Can Technology Make or Break a Restaurant's Success? | Hospitality Technology - 0 views
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restaurateurs are struggling to find streamlined solutions that can keep them engaged, and keep profits on the rise
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Restaurants are taking technology to the next level by integrating the systems that track inventory, take reservations, sell menu items, and manage employees.
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consider starting with a cloud-based point of sale. These solutions can deliver 2.1 times the ROI of traditional on-site systems,
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Best of all, restaurants can easily collect email addresses for a mailing list, to re-connect with customers in the future.
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This article touches on how it is critical for restaurants to embrace technology in order to maintain a loyal customer base. What I found to be the most important point was the importance of compatible technology. The article recommends having technology that can track inventory, reservations, sell, manage employees. The value of this is measured and 2.1 times the ROI of a traditional onsite POS. The article recommends online ordering, points out that 2/3 of fast casual customers plan to order online this year, and that the average ticket size is 26% over the regular order. I agree with the author that a restaurant owner's choice to embrace technology can make or break their business.