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Elaine McDonald

Comindwork - 8 views

www.comindwork.com

online online-collaboration management tool AsynchronousCollaboration

shared by Elaine McDonald on 06 Apr 10 - Cached
  • Elaine McDonald on 06 Apr 10
     
    Comindwork software is a versatile online project management and implementation tool that allows organisations to record, maintain and share project information from a single location. It is fully customisable and integrates all of the features and capabilities necessary to manage and execute diverse project tasks, such as schedules, milestones, Gantt charts and project risks along with the management of tasks and issues. Comindwork's Project and Team Dashboards support effective communication through its collaboration and blog facility, regular Email Notifications and RSS, [2] Twitter integration ( http://twitter.com/comindwork ) plus comprehensive reporting and chart display for visualisation of a project's status.[1] Assistance for project managers is provided by the centralised storage that stores all the project artefacts in an organised way, making an overview available at any time. It is easy to link tasks, pages, discussions, people and results for a more effective view of the task organization and to allocate tasks efficiently within the team. Team members and clients can communicate informally, share ideas and useful tips through the project blog or discuss project requirements via the Wiki feature. [2] Clients have the ability to track project tasks and project progress status at anytime. They can see the next milestone and know what progress to expect. They are able to review and comment on the project and comments are tracked until they are purposely closed. Clients have full access to the features set up by the original organisation's account with Comindwork. However, if a client wants to add their own projects, they can upgrade their account and add their own customers, projects and users independent of the original company that opened the account with Comindwork. [3] ....................continued in comment
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  • Elaine McDonald on 11 Apr 10
     
    ......Comindwork's customer, the original company, benefits from a client's signup through affiliation-discounts on their future payments. In this way the Comindwork system works to link companies and grow the Comindwork business. [1] References [1]Online Project Management Software Free and Tools: Project Management, Collaboration, Communication, Tracking - COMINDWORK. (2009). Online Project Management Software Free and Tools: Project Management, Collaboration, Communication, Tracking - COMINDWORK. Retrieved April 10, 2010, from http://www.comindwork.com/ [2]Project Management Software Comindwork free download. Comindwork is online project management software that includes: * Project Management - Creating project tasks, build schedule, Gantt charts, milestone.... (2009, April 14). Free Downloads Center - software and free game downloads. Retrieved April 10, 2010, from http://www.freedownloadscenter.com/Business/Project_Management/Project_Management_Software_Comindwork.html [3]Wright, D. (2008, September 23). Techspoke: Comindwork. Techspoke LLC - technology bespoke, custom software consulting. Retrieved April 10, 2010, from http://www.techspoke.com/blog/2008/09/comindwork.html
  • Jill Perry on 11 Apr 10
     
    Comindwork is an online application that can be utilized by business for online collaboration. It offers a free service for smaller projects, with a pricing structure that then varies on your enterprises needs and demands. As such its flexibility can be fit in with any organizations growth. The interaction that can be achieved through Comindwork with clients is also a feature of this product. Allowing client's access gives you the ability to communicate effectively and quickly with them in a professional manner. Jay (2010) at Smashing Apps states that "It's simple and clear time tracker interface provides project managers with a quick overview on time management issues." Beckman (2010) states that "Comindwork combines over 250 project management related capabilities under one roof, yet does it with a web interface that is, by and large, a breeze to use. Some of the strengths of the service include traditional project management tools, knowledge management, collaboration tools, information sharing and versioning, and both agile and traditional waterfall management tools (e.g.: think Gantt)." Gunderloy, (2008) of WebWorkerDaily states "Comindwork includes bits of functionality that you might ordinarily find spread across multiple sites and services. As with just about any other project management software, it will track projects, tasks, team members, and deadlines, as well as the connections between them. But in addition, it includes time-tracking, issue-tracking, internal blogs, and svn-versioned file storage." Komssi et al (2009) states that "Software as a Service (SaaS) is accepted as one of the most important models in the service-oriented software business today". As a management tool using software as a service (SaaS), Comindwork is a good way of implementing employee and client integration.
  • Jill Perry on 16 Apr 10
     
    References: Beckman, Z. (2010, February 4). Not a panacea, but trying: Comindwork is attractive | Rational Scrum. Rational Scrum. Retrieved April 15, 2010, from http://www.rational-scrum.com/2010/02/easy-to-use-project-management-tools/ Gunderloy, M. (2008, February 18). Comindwork Piles on Project Management Features . WebWorkerDaily . Retrieved April 16, 2010, from http://webworkerdaily.com/2008/02/18/comindwork-project-management-features/ Jay, A. (2010, January 8). Comindwork, The Most Customizable Suit Of Flexible To-Dos, Wiki, Emails - With Gantt Charts, MS Project And Workflows @ SmashingApps. Free and Useful Online Resources for Designers and Developers @ SmashingApps. Retrieved April 15, 2010, from http://www.smashingapps.com/2010/01/08/comindwork-the-most-customizable-suit-of-flexible-to-dos-wiki-emails-with-gantt-charts-ms-project-and-workflows.html Komssi, M., Kauppinen, M., Heiskari, J., & Ropponen, M. (2009). Transforming a Software Product Company into a Service Business: Case Study at F-Secure. Computer Software and Applications Conference, 2009. COMPSAC '09. 33rd Annual IEEE International, 1, 61-66. Retrieved April 15, 2010, from the IEEE Xplore database.
Elaine McDonald

AJAXWorkspace - Project Management Software for Everyone! - 5 views

www.ajaxworkspace.com

online-collaboration collaboration online management software

shared by Elaine McDonald on 06 Apr 10 - Cached
  • Elaine McDonald on 06 Apr 10
     
    Online project management tools such as AJAXWorkspace facilitate team collaboration by eliminating delays from miscommunication or uncertainty over job roles. Effective online project management helps to keep teams on task and projects on budget. AJAXWorkspace uses a common Asynchronous JavaScript and XML (Ajax) workspace as the foundation for an online collaboration workspace. (Myerson, 2009) AJAXworkspace management software provides more than 10 powerful online project management and collaboration tools such as document management, task to-do list, notepad, file sharing, discussion board, news, polls, graphical reporting and more. (AJAXWorkspace) The project expenses feature in AJAXWorkspace allows users to manage all team expenses associated with a project. Team members can submit their expenses for approval online for the project manger to either approve or reject. Approved expenses can be deducted from the project budget and team members can find project expenses Key Performance Indicators (KPI) under the project's dashboard feature. (AJAXWorkspace) The dashboard feature exhibits a workspace summary of recent news, activities and tasks, as well as upcoming events, documents list, graphical reporting of pending tasks and bookmarks. AJAXWorkspace allows the creation and tracking of many projects in the one workspace. Is easy to use from anywhere that a computer and Internet access is available. (van Bavel, 2010) Using a common central Ajax workspace, team members can collaborate on one or more projects at individual, departmental, and corporate levels. Different templates can be created for each level and also for both private and public use. The central workspace provides technical support, training, network monitoring, and data security. (Myerson, 2009) AJAXWorkspace offers superior, flexible project management services that support financial and personal accountability by tracking expenses, monitoring budgets, and regulating resources.
  • Elaine McDonald on 07 Apr 10
     
    References Myerson, J. (2009, October 20). Manage tasks with common Ajax workspace. IBM - United States. Retrieved April 7, 2010, from http://www.ibm.com/developerworks/web/library/wa-aj-workspace/?ca=drs- Project management and online collaboration features: AJAXWorkspace. (2010). Project management software, online collaboration & task software: AJAXWorkspace. Retrieved April 7, 2010, from http://www.ajaxworkspace.com/project-management-features/ van Bavel, I. (2010). Internet Business Tool, Internet Business Idea, Starting Online Business. Internet Business Tool, Internet Business Idea, Starting Online Business. Retrieved April 7, 2010, from http://www.internetbusinessinfo.net/
  • Joanne Sinadinovic on 14 Apr 10
     
    "Secure project management software which consists of an integrated suite of collaboration functionalities. Organize your tasks, manage projects and coordinate well with your entire enterprise, colleagues and team members within a central location". [1]
    "It helps you in effectively organizing your tasks, managing projects and coordinating well with your project members or colleagues within a centralize location. It is an ideal tool for any kind of project management, whether you are working in an organization or a freelancer from home" [2]
    Advantages of AJAXWorkspace:
    "The online workspace services consist of the following criteria: * Cost effective, No Hardware or Software to Buy * It's a Free Services * Rapid Setup and Deployment with no client-side implementation * Access your data at anytime, from anywhere in the world. * Secure and Reliable which available 24 hours a day, 7 days a week. * Free Automatic Upgrades Services * Interactive, fast and high usability with latest MS AJAX Framework". [3] References:
    [1] Project Management and Collaboration Software, http://www.web-based-software.com/project-management/index2.asp [accessed April 14, 2010]. [2] Earn money online from home, http://netstrive.blogspot.com/2009/02/indiaspeaksnet-get-paid-for-survey.html [accessed April 14, 2010]. [3] Online project management software and collaboration workspace, http://ajaxworkspace.wordpress.com/2007/12/15/ajaxworkspace-implementation-plan/ [accessed April 14, 2010].
Tracy Maurer

activeCollab - Project Management and Collaboration Tool - 7 views

www.activecollab.com/#about

management project collaboration net308 software online-collaboration

shared by Tracy Maurer on 05 Apr 10 - Cached
  • Tracy Maurer on 05 Apr 10
     
    ActiveCollab is a server side project management tool, which allows for collaborative work between the team, clients and contractors [1]. The software is suitable for use by a group of three or more people. Travis King describes the learning curve as fairly simple, with short descriptions on what each element does and it has a straightforward set-up system for users [2]. Main features: · Project milestones · Discussions · File sharing · Joint calendars · Time tracking · Forums Other features: · Export calendars to Outlook, iCal, or Google Calendar. · Can work from Blackberry, iPhone, or other XHTML enabled mobile device. · Client login to milestones and discussions. · Available through your own server - PHP5.0 or higher · Outright purchase, no ongoing monthly fees · Customise look · Multi-lingual Multiple projects can be created and run concurrently, and with the project milestone application, tasks within each milestone can be set in place for completion before moving on to the next milestone. Management and invoicing are seamless when sharing data, creating time logs and tasks, which are all located under the one application. Billing and payments are tracked through the time reports. This data can also be used to refine and analyse each project. The evolution of files can be tracked through time log categorising. Clients, teams and contractors can all contribute to the files without losing any relevant information, thus assisting in the streamlining of sharing, commenting and organising. Email integration also allows for notification to all collaborators regarding new projects and tasks, or upgrades on file versions. Plugins and extensions are easily integrated and customisation of the interface is simple with full source code being made available for complete customisation. This is significant for security reasons alone.
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  • Tracy Maurer on 05 Apr 10
     
    [1] activeCollab (2010) Project Management Software. Retrieved on 30th March 2010 from http://www.activecollab.com/#about [2] King, Travis (2009) Product Review: activeCollab. Retrieved on 1st April, 2010 from http://freelanceswitch.com/general/product-review-activecollab/
  • meryl olait on 05 Apr 10
     
    activeCollab is a project management & collaboration tool that can be set up on a client's server, and accessed from the local network [1]. activeCollab written in PHP, is a complete suite of applications providing invoicing, mail, file sharing, drag and drop task management, time tracking and the ability to set customised roles and permissions for users [1]. activeCollab's wide range of applications are extendible and customisable with import and export functions for updates and reports [1]. 'The Web Squeeze' gives activeCollab a score of 4.5 out of 5 and says, 'It is a true lifesaver to a busy designer who needs a good management tool.' [3]. activeCollab started life as a free open source project but in 2006 it re-emerged as a fee based product [3]. Corporate and small business licences are attractively priced [1]. Similar products include Basecamp [4], Teambox [5] and Projectmanager.com [6]. Basecamp offers the same application functionality for the high-end of the market with their own server and storage solution at substantially higher fees [4]. Teambox is an open source product built with Ruby on Rails but it does not appear to have an active nor a strong support base [5]. Projectmanager.com has an attractive dashboard interface and like Basecamp its online provisioning & storage is reflected in their higher subscription fees [6]. 'The Web Squeeze' review and the '5thirtyone' review recommend the activeCollab as a relevant, useful project management & collaboration tool for providing good value to clients who can install their product on a reliable server [2][7]. ------------- see References below
  • meryl olait on 05 Apr 10
     
