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HR management systems: Better, faster, sharper | hrmasia - 3 views

  • Earlier this year, hotel search platform Trivago, was seeking out a cloud-based HR solution capable of providing one single source of “truth” for employee data, while empowering HR leaders and managers with better insights to make faster and more accurate decisions. The company also needed a platform that its 1,300 employees globally could access at any time and from anywhere in the world. Using Workday’s Human Capital Management, the deployment saw Trivago transform day-to-day HR processes, such as compensation, absence management, time tracking, recruiting, expenses and performance and development. “We needed an HR solution that provided the technological platform for a single, always-up-to-date database – a solution that was flexible and especially scalable as we grow,” says Sian Williams, Business Operations and Strategy – Talent Solutions at Trivago.
  • “A one-size-fits-all approach is no longer feasible in HR as different companies have differing needs. Therefore, we provide a basic platform which is flexible for customisation,” he says.
  • “AI will enable more productivity as menial functions such as delegation of tasks will all be done by the system.”
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  • “Taking HR into the digital era with a platform that was designed for the future generation of digital natives is the only way organisations will be able to attract, retain and motivate the right talent and remain relevant,” says Ouk. 
  •  
    The article reads about the new HR management software that is being adopted by different companies, including Trivago, to manage HR responsibilities. This software can be buit to fit the company's needs and help managers and employees have HR information and processes right at their fingertips.
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The Power of Integrated Back Office Solution for Hotels and Hotel Chains | Hotel Online - 0 views

  • For the hotel industry, this often largely involves an I.T. department that ensures the hotel management system is reliable, HR office that recruits the best talents, and more importantly; a hotel accounting software that ensures secure and reliable financial management.
  •  
    The article outlines the power of integrated back office solutions for hotels and hotel chains. The article was an interesting read and brought up many good points. I think the first line highlighted in pink is a critical position in the article. In hospitality we put a lot of involvement with the I.T department as they stated. It is critical for I.T to support and ensure the hotel management systems are reliable, HR is recruits effective and that the account software is reliable and secure. These systems are completed by the back office. The back office is important to a hotel chain. They work behind the scenes to get the job done. Back offices are required in order to increase productivity and complete tasks. While of course there are positives and negatives with anything, I think the positives of the back office are crucial. The positives include the system administrator is cheaper, integration makes system administration easier, the most complex back offices can run from anywhere and there is increased room for accelerated growth. Back offices are not guest facings so they can operate in a more relaxed environment. The work can be completed anywhere which increases accessibility. Back offices are a key to the industry which provide an important service for hotels.
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How the cloud is disrupting the hospitality industry | Lightspeed POS - 1 views

  • Now, years later, technology is once again making its mark. The hospitality industry is at “a tipping point in terms of cloud adoption”, with hoteliers expected to invest 7 – 8% more in cloud technology over the next 2 to 3 years. The current and future impact of cloud-based solutions is huge: it’s revolutionizing the way hoteliers run their businesses and interact with their customers.
  • A Frost & Sullivan study showed that business can save 50% with cloud computing solutions. The apparition of the cloud and its flexible pricing has slashed businesses’ hardware costs, making it possible for even hotels with small budgets to run an advanced management system.
  • With a cloud-based system, hoteliers can meet these evolving demands. Firstly, they can offer personalized experiences with the help of captured customer information. The cloud lets hoteliers record this data – their preferences, transactions and behavior – every time the customer interacts in some way with their hotel, such as ordering room service, eating in the hotel restaurant or even booking a day trip or spa session.
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  • Secondly, they enable you to provide guests with the convenience and seamless experience they expect, even before they step into the hotel reception. Armed with a cloud-based system, you can give your guests the convenience they now expect from a hotel stay, such as booking rooms on their mobile phones or accessing their room from an app, to name a few examples. This personalized service will help you meet the needs of the evermore connected modern traveler and gain a competitive advantage.
  • Cloud-based software gives hoteliers a hotel management system that facilitates rather than restricts business operations. Unlike their on-site predecessors, cloud-based hotel management systems are entirely scalable – they have an unlimited capacity to expand. They give hoteliers the agility and freedom to add or remove resources in line with their growth and scale their hotel management systems to the services they offer.
  • One of the biggest strengths of a cloud-based hotel management system is that it can be easily connected to other software applications, even if these applications don’t share the same provider. For hoteliers, this capacity and the possibilities that it brings are revolutionary. They now have limitless flexibility to work with the vendors of their choice and can bundle applications together thereby creating a truly customized management suite that meets their needs.
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    This article introduces cloud technology and its implementation in the hospitality industry. The author highlights the positive impacts of using cloud-based management systems in hotels. One of the benefits is that it cuts IT costs by 50% by using cloud solutions, without needing to spend on expensive hardware and IT personnel for upgrades for example. Another plus is that the data collected from guests through the cloud is being able to provide better guest experiences. If you can understand what the guest desires through the data collected then you can give them a more customized stay. The use of the cloud also allows for each business to customize their features as they desire, to scale it up, scale it down, and add or remove features they use or not. Finally, cloud-based programs are able to better connect and integrate with other programs due to its flexibility. My opinion is that this technological advancement in the hospitality industry has been a breath of fresh air. It has made the labor inherently easier and more reliable, the information it houses seems limitless, and its affordability makes it possible for smaller scale hotels to be able to implement it as well. I think this has been one of the best advances for our industry.
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What To Look For in Servers for POS Systems | Modern Restaurant Management | The Busine... - 0 views

