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Contents contributed and discussions participated by Karl Wabst

Karl Wabst

Selling Change - What Is In It For Me? - 0 views

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    Several years ago I was helping firms prepare for their first SOX (Sarbanes-Oxley) compliance audits. Following is one of the experiences I had training corporate executives, staff and even auditors about the benefit of selling change...

    I walked into the Chief Information Officer's office, not k
Karl Wabst

Why Do I Need Organizational Change Management? - 0 views

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    When I initially speak with clients about, or lecture on the need for a structured organizational change management (OCM) program, a common question is whether simply having a communication plan to broadcast news about the change is a good substitute.
Karl Wabst

When Why Matters in Privacy Law - Use Questions To Create Business Opportunity - 0 views

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    Compliance should not be an end in itself. There is much more that can be gained by understanding the spirit of the regulation! Consumer Privacy is really about Consumer Trust. Customers who take the time to voice concerns over your company's practices are likely sensitive to potential misuse of their data, interested in causing embarrassment or fishing for grounds for a lawsuit.
Karl Wabst

Changes to Corporate Security - NIST vs. ISO 27000 - 0 views

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    Today's post provides an example of an organizational change being discussed in many firms contemplating the use of social media, and its evolution to social business in a global economy. Adoption of "social" introduces new risks and opportunities to US corporations. The likelihood of doing business
Karl Wabst

Dump Your Social Media Strategy; it's not Customer Service - Forbes - 0 views

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    The article Dump Your Social Media Strategy; it's not Customer Service - Forbes made me wonder if companies are still missing the point of social as badly as R. Tarkoff, CEO of Lithium, would have us believe.
    Anyone with a thousand or more employees will likely have over 170, mostly unmanaged, s
Karl Wabst

Privacy Is A Constitutional Right. Right? - 0 views

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    Many of us here in the United States believe our personal privacy is a Constitutional right. In fact, the word Privacy was not included in the US Constitution or in the Bill of Rights as originally passed.

    The concept of privacy, or at least a few actions that relate to privacy were included in
Karl Wabst

Defining Privacy - 0 views

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    One of the things I notice while reading about privacy issues today is the lack of a definition of the term privacy. How can we make laws, regulations, and instantiate frameworks or intelligently discuss this privacy thing, if we cannot be sure we are talking about the same thing?
    I thought explori
Karl Wabst

Generally Accepted Privacy Principles Intro - 0 views

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    At a minimum, we need some sort of framework to act as a guide for protecting the privacy of various types of personally identifiable data that we generate, store or consume and share with others.
    The following section introduces the Generally Accepted Privacy Principles (GAPP), developed by the A
Karl Wabst

Behavioral Targeting - 0 views

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    This post is one in a series on Privacy & Security, and covers some of the intersections of these domains for those who are not practitioners with in-depth understanding of the associated disciplines.
    Behavioral Targeting
    The tracking of consumers as they surf the Web to deliver targeted a
Karl Wabst

Customer Profiles - Part 1 - 0 views

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    In my last post, Behavioral Targeting, I mentioned that I used a home-grown form of customer tracking when I worked on Wall Street. I explain a bit more about that in this post. I will describe more about the process in a second part to this post.
    Early Adopters
    The competition in the financial se
Karl Wabst

Back To Our Future - 0 views

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    This post is one in a series on Privacy & Security, and covers some of the intersections of these domains for those who are not practitioners with in-depth understanding of the associated disciplines.
    History Points to Privacy's Future
    Today's post explores the history of privacy a bit mor
Karl Wabst

Treat Data As Dollars - 0 views

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    One of the things that always surprised me while working with corporate information over the years is the lack of a data classification program in the majority of firms. Working with many well-known corporations around the world, I get to see the inner-workings of how IT is practiced.

    One item I
Karl Wabst

Era of the Social Customer - 0 views

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    Paul Greenberg explains it this way in CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers "It is a revolution in how we communicate, not how we do business....We are now living in the era of the social customer.

    The traditional
Karl Wabst

Understand the 4 Barriers to Corporate Social Business Adoption - Before You Leap - 0 views

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    Social, Social, Social! It seems everyone is talking about the need to adopt some flavor of Social to propel business forward. Unless you live under a very large rock, you are aware of the popularity of individual social media services. Many well-meaning companies are rushing forward to transform th
Karl Wabst

Social Is New! A Myth Debunked - 0 views

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    "Social behavior is not a new concept - it simply implies living and working in a community instead of being isolated. What's new is the emergence of platforms to create a setting and values that are intrinsic to a community. Values such as: sharing of ideas and expertise in real-time, establish
Karl Wabst

It Takes Empowered People - Not A Heroic Leader - 0 views

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    Last week I introduced the underlying concepts and premises for two theories of organizational change - from John Kotter and Black & Gregersen-  based on the influence and value of individual commitment to new behaviors, practices and attitudes.

    To start off the week, I dive a bit deeper int
Karl Wabst

3 Key Ingredients To Drive Successful Change: Vision, Strategy, and Leadership - 0 views

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    Today's post discusses the relationship between strategy, leadership, and vision, 3 processes normally associated with senior organizational members. The majority of employees in mid to large sized corporations spend their time in tactical pursuit of short-term goals set by managers. Rather than
Karl Wabst

Top 10 tips for avoiding a costly security breach - 0 views

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    "Strong data security policies and procedures are only as effective as the employees who implement them."
Karl Wabst

The road to electronic health records is lined with data thieves | Reuters Money - 0 views

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    Ultimately, your first line of defense rests with your doctor, though, says Peel. To thwart breaches, pepper your doctor with questions. How will my data be transmitted? Will it be encrypted? For assistance, you can also download a question form at Patientprivacyrights.org.
Karl Wabst

Hackers Could Remotely Manipulate Medical Devices Used By Diabetics - 1 views

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    Insulin pumps are vulnerable to determined hackers who could also remotely mess up the readings of blood-sugar monitors, Jerome Radcliffe, a security researcher who has diabetes revealed at the Black Hat computer security conference, Las Vegas, Nevada. In other words, a hacker could cause a diabetic patient to receive either too much or too little insulin.
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