    References [1] A51 d.o.o. (n.d.). 'activeCollab - Project Management and Collaboration Tool'. Retrieved April 5, 2010 from http://www.activecollab.com/ [2] Haug, J. (2008). 'ActiveCollab Review'. The Web Squeeze. Retrieved April 5, 2010 from http://www.thewebsqueeze.com/product-and-software-reviews/activecollab-review.html [3] A51 d.o.o. (2008). 'About A51'. Retrieved April 5, 2010 from http://www.a51dev.com/about [4] 37signals. (2010). 'Project management, collaboration, and task software: Basecamp'. Retrieved April 6, 2010 from http://basecamphq.com/ [5] Teambox. (n.d.). 'Teambox | Project collaboration'. Retrieved April 6, 2010 from http://www.teambox.com/ [6] Project Manager Online Ltd. (2010). 'Project Management Software Online: Project Manager.com'. Retrieved April 6, 2010 from http://projectmanager.com/ [7] Punsalan, D. (20060. 'activeCollab project management'. 5ThirtyOne. Retrieved April 6, 2010 from http://5thirtyone.com/archives/467
Vivien Rayner

Online project collaboration, management software: Zoho Projects - 3 views

projects.zoho.com/home.na

net308 online-collaboration project-management Zoho

shared by Vivien Rayner on 01 Apr 10 - Cached
  • Vivien Rayner on 01 Apr 10
     
    Zoho Projects is another multi-user project management tool with planning and reporting capabilities. It offers * task management including setting task dependencies; * Milestone setting and managment * ability to schedule team meetings, gather notes, post slides and manage project from a central location * ability to centrally post and share files; * create a project "intranet" with the built-in Wiki; * a discussion board; * online group chat; * Gantt chart reporting; * time tracking and ; * integrated invoicing; Zoho have a comprehensive portfolio of over 20 apps including an impressive list of office suite applications in which Zoho projects was added in 2009. Several have won industry awards. They have a reputation of regularly developing and adding to this suite. Pricing is very affordable ranging from free for a personal use trial version to $80/month for unlimited use. They appear to have out in practice good physical security of physical property, network and people processes ensuring continued operation in the future [1] With full integration with Google Apps, you can login using your Google profile. [3] Although a relative newcomer to the collaborative project management tools market, it seems a logical progression along the development of Zoho's integrated office products. [2] [1] Zoho Corporation (2010). 'Project Collaboration and Management Done Right'. Retrieved April 1, 2010 from http://projects.zoho.com/home.na [2]McCue, T. (2009). Review of Zoho Projects: Project Management Tool Small Business Trends Retrieved 13 April, 2010, from http://smallbiztrends.com/2009/09/review-zoho-projects-project-management.html [3]Miller, R. (2009). Zoho Projects integrated with Google Apps. Fierce Content Management Retrieved 13 April, 2010, from http://www.fiercecontentmanagement.com/s
  • blue puffle on 11 Apr 10
     
    Although Zoho Projects does lack in features compared to online collaboration software such as Central Desktop, it's ease of use and the integration of task tracking does set it apart from it's counterparts [4]. Computer users new to online collaboration will find the limited features easy to master and is perfect for small to mid-size companies whose employees regularly telecommute. While Top Ten Reviews [2] gave a less than glowing review for it's resource management and budget features, another review by actual users [1] gave it five stars for it's project management facilities, gnatt chart, calendar integration, document sharing abilities and wiki. Zoho Projects make use of integrated group chat, discussion boards and utilising Project Wiki, webpages can be uploaded with embedded media such as video. The 'Project Stream' shows the latest update of project activity, live chats and live collaboration with Microsoft project files. A video is available on Life Hacker that shows the Zoho Projects in action [3]. Zoho Projects' users are updated by email or rss feeds, without them having to be signed-in to be kept in the loop. Users of Zoho Projects can also benefit from including Zoho's other products such as Zoho Writer, Zoho Planner and Zoho Invoice.
  • blue puffle on 14 Apr 10
     
    References: [1] Google Apps Marketplace (2010). 'Zoho Projects' . Retrieved April 12, 2010 from http://www.google.com/enterprise/marketplace/viewListing?productListingId=2533+16735307238406892037 [2] Top Ten Reviews (2010). Retrieved April 12, 2010 from http://online-project-management-review.toptenreviews.com/zoho-projects-review.html [3] Life Hacker (2009). 'Zoho Projects keeps teams focussed and in touch'. Retrieved April 12, 2010 from http://www.lifehacker.com.au/2009/07/zoho-projects-keeps-teams-focused-and-in-touch/ [4] Bright Hub (2009). 'Review of Zoho Projects'. Retrieved April 12, 2010 from http://www.brighthub.com/office/project-management/reviews/27487.aspx
Vivien Rayner

Project management, collaboration, and task software: Basecamp - 6 views

basecamphq.com

online-collaboration net308 project-management software

shared by Vivien Rayner on 30 Mar 10 - Cached
  • Vivien Rayner on 30 Mar 10
     
    When pulling people together to work on a collaborative project, project management is essential. Basecamp is a popular web based, project management software application. It offers * dashboard (to control projects) * to do lists, * message boards, * file sharing, (files are actually stored on your server) * tracking milestones and * project tracking. Basecamp is used to manage teams and projects allowing you to set milestones, todos, comments, file uploads and messages. You can also organize your business in companies and invite different people for different companies. [1] [2] It works with Internet Explorer 7 or 8, Firefox 3 and higher, Safari 4, and Chrome 4 browsers.[2] Users report finding Basecamp very effective in managing projects, posessing an elegant user interface, and easy to use. [5] [6] 37Signals offer a 30 day free download to try and then you sign up for one of four available plans ranging in price from $24/month for a basic, 15 project, 5GB limit to a $149/month, unlimited projects, 75GB limit. All plans allow an unlimited number of users and you subscribe on a month by month basis with no minimum term. [3] Basecamp works with a variety of iPhone apps, third-party billing/invoicing tools, mock-up review software, time tracking tools, widgets and using Basecamp API you can create your own extras and add-ons. [4]
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  • Vivien Rayner on 31 Mar 10
     
    [1]37Signals. (2010). Basecamp. Audio, video, and screenshot tour. Retrieved 30 March 2010, from http://basecamphq.com/tour [2]37Signals. (2010). Basecamp. The Better Way To Get Projects Done. Retrieved 30 March 2010, from http://basecamphq.com/ [3]37Signals. (2010). Basecamp.Plans and Pricing. Retrieved 30 March, 2010, from http://basecamphq.com/signup [4] Caplan, e. (2007). Small Is Essential. Time.com. Retrieved from http://www.time.com/time/magazine/article/0,9171,1622565,00.html [5] Mathews, M. (2010,). Basecamp Review: Is Basecamp Right for You? RankReviews.com. Retrieved 30 March ,2010 from http://rankreviews.com/project-management/basecamp-review [6] Viticci, F., & Fink, C. (2010,). Basecamp and Backpack, Quintessential Business Tools - As Seen from Web, Mac and iPhone.MacStories. Retrieved 18 March, 2010 from http://www.macstories.net/reviews/basecamp-and-backpack-overview/
  • Elaine McDonald on 07 Apr 10
     
    Project managers understand the importance of communicating effectively with both their team and clients in order to bring a project in on time and within budget. One solution is to have a central communications centre that is accessible to everyone involved in the project and easy to use. Basecamp project management software offers an easy online solution for tracking and organising all aspects of a project from start to finish. Organising and monitoring all phases of a project online can be easier to accomplish using Basecamp's internal dashboard. The dashboard facility centralises communication by maintaining task lists and a common message board to keep the project running smoothly. Files can be uploaded for sharing and review by other team members and clients can be kept up-to-date on the progress of their project. Within one central location, tasks and resources can be assigned to team members and project milestones can be set and monitored. (Reynolds, 2009) Basecamp offers a 30-day free trial, so potential customers can evaluate their needs and decide whether or not Basecamp is adequate for their online project management tasks. There are a multitude of third party plug-ins of extras and add-on tools built around Basecamp, that allow users to tailor their system to suit their own specific needs and to assist with more advanced functionality and security (basecamphq, 2010) - such as the file backup and archiving for Basecamp products that is available at http://www.centripetalsoftware.com/.
  • Elaine McDonald on 08 Apr 10
     
    References Basecamp extras and integrations via the API. (2010). Project management, collaboration, and task software: Basecamp. Retrieved April 7, 2010, from http://basecamphq.com/extras Online Data Retrievel, Basecamp Backup - Centripetal Software. (2010). Online Data Retrievel, Basecamp Backup - Centripetal Software. Retrieved April 7, 2010, from http://www.centripetalsoftware.com/ Reynolds, D. (2009, December 18). Basecamp Software – A Review of the Online Project Management Software. Find Health, Education, Science & Technology Articles, Reviews, How-To and Tech Tips At Bright Hub - Apply To Be A Writer Today! Retrieved April 7, 2010, from http://www.brighthub.com/office/project-management/articles/1726.aspx
Narelle Absolom

HyperOffice - 2 views

www.hyperoffice.com/

net308 online-collaboration

shared by Narelle Absolom on 10 Apr 10 - Cached
  • Narelle Absolom on 10 Apr 10
     
    HyperOffice is an online collaboration suite that is designed for the small to medium sized business. The catchphrase is "collaboration made simple" and one of the advantages of HyperOffice is that it is entirely web based, meaning that no major IT infrastructure or expertise is needed to utilise it in your business [1]. Features of the Collaboration Suite include business email service (web based), online calendar, task manager, online document management, online contact management, custom online portal, intranet/extranet publishing, plus a range of supporting tools such as online database management, polls, discussion boards and a project management tool [2]. The service is mobile device supported and can also synchronise with Outlook, to leverage existing communication applications. It is both Windows and Mac compatible. HyperOffice staff have 10 years experience providing online collaboration [3] and a wide range of clients are presented for reference, which builds credibility in the product [4]. It has also been met with favourable criticism by a number of reviewers [5] [6] [7]. A free 30 day trial if available, after which pricing depends on extended product features and the number of users e.g. Collaboration Suite for 100 users is $6239.90 per year and includes 12.5GB online document storage hosting [8]. This is an affordable solution for small and medium sized businesses that do not have the expertise or budget to implement larger enterprise communications and collaboration tools.
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  • Narelle Absolom on 11 Apr 10
     
