Back Office Intelligence | Top Stories | Hospitality Magazine (HT) - 0 views
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when deciding to invest in technology, restaurant operators look for a quick return
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Before, we had to dial into each location to send menu updates, and I had two or three people sending updates. Now I only need one
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test a snack combo pack at its more than 400 locations and realized they needed to run one report at a time in order to analyze its effectiveness
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It literally took me three weeks and 270 individual reports," says Paul Mullin, business analyst at Culver's. After implementing the RedPrairie solution, the same scenario can be accomplished in five minutes, he says
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able to see real-time information about what was going on in my restaurant, including open checks, servers logged in or out and even sales
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Another sign that technology is changing is the ability to combine accounting, inventory and point of sale into one solution without the old challenge of interfacing disparate systems
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The system integrates with the POS, and deducts ingredients based on recipes created using the system.
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I can look at inventory counts and on-hand counts at each location, which allows me to move things around if we are running out of something at one location
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This article is about the innovation in the back office arena. When many managers are still doubting back office technology efficiency, at Tropical Smoothie Cafe, based in Destin, Fla. with 275 franchise locations, operators there are adding up money saved by setting up RedPrairie's Performance Management (RPM). Benefits could be like control labor cost and food cost, especially for those franchise companies with hundreds of hotels or restaurants throughout the country even the world, RPM will provide a complete compared among different locations reports in a few minutes. Besides, back office begins to meet iPhone, which make it possible to see real-time information about what was going on in the restaurants, including open checks, servers logged in or out and even sales for the managers. Another sign that technology is changing is the ability to combine accounting, inventory and point of sale into one solution without the old challenge of interfacing disparate systems. In a word, it is really convenient to get the back office intelligence.