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5 ways tech can make your hotel more responsible | Green Hotelier - 0 views

  • mploying eco-friendly technology is a great way to show guests that you’re committed to making a difference.
  • Here are five ways that green technologies can help enhance your eco-friendly reputation and boost business for sustainable hotels.
  • Eco-friendly heating and energy.
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  • One way for sustainable hotels to help regulate their energy expenditure is to employ a building energy management system – a monitoring technology that gives you an overview of the energy consumed throughout your premises
  • Waste reduction technology.
  • Lighting technology.
  • Tracking and monitoring the items that are being thrown away using technology such as LeanPath will help make staff more aware of areas in which the most waste is being produced, leading to better and more informed decision making.
  • Sustainable laundry.
  • Bead cleaning technology helps hotels to reduce their energy consumption and water usage, as well as cutting down on the frequency with which the linen needs to be replaced.
  • In many cases this is due to poor stock control, with excess items being bought in.
  • echnologies like occupancy sensors are a cost-effective and simple way to ensure that lights are only switched on when they are needed – a very visible way to show your guests that energy efficiency matters to you. LED lighting is another consideration for reduced energy expenditure on lighting
  • iPad POS systems.
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    The article introduces five ways to improve eco-friendly reputation for hotels. Recently, many tourists are interested in green and sustainability, and when they choose the hotel, the characteristic about sustainable business operation can be a big benefit tourist can consider. First, it is about eco-friendly heating and energy. The energy bill takes up a lot when considering the total expenditure, so it is necessary for hotels to manage the power effectively. By utilizing energy management system, hotel can track the energy consumption in the entire building and control the expense. Second, hotel can adopt waste reduction technology. Most wastes are coming from poor stock control. Thus, hotel should employ the tracking system to monitor the items that are being disposed of often, and use the record when they purchase the items. Third, sustainable laundry can be the way to operate the eco-friendly hotel. Eco-friendly polymer laundry beads can reduce the water usage and electricity expense. Also, an effective material can cut down the frequency for linen to be replaced. Fourth, lighting technology can be used. By applying the occupancy sensors, hotel can cut down the cost, and use energy more effectively. Lastly, it is iPad POS system. According to the article, they said iPad POS saves about 97% of power consumption compared to Window-based system. To sum up, these five ways can be adopted for sustainable hotel operation, and having the eco-friendly hotel brand will be a big advantage to increase millennial guests and advertise the hotel.
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    This article describes the ways to make the hotel greener and more appealing to the environmentally aware guests
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How Hospitality is Going Green - 1 views

  • Embracing sustainable practices is not a new phenomenon. The concept of sustainability was first mentioned in 1987 on an international platform with the UN-sponsored Brundtland Commission’s unveiling of “Our Common Future,” a movement that has since transgressed the globe.i
  • In 1996, three organizations, the World Travel & Tourism Council, the World Tourism Organization, and the Earth Council converged to create a global environmental certification program for the travel and tourism industry.
  • Of course, it is the right thing to do considering global warming and the focus on preserving the planet
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  • Today more than ever before there is an abundance of products on the market and practices available that take the environment into consideration.
  • From energy saving lightbulbs to low pressure or low flow shower heads. Many hotels buy their own linens and launder in house, reusing those linens that are not dirtied lessoning the use of water,
  • detergent and greenhouse gases.
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    Sustainability in the hospitality industry was introduced back in the late 80's. Ever since then it has been a growing movement, seeking the best and most efficient strategies for hotels and tourism. In 1992, The United Nations Conference on Environmental Development (UNCED) recognized that travel and tourism would be one of the most benefitted by sustainability trends. In 1996 three organizations (World Travel & Tourism Council, World Tourism Organization, and the Earth Council) met to create a global environmental certification program called "Agenda 21". Consequently, Green Globe was created after to set targets and functioning standards based on environmental development. Hotels receiving the "Green Globe" address issues within their hotel that include: * Greenhouse emissions * Energy efficiency * Management of freshwater resources * Ecosystem conservation * Waste water and solid waste management Hospitality is the fastest growing global industry. In 2014 it was stated that it contributes $7 trillion annually to the total world gross domestic product. There is a huge incentive for sustainability due to customers being conscious of the impact their actions have on the planet. Soon green and sustainability will become the standard rather than an option.
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Environmentally-friendly practices in hotels - 1 views

