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Jill Perry

Officemedium - 4 views

shared by Jill Perry on 11 Apr 10 - Cached
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    Officemedium is an online collaborative package for business which offers centralized collaboration, client integration, security, organization and social platforming. One of the features of Officemedium is the client integration which allows the business to create user accounts for their clients which allows them to access only the information meant for them. The software is simplistic and centralised. According to Officemedium their product is "Unlike most business software, our application is easy to use and stripped of over-complicated, unnecessary clutter." Officemedium uses a concept of Clients, Employee and Super User which allows differing levels of access and integration. Whereas there are many business applications that are similar, ReadWriteStart which is a resource guide for first time businesses, describes officemedium as "Topping their list is Officemedium, a service we profiled last fall which provides a wide variety of collaborative features wrapped up in an elegantly designed interface." Business Pundit lists the advantage of Officemedium as follows: "Features: * Client integration * Contact information management * Task management * Event coordination * Personal and group calendars * File sharing and storage * Resource and document management * Shared blogging * Real-time chat * Private messaging * Status updates * User profiles * Polling * Searching and tagging * Email updates and notifications Continued...............
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    Pros: * Extremely simple to use * Comprehensive suite of features * Well designed * Fast, rich interface * Simple pricing model * Based on Drupal" Business Pundit's conclusion on Officemedium is "Social media integration, comprehensive design, features, and ease of use make OfficeMedium a winner. Give the demo or free trial a shot." Officemedium has been developed using Drupal which is an open source content management platform. It offers a either user accounts or memory based consumption accounts as well as a instant demo and a 30 Day free Trial period so you can explore the application and find out if it suits your needs prior to having to outlay funds.
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    References: Cameron, C. (2010, January 18). Top 10 Online Small Business Collaboration Tools - ReadWriteStart. ReadWriteWeb - Web Apps, Web Technology Trends, Social Networking and Social Media. Retrieved April 10, 2010, from http://www.readwriteweb.com/start/2010/01/top-10-online-collaboration-to.php Case Study: OfficeMedium - Web-based Business Intranet Software (Drupal SaaS) | drupal.org. (2010, October 8). drupal.org | Community plumbing. Retrieved April 10, 2010, from http://drupal.org/node/599402 Knufken, D. (n.d.). The 10 Best Collaborative Web Tools for Business | Business Pundit. Business Pundit: Your daily dose of smart business opinion. Retrieved April 10, 2010, from http://www.businesspundit.com/the-10-best-collaborative-web-tools-for-business/ Mola, J. A. (2010, February 1). OfficeMedium Ranked #1 Collaboration App (Free Extended Trial for ebizQ Readers) - Business IT Buzz Blog. An SOA, BPM, Decision Management and Cloud Computing Guide for the Enterprise Community.. Retrieved April 10, 2010, from http://www.ebizq.net/blogs/guest_session/2010/02/officemedium-ranked-1-collaboration-app-free-extended-trial-for-ebizq-readers.php OfficeMedium | Web-based Business Intranet and Collaboration Software. (n.d.). OfficeMedium | Web-based Business Intranet and Collaboration Software. Retrieved April 10, 2010, from http://www.officemedium.com/ drupal.org | Community plumbing. (n.d.). drupal.org | Community plumbing. Retrieved April 10, 2010, from http://drupal.org/
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    OfficeMedium is a "web-based intranet and social collaboration software" (McCue, 2010) allowing businesses to bring together their daily business and communication needs in one central location. OfficeMedium is targeted towards small and medium businesses, (About, n.d.) providing an application that is simple and easy to use. Since OfficeMedium provides a working environment online, it is accessible remotely (OfficeMedium, n.d.) and takes away the need for servers, installation and upgrade of software and data backups. (About, n.d.) The software provides "file sharing and storage, event and task management, contact and company information storage". (About, n.d.) In doing this, it places all data in a central location, avoiding dilemmas of misplaced data from unorganised methods of communication such as email, phone or instant message. These forms of communication can sometimes make it difficult to monitor and locate data on a particular project. Progress of all projects and anything related can be viewed through a simple dashboard which offers real-time collaboration. (OfficeMedium, n.d.) Some features include "task and event management, personal and group calendars, contact management, to file sharing and storage". (McCue, 2010) Managers, staff and clients can access and input information in these areas, depending on their user level. OfficeMedium allows three levels of users. (McCue, 2010) These levels determine the amount of access a user has. They are: Client: Allows least access. Can allow client to view and give feedback to documents. Employee: Greater access than client. Able to view a greater amount of data and can input content. Superuser: Has full access. Is able to see and manage all areas
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    Reference: About. (n.d.). Retrieved April 17, 2010, from http://www.officemedium.com/about McCue, T. (2010). Small Business Collaboration Software: Office Medium. Retrieved April 17, 2010, from http://smallbiztrends.com/2010/04/small-business-collaboration-software-office-medium.html OfficeMedium. (n.d.). Retrieved April 17, 2010, from http://www.officemedium.com/
Jill Perry

Skype for Business - 6 views

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    Skype was founded in 2003 and is now a well known worldwide application on the internet. Skype has voice and video calling, IM and SMS systems and operates on a wide variety of mobile systems and differing operating systems. Skype uses a Voice over Internet Protocol (VoIP) system. Skype Business concentrates on allowing businesses to operate effectively by means of effective and fast communication whilst saving money on communication. Skype offers a Business Control Panel which they state that "You can allocate and manage your employees' Skype Credit balances centrally, plus keep track of their, and your company's, expenditure with built-in reporting tools." Skype offers a business version of the Skype Application which main features are "Main features * Free Skype-to-Skype calls. * Free video calls. * Free instant messaging. * Call phones and mobiles, send SMS. * Voicemail. * Forward calls to a phone when you're offline. * Screen sharing * Send contacts " Myhill et al sums up Skype by stating "Calls between Skype users are free and with a standard broadband internet connection, it is a simple matter to run other Web 2.0 applications (e.g. Google Documents) and Skype at the same time - so that collaborators can talk to each other in real time and even work on the same documents simultaneously. Skype has well-over 300,000 million accounts worldwide and is a very popular facility. In the context of the VRE, Skype offers additional, global communications benefits which take the researcher well beyond other, less-intrusive means such as e-mail or wikis." Brkan states that "Collaborating or doing business with different parts of the world is far easier when you can speak to people in realtime, without worrying about the phone bill." For online collaboration such as conferences Skype is a cheap and accessible alternative to other options.
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    SKYPE FOR BUSINESS www.skype.com Current voice and video internet communication technologies are available and accessible for most internet users with the only requirement for use being a computer, web camera and internet access. At present the Skype product is currently one of the most popular communications technologies and tools in use via the internet. Skype promotes synchronised and asynchronised communication giving both the personal or business user the ability to communicate via instant messaging, SMS, voice or video calling, offering a number of packages from free to use, to customised business packages [1]. Skype gives business users the ability to connect with hard-to-reach geographically diverse audiences [2] throughout Australia and internationally, thus being invaluable when targeting a specific market or group for online collaboration. Using Skype to connect and collaborate minimizes the expense of sending staff to conduct meetings at locations [2], therefore saving money. When using Skype to collaborate and communicate, participants are able to partake in the comfort and convenience of their own environment and is an attractive tool for to users with a disability or specific needs. Skype can be a valuable resource for online collaboration offering both personal and business users the opportunity and convenience to reach audiences without the expense of meeting face-to-face. REFERENCES: [1] Skype (2010). "Skype for Business". Retrieved 12 April 2010 from, http://www.skype.com/intl/en-gb/business/ [2] Grover, R & Vriens, M. (2007). The Handbook of Marketing Research, Sage.
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    References Brkan, B. (2090, September 22). 5 Ways Skype Helps Your Business | FreelanceSwitch. FreelanceSwitch | Freelance job listings, freelancers directory, resources and thousands of articles.. Retrieved April 11, 2010, from http://freelanceswitch.com/working/5-ways-skype-helps-your-business/ Myhill, M., Shoebridge, M., & Snook, L. (2009). Virtual research environments - a Web 2.0 cookbook?. Library Hi Tech, 27(2), 228-238. Retrieved October 10, 2010, from the Emerald Group Publishing Limited database. Skype for Business - solutions. (n.d.). Skype " Make free calls and great value calls on the internet. Retrieved April 11, 2010, from http://www.skype.com/intl/en/business/solutions/
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    As has been examined, Skype is a very useful tool for business in relation to both collaboration and the reduction of communication costs . InnerPass further extends Skype's reach in the area of collaboration. [1] Virtual meeting rooms and screen sharing are the main added areas of functionality, with the service offering a free plan for person use. The need for increased meeting rooms and increased data transfer storage attract business rates from $4.95 to $14.95 a month. As Mashable state "InnerPass is most useful for small or medium sized businesses that have a lot of travelling, presenting, or telecommuting built in" [2] References: 1. https://www.innerpass.com/ 2. InnerPass turns Skype into a Virtual Business Collaboration Tool retrieved 18th April 2010 from http://mashable.com/2009/04/07/innerpass/
Duane Fogarty

