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Reid Mosman

CC Network - 0 views

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    Another really cool idea! I might actually join this network. The description on the site says it all: "By joining the Creative Commons Network, you will be joining a worldwide community dedicated to building the Commons - the pool of content, of knowledge, that is freely and legally accessible to everyone - a vital public resource in this digital age."
anonymous

D2 HW#8 Business Writing: These guides help writers who are writing for business. - 0 views

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    The purpose of project 1 is to design a comic tutorial about a web base networking site. Business writing will help communicate the purpose and goal of the document to your readers. This article will assist me in writing clear, organized, strategic instructions on how to use the networking site. This is my favorite article.
April Gallegos

Virtual Communities - M/Cyclopedia of New Media - 2 views

  • There are virtual communities representing everything from intense one-on-one encounters, people interested in gardening, political and environmental lobbyists to political prisoners (Rosenberg, 2004, p.612). The uses are diverse but all virtual communities on some level provide an interactive forum for communication between its users. The level of communication is often directly related to 1: the needs of the users and 2: the specific purpose of the particular virtual community. Most virtual communities have at least one of three main purposes: either to network and collaborate, provide emotional support or to improve quality of life (Joinson, 2003, p.169)
    • April Gallegos
       
      This is exactly what the article was saying about the different reasons people use virtual communities.
  • The term ‘virtual community’ was first cited as commonplace by Howard Rheingold, to define the online cultures of those engaging in computer-mediated communication (CMC), establishing “alternative planetary information networks�? (Rheingold quoted in Flew, 2005, p. 62). This was made possible due to the three interrelated components of CMC: the construction of social networks and social capital, the sharing of knowledge and information, and the facilitation of new forms of democratic participation in society (Flew, 2005, p. 62)
    • April Gallegos
       
      They talked about Rheingold and quoted him in the article as one of the first persons to study virtual communities, an activist entrpreneur
Victoria Burch

D#2,HW#7 - The Social Affordances of the Internet for Networked Individualism - 1 views

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    This website has an overview of how the internet is involved with community networks, numerous social aspects of the internet, effects of the internet on community and global and local connectivity. It explores the questions of how people communicate through the internet vs real world communication, how people find individualism and friendships through the internet, and how the internet affects our ability to communicate in a "real time" manner.
julian serventi

Top 5 Tips for Creating Impressive Video Resumes - 0 views

  • Don’t just create a video resume because you can, create one because it’s relevant to the job you want to do.
  • just reading aloud the contents of your CV is a waste of everyone’s time.
  • one-minute mark is ideal.
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  • Imagine your friends and family watching the clip. If the thought of that embarrasses you, then don’t submit it.
  • Be creative, but professional. Do not deviate too much from the demeanor you would have in the workplace
  • bloopers reel accompanied with credits, a clever way to show off your personality (and that you don’t take yourself too seriously).
    • Alex Portela
       
      This is a great site to reference because there are real videos to check out as examples. The first one includes links to other short videos that are a part of this persons video resume.
    • Merlyn Reyna
       
      I agree, the videos are really helpful! 
  • In today’s highly competitive job market, creating the right video resume to accompany your traditional CV can make you stand out from the crowd. The wrong one, though, can make you a laughing stock.
  • 1. Make Sure It’s Appropriate
  • 3. Keep it Short
  • 4. Don’t Be Afraid to Be Creative
  • 5. Make Sure It Passes the Share Test
  • 2. Don’t Just Read Out Your Resume

  • Don’t just create a video resume because you can, create one because it’s relevant to the job you want to do.

    If you’re applying for a role in the online, media, social or creative professions, then it’s more likely a decent video resume will have the desired effect, i.e., getting you invited for an interview.

    Don’t send a video resume to a more traditional type of company that won’t “get it.” You might do your chances more harm than good.

    Graeme Anthony, from the example above, is a public relations executive. His cleverly thought out online content adds an extra wow factor to his already outstanding experience.


