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Liz Power

Traction - EDM tool, relationship marketing platform - 3 views

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    Traction is a relationship marketing tool which organizations can use to manage and keep in contact with customers and prospects. It can build brand awareness and makes it easy to control multiple campaigns [1]. Traction can be synchronized to an existing database to better manage and effectively target customers. It manages email, mobile phones, direct mail and web campaigns in a single platform. Other features of Traction are competitions, promotions, customer surveys and event management [1]. There is also a reporting tool which provides valuable feedback and insights into consumer behaviour. It is important to capture and build your database however it is just as important to gain customer insight and be able to profile customers and communicate successfully. You can continually learn about your customers and prospects and enrich your profile data with each campaign, enabling you to communicate more effectively via any channel [1]. With so much competition it is important to know your customer's needs and to be able to gain customer loyalty to keep them coming back. The value of repeat customers cannot be underestimated when they spend 33% more than new customers and referrals amongst repeat customers are 107% greater than non customers [2]. Relationship marketing will play a big part in understanding your customer visitors, segmentation of customer behaviour and creating content to specifically target your customers are ways in which can add value to organizations [3]. References [1] Traction (2009). Traction - building meaningful customer relationships. Retrieved 11 April 2010 from http://www.traction.com.au/About/Overview.aspx [2] Lake, L. (n.d.). Customer Relationships are key to your marketing strategy. Retrieved 11 April 2010 from http
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    Traction - Relationship Marketing Platform With branding an essential element in the success of product development through multi-channel marketing, Traction is well positioned to enhance a companies marketing approach by assisting in the management of all marketing channels. Traction is an online relationship-marketing platform that can manage the use of email, mobile marketing, web campaigns and mail marketing to assist in building a products profile through an effective use of available data [1]. It can also provide a means for customer interaction, and information gathering, within the company. The following features are included in Traction: · Email - Traction can build, manage, personalise, preview, and send emails. · Mobile campaigns -Traction can set-up, manage, run, track, trigger and create mobile campaign reports. · Direct mail - Because Traction integrates both digital mail and direct mail data, direct mail campaigns can be more accurate in their targeting. · Website Integration - Traction can be seamlessly integrated into any existing web presence. · Analysis - Michael Valos suggests that multi-channel marketing is on the rise, however, its complexities are evident and an analysis of each area of the data is important to the overall success of it [2]. Traction is well positioned to offer cross channel data analysis. · Surveys and Polls - Offers customer interaction and facilitates customer information updates. Traction boasts a long list of current clients who have tailored their platform around their marketing needs - Adobe, Audi, Cadbury, Dove, Guthy Renker, Sunsilk etc. Adobe, in an attempt to expand their user base and enhance their branding, created an online event called 'The Adobe Online Creative Festival', which included mobile, digital and interactive marketing [3]. This event brought together up to 5,000 tech savvy and creative participants who were able to engage through the online festival and position t
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    References: [1] Traction (2009) What is Traction. Retrieved on 15th April 2010 from http://www.traction.com.au/home.aspx [2] Valos, Michael (2008) A qualitative study of multi-channel marketing performance measurement issues. Journal of Database Marketing & Customer Strategy Management V15, 239 - 248. [3] Traction (2009) Adobe Online Creative Festival. Retrieved on 16th April 2010 from http://www.traction.com.au/Proof/CaseStudies/Adobe.aspx
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    Traction is a tool designed to manage customer relationships and interactions, and develop stronger marketing campaigns and brand awareness [1]. It has a wide variety of features to leverage customer data into these purposes. Traction has been around since 2001 and continuous development occurs [2]. It is accommodating in offering different versions dependent on your needs. The Enterprise version is fully featured and scalable, whereas the Lite version is suitable for smaller, less complicated marketing solutions. Organisations can also contact Traction direct for a custom solution [2]. Inbound and outgoing customer interactions can be delivered via a range of mediums including email, SMS, and XML [3], providing flexibility of content requirements and interoperability between organisation and client base. Whilst locating reviews on the system proved rather difficult, the Traction homepage professes to a very strong customer base, including a number of extremely well known companies and brands [4]. This in itself suggests stability and a proven product.
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    References [1] Traction. (2010). Overview. Retrieved April 21, 2010, from http://www.traction.com.au/About/Overview.aspx [2] Ouvrir. (2010). Traction Platform. Retrieved April 12, 2010, from http://www.ouvrir.com.au/traction_platform.html * [3] Schaffer, S. (2006). Traction Offers Complete Marketing Platform. The Pondering Primate. Retrieved April 12, 2010, from http://theponderingprimate.blogspot.com/2006/04/traction-offers-complete-marketing.html [4] Traction. (2010). Homepage. Retrieved April 12, 2010, from http://www.tractionplatform.com/home.aspx * This site appears to be a reseller or affiliate of Traction, so bear this in mind when reading its material.
Tracy Maurer

