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Those Tiny Hotel Toiletry Bottles Are on Their Way Out - The New York Times - 1 views

  • In what might become the first such state law of its kind, a bill, A.B. 1162, is making its way through the California Legislature that aims to scrap the tiny single-use plastic bottles at hotels and other hospitality establishments. It was passed in the Assembly last week, and has moved to the Senate for committee examination.
  • “The goal is really to start to phase out single-use plastics in our state in general,”
  • “This is really low-hanging fruit because the industry is already moving in that direction.”
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  • The city council of Orlando, Fla., on Monday approved a partial ban on straws and bags, and last month, Cuyahoga County, Ohio, banned plastic bags starting from next year.
  • In March, lawmakers in New York agreed on a statewide ban on most types of single-use plastic bags from retail sales, making it the second state to do so after California, which has been at the national forefront of legislative action to ban plastics clogging shorelines.
  • In 2016, the world generated 242 million tons of plastic waste, according to the World Bank. North America, which it defines as Bermuda, Canada and the United States, is the third largest producer of plastic waste, totaling more than 35 million tons.
  • The California bill says that from the start of 2023, lodging establishments with more than 50 rooms would be prohibited from providing a small plastic bottle containing a personal care product in a bathroom or sleeping room. Establishments with 50 rooms or fewer would have until Jan. 1, 2024.
  • The California Hotel & Lodging Association had pushed for an extension of the deadline to make it easier for hotels to comply.
  • He estimated it could cost about $70 for each of the 500,000 hotel rooms in California to be transformed to accommodate multi-use dispensers.
  • Generally, hotels and hospitality organizations assume guests will nick toiletries. But if they don’t disappear from rooms, bottles left behind are often repurposed.
  • Some donate extras to homeless shelters or other organizations helping people in need.
  • “In one month alone, this can amount to over 380 pounds of toiletries diverted from the landfill and sent to those in need,” the hotel says.
  • InterContinental Hotels Group said last year that it would remove plastic straws from more than 5,400 hotels in nearly 100 countries by the end of 2019 and introduce bulk bathroom amenities at some of its brands.
  • Some hotels work with Clean the World, an organization in Orlando, Fla., that recycles soaps and leftover plastic bottles collected through its partnerships with 8,000 establishments.
  • Like grocery bags and straws, the miniature bottles of toiletries and cosmetics that many guests swipe from hotels are in the sights of legislators and hotel establishments who are trying to reduce the environmental impact of plastic waste.
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    This is a smart move, both from a environmental and a cost cutting perspective as refillable containers will likely reduce costs over the long run. Marriott has been looking at replacing this process for years (Marriott Banning Little Shampoo Bottles By 2020 Associated Press - https://www.nbcnews.com/business/business-news/marriott-banning-little-shampoo-bottles-2020-n1047116) However, even Marriott admits that it doesn't have the process right yet. There will be a significant impact to smaller operators whom 1) Will be challenged with an additional increase in cost for new dispensary options 2) Have less access to big brand economy of scale purchasing which specialized dispensary products will require. Though this is as a policy almost a foregone conclusion, there seems little doubt that extensive thought has to be put into the impact on operators as a whole, and the customer made cognizant of the fact that costs will rise due to this change.
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InterContinental Hotels Group and Shiji Group Strengthen Partnership with Celebration o... - 1 views

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    Shiji Group development of the POS Infrasys Cloud has been on of the most sucessful solution on the market due to its flexibility and management functions. Shiji Group have shared a relationship with IGH in which all of their F & B outlets have relied heavily on the efficiency of the system. Both companies have been able to develop the Infrasys Cloud and hope to continue to utilize their partnership to develop new technology for the industry.
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Importance of Marketing for the Economic Development of a Country - 0 views