Glasscubes - 4 views

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    Share. Collaborate. Communicate. [1] Glasscubes is all about file sharing, intranets, contact management and document management. [1] It is an application that is ideal for maintaining customers, employee relations and dealing with issues in a real time collaborative feed. The 'cubes' part refers to workspaces where access is assigned to various individuals or departments within and external to the company. Glasscubes is a UK company with the highest audience base, as per Alexa.com, from South Korea, India, United Kingdom and United States [2]. The application allows for real-time editing of office, pdf and image files online so that users know they will be editing the latest update. Users can share calendars, if they require, and in March 2010 Glasscubes announced its calendar synchronization for active employees. "Glasscubes... announced that its online-based collaboration software now allows users to synchronise calendars directly with Google Calendars, or to view (read only) events in other calendaring applications that support the iCal format"[3]. Adding to this announcement Glasscubes has also been accepted into the "Google Apps Marketplace" [4].
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    Not only a recently reworked calendar tool but Glasscubes also includes a free conference call service. This makes Glasscubes a viable product for many recommended businesses: teams, agencies, small businesses, legal professionals, educational institutions, charities, enterprises and project managers [5]. It is a solution that is "clearly going to be better-employed by small and medium-sized businesses whose departments and teams could use a little direction" [6]. There is much more that can be discovered about Glasscubes and what it can do! They offer clients a variety of packages to cater for various budgets. "When it comes to the actual pricing of this application, you can go for any of the following five plans: 'Basic', 'Limited', 'Standard', 'Professional' and 'Premium'" [6]. Considerable differences to the packages include file uploading sizes, workspace storage capacity and the number of users and contacts [7]. Watch the Glasscubes.com information video at Vimeo: http://vimeo.com/6868967 .
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    References/Notes [1] Tagline from http://www.glasscubes.com/ . [2] Alexa.com Traffic Stats, http://www.alexa.com/siteinfo/glasscubes.com#trafficstats [accessed April 4, 2010] [3] TMCnet.com, (2010). Glasscubes Synchronises with Google Calendars Enables users to create and share calendars across different programmes, ttp://www.tmcnet.com/usubmit/2010/03/17/4677447.htm [accessed April 5, 2010]. [4] Glasscubes Blog, (2010). Glasscubes added to Google Apps Marketplace, http://www.glasscubes.com/glasscubes-added-to-google-apps-marketplace/ Published March 18, 2010, [accessed April 5, 2010]. [5] Glasscubes, http://www.glasscubes.com/who/ . [6]Killer Startups, (2010). A tool for collaborating online, http://www.killerstartups.com/Web-App-Tools/glasscubes-com-a-tool-for-collaborating-online#ixzz0kAqbNZhu [accessed April 5, 2010]. [7] Glasscube's packages and prices, http://www.glasscubes.com/pricing-and-packages/ .
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    Glasscubes brings together a multitude of features specifically intended to help small and medium sized organisations share files, collaborate on documents, and manage key elements of their online operations securely. (Miles, 2009) Each Cube is a workspace with a dashboard providing a comprehensive summary of activities within the Cube and a secure area for documents. Every Cube also has its own calendar that can be merged with other personal or business calendars for a full overview and to ensure bookings and deadlines do not clash with each other. (Harris, 2009) Glasscubes requires no add-ons and files are backed up daily, but it falls short of Basecamp's (http://basecamphq.com/ ) robust and structured method of document management and sharing and there is no support - either included or as add-ons, for milestones, reporting and analytics. (Harris, 2009) Like Basecamp, Glasscubes was designed for small businesses and is limited when it comes to working with large clients and teams that have multi-level, frequently changing tasks that don't require all members to see everything at all times. For larger organisations, Salesforce (www.salesforce.com ) can be scaled up for customer relationship management and offers more functionality, such as email support. (Harris, 2009) As an online service for small businesses, Glasscubes is a competitively priced Web-based project management tool with ample collaborative features to help link up with colleagues and clients anywhere there is an Internet connection. Unlike many customer relationship management tools, Glasscubes is simple to use even without extensive training or technical knowledge. (Miles, 2009)
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    References Glasscubes: Online intranet, workspaces and simple CRM. (n.d.). Share. Communicate. Collaborate. - Glasscubes: Online intranet, workspaces and simple CRM. Retrieved April 8, 2010, from http://www.glasscubes.com/ Harris, C. (2009, November 13). Glasscubes Review | Business Computing World. Business blogging and technology reviews - Business Computing World. Retrieved April 8, 2010, from http://www.businesscomputingworld.co.uk/?p=1512 Miles, S. (2009, December 26). Glasscubes ‚ Facilitating Communication and Collaboration - Reviews by AppVita. AppVita.com - Discovering web-based applications that just make life better. - Reviews by AppVita. Retrieved April 8, 2010, from http://www.appvita.com/2009/12/26/glasscubes-%E2%80%93-facilitating-communication-and-collaboration/
Narelle Absolom

HyperOffice - 2 views

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    HyperOffice is an online collaboration suite that is designed for the small to medium sized business. The catchphrase is "collaboration made simple" and one of the advantages of HyperOffice is that it is entirely web based, meaning that no major IT infrastructure or expertise is needed to utilise it in your business [1]. Features of the Collaboration Suite include business email service (web based), online calendar, task manager, online document management, online contact management, custom online portal, intranet/extranet publishing, plus a range of supporting tools such as online database management, polls, discussion boards and a project management tool [2]. The service is mobile device supported and can also synchronise with Outlook, to leverage existing communication applications. It is both Windows and Mac compatible. HyperOffice staff have 10 years experience providing online collaboration [3] and a wide range of clients are presented for reference, which builds credibility in the product [4]. It has also been met with favourable criticism by a number of reviewers [5] [6] [7]. A free 30 day trial if available, after which pricing depends on extended product features and the number of users e.g. Collaboration Suite for 100 users is $6239.90 per year and includes 12.5GB online document storage hosting [8]. This is an affordable solution for small and medium sized businesses that do not have the expertise or budget to implement larger enterprise communications and collaboration tools.
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    References [1] HyperOffice. (2010). Boost Productivity with Total Collaboration! Retrieved April 11, 2010, from http://www.hyperoffice.com/collaboration-suite/ [2] HyperOffice. (2010). Homepage. Retrieved April 11, 2010, from http://www.hyperoffice.com/index.php [3] HyperOffice. (2010). Press Coverage. Retrieved April 11, 2010, from http://www.hyperoffice.com/in-the-news/ [4] HyperOffice. (2010). Clients. Retrieved April 11, 2010, from http://www.hyperoffice.com/clients/ [5] Mendelson, E. (2006). HyperOffice. PCMag.com. Retrieved April 11, 2010, from http://www.pcmag.com/article2/0,2817,1954116,00.asp [6] Needleman, R. (2006). HyperOffice takes on Outlook and Exchange. Cnet news. Retrieved April 11, 2010, from http://news.cnet.com/8301-17939_109-9664455-2.html [7] Online Document Management. (2008). HyperOffice Review. Retrieved April 11, 2010, from http://www.onlinedocumentsharingreviews.com/blog/10-hyperoffice-review [8] HyperOffice, (2010). Pricing. Retrieved April 11, 2010, from http://www.hyperoffice.com/pricing/
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    HyperOffice, launched in 1998 and powered by Ajax and other Web 2.0 technologies, [1] is an award-winning, cloud-computing software-as-a-service (SaaS) [2] offering a suite of online collaboration and communication tools specifically targeted at the small-to-medium enterprise (SME). Users collaborate online through dedicated virtual workspaces to share documents, contacts, calendars and projects from any computer or mobile phone both in and out of the office. [3] One of the key differentiators of HyperOffice is its exceptional ability to create a branded or customised portal in your existing website that allows clients to be directly linked through a log-in to those specific areas of your business that they deal with. This is a seamless process and the branding is independent of any reference to HyperOffice. No specialist expertise is required as you can use the HyperOffice Publisher or HTML editor to achieve a professional result. [4] HyperOffice has recently released its Beta HyperSynch feature enabling "iPhone, Droid, Blackberry, mobile phones and other wireless devices to connect, to update and synchronise Outlook email, contacts, calendars, projects tasks and corporate networks via over-the-air updates" [5] As a further enhancement to the product, HyperOffice embedded a 'Skype-Me' icon next to their contact list, in the Shared Contact Manager, and as a result allowed HyperOffice users to contact each other directly using the Skype service and avoid the cost of traditional phone charges. This has seen HyperOffice's sales increase dramatically on a global basis by leveraging off the free and low-cost options of the Skype communications and collaboration application. [6] HyperOffice has also expanded its operations and product distribution into Europe, the Middle East and Africa (EMEA) which will result in enhanced opportunities for collaboration with small-to-medium-enterprise (SME) businesses in these areas further underpinning Hy
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    References: [1] 'HyperOffice expands global marketing channels for cloud-computing collaboration suite; VNC to distribute new edition of software-with-services business tools to EMEA resellers, partners, customers'. Retrieved from URL: http://it.tmcnet.com/news/2010/04/06/4711839.htm [2] Hamilton, D. (2010). 'Cloud collaboration suite HyperOffice Expands Global Marketing Channels in EMEA". Web Host Industry Review. Retrieved from URL: http://www.thewhir.com/web-hosting-news/040610_Cloud_Collaboration_Suite_HyperOffice_Expands_Global_Marketing_Channels_in_EMEA [3] HyperOffice. Retrieved from URL: http://clients.hyperoffice.com/ [4] HyperOffice. Retrieved from URL: http://www.hyperoffice.com/portal-customization/ [5] HyperOffice; HyperSynch Connects iPhone, Droid, Blackberry, Windows Mobile Phone Users to Email, Contacts, Calendars, Projects, Data, Tasks and Corporate Networks. (2010, March). Computer Weekly News,302. Retrieved from ProQuest Computing. (Document ID: 1984904381). [6] HyperOffice; HyperOffice Wins Skype for Business Competition. (2009, September). Computer Weekly News,175. Retrieved from ProQuest Computing. (Document ID: 1855792061) [7] HyperOffice. Retrieved from URL: http://clients.hyperoffice.com/training-and-support
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    HyperOffice is a software as service company offering hosted intranet solutions. The services offers various business oriented tools allowing information, and communication throughout an organisation. Employees can use the service to collaborate on projects and there are many customisation options (HyperOffice, 2010). HyperOffice has many features. These include the desktop which reports on things that may be of interest. It is essentially a dashboard. User-specific features include a calendar (personal and organisation wide). Documents manager, contacts, tasks, bookmarks, notes and reminders. HyperOffice also has features for groups within a company that may be used by teams or setup for specific projects. The document manager in particular has inbuilt version control where all copies of a file are saved as edited versions of the file is uploaded and this allows changes that go in the wrong direction to be rolled back to prior versions. Many of the same features available for personal use are available for groups along with the addition of forums, and voting. Specific to collaboration, HyperOffice can facilitate online meetings and collaborative management of databases. The database feature in particular is very similar to Microsoft Access in functionality in that it allows not only for tables and user permissions but also customs input methods in the way of forms and custom views to show data in the manner which suites it most (HyperOffice, 2010).
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    HyperOffice Review. (2008, July 2). Retrieved April 20, 2010, from Online Document Management: Review Online Document Collaboration & Document Sharing: http://www.onlinedocumentsharingreviews.com/blog/10-hyperoffice-review HyperOffice. (2010). Boost Team Productivity Total Productivity. Retrieved April 20, 2010, from HyperOffice: http://www.hyperoffice.com/collaboration-suite/
Jill Perry

