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Oracle has opened a fully functional data centre in Canada in order to satisfy the demand for data sovereignty. To help customers achieve the benefits of cloud, the Canadian data centre will support Oracle Human Capital Management Cloud (Oracle HCM Cloud), Oracle Enterprise Resource Planning Cloud (Oracle ERP Cloud), and Oracle Customer Experience (CX) Cloud applications.

Oracle has opened a fully functional data centre in Canada in order to satisfy the demand for data sovereignty. To help customers achieve the benefits of cloud, the Canadian data centre will support Oracle Human Capital Management Cloud (Oracle HCM Cloud), Oracle Enterprise Resource Planning Cloud (Oracle ERP Cloud), and Oracle Customer Experience (CX) Cloud applications.

Oracle has opened a fully functional data centre in Canada in order to satisfy the demand for data sovereignty. To help customers achieve the benefits of cloud, the Canadian data centre will support Oracle Human Capital Management Cloud (Oracle HCM Cloud), Oracle Enterprise Resource Planning Cloud (Oracle ERP Cloud), and Oracle Customer Experience (CX) Cloud applications.

Oracle Commerce Cloud is designed to offer online merchants "simplicity, quick time-to-market and shorter implementation cycles," said Ian Davis, Senior Director of Product Management for Oracle Corporation, in an interview with Retail TouchPoints.

...The new tool, built for the Oracle Public Cloud, is part of Oracle's Customer Experience (CX) applications portfolio. "It's rare that a retailer just wants to discuss commerce by itself," Ian Davis, senior director of product management for Oracle Commerce, told Chain Store Age. "They want to discuss social media, marketing, customer service and sales." Oracle Commerce Cloud's SaaS infrastructure allows online businesses to launch responsive storefronts across desktop and mobile devices. Pre-integrated core commerce features include search / navigation, recommendations, promotions, reporting, payments, design templates and SEO. A unified experience management console enables catalog, content, design and merchandising management. Responsive design and HTML5 user interfaces let users build additional functionality or develop integrations that connect Commerce Cloud with other systems while also allowing consumption for third-party development efforts. "We use an API-first development approach," said Davis. "Exposing APIs makes the solution easy to use." Davis also commented on Commerce Cloud's capabilities to seamlessly fit into retailers' business-to-business efforts, as well as their business-to-consumer markets....

Cross-channel experiences are vital to customer experience. Recent customer experience studies of retail executives - by Oracle Corp. and Tata Consultancy Services - show that to 50% and 47% of respondents, respectively, cross-channel experiences are vital to providing overall customer experience.