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How can hotels' water conservation help the Global Goals? | Green Hotelier - 2 views

  • The International Tourism Partnership is working with its hotel group members to address water as a critical issue for the industry, and find ways to work together towards Global Goal 6: clean water and sanitation.
  • For hotels however water scarcity is increasingly common and therefore vital for them to address. As more countries, and cities, experience the effects of high population pressure and less available freshwater, the interest among policy-makers, businesses, and citizens grows. We need to become more efficient water users. We need to make some drastic changes.
  • These words are essential for hoteliers to take to heart as they consider greywater systems or ground water collection as part of the arsenal of water-saving practices they have at their fingertips. All hoteliers need to be thinking far beyond linen re-use programmes, and as guests in some countries typically use ten times or more the amount of water daily than is typical for local people, we also need to look at education and communication to customers.
  •  
    As World Water Week has come to a close, experts have discussed a number of issues regarding water and waste. With major climate initiatives such as the agreements established in Paris, individuals and industry alike have been called to action in order to mitigate negative climate change. Water use is one of the key resources that must be preserved. Hotels are major consumers of water, from guest consumption to laundry to F&B, water use is rampant in hotels. Water scarcity would be utterly detrimental to the hospitality industry. For this reason, greywater systems and ground water collection are but a few of the water-saving methods at the disposal of the hospitality industry. This is especially important because it has been found that hotel guests in some countries use ten times as much water as the local populace.
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MasterCard to bring e-marketing engine here - Times of India - 0 views

  • Mumbai: MasterCard will bring its 'Priceless Cities' programme to India, as part of its initiative for creating experiences to promote the brand.
  • Under the programme, MasterCard has identified cities and provided experiences which include a visit to the Louvre in Paris after closing hours, or access to the Chichen Itza pyramid in Mexico during a full moon.
  • "With mobile phones, we can be more intelligent in targeting the customer," said Rajamannar. "This is why we are deploying our real-time digital marketing which enables us to reach out in a hyper-targeted, hyper-local and hyper-relevant fashion."
  •  
    This article describes how MasterCard is expanding its e-marketing engine to the country of India. It will use a program to target experiences at certain cities. For example, Paris is a popular destination, so the program will offer special events, such as a visit to the Louvre after closing hours. The company is targeting India because of its growing more affluent population.
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THE PASSAGE FROM AIRLINE RESERVATION SYSTEMS TO GLOBAL DISTRIBUTION SYSTEMS - ProQuest - 0 views

    • drbucky
       
      This is ridiculously inefficient compared to the amount of time researching today.
  • INTRODUCTION
  • (CRS)
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    • drbucky
       
      The CRS is still in use today but, from my experience, it is accessed less by travel agents than by the end user (the traveler) directly.
  • airline company managers
  • Consumers also seek immediate confirmation of the reservation;
    • drbucky
       
      One of the smart things about the evolution of the GDS is that designers keep the end user (the traveler) in mind and continue to make sure the systems are user friendly and provide assurances to the traveler. This is significant to remember because there are several GDSs out there performing similar functions so, designing customer friendly systems become competitive advantage.
  • GDS also uses the tourism
    • drbucky
       
      A big benefit for organizations that have strong GDSs: This is an excellent opportunity to collect traveler/guest data. GDSs can be used as an amazing marketing tool in providing information to users in real time and collecting data to help learn how to "speak" more effectively with the users
  • Since there are far more young people
  • Through automation, the efficiency of this process has increased tremendously, while valuable information is being supplied to the customer.
  • Even a relatively standardized hote
  • For instance,
    • drbucky
       
      Perhaps one of the strongest reasons GDSs remain popular in the lodging industry is that these systems are built to be incredibly flexible, reflecting variations in seasonal rates for rooms and for different room types.
  • 1. INTRODUCTION
    • drbucky
       
      The reason I was attracted to this article was that the authors provide an interesting history lesson about the role of the travel agent before the advent of modern-day GDSs, including online travel websites, including Travelocity and Expedia.
  • travel agents spent up to 80% of their time doing things that prepared them for making reservations, and only 20% actually making them. But, due to the commission that tourism providers and travel agents relied on, only the 20% generated revenue.
    • drbucky
       
      Important to note that although this article is specifically written about the airline industry, the entire concept relates directly to the GDS of the lodging industry.
    • drbucky
       
      These systems tend to attract younger users - is this a missed opportunity to attract older users or are businesses intentionally ignoring older travelers who may still depend on more traditional travel agent services?
    • drbucky
       
      Costs to use these systems are high but the ROI may be higher than traditional methods because, used correctly, these systems market and sell themselves.
    • drbucky
       
      This section describes how the lodging industry started to incorporate GDSs into their own businesses.
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The High Risk of a 'Wait and See' Approach | Big Think - 1 views

