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Dhaval Khakhar

3CX VoIP blog » Hotel Concepts - Brilliant and 3CX Complete Integration - 1 views

www.3cx.com/...-brilliant-and-3cx-integration

hotel tech Software voip integration

shared by Dhaval Khakhar on 18 Jan 12 - No Cached
  • The 3CX Hotel Module is an add-on that turns the 3CX Phone System into a full-featured hotel PBX, and through the new integration, can now interface directly with Hotel Concepts’ IDPMS or Brilliant PMPRO. This enhancement provides hoteliers with a host of additional features relevant to property operations. Unlike other PBX providers that charge extraordinarily high premiums for these hotel-specific enhancements, the 3CX Hotel Module is extremely affordable, since it leverages low-cost VoIP technology.
  • Unique features of the 3CX Hotel Module now integrated with IDPMS and PMPRO include: The ability to automatically reset the guest PBX upon check-in and checkout, adding or removing the guest’s name on the voicemail system and deleting any leftover recordings; The option to block external calls to and from particular guestrooms upon request; The scheduling of automated wakeup calls; Guests’ names are displayed to receptionists when making in-house calls; Call billing automatically integrated into guest folios; The ability for housekeepers to deliver status updates and execute minibar charges through guestroom PBX phones.
  • As the hotel and travel market continues to trend toward integrated technology solutions that make operations more streamlined and cost-efficient, Hotel Concepts – Brilliant is an ideal partner for us to help meet that growing need,” Martin added.
  • ...2 more annotations...
  • About Hotel Concepts – Brilliant
  • About 3CX
  • Dhaval Khakhar on 18 Jan 12
     
    This article talks about the full integration between Hotel Concepts' Integrated Distribution Property Management System (IDPMS), the Brilliant PMPRO property management platform and the 3CX Hotel Module, a comprehensive PBX telephony system designed specifically for the global hotel industry. The 3CX is an add on that turns the 3CX phone system into a full featured hotel PBX, and with this new integration, it can directly interface with hotel concepts 'IDPMS or Brilliant PMPRO. this is one of the inexpensive ways/means to carry out property operations when compared to other PBX providers who charge high premiums, making it very affordable along with the VoIP technology. since the hotel and travel market is on an upward trend , integrated technology solutions like these can make those operations cost-efficient, as making calls all over the world is so expensive, and along with this, also streamline the operations by combining the extensive telephony experience with the knowledge of the global hotel industry, which will also set new standards in hotel management and communication.
Carl Miller

Rainwater Harvesting Mandatory in Karnataka State, including Hotels | India Climate Sol... - 1 views

www.indiaclimatesolutions.com/rnataka-state-including-hotels

hotel green solution

shared by Carl Miller on 18 Jan 12 - No Cached
  • It's good to hear that Karnataka has made RWH mandatory in the state, but what's more interesting is that hotels have been made responsible for their waste water management as well. At last when the spectre of no fresh water looms high in Karnataka, the government has placed policies in place which will force the hands of the wasters.
  • It's good to hear that Karnataka has made RWH mandatory in the state, but what's more interesting is that hotels have been made responsible for their waste water management as well
  • I saw the huge difference in using waste water and fresh water in The Serai's coffee estates.
  • Carl Miller on 18 Jan 12
     
    This article briefly summarizes how the The Serai resort in the coffee country of the Indian state Karnataka has been harvesting rain water to use for watering their gardens. This article doesn't go into too much detail itself but I did some other research and found that this region of India only gets 8% of their annual rainfall in the months of January-May. This really puts a strain on the region and being able to harvest and store rainwater from the wet season helps especially with superfluous water usage like watering and maintaining hotel gardens. The state made it mandatory to reduce water waste and The Serai has created a surplus. (http://www.karnataka.com/profile/rainfall.html) The Serai resort also uses other green techniques like using waste wood to make furniture for the resort. (http://theserai.in/en/responsible-citizenry.html) I think it's great that the government there has made laws requiring the saving and re-using of rain water. It is especially important for them due to the drastic differences of the dry and rainy seasons but this could be applied almost anywhere. Part of the draw of some hotels is their scenery and gardens but watering these can get expensive and become a waste, especially if there are people in the area who go without a reliable source of drinking water. I think policies like this should be instituted everywhere. I have to give the Serai resort a lot of credit too. Yes, they were forced to start capturing and storing rain water but it seems like they have taken their green initiatives a step further and do more than the bare minimum.
Lorena Collazos

Fujitsu Releases 2-inch Mobile Receipt Printer - 1 views

hospitalitytechnology.edgl.com/...ch-Mobile-Receipt-Printer77955

tech hardware Fujitsu printer

shared by Lorena Collazos on 19 Jan 12 - No Cached
  • Lorena Collazos on 19 Jan 12
     