  • As an important component of the accommodation sector, hotel operations are characterised by a massive number of activities that collectively exert a significant impact on global resources (Kirk 1995:3)
  • he considerable environmental effects of hotels contribute to problems, many of which are international in scope, with the major one being climate change
  • According to estimations, an average hotel releases between 160 kg and 200 kg of CO2 per square metre of room floor area per year and the water consumption per guest per night is between 170 and 440 litres in the average five-star hotel. On average, hotels produce 1 kg of waste per guest per night
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  • With the negative impacts that hotels exert on the environment, greater pressure is placed on governments and role players in tourism to reinforce eco-friendlier enterprises and green consumption in hotels (Moreo 2008:1). This compels hotels to demonstrate responsible behaviour to become 'eco-friendly hotels' or 'green hotels', which refers to accommodation establishments that have made a commitment to implementing or following various ecologically-sound practices, such as saving water and energy as well as reducing solid waste
  • Because hotels exert a negative environmental impact, it is imperative that the management of hotels take action to mitigate their impact on the environment
  • Within the hotel sector, the areas of concern for the environment include pollution through solid and liquid waste, high energy consumption and the increasing release of greenhouse gases that cause changes in the atmosphere.
  • Consequently, practices such as recycling of waste, waste management, supplying clean air, energy and water conservation, environmental health, adopting a purchasing policy and environmental education are being considered in various hotels in mitigation of the negative impacts on the environment
  • Demands from governments or regulators require hotels to implement green practices (Kim & Choi 2013:159). Green practices are ways to use products and methods that would not negatively impact on the environment through pollution or by the depletion of natural resources (Smith & Perks 2010:3). These green practices include sustainable management of water, energy conservation, solid waste management, ensuring air quality, environmental purchasing, community awareness and maintenance of permits (see Table 1).
  • It is recommended that hotels implement and monitor the progress of the green initiatives in their establishments. The initiatives to be implemented may include any or some of the following:
  • • Water - Water may be saved by flushing toilets using a flushing system fed from rainwater harvesting. In addition, hotels can use low-flow shower heads and taps to reduce waste.
  • Energy - Occupancy sensors can be used in hotels so as to use energy in occupied rooms only. Also, hotels can use renewable energies such as solar power and wind energy.
  • Reuse of linen - Reuse of linens and towels save water, detergent and energy which reduces the release of greenhouse gases. Water saving information cards should be placed in rooms for guests to read.
  • Solid waste - Recycling is one way by which hotels can begin to participate in waste management. Composting at the establishment is also encouraged. • Air quality - Air filtration can be installed in hotels. In addition, the creation of smoking sections for guests to avoid involuntary exposure to second-hand smoke can also be helpful. • Installation of green roofs improves air quality, which includes the use of recycled material in the growing medium. • Environmental purchasing - Hotels should avoid procuring plastic-based packaging, which contributes to high levels of pollution and should rather use paper bags made from recycled products.
  • This research study determined the environmentally friendly practices adopted in 3- to 5-star-graded hotels in Zimbabwe and South Africa.
  • Against this background, this study was conducted to examine issues relating to environmentally-friendly practices of hotels in these two developing countries
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    This article takes a look at 3 to 5 star hotels in Zimbabwe and South Africa and their environmentally friendly practices. Research shows that the hotel industry has a huge impact on the environment and the use of natural resources. The hotel industry has been negatively impacting the environment by consuming large amount of energy and water, and by producing large amounts of waste. The government has been demanding that hotels implement green practices, these are methods and products that do not negatively impact the environment. The results from the data collected from these two countries showed that none of the hotels had a written green management policy. Even though some of the hotels insisted that there is a green management policy in effect, it was not written down. It is important for policies like this to be written so there is a clear understanding of what is expected.
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    It seems the main motivation to implement more eco-friendly practices would be legislation/regulation but I wonder how that would be received? Outside the hotel industry,. I wonder how much focus is generally given to environmental concerns? Interesting research.
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Miami Beach's 1 Hotel South Beach Awarded LEED Silver | Green Lodging News - 2 views

  • MIAMI BEACH, FLA.—The 1 Hotel South Beach in Miami Beach, Fla. announced that it was awarded LEED Silver. The Leadership in Energy and Environmental Design (LEED) rating system, developed by the U.S. Green Building Council (USGBC), is the foremost program for buildings, homes, and communities that are designed, constructed, maintained, and operated for improved environmental and human health performance.
  • guestrooms were designed to surround guests with natural materials and fabrics that brought elements of nature into every space. The rooms and suites maintain a casual yet elegant atmosphere that is at one with the relaxed lifestyle of South Beach. Driftwood accents and sumptuous textures (in neutrals and pastels that mimic nature’s palette) were created by blending a host of natural materials; including leather, wood, and stone as well as silk, linen, and cotton.
  • LEED is the foremost program for the design, construction, and operation of green buildings. More than 82,000 commercial and institutional projects are currently participating in LEED, comprising more than 15.7 billion square feet of construction space in all 50 states and more than 162 countries and territories.
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    This article makes me very proud, as I work for 1 Hotel South Beach and know that this Hotel definitely practices what they preach. They have been awarded LEED Silver (Leadership in Energy and Environmental Design) which was developed by the U.S. Green Council (USGBC). The hotel has a very unique and simple design. The guest rooms are designed with left over construction materials from its surrounding resources. The use of wood, natural material, leather, and stone, silk, linen, cotton are what make our facility so earthy and green. 1 Hotel hopes to start a trend in the Hotel industry by following the sustainable practices that our Hotel makes. More than 82,000 commercial institutional projects are actively participating in LEED. This is huge! and means that the trend 1 Hotel has started is being adopted by other companies.
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Eco-Friendly Hotel Ideas You Need to Implement Now - 1 views