  • Importance of Marketing for the Economic Development of a Country!
  • attaining the object of social welfare
  • early stage of development it was considered to be the last activity
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  • Delivery of standard of living to the society:
  • A society is a mixture of diverse people with diverse tastes and preferences. Modern marketing always aims for customer satisfaction. So, main liability of marketing is to produce goods and services for the society according to their needs and tastes at reasonable price.
  • Marketing discovers needs and wants of society, produces the goods and services according to these needs creates demand for these goods and services.
  • liability of marketing is control the cost of distribution
  • can reduce their distribution costs to a great extent. Decrease in cost of distribution directly affects the prices of products because the cost of distribution is an important part of the total price of the product.
  • Increasing employment opportunities
  • Marketing comprises of advertising, sales, distribution, branding and many more activities.
  • services of different enterprises and organisation such as wholesalers, retailers, transportation, storage, finance, insurance and advertising. These services provide employment to a number of people.
  • Protection against business slump
  • Increase in national income
  • Successful operation of marketing activities creates, maintains and increases the demand for goods and services in society.
  • effective marketing leads to exports adding to the national income.
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    This article outlines the importance of e-marketing and the basic forum of how developing countries sustain their economy from marketing.
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The Technology Revolution and Its Role in Our Lives | HuffPost - 0 views

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    Technology has a larger impact on our lifes than we may think. This technology innovation article discusses global changes that technology creates within human history. It bring awareness to how technology has created machines and robots that have replaced many jobs while increasing productivity.
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E-Waste Creates Economic, Environmental Problem for Developing Nations | Voice of Ameri... - 0 views

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    Electronic waste is more than an economical problem. It also affects the health of millions of people who make a living by stripping out the waste dumped in their countries. Environmental experts say it will take new funds and manpower to solve the problem, by establishing safe recycling facilities and curbing illegal exports.
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Restaurant POS Systems Comparison: Cloud-Based vs. Traditional - 0 views

  • POS system. It’s the central artery of your operation, tracking everything from orders to employee hours and tips and practically everything in between, which means that the restaurant POS system you choose makes a major difference in how your business runs
  • While buying up all of the necessary technology to get a cloud-based POS system off the ground may seem expensive, they tend to have cheaper operating costs in the long run.
  • Think of it as Google Docs versus any documents you have saved on your desktop. Google Docs are stored on the internet while the things on your desktop are stored right there on your computer. On-premise POS systems are like things on your computer’s desktop—you can only access them in one place.
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  • do you want to have to be in your restaurant every time you need to access your POS system? Because that’s exactly what you’ll have to do if you opt for a legacy POS system.
  • If you’ve ever been to a bar, restaurant, or coffee shop and had your card swiped on an iPad and signed with your finger after the barista swiveled the tablet over to you, you’ve used a cloud-based POS system before.
  • cloud POS systems are significantly more digitized and technologically advanced than traditional POS systems and they typically bring a lot more functionality with them.
  • deciding between cloud-based or traditional, legacy, point of sale system.
  • legacy systems only allow on-premise access to data, which means you have to be in your restaurant in order to access the information on your POS system.
  • Cloud-based options, on the other hand, can be accessed from anywhere you can access an app, whether that’s in your living room or the other side of the country. All you need is some internet and a device that supports apps (aka any tablet or smartphone) to get the job done.
  • Cloud-based systems update automatically, while traditional POS systems require manual updates that can be labor intensive and costly.
  • if you anticipate changes or uncertainty, cloud-based systems are much more adaptable. Whether it’s updating your menu on the regular, launching new or improved loyalty programs, or requiring more precise inventory tracking, the more your needs will shift over time, the more sense it makes to opt for cloud-based.
  • Perhaps the best thing that legacy systems have going for them is that they operate on their own little system rather than the internet. If you’ve got a solid internet connection (and most places do), you shouldn’t have problems with a cloud-based POS
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    This article mainly compares cloud-based POS versus traditional POS. While cloud-based systems are easier to access and are supported through any tablet or smartphone, it explains how traditional POS systems are more difficult to access if you are away from your restaurant. Cloud-based point of sale systems have made it easier for employees to access data from outside of the office, decreased operating costs, and have made it easier for system updates. Although, the only advantage that a traditional POS might have over a cloud-based POS is that it does not rely on the internet.