    Fujitsu has released a 2-inch mobile receipt printer that is compatible with apple iOS, blackberry, and android systems. It also has bluetooth and USB interfaces to support connectivity with various mobile computing devices.
Xinyu Tian

Are Hotel Groups Ready for Total Transparency in Traveler Reviews? - Monday, 16th Janua... - 1 views

www.4hoteliers.com/4hots_fshw.php

groups traveler reviews hotel

shared by Xinyu Tian on 19 Jan 12 - No Cached
  • s a particularly complicated dilemma for hotel groups, which must answer not only to guests but to owners, members and franchisees. One black sheep in the family can tarnish the reputation of other properties and the brand as a whole.
  • Social media changes the rules of marketing.
  • Travelers don’t expect perfection, but they do expect transparency and authenticity.
  • ...4 more annotations...
  • Four Seasons, which this week introduced a “Reviews at a Glance” widget on property pages as part of its new (and vastly improved) website.
  • reviews are listed by star rating, with the best first.
  • Accor was the trailblazer, having integrated TripAdvisor reviews and ratings on Accor.com back in 2010.
  • Unlike Starwood, Marriott doesn’t list the best reviews first, but, bizarrely, lists the oldest reviews first.
  • Xinyu Tian on 19 Jan 12
     
    Social media nowadays becomes a very important role in hospitality industry, and most travelers will search a third party's property reviews like Tripadviser before making their decisions to choose a hotel. You can find either good or bad comments for the hotels around the world from it, and people believe that it has some influence on the travelers' decisions. However, most great hotel groups do not have a website for that use, and Daniel Craig thinks it is because hotel groups not only take care of the customers but also the owners, and as we know hotel group also has franchisers, so if just one unit not operated well, all the other properties will also suffer the reputation issue. But there are also some hotel groups try to do that but with some tricks. Starwood allows the guest to post reviews for some of its brands and list by ratings with the best first, and Marriot set up a new website for its members to post reviews and list by time with oldest first. In my opinion, most hotel groups focus so much on the influence of their brand loyalty, which is also very important, but comparing with the increasing influence of words of mouth that I list below, I strongly agree that those hotel groups need to have a trustful review website for their own ASAP: 1. 90% of consumers online trust recommendations from people they know; 70% trust opinions of unknown users (Econsultancy, July 2009) 2. 83% of all holiday shoppers are influenced by customer reviews. (ChannelAdvisor "Consumer Shopping Habits Survey", August 2010)
ying jiang

Straw Hat Pizza's Switch to Digital Menu Boards Results in Sales Spike | Case Studies |... - 1 views

hospitalitytechnology.edgl.com/...ds-Results-in-Sales-Spike77753

digital menu

shared by ying jiang on 20 Jan 12 - No Cached
  • . We used picture-in-picture to run commercials promoting our newest items. We took advantage of high-resolution photography to whet appetites for appetizers while customers were standing in line waiting to order.
  • When the menu boards need to be updated due to a change in calorie count or other issues, the changes can be made on the console at headquarters, and then updated everywhere with a few mouse click
  • ying jiang on 20 Jan 12
     
    This article is a case about how digital menu helps the restaurant increase sales. There are several benefits by using digital menu. The most important one is that digital menu enable customers to better know the dishes. The restaurant could use full-motion video to show more details. Another advantage is the easier way to control the updating and changing of the menu. 
Gian Altamirano

Microsoft Surface 2, a Table-Sized Touchscreen Device, Now Taking Pre-Orders - Internat... - 1 views

www.ibtimes.com/...e-sized-touchscreen-device.htm

shared by Gian Altamirano on 20 Jan 12 - No Cached
  • Microsoft Surface 2, a gigantic coffee-table sized device with built-in touchscreen capabilities. The list price: $8,900.
  • In the next-generation update, Redmond, Wash.-Microsoft worked with Samsung to make the Surface thinner, smarter and easier to use in real-life settings
  • Gorilla Glass screen is an AMD Athlon II X2 dual-core processor that runs at 2.9 GHz and a powerful graphics processor.
  • ...2 more annotations...
  • 40-inch LCD
  • The device leverages infrared technology to allow up to 50 different points of simultaneous interaction;
Cecilia Lucas