Backpack (37 Signals - 10 views

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    Backpack by 37 Signals. Backpack is a product created by 37 signals which allows the user to store information, documents, discussion and schedules with your workforce in a secure online environment which is accessible all the time. 37 Signals states that "Over 3 million people use our web-based apps to get things done the simple way." One of the features of Backpack is its interaction with email. When file attachments are sent to Backpack they automatically update on your pages. The backpack pricing plan allows you to start out small and upgrade your package when your business grows. This allows flexibility in the pricing system to suit your business needs at any given time. Backpack can also work with other applications like Google Calendar and a variety of other devices such as iphone apps, third party desktops and widgets. The Backpack accounts are protected with password protection with SSL security that ensures your information is safe at all times. Backpack capabilities are described by Gomez de la Torre as follows "1. Important scheduling information 2. Shared and easily modifiable check list of things to do 3. Personal knowledge and experience of prior dealings with clients 4. Identification of files necessary for the meeting 5. Repository for other tacit knowledge" Backpack creates a powerful user interface which allows workers to be in touch and informed whether they are office based or mobile. Backpack has been reviewed by a number of sources some of which can be perused in the reference section. Richard Cobbett from Pc Plus sums up Backpack as "Backpack allows you to manage all your data across multiple PC's with ease. Backpack is hands-down the most flexible of the online organisation tools, and it just keeps evolving. " Further information can be found about Backpack at http://backpackit.com/
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    References: Cobbett, R. (2009, March 3). 37signals Backpack review from TechRadar UK's expert reviews of Other software. TechRadar UK | Technology News And Reviews. Retrieved March 31, 2010, from http://www.techradar.com/reviews/pc-mac/software/utilities/other-software/37signals-backpack-34109/review De la Torre, V. G. (2005, December 8). Knowledge Management Systems Research Paper: Knowledge Management Systems and Web 2.0 Tools & Technologies. The University of Texas at Austin School of Information. Retrieved April 1, 2010, from www.ischool.utexas.edu/~i385q/archive/gomez_web2.0.pdf Intranet, Group Calendar, Small Business Organizer: Backpack. (n.d.). Intranet, Group Calendar, Small Business Organizer: Backpack. Retrieved March 31, 2010, from http://backpackit.com/ Kelly, W. (2007, July 1). PC Today Article - 37signals Backpack . PC Today - Your Mobile Computing and Wireless Authority. Retrieved March 31, 2010, from http://www.pctoday.com/Editorial/article.asp?article=articles/2007/t0507/24t07/24t07.asp&guid= Schmidt, A. (2006). PRODUCT PIPELINE.. Net Connect, 131, 18-19. Retrieved April 1, 2010, from the Business Source Premier database.
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    Backpack is quite similar to Microsoft's SharePoint Services in that it allows for files to be uploaded and shared in the one place; allows the sharing of information and calendar events (Backpack, 2010a). As Backup is hosted online and offsite, stress can be alleviated in the event of fire or theft. SharePoint on the other hand is stored on internal servers hosted by the business. This may incur an expensive fail safe back-up plan. It seems that Backup is more user friendly than SharePoint and will work well in an online collaboration environment. Both SharePoint and Backup allow for allow for a whole range of third party extras and add-ons (Backpack, 2010b; SharePoint Solutions, 2010). This allows businesses to customise their intranet and use the tools that work for them. 37signals, the company behind Backup, also design other products that help businesses achieve their goals, these include: Highrise, Basecamp and Campfire (37signals, 2010). Although 37signals offers that Backpack has the ability to add-in extras, they do not however take any responsibility in the event that something goes wrong. "Note: These apps and integrations are not endorsed or tested by 37signals. 37signals does not assume responsibility or liability for any issues caused by the use of third party products." (Backpack, 2010b). More importantly, solutions that allow users to read, reflect and collaborate also take more time than a conventional face-to-face meeting/ discussion. "Computer-Mediated Communication not only takes longer than a face-to-face communication, but they produce more ideas and produce greater opportunity for each person to participate." (Bordia, 1997, p99) This can be said for all solutions that offer users time to "think" on events that they have been asked to collaborate on. 37signals (2010). 37signals Retrieved April 1, 2010, from http://37signals.com/ Backpack (2010a). Backpack Retrieved April 1, 2010, from http://backpackit.com/ B
meryl olait

Huddle | Project Management Software, Online Collaboration and Document Sharing - 16 views

  • Collaborate privately on multiple projects with unlimited users
  • Upload large (up to 2GB!) files, manage versions and get work approved
  • Create, view and edit documents and spreadsheets inside your browser
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  • Integrated web & phone conferencing
  • Easily track tasks, deadlines and milestones with our project management software
  • Whiteboards and discussion forums keep ideas and conversations in one place
  • Huddle.net named as one of BusinessWeek’s fifty tech start ups you need to know
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    Huddle is a secure, affordable, online project management tool that is fully customisable with a range of dashboard widgets and tools that can be turned on or off to meet a specific project's needs [1]. Users can upload large 2GB files and a team can be made up of an unlimited number of users [2]. Online conferences, or face-to-face meetings can be added to the dashboard's calendar and individual or group tasks can be added or allocated [3]. Huddle allows users to work on MS Word and Excel files online, with automated versioning and audit trails. Files can be set up with custom access (permission) levels according to the team leader's requirements. Automated emails can be customised to notify teams and team-leaders of calendar events, versioning and file changes [3]. Web conferencing and desktop sharing can be implemented via the live.huddle.net interface [4]. Huddle has provided a collaborative business solution for government, enterprise, IT, marketing, retail, manufacturing, charity and education sectors. Case studies from big and small companies attest to the benefits of using Huddle [5]. Toshiba, Nokia, UNICEF & Harvard University have enjoyed the benefits of using Huddle's collaborative capabilities and Huddle is free for registsered charities [6]. Huddle's intuitive, user friendly interface makes project collaboration easy, even for users with no prior experience in the field of project management, and its free iPhone application makes it even easier for users to contribute when they are out of the office [7]. -------------------------------- see References below
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    References [1] Ninian Solutions Ltd. (2010). 'Project Management Software, Online Collaboration and Document Sharing ~ Huddle'. Retrieved March 27, 2010 from https://www.huddle.net/ [2] Smith, T. (2008). 'Review: Huddle online collaboration software - Personal Computer World'. Personal Computer World. Retrieved March 27, 2010 from http://www.pcw.co.uk/personal-computer-world/software/2228375/review-huddle-online [3] Ninian Solutions Ltd. (2010). 'Enterprise Collaboration Tools ~ Huddle'. Retrieved March 27, 2010 from http://www.huddle.net/what-is-huddle/huddle-for-enterprise/ [4] ubergizmo. (2009). 'Huddle Collaboration Tool - New Version'. Retrieved March 28, 2010 from http://www.ubergizmo.com/15/archives/2009/04/huddle_collaboration_tool_new_version.html [5] Ninian Solutions Ltd. (2010). 'Case studies ~ Press Releases ~ Huddle'. Retrieved March 28, 2010 from http://www.huddle.net/press/case-studies/ [6] Ninian Solutions Ltd. (2010). 'Huddle for Charities ~ Business Solutions ~ Huddle'. Retrieved March 29, 2010 from https://www.huddle.net/business-solutions/huddle-for-charities/ [7] Reisinger, D. (2009). 'Huddle adds collaboration features, iPhone app'. CNet News. Retrieved March 28, 2010 from http://news.cnet.com/8301-
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    Box.net (2010) and Huddle.net (2010) seem to offer the same kind of features and all the sources seem reliable. Huddle offers a few more perks than Box.net, in that it has a dashboard with everything that needs to be done on one screen; this is vital for keeping employees in the loop and keeping productivity at its high. For a business that has multiple employees spaced out over a wide geographical rage, Huddle.net has a built in web conferencing aspect which allows everyone to view presentations as if they were all in the same room. Huddle.net offers features that are found in Box.net and Radvision's (2010) SCOPIA Desktop. Real world case studies offered by Huddle.net prove valuable when it comes time for that decision to be made on what product to use. This addresses how Huddle.net can be implemented into a running business, with minimal overhead and disruption. Both Box.net and Huddle.net allow for synchronous and asynchronous communication and collaboration. This is good for employees in different time zones or for those who are on the move. Prices of cause will vary depending on the size of the business and the services it offers. With a list of well accredited names on board, it seems Huddle will be best suited for an all-in-one online collaboration tool and is suitable for this project. References: Box.net (2010). Complete List of Features Retrieved March 30, 2010, from http://www.box.net/features/complete_list huddle.net (2010). Take the Tour Retrieved March 30, 2010, from https://www.huddle.net/take-the-tour/ radvision.com (2010). SCOPIA Desktop Video Conferencing Retrieved March 30, 2010, from http://www.radvision.com/Products/Video-Products/Desktop-Video-Communications/
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    Originally suggested by Meryl Olait http://groups.diigo.com/group/net-308-at-oua/content/user/merylolait on: 29/3/2010 .http://venturebeat.com/2007/11/13/huddle-another-online-collaboration-system-for-businesses/ This review is from VentureBeat; a site that covers news and profiles about innovation companies. According to this investment review in 2007, Huddle received US$4million from Eden Ventures; an investment company of "serial entrepreneurs with strong seed investment track record, creating business of lasting value." Huddle's mission statement is "to be the world's best online B2B collaboration platform" Huddle's target market is the corporate market with a impressive list of corporate customers; Boots, Panasonic, Nokia, Kerry Ingredients, Kia Motors and many more. Important features for companies will be Huddle's ability to store Microsoft Word and Excel documents as well as a online office on iPhone application , intranet, extranet, file sharing, team collaboration and project management tools even when they do not operate within the same firewall. Huddle won the Microsoft SharePoint 2010 Social Fest competition for "Leverage SharePoint into [your] existing product". http://techcrunch.com/2010/02/04/microsoft-sharepoint-socialfest/ Huddle received honourable mention in the ReadWriteWeb Top 10 International Web Products of 2009. http://www.readwriteweb.com/archives/top_10_international_web_products_of_2009.php
Christopher Clarke