  • Eco-friendly travel options are projected to increase up to 36 percent in 2017 in order to meet green travelers’ demands. Business travel is also going greener
  • Reducing energy can enhance guest experience and add extra padding to your bank account.
  • As more consumers are choosing to engage in eco-conscious lifestyles at home, it’s unsurprising that their tastes in hotels and travel destinations are noticeably greener, too.
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  • it’s crucial for your hotel or resort to adopt more eco-friendly practices so your business can stay competitive, attract more travelers, save money, and do its part to protect the planet.
  • Making just some simple changes to how your hotel uses energy can make a big impact.
  • Energy-saving kitchen, laundry, and air conditioning equipment can also drastically reduce energy use in hotels. If your hotel or resort has a pool, consider purchasing a solar water heating system.
  • Using water in excess can also lead to groundwater contamination if sewage systems overflow. Conserving water also reduces energy use, thus saving your business money.
  • Linen reuse programs for hotels and resorts are another great idea in terms of reducing water and energy waste.
  • Swapping out conventional cleaning supplies with green cleaning products can help your hotel or resort offer a safer, more natural environment to travelers.
  • hotels are now using bio-based cleaning products
  • Implementing just some of these sustainability efforts in your hotel or resort will help your business stay competitive, save money, and reduce your negative impact on the environment.
  • Many hotels and resorts are now composting their food waste to divert food from landfills.
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    In the era of green travelers, the demand for eco-friendly hotels is on the rise. Since the interest is increasing, a lot of hotels have changed their routine practices and policies to become eco-friendly. Hotels have found ways to implement greener alternatives and have abandoned practices that create waste. Eco-friendly hotels have adopted practices that prove to be less harmful to the environment. For example, hotels can install energy saving thermostats, air conditioners and use solar water heating systems to conserve energy. Green travelers will appreciate these changes and it will also make a positive contribution to the hotel's bottom line. Eco-friendly hotels ultimately look at every facet of the guest experience to implement green changes. Some hotels offer programs where guests, that stay multiple nights, receive additional benefits for not having their linens washed. Some hotels have even replaced there chemical cleaning products for bio-based cleaning products. This is a great start toward a better tomorrow and within time more hotels will become more environmentally friendly.
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    Great article, the majority of hotels are currently implementing the paper straw and remove all plastics. Our hotel as well have changed the lights throughout the hotel. Not sure if that helps with the electrical cost but a lot of change is being made to be Eco-friendly.
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https://www2.deloitte.com/content/dam/Deloitte/ca/Documents/consumer-industrial-product... - 0 views

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    This article presents the importance of having a plan B in case there is an interruption in the supply chain of a hospitality business, as we experienced globally during the COVID 19 pandemic. Without a backup plan and a well trained workforce that understands the pitfalls of supply chain interruption, a Hotel for example can easily find itself with disinfecting agents or even linens for future guests and have no ability to support incoming guests with essential products and services.
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The Future of Technology in Hospitality is Green | Hospitality Technology - 2 views

  • the fact that millennials (those born roughly between 1982 and 1996), are going to be the largest generation in the country’s history (at 83.1 million).
  • Simple math tells us that the buying power at large is mainly in their hands.
  • For example, more LED lighting throughout their facilities with sensors can help keep costs down while reducing energy waste.
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  • he hospitality industry is also one known for producing exorbitant amounts of waste.
  • In order to make more green, here are some of the tactics within the headlines of late that are being used to keep up with the sustainable practices to woo this generation, and those others to come.
  • Thanks to technology, hotels have been making strides to becoming more environmentally friendly without breaking the bank.
    • Angelica Saez
       
      It is important to work with different companies to help you establish different ways technology to go green. There are different ways to help the technology to go green for your business.
  • According to Forbes, millennials consider social responsibility and environmental friendliness when making their purchases, so brands have to rise to these significant expectations millennials have when it comes to spending their money.
  • Through the use of an intelligent camera, smart scales and AI-based smart meter technology, Winnow Vision analyses ingredients during food preparation, as well as plates returned to the kitchen, to assess which food items are most wasted and in what quantities.
  • Cruises Also Taking a Stand with Tech
  • the cruise line is implementing technology to help reduce its ecological impact including clean LNG as fuel on its new ships, installing an Advanced Emission Purification system on most of its fleet, making progress with its program to eliminate single-use plastics, and is increasing its number of ships that are zero landfill capable
  • Hotels Continue to Innovate
  • According to the American Hotel & Lodging Association (AHLA) trend survey released earlier this year, supporting sustainable initiatives remains important to the lodging industry as a whole.
  • This tells us that hotels need to continue to innovate and the future of technology in hospitality has to be green, or those brands that do not adopt to these emerging standards face being left behind.
  • it’s hard to ignore the fact that the pace of technology is moving faster than ever before.
  • From the excess food that is thrown out each year, to the overuse of plastics, water and energy – there are many brands in hospitality that are taking the right steps to becoming more sustainable. After all, if they don’t get on the green bandwagon, they risk losing the largest generation of buyers in history.
    • Angelica Saez
       
