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Doris Reeves-Lipscomb

Manager and machine: The new leadership equation | McKinsey & Company - 0 views

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    article by Martin Dewhurst and Paul Willmott, September 2014 on new leadership skills required in age of new information technologies Machines force executives and senior leaders to: 1. open up their companies through crowdsourcing and social platforms within and across organizational boundaries 2. create data sets worthy of the most intelligent machines 3. "let go" in ways that run counter to a century of OD 4. executives...able to make the biggest difference through the human touch. ...questions they frame, their vigor in attaching exceptional circumstances highlighted by increasingly intelligent algorithms ... tolerating ambiguity and focusing on the "softer" side of management to engage the organization and build its capacity for self-renewal. 5. turbocharged data-analytics strategy, a new top-team mind-set, fresh talent approaches, and a concerted effort to break down information silos...transcend number crunching..."weak signals" from social media and other sources also contain powerful insights and should be part of the data-creation process. 6. ...early movers will probably gain insights of unstructured data, such as email discussions between representatives or discussion threads in social media. 7. ...dashboards don't create themselves. Senior executives must find and set the software parameters needed to determine, for instance, which data gets prioritized and which gets flagged for escalation. 8. ...odds of sinking under the weight of even quite valuable insights grow as well. Answer: democratizing it: encouraging and expecting the organization to manage itself without bringing decisions upward. ...business units and functions will be able to make more and better decisions on their own. 9. 8 will happen even as the CEO begins to morph into a "chief experimentation officer," who draws from acute observance of early signals to bolster a company's ability to experiment at scale. 10. need to "let go" will be more significant and the discomfort of s
Doris Reeves-Lipscomb

Online social networking at work can improve morale and reduce employee turnover - 0 views

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    Fascinating article on Baylor research on how internal social networking sites supported and managed within the workplace helps newcomers (younger people usually) to connect and learn from each other, interact directly with more senior people, and inadvertently cause problems for middle managers who did not want to mentor new hires and who did not necessarily have the social/technology proficiencies to participate in the SNS, Science Daily, 1/29/2013. Their conclusions showed that a "company can improve morale and reduce turnover." Researchers are Hope Koch, Baylor, Dorothy Leidner, Ph.D., Ferguson Professor of Information Systems at Baylor; and Ester Gonzalez from Washington State University. Excerpt: he study centered on a financial institution's efforts to reduce IT employee turnover by starting a social and work-related online networking site. Under the supervision of executives, the IT new hires developed and managed the site's content. Since most new hires had moved hundreds of miles to start their new jobs with the institution, they initially used the social pages as an introduction to the community. After a year or so with the organization, the more senior new hires began using the system to acclimate and mentor incoming new hires. All study respondents worked in the institution's IT department and included new hires, middle managers and executives. With less than three years of experience, most new hires and interns were men between 21 and 27 years old. The middle managers and executives were baby boomers or members of generation X. The internal social networking site helped the new hires build social capital in several ways, according to Koch. "It gave them access to people who could provide useful information and new perspectives and allowed them to meet more senior new hires and executives. These relationships set the new hires at ease during work meetings, helped them understand where to go for help and increased their commitment to the financial
Doris Reeves-Lipscomb

Second Acts | Biz 941Biz 941 - 0 views

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    Interesting article published 1/6/2014 on Second Acts for baby boomers. Quotes Marc Freedman, Elizabeth Isele (who lived in ME for a long time), and mentions Bevan Rogel. The Boomerworks online service for matching BBs with work opportunities is very interesting--wonder how they are doing? And whether we should try to ally with them? "In 1998, living in Maine, Isele created CyberSeniors, a multilingual nonprofit computer training company that eventually trained more than 28,000 seniors in 24 states. She's led numerous nonprofits over the decades and is now pushing public policy changes and forging connections between organizations to create an "entrepreneur ecosystem." That ecosystem is flourishing in Sarasota. Sarasota's Institute for the Ages, established in 2009 to change the conversation about aging as one of deficit and decline to one about enhancing lives, is a lab for companies and services that want to tap into the needs of older adults. In late 2013, the Institute launched Boomerswork.com, a web-based network to connect freelancers with companies seeking seasoned professionals for project-based work. The program started in Canada and the Institute is the first organization to bring it to the U.S. When the Institute convenes a national convention here in February, entrepreneurship and encore careers will be a large part of the agenda. In addition to a keynote address by Freedman, Isele is leading a workshop on entrepreneurship with Bevon Rogel, who runs a Freedman-related Encore Academy in St. Petersburg to help seniors find meaningful work. For Southwest Florida, which has one of the highest concentrations of seniors in the nation, the idea of an "encore" seems natural. As the rest of the country and world grays, branding this life stage as one that brings years, or potentially decades, more productivity and meaning to life has become an imperative."
Doris Reeves-Lipscomb