New Hotel Technology Likely to Bring Sticker Shock - 3 views

nreionline.com/...hotel_technology_shock_0516

hotel technology sticker shock

shared by Cecilia Lucas on 20 Jan 12 - No Cached
  • The need for a new generation of computers, data centers and security equipment for the nation’s hotels is driving up the expense of technology in the hospitality industry,
  • The average [technology] cost for a 400-room hotel has been about $50,000 a year. That   cost is going to go up as the brands start implementing new technology to take the place of systems that have been in place for quite some time,” says Shah.   “That cost could be significant. It could be several hundred thousand dollars in additional costs over the next three, four or five years.“
  • “The average [technology] cost for a 400-room hotel has been about $50,000 a year. That   cost is going to go up as the brands start implementing new technology to take the place of systems that have been in place for quite some time,” says Shah.   “That cost could be significant. It could be several hundred thousand dollars in additional costs over the next three, four or five years.“
  • ...15 more annotations...
  • The hotel industry hasn’t kept up with the state of the art to the degree other industries have, says Shah, particularly with regard to pricing and customer convenience.
  • significant. It could be several hundred thousand dollars in additional costs over the next three, four or five years.“
  • The need for a new generation of computers, data centers and security equipment for the nation’s hotels is driving up the expense of technology in the hospitality industry, says Mitesh Shah, chief executive officer at
  •  The average [technology] cost for a 400-room hotel has been about $50,000 a year. That  cost is going to go up as the brands start implementing new technology to take the place of systems that have been in place for quite some time,” says Shah.   “That cost could be  significant. It could be several hundred thousand dollars in additional costs over the next three, four or five years.“
  • The upgrades involve both communications that make life more convenient for travelers, and the unseen hardware that makes hotels function more smoothly.
  • Hackers are more aggressive than ever, and the cost of protecting hotel systems has risen accordingly
  • cost is going to go up as the brands start implementing new technology to take the place of systems that have been in place for quite some time,” says Shah. 
  • Traditionally, too many hotel managers focus on the condition of the carpets and walls  — whether they need painting or new pictures, or fresh plants in the lobby, rather than scrutinizing their technological infrastructure.
  • Examining how people buy and use media shows that bandwidths are growing more sophisticated, and the trend in a hotel experience is to become more connected,
  • And too many hotels are unable to provide that level of technical response.
  • Costly upgrades don’t always translate into higher rates, however. “The question really is, can you charge more for it? Or is it part of the experience?”
  • high-speed Internet, for instance, it’s an amenity that customers demand, but they’re not necessarily willing to pay extra for it.
  • Another expense involves business intelligence technology — the detailed analysis and tracking of a hotel’s daily, weekly, monthly, and quarterly performance.
  • Operating teams then analyze the results and plan their financial strategy on a day-to-day basis, says Shah.
  • When it comes to creature comforts, travelers don’t want to compromise, says Shah. They want the same comforts on the road that are available at home
  • Cecilia Lucas on 20 Jan 12
     
    The Hotel Industry has not kept up with the state of the art technology to the degree other industries have. It's at a point where a great investment is needed to upgrade technology they use both in communications as well as the unseen hardware that make hotels function on a day to day basis. The cost of replacement and and expansion of business data centers and security is very large. But who bears the cost?, since guests have come to expect ammenities such as high speed internet, but aren't necessarily willing to pay for it. This is an inevitable cost hotel corporations are going to have work in to their budgets in order to stay relevant and competitive
Xin Jing

Envysion Implements its Managed Video as a Service Platform with Aloha Restaurant Guard... - 1 views

hospitalitytechnology.edgl.com/...th-Aloha-Restaurant-Guard78051

guard restaurant platform video

shared by Xin Jing on 20 Jan 12 - No Cached
  • The integration of these solutions enables restaurant owners to monitor cash handling and exception reports, identify trends and validate suspicious transactions identified by Restaurant Guard by viewing the video taken at the time of the transaction.
  • Xin Jing on 20 Jan 12
     
    The Aloha restaurant managed video as a service platform which is the leading exception reporting and theft deterrence tool for the restaurant owners. By utilizing Enysion's video, restaurant owners can monitor cash handling easier, identifiy potential suspicious activity faster and monitor the exception report effectively. Moreover, Aloha Restaurant Guard which invented by NCR corporation can identified the common scams through analyzes POS data and transactions. I think that combine Aloha Restaurant Guard to Envysion's video, the owner of the resturant may have a whole picture of the restaurant in their mind through easy used video web interface and secure video clip sharing, data from the two platform and intelligence reports. This is a good model for restaurants to reduce the profit losses from fraudulent activities. It smooth restaurants' daily operation meanwhile employees will regular their own behavior during the work period.
Jeremy Fairley

Electrical Contractor: Hotel Automation Goes Wireless - 1 views

www.ecmag.com/?fa=article&articleID=13345

technology green solution Business hardware software hotel wireless

shared by Jeremy Fairley on 20 Jan 12 - No Cached
  • “We have wireless and hardwired versions, making it easy for both new construction and retrofitting existing hotels,” Sobieski said. The intelligent thermostats can communicate over a ZigBee wireless network, giving the hotel’s engineering team full control and monitoring of every room in the hotel. “With our EcoCentral remote management platform, shutting down a wing for maintenance is as simple as a mouse click. Built-in alerting also gives them the ability to catch problem HVAC systems before a guest call comes in.”
  • Jeremy Fairley on 20 Jan 12
     