      When your business goes green it is good for the environment and your business.
  • InterContinental Hotels Group® (IHG®) announced a partnership with technology company Winnow to help its hotels automatically track, measure and reduce food waste for more sustainable and efficient restaurant and bar operations.
  • The technology group Wärtsilä also announced that it will supply and install an Auto Gasification solution for the ‘Regal Princess’, a Princess Cruises vessel. This technology will enable the safe disposal of waste from the ship through a self-fueling thermal decomposition unit, thereby significantly reducing greenhouse gas emissions. It will also lessen the requirement to offload waste at shore facilities.
  • In the case of the Andaz London Liverpool Street hotel, a project with Quimera Energy Efficiency kicked off in 2016 and within a year 21% of electricity and 27.1% of gas consumption was saved. This translates in 500.000kg of CO2 emissions saved and was achieved using the methodology of Monitor & Save, including the Bopstem technology provided by Wisestate which is an IoT solution for HVAC control and automation, without suffering guest comfort.
  • Another big announcement made by MSC Cruises shows its commitment to becoming the first major neutral cruise company in 2020. Starting on January 1, 2020, MSC Cruises will buy enough credits from companies that absorb carbon dioxide to offset all of the carbon emissions from its 17 ships throughout the year. MSC said that it is committed to reduce emissions as technology progresses with an ultimate target of zero emissions. The company intends to invest and work with shipyards and research institutes to achieve this goal. 
  • St. Regis Atlanta integrated green tech into its 10th anniversary redesign (a trend that keeps popping up in headlines), leveraging services from Mode:Green to take advantage of the opportunity and make it a smart building system.
  • While Carnival Corporation, which holds the tag as the world’s largest leisure travel company, is partnering with leaders from the maritime and engineering industries to pilot the world's first fuel cell system designed to power large passenger vessels.
  • Linen and towel reuse programs are nearly universal among properties, and a majority of hotels across all segments have implemented a water savings program.
  • Consumers have way more transparency when making buying decisions and with the right information at their fingertips at all times, the hospitality industry is not immune to the imperative of creating a quality consumer experience.
  • This builds up a bank of data which in turn informs buying decisions, shapes menus and hones food preparation techniques.
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    This article emphasizes how imperative it is for hospitality businesses to stay on the cutting edge of technology as a part of their business design and strategy if they want to survive in today's competitive market and remain in it, in the near future. The author expresses that today's hospitality market is being driven by Millennials' "the largest generation in the country's history" who patronize businesses that are socially and environmentally responsible. Armed with this information to capture their targeted market, more and more hotels are now incorporating from inception within their physical blueprint infrastructure that is environmentally sustainable and cost-effective. As well as obtaining Green certifications and implementing sustainable software to reduce waste and minimize leakages. This concept has also been adopted by cruise ship operators to reduce environmental impact through the use of technology.
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    The current innovation trends of hospitality prove that this industry is steadily developing with more sustainable tactics.Hotels are implementing more energy saving products to reducing energy waste. Cruise corporations are partnering with industries to find solutions in powering vessels with cell technology rather than emission cruising.
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    -As technology advances consumers are being more transparent with their buying decisions. -Buying power lies on millennials who are roughly 83.1 million. -Millenials consider social responsibility and environmental friendliness when making their purchases. -Sustainable practices include censored lighting/temperature. -Cruise ships have installed a purification system to reduce its ecological impact, have decreased the use of single use plastics, and have increased the number of ships that are zero landfill capable. -Linen and towel reuse programs and water savings programs are nearly universal among properties.
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    This article introduces the different initiatives that the hospitality industry is taking with regard to technology in order to align with their target market or a large segment of their market. As being perceived, millennials are sought to be the largest generation in the country's history which leads companies to infer that they have a massive amount of buying power in their hands. Hospitality companies are now making strides to become more environmentally conscious. Some of these initiatives is incorporating LED lights throughout the facilities to reduce energy waste and cut down on costs. Another initiative is incorporating new systems in the guest rooms that enhance the stay while keeping it green like systems that adjust temperatures in the rooms, remotely powered shades, etc. Other companies are even using systems as a tool to help track, measure, and reduce food waste for more sustainable and effective restaurant/bar operations. It is no secret that technology is ever-evolving, and it will continue to develop as new features are discovered.
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    Article discusses millennials as the largest generation in U.S. history, and the speed at which technology progresses. In addition to paying attention to millennials' purchasing decisions, other industries must also meet their financial expectations. Many brands are taking steps to become more sustainable in the hospitality industry despite its reputation for producing massive amounts of waste.
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TripAdvisor launches eco-friendly hotel program - 0 views

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    TripAdvisor just launched the new TripAdvisor GreenLeaders program, which ranks hotels across the U.S. according to their engagement in environmentally-friendly practices like linen and towel re-use, recycling and composting, solar panel and electric car charging station implementation, and green roofing.
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    With TripAdvisor's launch of the new GreenLeaders program, it will help hoteliers as well as restaurants and other businesses increase their Green initiative commitment. I know for the Florida Green Lodging Certification, it is a simple, yet tedious, form to complete, covering many aspects that can help reduce waste of products, energy, and gasses. Thanks to a bill that was passed in the not-so-distant past, certain aspects of the government travel requires their selection of lodging and/or meeting facilities to be green. This is in an effort to encourage those changes in order to secure government business, as well as to encourage personal & leisure travel, government or not, to choose green facilities. The more we increase the demand for green properties, the more properties will seek to make the necessary changes and commitment. In addition, the application process changes periodically, increasing the information and steps necessary to become green. Through all of that, we will begin to notice bigger steps to be made to save our resources and our environment. TripAdvisor launching this program will only help in these efforts. Along with increasing efforts, the feedback will be a great tool for use when selecting how to make those changes. Sure, nothing is perfect and you will still have those that prefer the convenience instead of the overall "Save the Earth" way of life, but we will be able to see what is working and what may need to be adjusted a bit.
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Royal Caribbean and the Enviornment - 0 views

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    Twenty years ago marked the beginning of a new period in Royal Caribbean Cruises Limited (RCCL) and helping the environment. They proposed a Save the Waves program, which allows guests to choose when towels and linens are ready to be washed saving numerous amounts of water and energy as well as reducing, reusing, and recycling. Today, their green initiative goes even further, and as the arictle discusses RCCL is implementing a plan to improve their waste, power, and most importantly, their future. Protecting and conserving the environment is a priority this company is willing to stand for. They constantly plan their efforts to maintain environmental protection and to continue to be environmentally responsible.
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Thinking Outside the Vendor RFP Process in Hospitality Digital Marketing | By Jason Price - 0 views