    References [1] HyperOffice. (2010). Boost Productivity with Total Collaboration! Retrieved April 11, 2010, from http://www.hyperoffice.com/collaboration-suite/ [2] HyperOffice. (2010). Homepage. Retrieved April 11, 2010, from http://www.hyperoffice.com/index.php [3] HyperOffice. (2010). Press Coverage. Retrieved April 11, 2010, from http://www.hyperoffice.com/in-the-news/ [4] HyperOffice. (2010). Clients. Retrieved April 11, 2010, from http://www.hyperoffice.com/clients/ [5] Mendelson, E. (2006). HyperOffice. PCMag.com. Retrieved April 11, 2010, from http://www.pcmag.com/article2/0,2817,1954116,00.asp [6] Needleman, R. (2006). HyperOffice takes on Outlook and Exchange. Cnet news. Retrieved April 11, 2010, from http://news.cnet.com/8301-17939_109-9664455-2.html [7] Online Document Management. (2008). HyperOffice Review. Retrieved April 11, 2010, from http://www.onlinedocumentsharingreviews.com/blog/10-hyperoffice-review [8] HyperOffice, (2010). Pricing. Retrieved April 11, 2010, from http://www.hyperoffice.com/pricing/
  • Liz Barrett on 13 Apr 10
     
    HyperOffice, launched in 1998 and powered by Ajax and other Web 2.0 technologies, [1] is an award-winning, cloud-computing software-as-a-service (SaaS) [2] offering a suite of online collaboration and communication tools specifically targeted at the small-to-medium enterprise (SME). Users collaborate online through dedicated virtual workspaces to share documents, contacts, calendars and projects from any computer or mobile phone both in and out of the office. [3] One of the key differentiators of HyperOffice is its exceptional ability to create a branded or customised portal in your existing website that allows clients to be directly linked through a log-in to those specific areas of your business that they deal with. This is a seamless process and the branding is independent of any reference to HyperOffice. No specialist expertise is required as you can use the HyperOffice Publisher or HTML editor to achieve a professional result. [4] HyperOffice has recently released its Beta HyperSynch feature enabling "iPhone, Droid, Blackberry, mobile phones and other wireless devices to connect, to update and synchronise Outlook email, contacts, calendars, projects tasks and corporate networks via over-the-air updates" [5] As a further enhancement to the product, HyperOffice embedded a 'Skype-Me' icon next to their contact list, in the Shared Contact Manager, and as a result allowed HyperOffice users to contact each other directly using the Skype service and avoid the cost of traditional phone charges. This has seen HyperOffice's sales increase dramatically on a global basis by leveraging off the free and low-cost options of the Skype communications and collaboration application. [6] HyperOffice has also expanded its operations and product distribution into Europe, the Middle East and Africa (EMEA) which will result in enhanced opportunities for collaboration with small-to-medium-enterprise (SME) businesses in these areas further underpinning Hy
  • Liz Barrett on 18 Apr 10
     
    References: [1] 'HyperOffice expands global marketing channels for cloud-computing collaboration suite; VNC to distribute new edition of software-with-services business tools to EMEA resellers, partners, customers'. Retrieved from URL: http://it.tmcnet.com/news/2010/04/06/4711839.htm [2] Hamilton, D. (2010). 'Cloud collaboration suite HyperOffice Expands Global Marketing Channels in EMEA". Web Host Industry Review. Retrieved from URL: http://www.thewhir.com/web-hosting-news/040610_Cloud_Collaboration_Suite_HyperOffice_Expands_Global_Marketing_Channels_in_EMEA [3] HyperOffice. Retrieved from URL: http://clients.hyperoffice.com/ [4] HyperOffice. Retrieved from URL: http://www.hyperoffice.com/portal-customization/ [5] HyperOffice; HyperSynch Connects iPhone, Droid, Blackberry, Windows Mobile Phone Users to Email, Contacts, Calendars, Projects, Data, Tasks and Corporate Networks. (2010, March). Computer Weekly News,302. Retrieved from ProQuest Computing. (Document ID: 1984904381). [6] HyperOffice; HyperOffice Wins Skype for Business Competition. (2009, September). Computer Weekly News,175. Retrieved from ProQuest Computing. (Document ID: 1855792061) [7] HyperOffice. Retrieved from URL: http://clients.hyperoffice.com/training-and-support
  • Christopher Clarke on 23 Apr 10
     
    HyperOffice is a software as service company offering hosted intranet solutions. The services offers various business oriented tools allowing information, and communication throughout an organisation. Employees can use the service to collaborate on projects and there are many customisation options (HyperOffice, 2010). HyperOffice has many features. These include the desktop which reports on things that may be of interest. It is essentially a dashboard. User-specific features include a calendar (personal and organisation wide). Documents manager, contacts, tasks, bookmarks, notes and reminders. HyperOffice also has features for groups within a company that may be used by teams or setup for specific projects. The document manager in particular has inbuilt version control where all copies of a file are saved as edited versions of the file is uploaded and this allows changes that go in the wrong direction to be rolled back to prior versions. Many of the same features available for personal use are available for groups along with the addition of forums, and voting. Specific to collaboration, HyperOffice can facilitate online meetings and collaborative management of databases. The database feature in particular is very similar to Microsoft Access in functionality in that it allows not only for tables and user permissions but also customs input methods in the way of forms and custom views to show data in the manner which suites it most (HyperOffice, 2010).
  • Christopher Clarke on 23 Apr 10
     
    HyperOffice Review. (2008, July 2). Retrieved April 20, 2010, from Online Document Management: Review Online Document Collaboration & Document Sharing: http://www.onlinedocumentsharingreviews.com/blog/10-hyperoffice-review HyperOffice. (2010). Boost Team Productivity Total Productivity. Retrieved April 20, 2010, from HyperOffice: http://www.hyperoffice.com/collaboration-suite/
Liz Power

Traction - EDM tool, relationship marketing platform - 3 views

www.tractionplatform.com/home.aspx

net308 online relationship marketing collaboration

shared by Liz Power on 06 Apr 10 - Cached
  • Liz Power on 06 Apr 10
     
    Traction is a relationship marketing tool which organizations can use to manage and keep in contact with customers and prospects. It can build brand awareness and makes it easy to control multiple campaigns [1]. Traction can be synchronized to an existing database to better manage and effectively target customers. It manages email, mobile phones, direct mail and web campaigns in a single platform. Other features of Traction are competitions, promotions, customer surveys and event management [1]. There is also a reporting tool which provides valuable feedback and insights into consumer behaviour. It is important to capture and build your database however it is just as important to gain customer insight and be able to profile customers and communicate successfully. You can continually learn about your customers and prospects and enrich your profile data with each campaign, enabling you to communicate more effectively via any channel [1]. With so much competition it is important to know your customer's needs and to be able to gain customer loyalty to keep them coming back. The value of repeat customers cannot be underestimated when they spend 33% more than new customers and referrals amongst repeat customers are 107% greater than non customers [2]. Relationship marketing will play a big part in understanding your customer visitors, segmentation of customer behaviour and creating content to specifically target your customers are ways in which can add value to organizations [3]. References [1] Traction (2009). Traction - building meaningful customer relationships. Retrieved 11 April 2010 from http://www.traction.com.au/About/Overview.aspx [2] Lake, L. (n.d.). Customer Relationships are key to your marketing strategy. Retrieved 11 April 2010 from http
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  • Tracy Maurer on 16 Apr 10
     
    Traction - Relationship Marketing Platform With branding an essential element in the success of product development through multi-channel marketing, Traction is well positioned to enhance a companies marketing approach by assisting in the management of all marketing channels. Traction is an online relationship-marketing platform that can manage the use of email, mobile marketing, web campaigns and mail marketing to assist in building a products profile through an effective use of available data [1]. It can also provide a means for customer interaction, and information gathering, within the company. The following features are included in Traction: · Email - Traction can build, manage, personalise, preview, and send emails. · Mobile campaigns -Traction can set-up, manage, run, track, trigger and create mobile campaign reports. · Direct mail - Because Traction integrates both digital mail and direct mail data, direct mail campaigns can be more accurate in their targeting. · Website Integration - Traction can be seamlessly integrated into any existing web presence. · Analysis - Michael Valos suggests that multi-channel marketing is on the rise, however, its complexities are evident and an analysis of each area of the data is important to the overall success of it [2]. Traction is well positioned to offer cross channel data analysis. · Surveys and Polls - Offers customer interaction and facilitates customer information updates. Traction boasts a long list of current clients who have tailored their platform around their marketing needs - Adobe, Audi, Cadbury, Dove, Guthy Renker, Sunsilk etc. Adobe, in an attempt to expand their user base and enhance their branding, created an online event called 'The Adobe Online Creative Festival', which included mobile, digital and interactive marketing [3]. This event brought together up to 5,000 tech savvy and creative participants who were able to engage through the online festival and position t
  • Tracy Maurer on 16 Apr 10
     
    References: [1] Traction (2009) What is Traction. Retrieved on 15th April 2010 from http://www.traction.com.au/home.aspx [2] Valos, Michael (2008) A qualitative study of multi-channel marketing performance measurement issues. Journal of Database Marketing & Customer Strategy Management V15, 239 - 248. [3] Traction (2009) Adobe Online Creative Festival. Retrieved on 16th April 2010 from http://www.traction.com.au/Proof/CaseStudies/Adobe.aspx
  • Narelle Absolom on 21 Apr 10
     
    Traction is a tool designed to manage customer relationships and interactions, and develop stronger marketing campaigns and brand awareness [1]. It has a wide variety of features to leverage customer data into these purposes. Traction has been around since 2001 and continuous development occurs [2]. It is accommodating in offering different versions dependent on your needs. The Enterprise version is fully featured and scalable, whereas the Lite version is suitable for smaller, less complicated marketing solutions. Organisations can also contact Traction direct for a custom solution [2]. Inbound and outgoing customer interactions can be delivered via a range of mediums including email, SMS, and XML [3], providing flexibility of content requirements and interoperability between organisation and client base. Whilst locating reviews on the system proved rather difficult, the Traction homepage professes to a very strong customer base, including a number of extremely well known companies and brands [4]. This in itself suggests stability and a proven product.
  • Narelle Absolom on 21 Apr 10
     
    References [1] Traction. (2010). Overview. Retrieved April 21, 2010, from http://www.traction.com.au/About/Overview.aspx [2] Ouvrir. (2010). Traction Platform. Retrieved April 12, 2010, from http://www.ouvrir.com.au/traction_platform.html * [3] Schaffer, S. (2006). Traction Offers Complete Marketing Platform. The Pondering Primate. Retrieved April 12, 2010, from http://theponderingprimate.blogspot.com/2006/04/traction-offers-complete-marketing.html [4] Traction. (2010). Homepage. Retrieved April 12, 2010, from http://www.tractionplatform.com/home.aspx * This site appears to be a reseller or affiliate of Traction, so bear this in mind when reading its material.
Jill Perry

Officemedium - 4 views

www.officemedium.com

shared by Jill Perry on 11 Apr 10 - Cached
  • Jill Perry on 11 Apr 10
     
    Officemedium is an online collaborative package for business which offers centralized collaboration, client integration, security, organization and social platforming. One of the features of Officemedium is the client integration which allows the business to create user accounts for their clients which allows them to access only the information meant for them. The software is simplistic and centralised. According to Officemedium their product is "Unlike most business software, our application is easy to use and stripped of over-complicated, unnecessary clutter." Officemedium uses a concept of Clients, Employee and Super User which allows differing levels of access and integration. Whereas there are many business applications that are similar, ReadWriteStart which is a resource guide for first time businesses, describes officemedium as "Topping their list is Officemedium, a service we profiled last fall which provides a wide variety of collaborative features wrapped up in an elegantly designed interface." Business Pundit lists the advantage of Officemedium as follows: "Features: * Client integration * Contact information management * Task management * Event coordination * Personal and group calendars * File sharing and storage * Resource and document management * Shared blogging * Real-time chat * Private messaging * Status updates * User profiles * Polling * Searching and tagging * Email updates and notifications Continued...............
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  • Jill Perry on 17 Apr 10
     