    2. Don’t Just Read Out Your Resume


    The whole point of a video presentation is to offer a potential employer greater insight into you than a traditional resume can, so

    just reading aloud the contents of your CV is a waste of everyone’s time.

    Use the video to help the employer get a sense of not just what you have achieved, but what you are capable of achieving in the future.

    “Tell them why you would be the right person to hire and what you can do for them,” says Mario Gedicke, account manager at Mayomann.com, a video employment platform.

    You can, however, highlight particularly relevant info from your resume. “Focus on your experience and skill set (and possible education/training) especially relevant to the position,” advises Tyler Redford, CEO of resumebook.tv, an online resume management system.

    And if it’s appropriate and relevant to the job (as in the example above), then don’t be afraid to talk about your passions.


    3. Keep it Short


    “Keep your video resume short,” says Gedicke, who advises that a

    one-minute mark is ideal. Redford agrees that a video resume should be “short and sweet.” He suggests staying within two minutes.

    “Keep in mind that recruiters would likely want to use the video resume as an initial filter for applicants,” Redford says. “However, recruiters do not typically want to use the video resume in lieu of a real, in-person interview.”

    Think of your video resume as your own personal teaser trailer. In the example above, the clip is less than one minute and 20 seconds in length, while the extra time is made up of a

    bloopers reel accompanied with credits, a clever way to show off your personality (and that you don’t take yourself too seriously).


    4. Don’t Be Afraid to Be Creative


    If you’re opting for a video resume, then go the whole hog and make it spectacular. Be creative, whether that’s with the concept of your pitch, use of humor, clever production values or brilliant editing.

    However, stay classy. “

    Be creative, but professional. Do not deviate too much from the demeanor you would have in the workplace ,” says Redford. Gedicke suggests this should extend to your wardrobe too: “Dress professionally, just as if you are going to an in-person interview.”

    In the video above, James Corne creates a spoof AA-style confession, but maintains a certain veneer and dresses like he was headed to the office. This demonstrates creativity and humor whilst showing him to be a professional person.


    5. Make Sure It Passes the Share Test


    As with all online life, don’t put content out there that you wouldn’t be prepared to see go viral. It’s unlikely your video resume will become an overnight Internet sensation, but imagining that scenario is a good test to make sure you could cope if it did.

    Imagine your friends and family watching the clip. If the thought of that embarrasses you, then don’t submit it.


    Digital Marketing Job Listings


    Every week we put out a list of social media and web job opportunities. While we post a huge range of job listings, we’ve selected some of the top digital marketing opportunities from the past two weeks to get you started. Happy hunting!


    More Related Resources from Mashable


    - 4 Digital Alternatives to the Traditional Resume
    - Top 9 Job Sites to Bookmark for Your Career Search
    - 19 Resources to Help You Land a Job in 2011
    - 5 Ways to Get a Job Through YouTube
    - 5 Tips for Aspiring Social Media Marketers

    Image courtesy of iStockphoto, oleg66

    Print StoryEmail Story
  • 2. Don’t Just Read Out Your Resume
  • If you’re applying for a role in the online, media, social or creative professions, then it’s more likely a decent video resume will have the desired effect, i.e., getting you invited for an interview.
  • . Keep it Short
  • 3

  • If you’re opting for a video resume, then go the whole hog and make it spectacular. Be creative, whether that’s with the concept of your pitch, use of humor, clever production values or brilliant editing.

    However, stay classy. “

    Be creative, but professional. Do not deviate too much from the demeanor you would have in the workplace ,” says Redford. Gedicke suggests this should extend to your wardrobe too: “Dress professionally, just as if you are going to an in-person interview.”

    In the video above, James Corne creates a spoof AA-style confession, but maintains a certain veneer and dresses like he was headed to the office. This demonstrates creativity and humor whilst showing him to be a professional person.