activeCollab - Project Management and Collaboration Tool - 7 views

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    ActiveCollab is a server side project management tool, which allows for collaborative work between the team, clients and contractors [1]. The software is suitable for use by a group of three or more people. Travis King describes the learning curve as fairly simple, with short descriptions on what each element does and it has a straightforward set-up system for users [2]. Main features: · Project milestones · Discussions · File sharing · Joint calendars · Time tracking · Forums Other features: · Export calendars to Outlook, iCal, or Google Calendar. · Can work from Blackberry, iPhone, or other XHTML enabled mobile device. · Client login to milestones and discussions. · Available through your own server - PHP5.0 or higher · Outright purchase, no ongoing monthly fees · Customise look · Multi-lingual Multiple projects can be created and run concurrently, and with the project milestone application, tasks within each milestone can be set in place for completion before moving on to the next milestone. Management and invoicing are seamless when sharing data, creating time logs and tasks, which are all located under the one application. Billing and payments are tracked through the time reports. This data can also be used to refine and analyse each project. The evolution of files can be tracked through time log categorising. Clients, teams and contractors can all contribute to the files without losing any relevant information, thus assisting in the streamlining of sharing, commenting and organising. Email integration also allows for notification to all collaborators regarding new projects and tasks, or upgrades on file versions. Plugins and extensions are easily integrated and customisation of the interface is simple with full source code being made available for complete customisation. This is significant for security reasons alone.
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    [1] activeCollab (2010) Project Management Software. Retrieved on 30th March 2010 from http://www.activecollab.com/#about [2] King, Travis (2009) Product Review: activeCollab. Retrieved on 1st April, 2010 from http://freelanceswitch.com/general/product-review-activecollab/
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    activeCollab is a project management & collaboration tool that can be set up on a client's server, and accessed from the local network [1]. activeCollab written in PHP, is a complete suite of applications providing invoicing, mail, file sharing, drag and drop task management, time tracking and the ability to set customised roles and permissions for users [1]. activeCollab's wide range of applications are extendible and customisable with import and export functions for updates and reports [1]. 'The Web Squeeze' gives activeCollab a score of 4.5 out of 5 and says, 'It is a true lifesaver to a busy designer who needs a good management tool.' [3]. activeCollab started life as a free open source project but in 2006 it re-emerged as a fee based product [3]. Corporate and small business licences are attractively priced [1]. Similar products include Basecamp [4], Teambox [5] and Projectmanager.com [6]. Basecamp offers the same application functionality for the high-end of the market with their own server and storage solution at substantially higher fees [4]. Teambox is an open source product built with Ruby on Rails but it does not appear to have an active nor a strong support base [5]. Projectmanager.com has an attractive dashboard interface and like Basecamp its online provisioning & storage is reflected in their higher subscription fees [6]. 'The Web Squeeze' review and the '5thirtyone' review recommend the activeCollab as a relevant, useful project management & collaboration tool for providing good value to clients who can install their product on a reliable server [2][7]. ------------- see References below
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    References [1] A51 d.o.o. (n.d.). 'activeCollab - Project Management and Collaboration Tool'. Retrieved April 5, 2010 from http://www.activecollab.com/ [2] Haug, J. (2008). 'ActiveCollab Review'. The Web Squeeze. Retrieved April 5, 2010 from http://www.thewebsqueeze.com/product-and-software-reviews/activecollab-review.html [3] A51 d.o.o. (2008). 'About A51'. Retrieved April 5, 2010 from http://www.a51dev.com/about [4] 37signals. (2010). 'Project management, collaboration, and task software: Basecamp'. Retrieved April 6, 2010 from http://basecamphq.com/ [5] Teambox. (n.d.). 'Teambox | Project collaboration'. Retrieved April 6, 2010 from http://www.teambox.com/ [6] Project Manager Online Ltd. (2010). 'Project Management Software Online: Project Manager.com'. Retrieved April 6, 2010 from http://projectmanager.com/ [7] Punsalan, D. (20060. 'activeCollab project management'. 5ThirtyOne. Retrieved April 6, 2010 from http://5thirtyone.com/archives/467
Liz Power

Delicious - social bookmarking tool utilized to share web pages from a central location - 2 views

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    Most internet users have a list of favourite websites they visit regularly and depending on what browser you use they are known as "bookmarks" or "favourites". Bookmarks can end up being a long list of unorganized information and can be frustrating if not kept updated and maintained. Also if you use more than one computer it can be difficult to keep track and ensure bookmarks are current. Delicious is a tool which alleviates these problems. Delicious enables "users to tag, save, manage and share web pages from a centralized source" [1]. Not only are you able to share your bookmarks with your friends but you also have access to the most current information on the web. You can look at the most popular tags discussing the information you are interested in. There is also a space to leave a comment or description of the site. As Stolley suggests, Delicious allows users to build a network of users who are interested in the same topics and from a workplace perspective everyone in a work environment can access the same valuable information [2]. Delicious is about sharing information and with so much information publicly available on the web today it makes it easier to have other people find the information you require. As with any tool it is important to be organized and tag relevant websites appropriately otherwise it loses its value and it can become useless for other users. To get the most out of Delicious you need to build a network of friends who have similar interests. References [1] Delicious. Retrieved 11 April 2010 from http://delicious.com/help/about [2] Stolley, K. (2009). Integration Social Media Into Existing Work Environments: The case of Delicious. Journal of Business and Technical Communication 2009; 23; 350. Retrieved 11 April 2010 from http://jbt.sagepub.com.dbgw.lis.curtin.edu.au/cgi/reprint/23/3/350.pdf
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    DELICIOUS BOOKMARKS www.delicious.com Delicious Bookmarks is a free to join online bookmarking and collaboration tool that enables users to bookmark, tag and make notes with references on their favourite websites, articles and resources for a specific aim or project for either personal or public use. Locating a specific web resource for use at a later date is made easier as this bookmarking tool has a simple interface for inputting information. Delicious bookmarks also has a search feature allowing users to delve into the website for bookmarks relating for a specific area of interest (Delicious. 2010). Using Delicious bookmarks can assist users in time management ensuring that they are able to access and share with their peers popular websites and links relevant to their project, whether that project is for personal or business use or for academic research. When working collaboratively on a project such as a team researching a topic, by using the Delicious bookmarking tool users are able to save important bookmarks and tags allowing the groups user to contribute web resource links to the tag and thus making it easier to share references. Users also have the ability to tag bookmarks and collaboratively come up with a list of items which reflect each tag. Delicious has a number of free tools available to make collaboration easier such as browser extensions the major internet browsers, badges and tagrolls/linkrolls for blogs and websites [2]. Delicious has a very active community for developers of third party tools [3] with the majority being free and available as open source to use. Delicious has active community forum for developers to discuss programming and development. REFERENCES [1] Delicious (2010). "Delicious Search". Retrieved 3 April 2010 from http://delicious.com/search [2] Delicious (2010). "Delicious Tools". Retrieved 3 April 2010 from http://delicious.com/help/tools [3] Delicious (2010). "Delicious Third Party Tools". Retrieved 3 April
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    Del.icio.us is a social bookmarking manger website, which allows individuals to save, tag, manage and share their collection of bookmarks with others. (About , n.d.) The website is a database of bookmarks, creating a collaboration of users bookmarked websites. Its "a growing source of human generated content." (Kolay & Dasdan, 2009) Previously to save a website URL, users would bookmark them in their web browser located on one computer. With no order, URL's would be hard to find. Now Del.icio.us allows users to bookmark their URL's in an organised online space, on any computer with an Internet connection. Introduced in 2003, (Millien, Feinberg & Kerr, 2005) this free website, allows anyone to register and create an account. Once registered, Del.icio.us buttons are installed and appear on the web browser. (LeFever, 2009) These buttons assist in making bookmarking quick and easy. When bookmarking a site, a users clicks on the Del.icio.us tag button, which allows the users to add tags and keywords. (LeFever, 2009) These are words that are related to the website and help searching for the webpage at a later date. By using tags, it allows users to search by tag or keyword, narrowing search results and saving time. Del.icio.us creates a network, with constant updates of new and interesting bookmarks being added to the website. (LeFever, 2009) Bookmarks are made public so anyone can search the Del.icio.us website by tag or keyword and a list of websites collaborated from registered users are displayed. This creates greater search results.
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    Reference: About. (n.d.). Retrieved April 18, 2010, from http://delicious.com/help/about Kolay, S. & Dasdan, A. (2009). The Value of Socially Tagged URLs for a Search Engine. International World Wide Web Conference. April, 1203-1204. Retrieved April 18, 2010, from ACM Database. LeFever, L. (2009). Social Bookmarking in Plain English, for the rest of us. Retrieved April 18, 2010, from http://www.youtube.com/watch?v=HeBmvDpVbWc Millen, D., Feinberg, J. & Kerr, B. (2005). Social Bookmarking in the Enterprise. Queue, 3, 28-35. Retrieved April 18, 2010, from ACM Database.
Jacqui Harry