    Pros: * Extremely simple to use * Comprehensive suite of features * Well designed * Fast, rich interface * Simple pricing model * Based on Drupal" Business Pundit's conclusion on Officemedium is "Social media integration, comprehensive design, features, and ease of use make OfficeMedium a winner. Give the demo or free trial a shot." Officemedium has been developed using Drupal which is an open source content management platform. It offers a either user accounts or memory based consumption accounts as well as a instant demo and a 30 Day free Trial period so you can explore the application and find out if it suits your needs prior to having to outlay funds.
  • Jill Perry on 17 Apr 10
     
    References: Cameron, C. (2010, January 18). Top 10 Online Small Business Collaboration Tools - ReadWriteStart. ReadWriteWeb - Web Apps, Web Technology Trends, Social Networking and Social Media. Retrieved April 10, 2010, from http://www.readwriteweb.com/start/2010/01/top-10-online-collaboration-to.php Case Study: OfficeMedium - Web-based Business Intranet Software (Drupal SaaS) | drupal.org. (2010, October 8). drupal.org | Community plumbing. Retrieved April 10, 2010, from http://drupal.org/node/599402 Knufken, D. (n.d.). The 10 Best Collaborative Web Tools for Business | Business Pundit. Business Pundit: Your daily dose of smart business opinion. Retrieved April 10, 2010, from http://www.businesspundit.com/the-10-best-collaborative-web-tools-for-business/ Mola, J. A. (2010, February 1). OfficeMedium Ranked #1 Collaboration App (Free Extended Trial for ebizQ Readers) - Business IT Buzz Blog. An SOA, BPM, Decision Management and Cloud Computing Guide for the Enterprise Community.. Retrieved April 10, 2010, from http://www.ebizq.net/blogs/guest_session/2010/02/officemedium-ranked-1-collaboration-app-free-extended-trial-for-ebizq-readers.php OfficeMedium | Web-based Business Intranet and Collaboration Software. (n.d.). OfficeMedium | Web-based Business Intranet and Collaboration Software. Retrieved April 10, 2010, from http://www.officemedium.com/ drupal.org | Community plumbing. (n.d.). drupal.org | Community plumbing. Retrieved April 10, 2010, from http://drupal.org/
  • Anamaria R on 18 Apr 10
     
    OfficeMedium is a "web-based intranet and social collaboration software" (McCue, 2010) allowing businesses to bring together their daily business and communication needs in one central location. OfficeMedium is targeted towards small and medium businesses, (About, n.d.) providing an application that is simple and easy to use. Since OfficeMedium provides a working environment online, it is accessible remotely (OfficeMedium, n.d.) and takes away the need for servers, installation and upgrade of software and data backups. (About, n.d.) The software provides "file sharing and storage, event and task management, contact and company information storage". (About, n.d.) In doing this, it places all data in a central location, avoiding dilemmas of misplaced data from unorganised methods of communication such as email, phone or instant message. These forms of communication can sometimes make it difficult to monitor and locate data on a particular project. Progress of all projects and anything related can be viewed through a simple dashboard which offers real-time collaboration. (OfficeMedium, n.d.) Some features include "task and event management, personal and group calendars, contact management, to file sharing and storage". (McCue, 2010) Managers, staff and clients can access and input information in these areas, depending on their user level. OfficeMedium allows three levels of users. (McCue, 2010) These levels determine the amount of access a user has. They are: Client: Allows least access. Can allow client to view and give feedback to documents. Employee: Greater access than client. Able to view a greater amount of data and can input content. Superuser: Has full access. Is able to see and manage all areas
  • Anamaria R on 19 Apr 10
     
    Reference: About. (n.d.). Retrieved April 17, 2010, from http://www.officemedium.com/about McCue, T. (2010). Small Business Collaboration Software: Office Medium. Retrieved April 17, 2010, from http://smallbiztrends.com/2010/04/small-business-collaboration-software-office-medium.html OfficeMedium. (n.d.). Retrieved April 17, 2010, from http://www.officemedium.com/
Duane Fogarty

Glasscubes - 4 views

www.glasscubes.com

Glasscubes application online-collaboration management tool net308OUA

shared by Duane Fogarty on 04 Apr 10 - Cached
  • Duane Fogarty on 04 Apr 10
     
    Share. Collaborate. Communicate. [1] Glasscubes is all about file sharing, intranets, contact management and document management. [1] It is an application that is ideal for maintaining customers, employee relations and dealing with issues in a real time collaborative feed. The 'cubes' part refers to workspaces where access is assigned to various individuals or departments within and external to the company. Glasscubes is a UK company with the highest audience base, as per Alexa.com, from South Korea, India, United Kingdom and United States [2]. The application allows for real-time editing of office, pdf and image files online so that users know they will be editing the latest update. Users can share calendars, if they require, and in March 2010 Glasscubes announced its calendar synchronization for active employees. "Glasscubes... announced that its online-based collaboration software now allows users to synchronise calendars directly with Google Calendars, or to view (read only) events in other calendaring applications that support the iCal format"[3]. Adding to this announcement Glasscubes has also been accepted into the "Google Apps Marketplace" [4].
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  • Duane Fogarty on 04 Apr 10
     
    Not only a recently reworked calendar tool but Glasscubes also includes a free conference call service. This makes Glasscubes a viable product for many recommended businesses: teams, agencies, small businesses, legal professionals, educational institutions, charities, enterprises and project managers [5]. It is a solution that is "clearly going to be better-employed by small and medium-sized businesses whose departments and teams could use a little direction" [6]. There is much more that can be discovered about Glasscubes and what it can do! They offer clients a variety of packages to cater for various budgets. "When it comes to the actual pricing of this application, you can go for any of the following five plans: 'Basic', 'Limited', 'Standard', 'Professional' and 'Premium'" [6]. Considerable differences to the packages include file uploading sizes, workspace storage capacity and the number of users and contacts [7]. Watch the Glasscubes.com information video at Vimeo: http://vimeo.com/6868967 .
  • Duane Fogarty on 04 Apr 10
     
    References/Notes [1] Tagline from http://www.glasscubes.com/ . [2] Alexa.com Traffic Stats, http://www.alexa.com/siteinfo/glasscubes.com#trafficstats [accessed April 4, 2010] [3] TMCnet.com, (2010). Glasscubes Synchronises with Google Calendars Enables users to create and share calendars across different programmes, ttp://www.tmcnet.com/usubmit/2010/03/17/4677447.htm [accessed April 5, 2010]. [4] Glasscubes Blog, (2010). Glasscubes added to Google Apps Marketplace, http://www.glasscubes.com/glasscubes-added-to-google-apps-marketplace/ Published March 18, 2010, [accessed April 5, 2010]. [5] Glasscubes, http://www.glasscubes.com/who/ . [6]Killer Startups, (2010). A tool for collaborating online, http://www.killerstartups.com/Web-App-Tools/glasscubes-com-a-tool-for-collaborating-online#ixzz0kAqbNZhu [accessed April 5, 2010]. [7] Glasscube's packages and prices, http://www.glasscubes.com/pricing-and-packages/ .
  • Elaine McDonald on 08 Apr 10
     
    Glasscubes brings together a multitude of features specifically intended to help small and medium sized organisations share files, collaborate on documents, and manage key elements of their online operations securely. (Miles, 2009) Each Cube is a workspace with a dashboard providing a comprehensive summary of activities within the Cube and a secure area for documents. Every Cube also has its own calendar that can be merged with other personal or business calendars for a full overview and to ensure bookings and deadlines do not clash with each other. (Harris, 2009) Glasscubes requires no add-ons and files are backed up daily, but it falls short of Basecamp's (http://basecamphq.com/ ) robust and structured method of document management and sharing and there is no support - either included or as add-ons, for milestones, reporting and analytics. (Harris, 2009) Like Basecamp, Glasscubes was designed for small businesses and is limited when it comes to working with large clients and teams that have multi-level, frequently changing tasks that don't require all members to see everything at all times. For larger organisations, Salesforce (www.salesforce.com ) can be scaled up for customer relationship management and offers more functionality, such as email support. (Harris, 2009) As an online service for small businesses, Glasscubes is a competitively priced Web-based project management tool with ample collaborative features to help link up with colleagues and clients anywhere there is an Internet connection. Unlike many customer relationship management tools, Glasscubes is simple to use even without extensive training or technical knowledge. (Miles, 2009)
  • Elaine McDonald on 08 Apr 10
     
    References Glasscubes: Online intranet, workspaces and simple CRM. (n.d.). Share. Communicate. Collaborate. - Glasscubes: Online intranet, workspaces and simple CRM. Retrieved April 8, 2010, from http://www.glasscubes.com/ Harris, C. (2009, November 13). Glasscubes Review | Business Computing World. Business blogging and technology reviews - Business Computing World. Retrieved April 8, 2010, from http://www.businesscomputingworld.co.uk/?p=1512 Miles, S. (2009, December 26). Glasscubes ‚ Facilitating Communication and Collaboration - Reviews by AppVita. AppVita.com - Discovering web-based applications that just make life better. - Reviews by AppVita. Retrieved April 8, 2010, from http://www.appvita.com/2009/12/26/glasscubes-%E2%80%93-facilitating-communication-and-collaboration/
blue puffle

Extranet, online project workspace: ProjectSpaces - 3 views

www.projectspaces.com

projectspaces online collaboration net308 tool

shared by blue puffle on 31 Mar 10 - Cached
  • blue puffle on 11 Apr 10
     
    ProjectSpaces provides secure online collaboration working space for project management teams, workgroups and committees. Flexibility is a main feature, with companies able to customise their workspace for co-ordinating and knowledge sharing. A review of ProjectSpaces by KillerStartups.com, found its user-friendly interface a major factor in attracting users as well as its level of control [3]. Document management is easy with version control and the organisation and management of files with smart folders, RSS feeds, blogging and discussion tools. Some features include [1]: * Support of any document file type, with multiple file uploading * WYSIWYG editor * Email notification * Export of Workplan to Word and Excel * Announcements with related links * Calendar and Contacts with photo uploading facility to identify users * Export of contacts to Excel and any email client e.g. Outlook * Customisable user level rights with password restriction * Integration with reporting tools such as Google Analytics The user-friendly interface helps users to locate information quickly with no training course needed and the help of an online video tutorial is available via YouTube [5]. OnlinePMTools rated ProjectSpaces five stars on ease of use [2]. Mashable.com compared ProjectSpaces with Basecamp and found it the better product: "ProjectSpaces, from ForumOne Communications, is like Basecamp on steroids…I tried using Basecamp for a project a while back and I found it infuriating…for those who crave more features, ProjectSpaces seems like a good option" [4]. ProjectSpaces also offer the option to host on your own servers and can easily transfer hosting to another server as needed. Customers of ProjectSpaces include THiiNC Health, Smartlife, Englin Consulting and the Greater New Orleans Community Data Center (GNOCDC), who after Hurricane Katrina relied on ProjectSpaces to keep the team working together across several states.
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  • blue puffle on 11 Apr 10
     
    References: [1] Forum One Communications Corporation (2010). 'Full feature list'. Retrieved April 09, 2010 from http://www.projectspaces.com/section/features/featurelist [2] OnlinePMtools (2010). Retrieved April 09, 2010 from http://www.onlinepmtools.com/projectspaces/ [3] Killer Start Ups (n.d.). Retrieved April 09, 2010 from http://www.killerstartups.com/Web-App-Tools/projectspaces-com-collaboration-management [4] Mashable (2006). Retrieved April 09, 2010 from http://mashable.com/2006/01/03/projectspaces-a-basecamp-rival/ [5] YouTube (2008). 'ProjectSpaces'. Retrieved April 10, 2010 from http://www.youtube.com/watch?v=BUrhAXWPdYY
  • Narelle Absolom on 22 Apr 10
     