  • Some believe the vendor RFP process allows a hotel company to pick the most qualified service/product provider through an unbiased decision process. Perhaps this is the case for commoditized supplies or services (housekeeping supplies, linens, laundry, etc.) where the RFP process allows for comparing the proverbial "apples to apples."
  • At a typical hotel, who is equipped with the latest best practices in digital technology and marketing to sufficiently and adequately prepare a vendor RFP? Very few hotel companies have the bandwidth and depth of knowledge to adequately identify the digital needs of the property. Nor can they convey the property's needs and wants in the digital space and where it needs to be in 6, 12, 24 and 36 months from now. Lastly, who at the property can afford to devote considerable time to research and prepare a vendor RFP that asks the right questions, conveys the right objectives and provides a solid framework for evaluating and comparing one digital technology and marketing firm to the next?
  • On the hotel side, the typical vendor RFP process easily takes 50+ hours from beginning to end. On the digital technology and marketing vendor side, time to review, respond, and present takes upwards of 25-40 hours. Typically, three vendors compete and with all parties combined the entire RFP process will cost upwards of $15,000-$20,000. Beyond the cost, this process consumes the time and energy of multiple people and departments on an average of every two years for the hotel company.
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  • The traditional vendor RFP process is not suited for evaluating and choosing a digital technology and marketing partner who will be entrusted to guide the hotel in maximizing revenues from the most important distribution and marketing channel in hospitality: the direct online channel (i.e. the property website). Such an RFP process is typically riddled with contradictions and self-selecting biases, and also represents an antiquated method unsuitable for a fast-paced digital world
  • The traditional vendor RFP process cannot provide answers to crucial questions concerning familiarity with industry's best practices, strategic approach to digital marketing technology and marketing, digital technology innovativeness, quality and depth of direct online channel consulting services, etc
  • Common observations on the RFP experience: It serves as a tool to fulfill administrative requirements or to simply "shop around" when in fact the digital marketing/technology firm has already been privately selected. On paper, every digital technology and marketing firm can present itself at its best and can creatively diminish any weaknesses or embellish any strength. The hotel does not know what questions to ask to get to the heart of what the hotel needs. Digital marketing and technology firms can easily make promises and fall short on delivery and meeting expectations. Over-promising and under-delivering has become modus operandi for a number of players in the industry. Properties can get carried away and request proprietary information like methodologies, access to code, and design work as part of the vendor RFP.
  • Some hotel companies never follow up and leave the evaluated vendors in limbo. Oftentimes hotel companies do not give the digital marketing firm adequate time for proposal development, which demands further use of resources or the delay of other key projects. When management changes, the hotel company is more likely to go into a vendor RFP without evaluating the results and contributions of their current vendor, which can disrupt existing relationships and potentially impede the successes to date. Given the arduous process of the vendor RFP process, there could be a sense of entitlement on both sides that could result in a mutually caustic relationship from the onset.
  • Digital agencies may propose lower costs to win the contract and introduce additional fees later only leading to resentment and regret. Hotels will often push needs beyond the original scope in the vendor RFP and use the proposal as leverage to get more services without paying. Not all digital agencies are the same but as mentioned, any agency can demonstrate on paper its superiority to solve any problem and deliver any service. Behind the scenes an agency can outsource and end up costing the hotel twice what is originally proposed in additional fees.
  • Not all digital agencies are the same but as mentioned, any agency can demonstrate on paper its superiority to solve any problem and deliver any service. Behind the scenes an agency can outsource and end up costing the hotel twice what is originally proposed in additional fees.
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    This article discusses how the traditional vendor RFP (Request for Proposal) model is no longer the ideal way to integrate the right technology marketing that a hotel needs. The traditional vendor RFP model is time-consuming and expensive, and with the way that technology is constantly expanding and changing, hotels need to stay up-to-date with technology more and more frequently, which can mean this process is wasting time and money on an ever-increasing scale. Furthermore, it is not always an accurate indicator of the kinds of technology a hotel might need, especially what a hotel might need in the future, and it is difficult to determine who would best be capable of knowing what the property will need or what exactly to ask for in an RFP. The article talks about three alternatives to the traditional model: the Scorecard model, the Digital Marketing Partner Interview model, and the Trusted Partner model. With the Scorecard model, hotels have a checklist of things they need and can check off each point from each potential vendor. With the Digital Marketing Partner Interview model, which is similar to the traditional vendor RFP process, except that the interview focused on finding a Digital Marketing Partner that aligns with the hotel's management philosophy, values, and culture in order to find the right partnership. With the Trusted Partner model, the hotel works with one particular company with whom they share common goals and objectives, and they work together to solve problems and adapt new technology as the hotel's technological needs are manifested over time.
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THE GREEN HOTEL - 0 views

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    Today environment become green is more and more important. And advent technology is used in different industries in order to create a green environment. Hospitality industry also applies new technology. If the hotel becomes a green one, it will be a future value of your development. If the hotel becomes a green one, it will be welcome by the guests and increase the customers' loyalty. If the hotel becomes a green one, the staffs will very happy, because the environment is very good at their health and the hotel is very beautiful. It will reduce the turnover because the staffs feel comfortable. Except the feeling of people, another side is energy-saving measures. It is also a very important factor of hotel such as energy management systems, fluorescent bulbs, ceiling fans, linen cards, lights out cards, motion sensors for public rest rooms, meeting rooms, exercise rooms, etc., energy bills are much reduced. If the hotel is green, it means your hotel is responsibility for guests and staffs healthy. If they feel that you really care their health, they must give your some reward, which is benefit for your hotel. There's just no doubt that when odors, fumes, soot, droplets and residues of toxic, poisonous chemicals are not in the air, on our food or on anything we touch, we are not absorbing or breathing them. The green hotel will have a higher quality and price because it green theme which is good for guest and earn more profit because of lower cost which attributes to energy-saving measures.
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Hampton Inn and Hilton Properties Adapting Ozone Laundry - By Chris Lewis :: Hospitalit... - 4 views