  • They need highly-configurable and cost-effective point-of-sale (POS) systems that are secure and reliable.
  • consistency, long server life, and the ability to handle multiple needs simultaneously to drive down costs.
    • lvela051
       
      3 main characteristics
  • three general application categories: table/hospitality/restaurants; retail (convenience store/grocery/chain); and medical (including dental and veterinary).
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  • POS solutions have begun to provide direct interaction with the customers, for example, tablets for ordering and paying.
  • the back end server remains the backbone of the POS solution.
    • lvela051
       
      Human still needed to manage system.
  • resellers frequently recommend that customers instead obtain their servers from a server expert.
  • Standardization Removes Risks 
    • lvela051
       
      Tip #3
  • Resellers should be looking for servers that are not tied into any particular software or hardware. Look for a vendor that has experience building cost effective servers for all POS applications.
  • Cost Reductions
    • lvela051
       
      Tip #2
  • there is a distinct cost advantage to selecting servers that are approved to run both the desired POS software and a desktop operating system on a server platform.
  • No one is logging in, there is no active directory, and no need for replication and directory services.
    • lvela051
       
      Why is works.
  • Rely on a Server Expert
    • lvela051
       
      Tip #1
  • Standardization means providing the fewest number of product views to cover the greatest number of solutions.
  • Threat Management and Security Concerns
  • POS systems are lagging behind in security technology. The reasons are twofold: resellers do not like change and store owners balk at spending money on technology, running as they do on thin margins.
  • trend towards virtualization as a way of providing a higher level of security on back end operations.
  • Another trend that is having a major effect on security is the move to cloud-based, rather than local, infrastructure.
  • Resellers Can Provide What End Users Need
  • Look for platforms that have been field-tested with the top-selling POS software packages, so resellers have access to a variety of computer server building blocks to provide winning end user solutions.
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    The article discusses how POS systems have changed the way establishments do business and also the way to look for the perfect server to host your POS system. This system is used mainly within hospitality industries such as restaurants, retail and even medical office, but what is important to realize is that with the use of POS systems a server is still needed to maintain and operate them. It requires a lot of research and analysis to select the correct server such as looking for servers that are not attached to a particular software and creating standardization to remove the amount of risks that a server encounters. There is a section that does mention that these systems are not prone to security concerns since POS systems are behind in security technology but virtualization is a way to provide better level of security. The main taken from the article, is that although POS systems are become more trendy it requires a lot of planning to incorporate these systems within an establishment. Besides security the main issue is finding the correct server to host this device. I agree with the fact that server should be able to "customizable and configure" to that of the consumer. The main use of the devices is to enhance the experience and create something unique. If every establishment had the same system it would be generic and non-authentic to the establishment.
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Trends to Watch: 4 Emerging Hotel Management Technologies - 0 views

  • The Zebra Technologies study found that 49% of hotels and resorts are looking for ways to turn data collected from guests into enhanced in-stay experiences.
  • You can use automation to your advantage to create a real “wow” experience for your guest.
  • 66% of guests have a better experience when associates use the latest technology, and 68% want to use their smartphone to speed up check-in.
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  • While AI is probably out of reach to everyone except the big chains for now, automation is a bit more accessible.
  • For example, chatbots through mobile apps can allow customers to unlock their rooms, change the room temperature, and even use their phones as a remote control for the television.
  • Today, guests expects hotels to offer personalized interactions while also maximizing convenience.
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    This article is about new technologies available to hotels. Hotels are looking to become more technologically advanced because it is discovered that customers have better experiences with the newest technology. Software is available to collect data to see what customers like and don't like. Also it allows businesses to monitor employee performance, which would be easier to do than having someone always supervising employees.
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Three Hot Hardware Trends for the Hospitality Industry - Hospitality & Catering News - 3 views

  • ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to
  • ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to
  • ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to
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  • As the hospitality industry has arguably always been more service focused than retail, these developments should be of great interest to the operators of restaurants, bars, pubs, hotels and so on.
  • Hardware has a key role to play in boosting service in the hospitality industry. Here are three emerging trends in hospitality EPOS hardware that do just that.
  • Some restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to place an order directly. Kiosks could play a similar role in hotel rooms, allowing guests to order room service or else offering a ‘smart concierge’ facility.
  • Making full use of wireless broadband, this is what Mobile EPOS, or M-POS, solutions like the AURES SWING and iRuggy offer.
  • ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to
  • What if everything could be done on a single device, at the table, there and then – orders taken, input into the EPOS system, forwarded to the kitchen and processed for payment?
  • Traditionally, scanners have not been a necessary part of the hospitality EPOS arsenal because there has not been a need to scan barcodes or similar when making sales.
  • But there are many more possible uses for kiosks across the hospitality industry. In restaurants, for example, kiosks could replace the maitre d’hotel or dining room manager when they check availability and making reservations when guests arrive, allowing diners instead to choose tables and dining times themselves
    • ngerv001
       
      The influx of millennial travelers has created the need for the ability to be able to customize any and everything possible. Self service kiosks, as well as technological improvements, have reshaped the nature of the hotel experience forever. Hospitality meets them halfway via a host of self-service solutions that are up to the task. Being able to create new options for your guests does not instantly mean abandoning the old. It is important for guests to have the options they need to choose your business regardless of the methods of communication at their disposal.
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    This article highlights three hardware trends that is shaping the modern hospitality industry globally by focusing on the advances experienced in POS technology. The writer emphasizes that since the hospitality industry has been more focused on services than on retail, restaurant, bars, hotel and pub owners should pay keen interest on the technological developments. This technology is beneficial to the hospitality industry, as it will help the operators improve on customer experience. Hardware plays a critical role in improving the services offered in the hospitality industry. The three emerging trends in hospitality mentioned in the article relate to the trends in EPOS hardware in the industry. The first trend mentioned in the article is mobile EPOS (M-POS), which helps in taking orders, inputting them into the EPOS system, have the order forwarded to the kitchen and processing for the order payment by using wireless broadband. The second trend is kiosks that are self-service points in the hospitality industry. Kiosks have several uses like checking availability, making reservations when the patrons arrive in restaurants and allowing guests to order room service in hotel rooms. The last trend is the use of scanners, which is modern EPOS software for setting up a loyalty scheme for businesses. Scanners have not been a necessary part of the hospitality EPOS but their demand has grown due to the increase in popularity for loyalty schemes among businesses.
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    This article talks about the three hardware systems that are trending now in the hospitality industry. The Mobile EPOS, Kioks, and Scanners are all meant to make the job of the company run smoother and more efficiently. The EPOS makes it easier to get everything done in one place, for example placing an order, paying and receiving a receipt. Kiosks allow customers to place their own order and have the food delivered to them. Lastly, scanners are a great help when it come tp updating records.
  •  
    Retail operators are now understanding that point of sale systems can also be used to not only assist in processing the final phase of the checkout but also throughout the entire process to increase the service aspect. The advancement in POS technology is the driving force behind this initiative. Operators of restaurants, bars, pubs, hotels, etc., are using POS technology to improve the customer service experience. The main focus of this is placed on modern specialised EPOS software and hardware systems and how they can help to integrate operations across an entire business. There are three emerging trends in hospitality EPOS hardware that are used to run the software. They are mobile Epos (M-Pos), Kiosks and Scanners. Mobile EPOS (M-POS) use single devices at the table to take orders, input into the EPOS system, forwarded to the kitchen and process the order for payment. Kiosks, on the other hand are self-service points that allow users to process orders and payments separate from collection they can also allow users to check availability and making reservations, allowing them to perform tasks like choosing tables and dining times themselves. Kiosks could play a similar role in hotel rooms, allowing guests to order room service or offering a smart concierge option. The final hardware option mentioned was the use of scanners. Scanners are used in conjunction with the loyalty schemes which are growing in popularity as a way to incentivise repeat business and for updating records.
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10 Best Restaurant Management Software For Your Business - Financesonline.com - 1 views