A brief history of property management systems - 0 views

started by keugent on 30 Sep 19 no follow-up yet
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Q&A: Southwest Airlines on its GDS, corporate business strategy | PhocusWire - 0 views

  • announced deals to participate in the Amadeus and Travelport global distribution systems, providing content and full booking capabilities for the first time.
  • We have such a great business-friendly product, such a strong schedule, and the policies and fares are so accommodating. But we've been harder to do business within terms of how you book, transact and settle and all of that kind of stuff.
  • The shift away from our [basic booking request] and the basic approach to an industry-standard GDS is really important.
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  • When will content be available on the GDSs?We're still going through the implementation and the sequencing and who comes up first. I think we'll be up and live by mid-2020. I would love that to be both partners. We'll have to see how the work pans out, but that's what we're trying to do.
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    This article focuses on the impact that two new GDS programs will have on Southwest flights and their cooperate progress. While they dive into other observations in the article, the main points are being made about GDS and how it is newly implemented in their company. Based on the GDS that is now with Southwest, they can now "provide content and full booking capabilities for the first time." This is important as they are trying to open their flights to make more Hawaii trips and this helps their cause. The reason that this article strikes me of such importance because it shows a real-life example of GDS being used to this day. GDS is still a prevalent force in the travel industry and while stated in the article that it will take some time to be fully operationally, the company still believes that it is a plus. When studying about GDS, there were many opinions saying it is not as relied on anymore as it once was. Yet as we have here, GDS is still here as it is being used to it strengthens and helping a major airliner like Southwest.
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The Impact of Social Media on E-Commerce Decision Making Process - 0 views

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    Social Media platforms has radically changed customers purchasing habits. Networking with other users lead to a gathering and sharing of information which then leads to increases in trust and intention to buy. Social Media represents an opportunity to boost brand recognition, increase sales, and promote word-of-mouth communication. This article is separated into two parts; the first discussing theoretical concepts for the growing of Social Media use in recent years, and the second giving point on the key role that social media takes in improving an e-commerce platform. As a theoretical concept, it is believed that social media has a lasting effect on social influence and the trust that consumers have during the purchasing process. This has allowed companies like Facebook to generate mass use through social integration and connecting people with those living around them. For concrete evidence, multiple points attribute the growth in online social platforms. The most successful of these steps has bee the online after-sale service, which allows e-vendors to communicate directly with their customer giving them a chance to witness the attention paid by the e-vendors on their needs and problems. This also allows for customers to rate and review products and services. Social Media has now been shaped to be the ideal place to gain knowledge about brands. So much so that shopping behavior influenced by reading other consumer's comments took place in 46% of all purchasing decisions. The article goes on to give hard data on social networking in emerging markets such as South Asia, Oceania, East Asia and Southeast Asia. It also gives hard data on use of social media in restaurants, with over 82* of all restaurants having some sort of social platform. In conclusion, social media has become a viral phenomenon and learning to manage effectively will lead to an outstanding competitive advantage.
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How E-Commerce Changed Our Lives Forever | HuffPost - 0 views

  • The most successful e-commerce websites are designed to define clients’ needs and expectations, then exceed them by delivering an impeccable online experience.
  • From data management systems to mobile and social optimization, all aspects of e-commerce come together toward a single goal: satisfy the client and earn his loyalty.
  • According to research, improved e-commerce usability means increased sales.
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  • For customers, everything has changed: the way they shop, travel, research and communicate. E-commerce has revolutionized the business world, and now it’s reshaping its future.
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    This article talks about the ways in which e-commerce has changed and evolved the world around us. The way we used to do things will never be the same due to the emergence of e-commerce. The way we book trips especially. Improved e-commerce has been wonderful for businesses as it has proven to create more sales.
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Yes, Smaller Ecommerce Stores Can Evolve (and Prosper) | Practical Ecommerce - 0 views