  • seems less risky.
  • In reality, a โ€œwait and seeโ€ approach has much more risk than the action being avoided
  • Today, new competitors can emerge rapidly, and they can even be from another part of the world.
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  • Geography is increasingly less of a hindrance.
  • eography is increasingly less of a hindranc
  • if you donโ€™t initiate the transformation, someone else will.
  • transformation
  • transformed
  • transformed
  • transformed
  • transformed
  • For example, suppose someone suggests that your company have its
  • website redesigned. You may immediately shoot down the suggestion and say, โ€œNo. Weโ€™re not investing in that. We already have a website that works just fine.โ€ It seems that the expense of creating the new website comes when you say โ€œyes.โ€ Itโ€™s less expensive to โ€œwait and see.โ€
  • Because technology is increasing so fast and because we are in a period of rapid transformation are the exact reasons why you can no longer โ€œwait and seeโ€ what will happen.
  • If you donโ€™t do it, someone else will.
  •  
    This article summarizes the "wait and see" approach and explains why this approach is no longer effective in the business world today. Technology is far too advanced for competitors to not have the ability to hop onto new ideas as soon as possible. Waiting and seeing will put your business incredibly behind since guests will begin to use those companies who have been using the newer approaches first.
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Why hotels are getting on board with sustainable development - JLL Real Views - 1 views

  •  
    This article touches on the reasons the hospitality industry has enveloped into the trend of "sustainability". As "going green" catches on and becomes mainstream, hotels feel the pressure as a result due to the high energy and water consumption rates of the industry. Hospitality is a competitive marketplace and it has a social responsibility to the environment. Hand in hand with "going green" is the initiative of also helping those in need. Many hotels are now donating food that would otherwise go to waste and growing their own herbs with the intention of employing locals to oversee the operations.
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Award-Winning Naples Grande Beach Resort Selects Cloud5 for Hosted Telephony - 0 views

  • cloud-based telephony system for guests and staff, and future-proof its voice network. T
  • Naples Grande Beach Resort now enjoys integrated voice communications with enhanced call routing across the property, PMS integration for seamless guest service, and a future-ready infrastructure, featuring a cloud-based system that will not depreciate or degrade over time
  • "With Cloud5's hosted solution, our systems are always current with the latest software functionality, without the need to purchase future expensive upgrades or interrupt hotel operations. We're always operating with the most advanced features that allow us to deliver fast, reliable guest service across our expansive resort. This upgrade has even reduced monthly telecommunications expenses which adds value directly to our bottom-line."
  •  
    Naples Grande Beach Resort (a personal competitor for my property) has upgrades its PBX system and chosen Cloud5, a cloud based system that allows for on-going integration that does not degrade over time. As stated in the article, "With Cloud5's hosted solution, our systems are always current with the latest software functionality, without the need to purchase future expensive upgrades or interrupt hotel operations. We're always operating with the most advanced features that allow us to deliver fast, reliable guest service across our expansive resort. This upgrade has even reduced monthly telecommunications expenses which adds value directly to our bottom-line.". This very statement intrigued me as I recall when my property transitioned to HotSOS for our PBX software. Like most other softwares, integration with Opera our rooms system was a challenge and it was not without hiccup and initial challenges. Because it is not cloud based, the property does need to purchase upgrades and re-install in individual areas throughout the property. Our Sales team does however, work off an internet based software - Salesforce - and it allows not only for easier and seamless integration, but it also allows us to access it from home. It will be interesting to see how Cloud5 changes the guest experience for those at Naples Grande and how many other companies will begin moving towards this format of system.
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SPG Hotels Sustainability Programs | Marriott Corporate Responsibility - 0 views

  • Make a Green Choice (MAGC) Make a Green Choice (MAGC) is our guest-facing sustainability and loyalty program in which our guests can choose to help reduce our environmental footprint. Any guest at a participating SPG hotel can Make a Green Choice by forgoing full housekeeping for up to three days in a row (excluding their check-out day). For each night a guest opts into MAGC, they receive 250-500 Starpoints or a $5/5โ‚ฌ Food & Beverage voucher, while helping to reduce the use of water, energy and chemicals. Sustainable Food & Beverage We aim to integrate leading sustainable and social practices and principles into our core Food & Beverage strategy and operations. We are working to reduce the negative impacts of our business while supporting locally sourced ingredients and their suppliers. View Sustainable Food & Beverage Policy (PDF) Sustainable Meeting Practices (SMP) Sustainable Meeting Practices (SMP) includes a globally aligned collection of initiatives that integrate environmental and social concerns into the meeting process. This includes a Meeting Impact Report that calculates the carbon footprint of a customerโ€™s meeting, tracks the sustainable practices incorporated during the event, and provides the ability to offset the meetingโ€™s carbon footprint.
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    Sustainability strategies are being imposed in hotel chains and one program that I am familiar with is the MAGC in which starwood properties participated in. They have the guidelins to be on brand with these sustainability programs which is both beneficial to our guests loyalty and help sustain on what is left in nature. It has been shown in this topic the different programs that involves every department. The MAGC being introduced or offered to guests upon check-in is a good way to let our guests know that we truly cares and value our environment. And email receipt is also recommended. The SMP is for company or meeting planners with the recommendation of going paperless and go digital and still be efficient and effective. This is also to prevent the property and participants in making unnecessary wastes.
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(PDF) The Digital Disruption of Virtual Reality and the Future of the Steel Roller Coas... - 0 views