Mind Meister - Collaborative Mind Mapping Software - 7 views

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    Online collaboration requires unique group dynamic solutions, the lack of physical presence and asynchronous communication involved can create chains of emails and long lists of data that require constant analysis. The MindMeister software works like a digital whiteboard that can be manipulated by multiple users and instantly updated to reflect changes.[1] Mind mapping allows individuals to communicate to the overall objectives of the group, in a non delegate manner. Mind mapping is a very powerful methodology for structuring your own ideas but also within workshops it can be a strong tool for both learners and trainers. [2] diagrammatically communicating words, ideas and images into group visual thinking. The software has a creative and simple graphical user interface can create a hierarchical structure that can be linked and rearranged around a central theme, intuitively arranging the brainstormed concepts and ideas into groupings and assists targeting and distinguishing goals and objectives. The non-linear format allows for the creative progression of ideas with a simple history timeline to keep project teams updated on latest changes to the map, changes can be sorted by individual contributions to see how a team reached an idea and the ability to link and share ideas in real-time facilitates multi-user planning, brainstorming and project management sessions, removing obstacles of geography and time. The iPhone applications and browser extensions incorporate this creative software into standard business practice and the open source software is REST-based API allowing for simple integration into other applications and the 256 bit data encryption means that data is secure.
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    The MindMeister online collaborative tool creates a diagram with a central focal point from which ideas, words, concepts and tasks emanate in various directions [1]. MindMeister can be used to create SWOT analyses, project or assignment planning, business meetings, note taking, interactive presentations, or any idea that comes to mind [1]. Similar products include Creately [2], Mindjet Catalyst [3], and CoMapping [4] each offering varying degrees of use and accessibility. Creately can make a variety of designs, including wire-frames, interactive site-maps, sequence diagrams, network plans, SWOT Analyses, flowcharts and value stream maps that can double as mind maps [2]. Mindjet Catalyst is a dedicated mind-map tool that offers co-editing capabilities like MindMeister's, but it is a paid, subscription-based product that offers a limited, free 30-day trial [3]. CoMapping is an impressive mind-mapping tool however it does not offer co-editing options on it's free trial and its group pricing might be excessive for a small organisation [5]. Ultimately, MindMeister is one of the easiest products of these to use and collaborate on a project with others. MindMeister has been a useful collaboration tool to aid in the development of this NET308 team's organisation of the review information contained here on Diigo [6]. For the purposes of organising a large amount of information and tasks from a variety of users, MindMeister has proven itself as being a valuable and reliable asset for members of this NET308 Diigo group [7]. ------------------------ see References below
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    References [1] MeisterLabs. (2010). 'Online Mind Mapping and Brainstorming - MindMeister'. Retrieved April 3, 2010 from http://www.mindmeister.com/content/product [2] Cinergix Pty Ltd. (2009). 'Creately Online Diagramming & Design'. Retrieved April 3, 2010 from http://creately.com/ [3] Mindjet. (2010). 'Mindjet Catalyst'. Retrieved April 3, 2010 from http://www.mindjet.com/products/mindjet-catalyst/overview [4] Comapping.com. (n.d.) 'Comapping Map out your work. Map out your life'. Retrieved April 3, 2010 from http://comapping.com/ [5] Comapping.com. (n.d.) 'Editions & Pricing'. Retrieved April 3, 2010 from http://www.comapping.com/pricing.html [6] Net 308 Group from Open Universities Australia. (2010). 'Best content in Net 308 at OUA | Diigo - Groups'. Retrieved April 16, 2010 from http://groups.diigo.com/group/net-308-at-oua [7] MindMeister. (2010). 'MindMeister'. Retrieved April 3, 2010 from http://www.mindmeister.com/46254289/online-collaboration
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    References: [1] MindMeister available from http://www.mindmeister.com/ [2] Top 100 Tools, Centre for Learning & Performance Technologies available from: http://www.c4lpt.co.uk/Top100Tools/mindmeister.html/ [3] Programmable Web available from http://www.programmableweb.com/api/mindmeister/
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    Mind maps are useful in the generation of ideas particularly in a group situtation. For a mind map, a main idea is taken and starts in the centre of the page. Key words and images are worked outwards in different directions. All words and ideas have many other ideas and concepts [1]. A Mind Map is "the Swiss Army Knife of the Brain" [3] which helps to improve your learning and thinking skills by prompting the brain with cues to help it work the left and right side of the brain [3]. A mind map helps organise information and rather than completing it on paper an online version such as MindMeister can be used for group collaboration [2]. Mind maps can be created in real time and viewed as changes are made [2]. Mind maps can be used in an organisation to plan meetings, know more about your competition, plan accounts and plan projects [2]. With MindMeister, mind maps can be worked on off-line and synchronised with your account once you are back so you can work anywhere that doesn't have an internet connection [2]. Mind Maps are private by default but can be made public if you choose so that you can share maps with people within your organisation or all over the world. All changes to the maps are recorded in a history so that you can see who did what and when [2]. [1] Creativity Web (2007). Mind Maps. Retrieved 19 April, 2010, from http://members.optusnet.com.au/charles57/Creative/Mindmap/ [2] MeisterLabs (2010). MindMeister. Retrieved 19 April, 2010, from http://www.mindmeister.com/ [3] Buzan (2009). Maxamise the Power of Your Brain. Retrieved 19 April, 2010, from http://www.buzan.com.au/learning/mind_mapping.html
Vivien Rayner