  • Ozone systems are one of the most proven technologies offering a sustainable alternative to traditional sanitation and cleaning in green hotels.
  • These systems reduce energy consumption, water usage and virtually eliminate the reliance on harsh chemical additives and detergents that can potentially shorten the lifespan of expensive linen products
  • Providence Hampton Inn and Suites had a total combined cost savings of 25% on the new Ozone Laundry system when compared to their original laundry protocol.
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  • Ozone systems allow for an unprecedented opportunity for cost savings on the property level while also contributing greatly to the reduction in carbon emissions and utility usage
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    This article highlights 2 properties that were part of a study to show the benefits of installing an Ozone laundry system. An Ozone laundry system is one way a hotel can reduce its carbon footprint by reducing the amount of hot water used verses traditional laundry systems which in turn will reduce utility costs. These systems also reduce the amount of chemicals used and claim to extend the life of fabric. This system installed at a Hampton Inn in Rhode Island and as a result they were able to reduce their carbon footprint by 70,000 lbs and they also received a 79% return on investment in the first year! This article demonstrates how much of an impact a change can make on the environment and the bottom line.
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It's not easy being green - USATODAY.com - 2 views

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    In this article by USA Today, David Grossman stresses the importance of recycling everything from plastic, to aluminum, even to grocery bags. In California, not only do they recycle the usual newspapers and bottles, but they also dispose of batteries, light bulbs and other hazardous materials that could do extra damage on the environment. Across the country hotels are taking basic measures to protect the environment by maximizing the recycling of towels, and bed linens, but in this article Grossman goes into great detail about the different hotels across the country that has taken extra measures to "go green". For example, The Kimpton Hotels based in San Francisco has equipped every room in in the 40 hotels nationwide with recycle bins and installed water-efficiency faucets, toilets, and efficient lighting. They also have implemented the use of non-toxic cleaners which not only benefits the environment, but also the employees because they are not constantly handling harsh chemicals and ammonia based cleaners. Like the Kimpton hotel, the orchard hotel in San Francisco has replaced these same dangerous cleaners with biodegradable cleansers made of fruit based essences. They have also added low emissions wallpaper and carpets, along with a key card control system that shuts off the electricity when guests leave. By hotels across the country doing their part, we can slowly eliminate the negative effects on the environment.
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    I agree with the different conservation methods because we have limited resources in the world, and we need to protect them.
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    I believe eco-friendly practices are necessary in today's world, especially in the hospitality industry, and the writer addresses very valid points. My question is this: is this practical for the industry as a whole? When do we come to the point that we need every hotel to be completely "green"? Over the years, being eco-friendly has become more prevalent across the board, but how do you encourage travelers to consistently be green? For that matter, how do the hotels with primarily transient stays (1-2 night stays) stay afloat in the battle to stay green? They are constantly using large amounts of resources required to clean and maintain their respective property, and constantly having new guests.
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To Market to 'Green' Consumers, Hoteliers Must See Forest and Trees - 0 views

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    In today's society, being green is very important to many consumers but not all. The green conscious consumers have come to expect that the companies they do business with have the same beliefs. A companies green initiatives could be the deciding factor for some whether or not they frequent a business. Hospitality businesses must be aware of these green expectations from their consumers. They also must know how to communicate specifically to their green consumers explaining their specific green practices.. The article supports this when it states: "Green consumers are reasonably distinct in terms of identifiable characteristics and behavior patterns. Targeting specific marketing strategies to potential green consumers is likely to be more effective than directing these strategies to the entire population by assuming that all members of the population are potential green consumers," Unfortunately, it sometimes can be rather difficult to target green guests. It is much harder to identify these types of guests in comparison to non-green conscious guests. Also about 75% of green conscious guests aren't willing to really impact the comfort level of their stay to save the environment. Green guests may be green conscious but studies have shown they aren't really willing to give up the comforts such as daily housekeeping, high-pressure showers and fresh linens instead of reusing sheets during an extended visit. The article supports this when it states: "Although industry research has shown that a significant percentage of hotel guests would prefer to stay in a hotel that cares about the environment, guests are not always that predictable. Barber noted that a study by a major national hotel operation opposite findings: 75 percent of their guest respondents said they would not give up daily hotel room service activities." This is why green initiatives specifically targeted at green consumers are essential. The green consumer even though they may no
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A welcome sign: Hotels adopt reuse and recycling - Waste Mangagement World - 0 views