  •  
    This article deals with virtual reality and how it is impacting the future of the steel coaster. "While VR product development and integration strategies are still in the early stages, as it currently stands, VR is identified as a key role player and complementary technology for further consideration in the roller coaster industry going forward." "With leisure experiences such as amusement and theme parks attracting both domestic and international tourists, and tourists being a highly sought-after commodity capable of turning almost any tourism destination and its attractions into thriving exports (Louw, 2017)" "Furthermore, the US attractions industry grew at nearly twice the rate of the overall US economy and over a timeframe of seven years (2004 - 2011), the impact of attractions grew 50%, with an average growth rate of 6% per annum (Oxford Economics, 2013)" 'This implies that there is not much of a new experience on offer for visitors who have already mustered the courage to conquer these rides which may prove to be cumbersome for park management as far as visitor attendance is concerned and, especially, as far as attracting return visitors is concerned. " "Google Trends indicates a steady increase for the search term "Virtual Reality" over the past 5 years, with a notable spike occurring during 2016 (Google Trends, n.d.)" "With the introduction of VR, however, existing roller coasters and their infrastructure can be revitalised at a fraction of the cost of a complete rebuild by introducing a digital experience overlay (Louw, 2017a:135)" "Naturally, future work could include gaining a better understanding of how VR additions to existing roller coasters affect park visitor numbers with prior studies having indicated positive results of introducing new attractions lasting up to 2 years (Cornelis, 2010)."
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Investing in the Guest Experience: Wyndham Becomes First Major Hotel Company to Begin R... - 2 views

  • Mobile-enabled platform allows for quicker innovation while helping hotels enhance guest personalization, lower costs and boost operational efficiencies
  • Wyndham's selection of OPERA Cloud for its full-service hotels represents the latest in a growing list of newly launched technology initiatives by the Company, all of which center on giving franchisees tools to help provide a competitive advantage amid the ongoing pandemic
  • "Having OPERA Cloud in place allows franchisees to quickly and remotely enhance features for guests as the industry continues to evolve, which is going to be critical in maintaining a competitive edge."
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  • Wyndham first began its digital transformation journey in 2016, which has since resulted in a shift to best-in-class, cloud-based property management systems, a single central reservation system for all 20 brands, and a flexible cloud service and sales platform.
  •  
    Wyndham Hotels & Resorts announced the roll out of the Oracle Hospitality OPERA Cloud Property Management (PMS), which will reduce the need for onsite hardware with special installation and provide operational enhancements that will be beneficial for guests, such as higher performance, security and reliability. One of the key features described is the mobile computing aspect of it, which gives operators the ability to run the hotel from anywhere, meaning team members do not need to be stationed at a desk to serve guests. The cloud-based system is designed to operate in more than 200 countries and can integrate with thousands of partners to create personalized opportunities for guests. This follows a series of shifts to other cloud-based systems which started in 2016 in an effort to demonstrate a progressive approach to digital transformation to give their hotel owners a strategic advantage over the competition.
  •  
    I was shocked to read this article. I have worked with Wyndham and with Opera for many years and I was not expecting them to change to a different PMS system. I believe this might be a good move from Wyndham because private owners could reduce expenses by not having to pay royalties to Opera but at the same time, this is a new system that is somewhat new to the franchise. Great post I really enjoyed this article.
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The Different Types of Cloud Computing and How They Differ - 0 views