Project management, collaboration, and task software: Basecamp - 6 views

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    When pulling people together to work on a collaborative project, project management is essential. Basecamp is a popular web based, project management software application. It offers * dashboard (to control projects) * to do lists, * message boards, * file sharing, (files are actually stored on your server) * tracking milestones and * project tracking. Basecamp is used to manage teams and projects allowing you to set milestones, todos, comments, file uploads and messages. You can also organize your business in companies and invite different people for different companies. [1] [2] It works with Internet Explorer 7 or 8, Firefox 3 and higher, Safari 4, and Chrome 4 browsers.[2] Users report finding Basecamp very effective in managing projects, posessing an elegant user interface, and easy to use. [5] [6] 37Signals offer a 30 day free download to try and then you sign up for one of four available plans ranging in price from $24/month for a basic, 15 project, 5GB limit to a $149/month, unlimited projects, 75GB limit. All plans allow an unlimited number of users and you subscribe on a month by month basis with no minimum term. [3] Basecamp works with a variety of iPhone apps, third-party billing/invoicing tools, mock-up review software, time tracking tools, widgets and using Basecamp API you can create your own extras and add-ons. [4]
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    [1]37Signals. (2010). Basecamp. Audio, video, and screenshot tour. Retrieved 30 March 2010, from http://basecamphq.com/tour [2]37Signals. (2010). Basecamp. The Better Way To Get Projects Done. Retrieved 30 March 2010, from http://basecamphq.com/ [3]37Signals. (2010). Basecamp.Plans and Pricing. Retrieved 30 March, 2010, from http://basecamphq.com/signup [4] Caplan, e. (2007). Small Is Essential. Time.com. Retrieved from http://www.time.com/time/magazine/article/0,9171,1622565,00.html [5] Mathews, M. (2010,). Basecamp Review: Is Basecamp Right for You? RankReviews.com. Retrieved 30 March ,2010 from http://rankreviews.com/project-management/basecamp-review [6] Viticci, F., & Fink, C. (2010,). Basecamp and Backpack, Quintessential Business Tools - As Seen from Web, Mac and iPhone.MacStories. Retrieved 18 March, 2010 from http://www.macstories.net/reviews/basecamp-and-backpack-overview/
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    Project managers understand the importance of communicating effectively with both their team and clients in order to bring a project in on time and within budget. One solution is to have a central communications centre that is accessible to everyone involved in the project and easy to use. Basecamp project management software offers an easy online solution for tracking and organising all aspects of a project from start to finish. Organising and monitoring all phases of a project online can be easier to accomplish using Basecamp's internal dashboard. The dashboard facility centralises communication by maintaining task lists and a common message board to keep the project running smoothly. Files can be uploaded for sharing and review by other team members and clients can be kept up-to-date on the progress of their project. Within one central location, tasks and resources can be assigned to team members and project milestones can be set and monitored. (Reynolds, 2009) Basecamp offers a 30-day free trial, so potential customers can evaluate their needs and decide whether or not Basecamp is adequate for their online project management tasks. There are a multitude of third party plug-ins of extras and add-on tools built around Basecamp, that allow users to tailor their system to suit their own specific needs and to assist with more advanced functionality and security (basecamphq, 2010) - such as the file backup and archiving for Basecamp products that is available at http://www.centripetalsoftware.com/.
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    References Basecamp extras and integrations via the API. (2010). Project management, collaboration, and task software: Basecamp. Retrieved April 7, 2010, from http://basecamphq.com/extras Online Data Retrievel, Basecamp Backup - Centripetal Software. (2010). Online Data Retrievel, Basecamp Backup - Centripetal Software. Retrieved April 7, 2010, from http://www.centripetalsoftware.com/ Reynolds, D. (2009, December 18). Basecamp Software – A Review of the Online Project Management Software. Find Health, Education, Science & Technology Articles, Reviews, How-To and Tech Tips At Bright Hub - Apply To Be A Writer Today! Retrieved April 7, 2010, from http://www.brighthub.com/office/project-management/articles/1726.aspx
Christopher Clarke