    5. Make Sure It Passes the Share Test


    As with all online life, don’t put content out there that you wouldn’t be prepared to see go viral. It’s unlikely your video resume will become an overnight Internet sensation, but imagining that scenario is a good test to make sure you could cope if it did.

    Imagine your friends and family watching the clip. If the thought of that embarrasses you, then don’t submit it.


    Digital Marketing Job Listings


    Every week we put out a list of social media and web job opportunities . While we post a huge range of job listings, we’ve selected some of the top digital marketing opportunities from the past two weeks to get you started. Happy hunting!


    More Related Resources from Mashable


    - 4 Digital Alternatives to the Traditional Resume
    - Top 9 Job Sites to Bookmark for Your Career Search
    - 19 Resources to Help You Land a Job in 2011
    - 5 Ways to Get a Job Through YouTube
    - 5 Tips for Aspiring Social Media Marketers

    Image courtesy of iStockphoto , oleg66

    Print Story Email Story Reprints
    You might like:
    READ NEXT
    53 New Digital Media Resources You May Have Missed

  • As with all online life, don’t put content out there that you wouldn’t be prepared to see go viral. It’s unlikely your video resume will become an overnight Internet sensation, but imagining that scenario is a good test to make sure you could cope if it did.

    Imagine your friends and family watching the clip. If the thought of that embarrasses you, then don’t submit it.


    Digital Marketing Job Listings


    Every week we put out a list of social media and web job opportunities . While we post a huge range of job listings, we’ve selected some of the top digital marketing opportunities from the past two weeks to get you started. Happy hunting!


    More Related Resources from Mashable


    - 4 Digital Alternatives to the Traditional Resume
    - Top 9 Job Sites to Bookmark for Your Career Search
    - 19 Resources to Help You Land a Job in 2011
    - 5 Ways to Get a Job Through YouTube
    - 5 Tips for Aspiring Social Media Marketers

    Image courtesy of iStockphoto , oleg66

    Print Story Email Story Reprints
    You might like:
    READ NEXT
    53 New Digital Media Resources You May Have Missed
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    This is the best website to find out ideas for creating your own video resume. It also shows what information should be incorporated or not.
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    Tips on making video resumes.
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    This was the best and my favorite page that I found on the topic of video Resumes. It goes through 5 simple tips to making a successful video resume and gives an example of each of those 5 tips. The tips are making sure its appropriate, Don't just read out your resume, Keep it short, don't be afraid to be creative, and making sure it passes the share test. A great source and a great page.
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    This article discusses 5 tips for creating a video resume and it gives a video resume example that best fits that specific tip. The first tip is to make sure the video resume is appropriate by making sure its relevant to the job you are applying for. The second tip is not to just read out the resume but highlighting specific information in the resume that is relevant to the postion you are applying for. The third tip is keep it short by staying within 2 minutes. The fourth tip is to be creative and the last tip is not to create a video that would bring shame to yourself.
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    gives 5 tips on how to make a creative video resume
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    This website gives five tips for creating effective video resumes. The five tips are extremely helpful to those looking to create a video resume but aren't sure what should be included or where to start.
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    DD10 HW 4 This website provides five different ways to ensure video resume success. The videos apply to what they are talking about and then there is a brief written explanation. 
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    Video resumes are becoming more and more popular so what makes it standout? This will give some creative ways to make that impressive video.
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    According to this article, making a video resume can be a challenge. It offers five tips from "pros in the know," plus actually sample video resumes. The first tip is to make sure a video resume is appropriate. A video resume may be acceptable for certain professions and wrong for others. Secondly, do not just read from the resume. The point of a video resume is to  present some additional insight into your character and capabilities. Next, keep the video short, around one minute. Four, don't avoid creativity; let your personality shine through. Finally, if you wouldn't want your family or friends to see the video, then don't submit it.
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    The top five tips to create an impressive video resume are: 1.Make sure it is appropriate 2.Don't just read your resume out loud 3.Keep it short 4.Don't be afraid to be creative 5.Have several peers edit it before sending it out
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    I really like this website gives good tips to create a good video resume. You really have to think on making it appropriate, and not just read out of the resume, also keeping it short. Another tip was also to be creative and make sure it passes the share test. Really good tips, and has a video for each and good explanation.
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    Here is a great resource for creating a video resume. It lists 5 tips and provides a sample video resume that demonstrates these things.
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    The information found on this website will help to create video resumes that stand out yet are appropriate. The website gives 5 tips through videos to help you such as, making sure it's appropriate, not just reading out your resume, keeping it short, creative, and making sure it passes the share test. With these tips, one would be able to create a video resume that is to the point and sticks out as well.
natalie arellano

