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Narelle Absolom

HyperOffice - 2 views

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    HyperOffice is an online collaboration suite that is designed for the small to medium sized business. The catchphrase is "collaboration made simple" and one of the advantages of HyperOffice is that it is entirely web based, meaning that no major IT infrastructure or expertise is needed to utilise it in your business [1]. Features of the Collaboration Suite include business email service (web based), online calendar, task manager, online document management, online contact management, custom online portal, intranet/extranet publishing, plus a range of supporting tools such as online database management, polls, discussion boards and a project management tool [2]. The service is mobile device supported and can also synchronise with Outlook, to leverage existing communication applications. It is both Windows and Mac compatible. HyperOffice staff have 10 years experience providing online collaboration [3] and a wide range of clients are presented for reference, which builds credibility in the product [4]. It has also been met with favourable criticism by a number of reviewers [5] [6] [7]. A free 30 day trial if available, after which pricing depends on extended product features and the number of users e.g. Collaboration Suite for 100 users is $6239.90 per year and includes 12.5GB online document storage hosting [8]. This is an affordable solution for small and medium sized businesses that do not have the expertise or budget to implement larger enterprise communications and collaboration tools.
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    References [1] HyperOffice. (2010). Boost Productivity with Total Collaboration! Retrieved April 11, 2010, from http://www.hyperoffice.com/collaboration-suite/ [2] HyperOffice. (2010). Homepage. Retrieved April 11, 2010, from http://www.hyperoffice.com/index.php [3] HyperOffice. (2010). Press Coverage. Retrieved April 11, 2010, from http://www.hyperoffice.com/in-the-news/ [4] HyperOffice. (2010). Clients. Retrieved April 11, 2010, from http://www.hyperoffice.com/clients/ [5] Mendelson, E. (2006). HyperOffice. PCMag.com. Retrieved April 11, 2010, from http://www.pcmag.com/article2/0,2817,1954116,00.asp [6] Needleman, R. (2006). HyperOffice takes on Outlook and Exchange. Cnet news. Retrieved April 11, 2010, from http://news.cnet.com/8301-17939_109-9664455-2.html [7] Online Document Management. (2008). HyperOffice Review. Retrieved April 11, 2010, from http://www.onlinedocumentsharingreviews.com/blog/10-hyperoffice-review [8] HyperOffice, (2010). Pricing. Retrieved April 11, 2010, from http://www.hyperoffice.com/pricing/
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    HyperOffice, launched in 1998 and powered by Ajax and other Web 2.0 technologies, [1] is an award-winning, cloud-computing software-as-a-service (SaaS) [2] offering a suite of online collaboration and communication tools specifically targeted at the small-to-medium enterprise (SME). Users collaborate online through dedicated virtual workspaces to share documents, contacts, calendars and projects from any computer or mobile phone both in and out of the office. [3] One of the key differentiators of HyperOffice is its exceptional ability to create a branded or customised portal in your existing website that allows clients to be directly linked through a log-in to those specific areas of your business that they deal with. This is a seamless process and the branding is independent of any reference to HyperOffice. No specialist expertise is required as you can use the HyperOffice Publisher or HTML editor to achieve a professional result. [4] HyperOffice has recently released its Beta HyperSynch feature enabling "iPhone, Droid, Blackberry, mobile phones and other wireless devices to connect, to update and synchronise Outlook email, contacts, calendars, projects tasks and corporate networks via over-the-air updates" [5] As a further enhancement to the product, HyperOffice embedded a 'Skype-Me' icon next to their contact list, in the Shared Contact Manager, and as a result allowed HyperOffice users to contact each other directly using the Skype service and avoid the cost of traditional phone charges. This has seen HyperOffice's sales increase dramatically on a global basis by leveraging off the free and low-cost options of the Skype communications and collaboration application. [6] HyperOffice has also expanded its operations and product distribution into Europe, the Middle East and Africa (EMEA) which will result in enhanced opportunities for collaboration with small-to-medium-enterprise (SME) businesses in these areas further underpinning Hy
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    References: [1] 'HyperOffice expands global marketing channels for cloud-computing collaboration suite; VNC to distribute new edition of software-with-services business tools to EMEA resellers, partners, customers'. Retrieved from URL: http://it.tmcnet.com/news/2010/04/06/4711839.htm [2] Hamilton, D. (2010). 'Cloud collaboration suite HyperOffice Expands Global Marketing Channels in EMEA". Web Host Industry Review. Retrieved from URL: http://www.thewhir.com/web-hosting-news/040610_Cloud_Collaboration_Suite_HyperOffice_Expands_Global_Marketing_Channels_in_EMEA [3] HyperOffice. Retrieved from URL: http://clients.hyperoffice.com/ [4] HyperOffice. Retrieved from URL: http://www.hyperoffice.com/portal-customization/ [5] HyperOffice; HyperSynch Connects iPhone, Droid, Blackberry, Windows Mobile Phone Users to Email, Contacts, Calendars, Projects, Data, Tasks and Corporate Networks. (2010, March). Computer Weekly News,302. Retrieved from ProQuest Computing. (Document ID: 1984904381). [6] HyperOffice; HyperOffice Wins Skype for Business Competition. (2009, September). Computer Weekly News,175. Retrieved from ProQuest Computing. (Document ID: 1855792061) [7] HyperOffice. Retrieved from URL: http://clients.hyperoffice.com/training-and-support
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    HyperOffice is a software as service company offering hosted intranet solutions. The services offers various business oriented tools allowing information, and communication throughout an organisation. Employees can use the service to collaborate on projects and there are many customisation options (HyperOffice, 2010). HyperOffice has many features. These include the desktop which reports on things that may be of interest. It is essentially a dashboard. User-specific features include a calendar (personal and organisation wide). Documents manager, contacts, tasks, bookmarks, notes and reminders. HyperOffice also has features for groups within a company that may be used by teams or setup for specific projects. The document manager in particular has inbuilt version control where all copies of a file are saved as edited versions of the file is uploaded and this allows changes that go in the wrong direction to be rolled back to prior versions. Many of the same features available for personal use are available for groups along with the addition of forums, and voting. Specific to collaboration, HyperOffice can facilitate online meetings and collaborative management of databases. The database feature in particular is very similar to Microsoft Access in functionality in that it allows not only for tables and user permissions but also customs input methods in the way of forms and custom views to show data in the manner which suites it most (HyperOffice, 2010).
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    HyperOffice Review. (2008, July 2). Retrieved April 20, 2010, from Online Document Management: Review Online Document Collaboration & Document Sharing: http://www.onlinedocumentsharingreviews.com/blog/10-hyperoffice-review HyperOffice. (2010). Boost Team Productivity Total Productivity. Retrieved April 20, 2010, from HyperOffice: http://www.hyperoffice.com/collaboration-suite/
louwnaw

Commenting on SharePoint as discussed by Craig - 2 views

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    Commentary by Louwna. Posted to Diigo on: 1/4/2010 http://sharepoint.microsoft.com/Pages/Default.aspx from a discussion by Craig on 31/03/2010 As recent as November 2009, Microsoft was warning businesses about security, privacy issues specially differing jurisdiction when considering cloud computing as a means of collaboration. "Privacy protections are essential to building the customer trust needed for cloud computing and the internet to reach their full potential." Stafford warns that a lot of cloud computing services don't have their own infrastructure but rent from others. This will necessarily be the smaller companies. Customers of SharePoint can be assured that "sophisticated controls for securing company resources" have been thoroughly integrated into the product as it is backed by years of research from Microsoft. (Stafford, P. 2009) SharePoint encourages 3rd party developers to develop custom modifications or to incorporate SharePoint into existing collaboration software. Microsoft Sharepoint 2010 Social Fest was a, 'competition by invite', to ten, cloud-collaboration, IT companies who each came up with some unique new way of utilizing SharePoint into their own collaborative platforms. SharePoint has a built in editor that allows some customization. SharePoint 2010 will provide deeper integration with Office 2010 soon to be available for retail sales. This version of Office will support Office Web Apps coming with Office 2010. Online support called "SharePoint Online Services" is already supporting more than a million users on line. Microsoft promises; "We're going to be more Internet-focused and cloud focused than ever before." ( Johnston, S.J. 2009) (Stafford, P. 2009) Retrieved on 31/03/10 from: no
Jill Perry

