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This article is about Task Retail Technology which is a cloud based point of sale software being selected for Rubio's Restaurants. The POS system is a touch screen system powered through the internet and has a centralized POS terminal. It also has digital menu boards, mobile applications, and SMS. It uses Microsoft's latest technology and features a loyalty system that can reward customers and has an upsell feature. 

This article contains information about the detection of data stealing malware by researchers in an Israel-based company (Seculert). Follow up research discovered that malware was found in POS systems in hotels and other businesses as well. It is believed that the payment hubs are the next cybercriminal targets. In the article, it explains what the malware was and how to identify it. Researchers agree that it doesn't directly infect the systems, but was created to make analysis difficult. Though it is relieving that this malware had been detected, it shows the importance of higher security for POS systems. So many payments are made through these systems. Any attacks can jeopardize the privacy of customers' payment information and company information. This could lead to a distrust issue and could end badly for companies. So, the security definitely needs improving. However, it should be remembered that hackers get smarter daily. So, information will not always be safe. This leads to the need of companies to constantly improve their security. It would be a good start.

This article introduces us the restaurant profit and loss statement.  Introduces different kinds of revenue and expenses. And tell us when to prepare a P&L report.

Nowadays, according to the Motorola Solutions 2011 Hospitality Market Barometer, nearly all hospitality decision makers are aware of the importance of mobile and wireless technology and recognize the role that mobility plays. So the hospitality industry begin to invest more money in IT industry. Actually, technology really helps the hospitality industry a lot, it improves sales and productivity, streamlines operations and increases customer satisfaction in the near-term.

This article talks about how IT investments related to the profits.The IT investments has a significant positive impact on profitability. Investment in IT had a greater impact on a company's profits than comparable spending on either advertising or R&D.  IT investments offer more room for creativity and innovation. IT investments were more effective in improving profitability by increasing revenue than by decreasing operating expenses.

In recent years the combination of new types of IT investments and increasingly constrained sources of revenue have conspired to place information technology investments under a scrutiny they have historically avoided. New research finds that investments companies make in information technology increase profitability more than investments in advertising or R&D do. CEOS often struggle with some critical choices as they allocate their companies' discretionary dollars among various categories of investments. Investment in IT had a greater impact on a company's profits than comparable spending on either advertising or R&D. Information technology can be used to increase efficiency and reduce costs, or it can be used to support sales growth through, say, customer satisfaction and customer retention strategies. Industries become more competitive, the effect of IT on profitability increases.

This article discusses how self-service POS systems are now under fire from the ADA for not being accessible to people with disabilities. Most of the lawsuits have claimed that the problems with these systems are 1) they are mounted too high or at angles that are inaccessible for people in wheelchairs, 2) they do provide captions for those with hearing disabilities, and 3) they do not provide tactile feedback for those with visual disabilities. The ADA provides guidance for different types of technology, such as ATMs and vending machines, but has not provided such guidelines for these new POS systems. Because of this, the courts are having difficulty determining how to better enable these POS devices to work for those with disabilities, having to determine what to do for each individual device. Furthermore, these lawsuits pose a big risk to these companies. Businesses need to better evaluate their POS devices in order to make them more user-friendly for all individuals.

Infogensis POS continues to grow in usage. Next month they will appear at the ICE Totally Gaming Conference to promote their usage for gaming hotels and resorts. Earlier this year, the company solidified a new contract with The Mark Hotel in New York City. Imran Raja, the Director of Technology for The Mark Hotel said, "with Infogensis we have the best of both worlds- a combination of fixed and mobile point-of-sale solutions that deliver comprehensive functionality and maximum flexibility." This new luxury NYC hotel features traditional hotel rooms and residences, a full service salon, and multiple dining options. Infogensis Flex is one of the many reasons why this POS is growing in popularity. It offers hotels the use of a tablet touchscreen in which there are multiple language and menu options to help streamline F&B operations. The property I currently work for utilizes Infogensis POS. It is easy to edit menu options and prices, switch to different outlet menus, and easy for new employees to learn.

this article talks about the trends int he marketing that are happening now, or are about to happen in the near future. Author compares new trends to an air travel. Trends that already have a lot of people being into are about to start, and there are some that exist but more people need to accept it before they will become successful.  