  • clouds, in the tech sense, are incredibly versatile
  • Cloud computing still relies upon the same physical server hardware that forms the backbone of any computer network. The difference is that cloud architecture makes the processing power and storage capacity of that hardware available over the internet.
  • Cloud deployment describes the way a cloud platform is implemented
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  • , how itโ€™s hosted, and who has access to it.
  • A completely on-premises cloud may be the preferred solution for businesses with very tight regulatory requirements,
  • The great advantage of a public cloud is its versatility and โ€œpay as you goโ€ structure that allows customers to provision more capacity on demand.
  • On the downside, the essential infrastructure and operating system of the public cloud remain under full control of the cloud provider
  • Public clouds typically have massive amounts of available space, which translates into easy scalability
  • A cloudbursting model uses the public cloudโ€™s computing resources to supplement the private cloud, allowing the company to handle increased traffic without having to purchase new servers or other infrastructure.
  • less economical model than the public cloud
  • private clouds lack the versatility of public clouds
  • Simply put, hybrid clouds combine public clouds with private clouds
  • The primary advantage of a hybrid cloud model is its ability to provide the scalable computing power of a public cloud with the security and control of a private cloud
  • A misconception about both colocation and the cloud is that theyโ€™re an โ€œeither-orโ€ investment. As mentioned, the two can be deployed together as part of a hybrid cloud model, enabling more streamlined application management
  • it can be cost effective, though the initial expenditure for the private cloud should be considered
  • work with a service provider who has significant experience in the the hybrid cloud model as there are potential performance and security risk inherent to the need for the two different servers (public and private) to communicate and share data.
  • Although not as commonly used as the other three models, community clouds are a collaborative, multi-tenant platform used by several distinct organizations to share the same applications.
  • scalability is a benefit
  • system remains highly flexible,
  • The shared storage and bandwidth can create issues with prioritization and performance as servers adjust to demands
  • In some cases, a single public cloud isnโ€™t enough to meet an organizationโ€™s computing needs. They turn instead to multi-clouds, a more complex hybrid cloud example that combines a private cloud with multiple public cloud services
  • IaaS is the most comprehensive and flexible type of cloud service available. Essentially, it provides a completely virtualized computing infrastructure that is provisioned and managed over the internet.
  • Situated a bit higher up the cloud computing pyramid is PaaS
  • PaaS provides the framework needed to build, test, deploy, manage, and update software products
  • SaaS is a fully-developed software solution ready for purchase and use over the internet on a subscription basis
  • If controlling the environment is essential, as are tight security regulations because of your industry, private cloud solutions offer both security and control.
  • when looking for a cloud services provider, you want to choose a company that not only knows, but understands your business or industry
  • The bottom line is this: if you are in the market for a colocation partner, you want to make your research process as exhaustive as possible. Consider all possible scenarios, all possible needs, and how your provider can meet or exceed your service expectations while partnering with you for succes
  •  
    This article gives examples of the various types of cloud computing and their advantages and disadvantages. It shows that there are cloud-based options that can be appropriate for every business.
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Technology: Disruptive Innovation in the Tourism Industry | urbanNext - 0 views

  • Technology,
    • moonlogs
       
      Technology works exponentially.
  • As a result of these realities, not only are products changing and improving, but markets and organizations are changing too.
  • Companies grow in relation to these laws based on what might be called the generative principles of exponential growth: Reach, Interaction, and Resilience.
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  • Finally, an organizationโ€™s Resilience depends on the number of business partners that have developed their commercial offerings and lifestyles based on its standards and market and the number of people who feel a sense of shared ownership of its open resources.
  • these levers and principles in relation to some of the most disruptive companies in the tourism industry
  • they owe their initial edge to their community,
  • Not all innovations are specifically sought; sometimes they arise in response to a problem or need.
  • it is important to understand that technology is not an end, but a means, and that tourism is an individual experience, often shared on- and offline.
  • In short, to be innovative, an action must mark a milestone, such as: โ€“ Opening a new market. โ€“ Creating a new product. โ€“ Modifying an existing product. โ€“ Improving a production method. โ€“ Finding a new source of supply. โ€“ Creating a new form of organization
  • technology permeates the reasoning and experiential part of the brain much more powerfully and markedly in the new generations.
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ASSA ABLOY Global Solutions Earns Recognition as Best Mobile Key Provider During 2021 H... - 0 views

  • โ€œBeing named the best mobile key solution by hoteliers not just once but twice, is a truly proud moment for our company and is especially relevant this year as properties look to digital key solutions to play a central role in their cleanliness initiatives,โ€ said Markus Boberg, Global President- Hospitality at ASSA ABLOY Global Solutions.
  • Currently in use by properties and hotel brands of varying sizes and backgrounds, Mobile Access provides guests with the ability to sidestep germ risks at the front desk by using personal devices to check-in. Engineered using ASSA ABLOYโ€™s Seos technology, the solution further uses secure communications channels to transmit digital key and room number information to a guestโ€™s device which can then be used to gain entry to guestrooms or other hotel areas.
  •  
    ASSA ABLOY is leading the industry in contactless technology. They provide digital key system to enhance hotel brands while keeping their customers safe.
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Soaring e-waste affects the health of millions of children, WHO warns - 0 views

  • As many as 12.9 million women are working in the informal waste sector, which potentially exposes them to toxic e-waste and puts them and their unborn children at risk.Meanwhile more than 18 million children and adolescents, some as young as 5 years of age, are actively engaged in the informal industrial sector, of which waste processing is a sub-sector. Children are often engaged by parents or caregivers in e-waste recycling because their small hands are more dexterous than those of adults. Other children live, go to school and play near e-waste recycling centres where high levels of toxic chemicals, mostly lead and mercury, can damage their intellectual abilities 
  • For an expectant mother, exposure to toxic e-waste can affect the health and development of her unborn child for the rest of its life. Potential adverse health effects include negative birth outcomes, such as stillbirth and premature births, as well as low birth weight and length.  Exposure to lead from e-waste recycling activities has been associated with significantly reduced neonatal behavioural neurological assessment scores, increased rates of attention deficit/hyperactivity disorder (ADHD), behavioural problems, changes in child temperament, sensory integration difficulties, and reduced cognitive and language scores.
  • A rapidly escalating problem
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  • The WHO Initiative on E-waste and Child Health, launched in 2013, aims to increase access to evidence, knowledge and awareness of the health impacts of e-waste; improve health sector capacity to manage and prevent risks, track progress and promote e-waste policies that better protect child health; and improve monitoring of exposure to e-waste and the facilitation of interventions that protect public health.
  •  
    This Article corresponds to the two discussion posts this week. where we see e-waste not only a growing problem for pollution but affecting the health of younger children in surrounding areas, this article discusses how the WHO is trying to bring awareness to this issue.
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What Exactly is an HRIS? The Complete Breakdown - BambooHR Blog - 0 views