GoToMeeting - 7 views

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    GoToMeeting is a service from Citrix that facilitates online meetings between multiple people. The service not only allows for audio chat, but also desktop/screen and file sharing (Citrix, 2010). The service supports up to 15 concurrent users in a single meeting. Similar services are available for larger presentations in the form of GoToWebinar and GoToTraining allowing for 100-1000 and 25-200 users respectively depending on the level of service subscribed. At the conclusion of a meeting, GoToMeeting offers the ability to see who attended the meeting and who did not. To protect the security of its subscribers, GoToMeeting and Citrix's other GoTo products use 128-bit AES (Advanced Encryption Standard) end-to-end encryption (Citrix, 2010). This ensures that all communication is only seen by the intended recipients. AES encryption is a proven encryption algorithm and the cipher approved by the NSA (an American intelligence agency) for storing information up to the SECRET level (and TOP SECRET if a 192-bit or 256-bit key is used) (CNSS Secretariat, 2003). GoToMeeting has several competitors. The main competitors appear to be Cisco WebEx and Microsoft SharedView (successor to NetMeeting). However, competition also exists with combinations of free tools that fill the same need once combined. For example, Skype coupled with TeamViewer could be used to accomplish much the same task although not nearly as easy to use in the screen sharing combined with audio conferencing aspect. Citrix. (2010). Features. Retrieved April 12, 2010, from GoToMeeting: http://www.gotomeeting.com/fec/online_collaboration Citrix. (2010). Security & Reliability. Retrieved April 13, 2010, from GoToMeeting: http://www.gotomeeting.com/fec/secure_web_conferencing CNSS Secretariat. (2003,
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    GotoMeeting is a tool which delivers online meetings and webinars. Viewers can watch from anywhere as long as they have access to a computer with internet. There are both meetings and webinars which both provide meeting organizers with the ability to share applications or documents in real time [1]. There is also the ability to record meetings and/or webinars for viewers to watch at their own leisure. GotoMeeting software is for small groups who can all contribute to the meeting as if they were in the one room. Users can either dial in or use voip depending on their requirements. GotoWebinar is ideal for one presenter interacting with up to 1,000 people at one time. The attendees are able to communicate with the presenter via instant chat messages. It is also possible to engage the users by running polls, having a Q&A session at the end of the webinar. There are a few competitors in this market with Webex being a major competitor. Most of the applications are similar with a few variables depending on the price. One thing that gives GoToMeeting the edge is the price at approx $500 per month for unlimited webinars for up to 1,000 attendees [2]. In comparing GotoMeeting and Wimba's Live Classroom (another competitor in the market), Flatley (2006)[3] favoured GoToMeeting as the "easiest to use" with students catching on quickly with no guidance. In keeping up with current trends, Citrix have announced its GoToMeeting App for iPad which is available in the App Store [4]. This makes GotoMeeting more accessible which creates a more productive work environment. References [1] GoToWebinar: Features. Retrieved 14 April 2010 from http://www.gotomeeting.com/fec/webinar/internet_conference [2] Flat-Rate Pricing. Retrieved 14 April 2010 from http://www.gotomeeting.com/fec/webinar/gotowebinar_pricing [3] Flatley, M., E. (2007). Teaching the Virtual Presentation. Business Communication Quarterly 2007; 70; 301. Retrieved 14 April 2010 from http://bcq.sagepub.com.dbg
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    GoToMeeting is a "popular online meeting application" (Ramachandran & Beeram, 2009) that is used to "collaborate online, give presentations and for online training." (Ramachandran & Beeram, 2009) This easy-to-use application allows collaborating with anyone, anywhere, saving businesses time and money particularly with traveling expenses. (Business Wire, 2009) GoToMeeting is used by small and large businesses; with the ability to "host an online meeting with up to 15 people". (Online Meetings, 2010) For $US49 a month and an Internet connection, it can be operated on Mac or PC, and now on the iPad. An App for the iPad was created, due to the "need for more mobility in our work styles." (Citrix Online, 2010) This creates more opportunity to collaborate remotely, without the need to be in the office. Online meetings can begin with a simple click of a button. Members can be invited to join by phone or a link in an email or instant message. (How It Works, 2010) Members can join quickly and start collaborating, using their computers microphone and speakers or by calling in via telephone. (Ramachandran & Beeram, 2009) Some feature of GoToMeeting are listed below: * Display presenters screen - The presenters screen is shown, displaying the desktop, an application or document. The presenter can change the screen shown to view another members screen. This helps members visualize. * Drawing tools - encouraging interactive collaboration. Highlighting and drawing using the pen, highlighter, arrow or spotlight tool * Record Meetings - meeting can be reviewed at a later date. Recording can be posted on the company website for other employees to listen to. * Mouse and keyboard controls - can be given to other members in the meeting, allowing members to collaborate.
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    * Security features - Creating a safe and secure environment. "SSL-encrypted Web site, End-to-end 128-bit AES encryption, Automatic inactivity time-out" (Security & Reliability, 2010) GoToMeeting is a quick and simple meeting tool that is effective for small and large businesses and allows employees to collaborate with each other on a daily basis. Reference: Business Wire. (2009). Retrieved April 17, 2010, from http://www.gotomeeting.com/fec/images/pdf/caseStudies/GoToMeeting_GoToWebinar_cs_Business_Wire.pdf Citrix Online Launches GoToMeeting App for iPad. (2010). Retrieved April 17, 2010, from http://www.citrixonline.com/pr/pressRelease.tmpl?FileID=040210& SourceTemplate=expertcity%2Fpr%2FpressReleases.tmpl How It Works. (2010). Retrieved April 16, 2010, from http://www.gotomeeting.com/fec/web_meeting Online Meetings Made Easy. (2010). Retrieved April 16, 2010, from http://www.gotomeeting.com/fec/online_meeting Ramachandran, K. & Beeram, S. (2009). Supporting Enterprise-Grade Audio Conferencing on the Internet. Lecture Notes In Computer Science, 5448(2009), 143-152. Retrieved April 16, from SpringerLink database. Security & Reliability. (2010). Retrieved April 16, 2010, from http://www.gotomeeting.com/fec/secure_web_conferencing
Elaine McDonald