  • US restaurants’ sales totaled roughly $500 billion in 2018.
  • Restaurant solutions are meant to automate the business processes involved in running such organizations. However, many processes require specific software
  • Latest restaurant management solutions have far more features than the ones mentioned above, they are: Table management Cashflow management Accounting Employee Scheduling Order monitoring Payroll processing Analytics
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    This article gives an overview of the 10 best RMS software available for the F&B industry currently available on the market. Restaurant management involves a lot processes, that if done right, would ensure the smooth flow of the enterprise and even increased profits and these software solutions can help a restaurateur to achieve a better result with less hassle and better control over time.
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15 Business Problems That Can Be Solved By Moving to the Cloud - Leaseweb Blog - 0 views

  • Your business should have a clear concept of the value (and sensitive nature) of the data that is critical for operations.
  • Businesses have access to more data than ever, but storing it can be tricky. While some businesses choose to only store their data on local servers, using a hybrid approach (using both bare metal servers as well as cloud services) can provide a more flexible option for storing data.
  • A hybrid cloud portfolio can support locally hosted options in either the UK or elsewhere in the EU
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  • mitigate the risks
  • Global adoption of cloud is likely to increase. 
  • they are unlikely to happen.
  • Leaseweb provides access to our partners industry leading solutions, companies that specialize in these areas, so for backup solutions on Dedicated servers, VPS, Apache CloudStack we have partnered together with Acronis & to offer backup solutions for VMware & Private Cloud offerings, Leaseweb have partnered together with Veeam.
  • Using this hybrid approach of combining cloud services and local dedicated servers, you can ensure you’re not paying for more storage than you need.
  • significant savings
  • It also eliminates the need for major upfront capital expenditures
  • To CIOs, moving to the cloud is a chance to overcome previous internal limitations and improve their value proposition.
  • With the cloud, however, users can bring their data with them wherever they go.
  • Promotes collaboration
  • employees can all work together in real time,
  • making it easier to meet demand as your company grows.
  • hybrid
  • This risk is reduced in the cloud because you’ll have the built-in support of experienced professionals, and you won’t have to rely on anyone with minimal experience.
  •  
    This article talks about how cloud computing can solve many problems for an organization, such as protecting sensitive data and reduced the costs and risks associated with storing it. Some of the advantages include increased security (though many think otherwise), protected data in natural disasters (the cloud provides many back up solutions for data), flexible payment options for storing and protecting data, cost efficiency, creating unique platforms for businesses based on cloud applications, increased mobility of data and operations, increased collaboration capabilities with other employees and sectors of your industry, and increased technical support from cloud professionals.
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Innoviti Introduces Cloud Payment Reconciliation Technology for Restaurants | Hospitali... - 0 views

  •  Innoviti Payment Solutions announced that after successful pilots, it will now start extending its newly introduced cloud-based reconciliation technology to full-service restaurants, that require payments to be collected at a customer's table with automatic reconciliation with the bill.
  • The new technology works in a simple way. In a typical restaurant example, the central billing server first uploads every new bill generated to Innoviti's cloud-based integration server. Thus, the Innoviti Integration Server maintains an updated real time list of all pending bills that are yet to be paid. When a patron calls for his check, the waiter assigned to the relevant table simply uses the table's id to 'pull' the correct pending bill from cloud-based integration server on to the portable POS terminal in his hand. Once payment is completed on POS terminal, it generates an on-spot charge slip and updates back the necessary payment details against the specific pending bill on cloud server and then onwards to the restaurant billing server which initiated the bill.
  • Across India, Innoviti processes over US$ 6.5Bn of payments annually from over 1000+ cities, with a throughput per point of acceptance of 7000$, 2X of India's average (as per RBI data). Innoviti's payment solutions help merchants, banks and brands influence commercial transactions happening in offline commerce more efficiently than possible otherwise, through unconventional use of payment terminals.
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  • Innoviti is backed by marquee investors including Bessemer Venture Partners, USA, SBI Venture Capital, Singapore and Catamaran, India
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    Innoviti Payment Solutions announced that it will start extending its cloud-based reconciliation technology to full-service restaurants, that need payments to be collected at a customer's table with automatic reconciliation with the bill. Innoviti processes over US$ 6.5Bn of payments annually from over 1000+ cities in India and is backed by major financial investers like Catamaran, India, Bessemer Venture Partners, USA, and SBI Venture Capital, Singapore.
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12 Best Event Management Platforms of 2020: What's the Best Solution? - Financesonline.com - 2 views