    ProjectSpaces is an online workspace and extranet application that is designed to facilitate online collaboration [1]. A 30-day free trial is provided which is beneficial to companies who are trying out a range of options before committing to a particular solution. The application has been reviewed by a number of IT reviewers and received positive feedback, and client testimonials are provided, which allows the prospective buyer to conduct independent research to determine its suitability to their requirements[2]. Features include common online collaboration tools: online document editing and version control, document sharing, discussion boards, and project management tools such as a calendar, and task lists [3] [4]. In this respect, ProjectSpaces doesn't offer significant differences to other similar applications, however it is considered a competitor of other most established project collaboration tools, such as Basecamp [5] [6], and Sharepoint [7]. I would suggest this could be because other proven enterprise solutions are quite expensive comparatively. Pricing for ProjectSpaces is tiered depending on requirements in amount of users and storage capacity [6] [8], however companies can opt to self-host to reduce monthly hosting costs and increase security controls [9].
  • Narelle Absolom on 22 Apr 10
     
    References [1] ProjectSpaces. (2010). Homepage. Retrieved April 12, 2010, from http://www.projectspaces.com/ [2] ProjectSpaces. (2010). Testimonials. Retrieved April 22, 2010, from http://www.projectspaces.com/section/testimonials [3] ProjectSpaces. (2010). Full Feature List. Retrieved April 12, 2010, from http://www.projectspaces.com/section/features/featurelist [4] Mehmet. (2008). Review: Manage your projects online with Projectspaces. GabFire Web Design. Retrieved April 22, 2010, from http://www.gabfire.com/manage-your-projects-online-with-projectspaces/ [5] Cashmore, P. (2006). ProjectSpaces - Project Collaboration (And a Potential Basecamp Rival). Mashable. Retrieved April 12, 2010, from http://mashable.com/2006/01/03/projectspaces-a-basecamp-rival/ [6] Gunderloy, M. (2007). ProjectSpaces Offers Collaboration, Web 1.0 Style. WebWorkerDaily. Retrieved April 12, 2010, from http://webworkerdaily.com/2007/04/18/projectspaces-offers-collaboration-web-10-style/ [7] ProjectSpaces. (2010). ProjectSpaces vs. SharePoint. Retrieved April 22, 2010, from http://www.projectspaces.com/section/features/projectspaces_vs_sharepoint
  • Narelle Absolom on 22 Apr 10
     
    [8] ProjectSpaces. (2010). Pricing. Retrieved April 22, 2010, from http://www.projectspaces.com/section/pricing [9] PRLog. (2008). ProjectSpaces Releases Self-Hosted Perpetually Licensed Version of Its Online Collaboration Platform. Retrieved April 12, 2010, from http://www.prlog.org/10120142-projectspaces-releases-self-hosted-perpetually-licensed-version-of-its-online-collaboration-platform.html
Jane Power

eRoom Family - Content Management - EMC - 8 views

www.emc.com/...eroom-family.htm

net308 Small-Business Mediumsized-Business Enterprise management online-collaboration eroom software web-conferencing

shared by Jane Power on 30 Mar 10 - Cached
  • EMC Documentum eRoom enables distributed teams to work together more efficiently
  • EMC Documentum eRoom Enterprise enables complex enterprise collaboration by combining the EMC Documentum eRoom workspace environment with EMC Documentum enterprise content management tools including access to enterprise content and workflow processes.
  • Provide team members with access to personalized views of the latest project task information within their eRoom workplaces while eliminating outdated task information.
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  • Combine web conferencing with the eRoom digital workplace to provide tools for realtime meetings and presentations including whiteboard sessions, desktop sharing, live demonstrations, and one-to-many presentations.
  • Gain the functionality of eRoom but in a hosted environment, enabling project teams to collaborate with partners and suppliers in a secure online space with less up-front investment.
  • Jane Power on 30 Mar 10
     
    For any enterprise that wants to provide a secure and scalable shared workspace for geographically disparate project teams then the EMC Documentum eRoom Family [2] of products release 7.4 provides an integrated solution that provides many benefits. The EMC website [1] provides an overview of the five components in their Documentum eRoom family that together provide a fully integrated system for online collaborative workgroups. The whole family comprises a suite of products that cover many of the areas that are out lined as essential features for successful enterprise online collaboration in the White Paper prepared by the Gilbane Group [3] Collaboration and Social Media-2008 [4]. Features such as (a) Secure shared workspace (b) Secure storage for shared rich content including, images, audio and documents, (c) Ability to run on intranet or secure hosted website that can run outside of the corporate firewall to allow external partners to join the group, (d) eRooms can be organised on a project basis each with their own workspace that can incorporate user access privileges, (e) Notifications and integrated IM and (f) Project management tools. The modules included in the Documentum eRoom Family include: eRoom - Web based collaborative workspace eRoom Enterprise - Combines the eRoom capability of a collaborative work space with the power of the EMC content management tools. eRoom Real-Time Services - Combines eRoom workspace with real time conferencing tools such as real time meetings, presentations and whiteboard sessions. eRoom Viewer -Team access to Microsoft Project Management tools. eRoom .Net - The functionality of the eRoom environment nut within a hosted web environment. References [1] EMC Corporation. (2010). EMC. Retrieved April 10, 2010, from EMC: http://www.emc.com/utilities/globalsiteselect.jhtml?checked=true [2] EMC Corporation. (2010). EMC Documentum eRoom Family. Retrieved April 10, 2010, from EMC: http://www.emc.com/products/family/er
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  • Jane Power on 30 Mar 10
     
    eRoom is a web-based collaboration system that is popular amongst corporations. It has in built security features that IT departments require and can be rolled out globally.
  • Duane Fogarty on 09 Apr 10
     
    Documentum eRoom provides a "web-based collaborative workspace for distributed teams" [1]. Additions to Documentum eRoom include real time services, collaboration management capabilities, Microsoft Project compatibility and a secure online shared environment. The eRoom Family of software has been a major player in the field of collaboration over the last ten years. EMC released a document about what they regard as their top 10 tips regarding what a SMB (medium to small businesses) should look for when considering web-based collaboration software. This document can be located at http://www.retrospect.com/assets/Top10_WebCollab_en.pdf. So how does EMC's very own software hold up these top 10 tips? DLA Piper Rudnick is mostly a US based law firm, forty offices, which required an easy and secure method to collaborate online. "The verdict: use of EMC's Documentum eRoom, a web-based collaboration platform that allows for secure information sharing" [2]. DLA Piper was deciding between Lotus QuickPlace and Documentum eRoom and stated that eRoom scored the battle because "eRoom's functionality and ease of use won out" [2]. EMC's top 10 tips echo this statement; "workspaces that are easy to manage" and "collaboration software should be flexible" [3]. However, even though eRoom has a proven history of being reliable software, they faced a new battle of collaboration-software competition.
  • Duane Fogarty on 09 Apr 10
     
    Although Documentum eRoom and the rest of the family can live up to the top 10 tips, it may however, suffer a loss at the nature of technology. eRoom lacks compatibility with Web 2.0 tools such as "blogs, RSS and wikis" [5]. In an effort to keep up with technology EMC created "Centre Stage: moving beyond collaboration" [4]. In addition, the popularity of Microsoft's SharePoint has increased competition between the two products with companies migrating from eRoom. With such competition, a free version called CentreStage Essentials was released: the"version is a "limited" release of CenterStage. It does include storing documents in folder and attachment boxes like in eRoom, plus a few other features. There is no charge for this version" [5]. eRoom might still be the best suited software for many businesses, but with technology advances happening continually, it may also mean that for any new businesses delving into new collaboration software it could be a good idea to read up on Microsoft's Sharepoint 2010 or CentreStage. References/Notes [1] Details from http://www.emc.com/products/detail/software/eroom.htm [accessed April 8, 2010]. [2] Chen, A., (2007). Law firm makes case for eRoom, http://www.emc.com/collateral/analyst-reports/0307-eweel-law-firm.pdf, eWeek: The enterprise weekly, Issue: March 28, 2007 [accessed April 8, 2010]. [3] EMC. Top Ten Tips for Web-based Collaboration in SMBs, http://www.retrospect.com/assets/Top10_WebCollab_en.pdf [accessed April 6, 2010]. [4] OpenVine, Migrating from eRoom to CentreStage, http://www.openvine.com/downloads/eRoomCenterStageMigration.pdf [accessed April 9, 2010]. [5] OpenVine Web Solutions and Consulting, experts in best eRoom practices, the eRoom blog, http://blog.openvine.com/?m=200905 [accessed April 9, 2010].
meryl olait

Huddle | Project Management Software, Online Collaboration and Document Sharing - 16 views

www.huddle.net

net308OUA collaboration FileSharing project-management video-conferencing web-conferencing web-meetings

shared by meryl olait on 29 Mar 10 - Cached
  • Collaborate privately on multiple projects with unlimited users
  • Upload large (up to 2GB!) files, manage versions and get work approved
  • Create, view and edit documents and spreadsheets inside your browser
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  • Integrated web & phone conferencing
  • Easily track tasks, deadlines and milestones with our project management software
  • Whiteboards and discussion forums keep ideas and conversations in one place
  • Huddle.net named as one of BusinessWeek’s fifty tech start ups you need to know
  • meryl olait on 29 Mar 10
     
    Huddle is a secure, affordable, online project management tool that is fully customisable with a range of dashboard widgets and tools that can be turned on or off to meet a specific project's needs [1]. Users can upload large 2GB files and a team can be made up of an unlimited number of users [2]. Online conferences, or face-to-face meetings can be added to the dashboard's calendar and individual or group tasks can be added or allocated [3]. Huddle allows users to work on MS Word and Excel files online, with automated versioning and audit trails. Files can be set up with custom access (permission) levels according to the team leader's requirements. Automated emails can be customised to notify teams and team-leaders of calendar events, versioning and file changes [3]. Web conferencing and desktop sharing can be implemented via the live.huddle.net interface [4]. Huddle has provided a collaborative business solution for government, enterprise, IT, marketing, retail, manufacturing, charity and education sectors. Case studies from big and small companies attest to the benefits of using Huddle [5]. Toshiba, Nokia, UNICEF & Harvard University have enjoyed the benefits of using Huddle's collaborative capabilities and Huddle is free for registsered charities [6]. Huddle's intuitive, user friendly interface makes project collaboration easy, even for users with no prior experience in the field of project management, and its free iPhone application makes it even easier for users to contribute when they are out of the office [7]. -------------------------------- see References below
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  • meryl olait on 29 Mar 10
     
    References [1] Ninian Solutions Ltd. (2010). 'Project Management Software, Online Collaboration and Document Sharing ~ Huddle'. Retrieved March 27, 2010 from https://www.huddle.net/ [2] Smith, T. (2008). 'Review: Huddle online collaboration software - Personal Computer World'. Personal Computer World. Retrieved March 27, 2010 from http://www.pcw.co.uk/personal-computer-world/software/2228375/review-huddle-online [3] Ninian Solutions Ltd. (2010). 'Enterprise Collaboration Tools ~ Huddle'. Retrieved March 27, 2010 from http://www.huddle.net/what-is-huddle/huddle-for-enterprise/ [4] ubergizmo. (2009). 'Huddle Collaboration Tool - New Version'. Retrieved March 28, 2010 from http://www.ubergizmo.com/15/archives/2009/04/huddle_collaboration_tool_new_version.html [5] Ninian Solutions Ltd. (2010). 'Case studies ~ Press Releases ~ Huddle'. Retrieved March 28, 2010 from http://www.huddle.net/press/case-studies/ [6] Ninian Solutions Ltd. (2010). 'Huddle for Charities ~ Business Solutions ~ Huddle'. Retrieved March 29, 2010 from https://www.huddle.net/business-solutions/huddle-for-charities/ [7] Reisinger, D. (2009). 'Huddle adds collaboration features, iPhone app'. CNet News. Retrieved March 28, 2010 from http://news.cnet.com/8301-
  • anonymous on 30 Mar 10
     