Marna Clarke Shares Time as She Knows It | Senior Planet - 0 views

  • In thinking about the role of creativity in the aging process, how does your art affect your feelings about growing older? I know that it’s vital, because any creative project can take you out of being preoccupied with being sick or getting old, or whatever bothers you. You’re totally immersing yourself in creating. It’s one of the highs in life for me.
  • If there’s a message to share, as an older person take a passion you have and work on it, let it carry you through the years of losing memory, hearing, sight. Finding something you can do, that you can endure, no matter what your health is, is so important.
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    great quote on how creativity--following a passion will take you through losing memory, hearing, sight, etc. by Marna Clarke on Senior Planet
Doris Reeves-Lipscomb

I'm Not Texting. I'm Taking Notes. - The New York Times - 0 views

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    Preoccupations by Jonah Stillman on millennials using smartphones to take notes during corporate meetings and how a senior staff person first chastised him (privately) but after being informed that he was using the phone to take notes, the senior staff/mentor encouraged participants to ask for notes from earlier presentations from the young man.
Doris Reeves-Lipscomb

Using a Tablet to Enhance Your Senior Years | AARP TEK Talk - YouTube - 0 views

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    video (17 minutes) of Gary Jones, co-author of "My iPad for Seniors" to use the tablet to "travel the world, cook an awesome meal, listen to your favorite music, read a bestseller, or have a face-to-face conversation with your grandchild. Values the freedom that comes with it--cites learning how to ride a bike, obtaining a driver's license with getting an iPad.
Doris Reeves-Lipscomb

Towards Maturity - Senior L&D Leaders React to the 2014 Benchmark Findings - 0 views

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    Good way to release survey results in "preview" fashion to collect reactions from senior L & D leaders which were then incorporated into the report for final release. Blog post by Levi Phillips on 12/5/14. "We captured some first-time responses from L&D leaders to three simple questions at the event: 1. What caught your attention from the findings presented today? 2. What actions are you taking away from today? 3. What do you think will inspire others in your sector and/or network?"
Doris Reeves-Lipscomb

Collaboration or Cheating: What Are the Distinctions? - 0 views

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    Maryellen Weimer writes for faculty in educational settings and is focused on when collaboration crosses into cheating and how to know when students have really learned vs. mimic answers they had to real part in developing. Raises questions for me about the mindset that people carry from education into the workplace...wasn't there research on how research papers get credited with the most senior or male person first and those that followed (graduate students, less experienced faculty, women) did not get the same respect?
Lisa Levinson

Six Tips for Successful Networking | CareerCast.com - 0 views

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    by Taunee Besson, CareerCast.com senior columnist about David Bell who successfully used networking to land a new job. His 6 tips: Ask people for info, not a job; start with people you know, then who they know, and finally strangers after you have practice; know what you want to say ahead of time, but don't have a canned speech; recognize you will have good and bad days; prepare a specific topic for each discussion; if your contact refers you to other people, let them know how it turned out.
Doris Reeves-Lipscomb

Website targets 'tween' seniors | StarTribune.com - 0 views

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    Development of Next Avenue by PBS, a new internet-based forum to engage baby boomers before they become decrepit. Excerpt: Next Avenue, PBS' first venture to begin on the Internet rather than broadcast TV, was conceived and developed at Twin Cities Public Television (TPT) in St. Paul.
Doris Reeves-Lipscomb