  • At most hotels, waste is created at upwards of 1 kg per guest per night - a large amount when multiplied by the number of hotels and guests around the world. But many hoteliers are responding to the waste challenge.
  • Wherever possible, waste elimination at source must be a hotel’s number-one priority.
  • A major way in which many hotels reduce waste at source is by running towel and linen reuse programmes.
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  • Having addressed waste at source, the next step is to put appropriate systems in place to identify how the remaining waste can be redeployed.
  • Any waste that cannot be reused needs to be sorted into its component fractions so that as much as possible can be recovered for recycling.
  • Many resort-based hotels, and those with sufficient space outside, compost their organic waste.
  • Another way of dealing with kitchen and garden waste is using it as feed for biogas plants. 
  • Waste management is not new to the operating agenda of hotels, and for many it is part of their overall environmental management system (EMS).
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    At most hotels, waste is created at upwards of 1 kg per guest per night - a large amount when multiplied by the number of hotels and guests around the world. Taking responsibility for the environment and local community has been an important part of the hotel industry. Hotels can make a significant impact on waste reduction and recycling.  Hoteliers have many opportunities to reduce waste by establishing waste prevention and recycling programs and by purchasing recycled products. Besides reducing waste and saving money, these actions can increase employee morale and customer satisfaction. Hotels and motels generate large amounts of highly recyclable materials, such as office paper, newspaper, corrugated cardboard, plastics, metals, and glass. Work with your waste hauler or recycler to arrange the details of your recycling program. Management should adopt an environmental policy to reflect how the company sees itself in relation to the environment, neighbors, and the people it employs and serves. Chains with multiple locations may want to encourage each hotel to evaluate and establish its own program.
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40 ways to a greener hotel | Hotel Management Asia - 2 views

  • . Ozone laundry systems reduce the Water, Energy and Chemicals used by the wash.
  • 12. "Green roofs" create energy savings by acting as super insulators, keeping buildings warm in the winter and cool in the summer. They also serve as a storm water management systems, catching pollutants as they drain off the roofs. 
  • 32. Use electric buffet warmers rather than canned fuels.
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  • 35. Offer guests bicycles for short trips instead of driving.
  • 40. Plant a garden and harvest organically-grown vegetables for your restaurant.
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    This article includes standards and suggestions to operate green hotels. The 40 ways include electricity saving, water saving, recycling systems and other environmental friendly usage method. For example, it mentioned to use digital control to HVAC systems, key card to control lights in guest rooms, using CFL bulbs to save electricity. It mentioned as possible as you can to paperless or recycle paper. Use ozone laundry system to reduce cost, water energy and chemicals use. Give leftover food and amenities to charities. An interesting thing, it also mentioned plant a garden and harvest organically-grown vegetables for your restaurant, a best way to save cost and treat food debris. The highlight ways are what interesting in my mind.
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    I really like this concept, it's an excellent idea to help save energy and better the environment in the Hotel Industry. Such as in room recycling, laundry systems that help out the ozone layer by reducing the water, energy and chemicals used in the wash. I would never think of biodegradable 100% recycled room keys, great idea considering people throw them away carelessly and loose them often. In the Hospitality Industry I understand that first-rate service is a must but little things such as not asking for a new bath towel every hotel night can save a lot electricity and water. The fact that they are considering a linen and towel reuse program I am sure this would be very beneficial and will help lower energy costs.
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    This article provides numerous detailed ways of helping hotels get greener and some of them are really make sense. For example, the No.12 about the green roofs that keep building warm in the winter and cool in the summer by acting as super insulators. That is perfect that it help to reduce the use of air-conditioning which would pollute our air and weather. As for the last one about the idea of planting a garden, I have to admit that that is a creative idea but hard to implement. If a hotel wants to plan a vegetables garden that big enough for hotel consumption, the cost would be a problem against the hotel's profits.
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    This is a very useful and practical article about how hospitality facilities can go green. Going Green should not be just a slogan that hotels post on their walls. It requires people's attention and it needs to be implemented in the right way. Programs like towels reuse program and paper recycle programs are being implemented in most of the hotels. However, there are still hotels that have no sense of sustainable development. Management is important in implementing these actions and they could be good examples for their teams in energy-saving activities.
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    This article provides clarified information about what the hotel should do to be green. This is a valuable guideline for hotel to be a greener hotel. Nowadays more and more hotels bring in new technology to save energy, I know this action can bring many benefits to hotel, but some not mature technology may bring trouble for hotel. I read a story talk about the solar powered energy management system. With this system's control the air conditioner will turn down automatically when there is no person in the room. But sometimes it can turn down the air conditioner when the guests fall asleep. How to deal with this kind of problem is also a big challenge for hospitality industry.
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    If your hotel is interested in being certified for Florida Green Lodging or just want tips visit http://diigo.com/0mwfk
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Hotels Tap Tech for Loss Prevention | Top Stories | | Hospitality Magazine (HT) - 0 views

  • But new technologies are becoming available
  • From RFID linen/supplies tagging to inventory management; from automated minibar technology to video surveillance and door locking technology, hotels are finding new and innovative ways to protect their assets, and their guests.
  • a radio frequency identification system (RFID) that allows MGM Resorts to track and understand inventory quickly and effectively.
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  • RFID-enabled locking technology
  • The system was implemented in December 2009, and has resulted in balanced inventory
  • When inventory is received, chips are either pre-installed or sewn into them and inventory is entered into InvoTech’s GIMS system
  • The new system allows the facility to monitor and audit a lock to determine when the room was entered and by whom.
  • security cameras provide “eyes in many places
  • merging technology takes these measures to a higher level, using intelligent software for example in security cameras, to provide detailed surveillance information.
  • Good technology in the hands of skilled administrators and managers who have put well-developed and well-communicated processes in place is what really makes the difference in terms of loss prevention for hotels. 
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    This article shows how hotels are using technology to improve their loss prevention and security systems. Hotels, like the ARIA in Las Vegas, are implementing radio frequency identification systems (RFID) to efficiently track their employees' uniforms. This specific hotel has the advantage that it is a new hotel and therefore can start with a blank slate, versus other hotels that will implement it as their budget allows. The RFID chips are sewn into the uniforms and then entered into the inventory system. This allows the hotel to monitor where and in whose hands the uniforms are. Other hotels, like the Arnold Palmer in Orlando, are using RFID for security. The RFID locking technology audits locks and tell the hotel when and who entered a room. In addition, sophisticated cameras with intelligent software are being used throughout different points of hotels' perimeters to safeguard guests. These sophisticated technological breakthroughs are only efficient if organized data management and communication processes are put in place. I think that the use of technology to better monitor theft and security is a great area for hotels to invest their money on. The use of cameras to detect alarming fast speeds of boats near hotels with ocean perimeters is not something that guests look for when deciding on hotels, but it is an added feature that adds value to the hotel in the long-run and one that can save lives.
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How Hotel Chains Are Going Green - Articles | Travel + Leisure - 0 views