GoToMeeting - 7 views

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    GoToMeeting is a service from Citrix that facilitates online meetings between multiple people. The service not only allows for audio chat, but also desktop/screen and file sharing (Citrix, 2010). The service supports up to 15 concurrent users in a single meeting. Similar services are available for larger presentations in the form of GoToWebinar and GoToTraining allowing for 100-1000 and 25-200 users respectively depending on the level of service subscribed. At the conclusion of a meeting, GoToMeeting offers the ability to see who attended the meeting and who did not. To protect the security of its subscribers, GoToMeeting and Citrix's other GoTo products use 128-bit AES (Advanced Encryption Standard) end-to-end encryption (Citrix, 2010). This ensures that all communication is only seen by the intended recipients. AES encryption is a proven encryption algorithm and the cipher approved by the NSA (an American intelligence agency) for storing information up to the SECRET level (and TOP SECRET if a 192-bit or 256-bit key is used) (CNSS Secretariat, 2003). GoToMeeting has several competitors. The main competitors appear to be Cisco WebEx and Microsoft SharedView (successor to NetMeeting). However, competition also exists with combinations of free tools that fill the same need once combined. For example, Skype coupled with TeamViewer could be used to accomplish much the same task although not nearly as easy to use in the screen sharing combined with audio conferencing aspect. Citrix. (2010). Features. Retrieved April 12, 2010, from GoToMeeting: http://www.gotomeeting.com/fec/online_collaboration Citrix. (2010). Security & Reliability. Retrieved April 13, 2010, from GoToMeeting: http://www.gotomeeting.com/fec/secure_web_conferencing CNSS Secretariat. (2003,
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    GotoMeeting is a tool which delivers online meetings and webinars. Viewers can watch from anywhere as long as they have access to a computer with internet. There are both meetings and webinars which both provide meeting organizers with the ability to share applications or documents in real time [1]. There is also the ability to record meetings and/or webinars for viewers to watch at their own leisure. GotoMeeting software is for small groups who can all contribute to the meeting as if they were in the one room. Users can either dial in or use voip depending on their requirements. GotoWebinar is ideal for one presenter interacting with up to 1,000 people at one time. The attendees are able to communicate with the presenter via instant chat messages. It is also possible to engage the users by running polls, having a Q&A session at the end of the webinar. There are a few competitors in this market with Webex being a major competitor. Most of the applications are similar with a few variables depending on the price. One thing that gives GoToMeeting the edge is the price at approx $500 per month for unlimited webinars for up to 1,000 attendees [2]. In comparing GotoMeeting and Wimba's Live Classroom (another competitor in the market), Flatley (2006)[3] favoured GoToMeeting as the "easiest to use" with students catching on quickly with no guidance. In keeping up with current trends, Citrix have announced its GoToMeeting App for iPad which is available in the App Store [4]. This makes GotoMeeting more accessible which creates a more productive work environment. References [1] GoToWebinar: Features. Retrieved 14 April 2010 from http://www.gotomeeting.com/fec/webinar/internet_conference [2] Flat-Rate Pricing. Retrieved 14 April 2010 from http://www.gotomeeting.com/fec/webinar/gotowebinar_pricing [3] Flatley, M., E. (2007). Teaching the Virtual Presentation. Business Communication Quarterly 2007; 70; 301. Retrieved 14 April 2010 from http://bcq.sagepub.com.dbg
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    GoToMeeting is a "popular online meeting application" (Ramachandran & Beeram, 2009) that is used to "collaborate online, give presentations and for online training." (Ramachandran & Beeram, 2009) This easy-to-use application allows collaborating with anyone, anywhere, saving businesses time and money particularly with traveling expenses. (Business Wire, 2009) GoToMeeting is used by small and large businesses; with the ability to "host an online meeting with up to 15 people". (Online Meetings, 2010) For $US49 a month and an Internet connection, it can be operated on Mac or PC, and now on the iPad. An App for the iPad was created, due to the "need for more mobility in our work styles." (Citrix Online, 2010) This creates more opportunity to collaborate remotely, without the need to be in the office. Online meetings can begin with a simple click of a button. Members can be invited to join by phone or a link in an email or instant message. (How It Works, 2010) Members can join quickly and start collaborating, using their computers microphone and speakers or by calling in via telephone. (Ramachandran & Beeram, 2009) Some feature of GoToMeeting are listed below: * Display presenters screen - The presenters screen is shown, displaying the desktop, an application or document. The presenter can change the screen shown to view another members screen. This helps members visualize. * Drawing tools - encouraging interactive collaboration. Highlighting and drawing using the pen, highlighter, arrow or spotlight tool * Record Meetings - meeting can be reviewed at a later date. Recording can be posted on the company website for other employees to listen to. * Mouse and keyboard controls - can be given to other members in the meeting, allowing members to collaborate.
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    * Security features - Creating a safe and secure environment. "SSL-encrypted Web site, End-to-end 128-bit AES encryption, Automatic inactivity time-out" (Security & Reliability, 2010) GoToMeeting is a quick and simple meeting tool that is effective for small and large businesses and allows employees to collaborate with each other on a daily basis. Reference: Business Wire. (2009). Retrieved April 17, 2010, from http://www.gotomeeting.com/fec/images/pdf/caseStudies/GoToMeeting_GoToWebinar_cs_Business_Wire.pdf Citrix Online Launches GoToMeeting App for iPad. (2010). Retrieved April 17, 2010, from http://www.citrixonline.com/pr/pressRelease.tmpl?FileID=040210& SourceTemplate=expertcity%2Fpr%2FpressReleases.tmpl How It Works. (2010). Retrieved April 16, 2010, from http://www.gotomeeting.com/fec/web_meeting Online Meetings Made Easy. (2010). Retrieved April 16, 2010, from http://www.gotomeeting.com/fec/online_meeting Ramachandran, K. & Beeram, S. (2009). Supporting Enterprise-Grade Audio Conferencing on the Internet. Lecture Notes In Computer Science, 5448(2009), 143-152. Retrieved April 16, from SpringerLink database. Security & Reliability. (2010). Retrieved April 16, 2010, from http://www.gotomeeting.com/fec/secure_web_conferencing
Ellen Summers

Office Interactive - For Customer Relationship Management - 2 views

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    Office Interactive is an online Customer Relationship Management (CRM) software designed for small to medium sized business. The software contains everything you need to run and streamline your business. It is easy to use by simply dragging and dropping to customise your own business application [1]. Features of the Office Interactive software include: Collaboration: This module is used to share and communicate with all your team members on one page. It is an essential tool for organising your businesses day-to-day activities. Sales: This module is an easy to use Sales Force Automation (SFA) system. It is a total solution for small to large sales teams. Customer: This module allows you to see absolutely everything in relation to a customer including all correspondence and sales. It is also a centralised system to store data such as customers Frequently Asked Questions (FAQs) and how to deal with customer complaints. Marketing: This module allows you to keep track of where your leads and customers are coming from. It can also be used to send marketing emails to your customers. Billing and Expense: This module is a full financial solution to keep track of your income and expenses [1]. CRM is extremely important for most businesses. Using a centralised system such as Office Interactive allows all staff to access data from any location [2]. CRM also allows you to put the customer first by making the most of your customer relationships as it allows you to keep in touch and personalise communications with customers easily [3]. [1] Office Interactive (2010). Simple, Powerful, and Revolutionary CRM Solution. Retrieved 16 April, 2010, from http://www.officeinteractive.com/ [2] e-Business Guide (n/d). Planning - Researching the Opportunities - Customer Relationship Management. Retrieved 16 April, 2010, from http://www.e-businessguide.gov.au/planning/researching/crm [3] Martin, J.A (2010). Put Cloud CRM to Work. Retrieved 16 April, 2010, from
Jane Power

eRoom Family - Content Management - EMC - 8 views

  • EMC Documentum eRoom enables distributed teams to work together more efficiently
  • EMC Documentum eRoom Enterprise enables complex enterprise collaboration by combining the EMC Documentum eRoom workspace environment with EMC Documentum enterprise content management tools including access to enterprise content and workflow processes.
  • Provide team members with access to personalized views of the latest project task information within their eRoom workplaces while eliminating outdated task information.
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  • Combine web conferencing with the eRoom digital workplace to provide tools for realtime meetings and presentations including whiteboard sessions, desktop sharing, live demonstrations, and one-to-many presentations.
  • Gain the functionality of eRoom but in a hosted environment, enabling project teams to collaborate with partners and suppliers in a secure online space with less up-front investment.
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    For any enterprise that wants to provide a secure and scalable shared workspace for geographically disparate project teams then the EMC Documentum eRoom Family [2] of products release 7.4 provides an integrated solution that provides many benefits. The EMC website [1] provides an overview of the five components in their Documentum eRoom family that together provide a fully integrated system for online collaborative workgroups. The whole family comprises a suite of products that cover many of the areas that are out lined as essential features for successful enterprise online collaboration in the White Paper prepared by the Gilbane Group [3] Collaboration and Social Media-2008 [4]. Features such as (a) Secure shared workspace (b) Secure storage for shared rich content including, images, audio and documents, (c) Ability to run on intranet or secure hosted website that can run outside of the corporate firewall to allow external partners to join the group, (d) eRooms can be organised on a project basis each with their own workspace that can incorporate user access privileges, (e) Notifications and integrated IM and (f) Project management tools. The modules included in the Documentum eRoom Family include: eRoom - Web based collaborative workspace eRoom Enterprise - Combines the eRoom capability of a collaborative work space with the power of the EMC content management tools. eRoom Real-Time Services - Combines eRoom workspace with real time conferencing tools such as real time meetings, presentations and whiteboard sessions. eRoom Viewer -Team access to Microsoft Project Management tools. eRoom .Net - The functionality of the eRoom environment nut within a hosted web environment. References [1] EMC Corporation. (2010). EMC. Retrieved April 10, 2010, from EMC: http://www.emc.com/utilities/globalsiteselect.jhtml?checked=true [2] EMC Corporation. (2010). EMC Documentum eRoom Family. Retrieved April 10, 2010, from EMC: http://www.emc.com/products/family/er
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    eRoom is a web-based collaboration system that is popular amongst corporations. It has in built security features that IT departments require and can be rolled out globally.
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    Documentum eRoom provides a "web-based collaborative workspace for distributed teams" [1]. Additions to Documentum eRoom include real time services, collaboration management capabilities, Microsoft Project compatibility and a secure online shared environment. The eRoom Family of software has been a major player in the field of collaboration over the last ten years. EMC released a document about what they regard as their top 10 tips regarding what a SMB (medium to small businesses) should look for when considering web-based collaboration software. This document can be located at http://www.retrospect.com/assets/Top10_WebCollab_en.pdf. So how does EMC's very own software hold up these top 10 tips? DLA Piper Rudnick is mostly a US based law firm, forty offices, which required an easy and secure method to collaborate online. "The verdict: use of EMC's Documentum eRoom, a web-based collaboration platform that allows for secure information sharing" [2]. DLA Piper was deciding between Lotus QuickPlace and Documentum eRoom and stated that eRoom scored the battle because "eRoom's functionality and ease of use won out" [2]. EMC's top 10 tips echo this statement; "workspaces that are easy to manage" and "collaboration software should be flexible" [3]. However, even though eRoom has a proven history of being reliable software, they faced a new battle of collaboration-software competition.
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    Although Documentum eRoom and the rest of the family can live up to the top 10 tips, it may however, suffer a loss at the nature of technology. eRoom lacks compatibility with Web 2.0 tools such as "blogs, RSS and wikis" [5]. In an effort to keep up with technology EMC created "Centre Stage: moving beyond collaboration" [4]. In addition, the popularity of Microsoft's SharePoint has increased competition between the two products with companies migrating from eRoom. With such competition, a free version called CentreStage Essentials was released: the"version is a "limited" release of CenterStage. It does include storing documents in folder and attachment boxes like in eRoom, plus a few other features. There is no charge for this version" [5]. eRoom might still be the best suited software for many businesses, but with technology advances happening continually, it may also mean that for any new businesses delving into new collaboration software it could be a good idea to read up on Microsoft's Sharepoint 2010 or CentreStage. References/Notes [1] Details from http://www.emc.com/products/detail/software/eroom.htm [accessed April 8, 2010]. [2] Chen, A., (2007). Law firm makes case for eRoom, http://www.emc.com/collateral/analyst-reports/0307-eweel-law-firm.pdf, eWeek: The enterprise weekly, Issue: March 28, 2007 [accessed April 8, 2010]. [3] EMC. Top Ten Tips for Web-based Collaboration in SMBs, http://www.retrospect.com/assets/Top10_WebCollab_en.pdf [accessed April 6, 2010]. [4] OpenVine, Migrating from eRoom to CentreStage, http://www.openvine.com/downloads/eRoomCenterStageMigration.pdf [accessed April 9, 2010]. [5] OpenVine Web Solutions and Consulting, experts in best eRoom practices, the eRoom blog, http://blog.openvine.com/?m=200905 [accessed April 9, 2010].
Tracy Maurer