    Box.net (2010) and Huddle.net (2010) seem to offer the same kind of features and all the sources seem reliable. Huddle offers a few more perks than Box.net, in that it has a dashboard with everything that needs to be done on one screen; this is vital for keeping employees in the loop and keeping productivity at its high. For a business that has multiple employees spaced out over a wide geographical rage, Huddle.net has a built in web conferencing aspect which allows everyone to view presentations as if they were all in the same room. Huddle.net offers features that are found in Box.net and Radvision's (2010) SCOPIA Desktop. Real world case studies offered by Huddle.net prove valuable when it comes time for that decision to be made on what product to use. This addresses how Huddle.net can be implemented into a running business, with minimal overhead and disruption. Both Box.net and Huddle.net allow for synchronous and asynchronous communication and collaboration. This is good for employees in different time zones or for those who are on the move. Prices of cause will vary depending on the size of the business and the services it offers. With a list of well accredited names on board, it seems Huddle will be best suited for an all-in-one online collaboration tool and is suitable for this project. References: Box.net (2010). Complete List of Features Retrieved March 30, 2010, from http://www.box.net/features/complete_list huddle.net (2010). Take the Tour Retrieved March 30, 2010, from https://www.huddle.net/take-the-tour/ radvision.com (2010). SCOPIA Desktop Video Conferencing Retrieved March 30, 2010, from http://www.radvision.com/Products/Video-Products/Desktop-Video-Communications/
  • louwnaw on 30 Mar 10
     
    Originally suggested by Meryl Olait http://groups.diigo.com/group/net-308-at-oua/content/user/merylolait on: 29/3/2010 .http://venturebeat.com/2007/11/13/huddle-another-online-collaboration-system-for-businesses/ This review is from VentureBeat; a site that covers news and profiles about innovation companies. According to this investment review in 2007, Huddle received US$4million from Eden Ventures; an investment company of "serial entrepreneurs with strong seed investment track record, creating business of lasting value." Huddle's mission statement is "to be the world's best online B2B collaboration platform" Huddle's target market is the corporate market with a impressive list of corporate customers; Boots, Panasonic, Nokia, Kerry Ingredients, Kia Motors and many more. Important features for companies will be Huddle's ability to store Microsoft Word and Excel documents as well as a online office on iPhone application , intranet, extranet, file sharing, team collaboration and project management tools even when they do not operate within the same firewall. Huddle won the Microsoft SharePoint 2010 Social Fest competition for "Leverage SharePoint into [your] existing product". http://techcrunch.com/2010/02/04/microsoft-sharepoint-socialfest/ Huddle received honourable mention in the ReadWriteWeb Top 10 International Web Products of 2009. http://www.readwriteweb.com/archives/top_10_international_web_products_of_2009.php
Anamaria R

Online Project Management Software | Copper Project - 2 views

www.copperproject.com

net308 online-collaboration

shared by Anamaria R on 15 Apr 10 - Cached
  • Anamaria R on 15 Apr 10
     
    In 2002, Element Software an Australian-based company first released Copper. It is a "web-based project management software tool used by creative teams across the globe to manage their clients, tasks, projects, contacts and files." (Prendergast, 2009) Well known companies such as Sony Pictures, Apple and Mercedes Benz USA make use of Copper in their business. Copper is a project management tool specially created and designed for creative teams, (Element Software, 2009) to allow them to collaborate all information and data related to a particular project into one central location. This is done by creating a secure online space for each project. It "offers a beautiful interface that keeps your users up to date more intuitively". (Element Software, 2009) It's available on Mac, PC or Linux platform and can be hosted on Copper's website or installed on the companies' server. Prices start from $US299 a year to over $US1999 a year. (Copper, 2010) Some of Coppers features include: (Copper, 2010) * Users can manage tasks through drag and drop timeline * Users can allocate resources * Budgets can be viewed and edited * Files can be shared by uploading via drag n' drop or multi-file upload * Invoice and quotes created * Teams are able to view the progress of the project, through feedback given on task activities * Managers are able to "review workload across the organization" ("Products", 2007) * Mangers can administer projects and can give or limit permissions on what other users can edit or add * Offers a secure online space with 128 Bit SSL * Real-time Ajax search function * Flash multi-select Gantt Charts, which allows drag n' drop * Group Calendar that allow drag n' drop
  • Anamaria R on 19 Apr 10
     
    Reference: Copper. (2010). Retrieved April 15, 2010, from http://www.copperproject.com/. Element Software Releases Copper v4.0, a New Project Management Alternative to Basecamp, Google Docs, and MS Project. (2009). Retrieved April 16, 2010, from http://www.newsguide.us/technology/internet/Element-Software-Releases-Copper-v4-0-a-New-Project-Management-Alternative-to-Basecamp-Google-Docs-and-MS-Project/ Prendergast, B. (2009). We're Hiring! Talented PHP/MySQL/CSS/AJAX Developer Wanted. Retrieved April 15, 2010, from http://www.elementsoftware.com/softwaredeveloperad Products. (2007). PM Network. 21, 80. Retrieved April 17, 2010, from Business Source Premier database.
Narelle Absolom

Diigo - 3 views

www.diigo.com

net308 social-bookmarking research

shared by Narelle Absolom on 10 Apr 10 - Cached
  • Narelle Absolom on 10 Apr 10
     
    Diigo is a social bookmarking tool that has practical research applications, for both personal and enterprise purposes. Diigo is a self-described "collaborative research platform" [1] and has been lauded as an effective research tool by a number of sources [2] [3]. Diigo allows users to bookmark and annotate links, adding tags and private commentary much like many other social bookmarking tools (e.g. Delicious). However, Diigo extends this functionality with a browser add-on that includes a highlighting tool and the ability to attach one's annotations in the form of a "sticky note" [4]. Provided the user is logged in at the time, any subsequent return to annotated pages in the future results in the presentation of those annotations. In this respect, Diigo could be a valuable knowledge management and research tool for corporate needs. Given the functionality to create and manage groups, Diigo is applicable to an enterprise that undertakes regular research and sharing of collated information [2]. Diigo has also been suggested as a useful academic collaboration tool, particularly for group work [5]. Keep up to date with Diigo developments on the Diigo blog at http://blog.diigo.com/
  • ...1 more comment...
  • Narelle Absolom on 11 Apr 10
     
    References [1] Diigo. (2010). About Diigo. Retrieved April 10, 2010, from http://www.diigo.com/about [2] Berkman, R. (2007). Social Bookmarking For Enterprise Knowledge Management. Intelligent Agent. Retrieved April 10, 2010, from http://www.ia-blog.com/2007/03/15/social-bookmarking-for-enterprise-knowledge-management/ [3] CNET staff. (2006). Get Smart: Top 10 research tools. Cnet reviews. Retrieved April 10, 2010, from http://reviews.cnet.com/4520-9239_7-6654999-1.html [4] Diigo. (2010). Diigo Toolbar. Retrieved April 10, 2010, from http://www.diigo.com/tools [5] Kittle, P., & Hicks, T. (2009). Transforming the Group Paper with Collaborative Online Writing. Pedagogy, 9(3), pp525-538. Retrieved April 10, 2010, from http://muse.jhu.edu.dbgw.lis.curtin.edu.au/journals/pedagogy/v009/9.3.kittle.html
  • Liz Barrett on 14 Apr 10
     
    While traditional methods for information gathering are still popular (i.e. physical libraries and cataloguing), today's preferred method of research however, has moved to the web with business and professional practices integrating social tagging as part of their independent information sharing and distribution [3] and is especially popular among the younger generation whose "basic assumptions about information today have changed" as they expect everything to be on the web. [1] According to Wikipedia, social book-marking (also known as 'social tagging') "is a method for Internet users to store, organise, search and manage bookmarks of web pages on the internet with the help of metadata" [2] and can be tagged "according to their own terms or definitions". [1] As this information is stored in the bookmarking cloud, it can be searched for and retrieved from any computer with access to the Internet or through a Diigo iPhone application (where you can download web pages for offline browsing). [4] For this reason, Diigo helps in overcoming the isolation felt caused by the distance barrier and breaks down communications barriers and engages interaction between management and remote project teams as well as between off-campus students and their tutors [1] and turns research into a social collaborative activity. Create personal networks consisting of people who share the same information categories through the 'MyNetwork' feature. This feature helps foster discussions around the content you are researching or are interested in. Build a knowledge-management, knowledge-sharing group or community online and enhance team collaboration with Diigo. Receive email alerts of new posts, hold threaded discussions and comment both on or off the article of interest. [4] Diigo is a free online collaboration tool and supports all major browsers such as FireFox, Internet Explorer7, Google Chrome, Opera and Safari there is no installation of softwa
  • Liz Barrett on 14 Apr 10
     
    References: [1] Redden, C. (2010). 'Social Bookmarking in Academic Libraries: Trends and Applications'. The Journal of Academic Librarianship. ScienceDirect. DOI: 10.1016/j.acalib.2010.03.004. Retrieved from URL - http://www.sciencedirect.com/science/article/B6W50-4YR8B2D-2/2/6f8737ad459312295b39c7b1a8c40b43 [2] Social Bookmarking. Wikipedia. Accessed from URL: http://en.wikipedia.org/wiki/Social_bookmarking [3] Abbas, J. et al. (2007). 'Who is tagging information?'. Proceedings of the American Society for Information Science and Technology. Vol. 44, No. 1, pp 1-4. Wiley Interscience. DOI: 10.1002/meet.1450440120. Retrieved from URL: US: http://dx.doi.org/10.1002/meet.1450440120 [4] Diigo. Accessed April 14, 2010 from URL: www.diigo.com
blue puffle

Collaboration software|online collaboration tool|online software tool | Collaber - 5 views

www.collaber.com

net308 online collaboration tool project management

shared by blue puffle on 31 Mar 10 - Cached
  • blue puffle on 11 Apr 10
     
    Collaber is a virtual office that holds user information secure on a dedicated server, working on both Intranets and Extranets. The multi-platform (such as Windows, Linux and Mac) project management software allows for communication and sharing of data in a password-protected online environment. Educational institutions can benefit by creating virtual classrooms with file sharing and live interaction utilising the attractive graphics. First-time users immediately gain an understanding of available features by viewing the short video tutorials available on every feature, further enhancing the overall perception of ease of use. A demo page is also available to work through the complete process of engaging online collaboration with Collaber [1]. Collaber' features will soon include online account management for mobiles [1]. Editors are context sensitive with wizards improving file and picture sharing. Discussions and Chat tools features a time line and instant messaging with attachments. A review by Business Hacks [4] points out the value of the quantity of services Collaber offers its users and also mention the quality of interactive visuals used to enhance the user' experience of the software. Features include [1]: * Searchable contacts with changeable status and profile * Instant messaging with file and picture sharing * Drag and drop functionality to share files and folders * Task management tools to assign tasks to members and track progress * Application tool designer * Discussions, Wiki's and polls
  • blue puffle on 11 Apr 10
     