  • Roughly a quarter of the global population will reportedly shop online this year. That’s an increase of 40 percent since 2014, with more growth to come.
  • Know how your audience uses smartphones.
  • Email marketing remains critical for ecommerce, but Messenger, text, and app notifications are becoming more commonplace for shipping and delivery confirmations.
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  • Get social now.
  • Social media drives sales referrals for many companies.
  • Offer more mobile payment options
  • . Mobile wallets and payment apps are much easier to use than credit and debit cards.
  • Use the right trigger words.
  • AI-powered communications make quality customer service more affordable.
  • Analyze what is requested from your customers then create customized responses. The key is to make your bot mimic human dialog.
  • Embrace chatbots.
  • Study the words and phrases of your larger and successful competitors to ensure your product descriptions and customer-service pages evoke the right emotions.
  • Present compelling images and videos.
  • Recognize trends that impact your business.
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    This article gives tips and tricks for small businesses and how they can grow their ecommerce business. Tips include using social media, knowing your audience, being mindful of wording, and using chatbots, are all tips that smaller business can use to drive customers to their businesses. Online shopping keeps growing and growing so it is important for businesses to know how to stand out against their competitors. Understanding their customers and making adjustments to better serve them, will separate the winners from the losers.
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    I love how this is showing where the trends are going and business is evolving. It seems crazy to think there is more than the way we currently use the internet, but there is so much room for expansion in this market. Good article and read. Thanks for sharing.
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Unattended POS Terminals - Technology That's All Around Us | DIGITAL EDGE - 0 views

  • The time has come for great growth and changes in this segment, leading the existing cashless payment industry in a new direction.
  • Taking today’s technological capabilities into account, such situations should be a thing of the past; old machines are being replaced by new, sophisticated machines which offer a service that is always available and fast, making their use and our everyday lives easier in the process.
  • Unattended POS Terminals are also experiencing strong growth because they meet users’ demands and priorities.
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  • Unattended POS Terminals and vending machines with the possibility of cashless and contactless payment are increasingly common, for example in launderettes for the payment of laundry services and purchase of cleaning supplies. Next are automatic carwashes which, along with cashless payment, also offer the possibility of purchasing other supplies such as window cleaning products, air fresheners or paper towels. Let us not forget about vending machines for food and drinks and those that offer other products such as earphones, cables or school supplies. Cashless payments are also unavoidable on highways.
  • their use is simple and speeds up the payment process, and adding to this the fast-growing trend of contactless payments, Unattended POS Terminals are finding their users and their purpose very quickly and easily
  • As the main driving forces of this industry, banks issue clients with contactless cards which enable fast and simple payments of smaller amounts by touching the card against the terminal without entering a PIN. Such micropayments are the key benefit of Unattended POS Terminals on vending machines.
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    This article relates on the growth and efficiency of cashless & contact-less payment systems which are now part of the unattended POS systems. Their use allows for a fast & easy service and prevent people form worrying about whether they have enough change to pay for the parking meter or for the candy bar form the vending machine. The best part is the fact that the payment card can be placed nearby the device and the transaction can be processed; no need to put in a pin number and risk getting any financial information stolen.
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Keeping Data Secure While HRIS Implementation - HR Payroll Systems - 0 views

  • A HRIS contains highly sensitive data, including employees’ social security numbers, payroll information, and even medical information. Information leaks and data breaches of the HRIS can be detrimental to individual employees and your organization as a whole. As such, it is important to take steps to make sure that that information is as safe as possible, from both internal and external threats.
  • When you are looking to purchase a new HRIS, look into the reviews and pay close attention to what other companies say about the security of the software.
  • All HRIS vendors take precautions to keep company data safe, but the quality of their security measures may vary.
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  • Before the system goes live, create a few fake employees and test the system to see what you can access. This way you can identify any weak points in the system and work out the bugs before giving everyone access to the system.
  • it is important to understand that breaches can still occur. Having a disaster recovery plan in place will minimize the amount of time that your system is down and help to re-secure your data faster. There should be clear procedures in place for responding to a data breach so that the right employees know what to do in the event of a breach.
  • Having a plan in place can make it quicker and easier to recover from a breach, helping to secure information before further damage can be done and resolving issues stemming from the breach.
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    The article discusses how important choosing the right HRIS for a business. Suggestions on how to choose the most effective one based on other company's responses. Educating employees on security protocols, preparing for the worst and implementing a disaster recovery plan.
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7 Event Technology Trends to Explore in 2019 - Eventbrite US Blog - 1 views