    • dlcrawford
       
      In Event Marketing & Sponsorship, we were given the opportunity to take a free certification for Cvent- I highly recommend it! It was very easy to maneuver and I think it'll be a great skill to have on my resume.
  • Before buying a new event software or upgrading to a new one, it is imperative first to take note of your business objectives, the features that you’re searching for, the trends that currently control the industry, and perusing unbiased comparisons of top events management apps.
  •  event management software, which controls how your audience gets involved in your event throughout the entire process
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  • , 41% of consumers consider events and experiences as an effective way for them to understand products
  • almost every year, new trends in meetings and even in events technology arise
  • corporate events generated over $1.7 trillion in direct spending. Likewise, the same business events produced $2.5 trillion in business sales and 26 million jobs
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    Very interesting read! The article directly asks experts to compare different event management solutions today. The article also includes description of the top trends in event technology.
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    This is a great read exploring and comparing event management platforms. The author points out that "the key to success is creating meaningful gatherings that engage attendees and make a lasting impact." The author then looks at various event management software solutions and explains how they help event planners to create a good lasting experience. Such platforms include Monday.com, Wrike, Project Manager, among others.
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    I concur that this article was very informative and helpful.
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How Top-Performing Hotels and Resorts Optimize the Guest Experience - 1 views

  • GEM is a long-term, multi-pronged initiative that encompasses virtually all aspects of a property. Having the right technology infrastructure is critical.
  • In the end, GEM is a strategic undertaking. It is as much a set of guiding principles as it is a set of technology solutions.
  • Ideally, a PMS would also integrate with sales and marketing campaign solutions, which may be managed through a CRM system, as well as guest loyalty management and rewards solutions.
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  • PMS upgrades account for the largest portion of the budget for hotel technology investments.
  • Specialized standalone solutions and PMS modules designed to manage specific hotel facilities and departments also play an instrumental role in influencing the guest experience
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Software as a Service? Better Focus on the Service! | By Jos Schaap - Hospitality Net - 3 views

  • Software as a Service is just that - a service. It is a distribution model whereby a software development company can license and deliver its product to clients via the Internet.
  • In the hotel industry, the introduction of a SaaS solutions combined with mobile usability is creating a new world of customer interaction and relationship building.
  • In concert with the management of a SaaS solution is the support of the software.
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  • This would never have been possible just five years ago. Software as a Service is gaining momentum month to month, year to year and it will continue to do so.
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    This article emphasizes the importance of SaaS (Software as a Service) to the hospitality industry. This model allows companies to deliver services via the internet, thus decreasing the costs and the failure rate in the software services and the product distribution. This application is creating a new model of customer interaction and relationship building as the mobile usability is constantly increasing into the hotel and travel industry. The SaaS solution distributed via the internet eliminates the physical need for indirect distribution because it is not physically distributed and can be delivered almost instantaneously. This article talks about the impact that this system causes to the hotel's operation. This system can anticipate problems and proactively addresses and fixes the issues via the support and monitoring team that is immediately available investigating and rectifying the issues promptly. Among the many benefits that SaaS brings to the hotel's operations, one very important benefit is that the executive team can keep an eye on the operations and even make changes when they are off-property through cloud-based access. The SaaS implementations would give hoteliers more control on the relationship with their technology provider and SaaS gives this to them. I feel this program is really valuable for people in the hotel industry.
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Hospitality's Hidden Threat: POS | News | Hospitality Magazine (HT) - 0 views

  • POS breaches remain one of the most difficult to protect against based on historic vulnerabilities at the device end-points
  • In a POS attack, the attacker spends the vast majority of time inside the network in the “post infection” phase, which occurs after the system has been compromised.
  • once the attacker is inside the network, he can move “low and slow” to mount his attack and remain undetected.
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    In contrary to most of the articles that state the advantages of POS in the hospitality industry, this article is focused on the cybersecurity threats that the usage of POS imposes to the hotels and restaurants. It is said that hospitality became the attractive target for the hackers and accounted for 14% of all breaches. Most of the attacks happen through the POS's. Additional security measures such as encryption to transaction data are usually difficult to apply to POS systems making it easier for the breacher to enter the system. Moreover, once they are inside they act slowly to get access to the key asset, the payment processing center, but traditional prevention security solutions are not designed for post-infection detection. Also, many POS are still operating on Windows XP or even DOS meaning that new vulnerabilities can be easily exploited. This all should be taken into consideration by the hospitality organizations while building their security systems. Deception-based detection that sets traps that make the attacker reveal himself becomes a popular solution. So in my opinion, the security issues of using POS should be the priority for the hospitality industry. Creating of effective mechanisms of customers' personal data protection is crucial for maintaining their trust and loyalty.
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Irish hospitality market increases investment in technology as Guestline celebrates one... - 0 views