    A review by PR-inside.com [3] of Collaber' features view the highlights as: * Web version with unified account * Multi calendar with similar functionality to Google App's Calendar * Improved HTML editor * Keyboard short cuts * Advanced alerts and support * Compatibility with web applications, especially attractive to application store developers * New filters enabling items found by tags, date, members, status and more References: [1] Collaber (2007). Retrieved April 11, 2010 from http://www.collaber.com [2] SoftSea (n.d.). 'Online Project Management'. Retrieved April 11, 2010 from http://www.softsea.com/review/Collaber.html [3] PR-inside (2007). 'Web based multi-platform collaboration software released'. Retrieved April 11, 2010 from http://www.pr-inside.com/print1414291.htm [4] BNet insight (2009). 'Collaborate in an online share workspace with Collaber'. Retrieved April 11, 2010 from http://blogs.bnet.com/businesstips/?p=3648
Duane Fogarty

10 tips for Online Collaboration by EMC - 7 views

www.emc.com/?fromGlobalSiteSelect

online-collaboration tool software management top10 tips EMC net308OUA

shared by Duane Fogarty on 06 Apr 10 - Cached
  • Duane Fogarty on 06 Apr 10
     
    "Your information is one of your most strategic assets. You can count on EMC to keep innovating ways to store, protect, optimize, and leverage information, all with the aim of contributing to your ongoing success." (Joe Tucci, Chairman, President and CEO of EMC) EMC insignia is a company that provides IT solutions, support and training to a worldwide audience. Amongst the commercial side of EMC, they also provide valuable advice on many topics that can be discussed and used to enhance small and medium business (SMB) growth. The document in focus concerns EMC's top 10 tips for online collaboration for SMB's. These 10 tips may help SMB's in selecting what kind of collaboration software is best suited to the company. The document is in PDF format and located at http://www.retrospect.com/assets/Top10_WebCollab_en.pdf . A brief interpretation of the PDF is below, for the full article refer to the link immediately above. EMC's Top 10 Tips in Brief 1. Workspaces should be simple and easy to setup and manage. Workplace setup should be a quick process with limited IT involvement. 2. Avoid collaboration software that creates multiple points within workspaces. Locating a document should not be confusing or misleading. 3. Select the software that provides tools to deliver and work on assignments in real time. "Managers must be able to assign owners, create tasks, set milestones, establish deadlines, and track the progress of tasks" [1]. 4. Avoid collaboration software that requires workspaces to have custom coding or IT development. Instead, allow for software that provides an easy design.
  • Duane Fogarty on 06 Apr 10
     
    5. Go for collaboration software that gives managers constant visibility across several projects. 6. Choose software that provides a secure way to manage external teams- including partners or suppliers. 7. Ensure the collaboration software has web-based workspaces so that geographic location and time zones do not become an issue. 8. The software must be secure and protection settings easily managed. 9. Keep in mind what level of internal workspace security is required - should permissions be at folder level or file level? Make sure the collaboration software suits the internal security levels of the business. 10. Collaborative software should be cost effective, consider company growth and tolerate a mixture of operating systems, various browser types and email clients. The strength of EMC's tips is that they can be applied to many web-based collaboration products on the market and are clearly suited towards SMB's. However, this implies that the list may not be extensive enough to relate to large firms. Overall, EMC's tips offer a starting point for what to look for when selecting collaboration software for businesses. References/Notes [1] EMC. Top Ten Tips for Web-based Collaboration in SMBs, http://www.retrospect.com/assets/Top10_WebCollab_en.pdf [accessed April 6, 2010].
Jacqui Harry

Lighthouse - Issue Tracking - 3 views

lighthouseapp.com

net308 issue-tracker CRM Lighthouse management process project

shared by Jacqui Harry on 10 Apr 10 - Cached
  • Jacqui Harry on 10 Apr 10
     
    This issue tracking software is for used for project development and allows participants to collaborate on a variety of projects, such as tracking fixes waiting for QA or urgent issues, ideally suited to software developers through a customer support application. [1] The simple user interface allows large and small groups to quickly create efficient workflows and automatically organize specific tasks by creating, assigning, tagging and resolving project issues. The insertion of milestones helps to plan features and establish release dates and agreed deadlines and the ability to share documents and images directly to tickets, so anyone within the project team can find them. As a customer relationship management tool, Lighthouse is efficient at managing a company's interactions with its clients and involves using technology to organize, automate, and synchronize business processes, which are essential within sales, marketing, customer service, and technical support by creating time-saving functionality.[2] As a case study Croogo [3] is a free, open source, content management system powered by CakePHP framework, and distributed under the MIT License. And uses lighthouse to create and reply to tickets and review the status of all projects in a simple overview that can be followed along with feeds, creating exceptional user support , as participants can create new Lighthouse tickets directly from Tender [4], Lighthouses specialized customer support service. To reduce the costs of planning and implementing software initiatives and increase the support from user base, enterprises are required to automate processes according to best practices. Using Lighthouse's email integration team members can utilize email to reply to tickets directly from inbox and as it is a web based application, it means that support can access critical information on the move, such as using the iPhone optimized interface, manage tickets through the email system, or subscribe to pro
  • Jacqui Harry on 12 Apr 10
     
    References: [1] Lighthouse http://lighthouseapp.com/ [2] Wikipedia http://en.wikipedia.org/wiki/Customer_relationship_management [3] Croogo PHP http://bakery.cakephp.org/articles/view/introducing-croogo-cms [4] Tender http://tenderapp.com/ [5]Neath, K. (2007) "Lighthouse: The bug tracker you've been looking for" retrieved on 11th April 2010 from: http://warpspire.com/tipsresources/web-publishing/lighthouse-the-bug-tracker-youve-been-looking-for/
  • Jane Power on 16 Apr 10
     
    "Communication, Collaboration, and Bugs: The Social Nature of Issue Tracking in Software Engineering" (Bertram, Voida, Greenberg, & Walker, 2010) This article, written by the Department of Computer Science, University of Calgary, is a qualitative study of a group of software development teams that make use of one or more formal issue tracking systems and examines the social aspects that reside within the software engineering and bug tracking process. They argue that an issue tracker is not just a system for tracking bugs but becomes a focal point for all stakeholders of the program including engineers, users, designers and owners. The collaborative knowledge and shared journey of tracking bugs and designing software is a social process as much as it is a design process and the tracking system should be able to facilitate and archive the exchange of information and ideas. From the study of up to 15 participants spread across 4 North American software teams they were able to articulate various real world practices for examining issue and bug tracking software. The paper enunciates the main features of an issue tracking system and what the main considerations should be when designing or implementing one. References Bertram, D., Voida, A., Greenberg, S., & Walker, R. (2010). Communication, Collaboration, and Bugs: The. Retrieved April 16, 2010, from DSpace: http://dspace.ucalgary.ca/bitstream/1880/47309/3/2009-IssueTracking.Report2009-933-12.pdf
Tracy Maurer

EBSCOhost: The Many Forms of E-Collaboration: Blogs, Wikis, Portals, Groupware, Discus... - 5 views

web.ebscohost.com.dbgw.lis.curtin.edu.au/...detail

Instant Messaging Discussion Boards collaboration online-collaboration wikis weblogs Portals Groupware e-collaboration e-mail

shared by Tracy Maurer on 05 Apr 10 - No Cached
  • Tracy Maurer on 05 Apr 10
     
    This article discusses the different types of online collaborative tools available to businesses, which could more effectively enhance their various communities of practice. However, she argues that technology should only be a supportive tool to intranet webmasters and knowledge managers, and not the driving force behind them when creating a community of collaborators. She also suggests that a company may have to tap into several forms of online collaboration to be successful. Frichter highlights three main services that online collaborative tools should offer: 1. A way to communicate 2. A mechanism to share documents 3. A means to discover other members of the community [1]. The article also discusses areas of the workflow in which online collaborative tools could help, tasks that can be helped through it, and how it can increase the efficiency and productivity of a workplace. The hierarchy of collaborative tools suggested here are: · e-mail · Mailing lists · Discussion boards · Instant Messaging · Groupware and portals · Weblogs · Wikis In conclusion, Fichter re-iterates the importance of asking key evaluation questions when determining what collaborative tools you need and what will be most effective. However, most importantly, she suggests that it is necessary to assess the culture of the workplace in order to match the needs with the tools, and it usually takes more than one tool to meet those needs. The key to this article is that it identifies several online collaborative tools, which are worth further investigation to understand their true value both individually and collectively. [1] Fichter, Darlene (2005) The many forms of e-collaboration: Blogs, wikis, portals, groupware, discussion boards, and instant messaging. Online Vol. 29 Issue 4, pp 48-50.
  • Duane Fogarty on 09 Apr 10
     
    "If you haven't put in a suite of collaboration tools, it's probably time to do so... know your workplace culture and environment... define your requirements... communication, sharing, and management" Darlene Fichter, [2]. Fichter is an IT solutions consultant working for Northern Lights Internet Solutions Ltd, which can be found at http://www.lights.ca/ [1]. Fichter provides an excellent discussion on collaborative tools and identifies newcomers to collaboration/social media in the workplace. One of the strongest aspects of the article is how Fichter proposes questions one should ask when determining what collaborative tool will function best for the firm. Fichter states the importance of knowing your environment; "What IT infrastructure is in place already that you can leverage?" [3] This is a valid question to consider; for example a small company without an IT department may need online help added to software package or a key word - 'easy' - the software must be easy to setup and manage. Another similar question to consider is finances; "are there financial and human resources available to purchase, install, and maintain an application?" [3] Fichter suggests that a firm may need to progress step by step and advance to collaboration tool extras, while in the beginning start with something small and sleek. Some web-based collaboration tools offer a free service for small business, and other offer a paid, supported subscription. "How frequently do people need to communicate? What type of communication is preferred-asynchronous-text, voice, or video?" [3] The Fichter article demonstrates the needs associated with software selection and how important it is to consider communication limitations in a collaboration product. The article is a good source as it highlights the fact that collaborative tools are diverse and can be adapted for various user needs. Fichter adapts web2.0 technology such as Wikis and blogs as possible solutions fo
  • Duane Fogarty on 09 Apr 10
     
    References/Notes [1] Northern Lights Internet Solutions Ltd, http://www.lights.ca/ [accessed April 7, 2010]. [2] Fichter, Darlene (2005). The many forms of e-collaboration: Blogs, wikis, portals, groupware, discussion boards, and instant messaging. Online Vol. 29 Issue 4, pp 48-50. [3] Fichter, Darlene (2005). The paragraphs on know your environment and define your requirements. Online Vol. 29 Issue 4, pp50.
Jill Perry

Google Docs - 8 views

www.google.com/...ServiceLogin

net308 online-collaboration SynchronousCollaboration AsynchronousCollaboration

shared by Jill Perry on 09 Apr 10 - Cached
  • Jill Perry on 09 Apr 10
     
    Google Docs is a free application provided by Google in which team members can collaborate online for free. Google Docs offers the ability to create documents, spreadsheets and presentations online. Google Docs offers you the ability to share your documents with whoever you choose and has different settings depending on your needs. You can set the file to either be viewed by other people and or edited as well. One of the advantages of an application such as Google docs is that you have no need to download or upload data. Online storage also reduces the risk of loss of data due to computer crashes. Google Docs offers a number of export options and formats which you can save your files in. Google.com states that they offer "DOC, XLS, CSV, ODS, ODT, PDF, RTF and HTML formats." Online collaboration can take place in real time so that employees can automatically follow the changes and or contribute. Murray, 2010, Describes Web 2 applications such as Google Docs as "Web 2.0 technologies can be modified, remixed, adapted, and displayed in a multitude of variations, allowing for highly customizable workflows to be developed with little effort." Dekeyser and Watson state that "We found the interface to be very usable, effective, and efficient. In addition, setting up collaboration with colleagues proved to be exceedingly simple. We suggest that Google Docs is an excellent platform for ad hoc collaboration on document creation." Overall Google docs is an excellent option for a free collaboration tool that will allow you to operate anywhere. Google is currently improving Google Docs with new features such as being able to upload any file and language translation. Google States that "We're still working to make Google Docs a better place, and we're listening closely to your suggestions".
  • ...5 more comments...
  • Jill Perry on 11 Apr 10
     