    • mrueda
       
      The article discusses seven event technology trends that are trending in 2018. Event planners are on the hunt to discover the next new products or services that will help them stand out in a coward full of competitors. One trend, that I find so interesting is facial recognition technology. Event planners are using algorithms to reach out to new audiences via social media, improve check-in and security! Another trend, that caught my eye was artificial intelligence for events. Technology such as "chatbots." Chatbot is an automated customer service that helps both guests and event organizers. It will alleviate some of the duties of the staff to be more efficient and address guest issues faster. There are also the right APPs that are being created for events for guest to search, book, post and review events in one place. Also for event organizers to price, communicate and organize all in one place.
  • Reach new audiences
  • Improve check-in, feedback, and security
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  • Artificial intelligence for events
  • The right event apps
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    So, being an event professional in the hospitality industry this article intrigued me. Some of the trends listed are trends that my clients and I have already been using for a few years now like livestreaming events, I had a wedding in Jamaica in 2015 in which my clients live-streamed their nuptials for those daily and friends who could not make the trip. What I did find intriguing was the Facial Recognition aspect of Event Technology. That is unbelievable to me. I know we now have iPhoneXs and SnapChat that already do this so I guess its just a matter of having the right type of phone and app that is compatible with this feature.
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    This article for event planning and technology shared the current trends of event technology for this year. Facial recognition is becoming popular and is encouraged to use to target an expansive audience. Some events encourage audiences to take advantage of technology by using Facebook to tag photos of the event attendees to to a personalized album. The article also predicts that the future holds facial recognition for attendees checking in for a further improved event. RFID is being widely used by experienced event coordinators in place of event tickets and to reduce payments made physically. With the usage of RFID, it enhances the productivity for the attendees, as well as, make special features, such as raffles, much easier and fun to conduct. Automated customer service features are also rising as it enables guests to conveniently have their questions answered without having to wait to get a response. For example, according to the article, Sound on Sound Fest is a festival for music lovers that created a customer service feature via Facebook Messenger to answer any questions from the potential and prospective attendees. It was said to have instant gratification and success in the ease of asking and answering questions. Apps are also taking a part in events. Apps, such as, Pathable (connect with attendees throughout entire event), Presdo (takes into consideration behavior of attendees), and attendify (share photos, messages, and comments with attendees) are example of applications that events benefit from in this growing trend of event technology. Broadcasting events also assist in gaining popularity for an event and social media walls encourage attendees to post photos of the event with hashtags. Technology is growing and gaining popularity in events. Due to the fact that people are almost never without their cellphones, nevertheless, on their cellphones, the discussed features are popular amongst event attendees and aids in bubbling the posit
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    The article discusses seven event technology trends that are trending in 2018. Event planners are on the hunt to discover the next new products or services that will help them stand out in a coward full of competitors. One trend, that I find so interesting is facial recognition technology. Event planners are using algorithms to reach out to new audiences via social media, improve check-in and security! Another trend, that caught my eye was artificial intelligence for events. Technology such as "chatbots." Chatbot is an automated customer service that helps both guests and event organizers. It will alleviate some of the duties of the staff to be more efficient and address guest issues faster. There are also the right APPs that are being created for events for guest to search, book, post and review events in one place. Also for event organizers to price, communicate and organize all in one place.
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    This article reveals the 7 latest trends in technology. The most impressive trend is the use of Facial Recognition for registration purposes. It also features new and upcoming AI technology such as Chatbots, "Crowd" Streaming and the use of "Social Media walls" to generate for free event promotion.
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Best POS Systems for 2020 - 1 views