Google Docs - 8 views

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    Google Docs is a free application provided by Google in which team members can collaborate online for free. Google Docs offers the ability to create documents, spreadsheets and presentations online. Google Docs offers you the ability to share your documents with whoever you choose and has different settings depending on your needs. You can set the file to either be viewed by other people and or edited as well. One of the advantages of an application such as Google docs is that you have no need to download or upload data. Online storage also reduces the risk of loss of data due to computer crashes. Google Docs offers a number of export options and formats which you can save your files in. Google.com states that they offer "DOC, XLS, CSV, ODS, ODT, PDF, RTF and HTML formats." Online collaboration can take place in real time so that employees can automatically follow the changes and or contribute. Murray, 2010, Describes Web 2 applications such as Google Docs as "Web 2.0 technologies can be modified, remixed, adapted, and displayed in a multitude of variations, allowing for highly customizable workflows to be developed with little effort." Dekeyser and Watson state that "We found the interface to be very usable, effective, and efficient. In addition, setting up collaboration with colleagues proved to be exceedingly simple. We suggest that Google Docs is an excellent platform for ad hoc collaboration on document creation." Overall Google docs is an excellent option for a free collaboration tool that will allow you to operate anywhere. Google is currently improving Google Docs with new features such as being able to upload any file and language translation. Google States that "We're still working to make Google Docs a better place, and we're listening closely to your suggestions".
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    References: Dekeyser, S., & Watson, R. (n.d.). Extending Google Docs to Collaborate on Research Papers. Google. Retrieved April 10, 2010, from http://74.125.155.132/scholar?q=cache:M0i6zuhvc7AJ:scholar.google.com/+google+docs&hl=en&as_sdt=2001 Google Docs. (n.d.). Google. Retrieved April 10, 2010, from http://www.google.com/google-d-s/whatsnew.html Google Docs Tour. (n.d.). Google. Retrieved April 10, 2010, from http://www.google.com/google-d-s/intl/en/tour1.html Murray, A. (2008). Electronic Resource Management 2.0: Using Web 2.0 Technologies As Cost-Effective Alternatives To An Electronic Resource Management System. Journal of Electronic Resources Librarianship, 20(3), 156-168. Retrieved April 9, 2010, from the Routledge Informa Ltd database.
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    GOOGLE DOCS www.docs.google.com Google Docs is a collaborative software tool created by Google that allows users to work together collaboratively by giving them the ability to store, share and edit documents and projects over the internet (Google Docs. 2010). All users require to access Google Docs is a Google Gmail account, a computer, and an internet connection. Once accessible, users are able to commence sharing and collaborating on their project, whether that is a document, presentation, spreadsheet, drawing or form. Projects able to be created from Google Docs or uploaded from the users current files (PC World. 2010). Tasks such as project management is made easy with Google Docs (Brighthub.com. 2008) as project documents can easily be shared with other users via email invitation link with tracking of users additions and deletions to documents is made simple with the Google Docs interface. The email invitation link also allows the document owners and users to control the accessibility of the documents being collaboratively worked on. Google Docs are a valuable resource for both personal and business users due to users ability to access documents and collaborate on these documents with their peers from anywhere throughout the world as long as there is an internet connection. Users do not require any digital storage equipment such a usb drives or CD Roms etc as all Google Docs data is stored online. REFERENCES Google Docs, (2010). "Getting to know Google Docs" . Retrieved 15 April 2010, From http://docs.google.com/support/bin/answer.py?hl=en&answer=49008 PC World (2010). "Work smarter with online collaboration tools". Retrieved 10 April 2010, From http://www.pcworld.com/businesscenter/article/191048/work_smarter_with_online_collaboration_tools.html Brighthub.com (2008) Project Management with Google Docs" Retrieved 9 April 2010 from http://www.brighthub.com/internet/google/articles/17713.aspx
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    Google Docs is a cloud service that allows users to import, export, upload and share documents, drawings, flowcharts, presentations, and spreadsheets. It is useful for both personal and corporate application, given the ability to share and collaborate freely without the need for standalone software or a requirement to carry storage devices [1]. All you need is a Google account (for example, your existing Gmail account) [2]. The service has evolved since its early days of just being for documents and spreadsheets, with some tech experts suggesting Google Docs is well placed to compete with the next version of Microsoft Office [3]. Some of the new features include better search and sharing [3] [4], and a new document editor [5]. Google Docs is great for collaborating online with team members or friends when the need arises to work on a shared file. However, it is important to note that use of cloud computing such as Google Docs does run the risk of losing control of one's information, as well as other security issues [6]. There have also been concerns over whether Google owns all content uploaded, shared and created via its services and applications. The terms and conditions suggest that while the content is yours, Google reserves the right to alter and use it as they see fit (see [7] for further discussion). Despite these possible downsides, Google Docs is proving popular in the corporate arena, with some reports demonstrating an increase in the use of Google Docs over internal networked solutions [8].
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    References [1] Albanesius, C. (2010). Google Docs Adds Cloud Storage For Any File. PCMag.com. Retrieved April 9, 2010, from http://www.pcmag.com/article2/0,2817,2357996,00.asp [2] Jones, S. (2007). Google Docs & Spreadsheets (Beta). PC Authority. Retrieved April 9, 2010, from http://www.pcauthority.com.au/Review/71792,google-docs--spreadsheets-beta.aspx [3] Lytle, M. (2009). Google Docs gear up to take on MS Office 2010. TechRadar.com. Retrieved April 9, 2010, from http://www.techradar.com/news/internet/web/google-docs-gear-up-to-take-on-ms-office-2010-617724 [4] Bangaru, V. (2009). Pardon our Dust. The Official Google Docs Blog. Retrieved April 19, 2010, from http://googledocs.blogspot.com/2009/07/pardon-our-dust.html [5] Belomestnykh, O. (2010). A rebuilt, more real time Google documents. The Official Google Docs Blog. Retrieved April 19, 2010, from http://googledocs.blogspot.com/2010/04/rebuilt-more-real-time-google-documents.html [6] Brodkin, J. (2008). Gartner: Seven cloud-computing security risks. InfoWorld. Retrieved April 19, 2010, from http://www.infoworld.com/d/security-central/gartner-seven-cloud-computing-security-risks-853 [7] Absolom, N. (2009). Google Terms of Service Explained! Retrieved April 19, 2010,
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    [8] Achohido, B. (2009). Microsoft Prepares Office Web Apps, But Popularity of Google Docs Loom. Inside Tech. Retrieved April 19, 2010, from http://insidetech.monster.com/news/articles/6001-microsoft-prepares-office-web-apps-but-popularity-of-google-docs-loom-
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    Commentary on specific collaborator features of Google Docs Google Docs is a great document editor and word processor alternative to Microsoft Word which makes collaboration on a document easy. Before the introduction of Google Docs, you were required to send documents around via email, hover over your colleagues back or ensure that only one of you were editing the document at a time and still require a method to ensure the document is going in the direction desired. Then Google Docs introduced the ability to have more than one person edit a single online document in much the same way as a wiki. You would edit, save, refresh, see and take into account your partners' edits who would then repeat the same process. Recently Google Docs has adopted a feature from another Google product, Wave, something that had been present in the Docs spreadsheet application for a while but absent from Google Docs Document, Presentation and Drawing. Google Docs introduced real time collaborative editing (Rochelle, 2010). Real time collaborative editing allows two or more people to work on a single document simultaneously and instantly see the changes each other is making (Rochelle, 2010). To aid this Google Docs integrates a chat feature (Rochelle, 2010) and comments. Chat allows real time communication outside the document but in the same window maintaining focus. Comments allow commentary on specific parts of a document to be made. Useful when you want to suggest a change but are not entirely sure or you dislike the change your colleague has just made. Unlike chat, the contents of comments stay put between edits, allowing notes be to left for when another person is editing the document.
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    Google Docs also integrates version tracking for documents allowing you to see which changes were made by who and when (Ross, 2009). The ability also exists to revert to previous revisions of a document (Google, 2010) in case you make a mistake or a decision does not pan out. These revisions are created during auto-save and when you specifically save (automatic on exit of a document). Google. (2010). Tools: Revision history. Retrieved April 21, 2010, from Google Docs Help: http://docs.google.com/support/bin/answer.py?hl=en&answer=92199 Gralla, P. (2010, April 22). Google Docs better; ready to take on Office? Retrieved April 22, 2010, from BusinessWeek: http://www.businessweek.com/idg/2010-04-22/google-docs-better-ready-to-take-on-office-.html Rochelle, J. (2010, April 12). A new Google Docs. Retrieved April 20, 2010, from Google Docs Blog: http://googledocs.blogspot.com/2010/04/new-google-docs.html Ross, G. (2009, August 10). Google Docs Review. Retrieved April 20, 2010, from Notebook Review: http://www.notebookreview.com/default.asp?newsID=5281&review=google+docs+review
meryl olait

Huddle | Project Management Software, Online Collaboration and Document Sharing - 16 views

  • Collaborate privately on multiple projects with unlimited users
  • Upload large (up to 2GB!) files, manage versions and get work approved
  • Create, view and edit documents and spreadsheets inside your browser
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  • Integrated web & phone conferencing
  • Easily track tasks, deadlines and milestones with our project management software
  • Whiteboards and discussion forums keep ideas and conversations in one place
  • Huddle.net named as one of BusinessWeek’s fifty tech start ups you need to know
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    Huddle is a secure, affordable, online project management tool that is fully customisable with a range of dashboard widgets and tools that can be turned on or off to meet a specific project's needs [1]. Users can upload large 2GB files and a team can be made up of an unlimited number of users [2]. Online conferences, or face-to-face meetings can be added to the dashboard's calendar and individual or group tasks can be added or allocated [3]. Huddle allows users to work on MS Word and Excel files online, with automated versioning and audit trails. Files can be set up with custom access (permission) levels according to the team leader's requirements. Automated emails can be customised to notify teams and team-leaders of calendar events, versioning and file changes [3]. Web conferencing and desktop sharing can be implemented via the live.huddle.net interface [4]. Huddle has provided a collaborative business solution for government, enterprise, IT, marketing, retail, manufacturing, charity and education sectors. Case studies from big and small companies attest to the benefits of using Huddle [5]. Toshiba, Nokia, UNICEF & Harvard University have enjoyed the benefits of using Huddle's collaborative capabilities and Huddle is free for registsered charities [6]. Huddle's intuitive, user friendly interface makes project collaboration easy, even for users with no prior experience in the field of project management, and its free iPhone application makes it even easier for users to contribute when they are out of the office [7]. -------------------------------- see References below
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    References [1] Ninian Solutions Ltd. (2010). 'Project Management Software, Online Collaboration and Document Sharing ~ Huddle'. Retrieved March 27, 2010 from https://www.huddle.net/ [2] Smith, T. (2008). 'Review: Huddle online collaboration software - Personal Computer World'. Personal Computer World. Retrieved March 27, 2010 from http://www.pcw.co.uk/personal-computer-world/software/2228375/review-huddle-online [3] Ninian Solutions Ltd. (2010). 'Enterprise Collaboration Tools ~ Huddle'. Retrieved March 27, 2010 from http://www.huddle.net/what-is-huddle/huddle-for-enterprise/ [4] ubergizmo. (2009). 'Huddle Collaboration Tool - New Version'. Retrieved March 28, 2010 from http://www.ubergizmo.com/15/archives/2009/04/huddle_collaboration_tool_new_version.html [5] Ninian Solutions Ltd. (2010). 'Case studies ~ Press Releases ~ Huddle'. Retrieved March 28, 2010 from http://www.huddle.net/press/case-studies/ [6] Ninian Solutions Ltd. (2010). 'Huddle for Charities ~ Business Solutions ~ Huddle'. Retrieved March 29, 2010 from https://www.huddle.net/business-solutions/huddle-for-charities/ [7] Reisinger, D. (2009). 'Huddle adds collaboration features, iPhone app'. CNet News. Retrieved March 28, 2010 from http://news.cnet.com/8301-
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    Box.net (2010) and Huddle.net (2010) seem to offer the same kind of features and all the sources seem reliable. Huddle offers a few more perks than Box.net, in that it has a dashboard with everything that needs to be done on one screen; this is vital for keeping employees in the loop and keeping productivity at its high. For a business that has multiple employees spaced out over a wide geographical rage, Huddle.net has a built in web conferencing aspect which allows everyone to view presentations as if they were all in the same room. Huddle.net offers features that are found in Box.net and Radvision's (2010) SCOPIA Desktop. Real world case studies offered by Huddle.net prove valuable when it comes time for that decision to be made on what product to use. This addresses how Huddle.net can be implemented into a running business, with minimal overhead and disruption. Both Box.net and Huddle.net allow for synchronous and asynchronous communication and collaboration. This is good for employees in different time zones or for those who are on the move. Prices of cause will vary depending on the size of the business and the services it offers. With a list of well accredited names on board, it seems Huddle will be best suited for an all-in-one online collaboration tool and is suitable for this project. References: Box.net (2010). Complete List of Features Retrieved March 30, 2010, from http://www.box.net/features/complete_list huddle.net (2010). Take the Tour Retrieved March 30, 2010, from https://www.huddle.net/take-the-tour/ radvision.com (2010). SCOPIA Desktop Video Conferencing Retrieved March 30, 2010, from http://www.radvision.com/Products/Video-Products/Desktop-Video-Communications/
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    Originally suggested by Meryl Olait http://groups.diigo.com/group/net-308-at-oua/content/user/merylolait on: 29/3/2010 .http://venturebeat.com/2007/11/13/huddle-another-online-collaboration-system-for-businesses/ This review is from VentureBeat; a site that covers news and profiles about innovation companies. According to this investment review in 2007, Huddle received US$4million from Eden Ventures; an investment company of "serial entrepreneurs with strong seed investment track record, creating business of lasting value." Huddle's mission statement is "to be the world's best online B2B collaboration platform" Huddle's target market is the corporate market with a impressive list of corporate customers; Boots, Panasonic, Nokia, Kerry Ingredients, Kia Motors and many more. Important features for companies will be Huddle's ability to store Microsoft Word and Excel documents as well as a online office on iPhone application , intranet, extranet, file sharing, team collaboration and project management tools even when they do not operate within the same firewall. Huddle won the Microsoft SharePoint 2010 Social Fest competition for "Leverage SharePoint into [your] existing product". http://techcrunch.com/2010/02/04/microsoft-sharepoint-socialfest/ Huddle received honourable mention in the ReadWriteWeb Top 10 International Web Products of 2009. http://www.readwriteweb.com/archives/top_10_international_web_products_of_2009.php
meryl olait