    References: Dekeyser, S., & Watson, R. (n.d.). Extending Google Docs to Collaborate on Research Papers. Google. Retrieved April 10, 2010, from http://74.125.155.132/scholar?q=cache:M0i6zuhvc7AJ:scholar.google.com/+google+docs&hl=en&as_sdt=2001 Google Docs. (n.d.). Google. Retrieved April 10, 2010, from http://www.google.com/google-d-s/whatsnew.html Google Docs Tour. (n.d.). Google. Retrieved April 10, 2010, from http://www.google.com/google-d-s/intl/en/tour1.html Murray, A. (2008). Electronic Resource Management 2.0: Using Web 2.0 Technologies As Cost-Effective Alternatives To An Electronic Resource Management System. Journal of Electronic Resources Librarianship, 20(3), 156-168. Retrieved April 9, 2010, from the Routledge Informa Ltd database.
  • debainsleyroberts on 11 Apr 10
     
    GOOGLE DOCS www.docs.google.com Google Docs is a collaborative software tool created by Google that allows users to work together collaboratively by giving them the ability to store, share and edit documents and projects over the internet (Google Docs. 2010). All users require to access Google Docs is a Google Gmail account, a computer, and an internet connection. Once accessible, users are able to commence sharing and collaborating on their project, whether that is a document, presentation, spreadsheet, drawing or form. Projects able to be created from Google Docs or uploaded from the users current files (PC World. 2010). Tasks such as project management is made easy with Google Docs (Brighthub.com. 2008) as project documents can easily be shared with other users via email invitation link with tracking of users additions and deletions to documents is made simple with the Google Docs interface. The email invitation link also allows the document owners and users to control the accessibility of the documents being collaboratively worked on. Google Docs are a valuable resource for both personal and business users due to users ability to access documents and collaborate on these documents with their peers from anywhere throughout the world as long as there is an internet connection. Users do not require any digital storage equipment such a usb drives or CD Roms etc as all Google Docs data is stored online. REFERENCES Google Docs, (2010). "Getting to know Google Docs" . Retrieved 15 April 2010, From http://docs.google.com/support/bin/answer.py?hl=en&answer=49008 PC World (2010). "Work smarter with online collaboration tools". Retrieved 10 April 2010, From http://www.pcworld.com/businesscenter/article/191048/work_smarter_with_online_collaboration_tools.html Brighthub.com (2008) Project Management with Google Docs" Retrieved 9 April 2010 from http://www.brighthub.com/internet/google/articles/17713.aspx
  • Narelle Absolom on 19 Apr 10
     
    Google Docs is a cloud service that allows users to import, export, upload and share documents, drawings, flowcharts, presentations, and spreadsheets. It is useful for both personal and corporate application, given the ability to share and collaborate freely without the need for standalone software or a requirement to carry storage devices [1]. All you need is a Google account (for example, your existing Gmail account) [2]. The service has evolved since its early days of just being for documents and spreadsheets, with some tech experts suggesting Google Docs is well placed to compete with the next version of Microsoft Office [3]. Some of the new features include better search and sharing [3] [4], and a new document editor [5]. Google Docs is great for collaborating online with team members or friends when the need arises to work on a shared file. However, it is important to note that use of cloud computing such as Google Docs does run the risk of losing control of one's information, as well as other security issues [6]. There have also been concerns over whether Google owns all content uploaded, shared and created via its services and applications. The terms and conditions suggest that while the content is yours, Google reserves the right to alter and use it as they see fit (see [7] for further discussion). Despite these possible downsides, Google Docs is proving popular in the corporate arena, with some reports demonstrating an increase in the use of Google Docs over internal networked solutions [8].
  • Narelle Absolom on 19 Apr 10
     
    References [1] Albanesius, C. (2010). Google Docs Adds Cloud Storage For Any File. PCMag.com. Retrieved April 9, 2010, from http://www.pcmag.com/article2/0,2817,2357996,00.asp [2] Jones, S. (2007). Google Docs & Spreadsheets (Beta). PC Authority. Retrieved April 9, 2010, from http://www.pcauthority.com.au/Review/71792,google-docs--spreadsheets-beta.aspx [3] Lytle, M. (2009). Google Docs gear up to take on MS Office 2010. TechRadar.com. Retrieved April 9, 2010, from http://www.techradar.com/news/internet/web/google-docs-gear-up-to-take-on-ms-office-2010-617724 [4] Bangaru, V. (2009). Pardon our Dust. The Official Google Docs Blog. Retrieved April 19, 2010, from http://googledocs.blogspot.com/2009/07/pardon-our-dust.html [5] Belomestnykh, O. (2010). A rebuilt, more real time Google documents. The Official Google Docs Blog. Retrieved April 19, 2010, from http://googledocs.blogspot.com/2010/04/rebuilt-more-real-time-google-documents.html [6] Brodkin, J. (2008). Gartner: Seven cloud-computing security risks. InfoWorld. Retrieved April 19, 2010, from http://www.infoworld.com/d/security-central/gartner-seven-cloud-computing-security-risks-853 [7] Absolom, N. (2009). Google Terms of Service Explained! Retrieved April 19, 2010,
  • Narelle Absolom on 19 Apr 10
     
    [8] Achohido, B. (2009). Microsoft Prepares Office Web Apps, But Popularity of Google Docs Loom. Inside Tech. Retrieved April 19, 2010, from http://insidetech.monster.com/news/articles/6001-microsoft-prepares-office-web-apps-but-popularity-of-google-docs-loom-
  • Christopher Clarke on 23 Apr 10
     
    Commentary on specific collaborator features of Google Docs Google Docs is a great document editor and word processor alternative to Microsoft Word which makes collaboration on a document easy. Before the introduction of Google Docs, you were required to send documents around via email, hover over your colleagues back or ensure that only one of you were editing the document at a time and still require a method to ensure the document is going in the direction desired. Then Google Docs introduced the ability to have more than one person edit a single online document in much the same way as a wiki. You would edit, save, refresh, see and take into account your partners' edits who would then repeat the same process. Recently Google Docs has adopted a feature from another Google product, Wave, something that had been present in the Docs spreadsheet application for a while but absent from Google Docs Document, Presentation and Drawing. Google Docs introduced real time collaborative editing (Rochelle, 2010). Real time collaborative editing allows two or more people to work on a single document simultaneously and instantly see the changes each other is making (Rochelle, 2010). To aid this Google Docs integrates a chat feature (Rochelle, 2010) and comments. Chat allows real time communication outside the document but in the same window maintaining focus. Comments allow commentary on specific parts of a document to be made. Useful when you want to suggest a change but are not entirely sure or you dislike the change your colleague has just made. Unlike chat, the contents of comments stay put between edits, allowing notes be to left for when another person is editing the document.
  • Christopher Clarke on 23 Apr 10
     
    Google Docs also integrates version tracking for documents allowing you to see which changes were made by who and when (Ross, 2009). The ability also exists to revert to previous revisions of a document (Google, 2010) in case you make a mistake or a decision does not pan out. These revisions are created during auto-save and when you specifically save (automatic on exit of a document). Google. (2010). Tools: Revision history. Retrieved April 21, 2010, from Google Docs Help: http://docs.google.com/support/bin/answer.py?hl=en&answer=92199 Gralla, P. (2010, April 22). Google Docs better; ready to take on Office? Retrieved April 22, 2010, from BusinessWeek: http://www.businessweek.com/idg/2010-04-22/google-docs-better-ready-to-take-on-office-.html Rochelle, J. (2010, April 12). A new Google Docs. Retrieved April 20, 2010, from Google Docs Blog: http://googledocs.blogspot.com/2010/04/new-google-docs.html Ross, G. (2009, August 10). Google Docs Review. Retrieved April 20, 2010, from Notebook Review: http://www.notebookreview.com/default.asp?newsID=5281&review=google+docs+review
Liz Power

Sugar CRM - Open Source Customer Relationship Management - 3 views

www.sugarcrm.com/

online-collaboration online management tool software crm

shared by Liz Power on 06 Apr 10 - Cached
  • Liz Power on 06 Apr 10
     
    SugarCRM is an open source database management system. It is important to be able to manage customer databases without having to collate numerous spreadsheets of customer information. With SugarCRM it simplifies being able to organize and track people, companies and sales opportunities [1]. Another advantage of SugarCRM is the ability to measure and report customer information across your company [2]. SugarCRM Community Edition is a free application and it is open source so the software can be altered to suit the users' needs. Not all companies have the same requirements when it comes to implementing a CRM, so the advantage of using SugarCRM is it gives users the flexibility to modify the source code [3]. To gain greater benefits of SugarCRM there is a professional edition for US$360 per licence or the Sugar Enterprise Edition for US$600 per licence [4]. A CRM solution will focus on automating and improving current processes and practices mainly supporting sales, marketing, customer service and support as Gupta & Shukla (2002) attest [5]. Implementing a CRM can be a risky business according to Bohling, et al (2006) [6]. Depending on the size of the organization and the current CRM system in operation, if any, implementing a CRM requires plenty of planning and preparation. Also, once a system is up and running, it is important to evaluate the success of the CRM and continue to refine and develop the CRM. References [1] Organise & Share Customer Information. Retrieved 12 April 2010 from http://www.sugarcrm.com/crm/resources/crm-new [2] Measure & Report Across your Company. Retrieved 12 April 2010 from http://www.sugarcrm.com/crm/resources/crm-advanced [3] Open Source CRM. Retrieved 12 April 2010 from http://www.sugarforge.org/content/open-source/ [4] Sugar Editions. Retrieved 12 April 2010 from http://www.sugarcrm.com/crm/products/editions.html [5] Gupta, M.P., and Shukla, S. (2002). Global Business Review 2002; 3; 99. Learnings from Customer Relationship
  • Joanne Sinadinovic on 14 Apr 10
     
    In comparing SugarCRm to another similar product - 'TigerCRM', these are the results:
    SugarCRM Advantages " Sugar Suite is an excellent choice due to its advanced features, and is convenient to organizations from all sizes and industries. The installation of SugarCRM, as well as the installation of additional modules and language packs is quite easy and trouble-free, and the admin area offers a great variety of options and tools." [1]
    SugarCRM Disadvantages "While providing more capabilities and reliability, Sugar Suite loads slower than vTiger CRM and is not so easy to use. Problems may also arise if a user doesn't lock the Installation after finishing it. Contrary to vTiger CRM, some of its add-ons are not free for installing and should be ordered additionally. Another disadvantage of SugarCRM is the very resource-consuming upgrade process. A SugarCRM upgrade can rarely be completed successfully on a shared server because the upgrade times out." [1]
    But the latest release of version 6, raves about the following:
    "SugarCRM has completely re-written a new user interface that places a premium on speed, simplicity, and interoperability with other web applications and mobile devices. Larry Augustin, CEO of SugarCRM, said "Sugar 6 delivers a look, feel and user experience that consumers of popular social networking and other collaboration tools will appreciate." [2]
    "SugarCRM has also moved its mobile application to Appcelerator Titanium so it could have one version of its application run on Apple, Google's Android, BlackBerry, Palm, and other devices without the need for their engineers to build completely different versions. " [2] References: [1] SiteGround, http://www.siteground.com/sugarcrm_vtiger.htm [accessed April 14, 2010]. [2] SugarCRM announces release of ver
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