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    EEMC, a hotel solution developer based in Kuwait, has partnered with leading hotel connectivity provider eRevMax to provide advanced channel management solutions for its hotel customers. eRevMax is a travel technology company that provides assistance to hotels through channel management, rate intelligence, connectivity solutions and a centralized management platform. EEMC provides services ranging from hotel and retail solutions to data center and smart building infrastructure development.
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Choosing the right IT and cloud services provider post-Covid: A guide - Cloud Computing... - 1 views

  • Now, as most economic indicators begin to trend positive, companies are once again ramping up their IT projects. Long term solutions are necessary at the scale required for sustained operations and cost effectiveness.
  • In this article, we look at three options – IT consulting firms, IT outsourcing companies, and cloud systems integrators
  • There’s also the reality that many of the larger consultancies really aren’t positioned to efficiently or cost effectively help organisations implement necessary IT strategies. Their areas of expertise lie in assurance services, taxation, management consulting, advisory, actuarial, corporate finance and legal services, to name a few.
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  • They may have the staff to take on something like a cloud migration or cloud-native application development project. But technology implementation is not a strategic part of their business, so they aren’t necessarily eager to take on these types of projects — particularly if they aren’t of a scale that would allow them to make a sizable profit.
  • They have to rely on proven, repeatable methodology to remain efficient — even if it’s at the expense of better project outcomes for their customers.
  • Companies that specialise in IT outsourcing aren’t faring much better than the big consultancies. While they may be more cost effective than a large professional services provider or consultancy, many potential clients are becoming hesitant about working with them.
  • That’s not to say there still isn’t a place for the large technology consulting firms or IT outsourcing companies. But for companies that want the flexibility, scalability and cost benefits that cloud services provide, working with a company specialising in cloud technologies – as a true, long-time strategic business partner, rather than just a point-in-time technical resource – may be the optimal solution.
  • A viable option may be to go with a mid-sized company that specialises in technology implementation — particularly in the areas of cloud migration and cloud-native app development.
  • Cloud systems integrators are able to be more innovative than larger companies that have no wiggle room for experimentation or exploring new methodologies.
  • These companies develop solutions that can meet current requirements and adapt as those new requirements emerge. For many, their work for a customer is just the beginning of a much longer partnership that will evolve to help that customer continually leverage cloud technologies to meet changing needs.
  • However, many of the cloud-centric companies have chosen to focus their efforts on specific platforms, such as Amazon Web Services (AWS) or Microsoft, enabling them to gain familiarity with and expertise in the many tools and services those particular platforms offer. They can effectively leverage those resources to help their customers implement targeted, effective solutions.
  • Like the large technology consulting and professional services companies, the IT outsourcing companies also tend to rely on standard processes that can be repeated over and over to keep costs down. There’s no room for innovation.
  • Pandemic or not, hiring a big-name IT consulting firm often comes with an equally big price tag. Forgoing work with these higher-priced companies or simply cancelling projects reduces expenditures.
    • vanessavioli
       
      Cost is something that is a very serious part of any technological consideration by management. Will that investment be worth it in the long run and pay for itself. Smaller businesses cannot afford a misstep.
  • Few, if any, industries escaped the effects of the Covid-19 pandemic. Even in the technology sector, where change is a normal part of business, many professional services and technology consulting firms struggled to cope with the disruption.
    • vanessavioli
       
      COVID-19 was/is the ultimate disruptor. It affected every single industry, but affected the hospitality industry in the most profound ways.
  • Yet another potential downside: larger firms tend to be less agile than their smaller counterparts. While they sell innovation to their customers, they are often too big and cumbersome to embrace the new ways of working and thinking that they promote on the consulting side.
    • vanessavioli
       
      It is interesting that it actually takes larger businesses to adapt to new technology, however once again it must come down to cost. Revamping a large company technologically is extremely costly and a very long complicated project.
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    This article provides insight on three various types of IT providers and there methodologies. It definitely emphasizes the benefits of specialized companies that focus on cloud computing as their IT service and business model and their ability to b=continually adapt to the changing environment and their desire to create long term relationships. It also talks about how larger IT companies are more focused on strategy rather than implementation of systems. It also talks about how the larger IT companies are much more focused on their own profit than providing services to the client and how cheaper off shore IT companies basically provide the same services at a lesser quality
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Restaurant POS Systems - Intel - 0 views