EBSCOhost: The Many Forms of E-Collaboration: Blogs, Wikis, Portals, Groupware, Discus... - 5 views

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    This article discusses the different types of online collaborative tools available to businesses, which could more effectively enhance their various communities of practice. However, she argues that technology should only be a supportive tool to intranet webmasters and knowledge managers, and not the driving force behind them when creating a community of collaborators. She also suggests that a company may have to tap into several forms of online collaboration to be successful. Frichter highlights three main services that online collaborative tools should offer: 1. A way to communicate 2. A mechanism to share documents 3. A means to discover other members of the community [1]. The article also discusses areas of the workflow in which online collaborative tools could help, tasks that can be helped through it, and how it can increase the efficiency and productivity of a workplace. The hierarchy of collaborative tools suggested here are: · e-mail · Mailing lists · Discussion boards · Instant Messaging · Groupware and portals · Weblogs · Wikis In conclusion, Fichter re-iterates the importance of asking key evaluation questions when determining what collaborative tools you need and what will be most effective. However, most importantly, she suggests that it is necessary to assess the culture of the workplace in order to match the needs with the tools, and it usually takes more than one tool to meet those needs. The key to this article is that it identifies several online collaborative tools, which are worth further investigation to understand their true value both individually and collectively. [1] Fichter, Darlene (2005) The many forms of e-collaboration: Blogs, wikis, portals, groupware, discussion boards, and instant messaging. Online Vol. 29 Issue 4, pp 48-50.
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    "If you haven't put in a suite of collaboration tools, it's probably time to do so... know your workplace culture and environment... define your requirements... communication, sharing, and management" Darlene Fichter, [2]. Fichter is an IT solutions consultant working for Northern Lights Internet Solutions Ltd, which can be found at http://www.lights.ca/ [1]. Fichter provides an excellent discussion on collaborative tools and identifies newcomers to collaboration/social media in the workplace. One of the strongest aspects of the article is how Fichter proposes questions one should ask when determining what collaborative tool will function best for the firm. Fichter states the importance of knowing your environment; "What IT infrastructure is in place already that you can leverage?" [3] This is a valid question to consider; for example a small company without an IT department may need online help added to software package or a key word - 'easy' - the software must be easy to setup and manage. Another similar question to consider is finances; "are there financial and human resources available to purchase, install, and maintain an application?" [3] Fichter suggests that a firm may need to progress step by step and advance to collaboration tool extras, while in the beginning start with something small and sleek. Some web-based collaboration tools offer a free service for small business, and other offer a paid, supported subscription. "How frequently do people need to communicate? What type of communication is preferred-asynchronous-text, voice, or video?" [3] The Fichter article demonstrates the needs associated with software selection and how important it is to consider communication limitations in a collaboration product. The article is a good source as it highlights the fact that collaborative tools are diverse and can be adapted for various user needs. Fichter adapts web2.0 technology such as Wikis and blogs as possible solutions fo
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    References/Notes [1] Northern Lights Internet Solutions Ltd, http://www.lights.ca/ [accessed April 7, 2010]. [2] Fichter, Darlene (2005). The many forms of e-collaboration: Blogs, wikis, portals, groupware, discussion boards, and instant messaging. Online Vol. 29 Issue 4, pp 48-50. [3] Fichter, Darlene (2005). The paragraphs on know your environment and define your requirements. Online Vol. 29 Issue 4, pp50.
Elaine McDonald

Yammer - real time communication - 6 views

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    Yammer is the leading real-time communication platform for companies, groups and organisations. It is changing the way that people communicate at work, and making project teams more connected and productive. Yammer is essentially a micro-blogging service like Twitter but it focuses on the enterprise. (Hatton, 2009) A feed is created in one central location as employees answer the question "What are you working on?" - enabling co-workers to debate ideas, post news, ask questions, and share information and links. (Datapaedia, 2010) Yammer makes it easy to securely collaborate with internal and external groups. People within an organisation can use Yammer to collaborate on projects and Yammer Communities can be used to form secure project specific Yammer networks to collaborate with customers and external partners, separate and private from the company's Yammer network. (Yammer, 2010) Each member of an organisation can have a Yammer profile including information such as photo, title, contact info, background and area of expertise. (Ives, 2009) Yammer can be used to ask a question, share news, ideas, and documents within the private network. Unlike email, "following" specific people and joining groups an individual can choose whose messages to receive thereby creating a custom feed. Messages, profiles and tags can all be archived and they are searchable, so new members can get up to speed quickly by tapping into the power of the organisation's collective database of past ideas and solutions. (Yammer, 2010) Yammer integrates with emails, Twitter, Google Talk, Jabber, Google Reader, Firefox. There are apps for Desktop, iPhone, iPod touch, SmartPhone, BlackBerry and SMS integration and several third party applications are available. It also offers a suite of corporate class security features to suit company requirements. All data sent to and from the Yammer website uses Secure Socket Layer (SSL) and all backup data and data in transit is encrypted to maximise prote
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    References Hatton, J. (2009, February 23). Review: Yammer for iPhone Review | Business Center | iPhone Central | Macworld. Apple, Mac, iPhone, iPad, and iPod Reviews, Help, Tips, and News | Macworld. Retrieved April 8, 2010, from http://www.macworld.com/article/138932/2009/02/yammer.html Ives, B. (2010, August 31). Implementing Enterprise Micro-messaging with Yammer at Oce. Portals and KM. Retrieved April 7, 2010, from http://billives.typepad.com/portals_and_km/2009/08/implementing-enterprise-micromessaging-with-yammer-at-océ.html Yammer. (2010). About. Retrieved April 7, 2010, from https://www.yammer.com/about/applications Dataopedia. (2010). Dataopedia.com - yammer.com - All you need to know about yammer.com Retrieved April 8, 2010, from http://dataopedia.com/yammer-com
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    "Yammer takes the familiar Twitter messaging system and applies it to internal corporate communications" [1]. Essentially, it is microblogging whereby users can contribute, ask questions and communicate about current projects. Yammer is free to start up and businesses, if they choose, can pay for network administration rights later. Yammer has strong positives as clean and simple collaboration software. Yammer has a presence in Australia with companies like Deloitte offering up their success stories online [2]. Yet, isn't Yammer just another name for Twitter? All over the web, people are comparing Yammer to Twitter. Maybe the weakness in the web-based software is that users are looking for something that is a mix of the two. Corporate and personal - maybe something to consider - a 'Yatter' collaboration tool in the future! David Sacks, the CEO of Yammer, suggests that extras like the Yammer community and security features [3] sets Yammer ahead of Twitter as a microblogging tool. To see Sacks discuss his product on YouTube go to - http://www.youtube.com/watch?v=wpBYo9bw2os.
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    Present.ly [5] is a similar product to Yammer. Needleman suggests that Present.ly is a better tool for corporate companies; "the biggest wins in Present.ly are at the platform level. Unlike Yammer, you can get Present.ly either as a hosted service, or, if you want, you can install in your business, behind your corporate firewall. And Present.ly supports the Twitter API, so tools that work with Twitter, like Twhirl, should be easily modifiable to work with Present.ly" [4]. Could Present.ly be a 'Yatter' solution? However, where Yammer is free, Present.ly is only free for up to five users and then small costs apply depending on the package selected [4]. Whether a firm uses Yammer, Twitter or Present.ly, it is clear microblogging has entered businesses as a fast, solid and dependable collaboration tool. References/Notes [1] Site Rapture Statistics, http://www.siterapture.com/sitemain.asp?SiteID=2330 [accessed April 9, 2010]. [2] Deloitte Case Study, https://www.yammer.com/about/case_studies [accessed April 9, 2010]. [3] Sacks, David., (2008). http://www.youtube.com/watch?v=wpBYo9bw2os [accessed April 9, 2010] [4] Needleman, Rafe (2008). Business microblog tool Present.ly is smarter than Yammer, CNet News, published September 17, http://news.cnet.com/8301-17939_109-10045150-2.html [accessed April 9, 2010]. [5] Present.ly URL, http://presentlyapp.com/ [accessed April 9, 2010].
Duane Fogarty

10 tips for Online Collaboration by EMC - 7 views

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    "Your information is one of your most strategic assets. You can count on EMC to keep innovating ways to store, protect, optimize, and leverage information, all with the aim of contributing to your ongoing success." (Joe Tucci, Chairman, President and CEO of EMC) EMC insignia is a company that provides IT solutions, support and training to a worldwide audience. Amongst the commercial side of EMC, they also provide valuable advice on many topics that can be discussed and used to enhance small and medium business (SMB) growth. The document in focus concerns EMC's top 10 tips for online collaboration for SMB's. These 10 tips may help SMB's in selecting what kind of collaboration software is best suited to the company. The document is in PDF format and located at http://www.retrospect.com/assets/Top10_WebCollab_en.pdf . A brief interpretation of the PDF is below, for the full article refer to the link immediately above. EMC's Top 10 Tips in Brief 1. Workspaces should be simple and easy to setup and manage. Workplace setup should be a quick process with limited IT involvement. 2. Avoid collaboration software that creates multiple points within workspaces. Locating a document should not be confusing or misleading. 3. Select the software that provides tools to deliver and work on assignments in real time. "Managers must be able to assign owners, create tasks, set milestones, establish deadlines, and track the progress of tasks" [1]. 4. Avoid collaboration software that requires workspaces to have custom coding or IT development. Instead, allow for software that provides an easy design.
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    5. Go for collaboration software that gives managers constant visibility across several projects. 6. Choose software that provides a secure way to manage external teams- including partners or suppliers. 7. Ensure the collaboration software has web-based workspaces so that geographic location and time zones do not become an issue. 8. The software must be secure and protection settings easily managed. 9. Keep in mind what level of internal workspace security is required - should permissions be at folder level or file level? Make sure the collaboration software suits the internal security levels of the business. 10. Collaborative software should be cost effective, consider company growth and tolerate a mixture of operating systems, various browser types and email clients. The strength of EMC's tips is that they can be applied to many web-based collaboration products on the market and are clearly suited towards SMB's. However, this implies that the list may not be extensive enough to relate to large firms. Overall, EMC's tips offer a starting point for what to look for when selecting collaboration software for businesses. References/Notes [1] EMC. Top Ten Tips for Web-based Collaboration in SMBs, http://www.retrospect.com/assets/Top10_WebCollab_en.pdf [accessed April 6, 2010].
Vivien Rayner