  • an HRIS system is the integration of HR activities and information technology.
  • It enables data entry, tracking and management for human resources, payroll and accounting.
  • most HR teams use an HRIS to help them improve their processes and stay organized
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  • itโ€™s good for everyone who works with HR to be familiar with a few HRIS basics like the variations and definition of HRIS, what an HRIS does, which organizations need HRIS, and how to best use an HRIS.
  • With an HRIS, youโ€™ll never have to comb through filing cabinets or search through different versions of spreadsheets ever again. Every piece of information you need can be easily collected, tracked, updated, and searched in seconds.  
  • Many tedious HR processes are made quick and simple with an HRIS.
  • A good HRIS vendor will stay on top of regulations impacting HR and adapt their software to make it easy for organizations to meet compliance requirements.
  • When HR has fewer operational tasks to manage, they can spend their valuable skills and time on strategic HR initiatives that improve business outcomes
  • Improving retention, increasing productivity, and monitoring the company culture are just a few ways HR can spend their time when they have an HRIS.
  • Top-notch employees like top-notch employers. A good HRIS can help improve employeesโ€™ perceptions of their organizations.
  • Many of our clients say their HRIS helps them look like HR rockstars because of its convenience and ease of use.
  •  
    This blog tells you everything you need to know about an HRIS. What the benefits are, why you should get one and when you should get one.
  •  
    This article answers the question "What is an HRIS?" It is the integration of HR activities and information technology. This article talks about what it does, reasons to use HRIS, when you should get an HRIS for your business and how many employees an HRIS can handle. It also talks about some of the common features and even how to use it.
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Hotel Computer Network ยป BNG Hotel Management Kolkata - 1 views

  • A computer network or data network is a telecommunications network which allows for computer systems to alternate data. In computer networks, networked computing instruments pass knowledge to each other along network links
  • In 1969, the university of California at la, the Stanford research Institute, the tuition of California at Santa Barbara and the institution of Utah had been related as part of the evolved study initiatives company network (ARPANET) task. It is this network that developed to come to be what we now call the web.
  • Two such instruments are said to be networked collectively when one gadget is able to alternate knowledge with the opposite device, whether or not or no longer they have an instantaneous connection to each other.
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  • Facilitate communique via electronic mail, video conferencing, immediate messaging, etc.
  •  
    This article discusses "Hotel Computer Networks". The author keeps information brief but informative.Highlights include, explaining the point of a computer network and how such communication is made possible. "Hotel Computer Networks are used to: Facilitate communique via electronic mail, video conferencing, immediate messaging, etc." The article concludes by highlighting the various varieties of computer network's used in hotels i.e. Local Area Networks, Personal Area Networks and Campus Networks.
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Cloud Storage Security: How Secure is Your Data in The Cloud? - 0 views

  • Hybrid Cloud: Many companies choose to keep high-volume files on the public cloud and sensitive data on a private cloud. This hybrid approach strikes a balance between affordability and customization.
  • Intrusion Detection: Online secure storage can serve many users at the same time. Successful cloud security systems rely on identifying when someone tries to break into the system. Multiple levels of detection ensure cloud vendors can even stop intruders who break past the networkโ€™s initial defenses.
  • Internal Firewalls: Not all accounts should have complete access to data stored in the cloud. Limiting secure cloud access through internal firewalls boosts security. This ensures that even a compromised account cannot gain full access.
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  • Encryption: Encryption keeps data safe from unauthorized users. If an attacker steals an encrypted file, access is denied without finding a secret key. The data is worthless to anyone who does not have the key.
  • Authentication: Weak passwords are the most common enterprise security vulnerability. Many employees write their passwords down on paper. This defeats the purpose. Multi-factor authentication can solve this problem.
  • Breach Drills: Simulating data breaches can help employees identify and prevent phishing attacks. Users can also improve response times when real breaches occur. This establishes protocols for handling suspicious activity and gives feedback to users.Measurement: The results of data breach drills must inform future performance. Practice only makes perfect if analysts measure the results and find ways to improve upon them. Quantify the results of simulation drills and employee training to maximize the security of cloud storage.
  • Is the Cloud Secure and Private?Professional cloud storage comes with state-of-the-art security. Users must follow the vendorโ€™s security guidelines. Negligent use can compromise even the best protection.
  • Redundancy makes cloud storage security platforms failure-proof. On-site data storage is far riskier. Large cloud vendors use economies of scale to guarantee user data is intact. These vendors measure hard drive failure and compensate for them through redundancy.Even without redundant files, only a small percentage of cloud vendor hard drives fail. These companies rely on storage for their entire income. These vendors take every precaution to ensure usersโ€™ data remains safe.
  •  
    This article goes into how secure is data that is stored in the cloud. There are three different types of cloud storage. one is public, two is private and three is hybrid. The article states that most companies go with hybrid because of its versatility. cloud storage does have built in security that includes intrusion detection, internal firewalls and file encryption. the article does list that there is security risk that come with cloud storage. week passwords are one of the main concerns when it comes to cloud security. Cloud companies do what's called breach drills to see if there are any weakness in the security and if there are how do they handle the situation if the system is compromised. this article does list the pros and cons of cloud services but in the end, it shows that the writer for this article is biased towards the use of cloud services.
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    Breach drills sound like a great idea! It would be helpful in continually maximizing security efforts and determining weak points in the system, especially with technology advances and computer viruses becoming stronger.
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Airlines, agencies push forward with NDC adoption: Travel Weekly - 0 views