D#10 HW#6-Video Resume Tips - 0 views

  • A video resume is a short video created by a candidate for employment that describes the individual's skills and qualifications and is typically used to supplement a traditional resume
  • It's important to keep in mind that a video resume isn't going to get you a job. However, if can assist you in marketing yourself to prospective employers - if it's done right.
  • Video Resume Image © Suprijono Suharjoto zSB(3,3)Sponsored Links Free Resume TemplatesFree Resume Templates America's #1 Resume Templates.LiveCareer.com Free Resume TemplatesCreate Custom Resumes Quickly! Templates Based On Your Occupationwww.PongoResume.com Video to DVD TransferShare & enjoy your old video tapes Convert VHS, 8mm tapes to DVDwww.HomeVideoStudio.com zob();if(zs Job Searching Ads Resume Job Resume Samples New Resume Format Writing a Resume Video
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  • CareerBuilder, Jobster, and MyWorkster, have a section of your profile where you can include video.
  • Dress professionally in business attire, just as if you were going to an in-person interview. Keep your video resume short: one - three minutes. Look at the camera not at the desk or table below you. Don't speak too fast. Make sure there isn't any background noise and that the wall behind you isn't too busy. Practice what you're going to say ahead of time. Start by mentioning your name (first and last). Focus on your professional endeavors, not your personal ones. Discuss why you would be a good employee and what you can do for the company that hires you. Thank the viewer for considering you for employment.
  • Where to Upload Your Video
  • Don't expect your video resume to replace your traditional resume.
  • Tips to Help You Prepare a Professional Video Resume:
  • How to Promote Your Video Resume
  • Include a link to your video resume in your paper/online resume. Include your video resume or a link to it in your professional profiles on career networking sites like MyWorkster, Jobster or LinkedIn. Send the link to your networking contacts.
  • Video Resume Don'ts Don't mix your personal life with your professional one.
  • your own web site
  • chances of getting an interview
  • ask friends or family to review it
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    This blog is a good resource for tips on making an impressionable resume video. It provides samples of good quality resumes and gives you specific tips on what to do and how to dress. It also has examples of poor tapes that seemed like it was a joke. Overall a great blog site with helpful hints.
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    The what, where,how, who, why?
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    Great tips on video resumes. How to make them as well as why they help.
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    Video resumes are different than a Typical resume because you're actually the one in front of the camera and speaking about who you are and what you do. This is a lot different and I would say harder then writing your information on a piece of paper. But the advantages of this are they can see you for who you really are and not what's written on a piece of paper. A disadvantage of this is that you have to make sure you pin point your audience is and that can be difficult at times. When writing something on a paper it's easy to address certain people but when you are actually in front of someone or in front of a camera you have to work a little harder to present yourself in the right way.
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    this website gives good tips on how a video resume would be helpful and tips on how to create a video resume
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    This is a great resource that gives tips on video resumes
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    This website had a lot of information regarding video resumes. It had the basics, good tips, and great resources to other sites that can help you promote your video resume such as myworkster and LinkedIn.
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    This website gives tips on how to act while on camera, what to wear, where to upload the video for the best outcome and how to promote it.
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    This site provides helpful tips and how to create a video resume.
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    This website talks about what video resume is about , how a video resume can help, tips that will help you prepare a professional video resume and how to promote your video resume by including a link to it in your professional profiles on career networking sites like myworkster, jobster or linkedIn.
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    This site is helpful because it explains and link out to other sites on how to create a video response. It also explains how you can benefit from a video resume.
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    -dress nice -dont talk too fast -3 min max -rehearse -keep it to professional, not personal -remember to thank at the end -look at camara -include a link to a video resume at the end of real resume
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    Tips about viedo resumes and how they do and dont help get you an interview
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    This website provides useful information about video resumes. I liked that it provided tips that will help us prepare when making a video resume. The tip I thought was important was making sure to keep the video short. It also provided a list of "don't"s. I like that it mentioned not to mix one's personal life with the professional one. I thought this was important especially because we are googling ourselves as part of our HW for Deadline #11.
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    This website is very helpful when it comes to building up your resume.  It gives you tips on what you should include to have chances on getting an interview and what not to do.  It also tells you where to upload your video and how to promote your video.  
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    This site list tips on how to create a resume video. Where to post your video resume. Also, why to create a resume video.
Jordin Mitton

