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Karl Wabst

Dump Your Social Media Strategy; it's not Customer Service - Forbes - 0 views

outsideofthebox.net/...ts-not-customer-service-forbes

Business Leadership Lithium Social CRM Media strategy customer

shared by Karl Wabst on 04 May 12 - No Cached
  • Karl Wabst on 04 May 12
     
    The article Dump Your Social Media Strategy; it's not Customer Service - Forbes made me wonder if companies are still missing the point of social as badly as R. Tarkoff, CEO of Lithium, would have us believe.
    Anyone with a thousand or more employees will likely have over 170, mostly unmanaged, s
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