BigBlueButton | web-meeting - 11 views

  • open source project
  • our focus is to make the best web conferencing system for distance education
  • BigBlueButton is an open source project that is built on over fourteen open source components to create an integrated web conferencing system that runs on mac, unix, or PC computers.
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  • Using Ubuntu packages, we've made it easy to setup your own BigBlueButton server
  • installation videos, tutorials
  • The presenter can broadcast their desktop for all students to see.
  • voice conferencing supports voice over IP (VOIP) conferencing out-of-the-box. All your students need are speakers and a microphone to participate
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    BigBlueButton is a brand new, free open source web-meeting platform ideally suited to Universities and Colleges for delivering Distance Education [1]. BigBlueButton runs on Mac, Unix and PC computers and desktop integration is available with VMWare, Ubuntu, Debian and RPM packages and Gentoo is currently in development [2]. BigBlueButton utilises 15 open source components and BigBlueButton's Demo shows how easily it supports video, chat and audio conferencing, PDF and PPT slide-sharing, and, Open Office Org files or Microsoft Office document sharing [3] [4] [5]. Three levels of users are moderator, presenter & viewers, the moderator can choose themselves, or others to be a presenter. The class presenter can share their desktop view with the rest of the class and directly message an individual student during a meeting [3]. The BigBlueButton site hosts a variety of tutorial demonstrations so prospective clients can become familiar with this feature-rich package [3]. The Demo page allows vistors to test run the product by joining a Demo Meeting [6]. Whilst BigBlueButton is an web-meeting platform for online conferences, the people from BigBlueButton do not provide hosting. Nevertheless BigBlueButton is easily downloaded and installed onto the education provider's own server space [7]. The package is coded with a clean, lean design that focuses on usability and multiple virtual classrooms can be run from a single BigBlueButton server [8]. Carleton University, Ottawa, Canada use BigBlueButton as a learning envrioment in their 'Systems and Computer Engineering' course [9]. see below for References
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    References [1] BigBlueButton Inc. (2009). 'BigBlueButton - Built for Higher Education'. Retrieved March 30, 2010 from http://bigbluebutton.org/ [2] ritzalam. (2010). 'Release Notes'. Retrieved March 30, 2010 from http://code.google.com/p/bigbluebutton/wiki/ReleaseNotes [3] BigBlueButton Inc. (2009). 'BigBlueButton Demo'. Retrieved March 30, 2010 from http://www.bigbluebutton.org/sites/all/videos/join/index.html [4] BigBlueButton Inc. (2009). 'Open Source Components'. Retrieved March 31, 2010 from http://bigbluebutton.org/components [5] Linux Today. (2010). Open Source Web Conferencing for Distance Education'. Retrieved March 31, 2010 from http://www.linuxtoday.com/developer/2010020200935NWSWRL [6] BigBlueButton Inc. (2009). 'BigBlueButton Demo Server'. Retrieved March 30, 2010 from http://demo.bigbluebutton.org/ [7] Byrne (2010). 'Big Blue Button An Open Source Video Platform'. Retrieved March 31, 2010 from http://www.freetech4teachers.com/2010/03/big-blue-button-open-source.html [8] BigBlueButton Inc. (2009). 'FAQ BigBlueButton Frequently Asked Questions'. Retrieved March 31, 2010 from http://code.google.com/p/bigbluebutton/wiki/FAQ References continued below ...
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    References continued .... [9] Weiss, M. (2009). 'TTMG 5103T Advanced Topics In Telecommunications Technology Management'. Retrieved April 15, 2010 from http://www.sce.carleton.ca/faculty/weiss/courses/TTMG5103/TTMG%205103%20Outline.pdf
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    BigBlueButton is a web conferencing system that is specifically tailored for distance education [1], particularly for universities and colleges to allow high-quality e-learning [2]. It is open source and constantly under development. The system is Flash-based and allows sharing of slides, voice, chat, video and desktops [3]. Generally speaking, the system is well received; however there has been some criticism about the slowness of desktop sharing [4]. The system strongly utilises Open Source methodology by utilising existing apps and code to piece together and present a virtual classroom solution [4]. The use of Open Source can be positive in a corporate sense as it often has a large support community and the ability to conduct one's own development. BigBlueButton does not offer commercial hosting of its service, which is arguably why it is being pitched to universities (given access to considerable resources in the guise of students and IT staff) [5]. This may be a disadvantage in some respects; however a corporate organisation may consider this a better solution to wholly hosted applications, as a stronger level of control is possible. It has been reported that the developers are very hands on in regards to live demos of the product, which is comforting when trying to learn a new piece of software [6], however, the system is very new, which may deter some organisations from utilising until it is more proven.
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    [1] BigBlueButton. (2010). BigBlueButton Blog. Retrieved April 21, 2010, from http://bigbluebutton-blog.blogspot.com/ [2] BigBlueButton. (2010). Homepage. Retrieved April 21, 2010, from http://bigbluebutton.org/ [3] Asterisk Exchange. (2010). BigBlueButton. Retrieved April 10, 2010, from http://www.asteriskexchange.com/listings/165 [4] SetupLinux. (2010). BigBlueButton: Web conference and meeting room review. SetupLinux.com. Retrieved April 10, 2010, from http://www.setuplinux.com/2010/04/bigbluebutton-web-conference-and-meeting-room-review/ [5] Byrne. (2010). Big Blue Button - An Open Source Video Conferencing Platform. Free Technology for Teachers. Retrieved April 10, 2010, from http://www.freetech4teachers.com/2010/03/big-blue-button-open-source.html [6] Lavolette, E. (2010). Push the BigBlueButton. Betsy's Eclection. Retrieved April 10, 2010, from http://betsylavolette.com/?p=928
Christopher Clarke

GoToMeeting - 7 views

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    GoToMeeting is a service from Citrix that facilitates online meetings between multiple people. The service not only allows for audio chat, but also desktop/screen and file sharing (Citrix, 2010). The service supports up to 15 concurrent users in a single meeting. Similar services are available for larger presentations in the form of GoToWebinar and GoToTraining allowing for 100-1000 and 25-200 users respectively depending on the level of service subscribed. At the conclusion of a meeting, GoToMeeting offers the ability to see who attended the meeting and who did not. To protect the security of its subscribers, GoToMeeting and Citrix's other GoTo products use 128-bit AES (Advanced Encryption Standard) end-to-end encryption (Citrix, 2010). This ensures that all communication is only seen by the intended recipients. AES encryption is a proven encryption algorithm and the cipher approved by the NSA (an American intelligence agency) for storing information up to the SECRET level (and TOP SECRET if a 192-bit or 256-bit key is used) (CNSS Secretariat, 2003). GoToMeeting has several competitors. The main competitors appear to be Cisco WebEx and Microsoft SharedView (successor to NetMeeting). However, competition also exists with combinations of free tools that fill the same need once combined. For example, Skype coupled with TeamViewer could be used to accomplish much the same task although not nearly as easy to use in the screen sharing combined with audio conferencing aspect. Citrix. (2010). Features. Retrieved April 12, 2010, from GoToMeeting: http://www.gotomeeting.com/fec/online_collaboration Citrix. (2010). Security & Reliability. Retrieved April 13, 2010, from GoToMeeting: http://www.gotomeeting.com/fec/secure_web_conferencing CNSS Secretariat. (2003,
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    GotoMeeting is a tool which delivers online meetings and webinars. Viewers can watch from anywhere as long as they have access to a computer with internet. There are both meetings and webinars which both provide meeting organizers with the ability to share applications or documents in real time [1]. There is also the ability to record meetings and/or webinars for viewers to watch at their own leisure. GotoMeeting software is for small groups who can all contribute to the meeting as if they were in the one room. Users can either dial in or use voip depending on their requirements. GotoWebinar is ideal for one presenter interacting with up to 1,000 people at one time. The attendees are able to communicate with the presenter via instant chat messages. It is also possible to engage the users by running polls, having a Q&A session at the end of the webinar. There are a few competitors in this market with Webex being a major competitor. Most of the applications are similar with a few variables depending on the price. One thing that gives GoToMeeting the edge is the price at approx $500 per month for unlimited webinars for up to 1,000 attendees [2]. In comparing GotoMeeting and Wimba's Live Classroom (another competitor in the market), Flatley (2006)[3] favoured GoToMeeting as the "easiest to use" with students catching on quickly with no guidance. In keeping up with current trends, Citrix have announced its GoToMeeting App for iPad which is available in the App Store [4]. This makes GotoMeeting more accessible which creates a more productive work environment. References [1] GoToWebinar: Features. Retrieved 14 April 2010 from http://www.gotomeeting.com/fec/webinar/internet_conference [2] Flat-Rate Pricing. Retrieved 14 April 2010 from http://www.gotomeeting.com/fec/webinar/gotowebinar_pricing [3] Flatley, M., E. (2007). Teaching the Virtual Presentation. Business Communication Quarterly 2007; 70; 301. Retrieved 14 April 2010 from http://bcq.sagepub.com.dbg
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    GoToMeeting is a "popular online meeting application" (Ramachandran & Beeram, 2009) that is used to "collaborate online, give presentations and for online training." (Ramachandran & Beeram, 2009) This easy-to-use application allows collaborating with anyone, anywhere, saving businesses time and money particularly with traveling expenses. (Business Wire, 2009) GoToMeeting is used by small and large businesses; with the ability to "host an online meeting with up to 15 people". (Online Meetings, 2010) For $US49 a month and an Internet connection, it can be operated on Mac or PC, and now on the iPad. An App for the iPad was created, due to the "need for more mobility in our work styles." (Citrix Online, 2010) This creates more opportunity to collaborate remotely, without the need to be in the office. Online meetings can begin with a simple click of a button. Members can be invited to join by phone or a link in an email or instant message. (How It Works, 2010) Members can join quickly and start collaborating, using their computers microphone and speakers or by calling in via telephone. (Ramachandran & Beeram, 2009) Some feature of GoToMeeting are listed below: * Display presenters screen - The presenters screen is shown, displaying the desktop, an application or document. The presenter can change the screen shown to view another members screen. This helps members visualize. * Drawing tools - encouraging interactive collaboration. Highlighting and drawing using the pen, highlighter, arrow or spotlight tool * Record Meetings - meeting can be reviewed at a later date. Recording can be posted on the company website for other employees to listen to. * Mouse and keyboard controls - can be given to other members in the meeting, allowing members to collaborate.
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    * Security features - Creating a safe and secure environment. "SSL-encrypted Web site, End-to-end 128-bit AES encryption, Automatic inactivity time-out" (Security & Reliability, 2010) GoToMeeting is a quick and simple meeting tool that is effective for small and large businesses and allows employees to collaborate with each other on a daily basis. Reference: Business Wire. (2009). Retrieved April 17, 2010, from http://www.gotomeeting.com/fec/images/pdf/caseStudies/GoToMeeting_GoToWebinar_cs_Business_Wire.pdf Citrix Online Launches GoToMeeting App for iPad. (2010). Retrieved April 17, 2010, from http://www.citrixonline.com/pr/pressRelease.tmpl?FileID=040210& SourceTemplate=expertcity%2Fpr%2FpressReleases.tmpl How It Works. (2010). Retrieved April 16, 2010, from http://www.gotomeeting.com/fec/web_meeting Online Meetings Made Easy. (2010). Retrieved April 16, 2010, from http://www.gotomeeting.com/fec/online_meeting Ramachandran, K. & Beeram, S. (2009). Supporting Enterprise-Grade Audio Conferencing on the Internet. Lecture Notes In Computer Science, 5448(2009), 143-152. Retrieved April 16, from SpringerLink database. Security & Reliability. (2010). Retrieved April 16, 2010, from http://www.gotomeeting.com/fec/secure_web_conferencing
louwnaw

