The world is not quite ready for 'digital workers' | Artificial intelligence (AI) | The... - 1 views
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dr tech on 22 Jul 24"Seeing an opportunity, Franklin decided to take advantage. On 9 July, the company said that it would begin to support digital employees as part of its platform and treat them like any other employee. "Today Lattice is making AI history," Franklin pronounced. "We will be the first to give digital workers official employee records in Lattice. Digital workers will be securely onboarded, trained and assigned goals, performance metrics, appropriate systems access and even a manager. Just as any person would be." The pushback was swift - and, in many cases, brutal, particularly on LinkedIn, which is generally not known for its savage engagement like X (formerly known as Twitter). "This strategy and messaging misses the mark in a big way, and I say that as someone building an AI company," said Sawyer Middeleer, an executive at a firm that uses AI to help with sales research, on LinkedIn. "Treating AI agents as employees disrespects the humanity of your real employees. Worse, it implies that you view humans simply as 'resources' to be optimized and measured against machines. It's the exact opposite of a work environment designed to elevate the people who contribute to it.""