Two former restaurant servers have developed software that provides an end-to-end point-of-sale (POS) system that allows taking and submitting orders, printing kitchen slips, customer receipts and processing payments-all using an iPhone, iPod touch or iPad. Ambur does not require a computer on the back end. Instead the hand-held device is the hub. The program can be loaded up by any iOS device and run on a wireless network. Waiters can easily fulfill customer requests right at the table. One drawback is that some customers have complained because they thought the waiter was texting on their iPhone.

This Global Distribution System "Sabre" was selected by Hotel Okura to provide revenue through the forms of sales, account management, customer care and technology with a team of professionals who are all fluent in Japanese.Sabre is used by more then 12,000 properties around the world.JAL Hotels who is under the control of Hotel Okura experienced an impressive 18 percent increase in revenue after their initial migration to Sabre in 2009.This proves that GDS are still a huge factor of the online reservation industry.

With the new version of Revel Systems POS, Atlas, vendors are only charged 2 % for credit card charges while other systems charge almost 3 %, giving Atlas an advantage to their users.  Atlas replaces all back office work, with the power of the cloud and security of the iPad app, vendors can see all their information in real time.  The system manages, time scheduling, inventory, kitchen checks, allows customers to sign for their cc receipts right on the iPad.  This technology also helps reduce the cost of paper and ink for the vendors.  

KingSmart is a popular and successful HPMS because of its automatic, flexible, and customised. Similar with most HPMSs, it can be installed in any types of hospitality establishements. At the same time, it can help each departments within the hotel finish their work more efficiently. It can cover all aspects of daily operation in a hotel such as reservation & registration, group handling, yeild management, sale & marketing, housekeeping modules, revenue management, and so on. Among these aspects, I think some of its applications are more necessary in modern hospitality environment. First of all, KingSmart allows us to run a hotel in its maximum capacity through its powerful, comprehensive, and flexible tools. In addition, managers can increase the profit without any other efforts except using this smart system. KingSmart can force the operaton toward the most profitable rate depending on some marketing strategies installed by managers before. All of the other works are processed by KingSmart automatically. Another automatic application of this system is that it can assign and check in of multiple rooms by one touch of button. In my opinion, it is more important for group reservation of different preferences and behaviors. At last, it establishes a connection between the hotel and customers. Through sending some emails or messages, the hotel can target and keep some loyal groups easier. In a word, KingSmart has so many common benefits with similar softwares and some of its own advantages. It is a good choice for hotels, resorts, and other hospitality properties.

This article is an introduction about the CRM software in Hospitality Industry. CRM software is a helpful tool to improve the interaction with hotels' customers, clients, and sales prospects. I will give a brief about how CRM software bring the benefits to hotels and the how it secures the imformation of the hotels' customers. Customers relationship management software helps hotels increase sales by enabling them to understand the relationships with their customers, other businesses, and some potential customers. It meets almost requirements of hotels, such as sales goals, satisfying customer nees and demands, managing customer loyalty programs well, and making central reservations. It is definitely automatic system that offers a lot of functionalities, not only for the customers services, but also for the management of the inventory systems and maintenance orders. How it works? It can record customers' behavior and gusto, analyze them and give the strategic methods of incorporating businesses. And how to secure CRM information exchanges? It is based on a highly scalable permissions tree. You just can protect resources when you open up the information resources based on organizational need. And what is more, audit trail of every item in the system also can protect the information resources in this system. Now, CRM system is improving all the time. The system will offer a more scalable solution which is suitable for the businesses. And it is getting more flexible as the businesses needs to be.

Companies Ariane Systems and Hypercom Corporation announced that Hypercom's SmartPayments Wynid integrated payment solution, has been incorporated in the Ariane System's services offering to properties in the hospitality industry in France. The SmartPayments Wynid integrated payment solution service offers customers with the secure option to process their payments from a number of centralized payment solutions such as check-in/out kiosk, payment terminal at the front desk or by e-payment. The article suggest that by offering the following, SmartPayments Wynid integrated solution service, it will benefit both the organization and it's customers by reducing cost associated with each transaction, reduces the risk of errors and decreases the length of each transaction to little amount of time. In providing this service an organization must have multiple points of sales.