  • complete back-office solution built into the software
  • works with all major credit card processors and POS equipment.
  • iPad POS system for midsize and large restaurants.
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  • it comes with back-end features like reports, built-in CRM software, a timeclock with payroll exporting, offline mode and web orders.
  • iPad POS solution for bars, restaurants, retail shops and professional service providers.
  • prefer a Windows-based POS system
  • cloud-based POS system for independent retailers as well as those with multiple locations, such as chains, franchises and buying groups
  • accounting programs, property management systems, gaming and casino systems, and liquor dispensing systems
  • an inventory database, e-commerce solutions, a built-in timeclock and 24/7 customer support.
  • s, Cake has table and guest management features such as reservation and waitlist management as well as a mobile solution, OrderPad, that helps your staff take orders and payments quickly. Cake is cloud-based and provides 24/7 support.
  • inventory, purchase orders, loyalty programs, gift cards, reports and multi-store management.
  • It has a built-in timeclock and accounting system. Its restaurant-specific features include reservations, table and delivery management tools, and a kitchen display system.
  • Features include inventory management, sales analytics, digital receipts and loyalty programs.
  • employee management, inventory, and reporting tools. It also has an app marketplace and its own API, giving you plenty of options to fully customize the software. The company offers 24/7 phone support.
  • It supports omnichannel sales and has tools for inventory management, tiered pricing, purchase ordering, analytics, and email marketing and customer loyalty programs.
  • like stadiums and theme parks.
  • quick-service and fast casual eateries
  • he company partners with software vendors, system integrators and value-added resellers in many industries, including retail, healthcare, hospitality, kiosk, gaming and manufacturing.
  • Features include appointment scheduling, employee management, inventory tracking, integrated payment processing, and gift card and loyalty programs.
  • It also has multiple customer support resources, including free 24/7 phone and email support, live chat, and community forums.
  • ERP company that offers both retail and restaurant POS software that you can use as an on-premises system or as a web-based platform that you can access from a browser on any computer, tablet, or phone.
  • Clover has its own API, so your developers can create custom integrations if needed.
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    This article presents suggestions on POS selection for companies sized from small to large. I found this article really interesting and reiterates that the selection of the POS is going to be based on company needs/culture. Their research was extensive and conducted market research repeatedly, before suggestions were made. It also touched on the different pricing options, in addition to any special features the POS may offer.
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    This article talks about the best POS systems for 2020. What I found interesting is that the majority of these systems are cloud-based and offer integrated information services for a variety of industries, not just hospitality. A lot of the systems also are ipad based and work well with third-party POS hardware. They also have automated payment options integrated, for people who like to process payments electronically (i.e. Apple Pay). I think its important to know about these POS systems and what they can accomplish for hospitality companies.
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    In this article, they talk about the best pos systems to use for 2020. They list each pos system name and then summarize the benefits and give a full review. The first system they talk about is lightspeed, which Ipad pos system has solutions for retail stores, restaurants, and online businesses. It's fully mobile, so you can check inventory from anywhere in the store, show customers product images and descriptions, and ring up orders and accept payments on the sales floor or, for restaurants, tableside. The next system is Vend that has real-time reports, inventory management features, and access to various integrations that can help you run your business, save time, and boost sales. This POS software is suitable for nearly every type of retailer. Whether you run a clothing store, a sporting goods store, or a specialty service-based business such as a car wash or computer shop, Vend has the features you need. Touch Bistro is a simple and affordable POS system that focuses on the unique needs of restaurant owners, with tables, reservations, and delivery management features. It's suitable for all types of food establishments - fine dining, casual eateries, cafes, pubs, food trucks, and more. Lastly, there is eposnow has both retail and hospitality versions of the software are available, each with a robust selection of features to help you run your business. It also has more than 80 integrations, so you can add extra capabilities and connect to the business programs you already use.
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How Biophilic Design Can Boost Productivity in Hospitality Meeting Spaces - 0 views

  • And in hospitality, where the trend is to create a more unique space for each venue, bringing the outside in is becoming more common.
  • “Simply putting a potted plant or a simple patch of moss on the wall is not enough to provide the lifting experience that many are seeking from this design philosophy,
  • Air, lighting, greenery, and floor and furniture design that mimic natural landscapes all combine to improve the indoor experience.
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  • “Recent scientific discoveries have pointed to the effects lighting has not just on our vision, but on our health, mood and performance,
  • Meeting rooms with patterned carpets or with floors and furniture that mimic natural elements like water and trees, such as wood or wood laminate meeting tables, can help enhance attention and task performance.
  • MGM Resorts partnered with Delos to create Stay Well meeting rooms in its MGM Grand Hotel & Casino, Park MGM and The Mirage Hotel & Casino properties, and chief sales officer Stephanie Glanzer said her team has received tremendous feedback.
  • We find it can enhance the creative process, and when you’re attending a meeting or event, that is a very positive experience.”
  • Stay Well meeting rooms feature decorative glass with nature patterns such as leaves or grass.
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    This article speaks about physical plant systems and how the new trend in hospitality is to create unique spaces and bring the outside in. MGM Resorts has partnered with Delos which is a group that has done extensive research in collaboration with Mayo Clinic to study biophilia or the idea that humans have an innate connection to the natural world. MGM Hotels have found that post-conference survey results show that attendees felt more connected and engaged in meetings where there was biophilic elements incorporated such as meeting rooms with patterned carpets and active green walls constructed from plants or moss. The Delos group also works with Wyndham Hotels and Resorts and Marriot Resorts International to add live plants and other innovative biophilic elements in their spaces. Science shows that biophilic design does add satisfaction to occupants and keeps us happier, focused and engaged.
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Accor talks up loyalty deals, seeks new partners for some business elements | PhocusWire - 0 views