    Article speaks about hotel automation systems by vendors, that allow hotels to reduce energy and utility costs that impact the bottom line. The EPA estimated that in 2004 the hotel industry spent more than $5 billion on energy and that the number was likely to increase. Items such as occupancy based thermostats communicate over wireless networks and allow hotel staff to perform maintenance tasks such as detect issues with in-room HVAC systems before guests call in to report the items. Other systems use energy monitoring systems that allow for the hotel to detect room temperatures. This is significant as those rooms temperature and lighting systems can know whether the occupant is in the room and adjust lighting and temperature settings accordingly. Energy waste in hotels is an issue that affects the bottom line so the potential for ROI is great. Implementation of many of these systems is flexible as many are built on wireless networks that do not require heavy physical installation of wiring. Interested in the groups thoughts on this?
rebecca Bonet

Best content in Hospitality Technology | Diigo - Groups - 1 views

groups.diigo.com/...hospitality-tech

shared by rebecca Bonet on 20 Jan 12 - No Cached
    • Jeremy Fairley
      Jeremy Fairley on 20 Jan 12
       
      Many general managers and engineers are just finding that new technology out there can help put a handle on those swings and keep the costs more contained and controllable,"
    • Jeremy Fairley
      Jeremy Fairley on 20 Jan 12
       
      "We have wireless and hardwired versions, making it easy for both new construction and retrofitting existing hotels," Sobieski said. The intelligent thermostats can communicate over a ZigBee wireless network, giving the hotel's engineering team full control and monitoring of every room in the hotel. "With our EcoCentral remote management platform, shutting down a wing for maintenance is as simple as a mouse click. Built-in alerting also gives them the ability to catch problem HVAC systems before a guest call comes in."
  • Fei Qi on 25 Feb 12
     
    This article is about how the POS system works with the ipads. Nowadays, as the Apple products-ipad attract so many people, more and more restaurants notice that applying ipads as part of their point of sale system is a good decision. iPad users are running the terminals in a variety of POS system configurations, including those centered around remotely hosted software running at so-called "cloud" data centers, to which store-level devices communicate via wireless Internet connections. Many restaurant operators feel satisfied with the POS running work with the ipads. The ipads are attractive, and many guests are interested in the products. The most important, using ipads as part of the POS system, they can help speeds up the ordering process in the restaurant. However, using the ipads is not a perfect idea because there is a high cost associated with the high technology products. In my opinion, it is good the combining the POS system with the latest popular products. As on one hand this can make the restaurant more attractive, on the other hand, it is a good way to increase the service speed.
  • rebecca Bonet on 10 Nov 12
     
    This article describes how there are an increasing number of eco-friendly hotels,(popping up) in general, but more specifically in urban center. The article points to be the cost of energy and the new abundance of green technology as the primary reasons for the surge in the number of eco- friendly lodging. The article gives several examples of how city hotels are employing eco-friendly practices and products. First, Sheraton has introduced fuel cells in four of its urban locations. Fuel cells are ultraclean power plants with up to twice the efficiency of fossil fuel. Second, Hyatt is using renewable energy source (wind, hydro, and solar). Finally, Marriott and Hilton are even seeking difficult- to- attain leadership in Energy and Environmental Design certificates for the U.S Green Building Council, which can yield significant tax benefits.
anonymous

Hotel Software: Increasing The Competitive Advantage Article - Computer Software Articles - 1 views

www.1888articles.com/petitive-advantage-095249.html

computer software hotel technology

shared by anonymous on 20 Jan 12 - No Cached
  • While going for hotel software, a client should look for the following essential features
  • Operations at reception- the reception is the face of the hote
  • Manual entering and recording of details could be very cumbersome if database has grown large.
  • ...6 more annotations...
  • Billing process
  • Security
  • Visitors’ profile
  • Technological compatibility
  • It is integrated and comprehensive
  • Another chief requirement of hotel software is timely, validated and authentic report generation
  • Jiaqi Xu on 20 Jan 12
     
    Technological developments are contributing to the redefinition of the functioning of hotels, resorts, bed and breakfast service providers, and others related to hospitality industry. Hotel software can be used to store and organize large amounts of information.It helps the hotel to provide guests with everything that they need to make their stay an enjoyable one. .With the use of advanced hotel software, customers are ensured of better services.Using hotel software can also prevents human error from becoming a problem.By using the right software, a hotel administration can easily administer data partaking to provisional rooms, special requests and checkouts.
  • ...2 more comments...
  • Juan Franco on 21 Jan 12
     
