jul 07
     
    We reproduced the problem and recorded in our to do list.
    Thanks for your exact bug report.
  • michaelstalker
    #12 michaelstalker on 03 Oct 07
     
    I'm getting the same problem. Nabolo's right--the bug happens with either the Diigolet or the Diigo toolbar.


    nabolo wrote:
    > Okay, I think I'm going to have the original difficulty regardless of whether I use the toolbar, the diigolet, or the pop-up menu. None of them highlight the 2nd instance of a phrase, but all of them work okay with non-identical text. So I will just have to get by without the full functionality until you revise the software. Thank you for your help and suggestions.
    >
    > maggie_diigo wrote:
    > > yes you can highlight and add sticky note with diigolet.
    > >
    > > After you drag and drop the new diigolet to your bookmark bar, go to any webpage, click Diigolet. A Diigolet menu will automatically appear.
    > >
    > > #2Then, use your mouse to select a block of text, either you can use the "highlight" menu that pops up, or after you made the selection, click the "highlight" icon in the diigolet menu to highlight.
    > >
    > > You can either add an in-situ sticky note, or a floating note not attached to any highlight via diigolet as well.

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