  • irlines and travel agencies have mostly pushed forward with New Distribution Capability (NDC) adoption programs during the Covid-19 crisis
  • One of the already partly fulfilled promises of the NDC standard is that it enables airlines to deliver new kinds of content and packages to travelers,
  • The point is that NDC gives airlines flexibility to innovate
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  • deployment of the digital distribution standard offers airlines the twin promises of increasing revenues and reducing costs, objectives that are especially urgent during challenging times. 
  • Constrained by liquidity concerns, however, airlines and travel agencies have not, for the most part, sped up NDC initiatives during the Covid-19 crisis
  • American has made quick NDC implementation progress with a couple of agencies, while work with other agencies has slowed or been paused. 
  •  
    This article mainly describes the development of NDC in the pandemic period. It's also shows a trend that tourism industry may bypass some level of GDS though NDC in the future.
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50 Facilities Management Tips and Best Practices - Camcode - 0 views

  • Cut night site lighting. โ€œDepending upon how your site lighting is operated and circuited, you can create an โ€˜economize modeโ€™ for overnight when the site is at its lowest occupancy. Keep perimeter site lighting on around your property and all entrances and main drives lit.
  •  Replace older lighting with LEDs. โ€œMemorial Sloan-Kettering Cancer Center chose LEDs to replace existing lighting in a parking garage open 24/7, halving the garageโ€™s power consumption. Meanwhile, Mediapolis Community Schools in Mediapolis, IA, also embarked on a retrofit of LED exterior lighting.
  • Implement a sustainable facility design plan. โ€œSustainable design is more attainable and affordable than itโ€™s ever been, especially when you think in terms of years instead of days and weeks. Itโ€™s also worth noting that sustainable design is very well favored among the public, which is an extra incentive for companies interested in reinforcing their reputation as socially responsible and environmentally concerned
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  • Know the total cost of all facility work done both directly and indirectly. โ€œTo the untrained eye, the facilities maintenance arm of a business appears to be a black hole of cost. The costs of these FM services add up, and unless discrepancies arise, that is where most of the business analysis ends. However, facilities maintenance managers, who are privy to all of the nuances that make up eac
  • h work order, understand the complexities and overhead involved in this sector of business.
  • Consider less obvious improvements that impact facility energy use. โ€œSome energy-related projects will be more or less hidden from the users and primarily pursued to reduce energy demand, such as chiller and fan-unit upgrades. Such projects may end up providing the building users with better temperature control, but this is not the primary goal of the upgrade
  • Operational changes such as reducing the hours of HVAC and lighting operation, and changing setback temperatures, which require very little expenditure (if any at all) do not directly affect user experience, but can produce large reductions in electricity loads. In general, working with the building operations team to reduce energy use can produce impressive reductions in loa
  • his allows building and facility management professionals to determine whether the cost to improve a particular element of a building or a system in it against the cost savings over the same period. If the cost of an upgrade over its lifetime offers an advantage over the building operational costs it will save, then itโ€™s generally considered a good investmen
  • โ€œFinding the right suppliers to maintain your facilities can be difficult and time-consuming. From janitorial services, to groundskeeping and maintenance supplies, ensuring suppliers are providing apples-to-apples quotes, developing contracts with clear service levels, and validating that supplier quality
  • โ€œBoilers today can reach efficiencies of up to 96 percent using condensing technology; however, a typical building, including new buildings, uses atmospheric type boilers which, for all intents and purposes, are only slightly more advanced than a science lab Bunsen burner. This technology is reliable and it works, but it is expensive to operate
  • An energy audit systematically identifies and develops opportunities to help reduce energy use in an institutional or commercial facility and, as a result, decrease building operating costs. Focusing the audit is imperative for maintenance and engineering managers.
  • โ€œCommercial kitchens are high energy users, consuming roughly 2.5 times more energy per square foot than any other commercial space, according to the US Environmental Protection Agency (EPA).  Of that, as little as 40% is used in the preparation and storage of food, says the UKโ€™s Carbon Trust; much of the wasted energy is dispersed into the kitchen.
  • All commercial buildings are insulated; building codes make it mandatory to insulate up to  a certain level. Unfortunately, because most buildings are put up under strict guidance to budgets, they are usually put up with only the minimal amount of insulation
  • Develop performance measures for your PM process with an emphasis on measuring the amount of PM that is work completed compared to all other work. Total PM hours should be the highest percentage of all the departmentโ€™s maintenance work. This goal might seem impossible, but over time, it is very achievable
  • โ€œPreventative maintenance is all about planning, plain and simple. Every piece of equipment or machinery at your disposal or under your care should have a schedule of what type of maintenance it requires and when it requires that check-up.
  • โ€œFailure modes are defined as โ€œhow something fails.โ€ Letโ€™s use a flat/membrane roof to show an example of what a failure mode is. On a flat/membrane roof, one failure mode may be โ€œpenetration of roof membrane,โ€ and the causes of this failure mode could be many. Knowing the failure mode(s) of a specific maintainable item such as a membrane roof and its causes can be key to early detection of roof failure (not meeting the intent of the end user) so the repair can be made before it affects an operatio
  • โ€œCatch small problems now before they become big ones. Addressing small details can add up to huge improvements in appearance and functionality. Ask your facilities services provider, janitorial company
  • You may schedule preventive maintenance based on meter readings on an equipment. However, equipment meters usually do not differentiate between work time and idle time
  • Greasing the rack and pinion of a beam saw, for instance, can cause grease and saw dust to solidify inside the gears over time, eventually preventing them from moving. If youโ€™re unsure which tasks are beneficial to each piece of equipment, ask your equipment representative.โ€
  • Having spare parts and supplies around the time of a major preventive maintenance schedule is absolutely critical. Asset management software allows you to check the availability of the spare parts for dates when the work orders are due. This report can help you identify parts that are insufficient for the required work orders in the future. If you know which parts you are falling short on, you can order them in advance from suppliers rather than waiting till re-order limits are reached