Comindwork - 8 views

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    Comindwork software is a versatile online project management and implementation tool that allows organisations to record, maintain and share project information from a single location. It is fully customisable and integrates all of the features and capabilities necessary to manage and execute diverse project tasks, such as schedules, milestones, Gantt charts and project risks along with the management of tasks and issues. Comindwork's Project and Team Dashboards support effective communication through its collaboration and blog facility, regular Email Notifications and RSS, [2] Twitter integration ( http://twitter.com/comindwork ) plus comprehensive reporting and chart display for visualisation of a project's status.[1] Assistance for project managers is provided by the centralised storage that stores all the project artefacts in an organised way, making an overview available at any time. It is easy to link tasks, pages, discussions, people and results for a more effective view of the task organization and to allocate tasks efficiently within the team. Team members and clients can communicate informally, share ideas and useful tips through the project blog or discuss project requirements via the Wiki feature. [2] Clients have the ability to track project tasks and project progress status at anytime. They can see the next milestone and know what progress to expect. They are able to review and comment on the project and comments are tracked until they are purposely closed. Clients have full access to the features set up by the original organisation's account with Comindwork. However, if a client wants to add their own projects, they can upgrade their account and add their own customers, projects and users independent of the original company that opened the account with Comindwork. [3] ....................continued in comment
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    ......Comindwork's customer, the original company, benefits from a client's signup through affiliation-discounts on their future payments. In this way the Comindwork system works to link companies and grow the Comindwork business. [1] References [1]Online Project Management Software Free and Tools: Project Management, Collaboration, Communication, Tracking - COMINDWORK. (2009). Online Project Management Software Free and Tools: Project Management, Collaboration, Communication, Tracking - COMINDWORK. Retrieved April 10, 2010, from http://www.comindwork.com/ [2]Project Management Software Comindwork free download. Comindwork is online project management software that includes: * Project Management - Creating project tasks, build schedule, Gantt charts, milestone.... (2009, April 14). Free Downloads Center - software and free game downloads. Retrieved April 10, 2010, from http://www.freedownloadscenter.com/Business/Project_Management/Project_Management_Software_Comindwork.html [3]Wright, D. (2008, September 23). Techspoke: Comindwork. Techspoke LLC - technology bespoke, custom software consulting. Retrieved April 10, 2010, from http://www.techspoke.com/blog/2008/09/comindwork.html
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    Comindwork is an online application that can be utilized by business for online collaboration. It offers a free service for smaller projects, with a pricing structure that then varies on your enterprises needs and demands. As such its flexibility can be fit in with any organizations growth. The interaction that can be achieved through Comindwork with clients is also a feature of this product. Allowing client's access gives you the ability to communicate effectively and quickly with them in a professional manner. Jay (2010) at Smashing Apps states that "It's simple and clear time tracker interface provides project managers with a quick overview on time management issues." Beckman (2010) states that "Comindwork combines over 250 project management related capabilities under one roof, yet does it with a web interface that is, by and large, a breeze to use. Some of the strengths of the service include traditional project management tools, knowledge management, collaboration tools, information sharing and versioning, and both agile and traditional waterfall management tools (e.g.: think Gantt)." Gunderloy, (2008) of WebWorkerDaily states "Comindwork includes bits of functionality that you might ordinarily find spread across multiple sites and services. As with just about any other project management software, it will track projects, tasks, team members, and deadlines, as well as the connections between them. But in addition, it includes time-tracking, issue-tracking, internal blogs, and svn-versioned file storage." Komssi et al (2009) states that "Software as a Service (SaaS) is accepted as one of the most important models in the service-oriented software business today". As a management tool using software as a service (SaaS), Comindwork is a good way of implementing employee and client integration.
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    References: Beckman, Z. (2010, February 4). Not a panacea, but trying: Comindwork is attractive | Rational Scrum. Rational Scrum. Retrieved April 15, 2010, from http://www.rational-scrum.com/2010/02/easy-to-use-project-management-tools/ Gunderloy, M. (2008, February 18). Comindwork Piles on Project Management Features . WebWorkerDaily . Retrieved April 16, 2010, from http://webworkerdaily.com/2008/02/18/comindwork-project-management-features/ Jay, A. (2010, January 8). Comindwork, The Most Customizable Suit Of Flexible To-Dos, Wiki, Emails - With Gantt Charts, MS Project And Workflows @ SmashingApps. Free and Useful Online Resources for Designers and Developers @ SmashingApps. Retrieved April 15, 2010, from http://www.smashingapps.com/2010/01/08/comindwork-the-most-customizable-suit-of-flexible-to-dos-wiki-emails-with-gantt-charts-ms-project-and-workflows.html Komssi, M., Kauppinen, M., Heiskari, J., & Ropponen, M. (2009). Transforming a Software Product Company into a Service Business: Case Study at F-Secure. Computer Software and Applications Conference, 2009. COMPSAC '09. 33rd Annual IEEE International, 1, 61-66. Retrieved April 15, 2010, from the IEEE Xplore database.
Jacqui Harry

