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This article lists of some common security breaches that hoteliers need to be aware of and prepare the hotel system for.

This article talks about how cybersecurity can critically affect hospitality businesses if they are not careful about what ways could attack their business.

As the article states, "Protecting the identity and information of a customer is paramount to the success of any business and hotels are no exceptions." Quite unfortunately, cybersecurity issues are some of the biggest obstacles that hotels are experiencing nowadays. With hacking attacks such as phishing and ransomware, hotels need to invest in increasing their cybersecurity as any breach can lead to a downfall in business loyalty and brand.

This article highlights the importance of announcing a security breach quickly, and explains the argument on whether it needs to be carefully analyzed before releasing the breach. It explains the importance of releasing the understanding of a hack as quickly as possible to maintain people's information (i.e. bank information) safe.

email security is a good defense against cyberthreats in the hospitality space because it not only helps fend off attacks but also sensitizes staff to risks in cyberspace and provides them with basic awareness and education.

Mariott learned the hard way about the importance of cyber security! By inquiring a hotel for their boutique hotel line, it wasn't until after the fact that they realized that the hotel had been hit by a huge data breach in their system. Luckily, Marriott has the resources and reputation to deal with the issue. But a lot of these smaller hotels do not, so the damage to them could be catastrophic.

"The hotel industry is at risk of attacks, such as malware and ransomware, where criminals try to either steal data or exploit organizations" Majority of threats come through over email, often in malicious links. deploying email security is a good defense against cyberthreats in the hospitality space because it helps fend off attacks.

This article talks about what cybersecurity is and shows you how a cyberattack can unfold. cybersecurity is the practice of protecting systems, networks, and programs from digital attacks. These cyberattacks are usually aimed at accessing, changing, or destroying sensitive information, extorting money from users, or interrupting normal business processes. Technology is essential to giving organizations and individuals the computer security tools needed to protect themselves from cyber-attacks. Three main entities must be protected: endpoint devices like computers, smart devices, and routers; networks; and the cloud. In today's connected world, everyone benefits from advanced cyber defense programs. At an individual level, a cybersecurity attack can result in everything from identity theft, to extortion attempts, to the loss of essential data like family photos. Everyone relies on critical infrastructures like power plants, hospitals, and financial service companies. Securing these and other organizations is vital to keeping our society functioning

This article explains what is cyber security and why it is essential. Not securing our important data can have negative outcomes such as loss of identity, financial damage, and potential lawsuits.

An example of a cyber attack or ransomware, in a manufacturer. Shows some effects of a ransomware and what a consumer may experience.

This article is about the demand for cybersecurity products and services. Using more technology has made our industry more vulnerable and a lack of protected data can leave a company's reputation at risk. It mentioned how cyber-ignorance can be more costly in the long run. Hotels need a contingency plan to be proactive and not reactive.

This article provides a detailed approach on the negative and positive impacts of electronic waste from a global standpoint. This article also provides statistical data to show the various types of technological gadgets that contribute to e-waste, the materials they are made from, and new initiatives put in place to recycle these items.

This article contains information about the talks that will be occurring between the U.S. and China about hacking and cyber-security. According to U.S. officials, there is a "daily barrage of computer break-ins and theft of corporate and government secrets." These attacks are assumed to be from China. The objective of these talks is to establish some rules and behavioral standards between both countries under the topics of security and "commercial espionage." No changes are suggested to be made immediately, but the U.S. hopes that the talks can result in a small, constant change between the countries. These talks will begin in July. This article seemed important in my opinion since the topic of this week in class was about cloud computing. If these two countries participated in a similar business function and used cloud computing to store important information, there could be arising issues. All of the important information could be jeopardized by hacking. By both countries coming to an agreement on the terms of cyber-security, this could possibly open up new opportunities for both countries to work together or expand businesses to one another. This does not mean that hacking will stop in its entirety. However, it could be the beginning of the step in the right direction.

This brief article is taken from Forbes and in it Paul Dunay offers 10 Predictions (or expectations in some cases) for the year in e-commerce. It has been seen that e-commerce has grown year to year, specifically on Cyber Monday which shows people are spending more online. The predictions range from consumer expectations to the use of personal data collected by companies. In my opinion the predictions are very straight forward and almost assumed in today's technological world in regards to customer expectations. The prediction of companies using data they have collected to help improve their e-commerce experience is very intriguing however, and suprising that this is not common practice already. It will be very interesting to see if & how these predicitions develop, especially with social media and the use of personal data. Overall it's an interesting article and provokes some good thought on e-commerce.

This article explains the five key issues with hotel cybersecurity. Hotels have to address a lot of issues with cyber security but this article is able to narrow it down to the top five. The article mentions compliance, credit cards, informed responses to attacks and that credit cards are not the only risks that we have to worry about. Those who work in hotels must realize that it is their duty to protect not only the hotels information but also the information of the guests.

A Russian cybercrime group is targeting credit card data in North America and in Europe known as Carbank. Their end goal is steal your money. To combat this Trustwave has launched a cyber an attack against the group.