Salesforce.com for CRM - 2 views

shared by louwnaw on 02 Apr 10 - Cached
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    Salesforce http://www.salesforce.com/au/ Salesforce.com is a sales and service, customer relationship management (CRM), cloud computing operation. To date, 72,500 Companies have made Salesforce Sales Cloud, Australia's most-popular collaborative sales application. Some corporate customers are: BlueScope Steel, Crocs, Langdon Ingredients, Mission Australia, Australian air Express and many more. Features of the application: Accounts and contracts: An abridged customer overview. Marketing and Leads: Manage multichannel campaigns and turn prospects into sales. Opportunities and Quotes: Real time quote, product tracking, sales process, schedule automatic email reminders to keep teams up to date. Approvals and workflow: Eliminate redundant tasks, modify workflow, respond to order requests, define, administer and analyse territories and alter boundaries easily. Email and productivity: Synchronise or embed Salesforce with Microsoft Outlook, Lotus Notes, Google Apps, Microsoft word and Excel address book, calendar and email. Personalize email with templates. Genius: Share best practices, sales tools, supporting material, case studies, and similar deals from mentors. Content Library: Integrated content library with web features like tagging, search and ranking, find the latest presentations and information and marketing tools. Analytics and Forecasting: Dashboard graphics to display performance indicators at a glance. Generate reports and forecasting from valid data. Partners: Collaborate with partners in real time, sharing leads, opportunities and tasks towards greater loyalty. Mobile: Salesforce comes with free Mobile Lite or upgrade to the full version. Get instant access to vital information and dashboards. Service Cloud: The platform for modern customer service. Service cloud is a Call centre, a customer portal, integrates with Twitter and Fac
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    Cloud computing and businesses seems to be a perfect match. With a report found on Sales Force's website, Predicts 2010: Customer Service Meets Social CRM (Maoz, Jacobs, Davies, & Thompson, 2009), finds that tapping into social networks improve marketing, sales and service processes; when planning social networking projects, consideration about the dominant social networking sites needs to be addressed; and by 2011, all customers will be able to perform their own self-service functions on CRM packages. The report Predicts 2010: Customer Service Meets Social CRM relates to what louwnaw (2010) comments on about social networking integration: "Service Cloud: The platform for modern customer service. Service cloud is a Call centre, a customer portal, integrates with Twitter and Facebook." To in enhance productivity, Sales Force also allows itself to integrate into other products (louwnaw, 2010). Being a cloud service means that it can be accessed by anyone with an internet connection, and as Sales Force promote, no software to be installed. As "it all runs online, in the cloud, you avoid the expense of infrastructure and headaches of software." (Sales Force, 2010c). The real time chat feature allows for any user to communicate and collaborate with one other, encouraging dynamic interactions between people and groups (Sales Force, 2010a). With a great deal of success stories, it is not hard to see why so many companies have chosen this product (Sales Force, 2010b). louwnaw (2010). Salesforce.com Australia Retrieved April 3, 2010, from http://groups.diigo.com/group/net-308-at-oua Maoz, M., Jacobs, J., Davies, J., & Thompson, E. (2009). Predicts 2010: Customer Service Meets Social CRM. Retrieved from http://pointonemedia.com/app/portal/mm/customerservice-meets-social-crm.pdf Sales Force (2010a). Chatter Retrieved April 3, 2010, from http://www.salesforce.com/au/chatter/ Sales Force (2010b). Customers Retrieved April 3, 2010, from http://www.
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    Twitter has a more open platform than Facebook and present opportunities for businesses to tap into the online conversations of their customers and initiate micro-interactions with them. (Schindholzer, B 2009) David Markus from Smartcompany .com says functionality, ease of use, stability, price, support, level of integration with other tools and security for cloud computing are the criteria to evaluate web-based collaboration technologies on. Countless case studies confirm that Salesforce.com meet these criteria. Reference Sales Cloud Features Datasheet.( 2010) Retrieved on 1/4/2010 from: http://www.customer-experience-labs.com/2009/06/11/five-use-cases-to-leverage-twitter-for-your-business/ Markus, D.(2010)Retrieved on 30/3/2010 from: http://www.smartcompany.com.au/
Jill Perry

Backpack (37 Signals - 10 views

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    Backpack by 37 Signals. Backpack is a product created by 37 signals which allows the user to store information, documents, discussion and schedules with your workforce in a secure online environment which is accessible all the time. 37 Signals states that "Over 3 million people use our web-based apps to get things done the simple way." One of the features of Backpack is its interaction with email. When file attachments are sent to Backpack they automatically update on your pages. The backpack pricing plan allows you to start out small and upgrade your package when your business grows. This allows flexibility in the pricing system to suit your business needs at any given time. Backpack can also work with other applications like Google Calendar and a variety of other devices such as iphone apps, third party desktops and widgets. The Backpack accounts are protected with password protection with SSL security that ensures your information is safe at all times. Backpack capabilities are described by Gomez de la Torre as follows "1. Important scheduling information 2. Shared and easily modifiable check list of things to do 3. Personal knowledge and experience of prior dealings with clients 4. Identification of files necessary for the meeting 5. Repository for other tacit knowledge" Backpack creates a powerful user interface which allows workers to be in touch and informed whether they are office based or mobile. Backpack has been reviewed by a number of sources some of which can be perused in the reference section. Richard Cobbett from Pc Plus sums up Backpack as "Backpack allows you to manage all your data across multiple PC's with ease. Backpack is hands-down the most flexible of the online organisation tools, and it just keeps evolving. " Further information can be found about Backpack at http://backpackit.com/
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    References: Cobbett, R. (2009, March 3). 37signals Backpack review from TechRadar UK's expert reviews of Other software. TechRadar UK | Technology News And Reviews. Retrieved March 31, 2010, from http://www.techradar.com/reviews/pc-mac/software/utilities/other-software/37signals-backpack-34109/review De la Torre, V. G. (2005, December 8). Knowledge Management Systems Research Paper: Knowledge Management Systems and Web 2.0 Tools & Technologies. The University of Texas at Austin School of Information. Retrieved April 1, 2010, from www.ischool.utexas.edu/~i385q/archive/gomez_web2.0.pdf Intranet, Group Calendar, Small Business Organizer: Backpack. (n.d.). Intranet, Group Calendar, Small Business Organizer: Backpack. Retrieved March 31, 2010, from http://backpackit.com/ Kelly, W. (2007, July 1). PC Today Article - 37signals Backpack . PC Today - Your Mobile Computing and Wireless Authority. Retrieved March 31, 2010, from http://www.pctoday.com/Editorial/article.asp?article=articles/2007/t0507/24t07/24t07.asp&guid= Schmidt, A. (2006). PRODUCT PIPELINE.. Net Connect, 131, 18-19. Retrieved April 1, 2010, from the Business Source Premier database.
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    Backpack is quite similar to Microsoft's SharePoint Services in that it allows for files to be uploaded and shared in the one place; allows the sharing of information and calendar events (Backpack, 2010a). As Backup is hosted online and offsite, stress can be alleviated in the event of fire or theft. SharePoint on the other hand is stored on internal servers hosted by the business. This may incur an expensive fail safe back-up plan. It seems that Backup is more user friendly than SharePoint and will work well in an online collaboration environment. Both SharePoint and Backup allow for allow for a whole range of third party extras and add-ons (Backpack, 2010b; SharePoint Solutions, 2010). This allows businesses to customise their intranet and use the tools that work for them. 37signals, the company behind Backup, also design other products that help businesses achieve their goals, these include: Highrise, Basecamp and Campfire (37signals, 2010). Although 37signals offers that Backpack has the ability to add-in extras, they do not however take any responsibility in the event that something goes wrong. "Note: These apps and integrations are not endorsed or tested by 37signals. 37signals does not assume responsibility or liability for any issues caused by the use of third party products." (Backpack, 2010b). More importantly, solutions that allow users to read, reflect and collaborate also take more time than a conventional face-to-face meeting/ discussion. "Computer-Mediated Communication not only takes longer than a face-to-face communication, but they produce more ideas and produce greater opportunity for each person to participate." (Bordia, 1997, p99) This can be said for all solutions that offer users time to "think" on events that they have been asked to collaborate on. 37signals (2010). 37signals Retrieved April 1, 2010, from http://37signals.com/ Backpack (2010a). Backpack Retrieved April 1, 2010, from http://backpackit.com/ B
Liz Power

Delicious - social bookmarking tool utilized to share web pages from a central location - 2 views

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    Most internet users have a list of favourite websites they visit regularly and depending on what browser you use they are known as "bookmarks" or "favourites". Bookmarks can end up being a long list of unorganized information and can be frustrating if not kept updated and maintained. Also if you use more than one computer it can be difficult to keep track and ensure bookmarks are current. Delicious is a tool which alleviates these problems. Delicious enables "users to tag, save, manage and share web pages from a centralized source" [1]. Not only are you able to share your bookmarks with your friends but you also have access to the most current information on the web. You can look at the most popular tags discussing the information you are interested in. There is also a space to leave a comment or description of the site. As Stolley suggests, Delicious allows users to build a network of users who are interested in the same topics and from a workplace perspective everyone in a work environment can access the same valuable information [2]. Delicious is about sharing information and with so much information publicly available on the web today it makes it easier to have other people find the information you require. As with any tool it is important to be organized and tag relevant websites appropriately otherwise it loses its value and it can become useless for other users. To get the most out of Delicious you need to build a network of friends who have similar interests. References [1] Delicious. Retrieved 11 April 2010 from http://delicious.com/help/about [2] Stolley, K. (2009). Integration Social Media Into Existing Work Environments: The case of Delicious. Journal of Business and Technical Communication 2009; 23; 350. Retrieved 11 April 2010 from http://jbt.sagepub.com.dbgw.lis.curtin.edu.au/cgi/reprint/23/3/350.pdf
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    DELICIOUS BOOKMARKS www.delicious.com Delicious Bookmarks is a free to join online bookmarking and collaboration tool that enables users to bookmark, tag and make notes with references on their favourite websites, articles and resources for a specific aim or project for either personal or public use. Locating a specific web resource for use at a later date is made easier as this bookmarking tool has a simple interface for inputting information. Delicious bookmarks also has a search feature allowing users to delve into the website for bookmarks relating for a specific area of interest (Delicious. 2010). Using Delicious bookmarks can assist users in time management ensuring that they are able to access and share with their peers popular websites and links relevant to their project, whether that project is for personal or business use or for academic research. When working collaboratively on a project such as a team researching a topic, by using the Delicious bookmarking tool users are able to save important bookmarks and tags allowing the groups user to contribute web resource links to the tag and thus making it easier to share references. Users also have the ability to tag bookmarks and collaboratively come up with a list of items which reflect each tag. Delicious has a number of free tools available to make collaboration easier such as browser extensions the major internet browsers, badges and tagrolls/linkrolls for blogs and websites [2]. Delicious has a very active community for developers of third party tools [3] with the majority being free and available as open source to use. Delicious has active community forum for developers to discuss programming and development. REFERENCES [1] Delicious (2010). "Delicious Search". Retrieved 3 April 2010 from http://delicious.com/search [2] Delicious (2010). "Delicious Tools". Retrieved 3 April 2010 from http://delicious.com/help/tools [3] Delicious (2010). "Delicious Third Party Tools". Retrieved 3 April
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    Del.icio.us is a social bookmarking manger website, which allows individuals to save, tag, manage and share their collection of bookmarks with others. (About , n.d.) The website is a database of bookmarks, creating a collaboration of users bookmarked websites. Its "a growing source of human generated content." (Kolay & Dasdan, 2009) Previously to save a website URL, users would bookmark them in their web browser located on one computer. With no order, URL's would be hard to find. Now Del.icio.us allows users to bookmark their URL's in an organised online space, on any computer with an Internet connection. Introduced in 2003, (Millien, Feinberg & Kerr, 2005) this free website, allows anyone to register and create an account. Once registered, Del.icio.us buttons are installed and appear on the web browser. (LeFever, 2009) These buttons assist in making bookmarking quick and easy. When bookmarking a site, a users clicks on the Del.icio.us tag button, which allows the users to add tags and keywords. (LeFever, 2009) These are words that are related to the website and help searching for the webpage at a later date. By using tags, it allows users to search by tag or keyword, narrowing search results and saving time. Del.icio.us creates a network, with constant updates of new and interesting bookmarks being added to the website. (LeFever, 2009) Bookmarks are made public so anyone can search the Del.icio.us website by tag or keyword and a list of websites collaborated from registered users are displayed. This creates greater search results.
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    Reference: About. (n.d.). Retrieved April 18, 2010, from http://delicious.com/help/about Kolay, S. & Dasdan, A. (2009). The Value of Socially Tagged URLs for a Search Engine. International World Wide Web Conference. April, 1203-1204. Retrieved April 18, 2010, from ACM Database. LeFever, L. (2009). Social Bookmarking in Plain English, for the rest of us. Retrieved April 18, 2010, from http://www.youtube.com/watch?v=HeBmvDpVbWc Millen, D., Feinberg, J. & Kerr, B. (2005). Social Bookmarking in the Enterprise. Queue, 3, 28-35. Retrieved April 18, 2010, from ACM Database.
Elaine McDonald