  • Accor says it expects to see a doubling of revenue derived from partnerships every year between now and 2022, as it works towards a target in that area of €100 million.
  • Visa agreement is just a first step and brings the company into “a world where we were not.
  • urther travel partnerships, such its agreement with Air France for miles and points, and ride-hailing brand Grab, will go live in 2020.
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  • the company is thinking about the businesses in terms of three buckets and deciding what is s
  • rategic, where investment is needed and who will make the investment.
  • D-Edge will require investment, likely from private equity, with Accor letting go of about 40% but remaining as its “big industrial strategic partner.”
  • bringing forces together
  • minimum viable product is expected within 18 months, with Accor providing the capital expenditure needed to fund the project over the next four years.
  • minimal impact of “macro events” such as the Iraq war, SARS and the financial crisis on 2008 on the travel and tourism industry.
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    Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the single largest hospitality company in Europe, and the sixth largest worldwide. Accor operates in 100 countries, with more than 4,800 hotels and 280,000 employees worldwide.
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Ten Fresh Event Safety Tips for a Brave New World - 0 views

  • From eliminating foreseeable risks to being prepared for the worst, there’s never been a more critical time for event marketers to arm themselves with the intelligence and resources necessary to maintain safe and secure event
  • In the event of an emergency, especially a medical crisis, documenting the incident is vital to keeping insurance premiums in check and staff informed.
  • “You want to document everything to make sure your insurance is covered, your event is covered and everyone knows what happened,” says Connor Fitzpatrick, coo at event medical services company
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  • When it comes to selecting a location for your event, make sure the venue is willing to do its part to communicate key messaging to attendees. Remember: if an incident occurs, cooperation will be key.
  • Might sound like a no-brainer, but establishing exactly who is in charge of what and when can save precious minutes in an emergency. From brand ambassadors to event managers, everyone should be crystal clear about what their role entails.
  • “The key thing here is when it comes to decision-making, who is in charge?” says Shannon Jones, vp at Civic Entertainment Group. “The chain of command at an event needs to filter to the overall broader chain of command in an emergency situation as it relates to the company or brand.”
  • The uptick in terrorist attacks, including the Las Vegas shooting, which was executed from a hotel room and stands as the deadliest mass shooting in modern U.S. history, has many event marketers on edge. And while planning for these types of crises is essential, don’t assume that past tactics will be used at future events
  • The approach may vary depending on your budget, but implementing an attendee screening process is a highly effective security measure that can be executed before the event even begins. “Many events these days, particularly the corporate activation events, are free,” says Anthony Davis, president at AD Entertainment Services. “So, you have an audience that has not paid an admission or whatever format you use to access them.
  • Medical emergencies can, and do, occur at events of every variety, so having medical personnel on-site is crucial. Just as important is ensuring that the team is friendly enough for attendees to approach in the case of an emergency. Remember that uniformed first responders can be intimidating, especially in regards to drug-related incidents.
  • Hiring security staff is a great start when it comes to maintaining a safe event, but communicating your event’s layout, including areas of concern, is absolutely essential to getting the most bang for your security buck.
  • Bad news travels fast, so you have to be clear about who has the authority to develop crisis communications. (Hint: It’s not the guy handing out samples.)
  • You don’t want a brand ambassador or event staff taking it upon themselves to communicate what’s going on if there is some sort of emergency information. The cascade of information in that scenario is really critical as is deciding what the key points are and the information you want them to disseminate.”
  • When it comes to event safety and security, there is probably no more important document than your on-site emergency action plan. It’s an essential guide to navigating and preparing for foreseeable risks, informing event staffers of the appropriate safety protocol and ensuring insurance premiums don’t skyrocket
  • Every live experience is unique, so it’s important to establish priorities for taking action in a variety of emergency scenarios. If you fail to do so, you may find yourself in hot water with your employer, your insurance agency or the law.
  • In an industry that prides itself on producing unforgettable experiences, the last thing you want burning in your attendees’ minds is how poorly your staff handled an emergency. So, be informed, be attentive and be prepared—but don’t let the process get you down.
  • As Davis puts it, “For years we’ve taken it for granted that it’s a fun day, it’s a nice special event, let’s just get out and have fun. And we should still have that mentality. We shouldn’t let recent terrorist acts or potential acts deter us from producing special events. The onus is now on us to be more creative in terms of our staffing.”
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    This article reviews ten tips on how companies can better prepare for event security. Based on recent terrorism attacks, threats, and natural disasters it is important to prepare for any type of emergency especially in events. This article offers insight on tips to navigate event security. For example, one tip is to document everything. In any type of emergency, it is important to document names of attendees and employees who were involved in the crisis. This way if insurance or any assistance is needed, companies have detailed information of who was involved or affected by the disaster. This article is very useful because some things can be forgotten however this can be used as points to discuss other security measures.
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Cybercriminals are capitalizing on coronavirus fears, security firm warns - CBS News - 0 views