Recovering from information overload | McKinsey & Company - 0 views

  • Drucker’s solutions for fragmented executives—reserve large blocks of time on your calendar, don’t answer the phone, and return calls in short bursts once or twice a day—sound remarkably like the ones offered up by today’s time- and information-management experts.2
  • Add to these challenges a torrent of e-mail, huge volumes of other information, and an expanding variety of means—from the ever-present telephone to blogs, tweets, and social networks—through which executives can connect with their organizations and customers, and you have a recipe for exhaustion. Many senior executives literally have two overlapping workdays: the one that is formally programmed in their diaries and the one “before, after, and in-between,” when they disjointedly attempt to grab spare moments with their laptops or smart phones, multitasking in a vain effort to keep pace with the information flowing toward them.
  • First, multitasking is a terrible coping mechanism.
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  • econd, addressing information overload requires enormous self-discipline.
  • Third, since senior executives’ behavior sets the tone for the organization, they have a duty to set a better example.
  • Resetting the culture to healthier norms is a critical new responsibility for 21st-century executives.
  • What’s more, multitasking—interrupting one task with another—can sometimes be fun. Each vibration of our favorite high-tech e-mail device carries the promise of potential rewards. Checking it may provide a welcome distraction from more difficult and challenging tasks. It helps us feel, at least briefly, that we’ve accomplished something—even if only pruning our e-mail in-boxes. Unfortunately, current research indicates the opposite: multitasking unequivocally damages productivity.
  • he root of the problem is that our brain is best designed to focus on one task at a time
  • When we switch tasks, our brains must choose to do so, turn off the cognitive rules for the old task, and turn on the rules for the new one.
  • arely helps us solve the toughest problems we’re working on. More often than not, it’s procrastination in disguise.
  • the likelihood of creative thinking is higher when people focus on one activity for a significant part of the day and collaborate with just one other person.
  • survey of managers conducted by Reuters revealed that two-thirds of respondents believed that information overload had lessened job satisfaction and damaged their personal relationships. One-third even thought it had damaged their health.8
  • ome leaders now explicitly refuse to respond to any e-mail on which they are only cc’d, to filter out issues that others think require no action from them. Y
  • some combination of focusing, filtering, and forgetting.
  • Managing it may be as simple—and difficult—as switching off the input.
  • A good filtering strategy, therefore, is critical. It starts with giving up the fiction that leaders need to be on top of everything, which has taken hold as information of all types has become more readily and continuously accessible.
  • feeling connected provides something like a “dopamine squirt”—the neural effects follow the same pathways used by addictive drugs.9
  • giving our brains downtime to process new intellectual input is a critical element of learning and thinking creatively
  • Getting outside helps—recent research has found that people learn significantly better after a walk in nature compared with a walk in the city.
  • The strategies of focusing, filtering, and forgetting are also tougher to implement now because of the norms that have developed around 21st-century teamwork.
  • But there is a business responsibility to reset these norms, given how markedly information overload decreases the quality of learning and decision making. Multitasking is not heroic; it’s counterproductive. As the technological capacity for the transmission and storage of information continues to expand and quicken, the cognitive pressures on us will only increase. We are at risk of moving toward an ever less thoughtful and creative professional reality unless we stop now to redesign our working norms.
  • First, we need to acknowledge and reevaluate the mind-sets that attach us to our current patterns of behavior.
  • eaders need to become more ruthless than ever about stepping back from all but the areas that they alone must address.
  • eaders have to redesign working norms together with their teams.
Doris Reeves-Lipscomb

Creating partnerships for sustainability | McKinsey & Company - 0 views

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    Very good, practical article by Marco Albani and Kimberly Henderson, McKinsey & Company, July 2014 on companies and social groups joining forces to protect the environment. The seven tips to make such alliances successful work for all partnerships/odd couples IMO. 1. ID clear reasons to collaborate. "The effort needs to help each partner organization achieve something significant. Incentives such as 'we'll do this for good publicity' or 'we don't want to be left out' are not sufficient." -Nigel Twose, director of the Development Impact Department, International Finance Corporation, World Bank Group 2. Find a fairy godmother "It is important to have a core of totally committed, knowledgeable people who would die in a ditch for what the organization is trying to achieve." -Environmental NGO campaign head 3. Set simple, credible goals 4. Get professional help "It is very important to have an honest broker. The facilitator must be neutral and very structured and keep people moving along at a brutal pace. You need someone who can bring things to a close." -Darrel Webber, secretary general, Roundtable on Sustainable Palm Oil (RSPO) 5. Dedicate good people to the cause "If a company like ours believes something is strategic, then we resource it like it is strategic." -Neil Hawkins, corporate vice president of sustainability, Dow Chemical LOVE #5--HAVE SEEN "COLLABORATIONS" FAIL IN STATE GOVT. BECAUSE GOOD PEOPLE AND SENIOR LEADERSHIP WERE NOT BEHIND IT. 6. Be flexible in defining success "Partners think that collaboration will change the world. Then it doesn't, and they think that it failed. But often the collaboration changed something-the way some part of the system works and delivers outcomes. It is a matter of understanding the nature of change itself." -Simon Zadek, visiting fellow, Tsinghua School of Economics and Management, Beijing 7. Prepare to let go "I've been absent from the FSC since 1997.
Lisa Levinson

ALF - Silicon Valley - Overview & Mission - 0 views

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    A network of regional leaders committed to serving the common good in Silicon Valley. They have created a Fellows program that brings together demonstrated leaders to explore process of collaborative leadership that can strengthen their capacity to address difficult issues. Graduates of the program are called Senior Fellows and they act as networked servant leaders
Doris Reeves-Lipscomb