D#8 HW#4: How Social Media Has Changed Us - 0 views

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    This an article explaining how social media has changed us in many ways. It splits up the ways into categories, and gives full explanations of how media has affected us in each area of category. It even states how social networks has helped kids get more involved with politics.
James (Mitch) Thompson

(D7, H1) Link 2: Digital History - 0 views

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    This site is of interest as it seeks to compile and make available a complete collection of historical documents, sorted and organized by area of academic or topical interest. Such a project is a prime example of the utility of a networked information age - students and teachers alike have direct access to primary source materials rather than depending on the analyses of others. Being physically distant from an important work is no longer a barrier to access. While not purely a link dedicated to the process of documentation, I think this is a valuable inclusion as an example of the power of digital documentation as an assistant to our own documentation.
Victoria Burch

D#9, HW#3 -WordLingo New Media - 0 views

  • New media rely on digital technologies, allowing for previously separate media to converge. Media convergence is defined as a phenomenon of new media and this can be explained as a digital media.“
  • he most prominent example of media convergence is the Internet, whereby the technology for video and audio streaming is rapidly evolving. The term convergence is disputed, with critics such as Lev Manovich pointing out that the 'old' medium of film could be seen as the convergence of written text (titles and credits), photography, animation and audio recording
  • New Media has become a significant element in everyday life. It allows people to communicate, bank, shop and entertain. The global network of the Internet, for instance, connects people and information via computers.[3] In this way the Internet, as a communication medium of New Media, overcomes the gap between people from different countries, permitting them to exchange opinions and information. Diverse means for this exist even within the context of the Internet, including chat rooms, Instant Messaging applications, forums, email messaging, online video and audio streaming and downloads, and voice-over-internet telecommunications. New Media is defined not only as a communication tool, but also as a tool for the commercial exchange of goods and services.[
  • ...16 more annotations...
  • transition to new media has seen a handful of powerful transnational telecommunications corporations who own the majority achieve a level of global influence which was hitherto unimaginable.
  • new media follows the logic of the postindustrial or globalised society whereby 'every citizen can construct her own custom lifestyle and select her idology from a large number of choices. Rather than pushing the same objects to a mass audience, marketing now tries to target each individual separately.'
  • "virtual communities" are being established online and transcend geographical boundaries, eliminating social restrictions. Rheingold (2000) describes these globalised societies as self-defined networks, which resemble what we do in real life. "People in vi
  • rtual communities use words on screens to exchange pleasantries and argue, engage in intellectual discourse, conduct commerce, make plans, brainstorm, gossip, feud, fall in love, create a little high art and a lot of idle talk"
  • New Media has been used extensively by social movements to educate, organize, share cultural products of movements, communicate, coalition build, and more.
  • New media can be defined not only as things you can see such as graphics, moving images, shapes, texts, and such. It is also things that cannot be seen, such as a Wi-Fi connection. Like radio or electricity, no one can see the Wi-Fi waves in the air floating through the air. But the Wi-Fi concept can be considered new media. So new media can be either concept-based, refer to a solid object, or both.
  • Any individual with the appropriate technology can now produce his or her online media and include images, text, and sound about whatever he or she chooses. [27] So the new media with technology convergence shifts the model of mass communication, and radically shapes the ways we interact and communicate with one another.
  • even some forms of digitized and converged media are not in fact interactive at all