Web conferencing solution Adobe Acrobat Connect Pro - 2 views

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    Slogan: Travel is a luxury, communication is not. Adobe Acrobat Connect Pro is a web conferencing solution. The full capabilities of Adobe's Acrobat Connect Pro software allows hosting of instant, collaborative meetings with hundreds of participants using only a web browser and Adobe Flash Player. (Adobe, 2009) Some of the features are: * Secure sharing of desktops, documents and presentations. * Control over access to online meetings. * Instant communicate and collaborate. * Online meeting rooms. * Video and audio * Screen-sharing * Text and chat (Adobe, 2009) Clemson University (USA) chose Adobe's Acrobat Connect Pro to accommodate the needs of graduate students who couldn't always attend their classes in person. The university decided on Adobe Acrobat Connect Pro, partly because it was easy to scale as and needs and resources allowed or dictated. (Dawson, 2009) Adobe's Acrobat Connect Pro conferencing solution encompasses a comprehensive set of tools that have satisfied a variety of needs for both on and off campus students and tutors. IT support staff, teachers and students frequently use the system for troubleshooting and learning support. The use of video conferencing has significantly reduced travel expenses for the faculty. (Dawson, 2009) Designed to protect meeting spaces from security threats, one of Connect Pro's greatest assets is the end-to-end encryption provided by password strength optimisers that require user authentication both for presenters and attendees alike. Hosts and presenters can control all levels of attendee access, from media files to voice privileges. In addition, Adobe Connect Pro provides features to enable the keeping of full logs of meetings and the functionality to audit logs for potentially malicious use or data corruption. (TopTenReviews, 2010) References below - in comment
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    Not all businesses are looking for an all-in-one product that cost more than a 2 day old kidney on the black-market. Adobe is certainly a worldwide name, giving it the upper hand in the multimedia and creativity software market (Toptenreviews.com, n.d). Communication in a business is an important aspect; and video conferencing is not bound by physical boarders, meaning several people from around the world can participate as if they are sitting within the same room. With Adobe Flash installed on 98% of internet-connected computers, Adobe has taken advantage of this and has built a collaboration tool that integrates straight into the web browser (Toptenreviews.com, n.d); something that Radvision's SCOPIA Desktop does not do. With all online video conferences, great dependency weighs heavily on the internet connection; Acrobat Connect Pro is bandwidth friendly and is not a hog (Toptenreviews.com, n.d). However, this product would work effortlessly for a web conferencing environment. In 2009, the U.S Marine Corps selected Adobe's product Acrobat Connect Pro to communicate enabling Marines to communicate more effortlessly and securely across locations worldwide (Adobe, 2009). "Some of the world's most secure organizations in financial services, life sciences, and government - including the U.S. Department of Defense - have turned to Acrobat Connect Pro as a real-time collaboration solution. It not only meets the government's highest security standards, but also enables increased efficiency and communication across networks." (Adobe, 2009) - Rob Tarkoff (senior vice president, Adobe's Business Productivity Business Unit) References Adobe (2010). Adobe Acrobat Connect Pro Retrieved March 30, 2010, from http://www.adobe.com/products/acrobatconnectpro/ Adobe (2009). U.S. Marine Corps Selects Adobe Acrobat Connect Pro for Mission-Critical Communications Retrieved March 30, 2010, from http://www.adobe.com/aboutadobe/pressroom/pressreleases/20
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    References - Adobe - Acrobat Connect Pro free trial. (2009). Adobe. Retrieved March 22, 2010, from http://www.adobe.com/products/acrobatconnectpro/trial/ Adobe Acrobat Connect Pro 2010 - TopTenREVIEWS. (2010). Web Conferencing Review 2010 - TopTenREVIEWS. Retrieved March 22, 2010, from http://web-conferencing-services.toptenreviews.com/adobe-connect-pro-review.html Dawson, C. (2009). Education IT mobile edition. Education IT mobile edition. Retrieved March 22, 2010, from http://education.zdnet.com/?p=2730
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    Adobe Acrobat Connect Pro If your students/employees have a web browser and Adobe Flash Player then Adobe Acrobat Connect Pro is an e-learning tool that may have value in their education, training and conferencing needs [1]. Adobe Acrobat Connect Pro has three main streams of use and several key features: 1. Web Conferencing a. Delivery through any web browser that doesn't require extra software downloads. b. Worldwide connection of distributed teams c. Synchronous viewing by all participants. d. Custom URL for consistency. e. Works with multiple audio platforms f. Facility to record meetings g. Customisable interface 2. eLearning a. Content creation can be customised to suit the situation - virtual or self-paced courses. b. Synchronous viewing by all participants c. Customisable templates that can be adapted for reuse. d. Tracking of students progress e. Surveying and polling of students f. Facility to incorporate third-party systems within the existing e-learning tool 3. Web Seminars a. Branding of interface b. Extends your arm of contacts and participants c. Cut costs while increasing your point of contact. d. Manage registrations e. Qualify attendees and send out email notifications. Adobe Acrobat Connect Pro is built on the foundation of Flash technology, which is compatible with up to 98% of Internet connected computers. Add to this its ability to function on an extremely low bandwidth, and its user authentication strengths, this makes it an effective, safe and highly accessible application [2]. While Oliver Rist, of Pcmag.com, rates the overall application highly, he does warn that its depth of features can lead to a need for a large learning curve when starting out [3]. Rist also lists the applications main strengths as being within the meeting, or conferencing, component because of its slick and clever interface, which can be customised all while working within the web browser.
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    [1] Adobe (2010) Adobe Acrobat Connect Pro. Retrieved on 14th April 2010 from http://www.adobe.com/ap/products/acrobatconnectpro/elearning/ [2] TopTen Revies (2010) Adobe Acrobat Connect Pro. Retrieved on 14th April 2010 from http://web-conferencing-services.toptenreviews.com/adobe-connect-pro-review.html [3] Rist, Oliver (2008) Adobe Acrobat Connect Professional. Retrieved on 14th April 2010 from http://www.pcmag.com/article2/0,2817,2279709,00.asp
Liz Barrett

Fuze Meeting - 5 views

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    Fuze Meeting is one of the few browser-based web meeting platforms that allows the participant to not only host web conferences from their computer but to also attend a meeting from their Apple iPhone, RIM BlackBerry or any Wi-Fi or 3G enabled device [1] Since its 2009 software upgrade, participants can now invite attendees from several e-mail and instant messaging clients such as Microsoft Outlook, Windows Live Hotmail, Google Gmail, Google Talk, AOL AIM, Skype, LinkedIn and Yahoo [2] and works seamlessly with Linux, Mac and PC. Fuze Meeting also integrates with Facebook and Twitter allowing users to announce their audio and web meetings to followers. Fuze Meeting provides high-definition, real-time synchronized desktop sharing for online collaboration of videos, images, documents and PowerPoint presentations (as well as text chat). It does this by operating solely through the browser and Internet cloud (in this instance, the Fuze servers) eliminating the need for downloads or installations. [3] Fuze Meeting's simple editing tools allow for annotations on files or video frames, drawing simple graphics or adding text. [4] Control meetings and content; invite participants on the fly or schedule in advance all through the easy-to-use dashboard. At the end of the meeting hosts are able to publish a Fuze Meeting Replay link for others to review the meeting and its content. Fuze Meeting is free for up to three web users and seven audio users however there are competitive, cost-effective pay-as-you-go, monthly and annual plans to cater for larger numbers of users (for example, at the monthly level, Fuze Meeting costs $29 compared to its competition, WebEx or Go-to-Meeting which cost $49 per month). [5]
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    References: [1] 'Share your screen with anyone, anywhere, anytime'. Fuze Meeting. Retrieved from URL: https://www.fuzemeeting.com/landing/search-opt/1?mpc=AF-CJN-FMTG-EN-USD-502-00000-50057&AID=10676806&PID=3145600&SID=organic&cj=AF-CJU-FMTG-EN-USD-000-00000-00000 [2] Boulton, C. (2009). 'Fuze Meeting Lets Users Push Meetings to Facebook, Twitter'. Messaging and Collaboration. eWeek.com. Retrieved from URL: http://www.eweek.com/c/a/Messaging-and-Collaboration/Fuze-Meeting-Lets-Users-Push-Meetings-to-Facebook-Twitter-615426/ [3] Sailors, J. (2009). 'Fuze Box Software Simplifies The Virtual Meeting'. San Jose Business Journal. Retrieved from URL: http://sanjose.bizjournals.com/sanjose/stories/2009/12/07/focus22.html [4] Stern, Z. (2009). 'Collaborate Online with Fuze Meeting Service'. Software / Services. PC World Business Center. Retrieved from URL: http://www.pcworld.com/businesscenter/blogs/bizfeed/156697/collaborate_online_with_fuze_meeting_service.html [5] 'Web Conferencing Comparison'. Fuze Meeting. Retrieved from URL: http://www.fuzemeeting.com/web-conferencing/comparison
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    Fuze Meeting is a web-browser based web conference service and it also provides compatible applications for Blackberrys and iPhones [1]. Fuze Meeting utilises the Flash browser plug-in to provide a useful tool with an easy-to-use interface [2]. Meetings can include up to 15 attendees and its built-in chat integrates with AOL, Google, MSN, and Yahoo's chat applications [2]. Out of the top 10 web-meeting applications OnlineMeetingReviews.com ranked Fuze Meeting one of the top two products available [2]. Comparable online meeting services include GoToMeeting [3], Dim Dim [4], and iLinc [5]. Apple's GoToMeeting provides everything that Fuze Meeting does and more but at a higher monthly fee [3]. Dim Dim provides slightly more functionality to Fuze Meeting at a lower monthly fee [4]. iLink provide the same functionality as GoToMeeting with a focus towards the high-end corporate market, and iLink's pricing is available on application [5]. All four services offer 30 day free trial offers. Overall Fuze Meeting's nearest competitor in the meeting services market appears to be Dim Dim. Fuze Meeting and Dim Dim's services received an identical overall ranking from No1Reviews.com who tested for reliability, security, usability, features, support and value [6][7]. Fuze Meeting is a product worth considering for anyone interested in using a web conferencing service. ---------------- see References below
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    References [1] Fuze Box Inc (2010). 'Web Conferencing, Online Meeting, Web Meeting Software | Fuze Meeting'. Retrieved April 6, 2010 from http://www.fuzemeeting.com/ [2] OnlineMeetingReviews.com (2010). 'Fuze Meeting Review - 2nd Place'. Retrieved April 6, 2010 from http://www.onlinemeetingreviews.com/reviews/fuzemeeting/ [3] Apple Inc. (2010). 'GoToMeeting'. Retrieved April 6, 2010 http://www.gotomeeting.com/fec/ [4] Dimdim, Inc. (2010). 'Easy, Open and Affordable Web Conferencing and Webinars | Dimdim'. Retrieved April 6, 2010 from http://www.dimdim.com/ [5] iLinc Communications. (2010). 'iLinc | Web and Video Conferencing | Online Meetings | Virtual Training | Webinars | eLearning'. Retrieved April 6, 2010 from http://www.ilinc.com/ [6] No1Reviews.com. (2010). 'Fuze Meeting | FuzeMeeting.com Review'. Retrieved April 6, 2010 from http://web-conferencing.no1reviews.com/fuze-meeting.html [7] No1Reviews.com. (2010). 'Dimdim | Dimdim.com Review'. Retrieved April 6, 2010 from http://web-conferencing.no1reviews.com/dimdim.html
Jacqui Harry