  • looks at how several hotel companies are going a step beyond those ubiquitous towel- and linen-reuse programs, from their guest rooms to their boutiques.
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    This article highlight what different hotel chains are doing in order to "go green" It looks at different sections of the hotel and explains what the hotel chosen is doing to go green in the different areas. The first are is the Guest Room. The article explains the the Kimton Hotels have recycling bins for bottles, cans and paper and this increase there recycling rate to 75% over 3 years. The second area the article touches on is the Kitchen. It explains how the Fairmont Hotels and Resorts are encouraging their kitchens all over the world to use organic foods. The third area the article explains in the Bathroom. Apparently, the Aloft group has installed refillable shampoo and body wash dispenser at its locations and plan to do it for the future locations they are opening. As it relates to the outdoors, Asia's Six Senses is protecting the seascapes with chlorine fee pool sanitation system in order to protect the coral and marine life. The article also explained that the RockResorts have changed chemical cleaners to cleaners that were more natural. The article also states that changes are being made in shops and boutiques. The Swedish Scandic hotels stopped selling bottle water at 147 of their hotels and Banyan Tree resorts has partnered with local vendors to sell in their boutiques. I feel that all of these hotels and resorts are going in the right direction in order to save the environment in which they operate.
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Technology to the Aid of Middle East Hospitality Sector | Hospitality Technology - 0 views

  • Today’s technology is equipped with user friendly interfaces that hasten operations; tools like point-of-sale (POS) systems have easy billing with multiple window options. PMS’s provide a single screen check-in for guests, speed up front desk operations and can be configured to efficiently manage energy usage in rooms. Along with easy interfaces, centralized technology enables hoteliers to efficiently manage operations across departments and chains. An integrated PMS captures guests’ information that is gathered at check-in and makes it access at multiple touch points. Features such as these enable hoteliers to pull up guest information and leverage it to offer personalized service, such as choice of rooms and meal options. At time of check-out, software solutions in combination with cutting edge technology like RFID also assist to keep track of pilfered linens and other items.
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    This article talk about the PMS system in Middle east recent years. It is an important time of year for the hospitality industry in the Middle East. The region's industry has witnessed a strong recovery of 78.6% occupancy rates over last year and the holiday season continues to hold tremendous promise of high tourist traffic and increased occupancy. With the highlight of the year- Dubai Shopping Festival 2012 fast approaching, hoteliers need to brace themselves for round-the-clock services as they run at nearly 100% occupancy. Here will be integral for them to relook at existing business procedures to ensure efficient use of resources and enhanced guest experience. Technology is a key driver of business growth for the hospitality sector across segments. While hotels leverage technology, hoteliers need to remember that mere adoption of innovation does not suffice. Effective implementation of required hardware and software proves beneficial only if the hotel ERP is adequately aligned with the hotel's business needs. In 2010, tourist arrivals to theMiddle East increased by 14%, registering a total of 56.6 million tourists. The positive outlook of the year ahead will place an impetus on the adoption and implementation of CRM tools as well. Luxury hotel chains in theMiddle Eastalready offer rewards and loyalty programs for customers, however, with the advent of social media, CRM tools have been revised to track discussions and reviews on hotel properties. One of the key challenges for large hotel chains is to stay connected with their managers on-the-go. Hand held devices like PDAs enable hoteliers to stay connected with ongoing activities at their property and an integrated PMS system sends out automated updates to improve communications.
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Social responsibility key for TownePlace - 0 views

  • As for the many properties that are not part of the LEED program, TownePlace Suites still requires LED light bulbs as well as energy-star ratings on all appliances. Motion sensors that control lights also are a standard in back-of-house utility closets, Nalewanski said. “When you think of how many utility closets we have back-of-the-house, that’s one of the last things the housekeepers have on their mind, so we make it easy for them.” Front of house, the brand has implemented a linen reuse program that requires housekeepers to change the sheets only two times per week if the guest stays that long, otherwise they are changed for every new customer, he said. Marriott, as a whole, is taking bigger steps this year to brand itself as a socially responsible corporation.
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    Marriott Corporation set up an eco friendly program, which is called LEED volume program. Towneplace Suites is the main leader of this program and they created it because of they would like to teach and tell about what it really means to be social responsible. The goal of the program is to provide a pre-certified hotel design as green hotels. More than $100,000 can be saved per project and company will do all the work with owners pre-opening and post-opening. They usually focus on lighting and towel. They prefer to use motion sensors rather than regular light bulb and try not to change sheets and towels too often. They are some hotels trying to be green hotels but it is very rare that big corporation hotels try to be the one and lead industry. I believe it will bring positive effects to whole tourism and hospitality industry.
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