  • "the global interactive games industry is large and growing, and is at the forefront of many of the most significant innovations in new media" (Flew 2005: 101). Interactivity is prominent in these online computer games such as World of Warcraft and The Sims. These games, developments of "new media", allow for users to establish relationships and experience a sense of belonging, despite temporal and spatial boundaries. These games can be used as an escape or to act out a desired life. Will Wright, creator of The Sims, "is fascinated by the way gamers have become so attached to his invention-with some even living their lives through it" [30]. New media have created virtual realities that are becoming mere extensions of the world we live in.
  • The advertising industry has capitalized on the proliferation of new media with large agencies running multi-million dollar interactive advertising subsidiaries. In a number of cases advertising agencies have also set up new divisions to study new media. Public relations firms are taking advantage of the opportunities in new media through interactive PR practices.
  • New media can be seen to be a convergence between the history of two separate technologies: media and computing.
  • new media can now be defined as "graphics, moving images, sounds, shapes, spaces, and texts that have become computable; that is, they comprise simply another set of computer data.
  • Flew (2002) stated that as a result of the evolution of new media technologies, globalisation occurs. Globalisation is generally stated as "more than expansion of activities beyond the boundaries of particular nation states".[6] Globalisation shortens the distance between people all over the world by the electronic communication (Carely 1992 in Flew 2002) and Cairncross (1998) expresses this great development as the "death of distance". New media "radically break the connection between physical place and social place, making physical location much less significant for our social relationships" (Croteau and Hoynes 2003: 311).
  • Old media
  • involve analog processes
  • as opposed to new media which sample media as a numerical representation in binary code.
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    This is the best article I've found for this topic. It discusses new media in relation to Manovich's article AND actually interrelates Flew's virtual communities article too! I thought that was pretty cool. It also gives examples of what new media is, and how it is affecting our communities through globalization and social change
James (Mitch) Thompson

(D12,H5) Link 1 - Is it time to make a video resume? - 0 views

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    This blog on the business network raises some good points about the merits of video resumes. It asks relevant questions about the purpose and benefits of the system, and also offers some cautions to take when creating one.
jason richard

Starz website - 0 views

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    Starz (and other television network sites) provide a number of services for customers; they give you the option to watch missed episodes, engage in conversation about the program, and connect with others who have common interests.
Leslie Lopez

Deadline #6- HW#6- 10 Tips to Improve Your WordPress Theme - WPShout.com - 1 views

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    10 Tips to Improve Your WordPress Blog
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    I like that this page talks about make the blog easy to navigate through when going through the different posts. It also wants the users to make use of the tasks bars to allow for more sophisticated use of navigation through all your pages. The webpage also suggests linking out to other social networking devices like Facebook, twitter, or widgett.
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    This site looks like a great resource for making improvements to your blog.
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    I really like this site, too! I need to spend more time improving my blog. Yours looks really nice!!
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    I like this website because it has information on improving the design of you blog
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    This is a website that gives us 10 tips on making out WordPress blog better. It shows me many different things that I didn't even know I could do to my blog.
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    This was a helpful website because it provided tips on improving the theme of the blog. It also provided codes such as for adding multiple widgets. I thought this was helpful because our homework asks us to add widgets.
Michael Wheeler