    I am totaly agree with this article because with these software the hotel's employees can be aware of the likes and dislikes of the guests in order to exceed the guest expectations.
  • Ligia Elizondo on 21 Jan 12
     
    I agree with you too. Companies can take advantage of all the guest information in order to exceed their expectations. Data miners can find crucial information to attract new customers in addition of offereing loyal guests products and services according to their preferences.
  • anonymous on 21 Jan 12
     
    a useful software is seriously important for a hotel's operation, such as the following areas: the reception; the billing process should be very fast;the technological compatibility, we should pay attention to the newest software' the visitor's profile, the software should have features to incorporate various details of customer's history; security is important for the details of no matter the hotel or the guests. the software should be integrated, comprehensive, timely and validated.
  • Yu Zhai on 22 Jan 12
     
    Yes, software helps hotel to manage the information and data in a easy way to control. For customers, it becomes easier to book and register and experience the service of hotel. It is a platform for the communication and operations.
Fang Shu

Hyatt Lifts the Curtain on 'Thrive' Global Sustainability Program | GreenBiz.com - 1 views

www.greenbiz.com/...-global-sustainability-program

sustainability hotel green

shared by Fang Shu on 20 Jan 12 - No Cached
  • Hyatt has launched a global CSR platform to pull together the company's sustainability initiatives, green teams, and employee volunteer and outreach programs so that the efforts benefit not only the hotels, but also the communities surrounding them.
  • First and foremost, Hyatt Thrive is supported -- really powered -- by our 80,000 associates in over 450 hotels around the world who really invest a lot to help this platform reach its full potential. To make sure that all of our positive, local efforts add up to make kind of a major global impact.
  • I think the second thing that really positions Hyatt Thrive to achieve results is that this is a global framework that really has the singular goal of helping our communities to thrive.
  • ...1 more annotation...
  • And I think finally what really positions our platform to succeed is that, as a company, we are very, very committed to measuring and tracking our progress, and to also holding ourselves accountable to the goals that we set.
  • Fang Shu on 20 Jan 12
     
    In this article, Hyatt has launched a global sustainability program. And also Hyatt has green teams and employee volunteers to do efforts on the sustainability.  When talked about the progress of the sustainability program, Hyatt said they had three steps: First, Hyatt Thrive is supported by 80,000 associates in over 450 hotels in the world, which will give a lot to help. Second, this global framework has a singular goal to help thrive. Third and finally, Hyatt is very committed to measuring and tracking the progress. They were very accountable. I think more hotels need to develop a sustainability program like Hyatt to help the world go green.
  • Lorena Collazos on 21 Jan 12
     
    This is a great article and not to mention an amazing initiative. A program that is fueled by it's associates will certainly have a positive impact on the community and a lasting effect.
Fesal Alanazi

Amadeus building a "Google Hotel Finder" for travel agents - 1 views

hotelmarketing.com/...hotel_finder_for_travel_agents

agents hotel

shared by Fesal Alanazi on 21 Jan 12 - No Cached
  • multi-source" hotel distribution initiative
  • giving agents easy access to hotels from different sources from a single screen
  • similar to Google Hotel Finder allows agents to click on a hotel listing and view its multiple offers from different sources.
  • ...2 more annotations...
  • the strong trend to self-booking tools in corporations increases demand for the new graphical user interfaces not only from corporations but also their travel agents
  • Just a day after the announcement of its new distribution alliance with Amadeus, HRS send a note to all hotel partners announcing a commission increase from 13% to 15% effective March 1, 2012.
  • Fesal Alanazi on 21 Jan 12
     
    This article is talking about a distribution system called Amadeus. It gives agents easy access to a hotel listing and view its multiple offers from different source, which is similar to Google hotel finder. however, a day after the announcement of this system, HRS announcing to all hotel partners a commission increase from 13% to 15%
Ligia Elizondo

4 Consumer Technologies That Could Change Your Enterprise - 1 views

computerworld.co.nz/...t-could-change-your-enterprise

hotel hardware software technology

shared by Ligia Elizondo on 21 Jan 12 - No Cached
  • Ligia Elizondo on 21 Jan 12
     