  • Improve customer experiences. Customers spend an average of 70 percent more with companies that provide great service.1 The right restaurant POS system can give customers the convenience they want so they keep coming back. Promote new menu items with greater ease. POS self-service touchpoints, like self-ordering kiosks, make it simple to keep menus up to date and draw attention to new items. Offer loyalty features that generate repeat business. Most US customers (65 percent) are members of at least one restaurant loyalty program.2 POS systems can more easily link customers to their loyalty account to drive repeat business.
  • The next generation of self-ordering kiosks includes the combination of cameras and AI-enabled computer vision for new capabilities. For example, by detecting anger or frustration, a kiosk can trigger an alert that sends an employee to assist the customer.
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    Intel has been at the heart of Restaurant Innovation and the hospitality industry. A business solution that continues to impress. In this post by Intel they refer to how the POS system for a Restaurant has a few different options that are becoming more popular today. The big touch screens from McDonald's to Hotels having touch screens in mirrors. The IoT is creating solutions by partnering with company's like Intel. One highlight for me in this post was Intel's solution of Kiosks systems that can detect emotions using Ai camera's, and alerting employees to help the customer.
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The Different Types of Cloud Computing and How They Differ - 0 views

  • clouds, in the tech sense, are incredibly versatile
  • Cloud computing still relies upon the same physical server hardware that forms the backbone of any computer network. The difference is that cloud architecture makes the processing power and storage capacity of that hardware available over the internet.
  • Cloud deployment describes the way a cloud platform is implemented
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  • , how it’s hosted, and who has access to it.
  • A completely on-premises cloud may be the preferred solution for businesses with very tight regulatory requirements,
  • The great advantage of a public cloud is its versatility and “pay as you go” structure that allows customers to provision more capacity on demand.
  • On the downside, the essential infrastructure and operating system of the public cloud remain under full control of the cloud provider
  • Public clouds typically have massive amounts of available space, which translates into easy scalability
  • A cloudbursting model uses the public cloud’s computing resources to supplement the private cloud, allowing the company to handle increased traffic without having to purchase new servers or other infrastructure.
  • less economical model than the public cloud
  • private clouds lack the versatility of public clouds
  • Simply put, hybrid clouds combine public clouds with private clouds
  • The primary advantage of a hybrid cloud model is its ability to provide the scalable computing power of a public cloud with the security and control of a private cloud
  • A misconception about both colocation and the cloud is that they’re an “either-or” investment. As mentioned, the two can be deployed together as part of a hybrid cloud model, enabling more streamlined application management
  • it can be cost effective, though the initial expenditure for the private cloud should be considered
  • work with a service provider who has significant experience in the the hybrid cloud model as there are potential performance and security risk inherent to the need for the two different servers (public and private) to communicate and share data.
  • Although not as commonly used as the other three models, community clouds are a collaborative, multi-tenant platform used by several distinct organizations to share the same applications.
  • scalability is a benefit
  • system remains highly flexible,
  • The shared storage and bandwidth can create issues with prioritization and performance as servers adjust to demands
  • In some cases, a single public cloud isn’t enough to meet an organization’s computing needs. They turn instead to multi-clouds, a more complex hybrid cloud example that combines a private cloud with multiple public cloud services
  • IaaS is the most comprehensive and flexible type of cloud service available. Essentially, it provides a completely virtualized computing infrastructure that is provisioned and managed over the internet.
  • Situated a bit higher up the cloud computing pyramid is PaaS
  • PaaS provides the framework needed to build, test, deploy, manage, and update software products
  • SaaS is a fully-developed software solution ready for purchase and use over the internet on a subscription basis
  • If controlling the environment is essential, as are tight security regulations because of your industry, private cloud solutions offer both security and control.
  • when looking for a cloud services provider, you want to choose a company that not only knows, but understands your business or industry
  • The bottom line is this: if you are in the market for a colocation partner, you want to make your research process as exhaustive as possible. Consider all possible scenarios, all possible needs, and how your provider can meet or exceed your service expectations while partnering with you for succes
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    This article gives examples of the various types of cloud computing and their advantages and disadvantages. It shows that there are cloud-based options that can be appropriate for every business.
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The Best Point-of-Sale (POS) Systems for 2019 | PCMag.com - 0 views