Online project collaboration, management software: Zoho Projects - 3 views

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    Zoho Projects is another multi-user project management tool with planning and reporting capabilities. It offers * task management including setting task dependencies; * Milestone setting and managment * ability to schedule team meetings, gather notes, post slides and manage project from a central location * ability to centrally post and share files; * create a project "intranet" with the built-in Wiki; * a discussion board; * online group chat; * Gantt chart reporting; * time tracking and ; * integrated invoicing; Zoho have a comprehensive portfolio of over 20 apps including an impressive list of office suite applications in which Zoho projects was added in 2009. Several have won industry awards. They have a reputation of regularly developing and adding to this suite. Pricing is very affordable ranging from free for a personal use trial version to $80/month for unlimited use. They appear to have out in practice good physical security of physical property, network and people processes ensuring continued operation in the future [1] With full integration with Google Apps, you can login using your Google profile. [3] Although a relative newcomer to the collaborative project management tools market, it seems a logical progression along the development of Zoho's integrated office products. [2] [1] Zoho Corporation (2010). 'Project Collaboration and Management Done Right'. Retrieved April 1, 2010 from http://projects.zoho.com/home.na [2]McCue, T. (2009). Review of Zoho Projects: Project Management Tool Small Business Trends Retrieved 13 April, 2010, from http://smallbiztrends.com/2009/09/review-zoho-projects-project-management.html [3]Miller, R. (2009). Zoho Projects integrated with Google Apps. Fierce Content Management Retrieved 13 April, 2010, from http://www.fiercecontentmanagement.com/s
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    Although Zoho Projects does lack in features compared to online collaboration software such as Central Desktop, it's ease of use and the integration of task tracking does set it apart from it's counterparts [4]. Computer users new to online collaboration will find the limited features easy to master and is perfect for small to mid-size companies whose employees regularly telecommute. While Top Ten Reviews [2] gave a less than glowing review for it's resource management and budget features, another review by actual users [1] gave it five stars for it's project management facilities, gnatt chart, calendar integration, document sharing abilities and wiki. Zoho Projects make use of integrated group chat, discussion boards and utilising Project Wiki, webpages can be uploaded with embedded media such as video. The 'Project Stream' shows the latest update of project activity, live chats and live collaboration with Microsoft project files. A video is available on Life Hacker that shows the Zoho Projects in action [3]. Zoho Projects' users are updated by email or rss feeds, without them having to be signed-in to be kept in the loop. Users of Zoho Projects can also benefit from including Zoho's other products such as Zoho Writer, Zoho Planner and Zoho Invoice.
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    References: [1] Google Apps Marketplace (2010). 'Zoho Projects' . Retrieved April 12, 2010 from http://www.google.com/enterprise/marketplace/viewListing?productListingId=2533+16735307238406892037 [2] Top Ten Reviews (2010). Retrieved April 12, 2010 from http://online-project-management-review.toptenreviews.com/zoho-projects-review.html [3] Life Hacker (2009). 'Zoho Projects keeps teams focussed and in touch'. Retrieved April 12, 2010 from http://www.lifehacker.com.au/2009/07/zoho-projects-keeps-teams-focused-and-in-touch/ [4] Bright Hub (2009). 'Review of Zoho Projects'. Retrieved April 12, 2010 from http://www.brighthub.com/office/project-management/reviews/27487.aspx
meryl olait

Friendpaste | pastebin - 3 views

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  • Privacy settings
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    Friendpaste is an opensource review system where users can paste text or code, then share the link with friends or colleagues, who can also contribute, edit or add comments line by line [1]. Friendpaste has a simple user-interface that gives the user a choice of over 160 coding languages with preferred syntax highlighting, version reviewing, revision numbering, paste comparisons and a variety of colour schemes for sourcecode makes this product a highly usable pastebin product [1]. Friendpaste affords users' with good privacy, there is no need to login or register and user-preferences for example colour schemes options and preferred coding language are the only pices of information stored via Cookies [1]. Friendpaste provides users with a link and html to embed their text or code onto a web page [1]. Code can be locked and password protected to prevent edits [2]. Friendpaste is featured in Smashing Apps; '69 Coolest Web Apps Of 2009' and has been reviewed by Pssolutions and Go4webapps [3],[4],[5]. Pssolutions suggests that Friendpaste can be used to extend your Twitter conversations [4]. Go4webapps recommends the Friendpaste textMate Bundle to paste code to Friendpaste without the need to open a browser [5]. Enki Multimedia, the authors of Friendpaste say, "We build small and simple products that fit your needs" [6]. Watch a real-time video review of Friendpaste at http://vimeo.com/10813960 [7]. ------------------ see References below
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    References [1] Enki Multimedia. (2009a). 'Friendpaste - About Friendpaste'. Retrieved April 7 2010 from http://friendpaste.com/about [2] Enki Multimedia. (2009b). 'Friendpaste - Welcome'. Retrieved April 7 2010 from http://friendpaste.com/ [3] Jay, A. (2009). '69 Coolest Web Apps Of 2009'. Retrieved April 7 2010 from http://www.smashingapps.com/2009/12/29/69-coolest-web-apps-of-2009.html [4] Pssolutions. (2009). 'Paste a huge chunk of text to a friend'. Retrieved April 7 2010 from http://pssolutions09.blogspot.com/2009/06/paste-huge-chunk-of-text-to-friend.html [5] Go4webapps. (2010). 'Friendpaste - share your stuff with your friends'. Retrieved April 12 2010 from http://go4webapps.com/2010/04/09/friendpaste-share-your-stuff-with-your-friends/ [6] Enki Multimedia. (2010). 'Enki Multimedia: Simple small business software'. Retrieved April 12 2010 from http://e-engura.com/ [7] Chesneau, B. (2010). 'Friendpaste - review paste in realtime'. Retrieved April 14, 2010 from http://vimeo.com/10813960
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    "Friendpaste offers a service called application programming interface through which anyone can write their own program to post public paste in a new and different way. This service offers a contact with friendpaste via irc on freenodes or twitter"[1]
    "Freenode is a service of peer-directed projects center (PDPC) Freenode provide discussion facilities for the Free and Open source Software communities, for not for profit organizations and for related communities and organizations. Freenode provides facilities to a variety of group and organizations." [1]
    "You can use formatting for dozens of different kinds of code, and it has a revision and annotation system so the friends you share your code with can leave smarter comments. One of the great code-centric features is the ability to leave a comment based on the line number of the code you are reviewing making it easier to reference comments to their appropriate place". [2]
    "Friendpaste is the first application that uses CouchDB and it makes use of CouchDB's revision feature. Unlike a lot of pastie-like systems, Friendpaste lets you edit a paste and lets you review older versions. So changes can easily be tracked and different versions compared." [3]
    References [1] Friendpaste - share your stuff with your friends, http://go4webapps.com/2010/04/09/friendpaste-share-your-stuff-with-your-friends/ [accessed April 13, 2010]. [2] Clipboard: Friendpaste is a Code-Friendly Text Sharing Tool, http://posts.kennethreitz.com/post/86416667/clipboard-friendpaste-is-a-code-friendly-text-sharing [accessed April 13, 2010]. [3] Planet PHP, rel=nofollow target=
Jacqui Harry

Mind Meister - Collaborative Mind Mapping Software - 7 views

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    Online collaboration requires unique group dynamic solutions, the lack of physical presence and asynchronous communication involved can create chains of emails and long lists of data that require constant analysis. The MindMeister software works like a digital whiteboard that can be manipulated by multiple users and instantly updated to reflect changes.[1] Mind mapping allows individuals to communicate to the overall objectives of the group, in a non delegate manner. Mind mapping is a very powerful methodology for structuring your own ideas but also within workshops it can be a strong tool for both learners and trainers. [2] diagrammatically communicating words, ideas and images into group visual thinking. The software has a creative and simple graphical user interface can create a hierarchical structure that can be linked and rearranged around a central theme, intuitively arranging the brainstormed concepts and ideas into groupings and assists targeting and distinguishing goals and objectives. The non-linear format allows for the creative progression of ideas with a simple history timeline to keep project teams updated on latest changes to the map, changes can be sorted by individual contributions to see how a team reached an idea and the ability to link and share ideas in real-time facilitates multi-user planning, brainstorming and project management sessions, removing obstacles of geography and time. The iPhone applications and browser extensions incorporate this creative software into standard business practice and the open source software is REST-based API allowing for simple integration into other applications and the 256 bit data encryption means that data is secure.
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    The MindMeister online collaborative tool creates a diagram with a central focal point from which ideas, words, concepts and tasks emanate in various directions [1]. MindMeister can be used to create SWOT analyses, project or assignment planning, business meetings, note taking, interactive presentations, or any idea that comes to mind [1]. Similar products include Creately [2], Mindjet Catalyst [3], and CoMapping [4] each offering varying degrees of use and accessibility. Creately can make a variety of designs, including wire-frames, interactive site-maps, sequence diagrams, network plans, SWOT Analyses, flowcharts and value stream maps that can double as mind maps [2]. Mindjet Catalyst is a dedicated mind-map tool that offers co-editing capabilities like MindMeister's, but it is a paid, subscription-based product that offers a limited, free 30-day trial [3]. CoMapping is an impressive mind-mapping tool however it does not offer co-editing options on it's free trial and its group pricing might be excessive for a small organisation [5]. Ultimately, MindMeister is one of the easiest products of these to use and collaborate on a project with others. MindMeister has been a useful collaboration tool to aid in the development of this NET308 team's organisation of the review information contained here on Diigo [6]. For the purposes of organising a large amount of information and tasks from a variety of users, MindMeister has proven itself as being a valuable and reliable asset for members of this NET308 Diigo group [7]. ------------------------ see References below
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    References [1] MeisterLabs. (2010). 'Online Mind Mapping and Brainstorming - MindMeister'. Retrieved April 3, 2010 from http://www.mindmeister.com/content/product [2] Cinergix Pty Ltd. (2009). 'Creately Online Diagramming & Design'. Retrieved April 3, 2010 from http://creately.com/ [3] Mindjet. (2010). 'Mindjet Catalyst'. Retrieved April 3, 2010 from http://www.mindjet.com/products/mindjet-catalyst/overview [4] Comapping.com. (n.d.) 'Comapping Map out your work. Map out your life'. Retrieved April 3, 2010 from http://comapping.com/ [5] Comapping.com. (n.d.) 'Editions & Pricing'. Retrieved April 3, 2010 from http://www.comapping.com/pricing.html [6] Net 308 Group from Open Universities Australia. (2010). 'Best content in Net 308 at OUA | Diigo - Groups'. Retrieved April 16, 2010 from http://groups.diigo.com/group/net-308-at-oua [7] MindMeister. (2010). 'MindMeister'. Retrieved April 3, 2010 from http://www.mindmeister.com/46254289/online-collaboration
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    References: [1] MindMeister available from http://www.mindmeister.com/ [2] Top 100 Tools, Centre for Learning & Performance Technologies available from: http://www.c4lpt.co.uk/Top100Tools/mindmeister.html/ [3] Programmable Web available from http://www.programmableweb.com/api/mindmeister/
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    Mind maps are useful in the generation of ideas particularly in a group situtation. For a mind map, a main idea is taken and starts in the centre of the page. Key words and images are worked outwards in different directions. All words and ideas have many other ideas and concepts [1]. A Mind Map is "the Swiss Army Knife of the Brain" [3] which helps to improve your learning and thinking skills by prompting the brain with cues to help it work the left and right side of the brain [3]. A mind map helps organise information and rather than completing it on paper an online version such as MindMeister can be used for group collaboration [2]. Mind maps can be created in real time and viewed as changes are made [2]. Mind maps can be used in an organisation to plan meetings, know more about your competition, plan accounts and plan projects [2]. With MindMeister, mind maps can be worked on off-line and synchronised with your account once you are back so you can work anywhere that doesn't have an internet connection [2]. Mind Maps are private by default but can be made public if you choose so that you can share maps with people within your organisation or all over the world. All changes to the maps are recorded in a history so that you can see who did what and when [2]. [1] Creativity Web (2007). Mind Maps. Retrieved 19 April, 2010, from http://members.optusnet.com.au/charles57/Creative/Mindmap/ [2] MeisterLabs (2010). MindMeister. Retrieved 19 April, 2010, from http://www.mindmeister.com/ [3] Buzan (2009). Maxamise the Power of Your Brain. Retrieved 19 April, 2010, from http://www.buzan.com.au/learning/mind_mapping.html
Vivien Rayner