  • A leading cyber security firm says criminals and a group affiliated with China are capitalizing on growing fears over the coronavirus, leading to a spike in malicious online activity.
  • "They've been sending people emails to prey on people's fears and open attachments
    • lavendersheshe
       
      It is important to be careful on opening suspicious emails and rely on watching the news to learn about the coronavirus updates. Opening such emails and downloading attachments can launch a harmful virus into your system and lead to your computer being hacked
  • China-based adversary known as PIRATE PANDA uses major news events as a lure to implant malware that allows remote access to a victim's computer network
  • ...3 more annotations...
  • Another group, identified by CrowdStrike as MUMMY SPIDER, is using the coronavirus theme in an "email thread-hijacking technique" that "ultimately led victims to download malware
  • The security firm said the strategy can be used to steal financial information or login credentials, and expanded to other targets
  • CrowdStrike also reported a surge in queries from companies who anticipate employees will work from home over the next three months, which can leave company data more vulnerable
    • lavendersheshe
       
      If employees work from home then an organization has less control over the security of online systems and exposes the company to more risk.
  •  
    Cybercrime has been on the rise since the outbreak of the coronavirus and hackers are capitalizing on the fact that people are now more concerned about protecting themselves and their loved ones. It is important to be more aware now as an organization in making sure that employees are informed on safety measures on using systems when there at home, using the needed resources in increasing cyber security and backing up important information.
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Event Technology: Trends and Strategy for 2020 - 0 views

  • the main types of event technology you should really care about
  • The ones that can make a difference for you in your planning process, for attendees to make the event more memorable and for sponsors to make their investment worthwhile.
  • Event Technology for Better Venue And Destination Tools
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  • Event Technology for Registration And Check-In
  • Event Technology: Event and Project Management Software
  • Event Technology: Mobile Apps, AI And Concierge Tools
  • Event Technology: Engagement and Live Interaction Tools
  • Event Technology: Networking and Matchmaking Tools
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    In this article, the author highlights 7 types of event technologies that event managers and planners should focus on in a tidal wave of event technology being offered today. Among the event technology mentioned advice is given along with step by instructions on how to access the various sites/ platforms and what to look for and expect.
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    The author aims at shedding more light on the use of technology in events, and the trends and strategies for success in this area. The author introduces the reader to modern event technology developments such as micro projection mapping, AI-powered matchmaking, emotional recognition, back end technology among others. Overall, it is a very informative piece.
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