New CompTIA Study Offers Insight into How Millennials May Change the Workplace - 1 views

  • “Like the Baby Boomers and Gen Xers that preceded them, Millennials have strong preferences and priorities on what they think the workplace should look like,” said Seth Robinson, senior director, technology analysis, CompTIA. “It will be interesting to see if these preferences become the norm as more millennials enter senior leadership positions; or if millennials change their views as they take on greater responsibilities to clients, communities, employees and shareholders.”
  • rkplace Flexibility
  • Social Media
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  • Tech Status
  • When it comes to their comfort level and ability to use technology 70 percent of Millennials label themselves as “cutting edge” or “upper tier.” For Gen X workers, the corresponding figure is 55 percent, and for Baby Boomers, 30 percent. 
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    summary of main findings from just released CompTIA study on millennials' expectations of technology, telecommuting in the workplace, etc. 
Doris Reeves-Lipscomb

There's a Difference Between Cooperation and Collaboration - 0 views

  • most managers are cooperative, friendly, and willing to share information — but what they lack is the ability and flexibility to align their goals and resources with others in real time. Sometimes this starts at the top of the organization when senior leaders don’t fully synchronize their strategies and performance measures with each other.
  • First, consider the goal you’re trying to achieve. Map out the end-to-end work that you think will be needed to get the outcome you want.
  • Second, convene a working session with all of the required collaborators from different areas of the company to review, revise, and make commitments to this collaboration contract.
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  • work through the plans, make adjustments, and find ways to share resources and align incentives.
  • cross-functional collaboration is easy to talk about but hard to do, particularly because we tend to get stuck in cooperating mode.
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    article by Ron Ashkenas on difference between cooperation and collaboration and how to set up and negotiate successful collaborations, April 20, 2015
Doris Reeves-Lipscomb

OfficeMax executive apologizes over 'daughter killed' mailer - LA Times - 0 views

  • In a world where bits of personal data are mined from customers and silently sold off and shuffled among corporations, Seay, 46, appears to be the victim of marketing gone horribly wrong.
  • World Privacy Forum, a nonprofit public interest research group based in San Diego, noting that this is just one example of the information such companies probably hold.
  • "This is the tip of the iceberg. This happens all the time," said Pam Dixon, executive director of World Privacy Forum, a nonprofit public interest research group based in San Diego, noting that this is just one example of the information such companies probably hold.
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  • "Why do they have that?" Seay said of the information about his daughter's death. "What do they need that for? How she died, when she died? It's not really personal, but looking at them, it is. That's not something they would ever need."
  • Dixon's group has found companies selling data on rape victims, seniors suffering from dementia and people diagnosed with HIV and AIDS. She said companies created powerful data sets by combining personal information available from public records, census information and social media."All of us are on these lists, and right now we don't even have the right to find out what list we're on or what they say about us," Dixon said. "And I think it's becoming increasingly important for us to see this information and have some rights so we can get off these lists. For this father and mother, I can't think of a worse thing."
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    LA Times article by Matt Pearce, January 20, 2013 on infrequent Office MAx customer who received a solicitation from Office Max with his name on it followed, by "Daughter Killed in Car Crash." How did the company get the information and why did it appear on the envelope because the recipient had lost his daughter in a car crash a year before?
Doris Reeves-Lipscomb

Four Tips for Nonprofits to Stay Relevant in 2016 - 0 views

  • Will websites die in the next 10 years? No, websites are not at risk of being phased out, but of course they will evolve, function, and look different than they do today. Social media platforms and mobile will become even more prevalent (including ones that we don’t even know about yet) and nonprofit leaders must carve out time to understand these trends and act now to remain relevant with their base of supporters.
  • Make your website, signup forms, and donation forms mobile responsive.
  • Update Your Nonprofit’s Facebook page a few times a day.
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  • Build up your nonprofit’s leadership influence online.
  • The president of your organization may have clout in offline and influential circles including the White House, but online is an entirely different ball game. As more news breaks online, often on Twitter, you want your leadership to be the go-to source for reporters. Guess what? Reporters look for experts on Twitter. If your leadership has no active social media presence, reporters who need facts and interviews ASAP will quickly overlook your senior leadership. I've seen this happen many times. 
  • Test new platforms.
  • If your nonprofit hasn’t tested Medium, try it. It’s a strong community of thought leaders who write and share different perspectives from the arts to climate change.
  • Another app worth testing is Periscope, acquired by Twitter.
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    Allyson Kapin writes about nonprofits taking advantage of online social media, December 31, 2015.  Includes new ones such as Medium, Periscope. 
Doris Reeves-Lipscomb