Project management, collaboration, and task software: Basecamp - 6 views

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    When pulling people together to work on a collaborative project, project management is essential. Basecamp is a popular web based, project management software application. It offers * dashboard (to control projects) * to do lists, * message boards, * file sharing, (files are actually stored on your server) * tracking milestones and * project tracking. Basecamp is used to manage teams and projects allowing you to set milestones, todos, comments, file uploads and messages. You can also organize your business in companies and invite different people for different companies. [1] [2] It works with Internet Explorer 7 or 8, Firefox 3 and higher, Safari 4, and Chrome 4 browsers.[2] Users report finding Basecamp very effective in managing projects, posessing an elegant user interface, and easy to use. [5] [6] 37Signals offer a 30 day free download to try and then you sign up for one of four available plans ranging in price from $24/month for a basic, 15 project, 5GB limit to a $149/month, unlimited projects, 75GB limit. All plans allow an unlimited number of users and you subscribe on a month by month basis with no minimum term. [3] Basecamp works with a variety of iPhone apps, third-party billing/invoicing tools, mock-up review software, time tracking tools, widgets and using Basecamp API you can create your own extras and add-ons. [4]
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    [1]37Signals. (2010). Basecamp. Audio, video, and screenshot tour. Retrieved 30 March 2010, from http://basecamphq.com/tour [2]37Signals. (2010). Basecamp. The Better Way To Get Projects Done. Retrieved 30 March 2010, from http://basecamphq.com/ [3]37Signals. (2010). Basecamp.Plans and Pricing. Retrieved 30 March, 2010, from http://basecamphq.com/signup [4] Caplan, e. (2007). Small Is Essential. Time.com. Retrieved from http://www.time.com/time/magazine/article/0,9171,1622565,00.html [5] Mathews, M. (2010,). Basecamp Review: Is Basecamp Right for You? RankReviews.com. Retrieved 30 March ,2010 from http://rankreviews.com/project-management/basecamp-review [6] Viticci, F., & Fink, C. (2010,). Basecamp and Backpack, Quintessential Business Tools - As Seen from Web, Mac and iPhone.MacStories. Retrieved 18 March, 2010 from http://www.macstories.net/reviews/basecamp-and-backpack-overview/
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    Project managers understand the importance of communicating effectively with both their team and clients in order to bring a project in on time and within budget. One solution is to have a central communications centre that is accessible to everyone involved in the project and easy to use. Basecamp project management software offers an easy online solution for tracking and organising all aspects of a project from start to finish. Organising and monitoring all phases of a project online can be easier to accomplish using Basecamp's internal dashboard. The dashboard facility centralises communication by maintaining task lists and a common message board to keep the project running smoothly. Files can be uploaded for sharing and review by other team members and clients can be kept up-to-date on the progress of their project. Within one central location, tasks and resources can be assigned to team members and project milestones can be set and monitored. (Reynolds, 2009) Basecamp offers a 30-day free trial, so potential customers can evaluate their needs and decide whether or not Basecamp is adequate for their online project management tasks. There are a multitude of third party plug-ins of extras and add-on tools built around Basecamp, that allow users to tailor their system to suit their own specific needs and to assist with more advanced functionality and security (basecamphq, 2010) - such as the file backup and archiving for Basecamp products that is available at http://www.centripetalsoftware.com/.
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    References Basecamp extras and integrations via the API. (2010). Project management, collaboration, and task software: Basecamp. Retrieved April 7, 2010, from http://basecamphq.com/extras Online Data Retrievel, Basecamp Backup - Centripetal Software. (2010). Online Data Retrievel, Basecamp Backup - Centripetal Software. Retrieved April 7, 2010, from http://www.centripetalsoftware.com/ Reynolds, D. (2009, December 18). Basecamp Software – A Review of the Online Project Management Software. Find Health, Education, Science & Technology Articles, Reviews, How-To and Tech Tips At Bright Hub - Apply To Be A Writer Today! Retrieved April 7, 2010, from http://www.brighthub.com/office/project-management/articles/1726.aspx
Tracy Maurer

activeCollab - Project Management and Collaboration Tool - 7 views

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    ActiveCollab is a server side project management tool, which allows for collaborative work between the team, clients and contractors [1]. The software is suitable for use by a group of three or more people. Travis King describes the learning curve as fairly simple, with short descriptions on what each element does and it has a straightforward set-up system for users [2]. Main features: · Project milestones · Discussions · File sharing · Joint calendars · Time tracking · Forums Other features: · Export calendars to Outlook, iCal, or Google Calendar. · Can work from Blackberry, iPhone, or other XHTML enabled mobile device. · Client login to milestones and discussions. · Available through your own server - PHP5.0 or higher · Outright purchase, no ongoing monthly fees · Customise look · Multi-lingual Multiple projects can be created and run concurrently, and with the project milestone application, tasks within each milestone can be set in place for completion before moving on to the next milestone. Management and invoicing are seamless when sharing data, creating time logs and tasks, which are all located under the one application. Billing and payments are tracked through the time reports. This data can also be used to refine and analyse each project. The evolution of files can be tracked through time log categorising. Clients, teams and contractors can all contribute to the files without losing any relevant information, thus assisting in the streamlining of sharing, commenting and organising. Email integration also allows for notification to all collaborators regarding new projects and tasks, or upgrades on file versions. Plugins and extensions are easily integrated and customisation of the interface is simple with full source code being made available for complete customisation. This is significant for security reasons alone.
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    [1] activeCollab (2010) Project Management Software. Retrieved on 30th March 2010 from http://www.activecollab.com/#about [2] King, Travis (2009) Product Review: activeCollab. Retrieved on 1st April, 2010 from http://freelanceswitch.com/general/product-review-activecollab/
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    activeCollab is a project management & collaboration tool that can be set up on a client's server, and accessed from the local network [1]. activeCollab written in PHP, is a complete suite of applications providing invoicing, mail, file sharing, drag and drop task management, time tracking and the ability to set customised roles and permissions for users [1]. activeCollab's wide range of applications are extendible and customisable with import and export functions for updates and reports [1]. 'The Web Squeeze' gives activeCollab a score of 4.5 out of 5 and says, 'It is a true lifesaver to a busy designer who needs a good management tool.' [3]. activeCollab started life as a free open source project but in 2006 it re-emerged as a fee based product [3]. Corporate and small business licences are attractively priced [1]. Similar products include Basecamp [4], Teambox [5] and Projectmanager.com [6]. Basecamp offers the same application functionality for the high-end of the market with their own server and storage solution at substantially higher fees [4]. Teambox is an open source product built with Ruby on Rails but it does not appear to have an active nor a strong support base [5]. Projectmanager.com has an attractive dashboard interface and like Basecamp its online provisioning & storage is reflected in their higher subscription fees [6]. 'The Web Squeeze' review and the '5thirtyone' review recommend the activeCollab as a relevant, useful project management & collaboration tool for providing good value to clients who can install their product on a reliable server [2][7]. ------------- see References below
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    References [1] A51 d.o.o. (n.d.). 'activeCollab - Project Management and Collaboration Tool'. Retrieved April 5, 2010 from http://www.activecollab.com/ [2] Haug, J. (2008). 'ActiveCollab Review'. The Web Squeeze. Retrieved April 5, 2010 from http://www.thewebsqueeze.com/product-and-software-reviews/activecollab-review.html [3] A51 d.o.o. (2008). 'About A51'. Retrieved April 5, 2010 from http://www.a51dev.com/about [4] 37signals. (2010). 'Project management, collaboration, and task software: Basecamp'. Retrieved April 6, 2010 from http://basecamphq.com/ [5] Teambox. (n.d.). 'Teambox | Project collaboration'. Retrieved April 6, 2010 from http://www.teambox.com/ [6] Project Manager Online Ltd. (2010). 'Project Management Software Online: Project Manager.com'. Retrieved April 6, 2010 from http://projectmanager.com/ [7] Punsalan, D. (20060. 'activeCollab project management'. 5ThirtyOne. Retrieved April 6, 2010 from http://5thirtyone.com/archives/467
Liz Barrett

