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And I think that’s probably a result of how it was initially rolled out. In some places it’s led to a lack of understanding around how everyone can make an ESN work for them – using it to meet their specific challenges and in a way that best suits each individual. It’s definitely not a question of trawling through a live feed to find something that may or may not be relevant to them, an ESN, used properly, is so much more than that. And it’s up to us in our team to really bring that story to life for each employee. A mammoth task with over 100,000 of us! 

One word: COLLABORATION. With our size, geographic scale and employee numbers an ESN, with all the opportunities for collaboration that it affords, is a game-changer.   

Encouraged by Watson Sr. and his executive team, employees often formed their own study groups. One, known as the Owl Club, allowed employees to study any subject they wanted at company expense. Such programs evolved into adult learning classes, and eventually into grants for employees to pursue college credits and degrees

Today, industry specialists around the world in IBM Global Business Services use an array of e-learning tools—including podcasts and Twitter—customer on-site classes, and IBM conferences and classrooms to educate customers on everything from the use of social media and cloud computing, to how to build a smarter rail system. And IBM employees worldwide take advantage of their networked community to draw upon each other’s skills day and night to solve customer problems and develop the capabilities clients value most.

alary history must die too. And while we’re at it, can we put an end to the equally archaic and bizarre corollary practice of asking people for their salary history during negotiation? How is what someone made in a previous job relevant to the current position? Do we care what snacks they ate in their last job too? Salary history is a great way to ensure that people who are underpaid—again, a lot of women and minorities—remain underpaid. I have a friend who passed by several jobs that would have paid her three times what she is making; because she loves and is loyal to a small organization, she decided to remain there as ED, earning $45,000. When she finally left on good terms, a bigger org asked for her salary history and then offered $49,500 to be its ED, because that’s a “generous 10% increase” from what she was making, even though the industry average for an ED of an organization of that size is about $60,000. That’s effed up. 

Is the gig economy just an intermediate step in the progression toward a fully automated robotic workforce?

my fictitious medical device firm would need to adjust to a team-based deadline model, with incentives to make sure the job gets done on time by somebody, even if the 5-hours-a-week-employee and the 10-hours-a-week-employee both decide not to work this month.

With the opt-in work week, everything changes.

When I ask people close to Zuckerberg how, exactly, he has pulled off these achievements, I don’t hear a lot of anecdotes about him swooping in and personally making genius-level decisions that suddenly changed everything. Instead, they praise his inquisitiveness, persistence, ability to deploy resources, and devotion to improving Facebook and himself. He has a knack for carving up grand plans into small, doable victories. "Most of our conversation was about long-term strategy, and then we’d backtrack from there to what we should do over the next month," says Bret Taylor, who worked as Facebook’s CTO from 2009 to 2012 and who was at the company

or all of us who work with him, it’s like, Man, he is so good at improving."

Aim ridiculously high, and focus on where you want to go over the long term.

. SUPPORT AN ENGAGED, GROWTH MINDSET

Learning can only happen when a child is interested. If he’s not interested, it’s like throwing marshmallows at his head and calling it eating.” – Katrina Gutleben

2. ACTION MAPPING TO FOCUS ON PERFORMANCE