  • โ€œAppropriate repetition and reinforcement are necessary. The average person is bombarded with more than 300 messages while at work, and multiples of that outside of work, Finney says. Getting a message to land with an audience might take as many as 12 repetitions, in some cases, he says
  • Letโ€™s get together: when youโ€™re designing your facilities, design social spaces for your employees. These might be lunch or break rooms, games rooms, gyms, or even community gardens.
  • While other managers may work to manage clients or staff, your job is to manage facilities and all that occurs in them. Your corporationโ€™s physical assets are just as important as your human resources, and you are the expert in this field. Whether itโ€™s collating data or contributing to the organizationโ€™s bottom line, your input is a valuable part of corporate decision-making
  •  โ€œWorkplace inclusion has to be clearly defined before any initiatives can be pushed forward. One useful definition of an inclusive office is a workplace in which all staff are treated with respect and have equal access to resources and opportunities. Facility managers should build on this high-level description to create an idea of what concepts like equal access, diversity and fairness look like in their own facilities
  • Space costs money. Knowing that we are moving towards a working environment consisting of virtual or mobile workers, investing time in developing new workplace designs that can suit these new ways of working while increasing space utilization rates can result in impressive cost savings
  • Performing facility maintenance and engineering tasks is like sailing among icebergs. What technicians canโ€™t see will sink them โ€” or their facilities. Thermal imaging technology gives technicians the ability to see the unseen, making it easier to spot failing motors and electrical components,
  • This concept is broadly used to describe our attempt to formally identify in-house talent in many of our labor shops. We identify talent through a competitive selection process based on potential vs. skills and promote our selected personnel to the worker and helper level while training them to achieve appropriate full mechanic level with associated certifications/licenses
  • This directly leads to the client receiving a more fit-for-purpose solution and ultimately receiving greater value which grows a greater relationship.
  • In other words, there has to be a compelling reason based on our mission for why we would submit budgets for anything.โ€ By presenting specific information on how and why youโ€™ve chosen your budget numbers, you can help the C-suite see that your budget is well within reason
  • When you automate the work order process, you remove human error associated with it. Essentially, youโ€™re taking the people out of the process and ensuring nothing gets missed or overlooked
  • โ€œThere are many different software options out there than can aid FMs in organizing and streamlining their everyday tasks. This ranges from software designed to help manage all maintenance activities to logging and tracking facility visitors for security purposes. 
  • uch smart sensors, operating costs are dramatically reduced, productivity is enhanced, and occupantsโ€™ comfort is improved.
  • โ€œOne of the most exciting features of Facilities Management software is the ability to manage heating and cooling remotely, or set a programmable thermostat to move set temperatures up or down throughout the day. Facilities planners love the ability to analyze and explore energy use from heating and cooling systems
  • โ€œMaintenance and facilities administration systems must frequently abide by national and global regulatory requirements. All maintenance administrators face occasional random or audits inspections by regulatory authorities. Maintenance software enables you to prove regulatory conformity and decrease the amount of paperwork and preparation that is needed for an audit.
  • KPIs allude to opportunities and errors in your company. Paired with the Internet of Things (IoT) and energy management systems, KPIs can be used to highlight missed maintenance tasks, greater traffic area of your business or problems with machinery
  • โ€œClosely monitoring energy and water use to reduce building-operating costs is another benefit. By allowing owners to monitor and analyze the performance of multiple systemsโ€”air-conditioning levels, lights on automatic dimmers, water usage
  • โ€œA feature thatโ€™s gaining a lot of ground is using facial recognition technology to let people in and out of the building. Itโ€™s more secure than key fobs or cards, and unlike cards and fobs, you canโ€™t forget your face at home. Itโ€™s like batting a triple, or killing three birds with one stone
  • You cannot do your job properly without the correct information. If you donโ€™t have proper records on the state of your facilities, you canโ€™t do your job as a facilities manager.
  • โ€œA surprising number of facilities managers have no true system in place for managing their space.  More than a quarter of everyone interviewed โ€“ 28 percent โ€“
  • . It may help significantly with compliance with various industry standards, such as HIPAA in the healthcare industry and Sarbanes-Oxley in the financial field. It can help to document best practices for avoiding accidents, or in the worst case scenario,
  • This method identifies how critical a piece of equipment or maintenance task is to your business and will ultimately show you where it should land in your prioritization process
  • Smartsheet is a spreadsheet that you share with your co-workers, but its features go far beyond Excel. This tool combines the traditional spreadsheet with project management tools, templates, and forms and allows you and your colleagues to access spreadsheets on mobile devices and work on them collaboratively
  • The business world is increasingly embracing a larger remote workforce. Offices are used as areas to collaborate, develop, and design new ideas. The day-to-day work can be, and often is, done from home
  • โ€œAnother possibility for cutting costs, say experts, is not just moving staff around, but moving work around also. This means carefully examining all outsourcing contracts to see if they can be scaled back and the work completed by in-house staff
  • โ€œVerify assets from a minimum of two data points, such as the barcode and the itemโ€™s serial number.
  • After collecting data and developing a maintenance schedule for your assets, you need to plan for the long-term maintenance of your asset inventory
  • However good asset management and maintenance planning is, there comes a time when an asset reaches the end of its useful life and should be disposed of.
  • โ€œIf youโ€™re trying to get a handle of your documents, the first thing you should do is an asset assessment. Detail the condition of all the main equipment and systems, and document those conditions
  • Strategic asset management integrates key relationships between planning and delivery activities.
  • Maximize your use of vertical cubic footage by placing seasonal products or those that move less frequently in harder-to-reach vertical storage areas
  •  
    the article highlights how companies can benefit from sustainable design and gives tips on preventive maintenance
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BEACON TECHNOLOGY: WHAT IS IT GOOD FOR? - Seamgen - Medium - 1 views