LinkedIn - Business Networking Tool - 4 views

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    LinkedIn is an interconnected network of experienced professionals and attracts and retains regular visitors from around the world [1], you can find, be introduced to, and collaborate with qualified professionals that can assist you to accomplish your goals. Successful organizations recognize the immense value of integrating their client-facing operations and internally-focused, department-centric views are discarded in favor of processes toward information-sharing, collaborate on projects, gather data, share and solve problems. [2] This type of collaborative profile networking results in greater business opportunities and generates insights from talents and knowledge from outside the organization. This, in turn allows organisations to recruit from the best talent. LinkedIn Groups [3] offer communities of professionals based on common interest, experience, affiliation, and goals. Stay in touch with organizations, schools, and companies that you are and were a part of, network with professionals with similar interests and goals, and collaborate in a professional community online.
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    References: [1] LinkedIn available from www.linkedIn.com [2] Bell, G. (2009) "Building Social Web Applications" retrieved on 11th April 2010, available from:www.googlebooks.com
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    In today's competitive communications age, it is not enough to simply inform clients, or potential clients, of what your business has to offer - it should also be about engaging them and listening to what they want and understand how they think. Success in business stems from gaining this type of competitive advantage and one way of differentiating themselves from the competition is to encourage their professionals to use a professional networking (or social media) tool such as LinkedIn. [1] LinkedIn's profile feature not only allows professionals to build a rapport with like-minded individuals but also creates an opportunity to expand their network especially if they belong to one of the many LinkedIn Groups. Being part of such a network also provides an avenue for knowledge sharing between professionals and feedback on service providers in the industry. Incorporate this type of collaboration tool to boost marketing as well as professional development for employees. [2] It is important that employees understand the company's core message and its purpose for using such an application, and this can best be achieved by creating social media guidelines. A recent article by Daniel Burrus (2010) suggests the following points could be used as a guide: [3] * Build trust * Transparency * Be direct * Self-edit * Responsibility * Professionalism * Privacy * Obey the rules Since LinkedIn was launched in 2003, it has attracted over 60 million users and recently LinkedIn became accessible on the BlackBerry. This dynamic combination, as well as ease of navigation, has proved a success within the corporate world where professionals can easily search for and access their contact's portolio. [4] ....continued in post below...
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    ...continued from post above.... Why does LinkedIn work so well for individuals? Network theorists such as Mark Granovetter and Albert-Laszlo Barabasi believe that professionals tend to network outside their usual group of friends when looking for career opportunities and usually belong to more than one network. [5] According to Pamela Rutledge, Ph.D. "this creates a connection that is psychologically more comfortable and conducive to a positive interaction. Call it transitive trust. The reciprocity and shared community of online networks builds a sense of camaraderie and trust between members and provides an element of emotional support". [5]
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    References: [1] Butow, E. & Taylor, K. (2008). 'How to succeed in business using LinedIn'. Amacom. Retrieved from URL: http://www.amacombooks.org/book.cfm?isbn=9780814410745&page=ReviewQuotes [2] 'Why LinkedIn? My Top Ten Reasons'. Powerful CMS. Retrieved from URL: http://www.powerfulcms.com/blog/0912/why-linkedin-my-top-ten-reasons [3] Burrus, D. (2010). 'Create Social Media Guidelines To Reach Your Customer'. Agency Sales, 40(3), 40-41,43-44. Retrieved from ABI/INFORM Global. (Document ID: 1991048841) URL: http://proquest.umi.com.dbgw.lis.curtin.edu.au/pqdweb?did=1991048841&sid=8&Fmt=6&clientId=22212&RQT=309&VName=PQD [4] 'LinkedIn Corporation; LinkedIn Expands Mobile Offerings With Global Release of Application for BlackBerry'. (2010, April). Computer Weekly News,238. Retrieved from ProQuest Computing. (Document ID: 2003639421) from URL: http://proquest.umi.com.dbgw.lis.curtin.edu.au/pqdweb?index=1&did=2003639421&SrchMode=2&sid=2&Fmt=3&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1271143698&clientId=22212 [5] Rutledge, P. Ph.D (2009). 'Why LinkedIn Works'. Positively Media: How we connect and thrive through emerging technologies. Psychology Today. Retrieved from URL: http://www.psychologytoday.com/blog/positively-media/200903/why-linkedin-works-the-strength-weak-ties
louwnaw

CAD collaboration made easy with SolidWorks.com - 4 views

shared by louwnaw on 05 Apr 10 - Cached
Jacqui Harry liked it
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    Virtual servers, Cloud computing and Software-as-a-service,(SaaS), are all pioneering new innovative value-adding utilities. Gmail, Hotmail, YouTube, are a few SaaS tools already known to most people, but now the Internet is exploding with collaborative services and applications. With peer pressure from Google's Google docs and other web-based software developers, giant software companies like Microsoft, Adobe, SAP etc are all launching into web-based applications. [1] Microsoft's (Light) Office app will be available for free with Office 2010.[2] Even hardware technology are pointing to "slim-down" operating systems like netbooks that have little data storage capabilities, no moving parts and only connects and rely on the internet [1] CRM, Customer Relations Management and ERP; Enterprise Resource Planning are the most popular applications that companies are taking up as web-collaborative applications. ***Now Engineering design are available in the cloud. SolidWorks CEO, Jeff Ray says the one prevailing advantage to all customers is cost. [4]
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    Web applications to make sharing easy are: *eDrawings Viewer: With eviewer anyone can view, interpret and understand 2D and 3D design data. Free download. *Drawings Now: Another web service from SolidWorks. Upload and share designs with anyone from any browser. Email a link to colleague or client who can pan, zoom and print drawings. Informal collaboration on intermediary models can provide feedback without the encumbrance of a huge file size of the formal design with all the attributes. File types are not limited to SolidWorks files (SLDDRW) but accepts generic CAD, DWG and DXF files as well. *BluePrint Now: Web- based drafting to upload and proof files from anywhere. *Shared Storage: Invite with an email link anyone whom you would like to share drawings with from a space on a secure server provided by SolidWorks. *SolidWorks Community: "Filled with extremely passionate engineers". Connect with engineers, designers, manufacturers and suppliers, as well as certified SolidWorks professionals. [3] *Cloud enabled Data Management will be available in the 2nd half of 2010. [4]
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    [1] Patrick Stafford 2009 How cloud computing could change your business and save you thousands. Retrieved on 4/4/2010 from:http://www.smartcompany.com.au/ [2] Lia Timson 2010 Word, Excel, Powerpoint-free on the web. Retrieved 4/4/2010 from: http://www.watoday.com.au/technology/ [3]SolidWorks website. Retrieved on 4/4/2010 from: http://www.solidworks.com/sw/products/free-cad-software-downloads.htm [4] Johnson, A. 2010. CAD moves to the clouds. Retrieved on 4/4/2010 from:http://www.manmonthly.com.au/Article/CAD-moves-to-the-clouds/514146.aspx
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    SolidWorks offers improved collaboration between CAD team members as they can share designs with one another and external partners. Another important feature is the SolidWorks User Group Network (SWUGN) [1]. The SolidWorks User Group Network is arrange geographically and offers users a valuable resource, the ability to network with local peers and partners helping businesses become more productive. It also connects global users, assisting them with improved understanding of SolidWorks features and SolidWorks related products. Users are able to network with peers to share experiences and technical queries and methodologies. [1] SolidWorks User Network Group, available from: http://www.swugn.org/swugn/benefits.htm
meryl olait

