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The Morning Download: Kohl's Takes Digital Wallet Beyond Payments - The CIO Report - WSJ - 0 views

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    Kohl's has redesigned its website and mobile apps, implemented Oracle Corp. systems to handle inventory and pricing, and is testing a new point-of-sale system. It also has rolled out "buy online, pick up in store" options at some stores, and is shipping products from about 800 locations. Eventually, Kohl's may look to integrate its loyalty program with its payments systems. The company has built systems that will take different kinds of payments and integrate with other mobile wallets in the marketplace.
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Nearly 90% of consumers rank service as important to retail experience | MyCustomer.com - 0 views

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    Coverage of the Global research press release.
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Great Expectations | Retail Systems - 0 views

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    This article focuses on the UK launch of the global research. The piece appears on page 49 of the magazine.
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Price tops in-store experience in shopping decisions | Just-Style.com - 0 views

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    Coverage of the Evolution of Experience Retailing research where the journalist attended the UK launch event.
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Time To Get Personal | Internet Retailing - 0 views

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    Feature article focusing on how data can deliver actionable insights into customer wants and preferences. The article also includes comments from Sarah Taylor.
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Financials - How e-retailers boosted holiday sales - Internet Retailer - 0 views

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    Stacey Shulman, chief information officer and head of e-commerce for American Apparel: "We had anticipated four times the traffic from Cyber Monday 2011, but we ended up with 20 times the traffic," she says.
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For Over 50% of Consumers, Multi-Channel Shopping Now the Norm | Retail Trends | RIS Ne... - 0 views

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    ... If you think enthusiasm for newer channels is turning the store into a quaint relic of a bygone era, think again. Three-quarters of surveyed consumers say they go to the store to see the product prior to purchase, and 44% go when they need the product right away.
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