    With the advances of technology organizations can create a competitive advange by implementing them to their services and products. In the past companies were looking for remote desktop software solutions such as "VDI and Citrix to hardware solutions like Clear Cube and HP. Now with OnLive Virtual Desktop which is a full window and office desktop shows how technology has advanced very rapidly in the last couple of years making easier the use of systems "The service has been in use for the last year and while I've seen issues in hotels and areas with older or bottlenecked networks, in homes with high-bandwidth connections or businesses with well managed networks it has worked well - granted with few people on OnLive." Some companies would like to apply the advantage of Kinect which is a motion interface for Xbox designed to play without a controller. With Windows Kinect will make more comfortable to managers and directors giving presentations without the need of a keyboard or mice. Windows 8 will allow users to control a computer cursor with their eyes. "These technologies could, using different vectors, address usage models for PCs that have been unsafe or impossible before now and better allow existing hardware to use Microsoft's next operating system." With the implementation of water Block ( HzO) applied during manufacturing hardware would be more protected " Given that moisture is often what causes electronics to corrode and decay over time these solutions could be the equivalent of a Fountain of Youth, significantly extending the useful life of hardware that operates in moist or humid environments." This new advances in technology can bring to organizations more opportunities to expand their market, obtain a competitive advantage and protect their assets.
Marcia Brown-Kelly

Orion by VingCard Elsafe top energy management innovation for hospitality - 1 views

www.besam.com/...nt-innovation-for-hospitality-

green

shared by Marcia Brown-Kelly on 21 Jan 12 - No Cached
  • Marcia Brown-Kelly on 21 Jan 12
     
    At the 2010 International Hotel, Motel and Restaurant Show (IHMRS) held in New York, Orion by VanCard cooped the green initiative for its in-room management system. This technology is very welcome as many hotels struggle with the astronomical cost of energy consumption, especially when they are experiencing low occupancy and rooms have to be maintained for longevity. How this system works is that though its wireless online locks, room temperature is controlled. This can also work for lights as well. Vacant rooms are set at a standard temperature, one a guest is checked in the front desk alerts the system and the room temp is adjusted for the arrival of the guest. Once the guest leaves the room the temperature is once again adjusted, This is a great initiative as, though many guest display social consciousness of energy conservation, they don't always have the habit and discipline to go along with this. So to have their movements tracked and adjust room temperature is great news for hoteliers. The only challenge or question I have regarding this system is if it has the capability to personalize room temperature setting. For example if my temperature preference is outside of the set zone, how can this be addressed. often times in hotels guest may asked about adjusting temp and are told that its a centralized system that cannot be adjusted. They in turn open windows and doors that is counter to this initiative. Nonetheless the cost saving that can be derived for this system is huge in terms of energy conservation and less negative impact of global warming.
  • Bing Liu on 21 Jan 12
     
    This system really helps the hotels to save energy and costs. When I check-in in a hotel, the room temperature is top three things that I concern of a hotel. When I'm in the room, I like to adjust the temperature to a really low degree so that the room is cooled down really quickly.Then when I leave my room, I always forget to adjust it back. Therefore, there are a lot of energy being wasted before I come back to my room again. This system helps to control the room temperature and save energy and cut costs. There's one thing I need to mention is that this system must be maintained carefully and based on daily routine. Otherwise the repairing costs or even the replacing costs would be tremendous. The other good thing about the system also communicates with other in-room systems like the lock system which means they can be integrated and operated in the same online platform.
  • Marcia Brown-Kelly on 09 Feb 12
     
    This is so true. This is defiantly a good system since it is difficult to control the habits of the guess. They are really not thinking about cost impact. I agree that maintenance of the system is critical.
Bing Liu

Starwood Relocates Headquarters to Connecticut, Will Pursue LEED Certification for New ... - 1 views

www.greenlodgingnews.com/arters-connecticut-will-pursue

green hotel

shared by Bing Liu on 21 Jan 12 - No Cached
  • Bing Liu on 21 Jan 12
     
    This article is about the Starwood brand reloacate their headquater in Stamford. This action creates more than 800 jobs to Connecticut and it becomes a LEED certified showcase to their hotel brands. The new headquater will be a good model for saving energy and water and using economic-friendly lights. In addition, Starwood is also one of the largest hotel operators in New York City which is the only city in the world to boast all nine Starwood brands.Harbor Points is also focusing on urban redevelopment which converts an industrial area into a commercial/residential district and exciting urban destination.
  • Melissa Krajewski on 22 Jan 12
     
    A good example of CSR (Coporate Social Responsibility) on Starwood's part to join the LEED movement. I do wonder what they did with their old headquarters in White Plains, NY. Did they sell it to an environmentally friendly buyer or just wash their hands of it.
Yi Pan

Mapping hotel RevPAR performance - 1 views

article website:http://www.hotelnewsnow.com/Blog.aspx/3490/Mapping-RevPAR-performance Geographic information systems (GIS) are powerful tools when married to data.It is useful to analysis the trend...

hotel software

started by Yi Pan on 21 Jan 12 no follow-up yet
jessica carvalho

Hospitality Managers and Communication Technologies: Challenges and Solutions - Cornell... - 1 views

www.hotelschool.cornell.edu/...abstract-15174.html

hospitality communications

shared by jessica carvalho on 26 Jan 12 - No Cached
    • jessica carvalho
      jessica carvalho on 26 Jan 12
       