LinkedIn - Business Networking Tool - 4 views

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    LinkedIn is an interconnected network of experienced professionals and attracts and retains regular visitors from around the world [1], you can find, be introduced to, and collaborate with qualified professionals that can assist you to accomplish your goals. Successful organizations recognize the immense value of integrating their client-facing operations and internally-focused, department-centric views are discarded in favor of processes toward information-sharing, collaborate on projects, gather data, share and solve problems. [2] This type of collaborative profile networking results in greater business opportunities and generates insights from talents and knowledge from outside the organization. This, in turn allows organisations to recruit from the best talent. LinkedIn Groups [3] offer communities of professionals based on common interest, experience, affiliation, and goals. Stay in touch with organizations, schools, and companies that you are and were a part of, network with professionals with similar interests and goals, and collaborate in a professional community online.
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    References: [1] LinkedIn available from www.linkedIn.com [2] Bell, G. (2009) "Building Social Web Applications" retrieved on 11th April 2010, available from:www.googlebooks.com
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    In today's competitive communications age, it is not enough to simply inform clients, or potential clients, of what your business has to offer - it should also be about engaging them and listening to what they want and understand how they think. Success in business stems from gaining this type of competitive advantage and one way of differentiating themselves from the competition is to encourage their professionals to use a professional networking (or social media) tool such as LinkedIn. [1] LinkedIn's profile feature not only allows professionals to build a rapport with like-minded individuals but also creates an opportunity to expand their network especially if they belong to one of the many LinkedIn Groups. Being part of such a network also provides an avenue for knowledge sharing between professionals and feedback on service providers in the industry. Incorporate this type of collaboration tool to boost marketing as well as professional development for employees. [2] It is important that employees understand the company's core message and its purpose for using such an application, and this can best be achieved by creating social media guidelines. A recent article by Daniel Burrus (2010) suggests the following points could be used as a guide: [3] * Build trust * Transparency * Be direct * Self-edit * Responsibility * Professionalism * Privacy * Obey the rules Since LinkedIn was launched in 2003, it has attracted over 60 million users and recently LinkedIn became accessible on the BlackBerry. This dynamic combination, as well as ease of navigation, has proved a success within the corporate world where professionals can easily search for and access their contact's portolio. [4] ....continued in post below...
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    ...continued from post above.... Why does LinkedIn work so well for individuals? Network theorists such as Mark Granovetter and Albert-Laszlo Barabasi believe that professionals tend to network outside their usual group of friends when looking for career opportunities and usually belong to more than one network. [5] According to Pamela Rutledge, Ph.D. "this creates a connection that is psychologically more comfortable and conducive to a positive interaction. Call it transitive trust. The reciprocity and shared community of online networks builds a sense of camaraderie and trust between members and provides an element of emotional support". [5]
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    References: [1] Butow, E. & Taylor, K. (2008). 'How to succeed in business using LinedIn'. Amacom. Retrieved from URL: http://www.amacombooks.org/book.cfm?isbn=9780814410745&page=ReviewQuotes [2] 'Why LinkedIn? My Top Ten Reasons'. Powerful CMS. Retrieved from URL: http://www.powerfulcms.com/blog/0912/why-linkedin-my-top-ten-reasons [3] Burrus, D. (2010). 'Create Social Media Guidelines To Reach Your Customer'. Agency Sales, 40(3), 40-41,43-44. Retrieved from ABI/INFORM Global. (Document ID: 1991048841) URL: http://proquest.umi.com.dbgw.lis.curtin.edu.au/pqdweb?did=1991048841&sid=8&Fmt=6&clientId=22212&RQT=309&VName=PQD [4] 'LinkedIn Corporation; LinkedIn Expands Mobile Offerings With Global Release of Application for BlackBerry'. (2010, April). Computer Weekly News,238. Retrieved from ProQuest Computing. (Document ID: 2003639421) from URL: http://proquest.umi.com.dbgw.lis.curtin.edu.au/pqdweb?index=1&did=2003639421&SrchMode=2&sid=2&Fmt=3&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1271143698&clientId=22212 [5] Rutledge, P. Ph.D (2009). 'Why LinkedIn Works'. Positively Media: How we connect and thrive through emerging technologies. Psychology Today. Retrieved from URL: http://www.psychologytoday.com/blog/positively-media/200903/why-linkedin-works-the-strength-weak-ties
Liz Barrett

Adobe BuzzWord - 6 views

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    Transform how your team works, be it the educational sector (teachers and students) or the commercial sector (project teams) by using Adobe's Acrobat Buzzword service. Buzzword is a simple yet powerful multi-user document editing service designed to streamline review processes for simultaneous collaborative report writing. Buzzword, may look and behave like a word processor, but it is a web-based server that runs in Flash giving a high-quality graphical and design interface, full document formatting and 'print-perfect' documents in Microsoft Word, Adobe PDF, Rich Text and Open Office [1] and across computing platforms. You can create your document within Buzzword or import an existing one. Eliminate the endless back-and-forward and usually large email responses and attachments and keep control of annotations and versions. Control your document access by making certain people 'co-authors' who can edit and other team members 'reviewers' who can only comment. Each reviewer uses a different colour making it easier to keep tabs on who is annotating and there is a feature that enables you to view who is online and editing a particular document. [1] [2] Enterprise, government and educational sectors have found Buzzword to be an integral part of their collaboration process and claim that since adopting the service, they have 'reduced duplicate input and shortened the time it takes to finalise a document from several days to just hours'. [3] For Acrobat.com subscription pricing, please refer to: https://acrobat.com/pricing.html [1] Adobe Buzzword. Retrieved from URL: http://www.adobe.com/acom/buzzword [2] Miller, M. (2009). 'Comparing Google Docs with Competing Cloud Computing Applications'. Retrieved from URL: http://www.informit.com/articles/article.aspx?p
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    An outstanding feature of Adobe Buzzword is that it offers a free subscription service for smaller users, through to premium services for larger corporations. For a small business the free subscription would be ideal. As a result Adobe Buzzword can be adapted and used by corporations of any size as well as educational institutes. Some reviews of Adobe Buzzword have been very positive with Michael Klurfield of TECHGEIST saying "Buzzword is easily the best word processing software online right now." He explained that Buzzword does such things as annotations and comments are a lot easier in Buzzword than in Microsoft Word and that the sharing off documents is easy. PC MAG.COM compares uploading of Microsoft Word documents to Buzzword to both Google Docs and Zoho Writer and found that although there were some layout problems it was superior when uploading images. A paper from the 25th Annual Conference on distance Teaching and Learning identified Adobe Buzzword as "we find Adobe's Buzzword to be the best tool for the development of the course" (Staley and Ice, 2009) One of the problems Buzzword overcame for them was the necessity of having to email large documents back and forth and worry about version control. Adobe Buzzword it also incorporates the placement of images into your document and automatically flows the text around them. Its tools allow resizing of images. As with most word processors Buzzword can create bulleted lists and incorporate symbols and numbers. (http://www.adobe.com/acom/buzzword/) Sobti, (2009) states that "Buzzword differs from most other online document editors in that it is built on Adobe Flash, and which this makes the environment that much more rich" Adobe also has extensive help and demonstration sections for a new user for ease of learning.
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    References: Adobe - Acrobat.com Documents. (n.d.). Adobe. Retrieved April 14, 2010, from http://www.adobe.com/acom/buzzword/ Klurfield, M. (2009, June 16). Adobe Buzzword " Very Cool Online Wordprocessing | Techgeist. Techgeist. Retrieved April 14, 2010, from http://techgeist.net/2009/06/adobe-buzzword-very-cool-online-wordprocessing/ Mendelson, E. (2008, August 4). Adobe Buzzword beta - Compatibility with Microsoft Word - Reviews by PC Magazine. Technology Product Reviews, News, Prices & Downloads | PCMag.com | PC Magazine . Retrieved April 14, 2010, from http://www.pcmag.com/article2/0,2817,2327019,00.asp Sobti, K. (2009, July 24). The ODE Adobe Acrobat Buzzword - Online Best Latest The ODE Adobe Acrobat Buzzword Price Reviews | Features in India. Digit - Thinkdigit Technology Guides | Technology News & Reviews | Free Downloads | Video | Online Tech Support Forums in India. Retrieved April 14, 2010, from http://www.thinkdigit.com/General/The-ODE-Adobe-Acrobat-Buzzword_3231.html Stanley, J., & Ice, P. (2009). Intructional Design Project Managment 2.0: A Model of Development and Practive. 25th Annual Conference on Distance Teaching & Learning, .(2009), .. Retrieved April 10, 2010, from http://www.uwex.edu/disted/conference/Resource_library/proceedings/09_19400.pdf
Duane Fogarty

Glasscubes - 4 views

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    Share. Collaborate. Communicate. [1] Glasscubes is all about file sharing, intranets, contact management and document management. [1] It is an application that is ideal for maintaining customers, employee relations and dealing with issues in a real time collaborative feed. The 'cubes' part refers to workspaces where access is assigned to various individuals or departments within and external to the company. Glasscubes is a UK company with the highest audience base, as per Alexa.com, from South Korea, India, United Kingdom and United States [2]. The application allows for real-time editing of office, pdf and image files online so that users know they will be editing the latest update. Users can share calendars, if they require, and in March 2010 Glasscubes announced its calendar synchronization for active employees. "Glasscubes... announced that its online-based collaboration software now allows users to synchronise calendars directly with Google Calendars, or to view (read only) events in other calendaring applications that support the iCal format"[3]. Adding to this announcement Glasscubes has also been accepted into the "Google Apps Marketplace" [4].
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    Not only a recently reworked calendar tool but Glasscubes also includes a free conference call service. This makes Glasscubes a viable product for many recommended businesses: teams, agencies, small businesses, legal professionals, educational institutions, charities, enterprises and project managers [5]. It is a solution that is "clearly going to be better-employed by small and medium-sized businesses whose departments and teams could use a little direction" [6]. There is much more that can be discovered about Glasscubes and what it can do! They offer clients a variety of packages to cater for various budgets. "When it comes to the actual pricing of this application, you can go for any of the following five plans: 'Basic', 'Limited', 'Standard', 'Professional' and 'Premium'" [6]. Considerable differences to the packages include file uploading sizes, workspace storage capacity and the number of users and contacts [7]. Watch the Glasscubes.com information video at Vimeo: http://vimeo.com/6868967 .
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    References/Notes [1] Tagline from http://www.glasscubes.com/ . [2] Alexa.com Traffic Stats, http://www.alexa.com/siteinfo/glasscubes.com#trafficstats [accessed April 4, 2010] [3] TMCnet.com, (2010). Glasscubes Synchronises with Google Calendars Enables users to create and share calendars across different programmes, ttp://www.tmcnet.com/usubmit/2010/03/17/4677447.htm [accessed April 5, 2010]. [4] Glasscubes Blog, (2010). Glasscubes added to Google Apps Marketplace, http://www.glasscubes.com/glasscubes-added-to-google-apps-marketplace/ Published March 18, 2010, [accessed April 5, 2010]. [5] Glasscubes, http://www.glasscubes.com/who/ . [6]Killer Startups, (2010). A tool for collaborating online, http://www.killerstartups.com/Web-App-Tools/glasscubes-com-a-tool-for-collaborating-online#ixzz0kAqbNZhu [accessed April 5, 2010]. [7] Glasscube's packages and prices, http://www.glasscubes.com/pricing-and-packages/ .
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    Glasscubes brings together a multitude of features specifically intended to help small and medium sized organisations share files, collaborate on documents, and manage key elements of their online operations securely. (Miles, 2009) Each Cube is a workspace with a dashboard providing a comprehensive summary of activities within the Cube and a secure area for documents. Every Cube also has its own calendar that can be merged with other personal or business calendars for a full overview and to ensure bookings and deadlines do not clash with each other. (Harris, 2009) Glasscubes requires no add-ons and files are backed up daily, but it falls short of Basecamp's (http://basecamphq.com/ ) robust and structured method of document management and sharing and there is no support - either included or as add-ons, for milestones, reporting and analytics. (Harris, 2009) Like Basecamp, Glasscubes was designed for small businesses and is limited when it comes to working with large clients and teams that have multi-level, frequently changing tasks that don't require all members to see everything at all times. For larger organisations, Salesforce (www.salesforce.com ) can be scaled up for customer relationship management and offers more functionality, such as email support. (Harris, 2009) As an online service for small businesses, Glasscubes is a competitively priced Web-based project management tool with ample collaborative features to help link up with colleagues and clients anywhere there is an Internet connection. Unlike many customer relationship management tools, Glasscubes is simple to use even without extensive training or technical knowledge. (Miles, 2009)
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    References Glasscubes: Online intranet, workspaces and simple CRM. (n.d.). Share. Communicate. Collaborate. - Glasscubes: Online intranet, workspaces and simple CRM. Retrieved April 8, 2010, from http://www.glasscubes.com/ Harris, C. (2009, November 13). Glasscubes Review | Business Computing World. Business blogging and technology reviews - Business Computing World. Retrieved April 8, 2010, from http://www.businesscomputingworld.co.uk/?p=1512 Miles, S. (2009, December 26). Glasscubes ‚ Facilitating Communication and Collaboration - Reviews by AppVita. AppVita.com - Discovering web-based applications that just make life better. - Reviews by AppVita. Retrieved April 8, 2010, from http://www.appvita.com/2009/12/26/glasscubes-%E2%80%93-facilitating-communication-and-collaboration/
louwnaw