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    This article discusses the 10 Best POS systems of 2019. These POS systems include Square, Vend POS, Bindo POS, Erply, Intuit Quickbooks POS, NCR Silver, Shopify POS, Shopkeep, Lightspeed Retail POS, and Revel System POS. It also discusses the different benefits to each POS system and why it is important to choose a good POS system. There are also some negatives that come with these POS systems. This article also offers steps on what to do if the POS system fails and how important it is to have product support. "A backup solution is essential here and that's especially true in the case of cloud-based POS systems. These systems can suffer not only from software problems but also from internet connectivity issues." This states how essential it is to have a backup solution if the POS system goes down, and ensuring the POS system will be there to assist with any issues that may arise. Choosing the right POS system is very necessary when owning a business and being able to properly take advantage of everything that the system offers.
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Keep an Eye Out for These Three Hospitality Technology Trends in 2019 | Hospitality Tec... - 1 views

  • Still, one advancement intimidated many – cloud-based technology.
  • the 2018 Lodging Technology Study published by Hospitality Technology found the majority of hotel systems will be in the cloud by 2019.
  • the top three technology trends for 2019.
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  • Micro-Integration of Software Solutions
  • Micro-integration facilitates seamless integration of third-party vendors into a hotel’s existing PMS through application programming interfaces (API
  • The Frictionless Guest Stay
  • Employee-Focused Technology
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    This article overviews the three major technological trends of 2019. Those trends are as follows: Mircro-Intergration of Software Solutions which enable a seamless cohesion of third-party vendor's into the hotel's existing PMS sofware through programming. Frictionless Guest stay, the idea is to make guest stays more efficient by creating apps that are personal mobile concierge. Thus allowing guests to make the most of their time vacationing or "workationing" Employee Focused Technology, for the full service hotels, this idea will help with locating employees by installing panic buttons. Beacon Geolocators will provide the exact location of an employee once they press that panic button.
  •  
    This is a great read discussing the technological advancements in the hospitality industry over the past few years. The article points out that the use of such technologies is inevitable in the future because "the hotel technology space is growing rapidly and software services are becoming increasingly targeted." The three top hospitality technology trends that the author provides for 2019 include micro-integration of software solutions, employee-focused technology, and the frictionless guest stay. Together with other existing and new inventions, these technologies will continue to shape the hospitality in the next few years.
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Why is Computer Networking Important? | Digital Divide Council - 1 views

  • Information is the building block for effective communication.
  • This mainstream technology has proven to be an effective means to enhance proficient, flexible and streamlined communication while maximizing on productivity and resources.
  • Computer networking is a pool of integrated computers configured to one another.
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  • Computer networking enhances seamless communication, cohesive functioning, and resource sharing.
  • Personal Area Networks are interconnected technology devices that serve a single individual within one facility.
  • LANs are limited to a single building like an official establishment.
  • MAN covers a distinctly larger are than LAN. MAN consists of configured computers covering a town, city or campus.
  • WAN covers a larger geographical area than MAN. The network connects a country or even continents.
  • HAN is a computer network limited to a defined boundary like a house or home office.
  • Computer networks reduce your hardware costs significantly.
  • Small equipment such as modern routers is expensive. The networks also need regular monitoring and maintenance.
  • This eliminates the need to buy single IT assets for each employee.
  • With a central server, you lower the number of storage servers needed. And you increase the efficiency of operations.
  • You can access your data from any device. This enhances free movement while accessing your data wherever you may be.
  • Computer networking is a massive boon to the communication landscape. Networking allows you to send and receive text messages and files in real time.
  • Employees can download and exchange corrupt files which expose your server to viruses and malware. Shared resources open doors of opportunities for security breaches.
  • resource pooling is efficient.
  • Computer networks are flexible, but employee productivity is a concern.
  • Quality technological solutions are a significant determinant of the success of any business.
  • Computer networking offers immense technological solutions to businesses and institutions in various formats.
  • “To win in the marketplace, you must first win in the workplace”- Doug Conant.
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    Computer networking is essential within organizations to build effective communication and allows sharing of resources. Various forms of computer networks each serve a specific purpose based on the size of area being served. Computer networking has many advantages but also has drawbacks that must be considered. Networks have the ability to reduce costs, increase storage, enhance flexibility, and provide easy access to information. Despite this, computer networks are subject to the threat of security breaches and can be very costly for an organization. Employees may also find themselves being distracted by the vastness of information made available by the Internet. In all, computer networks can offer countless solutions to technological problems within organizations.
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