The Nonprofit Leadership Development Deficit | Stanford Social Innovation Review - 0 views

  • too many nonprofit CEOs and their boards continue to miss the answer to succession planning sitting right under their noses—the homegrown leader.
  • leadership development deficit.
  • The sector’s C-suite leaders, frustrated at the lack of opportunities and mentoring, are not staying around long enough to move up. Even CEOs are exiting because their boards aren’t supporting them and helping them to grow.
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  • 2006 study
  • Bridgespan predicted that there would be a huge need for top-notch nonprofit leaders, driven by the growth of the nonprofit sector and the looming retirement of baby boomers from leadership posts.
  • the need for C-suite leaders5 grew dramatically.
  • the majority of our survey respondents (57 percent) attributed their retention challenges at least partially to low compensation, an issue that can feel daunting to many nonprofits. Lack of development and growth opportunities ranked next, cited by half of respondents as a reason that leaders leave their organizations.
  • those jobs keep coming open.
  • Surprisingly, little is due to the wave of retirement we have all been expecting: only 6 percent of leaders actually retired in the past two years.6
  • major reason is turnover:
  • losing a star performer in a senior development role costs nine times her annual salary to replace.
  • supply grew with it. Organizations largely found leaders to fill the demand.
  • corporate CEOs dedicate 30 to 50 percent of their time and focus on cultivating talent within their organizations.1
  • lack of learning and growth
  • lack of mentorship and support
  • he number one reason CEOs say they would leave their current role, other than to retire, was difficulty with the board of directors.
  • respondents said that their organizations lacked the talent management processes required to develop staff, and that they had not made staff development a high priority
  • combination of learning through doing, learning through hearing or being coached, and learning through formal training.
  • skill development can compensate for lack of upward trajectory. Stretch opportunities abound in smaller organizations where a large number of responsibilities are divided among a small number of people.
  • found that staff members who feel their organizations are supporting their growth stay longer than those who don’t, because they trust that their organizations will continue to invest in them over time.1
  • “When you invest in developing talent, people are better at their jobs, people stay with their employers longer, and others will consider working for these organizations in the first place because they see growth potential.”
  • define the organization’s future leadership requirements, identify promising internal candidates, and provide the right doses of stretch assignments, mentoring, formal training, and performance assessment to grow their capabilities.
  • Addressing root causes may steer funders away from supporting traditional approaches, such as fellowships, training, and conferences, and toward helping grantees to build their internal leadership development capabilities, growing talent now and into the future across their portfolio of grantees.
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    Really wonderful article on nonprofit leadership development and how the lack of it leads to much external executive hiring and high turnover in these roles
Doris Reeves-Lipscomb

Trends Over Time in Virtual Volunteering - NTEN - 0 views

  • Today’s ability to oh-so-easily see and hear each other online is a double-edged sword: it can make electronic communication more personable, but it can also inject offline prejudices evoked by how someone looks or sounds.
  • Now, a lot of online communication is done synchronously, or nearly so: volunteers are online together, at the same time, talking together, and staff supporting those volunteers is often seeing their volunteering activities in real time.
  • People do not communicate primarily via e-mail anymore; they now talk together via online social networks and in the comments section of blogs, photo-sharing sites, and video-sharing sites. Some people send far more SMS messages than email messages.
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  • they can and do engage in service just about anywhere, not only with a laptop, but with a tablet or smart phone.
  • The most welcomed change in the last few years is that using the Internet to communicate with, engage, and support volunteers has been adopted in one way or another by a majority of nonprofit organizations in the USA. What hasn’t changed is that there are still thousands of organizations resisting any use of the Internet to support and involve volunteers, with thousands of other organizations involving online volunteers while still not understand that the involvement; I volunteered mostly online for a regional office of the Girl Scouts of the USA in 2010 and 2011, yet I would bet that office would say “no” to the question, “Do you engage in virtual volunteering?”
  • the elements for success in virtual volunteering are still largely the same as they have been for the last 20 years. What hasn’t changed? The importance of creating volunteering tasks that have real impact, of frequent communications with volunteers, of showing volunteers what impact their contributions have had, and of showing senior management at an organization what impact virtual volunteering is having. I’m relatively sure these recommendations will never change, even as technology does.
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    article by Jayne Cravens, February 20, 2015 on virtual volunteering moving from asynchronous to synchronous interactions, virtual identities including pictures, lack of recognition by some nonprofits of how they are using virtual volunteers.
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