CAD collaboration made easy with SolidWorks.com - 4 views

shared by louwnaw on 05 Apr 10 - Cached
Jacqui Harry liked it
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    Virtual servers, Cloud computing and Software-as-a-service,(SaaS), are all pioneering new innovative value-adding utilities. Gmail, Hotmail, YouTube, are a few SaaS tools already known to most people, but now the Internet is exploding with collaborative services and applications. With peer pressure from Google's Google docs and other web-based software developers, giant software companies like Microsoft, Adobe, SAP etc are all launching into web-based applications. [1] Microsoft's (Light) Office app will be available for free with Office 2010.[2] Even hardware technology are pointing to "slim-down" operating systems like netbooks that have little data storage capabilities, no moving parts and only connects and rely on the internet [1] CRM, Customer Relations Management and ERP; Enterprise Resource Planning are the most popular applications that companies are taking up as web-collaborative applications. ***Now Engineering design are available in the cloud. SolidWorks CEO, Jeff Ray says the one prevailing advantage to all customers is cost. [4]
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    Web applications to make sharing easy are: *eDrawings Viewer: With eviewer anyone can view, interpret and understand 2D and 3D design data. Free download. *Drawings Now: Another web service from SolidWorks. Upload and share designs with anyone from any browser. Email a link to colleague or client who can pan, zoom and print drawings. Informal collaboration on intermediary models can provide feedback without the encumbrance of a huge file size of the formal design with all the attributes. File types are not limited to SolidWorks files (SLDDRW) but accepts generic CAD, DWG and DXF files as well. *BluePrint Now: Web- based drafting to upload and proof files from anywhere. *Shared Storage: Invite with an email link anyone whom you would like to share drawings with from a space on a secure server provided by SolidWorks. *SolidWorks Community: "Filled with extremely passionate engineers". Connect with engineers, designers, manufacturers and suppliers, as well as certified SolidWorks professionals. [3] *Cloud enabled Data Management will be available in the 2nd half of 2010. [4]
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    [1] Patrick Stafford 2009 How cloud computing could change your business and save you thousands. Retrieved on 4/4/2010 from:http://www.smartcompany.com.au/ [2] Lia Timson 2010 Word, Excel, Powerpoint-free on the web. Retrieved 4/4/2010 from: http://www.watoday.com.au/technology/ [3]SolidWorks website. Retrieved on 4/4/2010 from: http://www.solidworks.com/sw/products/free-cad-software-downloads.htm [4] Johnson, A. 2010. CAD moves to the clouds. Retrieved on 4/4/2010 from:http://www.manmonthly.com.au/Article/CAD-moves-to-the-clouds/514146.aspx
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    SolidWorks offers improved collaboration between CAD team members as they can share designs with one another and external partners. Another important feature is the SolidWorks User Group Network (SWUGN) [1]. The SolidWorks User Group Network is arrange geographically and offers users a valuable resource, the ability to network with local peers and partners helping businesses become more productive. It also connects global users, assisting them with improved understanding of SolidWorks features and SolidWorks related products. Users are able to network with peers to share experiences and technical queries and methodologies. [1] SolidWorks User Network Group, available from: http://www.swugn.org/swugn/benefits.htm
Vivien Rayner

Confluence - Enterprise Collaboration and Wiki Software - 5 views

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    Confluence is commercial intranet software produced by Attlassian. It comes in both hosted or dowload options. It is an enterprise Wiki suited to larger organisations as it allows teams to collaborate and manage knowledge. It provide a single place where people can create, share, comment and edit content together. It comes with source code so it can be integrated with the organisations existing systems and processes.[1] [4] Reportedly it is in use in over 8,100 organisations in 94 countries around the globe across government, education and technology sectors. There is a catalogue of over 100 plug-ins available. The plug-in architecture allows organisations to develop their own.[4] Spaces are created for teams and individuals and permission access secures these spaces. It appears to balance user-friendliness, functionality, scalability and security [3] In using this wiki software as a project management tool users report that it feels polished and professional and is a notch above other offerings like Basecamp or MediaWiki (the platform that powers Wikipedia)[2] [3]. Descriptions like "more robust" and a "real workplace tool' [3], "world's most popular" [4] and the evidence that this product enjoys an active open source community creating plug-ins for all to use, signifies its value in the workplace.[3]
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    References [1] Attlassian. (2010). Confluence. Everyone on the same page Retrieved from http://www.atlassian.com/software/confluence/tour/enterprise-wiki.jsp [2[ Yehuda, G. (2009, 14/4/2010). Confluence 3.0 = Enterprise Wiki +++Gil Yehuda's Enterprise 2.0 Blog. Retrieved from http://www.gilyehuda.com/2009/06/02/confluence-30-enterprise-wiki/ [3] Bailey, C. (2006, 14/4/2010). Confluence Vs BasecampCode Intensity. Retrieved from http://codeintensity.blogspot.com/2006/08/confluence-vs-basecamp.html [4] Administrator. (2006). Confluence. ITerating.com All software reviews and ratings Retrieved from http://www.iterating.com/component/content/article/385-wiki-engines/15924-confluence-
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    The exchange of information easily and freely in modern business would have to be considered necessary to survive. As stated by Happel (2009) "Exchanging information is vital for the success of modern organizations." Confluence by Atlassian provides a Wiki type service for business that allows the exchange of information. One of Confluences strengths is that it can be adapted and integrated into an organizations system to ensure productive process. Confluence has been adapted and used for collaborative group projects. Some of the reasoning for this is as follows: The Australian Research Council's Network for Early European Research (NEER) uses confluence for interaction with its digital base repository PioNEER. Burrows (2008) states that "Confluence is marketed as 'enterprise Wiki' software, which simply means Wiki-type software with various additional features, including the ability to control access to specific spaces and pages." And that a key element in the process of designing new structure is interoperability between Confluence and PioNEER. Networking Computing's, Anderson (2006) states that "Our Editor's Choice, Atlassian Software Systems' Confluence 2.1.2, has all the features that suit an enterprise wiki. It's easy to install and set up, yet flexible and extensible." Infoworld ranked Confluence highest out of four Wiki Collaboration tools compared and Heck, 2007 stated "It doesn't go overboard with extraneous features, yet still stuffs in an amazing amount of functionality - all surrounded by a good-looking, friendly interface." As a business collaboration and knowledge management tool Confluence offers a wide range of flexibility at competitive pricing.
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    References Enterprise Collaboration and Wiki Software - Confluence . (n.d.). Atlassian - Software Development Tools and Collaboration Software . Retrieved April 15, 2010, from http://www.atlassian.com/software/confluence/ Anderson, R. (2006, March 30). Review: Wikis In The Enterprise - Network Computing. Network Computing. Retrieved April 15, 2010, from http://www.networkcomputing.com/unified-communications-voip/review-wikis-in-the-enterprise.php?p=5 Burrows, T. (2008). DEVELOPING A DIGITAL REPOSITORY FOR A HUMANITIES RESEARCH NETWORK: THE PIONEER PROJECT. New Review of Academic Librarianship, 13(1), 1-11. Happel, H. (2009). Social search and need-driven knowledge sharing in Wikis with Woogle. International Symposium on Wikis, 13. Retrieved April 15, 2010, from the Acm Portal database. Heck, M. (2007, January 5). Wikis evolve as collaboration tools | Applications - InfoWorld. Business technology, IT news, product reviews and enterprise IT strategies - InfoWorld. Retrieved April 15, 2010, from http://www.infoworld.com/t/applications/wikis-evolve-collaboration-tools-644
Jane Power

eRoom Family - Content Management - EMC - 8 views

  • EMC Documentum eRoom enables distributed teams to work together more efficiently
  • EMC Documentum eRoom Enterprise enables complex enterprise collaboration by combining the EMC Documentum eRoom workspace environment with EMC Documentum enterprise content management tools including access to enterprise content and workflow processes.
  • Provide team members with access to personalized views of the latest project task information within their eRoom workplaces while eliminating outdated task information.
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  • Combine web conferencing with the eRoom digital workplace to provide tools for realtime meetings and presentations including whiteboard sessions, desktop sharing, live demonstrations, and one-to-many presentations.
  • Gain the functionality of eRoom but in a hosted environment, enabling project teams to collaborate with partners and suppliers in a secure online space with less up-front investment.
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    For any enterprise that wants to provide a secure and scalable shared workspace for geographically disparate project teams then the EMC Documentum eRoom Family [2] of products release 7.4 provides an integrated solution that provides many benefits. The EMC website [1] provides an overview of the five components in their Documentum eRoom family that together provide a fully integrated system for online collaborative workgroups. The whole family comprises a suite of products that cover many of the areas that are out lined as essential features for successful enterprise online collaboration in the White Paper prepared by the Gilbane Group [3] Collaboration and Social Media-2008 [4]. Features such as (a) Secure shared workspace (b) Secure storage for shared rich content including, images, audio and documents, (c) Ability to run on intranet or secure hosted website that can run outside of the corporate firewall to allow external partners to join the group, (d) eRooms can be organised on a project basis each with their own workspace that can incorporate user access privileges, (e) Notifications and integrated IM and (f) Project management tools. The modules included in the Documentum eRoom Family include: eRoom - Web based collaborative workspace eRoom Enterprise - Combines the eRoom capability of a collaborative work space with the power of the EMC content management tools. eRoom Real-Time Services - Combines eRoom workspace with real time conferencing tools such as real time meetings, presentations and whiteboard sessions. eRoom Viewer -Team access to Microsoft Project Management tools. eRoom .Net - The functionality of the eRoom environment nut within a hosted web environment. References [1] EMC Corporation. (2010). EMC. Retrieved April 10, 2010, from EMC: http://www.emc.com/utilities/globalsiteselect.jhtml?checked=true [2] EMC Corporation. (2010). EMC Documentum eRoom Family. Retrieved April 10, 2010, from EMC: http://www.emc.com/products/family/er
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    eRoom is a web-based collaboration system that is popular amongst corporations. It has in built security features that IT departments require and can be rolled out globally.
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    Documentum eRoom provides a "web-based collaborative workspace for distributed teams" [1]. Additions to Documentum eRoom include real time services, collaboration management capabilities, Microsoft Project compatibility and a secure online shared environment. The eRoom Family of software has been a major player in the field of collaboration over the last ten years. EMC released a document about what they regard as their top 10 tips regarding what a SMB (medium to small businesses) should look for when considering web-based collaboration software. This document can be located at http://www.retrospect.com/assets/Top10_WebCollab_en.pdf. So how does EMC's very own software hold up these top 10 tips? DLA Piper Rudnick is mostly a US based law firm, forty offices, which required an easy and secure method to collaborate online. "The verdict: use of EMC's Documentum eRoom, a web-based collaboration platform that allows for secure information sharing" [2]. DLA Piper was deciding between Lotus QuickPlace and Documentum eRoom and stated that eRoom scored the battle because "eRoom's functionality and ease of use won out" [2]. EMC's top 10 tips echo this statement; "workspaces that are easy to manage" and "collaboration software should be flexible" [3]. However, even though eRoom has a proven history of being reliable software, they faced a new battle of collaboration-software competition.
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    Although Documentum eRoom and the rest of the family can live up to the top 10 tips, it may however, suffer a loss at the nature of technology. eRoom lacks compatibility with Web 2.0 tools such as "blogs, RSS and wikis" [5]. In an effort to keep up with technology EMC created "Centre Stage: moving beyond collaboration" [4]. In addition, the popularity of Microsoft's SharePoint has increased competition between the two products with companies migrating from eRoom. With such competition, a free version called CentreStage Essentials was released: the"version is a "limited" release of CenterStage. It does include storing documents in folder and attachment boxes like in eRoom, plus a few other features. There is no charge for this version" [5]. eRoom might still be the best suited software for many businesses, but with technology advances happening continually, it may also mean that for any new businesses delving into new collaboration software it could be a good idea to read up on Microsoft's Sharepoint 2010 or CentreStage. References/Notes [1] Details from http://www.emc.com/products/detail/software/eroom.htm [accessed April 8, 2010]. [2] Chen, A., (2007). Law firm makes case for eRoom, http://www.emc.com/collateral/analyst-reports/0307-eweel-law-firm.pdf, eWeek: The enterprise weekly, Issue: March 28, 2007 [accessed April 8, 2010]. [3] EMC. Top Ten Tips for Web-based Collaboration in SMBs, http://www.retrospect.com/assets/Top10_WebCollab_en.pdf [accessed April 6, 2010]. [4] OpenVine, Migrating from eRoom to CentreStage, http://www.openvine.com/downloads/eRoomCenterStageMigration.pdf [accessed April 9, 2010]. [5] OpenVine Web Solutions and Consulting, experts in best eRoom practices, the eRoom blog, http://blog.openvine.com/?m=200905 [accessed April 9, 2010].
Liz Barrett