  • wireless transmitters that use Bluetooth Low Energy (BLE) to transmit signals to nearby devices.
  • continually advertise their presence and provide detailed information when an interested device, like your phone, initiates a connection.
  • Beacon technology can help a variety of industries increase customer engagement by providing their customers relevant information at the right time.
  • ...3 more annotations...
  • Airports are using beacon technology to provide directions to points of interest and to help manage the flow of traffic; directing or moving passengers to less crowded security lines in order to minimize wait times.
  • The hospitality industry can benefit tremendously from beacon technology as it can provide travelers that are new to the area with relevant information on nearby restaurants, attractions, and other points of interest.
  • Once a guest enters the hotel, the beacon can connect to their mobile device, notify the hotel that the guest has arrived, and then send the guest a push notification to confirm the check-in process.
  •  
    This article discusses the importance of proximity marketing in the hospitality industry. Implementing this type of marketing can increase the overall customer experience and satisfaction while in turn increasing revenue for business. It can provide travelers or locals with relevant information on nearby restaurants, attractions, or other places of interest. This can be a huge addition to most businesses in the hospitality industry and increasing overall sales.
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Barack Obama, Joe Biden, Elon Musk, Apple, and others hacked in unprecedented Twitter a... - 0 views

  • The Twitter accounts of major companies and individuals have been compromised in one of the most widespread and confounding hacks the platform has ever seen, all in service of promoting a bitcoin scam that appears to be earning its creator quite a bit of money.
  • Shortly after the initial wave of tweets from Gates and Muskโ€™s accounts, the accounts of Apple, Uber, former President Barack Obama, Amazon CEO Jeff Bezos, Democratic presidential candidate Joe Biden, hip-hop mogul Kanye West, and former New York City mayor and billionaire Mike Bloomberg, among others, were also compromised and began promoting the scam.
  • Itโ€™s unclear how widespread the operation is, but it appears to be affecting numerous major companies and extremely high-profile individuals. That suggests someone, or a group, has either found a severe security loophole in Twitterโ€™s login process or third-party app or that the perpetrator has somehow gained access to a Twitter employeeโ€™s admin privileges.
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