      This is a good and short article about things that are currently going on in the hospitality industry. It shows that most answers on the small sample size come from their age, gender, and native language. These answers are most comparable to these skills.
  • While most thought a 24-hour turnaround was acceptable, others were willing to let matters slide longer—potentially incurring dissatisfaction from customers and coworkers.
  • jessica carvalho on 26 Jan 12
     
    hospitaltiy tech communications
Chengcheng Feng

Global Distribution Systems in Present Times - Four Major GDS Systems; Amadeus, Galileo... - 1 views

www.hotel-online.com/...Oct02_GDS.html

shared by Chengcheng Feng on 26 Jan 12 - Cached
  • Among the “shelves” on which buyers search for travel services are world’s global distribution systems and the Internet distribution systems
  • The airlines realized that by automating the reservation process for travel agents, they could make the travel agents more productive and essentially turn into an extension of the airline’s sales force. It is these original, legacy GDSs that today provide the backbone to the Internet travel distribution system
  • Fang Shu on 26 Jan 12
     
    October 2002 - The travel marketplace is a global arena where millions of buyers (travel agents and the public) and sellers (hotels, airlines, car rental companies, etc.) work together to exchange travel services. This is a good article talking about four major GDS System companies in the world nowadays. When we do some research in GDS area, it is better for us to know some information about these four companies. They are Amadeus, Galileo, Sabre and Worldspan. The author said that Aadeus is Number 1 inlocations worldwide compared to other three companies, Galileo International is a cautions follower when it comes to technology when compared to other GDS companies. Sabre's competitive strenghs are market position, global reach, stable product line, diversification of revenue streams and intellectual capital. And Worldspan has successfully developed the strategies and solutions to ensure the company's long-tern success. After read this article, I think I have the big picture of what GDS System is. The author gave us the strength of different systems. I know what are these GDS companies doing right now in the world. And what is the best is that the author used some accurate data to support the point. So in my point of view, I don't only understand the knowledge related to GDS System, but also learn the way to write my paper, that is using lots of numbers.
  • ...9 more comments...
  • Fang Shu on 26 Jan 12
     
    I don't know why but I was failed to highlight this article. I did it in My Library.
  • YONGHE FAN on 27 Jan 12
     
    It is a great article that provides some detailed information on the four most famous GDS. and it was separated into four parts by explaining the four major GDS one by one. It is talking about the history, current status and development of these four major systems to help readers understand what exactly it is and how it works. I like this because it helps me create an overview of GDS systems.
  • Ligia Elizondo on 27 Jan 12
     
    Interesting article that summarize important information about major GDS companies. GDS companies such as Amadus, Galileo and Sabre are platforms in which a range of travel related services are offered through electronic switches and routers .
  • Jingyi Wen on 28 Jan 12
     
    This article introduces four major GDS systems' characteristics and strength. I think these information will be useful for hotels when they choose the GDS systems.
  • Yu Zhai on 30 Jan 12
     
    According to the World's Leading CRS/GDS System 2011, Sabre is the winner profile. And the Amadeus, Galileo, Worldspan and Zurich Systems were nominated.
  • Joe Cilli on 10 May 12
     
    This is about GDS!
  • paige rosenberg on 12 Jul 12
     
    In the travel marketplace it is global where buyers and sellers work together to exchange travel services. Global distribution systems and the internet distribution systems have become electronic supermarkets linking buyers to sellers and allowing reservations to be made quick and easy. Travel today is sold most on the internet, it is a vast networks of suppliers and a wide customer pool in a centralized maket. Currently today there are 4 major GDS and they are continuing to grow. This article pretty much summed up what we learned in the past 2 classes
  • Irine Wallace on 03 Sep 12
     