WebEx Online Classroom - 3 views

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    WebEx Online Classroom is the perfect tool for providing live just-in-time online instructor-led training or self-paced training to employees, partners and clients where participants can access either service from their web browser at any time from any place. WebEx Online Classroom allows for easy e-learning/e-training content creation and delivery and with the added e-commerce feature one could turn their in-house training service into a profit-earning centre. [1] Instructors are able to set up remote 'labs' for participants to practice on during any stage of the program, create polls or quizzes, receive instant feedback or track participation and attendance along the way. They are also able to record and archive. [1] WebEx Online Classroom allows for presentation sharing, streaming media or live video, interact in 'real-time' with the participants as well as passing control from user-to-user and share applications simultaneously. [1] Real-time demonstrations provide strategic advantages with respect to: [2] [3] * Rolling out new products faster * Accelerating customer usage of your products * Training new reps and partners * Bringing employees up to speed on new applications * Providing and/or improving remote support to your IT department and client base * Re-train or re-skill personnel who have been injured and/or returning to the workforce [4] The WebEx application has now been made available, free of charge, to Apple iPhone and iPad users. This means that the aforementioned training applications can be delivered to students who are on the move. It also delivers the traditional benefits of WebEx, i.e. virtual meetings and subsequent collaboration, sharing and annotation as well as individual or group chat sessions. [5]
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    References: [1] 'Online Classroom: Deliver high-touch e-Learning'. Retrieved from URL: http://www.webex.com.au/smb/online-classroom.html [2] 'Delivery high-touch eLearning programs while cutting costs'. Retrieved from URL: http://www2.webex.com/companyinfo/overview/elearning.html [3] Bardwell, M. (2006). 'Canon USA Inc accelerates time-to-market with WebEx'. Retrieved from URL: http://www.webex.com/pdf/casestudy_canon.pdf [4] Telecomworldwire (2008). 'Walter Reed EEOO selects WebEx Online Classroom application to train injured soldiers'. Retrieved from URL: http://findarticles.com/p/articles/mi_m0ECZ/is_2008_April_15/ai_n25157509/ [5] 'Cisco WebEx Meeting Center on the iPad'. Retrieved from URL: http://webex.com/apple/
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    Although predominantly marketed as a web based training tool for small-medium businesses, Webex offers a stable platform for collaboration in the educational sector. Steve Mackenzie is Distance Learning Development Team Leader in the Faculty of Health and Life Sciences at De Montfort University. He compares the usability and effectiveness of three web conferencing tools; Wimba, Webex and WiZiQ. He uses them as live online learning tools and his practical experience makes him well qualified to compare them. Mackenzie believes that technology should be invisible. He compares things like logging in, audio quality, whiteboard tools, feedback tools, the general environment look and feel, recording of sessions and of course support, he places more importance on the user interface and how much the tool maximises interaction. [1] Mackenzie's verdict is that Webex is the pick of the bunch providing a stable, least problematic web conferencing environment. He regards it as the easiest to log into and by far has the most appealing look and feel for participants and is easy to work with for teachers. [1] This is supported by other software review sites. [2] [3] One of WebEx's features has been its development of applications for iPhone. Users can view and join meetings and conferences from their phone, making collaboration possible away from their Internet-connected computers. [3]
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    References: [1] Mackenzie, S. (2009). The Three Dubya's - Wimba, Webex and WiZiQ. Learnadoodledastic Retrieved 31 March 2010, from http://learnadoodledastic.blogspot.com/2009/09/dubyadubya-dubya-wimba-webex-and-wiziq.html [2] GiveMeaReview. (2010). Webex Review. Givemeareview.com Retrieved 14 April, 2010, from http://www.givemeareview.com/online-meeting/webex.html [3] TopTenREVIEWS. (2010). Web Conferencing Review: Webex. Retrieved 14 April, 2010, from http://web-conferencing-services.toptenreviews.com/webex--review.html
Vivien Rayner

Online project collaboration, management software: Zoho Projects - 3 views

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    Zoho Projects is another multi-user project management tool with planning and reporting capabilities. It offers * task management including setting task dependencies; * Milestone setting and managment * ability to schedule team meetings, gather notes, post slides and manage project from a central location * ability to centrally post and share files; * create a project "intranet" with the built-in Wiki; * a discussion board; * online group chat; * Gantt chart reporting; * time tracking and ; * integrated invoicing; Zoho have a comprehensive portfolio of over 20 apps including an impressive list of office suite applications in which Zoho projects was added in 2009. Several have won industry awards. They have a reputation of regularly developing and adding to this suite. Pricing is very affordable ranging from free for a personal use trial version to $80/month for unlimited use. They appear to have out in practice good physical security of physical property, network and people processes ensuring continued operation in the future [1] With full integration with Google Apps, you can login using your Google profile. [3] Although a relative newcomer to the collaborative project management tools market, it seems a logical progression along the development of Zoho's integrated office products. [2] [1] Zoho Corporation (2010). 'Project Collaboration and Management Done Right'. Retrieved April 1, 2010 from http://projects.zoho.com/home.na [2]McCue, T. (2009). Review of Zoho Projects: Project Management Tool Small Business Trends Retrieved 13 April, 2010, from http://smallbiztrends.com/2009/09/review-zoho-projects-project-management.html [3]Miller, R. (2009). Zoho Projects integrated with Google Apps. Fierce Content Management Retrieved 13 April, 2010, from http://www.fiercecontentmanagement.com/s
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    Although Zoho Projects does lack in features compared to online collaboration software such as Central Desktop, it's ease of use and the integration of task tracking does set it apart from it's counterparts [4]. Computer users new to online collaboration will find the limited features easy to master and is perfect for small to mid-size companies whose employees regularly telecommute. While Top Ten Reviews [2] gave a less than glowing review for it's resource management and budget features, another review by actual users [1] gave it five stars for it's project management facilities, gnatt chart, calendar integration, document sharing abilities and wiki. Zoho Projects make use of integrated group chat, discussion boards and utilising Project Wiki, webpages can be uploaded with embedded media such as video. The 'Project Stream' shows the latest update of project activity, live chats and live collaboration with Microsoft project files. A video is available on Life Hacker that shows the Zoho Projects in action [3]. Zoho Projects' users are updated by email or rss feeds, without them having to be signed-in to be kept in the loop. Users of Zoho Projects can also benefit from including Zoho's other products such as Zoho Writer, Zoho Planner and Zoho Invoice.
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    References: [1] Google Apps Marketplace (2010). 'Zoho Projects' . Retrieved April 12, 2010 from http://www.google.com/enterprise/marketplace/viewListing?productListingId=2533+16735307238406892037 [2] Top Ten Reviews (2010). Retrieved April 12, 2010 from http://online-project-management-review.toptenreviews.com/zoho-projects-review.html [3] Life Hacker (2009). 'Zoho Projects keeps teams focussed and in touch'. Retrieved April 12, 2010 from http://www.lifehacker.com.au/2009/07/zoho-projects-keeps-teams-focused-and-in-touch/ [4] Bright Hub (2009). 'Review of Zoho Projects'. Retrieved April 12, 2010 from http://www.brighthub.com/office/project-management/reviews/27487.aspx
Elaine McDonald

AJAXWorkspace - Project Management Software for Everyone! - 5 views

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    Online project management tools such as AJAXWorkspace facilitate team collaboration by eliminating delays from miscommunication or uncertainty over job roles. Effective online project management helps to keep teams on task and projects on budget. AJAXWorkspace uses a common Asynchronous JavaScript and XML (Ajax) workspace as the foundation for an online collaboration workspace. (Myerson, 2009) AJAXworkspace management software provides more than 10 powerful online project management and collaboration tools such as document management, task to-do list, notepad, file sharing, discussion board, news, polls, graphical reporting and more. (AJAXWorkspace) The project expenses feature in AJAXWorkspace allows users to manage all team expenses associated with a project. Team members can submit their expenses for approval online for the project manger to either approve or reject. Approved expenses can be deducted from the project budget and team members can find project expenses Key Performance Indicators (KPI) under the project's dashboard feature. (AJAXWorkspace) The dashboard feature exhibits a workspace summary of recent news, activities and tasks, as well as upcoming events, documents list, graphical reporting of pending tasks and bookmarks. AJAXWorkspace allows the creation and tracking of many projects in the one workspace. Is easy to use from anywhere that a computer and Internet access is available. (van Bavel, 2010) Using a common central Ajax workspace, team members can collaborate on one or more projects at individual, departmental, and corporate levels. Different templates can be created for each level and also for both private and public use. The central workspace provides technical support, training, network monitoring, and data security. (Myerson, 2009) AJAXWorkspace offers superior, flexible project management services that support financial and personal accountability by tracking expenses, monitoring budgets, and regulating resources.
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    References Myerson, J. (2009, October 20). Manage tasks with common Ajax workspace. IBM - United States. Retrieved April 7, 2010, from http://www.ibm.com/developerworks/web/library/wa-aj-workspace/?ca=drs- Project management and online collaboration features: AJAXWorkspace. (2010). Project management software, online collaboration & task software: AJAXWorkspace. Retrieved April 7, 2010, from http://www.ajaxworkspace.com/project-management-features/ van Bavel, I. (2010). Internet Business Tool, Internet Business Idea, Starting Online Business. Internet Business Tool, Internet Business Idea, Starting Online Business. Retrieved April 7, 2010, from http://www.internetbusinessinfo.net/
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    "Secure project management software which consists of an integrated suite of collaboration functionalities. Organize your tasks, manage projects and coordinate well with your entire enterprise, colleagues and team members within a central location". [1]
    "It helps you in effectively organizing your tasks, managing projects and coordinating well with your project members or colleagues within a centralize location. It is an ideal tool for any kind of project management, whether you are working in an organization or a freelancer from home" [2]
    Advantages of AJAXWorkspace:
    "The online workspace services consist of the following criteria: * Cost effective, No Hardware or Software to Buy * It's a Free Services * Rapid Setup and Deployment with no client-side implementation * Access your data at anytime, from anywhere in the world. * Secure and Reliable which available 24 hours a day, 7 days a week. * Free Automatic Upgrades Services * Interactive, fast and high usability with latest MS AJAX Framework". [3] References:
    [1] Project Management and Collaboration Software, http://www.web-based-software.com/project-management/index2.asp [accessed April 14, 2010]. [2] Earn money online from home, http://netstrive.blogspot.com/2009/02/indiaspeaksnet-get-paid-for-survey.html [accessed April 14, 2010]. [3] Online project management software and collaboration workspace, http://ajaxworkspace.wordpress.com/2007/12/15/ajaxworkspace-implementation-plan/ [accessed April 14, 2010].
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