WebEx Online Classroom - 3 views

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    WebEx Online Classroom is the perfect tool for providing live just-in-time online instructor-led training or self-paced training to employees, partners and clients where participants can access either service from their web browser at any time from any place. WebEx Online Classroom allows for easy e-learning/e-training content creation and delivery and with the added e-commerce feature one could turn their in-house training service into a profit-earning centre. [1] Instructors are able to set up remote 'labs' for participants to practice on during any stage of the program, create polls or quizzes, receive instant feedback or track participation and attendance along the way. They are also able to record and archive. [1] WebEx Online Classroom allows for presentation sharing, streaming media or live video, interact in 'real-time' with the participants as well as passing control from user-to-user and share applications simultaneously. [1] Real-time demonstrations provide strategic advantages with respect to: [2] [3] * Rolling out new products faster * Accelerating customer usage of your products * Training new reps and partners * Bringing employees up to speed on new applications * Providing and/or improving remote support to your IT department and client base * Re-train or re-skill personnel who have been injured and/or returning to the workforce [4] The WebEx application has now been made available, free of charge, to Apple iPhone and iPad users. This means that the aforementioned training applications can be delivered to students who are on the move. It also delivers the traditional benefits of WebEx, i.e. virtual meetings and subsequent collaboration, sharing and annotation as well as individual or group chat sessions. [5]
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    References: [1] 'Online Classroom: Deliver high-touch e-Learning'. Retrieved from URL: http://www.webex.com.au/smb/online-classroom.html [2] 'Delivery high-touch eLearning programs while cutting costs'. Retrieved from URL: http://www2.webex.com/companyinfo/overview/elearning.html [3] Bardwell, M. (2006). 'Canon USA Inc accelerates time-to-market with WebEx'. Retrieved from URL: http://www.webex.com/pdf/casestudy_canon.pdf [4] Telecomworldwire (2008). 'Walter Reed EEOO selects WebEx Online Classroom application to train injured soldiers'. Retrieved from URL: http://findarticles.com/p/articles/mi_m0ECZ/is_2008_April_15/ai_n25157509/ [5] 'Cisco WebEx Meeting Center on the iPad'. Retrieved from URL: http://webex.com/apple/
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    Although predominantly marketed as a web based training tool for small-medium businesses, Webex offers a stable platform for collaboration in the educational sector. Steve Mackenzie is Distance Learning Development Team Leader in the Faculty of Health and Life Sciences at De Montfort University. He compares the usability and effectiveness of three web conferencing tools; Wimba, Webex and WiZiQ. He uses them as live online learning tools and his practical experience makes him well qualified to compare them. Mackenzie believes that technology should be invisible. He compares things like logging in, audio quality, whiteboard tools, feedback tools, the general environment look and feel, recording of sessions and of course support, he places more importance on the user interface and how much the tool maximises interaction. [1] Mackenzie's verdict is that Webex is the pick of the bunch providing a stable, least problematic web conferencing environment. He regards it as the easiest to log into and by far has the most appealing look and feel for participants and is easy to work with for teachers. [1] This is supported by other software review sites. [2] [3] One of WebEx's features has been its development of applications for iPhone. Users can view and join meetings and conferences from their phone, making collaboration possible away from their Internet-connected computers. [3]
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    References: [1] Mackenzie, S. (2009). The Three Dubya's - Wimba, Webex and WiZiQ. Learnadoodledastic Retrieved 31 March 2010, from http://learnadoodledastic.blogspot.com/2009/09/dubyadubya-dubya-wimba-webex-and-wiziq.html [2] GiveMeaReview. (2010). Webex Review. Givemeareview.com Retrieved 14 April, 2010, from http://www.givemeareview.com/online-meeting/webex.html [3] TopTenREVIEWS. (2010). Web Conferencing Review: Webex. Retrieved 14 April, 2010, from http://web-conferencing-services.toptenreviews.com/webex--review.html
Jacqui Harry

Lighthouse - Issue Tracking - 3 views

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    This issue tracking software is for used for project development and allows participants to collaborate on a variety of projects, such as tracking fixes waiting for QA or urgent issues, ideally suited to software developers through a customer support application. [1] The simple user interface allows large and small groups to quickly create efficient workflows and automatically organize specific tasks by creating, assigning, tagging and resolving project issues. The insertion of milestones helps to plan features and establish release dates and agreed deadlines and the ability to share documents and images directly to tickets, so anyone within the project team can find them. As a customer relationship management tool, Lighthouse is efficient at managing a company's interactions with its clients and involves using technology to organize, automate, and synchronize business processes, which are essential within sales, marketing, customer service, and technical support by creating time-saving functionality.[2] As a case study Croogo [3] is a free, open source, content management system powered by CakePHP framework, and distributed under the MIT License. And uses lighthouse to create and reply to tickets and review the status of all projects in a simple overview that can be followed along with feeds, creating exceptional user support , as participants can create new Lighthouse tickets directly from Tender [4], Lighthouses specialized customer support service. To reduce the costs of planning and implementing software initiatives and increase the support from user base, enterprises are required to automate processes according to best practices. Using Lighthouse's email integration team members can utilize email to reply to tickets directly from inbox and as it is a web based application, it means that support can access critical information on the move, such as using the iPhone optimized interface, manage tickets through the email system, or subscribe to pro
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    References: [1] Lighthouse http://lighthouseapp.com/ [2] Wikipedia http://en.wikipedia.org/wiki/Customer_relationship_management [3] Croogo PHP http://bakery.cakephp.org/articles/view/introducing-croogo-cms [4] Tender http://tenderapp.com/ [5]Neath, K. (2007) "Lighthouse: The bug tracker you've been looking for" retrieved on 11th April 2010 from: http://warpspire.com/tipsresources/web-publishing/lighthouse-the-bug-tracker-youve-been-looking-for/
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    "Communication, Collaboration, and Bugs: The Social Nature of Issue Tracking in Software Engineering" (Bertram, Voida, Greenberg, & Walker, 2010) This article, written by the Department of Computer Science, University of Calgary, is a qualitative study of a group of software development teams that make use of one or more formal issue tracking systems and examines the social aspects that reside within the software engineering and bug tracking process. They argue that an issue tracker is not just a system for tracking bugs but becomes a focal point for all stakeholders of the program including engineers, users, designers and owners. The collaborative knowledge and shared journey of tracking bugs and designing software is a social process as much as it is a design process and the tracking system should be able to facilitate and archive the exchange of information and ideas. From the study of up to 15 participants spread across 4 North American software teams they were able to articulate various real world practices for examining issue and bug tracking software. The paper enunciates the main features of an issue tracking system and what the main considerations should be when designing or implementing one. References Bertram, D., Voida, A., Greenberg, S., & Walker, R. (2010). Communication, Collaboration, and Bugs: The. Retrieved April 16, 2010, from DSpace: http://dspace.ucalgary.ca/bitstream/1880/47309/3/2009-IssueTracking.Report2009-933-12.pdf
Liz Barrett

Adobe BuzzWord - 6 views

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    Transform how your team works, be it the educational sector (teachers and students) or the commercial sector (project teams) by using Adobe's Acrobat Buzzword service. Buzzword is a simple yet powerful multi-user document editing service designed to streamline review processes for simultaneous collaborative report writing. Buzzword, may look and behave like a word processor, but it is a web-based server that runs in Flash giving a high-quality graphical and design interface, full document formatting and 'print-perfect' documents in Microsoft Word, Adobe PDF, Rich Text and Open Office [1] and across computing platforms. You can create your document within Buzzword or import an existing one. Eliminate the endless back-and-forward and usually large email responses and attachments and keep control of annotations and versions. Control your document access by making certain people 'co-authors' who can edit and other team members 'reviewers' who can only comment. Each reviewer uses a different colour making it easier to keep tabs on who is annotating and there is a feature that enables you to view who is online and editing a particular document. [1] [2] Enterprise, government and educational sectors have found Buzzword to be an integral part of their collaboration process and claim that since adopting the service, they have 'reduced duplicate input and shortened the time it takes to finalise a document from several days to just hours'. [3] For Acrobat.com subscription pricing, please refer to: https://acrobat.com/pricing.html [1] Adobe Buzzword. Retrieved from URL: http://www.adobe.com/acom/buzzword [2] Miller, M. (2009). 'Comparing Google Docs with Competing Cloud Computing Applications'. Retrieved from URL: http://www.informit.com/articles/article.aspx?p
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    An outstanding feature of Adobe Buzzword is that it offers a free subscription service for smaller users, through to premium services for larger corporations. For a small business the free subscription would be ideal. As a result Adobe Buzzword can be adapted and used by corporations of any size as well as educational institutes. Some reviews of Adobe Buzzword have been very positive with Michael Klurfield of TECHGEIST saying "Buzzword is easily the best word processing software online right now." He explained that Buzzword does such things as annotations and comments are a lot easier in Buzzword than in Microsoft Word and that the sharing off documents is easy. PC MAG.COM compares uploading of Microsoft Word documents to Buzzword to both Google Docs and Zoho Writer and found that although there were some layout problems it was superior when uploading images. A paper from the 25th Annual Conference on distance Teaching and Learning identified Adobe Buzzword as "we find Adobe's Buzzword to be the best tool for the development of the course" (Staley and Ice, 2009) One of the problems Buzzword overcame for them was the necessity of having to email large documents back and forth and worry about version control. Adobe Buzzword it also incorporates the placement of images into your document and automatically flows the text around them. Its tools allow resizing of images. As with most word processors Buzzword can create bulleted lists and incorporate symbols and numbers. (http://www.adobe.com/acom/buzzword/) Sobti, (2009) states that "Buzzword differs from most other online document editors in that it is built on Adobe Flash, and which this makes the environment that much more rich" Adobe also has extensive help and demonstration sections for a new user for ease of learning.
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    References: Adobe - Acrobat.com Documents. (n.d.). Adobe. Retrieved April 14, 2010, from http://www.adobe.com/acom/buzzword/ Klurfield, M. (2009, June 16). Adobe Buzzword " Very Cool Online Wordprocessing | Techgeist. Techgeist. Retrieved April 14, 2010, from http://techgeist.net/2009/06/adobe-buzzword-very-cool-online-wordprocessing/ Mendelson, E. (2008, August 4). Adobe Buzzword beta - Compatibility with Microsoft Word - Reviews by PC Magazine. Technology Product Reviews, News, Prices & Downloads | PCMag.com | PC Magazine . Retrieved April 14, 2010, from http://www.pcmag.com/article2/0,2817,2327019,00.asp Sobti, K. (2009, July 24). The ODE Adobe Acrobat Buzzword - Online Best Latest The ODE Adobe Acrobat Buzzword Price Reviews | Features in India. Digit - Thinkdigit Technology Guides | Technology News & Reviews | Free Downloads | Video | Online Tech Support Forums in India. Retrieved April 14, 2010, from http://www.thinkdigit.com/General/The-ODE-Adobe-Acrobat-Buzzword_3231.html Stanley, J., & Ice, P. (2009). Intructional Design Project Managment 2.0: A Model of Development and Practive. 25th Annual Conference on Distance Teaching & Learning, .(2009), .. Retrieved April 10, 2010, from http://www.uwex.edu/disted/conference/Resource_library/proceedings/09_19400.pdf
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