    SUMMARY A global distribution system (GDS) represents a computerized system used for managing different transactions within the air travel and hospitality industry There are currently four major GDS systems: 1. Amadeus (2) Galileo (3) Sabre (4) Worldspan Amadeus Founded in 1987 by Air France, Iberia, Lufthansa, and SAS, Amadeus is the youngest of the four GDS companies. Amadeus is a leading global distribution system and technology provider serving the marketing, sales, and distribution needs of the world's travel and tourism industries. Its comprehensive data network and database, among the largest of their kind in Europe, serve more than 57,000 travel agency locations and more than 10,500 airline sales offices in some 200 markets worldwide... Galileo International Galileo International was founded in 1993 by 11 major North American and European airlines: Aer Lingus, Air Canada, Alitalia, Austrian Airlines, British Airways, KLM Royal Dutch Airlines, Olympic Airlines, Swissair, TAP Air Portugal, United Airlines, and US Airways. It is a major player in the GDS business throughout the world: North America, Europe, the Middle East, Africa, and the Asia/Pacific region. Galileo International is a diversified, global technology leader. Sabre For more than 40 years, Sabre has been developing innovations and transforming the business of travel. From the original Sabre computer reservations system in the 1960s, to advanced airline yield management systems in the 1980s, to leading travel web sites today, Sabre technology has traveled through time, around the world, and has touched all points of the travel industry. Worldspan Founded February 7, 1990, Worldspan was originally owned by affiliates of Delta Air Lines, Inc., Northwest Airlines, and Trans World Airlines, Inc. It is currently owned by affiliates of Delta Air Lines, Inc. (40%), Northwest Airlines (34%), and American Airlines, Inc. (26%). Since its 1995 advance into the world of Internet technology fo
  • xiyu wang on 09 Sep 12
     
    This article is about the GDS system, and it introduced four major GDS system in present times. GDS is a worldwide computerized reservarion network used as a single point of access for reserving airline sears, hotel rooms, rental cars, and other travel related items by travel agents, online reservation sites, and large corporations. The for major GDS systems, Amadeus, Galileo, Sabre, and Worldspan owned and operated as joint ventures by major airlines, car rental comopanies, and hotel groups. GDS is also called automated reservation system (ARS) or computerized reservation system (CRS). Among the four major GDS systems, Amadeus is the youngest one and has done remarkably well during its short tenure. With its strong company infrastructure worldwide, impressive product set, and growing customer base, Amadeus is one of the most significant players in shaping the future of the GDS. Galileo's competitive strengths include market share, well-balanced and global presence, relationships with diverse groups of travel vendors, technologically advanced information systems, highly skilled personnel, and a stable product line. Gralileo is a follower when it comes to technology, but is has established successful relationships with entities such as Go, UK's best low-cost airline. Sabre's competitive strengths include market position, global reach, stable product line, diversification of revenue streams, and intellectual capital. Sabre business model is a strong one, and continues to make significant progress in advancing both its electronic travel distribution and its information technology solutions businesses. The last one Worldspan has a legacy of industry firsts that are not well known. It continues to look at benefits of creating its own consumer brand and has been partnering with different companies to expand the services that it can provide to its customer base.
  • anonymous on 14 Sep 12
     
    GDS is started on the airline industry. And with it development, the airline company recognized that the GDS is becoming more and more important and necessary. And in my opinion, the GDS can not only focus on the airline. It can be on the internet. That is means they should built some sub-company around the world and it will help to form a kind of net that can cover all over the world. So that it is reduce the pressure of airline and increase the short distance distribution. it will be more efficiency for the guest and less human labor.
  • Chengcheng Feng on 20 Sep 13
     
    More and more customers rely on global distribution system to buy hospitality products in present time. This article introduces four major type global distribution systems, Ama dues, Galileo, Sabre and Worldspan. There are also some smaller GDS existed in the world. Amadeus is the youngest of the four GDS companies. Galileo International is a diversified, global technology leader. Galileo's competitive strengths include well-balanced and global presence, relationships with diverse groups of travel vendors, technologically advanced information systems and a stable product line. Sabre's competitive strengths include market position, global reach, stable product line, diversification of revenue streams, and intellectual capital. Worldspan provides worldwide electronic distribution of travel information, Internet products and connectivity, and e-commerce capabilities for travel agencies, travel service providers, and corporations.
Jingyi Wen

Mobile Commerce - Hotel Tonight's mobile app brings in new guests - Internet Retailer - 1 views

www.internetretailer.com/...s-mobile-app-brings-new-guests

E-commerce hotel Business mobile

shared by Jingyi Wen on 27 Jan 12 - No Cached
  • Jingyi Wen on 27 Jan 12
     
    This article introduces a profitable e-commerce for hotel. A mobile app which can help customer makes reservation of same-day hotel room on their mobile rather than on the internet. This app helps customer book same-day hotel with the deep discounts, and it also helps hotels sell their unsold room at the end of the day. Compare with book hotel room on the internet customer can book wherever and whenever through this app. This mobile app also bring more new customers to hotel, about 91% of the customers who use the mobile book hotel rooms had never stay in the hotel before. Customer should first conforms his location when he uses the Hotel Tonight app. After select the city the mobile will show a list of hotels can be chosen with the price and one-word description. Customer can choose the hotel he wants and uses his Facebook account to complete the reservation. Those hotels list on the mobile app are three-star rating or higher rating hotels with good reviews on popular travel web site. The hotel discount will not appear in the app until noon in order to make sure the hotel manager can sell their rooms at higher rate.
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