New media - Wikipedia, the free encyclopedia - 0 views

  • New media is a broad term in media studies that emerged in the later part of the 20th century. For example, new media holds out a possibility of on-demand access to content any time, anywhere, on any digital device, as well as interactive user feedback, creative participation and community formation around the media content. Another important promise of New Media is the "democratization" of the creation, publishing, distribution and consumption of media content.
  • Most technologies described as "new media" are digital, often having characteristics of being manipulated, networkable, dense, compressible, and interactive.[1] Some examples may be the Internet, websites, computer multimedia, computer games, CD-ROMS, and DVDs.
  • Although there are several ways that New Media may be described, Lev Manovich, in an introduction to The New Media Reader, defines New Media by using eight simple and concise propositions:[4]
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  • New Media versus Cyberculture -
  • New Media as Computer Technology Used as a Distribution Platform
  • New Media as Digital Data Controlled by Software
  • New Media as the Mix Between Existing Cultural Conventions and the Conventions of Software
  • New Media as the Aesthetics that Accompanies the Early Stage of Every New Modern Media and Communication Technology
  • New Media as Faster Execution of Algorithms Previously Executed Manually or through Other Technologies
  • New Media as the Encoding of Modernist Avant-Garde; New Media as Metamedia
  • New Media as Parallel Articulation of Similar Ideas in Post-WWII Art and Modern Computing
  • he Zapatista Army of National Liberation of Chiapas, Mexico were the first major movement to make widely recognized and effective use of New Media for communiques and organizing in 1994
  • New Media has also found a use with less radical social movements such as the Free Hugs Campaign. Using websites, blogs, and online videos to demonstrate the effectiveness of the movement itself. Along with this example the use of high volume blogs has allowed numerous views and practices to be more widespread and gain more public attention
  • New Media has also recently become of interest to the global espionage community as it is easily accessible electronically in database format and can therefore be quickly retrieved and reverse engineered by national governments. Particularly of interest to the espionage community are Facebook and Twitter, two sites where individuals freely divulge personal information that can then be sifted through and archived for the automatic creation of dossiers on both people of interest and the average citizen.[
  • The new media industry shares an open association with many market segments in areas such as software/video game design, television, radio, and particularly movies, advertising and marketing, through which industry seeks to gain from the advantages of two-way dialogue with consumers primarily through the Internet.
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    wikipedia definition of new media, with a few examples of new media vs traditional media.
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    The wiki page has everything one would need to get a brief overview of what new media is. Within the site it gives all the different definitions of new media and how it affects people.
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    This webpage made me understand more about new media in terms that it talks about new media being interactive. I didn't get that from Manovich's artice.
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    I felt like this website gave a good simple explanation and it also provide examples of the history and the applications of new media.
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    This was the best website i found because I was honestly confused after reading the article so this breaks it down in less than 20 something pages and makes it easier to understand it explains everything there is to know about new media. 
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    Page full of information on new media (wikipedia) 1 History 2 Definition 3 Globalization and new media 4 As tool for social change 5 National security 6 Interactivity and new media 7 Industry 8 Youth and new media 9 See also 10 References 11 Further reading
Victoria Burch

D#12, HW#3 - Does a New Website Hold the Secret to Great Customer Service? - 0 views

  • the trend with big companies has been to outsource and mechanize and it's getting ever harder to get through to a live person who knows as much as you do about the problem you're trying to get help with. We're creating a kind of social network designed for companies and customers to communicate with each other.
  • Your best customers know more about the product than many people who work inside the company -- certainly more than most of the low-paid, call center people who are reading from a script.
  • When customers start to converge and talk, for many companies this is gold -- real engagement with current or future customers.
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    This is an interview with Thor Muller, CEO of GetSatisfaction.com. Muller discusses the importance of customer service and how it is replacing outsourcing. He talks about how it's much easier for people to discuss their problems are quickly read about them through forums on the internet vs. waiting on hold with customer service. He discusses both the benefits to the companies, as well as, the customers'. 
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