The importance of delivering safety, security, sustainability, and service in the hospitality industry is becoming an important aspect of our society. This article discusses each principle and addresses essential information that can help deliver legendary experiences to guests. As social media and review sites become a way to engage costumers in expressing their overall experiences it is important that you ensure the up most excellent experience in every aspect to create consumer loyalty. * Safety - must be the number one priority in any hospitality business. Any issue that violates the duty of care of any guest should be addressed and taken very seriously to avoid negative affects to the brand. * Service - Excellent and hospitable accommodations is the reason why frequent travelers return to the same establishments. Training your staff to be diligent and welcoming will help promote the brand values. * Sustainability - one of the latest trends is environmental sustainability within the industry. Guests are conscious of the importance of sustainability and want to feel like they are part of the movement by booking hotels that are "Green". * Security - due to the large risks of security breaches any business is susceptible to be a victim of cyber attacks. It is important to promote security by having a proactive and preventive plan in case of a security breach.

This article discusses the Federal Trade commission's actions against Wyndham Worldwide Hotels. Unsophisticated hackers breached the hotels system and obtained the credit card records of 600,000 guests, causing the FTC to claim that the hotel group did not maintain proper system security. However, several groups file a Amicus Brief that the FTC is not clear as to what security standards they require. Currently the FTC requirements "will depend on the size and complexity of the business, the nature and scope of its activities, and the sensitivity of the information at issue". This means to many in the industry that company does not know if they are maintain proper security in the eyes of the FTC until they are sued by the FTC. The article goes on to say that a company should "Review your privacy policy immediately to insure it is compliant with the most recent standards and that the data security systems in place are actually consistent with the stated policy".

Paladion, a cyber security intelligence platform, has been incredibly successful with its services. Its most recent success was its' raising of ten million dollars in fresh funding from its investment holders. This capital will be put towards advancing the security system, building a comprehensive cloud security services platform, and global expansion of multiple Security Operation Centers. The company already provides an array of information risk management solutions and services. And its industry expertise includes sectors like banking-finance-insurance, IT & consulting, R&D, and telecommunications. Paladion is on the track for prolonged success and will continue to grow as more advancements are made.

""Cybercriminals and payment card data are like dogs and bacon, they just can't get enough. With POS devices now handling most of the payment card transactions around the world for retailers, restaurants, hotels and grocers, these systems are in the cross-hairs," commented Paul Lipman, iSheriff CEO. "Compromised POS's were the source of major data breaches at Target, Neiman Marcus, Subway and many others, and there are no signs the security risks are slowing down.""

I think that the POS system is definitely the one place that we need to stop and look at when it comes to security and data breaches and we need to keep updating these systems to make it harder and harder for people to hack them. What does this mean for hospitality?

This post talks about all of the common cyberthreats and what we can do to try and avoid these cyber threats. This post is extremely relevant to what we learned throughout the week in this module.

This is a very detailed article about the various ways that hospitality firms are utilizing technology and using their capital to invest in IT related projects. A variety of hospitality firms were surveyed to produce this article on ways they plan to invest in IT and the various projects they feel are most worthy of their dollars. Some of the areas that were most noted and listed as worthy of additional IT investment include improving technology to improve financial performance and enhancements in CRM and loyalty programs, guest experience technology and ensuring the guest stay is always seen as paramount, as well as improved information and cyber security technology as well as an increased focus on understanding big data and improving employee engagement. This article is highly detailed in what it analyzes and it lists a long list of potential investments that a variety of companies will be taking on in the future. The focus of this article was on the year 2017, but many of these concepts still apply to the hospitality industry today and well into the future. Many of these things listed are also things we can see that many companies worked on leading to 2018 and continue to work on and it is the companies that put these IT investments at the forefront that will be leading the hospitality enterprises of the future.

This article talks about the increasing cyber threats in hotels and its consequences for the guests. The hotel guests are paying more attention to how their data is being stored, pushing hotels to make some much needed changes in their data security plan. Despite these pressures, many hotels do not have any proper protection measures. "The Hospitality Technology's 2017 Lodging technology Study showed that a surprising 74% of hotels do not have proper protection measures in place". Steps to prevent such breaches and avoid millions of dollars in loss and reputation damages are mentioned in this article. Some practical ways highlighted in this article are: Provide on-going staff training, implement mobile security plan etc.

The recent cyberattack at Marriott International Inc. has many hoteliers wondering what are the legal and business risks associated with security attacks? The recent breach at Marriott further proves the point that businesses should prepare now or be willing to pay for it later. In November 2018, the Bethesda, MD-based hotel company revealed there had been unauthorized access to the Starwood guest reservation database, which contained guest information relating to reservations at Starwood properties on or before Sept. 10, 2018. Businesses face a multitude of risk when looking at the potential consequences resulting from a cyberattack or breach. As we've seen recently with the Marriott breach, there can be significant impact to brand equity in the marketplace. This impact can be far reaching for publicly traded businesses, resulting in material impacts to businesses and business valuation, and long-term impact to user adoption. In addition to the downside risk from the market, businesses must also mount expensive defenses against litigation that increasingly takes the form of class actions. Reputation is important in every trade but is especially important in the hospitality industry. This, coupled with the fact that consumers are becoming more sensitive to privacy and security related issues, means that businesses in the hospitality industry must manage against these types of risk and allocate appropriate levels of funding toward information security. What should hoteliers learn from the Marriott breach? Pay attention. Marriott was aware that there was a potential issue shortly after it acquired Starwood, but did not, apparently, investigate in detail. Marriott may not have created the problem, but it bought the problem and didn't treat it with the seriousness that was necessary.