The partnership of AutoClerk, Inc., Technology At Work, and PhoneSuite is changing the approach to technology packages for hotels. This technology addresses the issues of solely-based cloud based solutions by additionally offering "premise-based property management solutions". Its application for property management and phone systems is most compelling. The software extends its use to smaller boutique hotels, B&Bs, and larger corporate hotels with its variety in package solutions. For international guests, the use of Interactive Voice Response allows for the use of their own native language, tailoring the hotel experience to the individual and group needs.

The three companies AutoClerk, Inc., Technology At Work and PhoneSuite. They provide complete techonology packages for hotels. The packages mainly include software, hardware, IP-based Private Branch Exchange phone system and network design. The package could use the same computer to run the hotel's Property Management system. It is able to offer could-based and premise-based property management solutions. The AutoClerk could interface to many standard systems, such as Internet reservations or restaurant Point-of-sale. The PhoneSuite developed a server-based hotel phone system called Voiceware. It coud run both administrative and guest room Session Initiation Protocol phones.It can be hosted "in the cloud" as a server.

The best of both worlds is described in this article using a cloud computing system, PMS and POS are integrated to a user friendly system that helps manage retail, food and beverage and rooms in one. The system maintains pricing structure thru out a group of hotels in real time.

Hotel technology vendors release functionality previously unseen in hotels - enabling better guest service and tighter control hetras, the developer of cloud-based hotel management software, and Vectron, a leading provider of point of sale systems for hospitality and retail, announced today the certified integration of their products. hetras, the developer of cloud-based hotel management software, and Vectron, a leading provider of point of sale systems for hospitality and retail, announced today the certified integration of their products. The new seamless interface between the hetras hotel management system and Vectron's POS provides, in addition to the standard features one has come to expect, a host of highly advanced capabilities long desired, but before today never achieved, in a hotel environment. Some unique features of the interface include: Automatic discounts for loyalty club members at the article level. Front office credit limit detection at the POS with multiple resolution options (e.g. allow charge to room, allow partial charge to room, deny charge to room) Full guest check detail can be sent to PMS enabling detailed folios and statistics in the PMS. POS discounts can be sent to PMS in detail for full tracking of discounts in the PMS or accounting system Extensive handling of house bons (e.g. for hotels staff) between PMS and POS Both charges and payments (e.g. cash or credit card) can be sent from POS to PMS.

The article above describes a new innovative system for the typical small business owner. If you are in need of some simple, easy to use technology then this might be the article for you. It's called NCR Silver, a new POS system capable of performing all the necessary function of operating a business all with one solution. It has the ability to track sales, manage inventory and records, and review key data. With all these features at the disposal of a small business owner, it could do a great deal in helping them increase their businesses profitability. The software is a cloud-based system and has the ability to be used on all portable Apple products. It is like having your business in the palm of your hand, literally! NCR Silver is already being used in Georgia throughout the Atlanta area and is slowly gaining popularity. As the cloud-computing idea takes hold, I believe this software will be found nation wide. Below is a link that demonstrates the software in use. ENJOY! www.youtube.com/user/NCRSilver

I like the mobile being discussed here, can these be expanded into tracking devices I wonder. I don' t like the rather vague description being provided on there customer service polic. It makes me weary of using the software if I don't see any benefits listed under customer service or troubleshooting. Would someone be there to assist if I was trouble using there system or if goes down. What assurances are provided? Warranty, Insurance, etc. It should be more than just we provide customer service.

There different types of e-business strategies.Marketplace Hosting is the simplest way, just set up a platform for members to use, the owner can charge members monthly or by percentage of sales. Ad-supported content rely on a website with worthwhile content and frequent updates. By choosing appropriate advertising products, it can easily support the site as a business. A Freemium model is just divided the information or materials into different levels. The you pay, the more information and materials you may see. Different model may suitable for different type of companies.