Wyndham Signs on for Next-Gen Technology From Oracle Hospitality - Skift - 1 views
-
Wyndham is tapping Oracle Hospitality for its full-service brands and Sabre for its select-service
-
Wyndham is the first hotel chain to adopt Oracle’s next-generation cloud-based version of its Opera property management system.
-
Four and a half years ago, Wyndham moved to its first-generation hosted systems — meaning, moved away from having computers sitting under the desk or in the hotel closet.
- ...18 more annotations...
-
Between 15 and 30 percent of Wyndham’s portfolio of more than 8,900 hotels will move to Oracle Opera Cloud through 2024
-
Every place outside of North America, regardless of where a property is on the chain scale, Oracle Opera Cloud is now Wyndham’s preferred solution
-
“Your cost of entry on Opera in a traditional on-premise model could approach six figures for a full-service hotel, with an upfront commitment that used to be in the five-figures for capital expenditure,” said Scott Strickland, Wyndham’s chief information officer. “We can’t quote specific costs, but this deal offers the cloud-based version at a really accessible price-point for our partners.”
-
“With all of our cloud-based offerings, it’s a subscription model tied to a number of rooms in the hotel on what’s kind of a per-room per-month basis
-
“No upfront costs or licenses or maintenance and upgrade fees. We have packages, commensurate with a property’s needs. Costs can flex up and down in cost with demand shifts, like we saw in the pandemic.”
-
Another factor driving the hotel’s chain’s decision is the system’s scope. For example, Oracle Opera Cloud includes a housekeeping module
-
Their tablets and phones can connect to the cloud and see their arrival list of guests and judge how they want to adjust their staffing or last-minute rate promotions.
-
Wyndham, one of the first hotel chains to return to profitability in the pandemic, sees this move as the latest step in a four-year digital acceleration.
-
It’s a lot harder to innovate when you have four central reservation systems and three digital systems. We now have one of each globally.”
-
It’s faster when it has only one mobile app platform and only two property management systems, compared with a brand running, say, a dozen different property management systems and four versions of a mobile app.
-
Most security incidents result from one of two things. The first is not keeping up with patching of software or system vulnerabilities
-
The second major driver of security incidents comes from the interaction between systems, such as application, infrastructure, and database
-
“With Oracle Cloud technology, we frequently deploy patches in all of our environments across various applications and systems in our cloud
-
API stands for “application programming interface,” which has been described as “the set of functions and subroutines that an outside party can run to build its third-party services on top of a company’s service.”
-
“We have completely removed all the integration friction of the past, with no compromise on the security or performance of the core system,
-
This article discusses Wyndham's decision to transition its property management into the cloud based services through Oracle Hospitality. Their decision was based on the several advantages offered by Oracle's cloud based system such as cost savings, the simplified application and use of only one central system and the protection from cyber attacks. Wyndham is the first hotel chain to adopt Oracle's new cloud based version of their management system.