Ning | Create Social Networks for your interests. - 11 views

  • Ning is the social platform for the world's interests and passions online. Millions of people every day are coming together across Ning to explore and express their interests, discover new passions, and meet new people around shared pursuits.
  • Get your Ning Network up and running in less than 30 seconds.
  • Turn your passion into a business, or drive grassroots funding for your campaign or cause.
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    Web2 has seen the rise in online social networks like MySpace and Facebook, Ning is different because it allows you to create your own social network to share with a few people or with the world [1]. Project managers, activists, educators or anyone interested in starting-up an online community have the opportunity to create their own free Social Network with Ning [1] [2]. With your own Social Network you can share and discuss projects, form workgroups, collaborate and meet over any cause or topic of interest [1]. Members can ask to join a created Social Network, the administrator and network friends can invite other members to join [3]. Your Social Network can be a public, globally accessible network or it can be a private, select group of approved members only [3]. Ning is a feature-rich Social Network and with the Ning Apps directory, members can add extra functionality to their personal Ning page [4]. Ning network administrators can pick and choose from many features to customise the look and feel of their social network and their members' experience [5]. Your network's members can upload photos to their own photo gallery, they can chat, create conversation topics, upload videos and customise the appearance of their profile page [6]. The searchable Ning Blog [7] has a series of FAQ and help articles to assist new users and network administrators. Your Ning Network can be set up so it appears under your own domain name [8]. Since it commencement in 2005 Ning's co-founders Marc Andreessen (from Netscape fame) & Gina Bianchini have been the brains behind developing the platform for the 20 million visitors who currently use Ning today [9]. see References below
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    References [1] Ning Inc. (2010). 'Ning | Create and discover Ning Social Networks for your interests and passions'. Retrieved March 30, 2010 from http://www.ning.com/ [2] boyd, d.m. & Ellison N.B. (2007). 'Social Network Sites: Definition, History, and Scholarship.' Journal of Computer-Mediated Communication, 13 (1). Retrieved April 15, 2010 from http://jcmc.indiana.edu/vol13/issue1/boyd.ellison.html [3] Oppenheimer, L. (2010). 'Engaging Your Members in Three Simple Steps'. Ning Blog. Retrieved April 2, 2010 from http://blog.ning.com/2010/04/engaging-your-members-in-three-simple-steps.html [4] Ford, K. (2009). 'Announcing the Ning Appathon Winners'. Ning Blog. Retrieved April 1, 2010 from http://blog.ning.com/2009/11/announcing-the-ning-appathon-winners.html [5] Ning Inc. (2010). 'Choose the right features for your Ning Network'. Ning Help. Retrieved April 2, 2010 from http://help.ning.com/cgi-bin/ning.cfg/php/enduser/std_adp.php?p_sid=ZoiLYvRj&p_faqid=3497 [6] Ning Inc. (2010). 'Customize the theme of your profile page'. Ning Help. Retrieved April 2, 2010 from http://help.ning.com/cgi-bin/ning.cfg/php/enduser/std_adp.php?p_faqid=3413&p_sid=z9hBYmYj References continued below
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    Ning is an online social collaboration tool which brings together networks of people with similar interests and passions [1]. Ning submits information into categories to ensure content is accessible for users. The categories include: sports, causes, education, art, politics, entertainment, networking and music [1]. It is about creating a customized social network and inviting people to join or joining social networks already created with topics of interest. Ning integrates different applications like blogs, wiki, forums, photo galleries and calendars [1]. Ning's main competitor in the online social network space is SocialGo with Facebook and MySpace offering a similar service however not as tailored and unique [2]. As at 12/11/2008 Ning had over 4 million visitors a month [4] after its launch in 2005. In a recent article, McCracken (2009) [2] revealed that Ning has announced it will no longer provide free networks, which means network creators will either have to switch to a paid plan or leave Ning and move elsewhere. It is a brave move and with other competitors offering a similar service for free, it will be interesting to see if creators will remain with Ning or move on. However as Ramirez (2009) [3] points out, according to the 'ownership rights' which is part of the 'Terms of Services', "Ning owns all right, title and interest, including, all intellectual property rights, in and to the Ning Technology". So depending on what Ning is to be used for, it is important to read the terms of service for any online collaboration tool. References [1] Ning: Create and Discover. Retrieved 16 April 2010 from http://www.ning.com/ [2] McCracken, H. (2010). Ning: No More Free Networks. Retrieved 16 April 2010 from http://www.pcworld.com/article/194379/ning_no_more_free_networks.html [3] Ramirez, N. (2009). Ning Review. Retrieved 16 April 2009 from http://www.thecommunityarchitect.com/2009/06/01/ning-review/ [4] Nations, D. (n.d.). What is Ning? Retrie
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    References continued .... [7] Ning Inc. (2010). 'Why You'll ♥ Ning'. Retrieved April 2, 2010 from http://about.ning.com/ [8] Ning Inc. (2010). 'Extend your brand by using your own domain'. Retrieved March 30, 2010 from http://help.ning.com/cgi-bin/ning.cfg/php/enduser/std_adp.php?p_faqid=3640 [9] Parr, B. (2010). 'Ning CEO Gina Bianchini Stepping Down. Mashable - the social media guide'. Retrieved April 2, 2010 from http://mashable.com/2010/03/15/ning-ceo-gina-bianchini-stepping-down/
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